The DIP switch table for the I/O board is missing from the service manual. Please add the
following table to your manual.
DIP SW101
No.DescriptionFunction
1Should be off.2Should be off.3SC codes display.On: SC codes are not displayed.
4Should be off.5Should be off.6Version 16: Off 7: Off Japanese version
7Version 26: On 7: Off 115 V version
8Should be off.-
DIP SW of I/O Board
GTS and S Field Infomation Dept
Troubleshooting
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Other ( )
6: Off 7: On 220/240 V version
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NOTE: When replacing the I/O board in the field, change the setting of DIP SW6 and
7 to suit the requirements for your area.
T
Model:
SP5
echnical
B
ulletin
Date:
15-Oct-98
No:
PAGE: 1/1
2
Subject:
From:
Classification:
Please correct your A229 point to point diagram as follows
•Name of the component (position: E10)
Toner Collection Motor → PSU Coolin g Fan
•Symbol of the component (position: E10)
Toner Collection Motor (SOL9) → Tone r Collection Motor (M9)
Please correct and add the following SP mode to your manual.
• Correction
SP4-008
Scanner Main Scan Magnification → Scanner Sub Scan Magnification
• Deletion
SP7-823
Because there is no SP7-303.
•Addition
SP mode
GTS and S Field Information Dept
Troubleshooting
Mechanical
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SP2-966 (Periodic Auto Process Control)
Function: Selects whether process control initial setting is started at periodic intervals
if the following conditions exist.
1. 24 hours or more have been passed since the last Process Control Initial
Setting.
2. The copy job is finished.
Settings: OFF(default)/ON
SP6-901 (Original No Wait Time)
SP6-901-1 (Normal Originals)
Function: Adjusts the interval between originals in normal original mode.
Settings: 500ms ∼ 700ms / 10mm/step / 620ms (default)
SP6-901-2 (Thin Originals)
Function: Adjust the intervals between originals in thin original mode.
Settings: 500ms ∼ 700ms / 10mm/step / 520ms (default)
RICOHTechnical
Bulletin
Model: SP5Date: 31-Oct-98No.: 4
PAGE: 1/3
Subject:
From:
Development Entrance Seal Replacement
GTS and S Field Information Dept.
Classification:
Troubleshooting
Mechanical
Paper path
Other ( )
Part information
Electrical
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This is to inform about a problem that could occur in theory.
This problem, however, will not occur at an early stage but may develop as the machine is
used over a long period of time. This problem may only occur when the photoconductor
gap (PG) is at the narrowest setting (0.65 mm) and the doctor gap is at the widest setting
(0.70 mm). This PG/DG setting does not exist in production machines as far as checked in
the factory but is still within the adjusting range.
- Problem -
The lower seal (straight; the upper seal is a loop) of the development unit entrance seal
ass'y (P/N A2293092) may get pinched between the developer and the drum if a large
amount of developer accumulates near the photoconductor gap (PG). The seal may be
pulled out of position by the friction caused by the rotation of the drum. In the worst case,
the seal would peel off.
Upper seal
Lower seal
Drum
PG
Developer accumulation
DG
Upper development roller
- Cause -
The width of the lower seal is 18 mm, which may be too much. This problem does not
occur with the previous entrance seal ass'y (P/N A0963103) that has a width of 17mm.
- Countermeasure -
The width of the lower seal will be returned to the original 17 mm from 18 mm. Though the
17 mm lower seal may wrap up, the function of this part is not adversely affected. The part
number of the new development unit entra nce s eal ass'y will be A2293091.
This is to inform you about troubleshooting when black spots appear on the first copy after
warming up.
Problem
Black spots may appear on the front or rear side of the first copy after warming up. The
diameter of the spots is 3 mm at most. The number of spots may be around 20 in the worst
case.
Cause
When the machine turns off and the
temperature of the fusing unit becomes
low, toner adheres less strongly to the hot
roller cleaning roller [A] and pressure
roller cleaning roller [B]. In this condition,
the toner on the hot roller cleaning roller
[A], pressure roller cleaning roller [B] or
pressure roller cleaning brush [C] may be
transferred back to the hot roller or
pressure roller and may finally adhere to
the first copy after warming up.
Black Spots on First Copy after Warming up
GTS and S Field Information Dept.
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[D]
A. Sasaki
[A]
[B]
This problem depends on how much
calcium carbonate comes out from the
copy paper and mixes with toner. When
more calcium carbonate is mixed with
toner, the problem becomes worse if the brush [C] is not installed.
According to tests, many brands of paper in Europe and Asia include a lot of calcium
carbonate and many of the American ones do not.
That is why the pressure roller cleaning brush [C] is installed only in the European and
Asian/Oceanian models to remove toner from the pressure roller cleaning roller [B]. (The
brush is not installed in the American model.)
[C]
T
Model: SP5Date: 30-Nov-98No.: 5
Action
1. Please change the setting of SP1-103 from 0 (5.5 min) to 2 (15 min).
A longer fusing idling time can help to make the temperature of the pressure roller just
after warming up higher.
2. Please judge the necessity of the pressure roller cleaning brush by looking how the
mixture of toner and calcium carbonate adheres to the cleaning roller surface.
- Not necessary -
The brush is not necessary when the surface of the hot roller cleaning roller and
pressure roller cleaning roller looks shiny like the pictures below.
echnical
B
ulletin
PAGE: 2/2
Hot roller cleaning rollerPressure roller cleaning roller
- Necessary -
The brush (A229 4153) is necessary when the surface of the hot roller cleaning roller
and pressure roller cleaning roller does not look smooth, with many small balls with the
mixture of toner and calcium carbonate like in the pictures below.
Hot roller cleaning rollerPressure roller cleaning roller
This is, however, just a recommended guideline and does not match all cases in the field.
Even in one machine, the condition of the cleaning roller surface may change in any of the
following operations.
When two o r more differ ent kinds of copy paper a re used.
•
When most copies for one day are single-sided and the number of single-sided copies
•
is large, such as 4,000 copies or more.
When most copies for one day are single-sided and the image (black) area is low, such
•
as 6% or less.
RICOHTechnical
Model: SP5LDate: 31-Dec-98No.: 6
Bulletin
PAGE: 1/1
Subject:
From:
Classification:
The following table shows the differences between the SP5 and SP5L.
No.ItemSP5SP5L
1Copy SpeedMax. 65 cpm
2Duplex copy on
Different Points from SP5
GTSS Field Information Dept.
Troubleshooting
Mechanical
Paper path
Other (Series Model Information)
(A4/8½” x 11” sideways)
Modify the 2nd tray (by field
A5/5½” x 8½”
engineer).
(The 2nd tray will be modified
to be the same as the SP5L
tray.)
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Max. 55 cpm
(A4/8½” x 11” sideways)
Change the fence position of
the 2nd tray (by customer).
M.Tsuyuki
RICOHTechnical
Model: SP5/SP5LDate: 31-Jan-99No.: 7
Bulletin
PAGE: 1/1
Subject:
From:
Classification:
With analog copiers, it has not been necessary to think about confidentiality of originals
used for copying. Our copiers have recently been shifting from analog to digital in many
segments. Since most digital copiers have a hard disk that can store scanned originals for
job completion (such as collating), we must prevent the scanned originals from being
recalled from the hard disk by someone else.
The following explains how the software handles the scanned images on the hard disk.
Please explain to the customers when required.
In the copy mode, when an original is scanned, the scanned original is stored as image
on the hard disk.
The stored image on the hard disk is deleted when the job is completed (when the Start
key turns green for the next job).
Scanned Image on the Hard Disk
GTSS Field Information Dept.
Troubleshooting
Mechanical
Paper path
Other (Software explanation)
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T
echnical
ulletin
B
PAGE: 1/2
Model:
Subject:
From:
Classification:
Below please find the modification history from the first production run for the Main Board
up to Suffix D for the 3000-sheet Finisher (SR730).
A6975656D
SP5 (3000 Finisher)
Software Replacement Information
GTSS Field Information Dept.
Troubleshooting
Mechanical
Paper path
Other ( )
1. Occurrences of SC990
2. Defective paper exit for LG, DLT, A3 and B4 paper sizes.
3. Two staples missing when B5 size paper is stapled.
4. Stacking problems occur when paper curls during manual staple mode.
(Modification of shift tray height during manual staple mode, exit roller rotation,
speed and shift tray lowering timing)
5. When the paper curl is large during shift mode, the exit roller rolls up the paper.
(Modification of the shift tray height in the shift mode, exit roller rotation speed, and
shift tray lowering timing)
Part information
Electrical
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Date:
31-Mar-99
Prepared by:
No.:
8
E. Fukuyama
Action required
Service manual revision
Retrofit information
Model Code Cut-in Serial #s
A697-15 1B58120001
A697-17 A7778110001
A697-22 AR38110281
A697-26 3R1128001
A697-55 L0328110267
A6975656C
1. When a jam occurs in the finisher, if the jam is not removed, the stap l er
motor will not shut off.
2. When the power save mode command from the main frame is received, the
machine initializes.
Model Code Cut-in Serial #s
A697-15 1B58090001
A697-17 A7778090001
A697-22 AR38090001
A697-26 3R10980001
A697-55 L0328100052
T
echnical
ulletin
B
PAGE: 2/2
Model:
A6975656B
A6975656A
SP5 (3000 Finisher)
1. To improve the stacking in the shift tray during stapling, the following modifications
have been implemented.
a. The initial lowering timing of the shift tray is now faster and the stack start time has
been modified to allow the shift tray to return to the top position first.
b. The line velocity for the exit roller has been changed from 600 mm/s to 700 mm/s.
The paper exit pawl speed has also been changed to match this.
c. The timing for the lowering of the shift tray has been changed to 50 mm/s after the
exit sensor has detected the leading edge of the paper.
Model Code Cut-in Serial #s
A697-15 1B58070001
A697-17 A7778070001
A697-22 AR38070001
A697-26 3R10780001
A697-55 L0328100052
1. Modification to allow use of Chinese paper sizes.
2. Modification of the start of the shift tray in staple mode.
3. When an exit jam occurs in staple mode, if the door is shut before the paper is
removed,
4. Corrected the problem of an SC not being displayed even though there was a
problem with the paper exit pawl home position sensor during initialization.
5. If the diagonal staple mode was selected when there was a problem with the stapler
rotation home position sensor, an SC occurred.
Model Code Cut-in Serial #s
A697-15 1B58070001
A697-17 A7778070001
A697-22 AR38070001
A697-26 3R10780001
A697-55 L0328100052
Date:
31-Mar-99
No.:
8
T
Model: SP5/SP5LDate: 31-Mar-99No.: 9
echnical
B
ulletin
PAGE: 1/5
Subject:
From:
Classification:
This is to explain an adjustment to minimize dirty background at the leading edge of the
copy due to overtoning in the development unit.
Symptom
Some toner is slightly visible at the leading edge of the copy.
Solution
Please follow the flow chart of the adjustment procedure on the following pages to
minimize the symptom.
Please note that since this adjustment is to stabilize the toner amount in the development
unit at a lower level to prevent overtoning, some customers may complain about a lighter
image in black solid areas, especially at an early stage from installation and for the first
several copies every morning.
Please adjust the SP modes for the development bias to meet the required level for each
customer.
Dirty Background at Leading Edge
GTSS Field Information Dept.
Troubleshooting
Mechanical
Paper path
Other ( )
Part information
Electrical
Transmit/receive
Prepared by:
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However, there is no problem with text area.
New Factory Settings
To minimize the dirty background, the factory settings of some SP modes have been
changed to stabilize the toner amount in the development unit at a lower level which
prevents overtoning.
Please refer to the explanation on the following page for the details.
Because of the change of the factory settings of some SP modes, black solid areas may
be lighter at installation.
This model has a toner recycling system. The toner amount in the development unit is
determined with a calculation including not only new toner but also recycled toner. At
installation, the pipe for the recycled toner is empty and it takes 1,000 to 2,000 copies for
the first recycled toner to come into the development unit.
This means that the toner amount in the development unit is less during the first 1,000 to
2,000 copies after installation and becomes higher after that.
Please adjust the SP modes for the development bias to meet the required level for each
customer.
T
Model: SP5/SP5LDate: 31-Mar-99No.: 9
Details of the New Factory Settings
The following settings have been changed.
1.SP2967 (Auto Image Density Adjustment)
Please note that this SP is available in the main software version 7.42.1 onward.
Old SettingNew Setting
OFFON
Function: During the period of process control after the main switch is turned on (if
the fusing unit temperature is under 100°C), the toner amount in the
development unit is checked and a small amount of toner is used if it is too
much. Then, new values of Vref and Vt are determined.
2.SP2201-2 and SP2201-4 (Development Bias Adjustment)
Old SettingNew Setting
SP2201-2390440
SP2201-4270320
Function: To make the toner amount in the development unit lower and to make the
chargeability of toner higher.
echnical
B
ulletin
PAGE: 2/5
3.SP2209 (Toner Supply Rate)
Old SettingNew Setting
650850
Function: To make the amount of toner supplied for one time smaller and to make
the chargeability of toner h igher.
The cut-in serial numbers are as follows:
Model CodeSerial NumberBrand
A229-102B49410001Savin/Gestetner
A229-17A7909410036Ricoh
A229-22AS78120001Gestetner/Nashuatec/Rex Rotary
A229-263R31280001infotec
A229-27A7908120001Ricoh
A229-29A7908120110Ricoh
A229-50From first productionSavin/Gestetner
A229-54From first productionLanier
A229-55From first productionLanier
A229-57From first productionRicoh
A229-59From first productionRicoh
A229-62From first productionGestetner/Nashuatec/Rex Rotary
A229-64From first productionLanier
A229-65From first productionLanier
A229-66From first productioninfotec
A229-67From first productionRicoh
T
p
echnical
B
ulletin
Model: SP5/SP5LDate: 31-Mar-99No.: 9
Adjustment Procedure
1. Auto Image Density Adjustment Mode
Start
Change SP2967 to ON.
PAGE: 3/5
No
Turn off the main switch to
make the fusing lamp
tem
No
Will developer
be replaced now?
Is SP2201-1 set
to 550?
Yes
Is SP2201-2 set
to 390?
Yes
Is SP2201-4 set
to 270?
Yes
erature below 100°C.
Was developer
replaced today?
Yes
No
Change it to 550.
No
Change it to 390.
No
Change it to 270.
This is done so that the machine
will perform process control.
Yes
Replace developer.
Turn on the main switch.Turn on the main switch.
Perform SP2801.
Make copies to check
copy quality.
Has the situation
improved?
Yes
End
No
Check originals.
Is the black
area large?
Yes
Change SP2209 to
750.
Go to the next page
No
Change SP2209 to
850.
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