The mail box (CS360) is currently an optional item for the SP5/SP5L (A229) and NAD
30S/30/40 (A230/A231/A232), and can also be installed on the Mojito (A292/A293).
The A292/A293 has a faster process speed than the A229 and A230/A231/A232. New
software (G909 0339 A) is necessary to allow the CS360 to work smoothly on the Mojito.
Interchangeability between Main Frame and CS360
The new software can also handle the A229 and A230/A231/A232 perfectly.
Old CS360 SoftwareNew CS360 Software
NAD 30S/30/40 (A230/A231/A232)WorkableWorkable
SP5/SP5L (A229)WorkableWorkable
Mojito (A292/A293)Not workableWorkable
Cut-in Serial Numbers
DestinationCut-in Serial Number
G909-15 (Savin, Gestetner)2B20030001
G909-17 (Ricoh)G8170020001
G909-22 (NRG)BO00020001
G909-26 (Infotec)From next production
G909-55 (Lanier)L0340020001
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Model:
Subject:
Installation procedure and parts catalog
From:
Classification:
Mojito
LG kit (81/2"x14"paper size tray
Technical Service Dept., GTS Division
Troubleshooting
Mechanical
Paper path
Other ( )
Part information
Electrical
Transmit/receive
Date:
19-May-00
Prepared by:
No.:
RA293002
F. Noguchi
Action required
Service manual revision
Retrofit information
The LG Kit (paper tray for 8 1/2” x 14”) has been registered as an option. Please refer to
the relevant Service Manual and Parts Catalog information below.
The purpose of this kit is to make it possible to feed 8 1/2” x 14” sized paper from the LCT
(A698: RT37). Please note that when the kit is installed, 8 1/2” x 14” is the only size that
can be fed from the LCT.
Please add the following documents to your manuals:
1. Service Manual
1) Accessory check
2) Installation procedure
2. Parts Catalog
1) Parts catalog contents
2) B375 parts catalog and parts index
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Model:
Subject:
From:
Mojito
Service Manual
Technical Services Dept., GTS Division
Classification:
Troubleshooting
Mechanical
Paper path
Other ( )
Part information
Electrical
Transmit/receive
Date:
Please correct your manual as follows:
Page 2-18
Please replace this page with the following explanation.
2.3.2 SBU
OS4
OS3
Analog
Processing (Last)
A/D 1
LVDS
06-Jun-00
Prepared by:
Action required
Service manual revision
Retrofit information
8-bit data
No.:
M. Tsuyuki
BICUSBU
RA293003
CCD
IPUGA
OS2
OS1
Analog
Processing (First)
A/D 2
LVDS
8-bit data
The CCD converts the light reflected from the original into an analog signal. The CCD line
has 7,500 pixels and the resolution is 600 dpi (23.6 lines/mm).
The CCD has four output lines: OS1, OS2, OS3, and OS4. OS1 and OS2 are for the first
half of the scan line (Non-operation side), and OS3 and OS4 are for the last half of the
scan line (Operation side). There are two analog processing ICs; one handles the first half
line (OS 1 and OS2) and the other handles the last half line (OS3 and OS4). The analog
processing IC performs the following operations:
1) Combines the odd and even signals into one line signal.
2) Adjust the black reference level of each CCD output channel.
3) Amplifies the analog signal from the CCD.
After the above processing, the analog signals are converted to 8-bit signals by the A/D
converter. This gives a value for each pixel on scale of 256 grades. Then, the two 8-bit
signals are sent to the BICU board through the LVDS (Low Voltage Differential Signaling).
The LVDS is a noise-resistant interface.
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Model:
Mojito
Date:
06-Jun-00
No.:
RA293003
Page 4-46
SP5-009: Language Selection
Please delete a sentence “After changing the setting for this SP mode, turn the mainpower switch off and on”.
This SP mode is same function as “Language Priority” in UP mode.
Page 4-66
Please correct the pattern tables as follows.
Test Pattern Table (SP2902-2: Test Pattern Printing – IPU)
No.Test PatternNo.Test Pattern
0None7Vertical Stripes
1Vertical Lines (1-dot)8Grayscale (Vertical)
2Vertical Lines (2-dot)9Grayscale (Horizontal)
3Horizontal Lines (1-dot)10Cross Pattern
4Horizontal Lines (2-dot)11Argyle Pattern
5Alternating Dot Pattern12Frequency (Horizontal)
6Grid Pattern (1-dot)13Frequency (Vertical)
Test Pattern Table (SP2902-3: Test Pattern Printing – Printing)
Please add the following SC descriptions to your service manuals.
Page 7-34
SC740: 1000-sheet finisher error in finisher area
- Definition – [B]
Note: When this SC is displayed, check SP7-902 (SC details). The first 2 digits indicate
the type of error.
Example: 740 0100000000000000
01: Shutter movement error
1) The shutter position switch does not turn on within 1 second after the transport motor
starts to turn in reverse.
2) The shutter sensor does not deactivate within 1 second after the transport motor
starts to turn in reverse.
3) The shutter position switch is off when the shift tray safety switch is off.
- Possible causes -
• Transport motor defective
• Shutter position switch defective
• Shift tray safety switch defective
02: Exit motor error
1) After the exit motor turns on, the exit motor sensor does not send the proper signal to
the finisher board.
2) The exit motor sensor does not send the clock signal to the finisher board for a certain
period while the exit motor is on.
- Possible causes -
• Exit motor defective
• Exit motor sensor defective
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Model:
03: Upper exit plate movement error
1) The upper exit guide 2 switch does not turn on within 1 s after the guide plate motor
2) The upper exit guide sensor does not activate within 1 s after the guide plate motor
3) The upper exit guide 2 switch does not turn on when the shift tray safety switch is off.
- Possible causes -
04: Jogger motor error
1) After the jogger motor turns on to move the jogger fence from its home position, the
Mojito
turns on.
turns on.
• Guide plate motor defective
• Upper exit guide 2 switch defective
• Upper exit guide sensor defective
• Shift tray safety switch defective
jogger HP sensor does not deactivate within 2 s.
Date:
08-Jun-00
No.:
RA293004
2) After the jogger motor turns on to return the jogger fence to its home position, the
jogger HP sensor does not activate within 2 s.
- Possible causes -
• Jogger motor defective
• Jogger HP sensor defective
05: Stapler motor error
1) After the stapler motor turns on to move the stapler unit from its home position, the
stapler unit HP sensor does not deactivate within 4 s.
2) After the stapler motor turns on to return the stapler unit to its home position, the
stapler unit HP sensor does not activate within 4 s.
- Possible causes -
• Stapler motor defective
• Stapler unit HP sensor defective
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Model:
06: Staple hammer motor error
1) The staple hammer HP sensor does not deactivate within 0.5 s after the staple
2) The staple hammer HP sensor does not activate within 0.5 s after the staple hammer
- Possible causes -
07: Tray lift motor error
1) The tray lift motor does not stop within 15 s after being turned on.
2) The shift tray HP sensor does not activate within 15 s after the tray lift motor turns on.
3) The shift tray upper limit switch turns on while the shift tray is being raised.
4) Lift motor sensors 1 and 2 do not send the clock signals to the finisher board every
Mojito
hammer motor turns on.
motor turns on.
• Staple hammer motor defective
• Staple hammer HP sensor defective
200 ms while the tray lift motor is on.
Date:
08-Jun-00
No.:
RA293004
- Possible causes -
• Tray lift motor defective
• Lift motor sensor 1 defective
• Lift motor sensor 2 defective
• Shift tray HP sensor defective
• Shift tray upper limit switch defective
08: Shift tray height sensor error
1) Abnormal communication data between finisher board and shift tray height sensor.
2) No communication between finisher board and shift tray height sensor for a certain
period.
3) The finisher board detects a connection error with the connector for the shift tray
height sensor.
4) Adjustment error during shift tray height sensor adjustment.
- Possible causes -
• Shift tray height sensor defective
• Finisher board defective
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Model:
09: Back-up RAM error
- Possible causes -
0A: Communication error
Communication error between finisher board and booklet unit board.
- Possible causes -
SC741: 1000-sheet finisher error in saddle stitching area
Mojito
The check sum is abnormal when the main switch is turned on.
• Finisher board defective
• Finisher board defective
• Booklet unit board defective
• Poor cable connection
Date:
08-Jun-00
No.:
RA293004
- Definition – [B]
Note: When this SC is displayed, check SP7-902 (SC details. The first 2 digits indicate the
type of error.
Example: 741 0100000000000000
01: Positioning plate motor error
1) After the positioning plate motor turns on to move the positioning plate from its home
position, the positioning plate HP sensor does not deactivate within 1.25 s.
2) After the positioning plate motor turns on to return the positioning plate to its home
position, the positioning plate HP sensor does not activate within 1 s.
- Possible causes -
• Positioning plate motor defective
• Positioning plate HP sensor defective
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Model:
02: Folder roller motor error
1) The folder roller motor sensor doesn’t send a clock pulse to the booklet unit board
- Possible causes -
03: Shutter guide motor error
1) After the shutter guide motor turns on to move the shutter guide from its home
2) After the shutter guide motor turns on to return the shutter guide to its home position,
- Possible causes -
Mojito
within a certain period after the folder roller motor turns on.
• Folder roller motor defective
• Folder roller motor sensor defective
position, the shutter guide HP sensor does not deactivate within 0.4 s.
the shutter guide HP sensor does not activate within 1 s.
• Shutter guide motor defective
Date:
08-Jun-00
No.:
RA293004
• Shutter guide HP sensor defective
04: Booklet jogger motor error
1) After the booklet jogger motor turns on to move the booklet jogger plate from its home
position, the booklet jogger HP sensor does not deactivate within 0.5 s.
2) After the booklet jogger motor turns on to return the booklet jogger plate to its home
position, the booklet jogger HP sensor does not activate within 1 s.
- Possible causes -
• Booklet jogger motor defective
• Booklet jogger HP sensor defective
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Model:
05: Stapler motor error
1) The front staple hammer HP switch does not turn off within 0.5 s after the front stapler
2) The front staple hammer HP switch does not turn on within 0.5 s after the front stapler
3) The rear staple hammer HP switch does not turn off within 0.5 s after the rear stapler
4) The rear staple hammer HP switch does not turn on within 0.5 s after the rear stapler
- Possible causes -
Mojito
motor turns on.
motor turns on during jam recovery.
motor turns on.
motor turns on during jam recovery.
• Front stapler motor defective
• Front staple hammer HP switch defective
• Rear stapler motor defective
• Rear staple hammer HP switch defective
Date:
08-Jun-00
No.:
RA293004
06: Folder plate motor error
1) After the folder plate motor turns on to return the folder plate to its home position, the
folder plate HP sensor does not activate within 0.3 s.
2) After the folder plate motor turns on to move the folder plate from its home position,
the folder plate HP sensor does not deactivate within 0.3 s.
3) After the folder plate motor turns on to return the folder plate to its home position, the
folder plate return sensor does not deactivate within 0.3 s.
4) The folder plate return sensor does not activate within 0.3 s after the HP sensor
deactivates.
5) The pulse count from the folder plate motor sensor is lower than the targetminimum.
- Possible causes -
• Folder plate motor defective
• Folder plate HP sensor defective
• Folder plate return sensor defective
• Folder plate motor sensor defective
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Model:
07: Connector error
1) The connector of the shutter guide HP sensor is not connected.
2) The connector of the folder plate HP sensor is not connected.
3) The connector of the folder plate return sensor is not connected.
- Possible causes -
08: Switch error
1) When the booklet entrance guide sensor, lower door sensor, and booklet exit cover
2) When the booklet entrance guide sensor, lower door sensor, and booklet exit cover
Mojito
• Poor connection or no connection of the shutter guide HP sensor connector
• Poor connection or no connection of the folder plate HP sensor connector
• Poor connection or no connection of the folder plate return sensor connector
sensor are all activated (doors closed), the booklet entrance guide safety switch does
not turn on within 1 s after a copy job or warm-up idling begins.
sensor are all activated (doors closed), the lower door safety switch does not turn on
within 1 s after a copy job or warm-up idling begins.
Date:
08-Jun-00
No.:
RA293004
3) When the booklet entrance guide sensor, lower door sensor, and booklet exit cover
sensor are all activated (doors closed), the booklet exit cover safety switch does not
turn on within 1 s after a copy job or warm-up idling begins.
- Possible causes -
• Booklet entrance guide safety switch defective
• Lower door safety switch defective
• Booklet exit cover safety switch defective
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Model:
Subject:
From:
Mojito
BICU Firmware Modification History
Technical Services Dept., GTS Division
Classification:
Troubleshooting
Mechanical
Paper path
Other ( )
Part information
Electrical
Transmit/receive
Date:
09-Jun-00
Prepared by:
No.:
RA293005
F. Noguchi
Action required
Service manual revision
Retrofit information
Modification history of the BICU firmware
As there are five types of the firmware, use the appropriate one for each customer.
Destination/AmericaEu1_AsiaEu2Eu3Eu3 (Lanier)
Part NumberA293 7553CA293 7653CA293 7564A293 7565A293 7566
Note:
1) The LCDC ROM A2935203C is required for BICU firmware version 3.1 (A293 7564,
A293 7565 and A293 7566).
2) Version 3.1 requires the printer controller.
1. Language
The following items have been changed from English to the language selected:
1) Stamp Setting
Note: For Portuguese and Polish, the Stamp setting is still displayed in English.
The correction for this will be included in the next software update.
2) Language Priority button
2. A3/DLT Double Count corrected for copy counter and printer counter
When making A3/DLT copies, the copy and printer counters do not count up by 2,
even if A3/DLT Double Count has been set.
Note: The total counter correctly counts up by 2.
3. Key counter in connect copy mode
When the key counter is removed from the machine during a copy job in connect copy mode,
both copiers will stop and display “paper jam”.
4. Slip-Sheet Mode
It is possible to select “Copy” or “Blank” from the operation panel in Slip-Sheet Mode.
5. Mailbox
The software has been modified so that the correct picture indicator is displayed when the
mailbox door is open.
Note: The incorrect indicator was displayed when the Mailbox was the only option installed.
6. Conditions for reverse drum rotation
To reduce the load on the units around the drum, the cycle for reverse drum rotation has been
changed as follows:
New: The drum is turned in reverse at the end of a copy job if the cumulative running time for
the drum has reached or exceeded 4 minutes.
Old: The drum turns in reverse at the end of every copy job.
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Model:
Mojito
Date:
09-Jun-00
No.:
RA293005
7. New SP Mode for B302 Finisher: SP6119
SP6119 has been added to enable the punch function for Thick Paper Mode.
Note:
1. Before enabling SP6119, please be sure that the customer is aware of the specific range of
paper weights that can be used with this mode.
2. Do not enable this mode if the customer is using OHP transparencies.
Mode No.FunctionSetting
Punch Function Enabled (Thick Paper)6119
*Selects whether the punch function
is enabled or not in thick paper
mode.
No: Disable
Yes: Enable
8. 8K/16K Paper Size (China/Taiwan)
8K/16K paper size can be fed from Trays 2 and 3 by selecting 3:CH in SP5131 “Paper Size
Type Selection”.
Note: The factory default for SP5131 is 3:CH in models for China and Taiwan.
Mode No.FunctionSetting
Paper Size Type Selection5131
*Refer to the service manual.0: JP
1: NA
2: EU
3: CH
9. Copy Settings preserved when entering Energy Saver Mode
The software has been modified so that the selected copy settings are not reset when the
machine enters Energy Saver Mode.
10. New SP Mode added to enable Margin Per Original function (SP5924)
The settings for this mode are as follows:
Mode No.FunctionSetting
5924
Margin Per Original
1Margin Per Original*Selects whether or not Margin Per Original
is enabled.
No : Images are shifted with a binding
margin during image writing.
Yes: The margin is applied during
scanning.
NOTE: After Yes has been selected, the
“per original” key is displayed. This key
must be pressed to activate the mode.
2Per Original Priority*Selects whether or not Margin Per Original
is enabled as the default.
This setting is given priority over
5924-1.
Note: 1) When this mode is enabled, the ADF feed interval is longer.
2) Although it is possible to “adjust” the margins at the operation panel for Sample
Copies, the adjustment itself is not applied to the samples.
3) The following modes cannot be used with Margin Per Original: Booklet, Magazine,
Combine, Double copy, Image repeat.
No
Yes
On
Off
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Model:
Subject:
From:
Mojito
NV-RAM Minus Counter Replacement Procedure
Technical Services Dept., GTS Division
Classification:
Troubleshooting
Mechanical
Paper path
Other ( )
Part information
Electrical
Transmit/receive
Date:
27-Jun-00
Prepared by:
No.:
RA293006
F. Noguchi
Action required
Service manual revision
Retrofit information
NV-RAM replacement procedure
Case 1: NV-RAM is not defective.
1. Print out all SMC data lists (SP 5-990-1).
2. Upload the NVRAM data from the BICU to the flash memory card (SP 5-824).
3. Turn the main power switch off.
4. Replace the NV–RAM Minus Counter.
5. Perform memory all clear (SP 5-801).
5. Turn the main power switch off and on.
6. Calibrate the LCD touch panel.
7. Input the machine serial number (SP 5-811).
9. Download the NVRAM data from the flash memory card to the BICU (SP 5-825).
Or, referring to the SMC data lists, re-enter any value which has been changed from
its factory setting.
10. Download the stamp data from the flash memory card (SP5-829).
11. Check the copy quality and the paper path and do any necessary adjustments.
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Model:
Case 2: NV-RAM is defective
1. If possible, print out all SMC data lists (SP 5-990-1).
2. Turn the main power switch off.
3. Replace the NV–RAM Minus Counter.
4. Replace the developer because the TD initial data is missing if the NV-RAM is
5. Perform memory all clear (SP 5-801).
6. Turn the main power switch off and on.
7. Calibrate the LCD touch panel.
8. Perform the TD initial setting (SP 2-963).
9. Input the machine serial number (SP 5-811).
10. Adjust the laser beam pitch (SP 2-109).
11. Perform the printer and scanner registration adjustments.
12. Referring to the SMC data lists, re-enter any value which has been changed from its
13. Download the stamp data from the flash memory card (SP5-829).
14. Perform SP 3-001-2 (ID Sensor Initial Setting) and SP 4-911-1 (HDD media test).
15. Check the copy quality and the paper path and do any necessary adjustments.
Mojito
defective.
Note: Do this step before the machine automatically starts the Auto Process Control
(within approximately 2 minutes after the main switch is turned on).
(See Replacement and Adjustment – Copy Image - Adjustments)
factory setting.
Note: Be sure that the customer is aware that the HDD media test will delete copy
server and stamp data on the hard drives.
Date:
27-Jun-00
No.:
RA293006
Reissued: 06-Jul-00
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PAGE: 1/3
Model:
Mojito
Date:
09-Jun-00
No.:
RA293005a
RTB Correction
Version 3.5 and 3.5.1 has been added.
Subject:
From:
BICU Firmware Modification History
Technical Services Dept., GTS Division
Classification:
Troubleshooting
Mechanical
Paper path
Other ( )
Part information
Electrical
Transmit/receive
Prepared by:
Action required
Service manual revision
Retrofit information
F. Noguchi
Modification history of the BICU firmware – versions 3.5 and 3.5.1 only (for earlier
versions, see previous RTBs).
As there are five types of the firmware, use an appropriate one for each customer.
Destination/AmericaEu1_AsiaEu2Eu3Eu3(Lanier)
Part NumberA293 7553EA293 7653EA293 7564BA293 7565BA293 7566B
1. New Copy Feature and SP Mode (SP5971) Added
1) New Copy Feature: Enhance Density Mode
This feature has been added to ensure that image density does not drop while making
multiple copies of originals with a high percentage of solid black areas.
To set thebeffective original density and number of copies for multi-copy mode, use SP5971
(see below).
To add the Enhance Density key to the display panel and to control the level, do the
following procedure:
(1) Press the User Tools/Counter key.
(2) Press the Copy/Document Server Features Key.
(3) Open General Features, screen 3/3.
(4) Select one of the Shortcut Keys from F1 – F5.
(5) Register the Enhance Density Key.
(6) Open General Features, screen 1/3.
(7) Select the setting for Enhance Density Level.
High: Vt+0.6
Medium: Vt+0.4 (default)
Low: Vt+0.2
2) New SP Mode: SP5971 (Enhance Copy Setting):
The following settings apply to Enhance Density Mode:
Mode No.FunctionSetting
5971
2. Paper jam in finisher (B302) + Printer Mode
Depending on the printer mode settings, jams can occur in the finisher when continuous print
jobs are shifted alternately between the proof and shift trays.
The machine cannot switch fast enough between the two paper paths in these cases. The
interval between jobs has been slightly increased to allow the machine enough time to make
the switch.
3. Fusing Unit Fan Motor Off-Timing Change
To ensure that hot air around the toner bottle is removed properly, the fusing unit fan motor
will be kept on whenever 24V is being supplied.
Therefore, it will turn off only when the main switch or operation switch is turned off or when
the machine is shut down by the Auto-Off function.
Enhance Copy Setting
2Effective Original
Density
3Effective Multiple
Copy
*Selects the effective original
density level for multi-copy mode.
*Selects the number of multiple
copies for multi-copy mode.
1 ∼ 60%
1% step
4%
1 ∼ 50sheets
1 sheet step
3 sheets
4. Wording Correction
Some display language words and phrases have been corrected/improved.
Reissued: 06-Jul-00
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Model:
Version 3.5
Destination/AmericaEu1_AsiaEu2Eu3Eu3(Lanier)
Part NumberA293 7553DA293 7653DA293 7564AA293 7565AA293 7566A
Note: This is information only, as version3.5 was not released to the field and was not used in
Mojito
any product machine.
Date:
09-Jun-00
No.:
RA293005a
!"#$%T
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Model:
Subject:
From:
Mojito
SC740 and Jam indicator turns on.
Technical Services Dept., GTS Division
Classification:
Troubleshooting
Mechanical
Paper path
Other ( )
Part information
Electrical
Transmit/receive
Date:
04-Jul-00
Prepared by:
No.:
RA293007
M. Tsuyuki
Action required
Service manual revision
Retrofit information
Some booklet finishers (A763) may exhibit the following problem. Please check the
machine at installation or at the next customer site visit.
SYMPTOM
When making copies in staple mode, an IC on the finisher board shorts and SC740 is
displayed. After the main switch is turn off and on, a jam is indicated.
CAUSE
The cable of the guide plate motor is caught between the guide plate unit and frame. In the
worst case, the cable covering peels off and the +24V line is shorted to ground. These two
factors combine to cause the finisher board to be damaged.
ACTION
[A]
1. Hold up the proof tray and open the top cover [A].
[B]
2. Unhook the upper rear cover [B] and remove it (3 screws).
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Model:
3. Check to see if the cable [C] is caught.
4. If it is not caught, the finisher is Ok. If it is caught, go on to the next step.
Mojito
Date:
04-Jul-00
NG
No.:
[C]
RA293007
NG
OK
[D]
5. If the cable is caught at area [D], go on to the next step. If not, the finisher is OK.
!"#$%T
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Model:
[E]
6. Remove the lower rear cover [E] (4 screws).
Mojito
[G]
[F]
Date:
04-Jul-00
No.:
RA293007
7. Disconnect the connector [F] and remove the grounding wire [G] (1 screw).
[H]
[I]
8. Unhook the two stoppers [H] and remove them.
[J]
9. Remove the slide guide [I] by pulling it up.
10. Remove the shift tray unit [J] by pulling it up.
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