Ricoh 1195L User Manual

FAX 1195L

Basic User’s Guide

Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read “Safety Information” pamphlet and “Product Safety Guide”.

User’s Guides and where do I find them?

Which Guide? What’s in it? Where is it?

Safety Information Read this Safety Information first. Please

read carefully before you set up your machine and keep it handy for reference.

Product Safety Guide Read this Guide before you set up your

machine. See this Guide for trademarks and legal limitations.

Operation Panel Guide For the quick reference of the panel

operations. Please keep it handy for reference.

Quick Install Guide See this Guide when you install your

machine. For further reference, please read the Quick Setup Guide.

Quick Setup Guide Follow the instructions for setting up your

machine, installing the drivers and software for the operating system, and connection type you are using.

Basic User’s Guide Learn the basic Fax and Copy operations

and how to replace consumables. See troubleshooting tips.

Advanced User’s Guide Learn more advanced operations: Fax,

Copy, security features, printing reports and performing routine maintenance.

Software User’s Guide Follow these instructions for Printing,

Scanning, Remote Setup, and PC-Fax send software.

Printed / In the Box

PDF file / CD-ROM / In the Box

Printed / In the Box

PDF file / CD-ROM / In the Box

PDF file / CD-ROM / In the box

PDF file / CD-ROM / In the Box

PDF file / CD-ROM / In the box

(Basic User’s Guide)

1 General information 1

Using the documentation .......................................................................................1

Symbols and conventions used in the documentation ....................................1

To view Documentation...................................................................................2

Control panel overview ..........................................................................................3

Volume settings .....................................................................................................5

Ring volume.....................................................................................................5

Beeper volume ................................................................................................5

Speaker volume...............................................................................................5

2 Loading paper 6

Loading paper and print media ..............................................................................6

Loading paper in the standard paper tray........................................................6

Loading paper in the manual feed slot ............................................................8

Unscannable and unprintable areas ..............................................................12

Paper settings......................................................................................................13

Paper Type ....................................................................................................13

Paper Size .....................................................................................................13

Acceptable paper and other print media..............................................................13

Recommended paper and print media ..........................................................13

Type and size of paper ..................................................................................14

Handling and using special paper .................................................................15

3 Loading documents 18

How to load documents .......................................................................................18

Using the automatic document feeder (ADF) ................................................18

4 Sending a fax 20

How to send a fax................................................................................................20

Cancelling a fax in progress ..........................................................................20

Transmission verification report.....................................................................21

5 Receiving a fax 22

Receive modes ....................................................................................................22

Choosing the receive mode...........................................................................22

Using receive modes ...........................................................................................23

Fax Only ........................................................................................................23

Fax/Tel...........................................................................................................23

Manual...........................................................................................................23

External TAD .................................................................................................23

Receive Mode settings ........................................................................................24

Ring Delay.....................................................................................................24

F/T Ring Time (Fax/Tel mode only)...............................................................24

Fax Detect .....................................................................................................25

6 Telephone and external devices 26

Telephone line services.......................................................................................26

Setting the telephone line type ......................................................................26

Telephone Service for Some Countries...............................................................27

Distinctive Ringing (For Singapore and Hong Kong).....................................27

Connecting an external TAD ...............................................................................28

Connections...................................................................................................28

Recording an outgoing message (OGM).......................................................29

Multi-line connections (PBX) .........................................................................29

External and extension telephones......................................................................30

Connecting an external or extension telephone ............................................30

Operation from external or extension telephones..........................................31

For Fax/Tel mode only...................................................................................31

Using extension telephones (U.K. only) ........................................................31

Using a cordless external handset ................................................................32

Using Remote Codes ....................................................................................33

7 Dialling and storing numbers 34

How to dial...........................................................................................................34

Manual dialling............................................................................................... 34

One Touch dialling.........................................................................................34

Speed Dialling ...............................................................................................34

Search ...........................................................................................................35

Fax redial.......................................................................................................35

Storing numbers ..................................................................................................35

Storing a pause .............................................................................................35

Storing One Touch Dial numbers ..................................................................35

Storing Speed Dial numbers..........................................................................36

Changing One Touch and Speed Dial numbers............................................36

Deleting One Touch and Speed Dial numbers ..............................................37

iii

8 Making copies 38

How to copy .........................................................................................................38

Stop copying..................................................................................................38

Copy settings.................................................................................................38

A Routine maintenance 39

Replacing the consumable items.........................................................................39

Replacing the toner cartridge ........................................................................40

Replacing the drum unit.................................................................................45

Cleaning the machine..........................................................................................49

Cleaning the outside of the machine .............................................................50

Cleaning the scanner glass ...........................................................................50

Cleaning the document feed..........................................................................51

Cleaning the corona wire...............................................................................52

Cleaning the drum unit ..................................................................................53

Cleaning the paper pick-up rollers.................................................................58

Checking the machine .........................................................................................59

Checking the Page Counters.........................................................................59

Checking the remaining life of parts ..............................................................59

B Troubleshooting 60

Identifying your problem ......................................................................................60

Error and maintenance messages .......................................................................61

Transferring your faxes or Fax Journal report ...............................................65

Document Jams...................................................................................................66

Document was not inserted or fed properly, or was too long ........................66

Paper Jams..........................................................................................................66

Paper is jammed in the standard paper tray..................................................66

Paper is jammed at the back of the machine ................................................67

Paper is jammed inside the machine.............................................................70

If you are having difficulty with your machine ......................................................75

Setting Dial Tone detection ...........................................................................80

Telephone line interference/VoIP ..................................................................80

Improving the print quality....................................................................................81

Machine Information ............................................................................................90

Checking the Serial Number..........................................................................90

Reset functions ....................................................................................................90

How to reset the machine..............................................................................91

C Menu and features 92

On-screen programming ......................................................................................92

Menu table.....................................................................................................92

How to access the menu mode .....................................................................92

Menu table ...........................................................................................................93

Entering text.......................................................................................................102

D Specifications 103

General..............................................................................................................103

Document Size ..................................................................................................105

Print media.........................................................................................................106

Fax.....................................................................................................................107

Copy ..................................................................................................................107

Interfaces...........................................................................................................108

Consumable items.............................................................................................109

E Index 110

Table of Contents

(Advanced User’s Guide)

The Advanced User’s Guide explains the following features and operations. You can view the Advanced User’s Guide on the CD-ROM.

1 General Setup

Memory Storage Automatic Daylight Saving Time Ecology features Toner Settings LCD Contrast Mode Timer

2 Security features

Security

3 Sending a fax

Additional sending options Additional sending operations Polling overview

4 Receiving a fax

Remote Fax Options Additional receiving operations Polling overview

B Glossary

CIndex

5 Dialling and storing numbers

Telephone line services Additional dialling operations Additional ways to store numbers

6 Printing reports

Fax reports Reports

7 Making copies

Copy settings

A Routine maintenance

Cleaning the machine Checking the machine Packing and shipping the machine

General information 1

WARNING

Important

Using the documentation

Thank you for buying our machine! Reading the documentation will help you make the most of your machine.

Symbols and conventions used in the documentation 1

The following symbols and conventions are used throughout the documentation.

WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.

Bold Bold style identifies keys on the

Italics Italicized style emphasizes an

Courier New

machine’s control panel or computer screen.

important point or refers you to a related topic.

Courier New font identifies the messages shown on the LCD of the machine.

Important indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.

Prohibition icons indicate actions that must not be performed.

Electrical Hazard icons alert you to a possible electrical shock.

Fire Hazard icons alert you to the possibility of fire.

Hot Surface icons warn you not to touch machine parts that are hot.

Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features.

Chapter 1

Note

To view Documentation 1

From the Start menu, select TYPE 1195L from the Programs Group and then select

User’s Guide.

—OR—

a Turn on your PC. Insert the CD-ROM for

Type 1195L into your CD-ROM drive.

b If the model name screen appears, click

your model name.

c If the language screen appears, click

your language.

If this window does not appear, use

Windows program from the root directory of the CD-ROM.

Explorer to run the setup.exe

d Click Documentation. e Click the documentation you want to

read. (See User’s Guides and where do I find them? uu page i.)

The CD-ROM main menu will appear.

General information

Control panel overview 1

1 One Touch keys

These 11 keys give you instant access to 22 previously stored numbers.

Shift

Lets you access One Touch numbers 12 to 22 when held down.

2LCD

Displays messages to help you set up and use your machine.

3 Mode keys:

FAX

Puts the machine in FAX mode.

COPY

Puts the machine in COPY mode.

4Dial pad

Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine.

5 Stop/Exit

Stops an operation or exits from a menu.

7 Menu keys:

Deletes entered data or lets you cancel the current setting.

Lets you access the Menu to program your settings in the machine.

Lets you store your settings and confirm LCD messages on the machine.

Volume keys:

Press to scroll backwards or forwards through menu selections. Press to change the volume when in fax or standby mode.

a or b Press to scroll through the menus and options.

Lets you access speed dial numbers directly.

Clear

d or c

Address Book

6 Start

Lets you start sending faxes or making copies.

Chapter 1

8 COPY key:

Options

You can quickly and easily choose temporary settings for copying.

9 FAX keys:

Tel/R

When connected to a PBX, you can use this key to gain access to an outside line, to recall an operator, or to transfer a call to another extension.

This key is used to have a telephone conversation after picking up the external handset during the F/T fast double-ring.

Redial/Pause

Redials the last number called. It also inserts a pause when programming quick dial numbers or when dialling a number manually.

Resolution

Sets the resolution when sending a fax.

General information

Volume settings 1

Ring volume 1

You can choose a range of ring volume levels, from High to Off.

While in FAX mode press or to adjust the volume level. The LCD will show the current setting, and each key press will change the volume to the next level. The machine will keep the new setting until you change it.

You can also change the ring volume through the menu:

a Press , 1, 3, 1. b Press a or b to choose Off, Low, Med or

High. Press OK.

c Press .

Speaker volume 1

You can choose a range of speaker volume levels, from High to Off.

a Press , 1, 3, 3. b Press a or b to choose Off, Low, Med or

High. Press OK.

c Press .

Beeper volume 1

When the beeper is on, the machine will beep when you press a key, make a mistake, or after you send or receive a fax. You can choose a range of volume levels, from High to Off.

a Press , 1, 3, 2. b Press a or b to choose Off, Low, Med or

High. Press OK.

c Press .

Loading paper 2

Loading paper and print media

The machine can feed paper from the standard paper tray or manual feed slot.

Loading paper in the standard paper tray 2

You can load up to 250 sheets. Paper can be loaded up to the maximum paper mark (b b) on the right-hand side of the paper tray. (For the recommended paper to use, see Paper capacity of the paper trays uu page 14.)

Printing on plain paper, thin paper or recycled paper from the standard paper tray 2

a Pull the paper tray completely out of the

machine.

b While pressing the paper-guide release

lever, slide the paper guides to fit the

paper size you are loading in the tray. Make sure that the guides are firmly in the slots.

Loading paper

c Fan the stack of paper well to avoid

paper jams and misfeeds.

d Put paper in the tray and make sure:

 The paper is below the maximum

paper mark (b b) (1). Overfilling the paper tray will cause

paper jams.

 The side to be printed on must be

face down.

 The paper guides touch the sides of

the paper so it will feed correctly.

f Raise the ADF document output support

flap (1) and unfold the support flap (2) to prevent paper from sliding off the facedown output tray.

e Put the paper tray firmly back in the

machine. Make sure that it is completely inserted into the machine.

Chapter 2

Note

Loading paper in the manual feed slot 2

You can load envelopes and special print media one at a time into this slot. Use the manual feed slot to print or copy on labels, envelopes or thicker paper.

The machine automatically turns on the Manual Feed mode when you put paper in the manual feed slot.

Printing on plain paper, thin paper or recycled paper from the manual feed slot 2

a Raise the ADF document output support

flap (1) and unfold the support flap (2) to prevent paper from sliding off the facedown output tray, or remove each page as soon as it comes out of the machine.

b Open the manual feed slot cover.

c Using both hands, slide the manual feed

slot paper guides to the width of the paper that you are going to use.

Loading paper

Note

d Using both hands, put one sheet of

paper in the manual feed slot until the front edge of the paper touches the paper feed roller. When you feel the machine pull in the paper, let go.

Printing on thick paper, bond paper, labels and envelopes

When the back output tray is pulled down, the machine has a straight paper path from the manual feed slot through to the back of the machine. Use this paper feed and output method when you want to print on thick paper, labels or envelopes.

a Open the back cover (back output tray).

Remove each printed sheet or envelope immediately to prevent a paper jam.

Chapter 2

Note

<For envelopes only> Pull down the two green levers, one on the left-hand side and one on the right-hand side, as shown in the following illustration.

c Using both hands, slide the manual feed

slot paper guides to the width of the paper that you are going to use.

d Using both hands, put one sheet of

paper or one envelope in the manual feed slot until the front edge of the paper or envelope touches the paper feed roller. When you feel the machine pull in the paper, let go.

b Open the manual feed slot cover.

Note

• Put the paper into the manual feed slot with the side to be printed face up.

• Make sure that the print media is straight and in the correct position on the manual feed slot. If it is not, the paper may not be fed correctly, resulting in a skewed printout or a paper jam.

• Do not put more than one sheet of paper in the manual feed slot at any one time, as it may cause a jam.

• If you put any print media in the manual feed slot before the machine is in Ready mode, the print media may be ejected without being printed on.

Loading paper

Chapter 2

Unscannable and unprintable areas 2

The figures below show the maximum unscannable and unprintable areas. The unscannable and unprintable areas may vary depending on the paper size you are using.

Usage Document

Size

Top (1)

Bottom (3)

Left (2)

Right (4)

Fax (Send) Letter 3 mm 4 mm

A4 3 mm 1 mm Copy Letter 3 mm 4 mm *a single copy

A4 3 mm 3 mm or a 1 in 1 copy

Loading paper

Paper settings 2

Paper Type 2

Set up the machine for the type of paper you are using. This will give you the best print quality.

a Press , 1, 2, 1. b Press a or b to choose Thin, Plain,

Thick, Thicker, Recycled Paper or Label.

Press OK.

c Press .

Paper Size 2

You can use several different sizes of paper for printing copies: A4, Letter, Executive, A5, A5 L, A6, B5, or B6 and for printing faxes: A4 or Letter.

When you change the size of paper in the tray, you will also need to change the setting for paper size at the same time so your machine can fit the document or an incoming fax on the page.

a Press , 1, 2, 2. b Press a or b to choose A4, Letter,

Executive, A5, A5 L, A6, B5, or B6. Press OK.

c Press .

Acceptable paper and other print media 2

Print quality may vary according to the type of paper you are using.

You can use the following types of print media: thin paper, plain paper, thick paper, bond paper, recycled paper, labels or envelopes.

For best results, follow the instructions below:

 DO NOT put different types of paper in the

paper tray at the same time because it may cause paper jams or misfeeds.

 Avoid touching the printed surface of the

paper immediately after printing.

 Before you buy a lot of paper, test a small

quantity to make sure the paper is suitable.

Recommended paper and print media 2

Paper Type Item

Plain Paper

Recycled Paper Xerox Recycled Supreme 80

Labels Avery laser label L7163 Envelope Antalis River series (DL)

Xerox Premier TCF 80 g/m

Xerox Business 80 g/m

g/m

Chapter 2

Type and size of paper 2

The machine can print on paper loaded from either the standard paper tray or manual feed slot.

Paper capacity of the paper trays 2

Paper size Paper types No. of sheets

Standard Paper Tray A4, Letter, B5,

Executive, A5, A5 (Long Edge), A6, B6

Manual Feed Slot Width: 76.2 to 216 mm

Length: 116 to 406.4 mm

Plain paper, Thin paper and Recycled paper

Plain paper, Thin paper, Thick paper, Bond paper, Recycled paper, Envelopes and Labels

Up to 250 [80 g/m

Single sheet [80 g/m

Recommended paper specifications 2

The following paper specifications are suitable for this machine.

]

Basis weight

Thickness 80-110 μm Roughness Higher than 20 sec.

Stiffness

Grain direction Long grain

Volume resistivity

Surface resistivity

Filler Ash content Below 23 wt% Brightness Higher than 80% Opacity Higher than 85%

75-90 g/m

90-150 cm

10e

10e CaCO

/100

-10e11 ohm

-10e12 ohm-cm (Neutral)

 Only use paper made for plain paper copying.

 Only use paper that is 75 to 90 g/m

 Only use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.  This machine can use recycled paper that meets DIN 19309 specifications.

Loading paper

Important

Handling and using special paper 2

The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.

Some important guidelines when selecting paper are:

 DO NOT use inkjet paper because it may

cause a paper jam or damage your machine.

 Preprinted paper must use ink that can

withstand the temperature of the machine’s fusing process of 392 degrees Fahrenheit (200 degrees centigrade).

 If you use bond paper, paper that has a

rough surface or paper that is wrinkled or creased, the paper may exhibit degraded performance.

Types of paper to avoid 2

Some types of paper may not perform well or may cause damage to your machine.

DO NOT use paper:

• that is highly textured

• that is extremely smooth or shiny

• that is curled or warped

1 A curl of 2 mm or greater may cause

jams to occur.

• that is coated or has a chemical finish

• that is damaged, creased or folded

• that exceeds the recommended weight specification in this guide

• with tabs and staples

• with letterheads using low temperature dyes or thermography

• that is multipart or carbonless

• that is designed for inkjet printing

If you use any of the types of paper listed above, they may damage your machine. This damage may not be covered under any our warranty or service agreement.

Chapter 2

Important

Envelopes 2

Most envelopes designed for laser printers will be suitable for your machine. However, some envelopes may have feed and printquality problems because of the way they have been made. A suitable envelope should have edges with straight, well-creased folds and the leading edge should not be thicker than two sheets of paper. The envelope should lie flat and not be of baggy or flimsy construction. You should buy quality envelopes from a supplier who understands that you will be using the envelopes in a laser machine.

Envelopes can be fed from the manual feed slot one at a time. We recommend that you print a test envelope to make sure the print results are what you want before you print or purchase a large quantity of envelopes.

Types of envelopes to avoid 2

• with edges that are not straight or consistently square

• with windows, holes, cut-outs or perforations

• with glue on the surface as shown in the figure below

• with double flaps as shown in the figure below

DO NOT use envelopes:

• that are damaged, curled, wrinkled or an unusual shape

• that are extremely shiny or textured

• with clasps, staples, snaps or tie strings

• with self-adhesive closures

• that are of a baggy construction

• that are not sharply creased

• that are embossed (have raised writing on them)

• that were previously printed by a laser machine

• that are pre-printed on the inside

• that cannot be arranged neatly when stacked

• that are made of paper that weighs more than the paper weight specifications for the machine

• with sealing flaps that are not folded down when purchased

• with sealing flaps as shown in the figure below

• with each side folded as shown in the figure below

Loading paper

Important

If you use any of the types of envelopes listed in this guide, they may damage your machine. This damage may not be covered under any our warranty or service agreement.

Labels 2

The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the drum unit or rollers and cause jams and print quality problems. No adhesive should be exposed between the labels. Labels should be arranged so that they cover the entire length and width of the sheet. Using labels with spaces may result in labels peeling off and causing serious jams or print problems.

All labels used in this machine must be able to withstand a temperature of 392 degrees Fahrenheit (200 degrees centigrade) for a period of 0.1 seconds.

Do not feed a label sheet through the machine more than one time.

Types of labels to avoid 2

Do not use labels that are damaged, curled, wrinkled or an unusual shape.

• DO NOT feed part used label sheets. The exposed carrier sheet will damage your machine.

• Label sheets should not exceed the paper weight specifications described in this User’s Guide. Labels exceeding this specification may not feed or print correctly and may cause damage to your machine.

• DO NOT reuse or insert labels that have previously been used or are missing any labels on the sheet.

Important

Note

Loading documents 3

How to load documents

You can send a fax and make copies from the ADF (Automatic Document Feeder).

Make sure documents with correction fluid or written with ink are completely dry.

How to load documents 3

Using the automatic document feeder (ADF) 3

The ADF can hold up to 20 pages and feeds each sheet individually. Use standard

80 g/m before putting them in the ADF.

The ADF can hold up to 30 pages, if you stagger the pages and meet the following conditions:

Temperature: 20°C - 30°C Humidity: 50% - 70%

Paper: 80 g/m

Document Sizes Supported 3

paper and always fan the pages

Length: 147.3 to 355.6 mm Width: 147.3 to 215.9 mm Weight:

64 to 90 g/m

a Unfold the ADF document support (1)

and the ADF document output support flap (2).

b Fan the pages well. c Stagger the pages of your document

face down top edge first, in the ADF until the LCD display message changes and you feel it touch the feed rollers.

• DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paperclipped, glued or taped.

• DO NOT use cardboard, newspaper or fabric.

• To avoid damaging your machine while using the ADF, DO NOT pull on the document while it is feeding.

d Adjust the paper guides (1) to fit the

Important

width of your document.

To avoid damaging your machine while using the ADF, DO NOT pull on the document while it is feeding.

Loading documents

Note

Sending a fax 4

How to send a fax 4

The following steps show how to send a fax.

a When you want to send a fax, or change

fax send or receive settings, press the

(FAX) key to illuminate it in

green.

b Place the document face down in the

ADF. (See Using the automatic document feeder (ADF) uu page 18.)

c Set the fax resolution or contrast if you

want to change them.

e Press .

The machine starts scanning and sending the document.

To cancel, press .

Cancelling a fax in progress 4

Press to cancel the fax. If you press while the machine is dialling or sending, the LCD will ask you to confirm.

Dialing #XXX

1.Clear 2.Exit

Sending #XXX PXX

1.Clear 2.Exit

Press 1 to cancel the fax.

For more advanced fax sending operations and settings, see Advanced User’s Guide: Sending a fax.

 Broadcast

 Contrast

 Fax Resolution

 Delayed Fax

 Batch TX

 Real Time TX

 Polled TX

 Coverpg Setup

 Coverpage Note

 Overseas Mode

d Enter the fax number using the dial pad,

a One Touch key or press and enter the three-digit Speed Dial number.

Transmission verification

Note

report 4

You can use the Transmission Verification Report as proof that you sent a fax. This report lists the receiving party’s name or fax number, the time and date of transmission, duration of transmission, number of pages sent, and whether or not the transmission was successful.

There are several settings available for the Transmission Verification Report:

 On: Prints a report after every fax you

send.

 On+Image: Prints a report after every fax

you send. A portion of the fax’s first page appears on the report.

 Off: Prints a report if your fax is

unsuccessful due to a transmission error. Off is the default setting.

Sending a fax

 Off+Image: Prints a report if your fax is

unsuccessful due to a transmission error. A portion of the fax’s first page appears on the report.

a Press , 2, 4, 1. b Press a or b to choose On, On+Image,

Off or Off+Image. Press OK.

c Press .

• If you choose On+Image or Off+Image, the image will only appear on the Transmission Verification Report if Real Time Transmission is set to Off. (See Advanced User’s Guide: Real Time Transmission.)

• If your transmission is successful, OK will appear next to RESULT on the Transmission Verification Report. If the transmission is not successful, ERROR will appear next to RESULT.

Note

Receiving a fax 5

Yes

Fax Only

Manual

Yes

External TAD

Fax/Tel

Are you using the voice message function of an external telephone answering device?

Do you want the machine to answer fax and telephone calls automatically?

Yes

Do you want to use the telephone features of an external telephone or external telephone answering device connected on the same line as the machine?

Receive modes 5

You can use two sizes of paper for printing faxes: A4 and Letter.

You must choose a receive mode depending on the external devices and telephone services you have on your line.

Choosing the receive mode 5

By default, your machine will automatically receive any faxes that are sent to it. The diagrams below will help you choose the correct mode. (For more detailed information about the receive modes, see Using receive modes uu page 23.)

To set the receive mode follow the instructions below:

a Press , 0, 1. b Press a or b to choose the receive mode.

Press OK.

c Press .

The LCD will display the current receive mode.

Receiving a fax

Using receive modes 5

Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the Ring Delay before using these modes. (See Ring Delay uu page 24.)

Fax Only 5

Fax Only mode will automatically answer every call as a fax.

Fax/Tel 5

Fax/Tel mode helps you automatically manage incoming calls, by recognising whether they are fax or voice calls and dealing with them in one of the following ways:

 Faxes will be automatically received.  Voice calls will start the F/T ring to tell you

to pick up the line. The F/T ring is a fast double ring made by your machine.

External TAD 5

External TAD mode lets an external answering device manage your incoming calls. Incoming calls will be dealt with in the following ways:

 Faxes will be automatically received.  Voice callers can record a message on the

external TAD.

(For more information, see Connecting an external TAD uu page 28.)

(Also see Ring Delay uu page 24 and F/T Ring Time (Fax/Tel mode only) uu page 24.)

Manual 5

Manual mode turns off all automatic answering functions unless you are using the

BT Call Sign

BT Call Sign is for U.K. only.

To receive a fax in Manual mode lift the handset of the external telephone.

When you hear fax tones (short repeating beeps), press .

You can also use the Fax Detect feature to receive faxes by lifting a handset on the same line as the machine.

(Also see Fax Detect uu page 25.)

feature.

Chapter 5

Receive Mode settings 5

Ring Delay 5

The Ring Delay setting sets the number of times the machine rings before it answers in Fax Only and Fax/Tel modes.

If you have external or extension telephones on the same line as the machine, choose the maximum number of rings. (See Operation from external or extension telephones uu page 31 and Fax Detect uu page 25.)

a Make sure you are in FAX mode

b Press , 2, 1, 1. c Press a or b to choose how many times

the line rings before the machine answers. Press OK.

F/T Ring Time (Fax/Tel mode only) 5

When somebody calls your machine, you and your caller will hear the normal telephone ring sound. The number of rings is set by the Ring Delay setting.

If the call is a fax, then your machine will receive it; however, if it is a voice call the machine will sound the F/T ring (a fast double-ring) for the time you have set in the F/T Ring Time setting. If you hear the F/T ring it means that you have a voice caller on the line.

Because the F/T ring is made by the machine, extension and external telephones will not ring; however, you can still answer the call on any telephone. (For more information, see Using Remote Codes uu page 33.)

a Make sure you are in FAX mode

d Press .

b Press , 2, 1, 2. c Press a or b to choose how long the

machine will ring to alert you that you have a voice call (20, 30, 40 or 70 seconds). Press OK.

d Press .

Fax Detect 5

Note

If FaxDetect is On: 5

The machine can receive a fax automatically, even if you answer the call. When you see Receiving on the LCD or hear a click on the phone line through the handset you are using, just replace the handset. Your machine will do the rest.

If Fax Detect is Off: 5

Receiving a fax

If you are at the machine and answer a fax call by lifting the handset of an external

telephone, press .

If you answered at an extension or external telephone press l51. (See Operation from external or extension telephones uu page 31.)

• If this feature is set to On, but your machine does not connect a fax call when you lift an extension telephone handset, press the fax receive code l51.

• If you send faxes from a computer on the same telephone line and the machine intercepts them, set Fax Detect to Off.

a Make sure you are in FAX mode

b Press , 2, 1, 3. c Press a or b to choose On or Off.

Press OK.

d Press .

Note

Telephone and external devices 6

Telephone line services 6

• You can use the numbers 0 to 9, #, l and !.

Setting the telephone line type 6

If you are connecting the machine to a line that features a PBX or ISDN to send and receive faxes, it is necessary to change the Telephone Line Type accordingly by completing the following steps. If you are using a line that features a PBX, you can set your machine so that it always accesses the outside line (using the prefix you entered), or

accesses the outside line when is pressed.

a Press , 0, 6. b Press a or b to choose PBX, ISDN (or

Normal). Press OK.

c Do one of the following:

 If you chose ISDN or Normal, go to

step g.

 If you chose PBX, press OK and go to

step d.

d Do one of the following:

 If you want to change the current

prefix number, press 1 and go to step e.

(Press to display “!”.)

• You cannot use ! with any other numbers or characters.

• If you choose On, pressing (the screen displays “!”.) will let you access an outside line.

• If you choose Always, you can access an outside line without pressing .

f Press a or b to choose On or Always.

Press OK.

g Press .

PBX and TRANSFER 6

The machine is initially set to Normal, which lets the machine connect to a standard PSTN (Public Switched Telephone Network) line. However, many offices use a central telephone system or Private Branch Exchange (PBX). Your machine can be connected to most types of PBX. The machine’s recall feature supports timed break recall only (TBR). TBR will work with most PBX systems allowing you to gain access to an outside line, or transfer calls to another

extension. The feature works when is pressed.

 If you do not want to change the

current prefix number, press 1 and then OK. Go to step f.

e Enter the prefix number (up to 5 digits)

on the dial pad. Press OK.

Telephone and external devices

Note

Telephone Service for Some Countries 6

Distinctive Ringing (For Singapore and Hong Kong) 6

This machine feature lets you use the Distinctive Ringing subscriber service offered by some telephone companies, which allows you to have several telephone numbers on one telephone line. Each telephone number has its own Distinctive Ringing pattern, so you will know which telephone number is ringing. This is one way you can have a separate telephone number for your machine.

Your machine has a Distinctive Ringing function, allowing you to dedicate one telephone number just for receiving faxes.

You will need to set Distinctive Ringing to On.

Set the Distinctive Ring to On 6

After you have set the Distinctive Ring feature to ON, the receive mode is set to Manual automatically. Unless you have a TAD or Voice Mail set up on the Distinctive Ring number, Manual mode means you must answer all the calls yourself. You can not change the receive mode to another mode while the Distinctive Ring is set to on.

a Press , 2, 0, 2. b Press a or b to choose On. c Press OK. d Press . Distinctive Ring is now set to

on.

Turning off Distinctive Ring 6

a Press , 2, 0, 2. b Press a or b to choose Off.

You can switch it off temporarily, then turn it back on. When you get a new fax number, make sure you reset this function.

• The machine will answer only calls to the Distinctive Ringing number.

c Press OK. d Press .

If you turn off Distinctive Ring, the machine will stay in Manual receive mode. You will need to set the Receive mode again. (Choosing the receive mode uu page 22.)

Chapter 6

Note

Connecting an external TAD 6

You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the TAD answers a call, your machine will “listen” for the CNG (fax calling) tones sent by a sending fax machine. If it hears them it will take over the call and receive the fax. If it does not hear them, it will let your TAD take a voice message and the display will show Telephone (for EU) or Ext. Tel in Use (for Asia).

The external TAD must answer within four rings (we recommend you set it to two rings). This is because your machine cannot hear the CNG tones until the external TAD has picked up the call. The sending machine will only send CNG tones for eight to ten more seconds. We do not recommend using the toll saver feature on your external TAD if it needs more than four rings to activate it.

Connections 6

The external TAD must be connected as shown in the illustration below.

Type A 6

For the countries such as USA, Canada, Spain, Netherlands, Portugal, Poland, Hungary, Czech, Norway, Asia, Oceania and etc.

Before you connect an external TAD, remove the protective cap (2) from the EXT. jack on the machine.

If you have problems receiving faxes, reduce the ring delay setting on your external TAD.

1 External TAD (Type A to D)

2 Protective cap

Type B 6

For the countries such as UK, France, Italy, Belgium, Sweden, Denmark and Finland.

Telephone and external devices

Note

Type C 6

For Germany

Type D 6

For Switzerland

a Set your external TAD to one or two

rings. (The machine’s Ring Delay setting does not apply.)

Recording an outgoing message (OGM) 6

a Record 5 seconds of silence at the

beginning of your message. This allows your machine time to listen for fax tones.

b Limit your speaking to 20 seconds. c End your 20-second message by giving

your Remove Activation Code for people sending manual faxes. For example: “After the beep, leave a message or press l51 and to send a fax.”

• You need to turn the Remote Codes setting to on to use the Fax Activation Code l51. (See Using Remote Codes uu page 33.)

• We recommend beginning your OGM with an initial 5 second silence because the machine may not hear the fax tones over a voice. You may try leaving out this pause, but if your machine has trouble receiving, then you should re-record the OGM to include it.

Multi-line connections (PBX) 6

b Record the outgoing message on your

external TAD.

c Set the TAD to answer calls. d Set the Receive Mode to External

TAD. (See Choosing the receive mode

uu page 22.)

We suggest you ask the company who installed your PBX to connect your machine. If you have a multi line system we suggest you ask the installer to connect the unit to the last line on the system. This prevents the machine being activated each time the system receives telephone calls. If all incoming calls will be answered by a switchboard operator we recommend that you set the Receive Mode to Manual.

We cannot guarantee that your machine will operate correctly under all circumstances when connected to a PBX. Any difficulties with sending or receiving faxes should be reported first to the company who handles your PBX.

Chapter 6

Note

External and extension telephones 6

You need to turn the Remote Codes setting to on to use the Remote Activation Code l51 and Remote Deactivation Code #51. (See Using Remote Codes uu page 33.)

Connecting an external or extension telephone 6

You can connect a separate telephone directly to your machine as shown in the diagram below.

Type A 6

For the countries such as USA, Canada, Spain, Netherlands, Portugal, Poland, Hungary, Czech, Norway, Asia, Oceania and etc.

Type B 6

For the countries such as UK, France, Italy, Belgium, Sweden, Denmark and Finland.

Type C 6

For Germany

Before you connect an external telephone, remove the protective cap (3) from the EXT. jack on the machine.

Type D 6

For Switzerland

1 Extension telephone (Type A to D)

2 External telephone (Type A, B, and D)

3 Protective cap

When you are using an external telephone, the LCD shows Telephone (for EU) or Ext. Tel in Use (for Asia).

Telephone and external devices

Note

Operation from external or extension telephones 6

If you answer a fax call on an extension telephone, or an external telephone that is correctly connected to the machine through the T-piece connection, you can make your machine take the call by using the Remote Activation code. When you press the Remote Activation code l51 the machine starts to receive the fax.

If you answer a call and no one is on the line: 6

You should assume that you’re receiving a manual fax.

Press l51 and wait for the chirp or until the LCD shows Receiving, and then hang up.

You can also use the Fax Detect feature to make your machine automatically take the call. (See Fax Detect uu page 25.)

For Fax/Tel mode only 6

When the machine is in Fax/Tel mode, it will use the F/T Ring Time (fast/double-ringing) to alert you to pick up a voice call.

Lift the external telephone’s handset, and then press to answer.

If you are at an extension telephone, you will need to lift the handset of the extension telephone during the F/T Ring Time and then press #51 on the extension telephone between the fast/double rings to turn the F/T ring off. If no one is on the line, or if someone wants to send you a fax, send the call back to the machine by pressing l51.

Using extension telephones (U.K. only) 6

Your premises may already be wired with parallel extension telephones (those connected to sockets in other rooms in the building), or perhaps you intend to add extension telephones to your line. While the simplest arrangement is a parallel connection, there are some reasons why this arrangement may cause problems.

The most common problem is someone picking up an extension telephone while the machine is trying to send a fax.

Such problems can easily be eliminated, if you arrange modification of your extension wiring circuit, such that extension devices are connected “downstream” of your machine, in a master/slave configuration (see figure 2). In such a configuration, this machine can always detect whether a telephone is in use, so it will not attempt to seize the line during that time. This is known as “telephone off-hook detection”.

The inadvisable configuration is shown in figure 1, and the recommended master/slave configuration is shown in figure 2.

This new connection configuration can be arranged by contacting BT, Kingston upon Hull Telecommunications, your PBX maintainer or a qualified telephone installation company as appropriate. Simply explained, the extension telephone circuit should be terminated on a normal modular plug (BT 431A style), which in turn should be inserted into the modular socket of the white “T”-shaped connector provided as part of the line cord assembly.

Chapter 6

FAX

(Example for U.K.)

FAX

(Example for U.K.)

Figure 1: Inadvisable connection 6

1 Extension socket

2 Master socket

3 Incoming line

Figure 2: Recommended connection of extension sockets

Using a cordless external handset 6

If your cordless telephone is connected to the machine through the T-piece connection (see

Connecting an external or extension telephone uu page 30) and you typically

carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay.

If you let the machine answer first, lift the cordless handset and then go to the machine

so you can press to transfer the call to the cordless handset.

1 Extension socket

2 Master socket

3 Incoming line

These phones are now connected as external devices as shown on page 30, because they

are connected to the fax machine via the T-connector.

Telephone and external devices

Using Remote Codes 6

Remote Activation Code 6

If you answer a fax call on an extension telephone, you can tell your machine to receive it by pressing the Remote Activation Code l51. Wait for the chirping sounds then replace the handset. (See Fax Detect uu page 25.)

If you answer a fax call on the external telephone, you can make the machine

receive the fax by pressing .

Remote Deactivation Code 6

If you receive a voice call and the machine is in F/T mode, it will start to sound the F/T ring (double-ring) after the initial ring delay. If you pick up the call on an extension telephone you can turn the F/T ring off by pressing #51 (make sure you press this between the rings).

If the machine answers a voice call and fast/double-rings for you to take over;

you can take the call at the external telephone by pressing .

Changing the Remote Codes 6

The preset Remote Activation Code is l51. The preset Remote Deactivation Code is #51. If you are always disconnected when accessing your External TAD, try changing the three-digit remote codes, for example ### and 555.

a Make sure you are in FAX mode

b Press , 2, 1, 4. c Press a or b to choose On or Off.

Press OK.

d If you chose On in step c, enter the new

Remote Activation Code. Press OK.

e Enter the new Remote Deactivation

Code. Press OK.

f Press .

Turning on the Remote Codes 6

You need to turn the Remote Codes setting to on to use the Remote Activation Code and Remote Deactivation Code.

a Make sure you are in FAX mode

b Press 2, 1, 4. c Press a or b to choose On.

Press OK.

d If you do not want to change the Remote

Activation Code, press OK.

e If you do not want to change the Remote

Deactivation Code, press OK.

f Press .

Note

Dialling and storing numbers 7

How to dial 7

You can dial in any of the following ways.

Manual dialling 7

Use the dial pad to enter all the digits of the telephone or fax number.

One Touch dialling 7

Press the One Touch key that stores the number you want to call. (See Storing One Touch Dial numbers uu page 35.)

Speed Dialling 7

Press and enter the three digit Speed Dial number. (See Storing Speed Dial numbers uu page 36.)

Three-digit number

If the LCD shows Register Now? when you enter a One Touch or a Speed Dial number, it means that a number is not stored there.

To dial One Touch numbers 12 to 22, hold down and then press the One Touch

key.

Dialling and storing numbers

Note

Search 7

You can search alphabetically for names you have stored in the One Touch and Speed Dial locations. (See Storing One Touch Dial

numbers uu page 35 and Storing Speed Dial numbers uu page 36.)

a Press twice. b Press the dial pad key for the first few

letters of the name. (See Entering text uu page 102.) Press OK.

c Press a or b to scroll until you find the

name you are looking for. Press OK.

d Press .

• If you do not enter a letter and press OK in step b, all registered names will appear. Press a or b to scroll until you find the name you are looking for.

• If the LCD shows No Contact Found when you enter the first few letters of the name, it means that a name for the letter is not stored.

Storing numbers 7

You can set up your machine to do the following types of easy dialling: One Touch, Speed Dial and Groups for Broadcasting faxes. When you dial a quick dial number, the LCD shows the name, if you stored it, or the number.

If you lose electrical power, the quick dial numbers stored in the memory will not be lost.

Storing a pause 7

Press to insert a 2.8-second pause between numbers. You can press as

many times as needed to increase the length of the pause.

Storing One Touch Dial numbers 7

Your machine has 11 One Touch keys where you can store 22 fax or telephone numbers for automatic dialling. To access numbers 12

to 22, hold down as you press the One Touch key.

Fax redial 7

If you are sending a fax automatically and the line is busy, the machine will automatically redial up to three times at five minute intervals.

only works if you dialed from the

control panel.

a Press the One Touch key where you

want to store the number. If a number is not stored there, the LCD shows Register Now? Press 1 to choose Yes.

b Enter the telephone or fax number (up to

20 characters). Press OK.

Chapter 7

c Do one of the following:

 Enter the name using the dial pad

(up to 15 characters). See Entering text uu page 102.

Press OK.

 Press OK to store the number

without a name.

d To store another One Touch number, go

to a.

Storing Speed Dial numbers 7

You can store your frequently used numbers as Speed Dial numbers, so that when you dial you will only have to press a few keys

( , the three-digit Speed Dial number and ). The machine can store 200 Speed

Dial numbers (001 - 200).

a Press and enter a three-digit

Speed Dial location number (001-200). If a number is not stored there, the LCD shows Register Now? Press 1 to choose Yes.

b Enter the telephone or fax number (up to

20 characters). Press OK.

c Do one of the following:

 Enter the name using the dial pad

(up to 15 characters). See Entering text uu page 102.

Press OK.

 Press OK to store the number

without a name.

d To store another Speed Dial number, go

to a.

Changing One Touch and Speed Dial numbers 7

If you try to change a One Touch or Speed Dial number, the LCD will show the name or number already stored there. If the One Touch or Speed Dial number you are trying to change has a scheduled job or has been set to a fax forwarding number, the LCD will ask you if you want to change the name or number.

a Do one of the following:

 To change a stored One Touch

number, press , 2, 3, 1.

Address Book

1.One Touch Dial

Press the One Touch key you want to change.

 To change a stored Speed Dial

number, press , 2, 3, 2.

Address Book

2.Speed Dial

Enter the Speed Dial number you want to change, then press OK.

b Do one of the following:

 To change the stored data, press 1.

Go to step c.

 To exit without making a change,

press .

#005:MIKE

1.Change 2.Clear

c Edit the number and name using the

following instruction. When you are finished editing, press OK.

 To edit the stored name or number,

press d or c to position the cursor under the character you want to

change and press . Then enter the correct character.

d Press .

Deleting One Touch and Speed Dial numbers 7

If you try to delete a One Touch or Speed Dial number, the LCD will show the name or number already stored there. If the One Touch or Speed Dial number you are trying to delete has a scheduled job or has been set to a fax forwarding number, the LCD will ask you if you want to change the name or number.

a Do one of the following:

 To delete a stored One Touch

number, press , 2, 3, 1.

Address Book

1.One Touch Dial

Dialling and storing numbers

Press the One Touch key you want to delete.

 To delete a stored Speed Dial

number, press , 2, 3, 2.

Address Book

2.Speed Dial

Enter the Speed Dial number you want to delete then press OK.

b To delete the stored data, press 2.

#005:MIKE

1.Change 2.Clear

c Do one of the following:

 To confirm the stored data will be

deleted, press 1.

 To exit without deleting the stored

data, press 2.

Erase This Data?

1.Yes 2.No

d Press .

Note

Stack Copies:01 100%

□□■□□

Auto

Making copies 8

How to copy 8

The following steps show the basic copy operation. For details about each option, see Advanced User’s Guide on the CD-ROM.

a When you want to make a copy, press

(COPY) to illuminate it in green.

 Make sure you are in COPY mode.

 The LCD shows:

Copy settings 8

Press the COPY key to temporarily change a copy setting.

For details about changing the following copy settings and how to make two-sided copies, see Advanced User’s Guide: Copy settings.

You can change the following copy settings:

 Quality  Stack/Sort  Brightness  Contrast  Enlarge/Reduce  Page Layout  Manual Duplex (2-sided)

The default setting is FAX mode. You can change the amount of time that the machine stays in COPY mode after the last copy operation. (See Advanced User’s Guide: Mode Timer.)

b Place the document face down in the

ADF. (See Using the automatic document feeder (ADF) uu page 18.)

c Press .

Stop copying 8

To stop copying, press .

Note

Routine maintenance A

Replacing the consumable items A

The machine will indicate when it is time to replace the consumable items. (See Replacing the toner cartridge uu page 40 and Replacing the drum unit uu page 45.)

Toner Cartridge Type 1195E (for Europe)

Toner Cartridge Type 1195S (for Asia)

See Replacing the toner cartridge uu page 40. See Replacing the drum unit uu page 45.

• Discard the used consumable according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office.(See Product Safety Guide: Recycling information in accordance with the WEEE (2002/96/EC) and Battery (2006/66/EC) Directives.)

• We recommend placing used consumable items on a piece of paper to prevent accidentally spilling or scattering the material inside.

• If you use paper that is not a direct equivalent for the recommended paper, the life of consumable items and machine parts may be reduced.

Drum Unit 1195

• The projected life of the toner cartridge is based on ISO/IEC 19752. Frequency of replacement will vary depending on the complexity of printed pages, percentage of coverage and type of media used.

Replacing the toner cartridge A

Note

The toner cartridge can print approximately

2,600 pages depending on your average type of document. When a toner cartridge is running low, the LCD shows Toner Low.

The toner cartridge that comes supplied with the machine will need to be replaced after

approximately 1,000 pages

Approx. cartridge yield is declared in accordance with ISO/IEC 19752.

. Actual page count will vary

Toner Low A

Toner Low

If the LCD shows Toner Low, buy a new toner cartridge and have it ready before you get a Replace Toner message.

Replace Toner A

When the following message appears on the LCD, you need to replace the toner cartridge:

Replace Toner

• It is a good idea to keep a new toner cartridge ready for use when you see the Toner Low warning.

• To ensure high quality printing, we recommend that you use only our branded toner cartridges. When you want to buy toner cartridges, please call your service representative or local dealer.

• We recommend that you clean the machine when you replace the toner cartridge. See Cleaning the machine uu page 49.

• If you change the print density setting for lighter or darker printing, the amount of toner used will change.

• Wait to unpack the toner cartridge until immediately before you put it into the machine.

The machine will stop printing until you replace the toner cartridge. A new genuine our branded toner cartridge will reset the Replace Toner mode.

To force the machine to continue printing after the LCD shows Replace Toner,

set the machine to Continue mode ( , 1, 7, and choose Continue). The machine will continue printing until the LCD shows Toner Ended. (For details about the Toner settings, see Advanced User’s Guide: Toner Settings.)

Toner Ended A

Toner Ended

The machine stops printing until you replace the toner cartridge with a new one. (See Replacing the toner cartridge uu page 41.)

Routine maintenance

WARNING

Important

Replacing the toner cartridge A

a Open the front cover, and then leave the

machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.

b After the machine has cooled down, turn

off the machine’s power switch.

HOT SURFACE

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.

c Take out the drum unit and toner

cartridge assembly.

• We recommend that you place the drum unit and/or the toner cartridge on a clean, flat, level, stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.

• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.

• To prevent damage to the machine

WARNING

Important

caused by static electricity, DO NOT touch the electrodes shown in the illustration.

d Push down the green lock lever and take

the toner cartridge out of the drum unit.

DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside of the machine. Doing so could cause a fire. Instead, use only a dry, lint-free cloth. (See Product Safety Guide: General precautions.)

Be careful not to inhale toner.

DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire. It could explode, resulting in injuries.

To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.

Note

Important

• Be sure to seal up the toner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartridge.

• Discard the used consumable according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office.(See Product Safety Guide:

Recycling information in accordance with the WEEE (2002/96/EC) and Battery (2006/66/EC) Directives.)

e Unpack the new toner cartridge. Hold

the cartridge level with both hands and gently shake it from side to side several times to spread the toner evenly inside the cartridge.

Routine maintenance

• Unpack the toner cartridge just before you put it in the machine. If a toner cartridge is left unpacked for a long time, the toner life will be shortened.

• If an unpacked drum unit is put in direct sunlight or room light, the unit may be damaged.

• This machine is designed to work with toner of a particular specification and will work to a level of optimum performance when used with our branded toner cartridges. We cannot guarantee this optimum performance if toner or toner cartridges of other specifications are used. We do not therefore recommend the use of cartridges other than our branded cartridges with this machine, or the refilling of empty cartridges with toner from other sources. If damage is caused to the drum unit or other parts of this machine as a result of the use of toner or toner cartridges other than our branded products due to the incompatibility or lack of suitability of those products with this machine, any repairs required as a result may not be covered by the warranty.

f Pull off the protective cover.

Important

Put the toner cartridge in the drum unit

Note

immediately after you have removed the protective cover. To prevent any degradation to the print quality, DO NOT touch the shaded parts shown in the illustration.

g Put the new toner cartridge firmly into

the drum unit until you hear it lock into place. If you put it in correctly, the green lock lever will lift automatically.

Make sure that you put in the toner cartridge correctly or it may separate from the drum unit.

h Clean the corona wire inside the drum

Note

Important

unit by gently sliding the blue tab from left to right and right to left several times.

Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.

i Put the drum unit and toner cartridge

assembly back into the machine. Close the front cover.

Routine maintenance

After replacing the toner cartridge, DO NOT turn off the machine’s power switch or open the front cover until the LCD clears the Please Wait message and returns to Ready mode.

Replacing the drum unit A

A new drum unit can print approximately 12,000 A4 or Letter size single-sided pages.

For best performance, use only a genuine our branded drum unit and genuine our branded toner units. Printing with a thirdparty drum unit or toner unit may reduce not only the print quality but also the quality and life of the machine itself. Warranty coverage may not apply to problems caused by the use of a thirdparty drum or toner unit.

Drum Error A

Drum Error

The corona wire has become dirty. Clean the corona wire in the drum unit. (See Cleaning the corona wire uu page 52.)

If you cleaned the corona wire and Drum Error was not cleared, replace the drum unit

with a new one.

Replace Drum A

Replace Drum

Please replace the drum unit with a new one. We recommend a genuine our branded drum unit be installed at this time.

After replacing, reset the drum counter by following the instructions included with the new drum unit.

Drum Stop A

Important

WARNING

Drum Stop

HOT SURFACE

We cannot guarantee the print quality. Please replace the drum unit with a new one. We recommend a genuine our branded drum unit be installed at this time.

After replacing, reset the drum counter by following the instructions included with the new drum unit.

Replacing the drum unit A

• While removing the drum unit, handle it carefully because it may contain toner. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.

• Every time you replace the drum unit, clean the inside of the machine. (See Cleaning the machine uu page 49.)

• Unpack the drum unit just before you put it in the machine. Exposure to direct sunlight or room light may damage the drum unit.

a Open the front cover, and then leave the

machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.

b After the machine has cooled down, turn

off the machine’s power switch.

Routine maintenance

Important

WARNING

c Take out the drum unit and toner

cartridge assembly.

d Push down the green lock lever and take

the toner cartridge out of the drum unit.

• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.

• To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.

DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire. It could explode, resulting in injuries.

Important

Note

Be careful not to inhale toner.

To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.

• Be sure to seal up the used drum unit tightly in a bag so that toner powder does not spill out of the unit.

• Discard the used consumable according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office. (See Product Safety Guide:

Recycling information in accordance with the WEEE (2002/96/EC) and Battery (2006/66/EC) Directives.)

e Unpack the new drum unit.

Routine maintenance

Note

WARNING

Important

f Put the toner cartridge firmly into the

new drum unit until it locks into place. If you put the cartridge in correctly, the green lock lever will lift automatically.

Cleaning the machine A

Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure that you clean the inside of the machine. If printed pages are stained with toner, clean the inside of the machine with a dry, lint-free cloth.

Make sure that you put in the toner cartridge correctly or it may separate from the drum unit.

g Put the new drum unit and toner

cartridge assembly in the machine.

Be careful not to inhale toner.

Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the surface of the machine.

Cleaning the outside of the machine A

a Turn off the machine. Unplug the

telephone line cord first, disconnect all cables, and then unplug the power cord from the electrical socket.

b Pull the paper tray completely out of the

machine.

e Wipe the inside and the outside of the

paper tray with a dry, lint-free soft cloth to remove dust.

f Re-load the paper and put the paper tray

firmly back in the machine.

g Plug the machine’s power cord back into

the electrical socket first, connect all cables, and then plug in the telephone line cord. Turn on the machine.

Cleaning the scanner glass A

c Wipe the outside of the machine with a

dry, lint-free soft cloth to remove dust.

d Remove any paper that is in the paper

tray.

a Turn off the machine’s power switch.

Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the AC power outlet.

b Lift the control panel cover (1).

Carefully remove dirt from the glass strip (2) and the white bar (3) above it with a soft lint-free cloth moistened with water.

Routine maintenance

Note

c Close the control panel cover.

In addition to cleaning the glass strip with a soft lint-free cloth moistened with water, run your finger tip over the glass to see if you can feel anything on it. If you feel dirt or debris, clean the glass again concentrating on that area. You may need to repeat the cleaning process three or four times. To test, make a copy after each cleaning.

d Plug the machine’s power cord back into

the electrical socket first, connect all cables, and then plug in the telephone line cord. Turn on the machine.

Cleaning the document feed A

a Turn off the machine’s power switch.

Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the AC power outlet.

b Lift the control panel cover (1).

Carefully remove dirt from the document feed (2) with a soft lint-free cloth.

c Close the control panel cover.

Cleaning the corona wire A

WARNING

Important

If you have print quality problems, clean the corona wire as follows:

a Open the front cover, and then leave the

machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.

b After the machine has cooled down, turn

off the machine’s power switch.

HOT SURFACE

c Slowly take out the drum unit and toner

cartridge assembly.

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.

• We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.

• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.

Routine maintenance

Note

• To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.

d Clean the corona wire inside the drum

unit by gently sliding the blue tab from right to left and left to right several times.

e Put the drum unit and toner cartridge

assembly back into the machine. Close the front cover.

Cleaning the drum unit A

If you have print quality problems, the drum may have foreign material, such as glue from a label stuck on the drum surface. Follow the steps below to solve the problem.

a Prepare a few sheets of A4 or Letter size

paper.

Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.

b Make sure the machine is in Ready

mode.

c Open the back cover (face-up output

tray).

d Open the manual feed slot cover.

Note

e Press and at the same time. The

Drum Cleaning message will appear on the LCD.

f Using both hands, slide the manual feed

paper guides to the width of the paper that you are going to use.

g Using both hands, put one piece of A4 or

Letter size paper in the manual feed slot until the top edge of the paper touches the paper feed roller. When you feel the machine pull in the paper, let go. The machine will start the Drum Cleaning process.

• The machine makes a mechanical noise during the Drum Cleaning process because the machine rotates the drum in reverse. This noise is not due to a malfunction of the machine.

• DO NOT put more than one sheet of paper in the manual feed slot at any one time, as it may cause a jam.

• If the paper in the manual feed slot is not A4 or Letter size, the machine will stop the Drum Cleaning process and eject the paper.

• Make sure that the paper is straight and in the correct position in the manual feed slot. If it is not, it may not be fed correctly, resulting in a paper jam.

• DO NOT close the back cover (face-up output tray) during the Drum Cleaning process. The machine will stop the Drum Cleaning process and it may cause a paper jam.

h When the machine has finished

cleaning, the machine returns to Ready mode.

Routine maintenance

WARNING

Important

i Repeat steps e to h two more times

using a new blank sheet of paper each time. Upon completion please discard the used paper.

j Close the back cover (face-up output

tray) and the manual feed slot cover.

If the problem has not been solved, follow the steps below:

a Open the front cover, and then leave the

machine turned on for 10 minutes for the internal fan to cool the internal parts of the machine that are extremely hot.

b After the machine has cooled down, turn

off the machine’s power switch.

c Slowly take out the drum unit and toner

cartridge assembly.

HOT SURFACE

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.

• We recommend that you put the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.

• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.

• To prevent damage to the machine

Important

caused by static electricity, DO NOT touch the electrodes shown in the illustration.

d Push down the green lock lever and take

the toner cartridge out of the drum unit.

To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.

e Put the print sample in front of the drum

unit, and find the exact position of the poor print.

Routine maintenance

Important

f Turn the drum unit gear by hand while

looking at the surface of the drum roller (1).

h Put the toner cartridge back into the

drum unit until it locks into place. If you put the cartridge in correctly, the green lock lever will lift automatically.

g When you have found the mark on the

drum that matches the print sample, wipe the surface of the drum roller with a dry cotton swab until the dust or glue on the surface comes off.

DO NOT clean the surface of the photosensitive drum with a sharp object.

i Put the drum unit and toner cartridge

assembly back in the machine.

j Close the front cover.

Cleaning the paper pick-up rollers A

If you have paper feed problems, clean the pick-up rollers as follows:

c Tightly wring out a lint-free cloth soaked

in lukewarm water, and then wipe the separator pad (1) on the paper tray to remove dust.

a Turn off the machine. Unplug the power

cord from the electrical socket.

b Pull the paper tray completely out of the

machine.

Routine maintenance

d Wipe the two pick-up rollers (1) inside of

the machine to remove dust.

Checking the machine A

Checking the Page Counters A

You can see the machine’s Page Counters for copies, printed pages, reports, lists and faxes or a summary total.

a Press , 5, 2. b Press a or b to see Total, Fax/List,

Copy or Print.

c Press .

Checking the remaining life of parts A

You can see the machine’s parts life on the LCD.

a Press , 5, 3. b Press .

e Put the paper tray back in the machine. f Plug the machine’s power cord back into

the electrical socket. Turn on the machine.

If you think there is a problem with your machine, check each of the items below first and follow the troubleshooting tips.

Troubleshooting B

Identifying your problem B

First, check the following:

 The machine’s power cord is connected correctly and the machine’s power switch is turned on.

If the machine does not turn on after connecting the power cord, see Other difficulties uu page 79.

 All of the protective parts have been removed.  Paper is inserted correctly in the paper tray.  LCD Messages

(See Error and maintenance messages uu page 61.)

If you did not solve your problem with the above checks, identify your problem and then go to the page suggested below.

Paper handling and Printing problems:

 Paper handling difficulties uu page 78  Printing received faxes uu page 75

Telephone and Fax problems:

 Telephone line or connections uu page 75  Handling incoming calls uu page 77  Receiving Faxes uu page 76  Sending faxes uu page 77

Copying problems:

 Copying difficulties uu page 78

Troubleshooting

Error and maintenance messages B

As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown below.

Error Message Cause Action

BT Call Sign On

(U.K. only)

Cartridge Error The toner cartridge is not installed

Comm.Error Poor telephone line quality

Connection Fail You tried to poll a fax machine

Cooling Down

Wait for a while

Cover is Open The front cover is not completely

Cover is Open The Control panel cover is not

Cover is Open The Control panel cover was

Cover is Open The fuser cover is not completely

Disconnected The other person or other

BT Call Sign is set to On. You

cannot change the Receive Mode from Manual to another mode.

correctly.

caused a communication error.

that is not in Polled Waiting mode. The temperature of the drum unit

or toner cartridge is too hot. The machine will pause its current print job and go into cooling down mode. During the cooling down mode, you will hear the cooling fan running while the LCD shows

Cooling Down, and Wait for a while.

closed.

completely closed.

open when you loaded a document.

closed or paper was jammed in the back of the machine when the power was turned on.

person’s fax machine stopped the call.

Set BT Call Sign to Off. See Advanced User’s Guide: BT Call Sign (U.K. only).

Pull out the drum unit and remove the toner cartridge, then re-install the toner cartridge in the drum unit.

Try sending the fax again or connect the machine to another telephone line. If the problem continues, call the telephone company and ask them to check your telephone line.

Check the other fax machine’s polling setup.

Make sure that you can hear the fan in the machine spinning and that the exhaust outlet is not blocked by something.

If the fan is spinning, remove any obstacles that surround the exhaust outlet, and then leave the machine turned on but do not use it for several minutes.

Turn the power switch off, wait a few seconds, and then turn it on again. Leave the machine for 15 minutes with the power on.

Close the front cover of the machine.

Close the Control panel cover of the machine.

Close the Control panel cover of the machine, then press .

 Close the fuser cover of the machine.

 Make sure paper is not jammed inside

the back of the machine, and then close the fuser cover and press .

Try to send or receive again.

Error Message Cause Action

Document Jam The document was not inserted

or fed correctly, or the document scanned from the ADF was too long.

Drum Error The corona wire on the drum unit

needs to be cleaned.

Drum Stop It is time to replace the drum unit. Replace the drum unit. (See Replacing the

DR Mode in Use The machine is set to Distinctive

Ring mode. You can not change the Receive Mode from Manual to another mode.

EL Error The machine has a mechanical

problem.

Fuser Error The temperature of the fuser unit

does not rise to a specified temperature within the specified time.

The fuser unit is too hot.

Init Unable XX The machine has a mechanical

problem.

Jam Inside The paper is jammed inside the

machine.

Jam Rear The paper is jammed in the back

of the machine.

Jam Tray The paper is jammed in the paper

tray of the machine.

No Paper The machine is out of paper or

paper is not correctly loaded in the paper tray.

See Document was not inserted or fed

properly, or was too long uu page 66 or Using the automatic document feeder (ADF)

uu page 18. Clean the corona wire on the drum unit.

(See Cleaning the corona wire uu page 52.)

drum unit uu page 45.) Set Distinctive Ring to Off.

See Distinctive Ringing (For Singapore and Hong Kong) uu page 27

Open the front cover and close it again.

Turn the power switch off, wait a few seconds, and then turn it on again. Leave the machine for 15 minutes with the power on.

 Turn the power switch off, wait a few

seconds, and then turn it on again. Leave the machine for 15 minutes with the power on.

 If the problem continues, call your

service representative or local dealer.

(See Paper is jammed inside the machine uu page 70.)

(See Paper is jammed at the back of the machine uu page 67.)

(See Paper is jammed in the standard paper tray uu page 66.)

Do one of the following:

 Refill the paper in the paper tray and

press .

No Response/Busy The number you dialled does not

answer or is busy.

 Remove the paper and load it again.

Then press .

 If the problem is not resolved, the paper

pick-up roller may need to be cleaned. Cl

ean the paper pick-up roller. (See Cleaning the paper pick-up rollers uu page 58.)

Verify the number and try again.

Troubleshooting

Error Message Cause Action

No Toner The toner cartridge is not installed

correctly.

Out of Memory The machine’s memory is full. Fax sending or copy operation in

Print Unable XX The machine has a mechanical

problem.

Replace Drum It is time to replace the drum unit. Replace the drum unit.

Replace Toner The toner cartridge is at the end

of its life. The machine will stop printing until you replace the toner cartridge.

While memory is available, faxes will be stored in the memory.

Scan Unable XX The machine has a mechanical

problem.

Pull out the drum unit. Take out the toner cartridge and then put it back into the drum unit.

process

Do one of the following:

 Press to send or copy the scanned

pages.

 Press and wait until the other

operations in progress finish, and then try again.

 Clear the faxes from the memory.

Print the faxes that are stored in the memory to restore the memory to 100%. Then turn off Fax Storage to avoid storing more faxes in the memory. (See Advanced User’s Guide: Printing a fax from the memory and Fax Storage.)

Do one of the following:

 Turn the power switch off, wait a few

seconds, and then turn it on again. Leave the machine for 15 minutes with the power on.

 If the problem continues, call your

service representative or local dealer.

(See Replacing the drum unit uu page 45.) If you have set the Toner setting to Stop,

replace the toner cartridge with a new and unused our branded toner cartridge. This will reset the Replace Toner mode. (See Replacing the toner cartridge uu page 40.)

If you have set the Toner setting to Continue, the machine will continue to print data until the LCD shows Toner Ended. For how to operate the machine in Continue mode, see Advanced User’s Guide: Toner Settings.

 Turn the power switch off, wait a few

seconds, and then turn it on again. Leave the machine for 15 minutes with the power on.

 If the problem continues, call your

service representative or local dealer.

Error Message Cause Action

Size mismatch The paper in the tray is not a

correct size.

Load an appropriate size of paper in the tray, and re-set the “Paper Size” ( , 1, 2,

2). (See Paper Size uu page 13.)

Toner Ended It is time to replace the toner

cartridge.

While memory is available, faxes

Replace the toner cartridge with a new one. (See Replacing the toner cartridge uu page 40.)

will be stored in the memory.

Toner Low If the LCD shows Toner Low you

can still print; however, the machine is telling you that the toner cartridge is near the end of

Order a new toner cartridge now so a replacement toner cartridge will be available when the LCD shows Replace Toner or Toner Ended.

its life.

Troubleshooting

Note

Transferring your faxes or Fax Journal report B

If the LCD shows:

 Init Unable XX

 Print Unable XX

 Scan Unable XX

We recommend transferring your faxes to another fax machine. (See Transferring faxes to another fax machine uu page 65.)

You can also transfer the Fax Journal report to see if there are any faxes you need to transfer. (See Transferring Fax Journal report to another fax machine uu page 65.)

If there is an error message on the machine’s LCD, after the faxes have been transferred, disconnect the machine from the power source for several minutes, and then reconnect it.

Transferring Fax Journal report to another fax machine B

If you have not set up your Station ID, you cannot enter fax transfer mode. (See Quick Setup Guide: Enter personal information (Station ID).)

a Press , 9, 0, 2. b Enter the fax number to which the Fax

Journal report will be forwarded.

c Press .

Transferring faxes to another fax machine B

If you have not set up your Station ID, you cannot enter fax transfer mode. (See Quick Setup Guide: Enter personal information (Station ID).)

a Press , 9, 0, 1. b Do one of the following:

 If the LCD shows No Data, there are

no faxes left in the machine’s memory. Press .

 Enter the fax number to which faxes

will be forwarded. Press .

Document Jams B

Paper Jams B

Document was not inserted or fed properly, or was too long B

a Open the control panel cover.

b Carefully pull the jammed document

toward the front of the machine.

Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent multiple sheets of paper from feeding through the machine at the same time and prevents paper jams.

Paper is jammed in the standard paper tray B

If the LCD shows Jam Tray, follow these steps:

a Pull the paper tray completely out of the

machine.

c Close the control panel cover. d Press .

Troubleshooting

Note

b Use both hands to slowly pull out the

jammed paper.

Pulling out the jammed paper downwards allows you to remove the paper more easily.

c Make sure the paper is below the

maximum paper mark (b b) (1) of the paper tray. While pressing the paperguide release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots. (See Loading paper in the standard paper tray uu page 6.)

d Put the paper tray firmly back in the

machine.

Paper is jammed at the back of the machine B

If the LCD shows Jam Rear, a paper jam occurred behind the back cover. Follow these steps:

a Open the front cover, and then leave the

machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.

b After the machine has cooled down, turn

WARNING

off the machine’s power switch.

HOT SURFACE

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.

c Slowly take out the drum unit and toner

cartridge assembly. The jammed paper may be pulled out with the drum unit and toner cartridge assembly, or this may release the paper so you can pull it out from inside of the machine.

Important

• We recommend that you place the drum

unit and the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.

• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.

• To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.

Troubleshooting

e Pull down the blue labeled tabs at the

left and right hand sides to open the fuser cover (1).

d Open the back cover (face-up output

tray).

f Using both hands, gently pull the

jammed paper out of the fuser unit.

g Close the fuser cover and the back

cover (face-up output tray).

h Put the drum unit and toner cartridge

assembly back into the machine.

Paper is jammed inside the machine B

If the LCD shows Jam Inside, follow these steps:

a Open the front cover, and then leave the

machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.

b After the machine has cooled down, turn

off the machine’s power switch.

i Close the front cover. If the machine

does not start printing automatically, press .

WARNING

Important

HOT SURFACE

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.

Troubleshooting

c Slowly take out the drum unit and toner

cartridge assembly. The jammed paper may be pulled out with the drum unit and toner cartridge assembly, or this may release the paper so you can pull it out from inside of the machine.

• We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.

• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.

• To prevent damage to the machine from

Important

static electricity, DO NOT touch the electrodes shown in the illustration.

d Push down the green lock lever and take

the toner cartridge out of the drum unit. Clear the jammed paper if there is any inside the drum unit.

To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.

Troubleshooting

Note

e Put the toner cartridge back into the

drum unit until it clicks into place. If you put the cartridge in correctly, the green lock lever will lift automatically.

f If you could not pull the jammed paper

out of the inside of the machine, take the paper tray completely out of the machine.

g Pull the jammed paper out of the paper

tray opening.

Pulling the jammed paper downward allows you to remove the paper easier.

h Put the paper tray back in the machine.

i Put the drum unit and toner cartridge

assembly back in the machine.

j Close the front cover of the machine. If

the machine does not start printing automatically, press .

Troubleshooting

Important

If you are having difficulty with your machine B

• If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. You can solve most problems by yourself.

• If you think there is a problem with the way your faxes look, make a copy first. If the copy looks good, the problem may not be your machine. Check the chart below and follow the troubleshooting tips.

• Using third party supplies may affect the print quality, hardware performance, and machine reliability.

Printing received faxes

Difficulties Suggestions

 Condensed print

 Horizontal streaks

 Top and bottom sentences are

cut off

 Missing lines

Poor print quality See Improving the print quality uu page 81. Vertical black lines when receiving The corona wire for printing may be dirty. Clean the corona wire on the drum unit.

Received faxes appear as split or blank pages.

Usually this is caused by a poor telephone connection. If your copy looks good, you probably had a bad connection, with static or interference on the telephone line. Ask the other party to send the fax again.

(See Cleaning the corona wire uu page 52.) The sender’s scanner may be dirty. Ask the sender to make a copy to see if the

problem is with the sending machine. Try receiving from another fax machine. If the problem continues, call your dealer for service. If the received faxes are divided and printed on two pages or if you get an extra

blank page, your paper size setting may not be correct for the paper you are using. (See Paper Size uu page 13.)

Turn on Auto Reduction. (See Advanced User’s Guide: Printing a reduced incoming fax.)

Telephone line or connections

Difficulties Suggestions

Dialling does not work. Check for a dial tone.

The machine does not answer when called.

Change the Tone/Pulse setting. (See Quick Setup Guide.) Check all line cord connections. Check that the machine is plugged in and switched on. If an external phone is connected to the machine, send a manual fax by lifting the

handset of the external telephone and dialling the number using the external telephone.

Make sure the machine is in the correct receive mode for your setup. (See Receive Mode settings uu page 24.) Check for a dial tone. If possible, call your machine to hear it answer. If there is still no answer, check the telephone line cord connection. If you do not hear ringing when you call your machine, ask your telephone company to check the line.

Receiving Faxes

Difficulties Suggestions

Cannot receive a fax. Check all line cord connections. Make sure the telephone line cord is plugged into

the telephone wall socket and the LINE socket of the machine. If you subscribe to DSL or VoIP services, please contact your service provider for connection instructions.

Make sure the machine is in the correct Receive Mode. This is determined by the external devices and telephone subscriber services you have on the same line as your machine. (See Receive Mode settings uu page 24.)

If you have a dedicated fax line and want your machine to automatically answer all incoming faxes, you should select Fax Only mode.

If your machine shares a line with an external answering machine, you should select the External TAD mode. In External TAD mode, your machine will automatically receive incoming faxes and voice callers will be able to leave a message on your answering machine.

If your machine shares a line with other telephones and you want it to automatically answer all incoming faxes, you should select the Fax/Tel mode. In Fax/Tel mode, your machine will automatically receive faxes and produce a fast/double-ring to alert you to answer voice calls.

If you do not want your machine to automatically answer any incoming faxes, you should select the Manual mode. In Manual mode, you must answer every incoming call and activate the machine to receive faxes.

Another device or service at your location may be answering the call before your machine answers. To test this, lower the ring delay setting:

 If the answer mode is set to Fax Only or Fax/Tel, reduce the ring delay to

1 ring. (See Ring Delay uu page 24.)

 If the answer mode is set to External TAD, reduce the number of rings

programmed on your answering machine to 2.

 If the answer mode is set to Manual, DO NOT adjust the ring delay setting.

Have someone send you a test fax:

 If you received the test fax successfully, your machine is operating correctly.

Remember to reset your ring delay or answering machine setting back to your original setting. If receiving problems recur after resetting the ring delay, then a person, device, or subscriber service is answering the fax call before the machine has a chance to answer.

 If you were not able to receive the fax, then another device or subscriber

service may be interfering with your fax reception or there may be a problem with your fax line.

Receiving Faxes (continued)

Difficulties Suggestions

Cannot receive a fax.

(continued)

If you are using a telephone answering machine (External TAD mode) on the same line as your machine, make su re your answering machine is set up correctly. (See Connecting an external TAD uu page 28.)

1 Connect the external TAD as shown in the illustration on page 28.

2 Set your answering machine to answer in one or two rings.

3 Record the outgoing message on your answering machine.

 Record five seconds of silence at the beginning of your outgoing

message.

 Limit your speaking to 20 seconds.

 End your outgoing message with your Remote Activation Code for people

sending manual faxes. For example: “After the beep, leave a message or press l51 and Start to send a fax.”

4 Set your answering machine to answer calls.

5 Set your machine’s Receive Mode to External TAD. (See Receive Mode

settings uu page 24.)

Make sure your machine’s Fax Detect feature is turned On. Fax Detect is a feature that allows you to receive a fax even if you have answered the call on an external or extension telephone. (See Fax Detect uu page 25.)

If you often get transmission errors due to possible interference on the telephone line, try changing the Compatibility setting to Basic(for VoIP). (See Telephone line interference/VoIP uu page 80.)

Troubleshooting

Sending faxes

Difficulties Suggestions

Poor sending quality. Try changing your resolution to Fine or S.Fine. Make a copy to check your

machine’s scanner operation. If the copy quality is not good, clean the scanner. (See Cleaning the scanner glass uu page 50.)

Transmission Verification Report says RESULT:ERROR.

Sent faxes are blank. Make sure you are loading the document correctly. (See Loading documents

Vertical black lines when sending. Black vertical lines on faxes you send are typically caused by dirt or correction fluid

There is probably temporary noise or static on the line. Try sending the fax again. If you often get transmission errors due to possible interference on the telephone

line, try changing the Compatibility setting to Basic(for VoIP). (See

Telephone line interference/VoIP uu page 80.)

uu page 18.)

on the glass strip. (See Cleaning the scanner glass uu page 50.)

Handling incoming calls

Difficulties Suggestions

The machine ‘hears’ a voice as a CNG tone.

Sending a fax call to the machine. If you answered on an external or extension telephone, press your Remote

If Fax Detect is set to On, your machine is more sensitive to sounds. It may mistakenly interpret certain voices or music on the line as a fax machine calling

and respond with fax receiving tones. Deactivate the machine by pressing . To avoid this problem you can try Turning Fax Detect Off. (See Fax Detect

uu page 25.)

Activation Code (default setting is l51). When your machine answers, hang up.

Handling incoming calls (continued)

Difficulties Suggestions

Custom features on a single line. If you have Call Waiting, Call Waiting/Caller ID, Caller ID, Voice Mail, an

answering machine, an alarm system or other custom feature on a single telephone line with your machine, it may create a problem sending or receiving faxes.

For Example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the fax. The ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features. If avoiding a slight interruption is crucial to your business, a separate line with no custom features is recommended.

Menu access difficulties

Difficulties Suggestions

The ma chine beeps when you try to access the Setup Receive and Setup Send menus.

If FAX is not illuminated, press it to turn on FAX mode. The Setup

Receive settings ( , 2, 1) and Setup Send settings ( , 2, 2) are available only when the machine is in FAX mode.

Copying difficulties

Difficulties Suggestions

Cannot make a copy.

Vertical black line appears in copies.

Copies are blank. Make sure you are loading the document correctly. (See Using the automatic

Make sure that COPY is illuminated. (See How to copy uu page 38.)

Black vertical lines on copies are typically caused by dirt or correction fluid on the glass strip, or the corona wire is dirty. (See Cleaning the scanner glass

uu page 50 and Cleaning the corona wire uu page 52.)

document feeder (ADF) uu page 18.)

Paper handling difficulties

Difficulties Suggestions

The machine does not feed paper.

The LCD shows No Paper or a Paper Jam message.

Documents do not feed or document are skewed.

What paper can I use? You can use thin paper, plain paper, bond paper, recycled paper, envelopes and

There is a paper jam. Clear the jammed paper. (See Paper Jams uu page 66.)

 If there is no paper, load a new stack of paper into the paper tray.  If there is paper in the paper tray, make sure it is straight. If the paper is curled,

you should straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put it back into the paper tray.

 Reduce the amount of paper in the paper tray, and then try again.  Clean the paper pick-up roller. See Routine maintenance uu page 39.  If the LCD shows the Paper Jam message and you still have a problem, see

Error and maintenance messages uu page 61.

Clean the document feed rollers. See Cleaning the document feed uu page 51.

labels that are made for laser machines. (For details, see Acceptable paper and other print media uu page 13.)

You can load envelopes from the manual feed slot.

Troubleshooting

Print quality difficulties

Difficulties Suggestions

Printed pages are curled.  Low quality thin or thick paper or not printing on the recommended side of the

paper could cause this problem. Try turning over the stack of paper in the paper tray.

 Make sure that you choose the Paper Type that suits the print media type you

are using. (See Acceptable paper and other print media uu page 13.)

 Too little or too much humidity or extreme temperatures can cause the paper

to curl. (See General uu page 103.)

Printed pages are smeared. The Paper Type setting may be incorrect for the type of print media you are using,

or the print media may be too thick or have a rough surface. (See Acceptable paper and other print media uu page 13.)

Printouts are too light.  If this problem occurs when making copies or printing received faxes, set

Toner Save to Off in the machine’s menu settings. (See Advanced User’s Guide: Toner Save.)

 Adjust the Print Density by pressing , 2, 1, 6 and then press

the print darker. (See Advanced User’s Guide: Setting the Print Density.)

c to make

Other difficulties

Difficulties Suggestions

The machine will not turn on. Adverse conditions on the power connection (such as lightning or a power surge)

may have triggered the machine’s internal safety mechanisms. Turn the machine off and unplug the power cord. Wait for ten minutes, then plug in the power cord and turn the machine on.

If the problem is not solved, turn off the machine. Plug the power cord into a different known working outlet and turn on the machine.

Setting Dial Tone detection B

Note

When you send a fax automatically, by default your machine will wait for a fixed amount of time before it starts to dial the number. By changing the Dial Tone setting to Detection you can make your machine dial as soon as it detects a dial tone. This setting can save a small amount of time when sending a fax to many different numbers. If you change the setting and start having problems with dialling you should change back to the default No Detection setting.

Telephone line interference/VoIP B

If you are having difficulty sending or receiving a fax due to possible interference on the telephone line, we recommend that you adjust the equalization for compatibility to reduce the modem speed for fax operations.

a Press , 2, 0, 1. b Press a or b to choose Basic(for

VoIP), Normal or High.

a Press , 0, 5. b Press a or b to choose Detection or

No Detection. Press OK.

c Press .

 Basic(for VoIP) cuts the modem

speed to 9600 bps. When you change the Compatibility to Basic(for VoIP), the ECM feature is only available for fax sending.

For a standard telephone line: If you regularly experience interference on your standard telephone line try this setting.

If you are using VoIP: VoIP service providers offer fax support using various standards. If you regularly experience fax transmission errors try this setting.

 Normal sets the modem speed at

14400 bps.

 High sets the modem speed at

33600 bps.

Press OK.

c Press .

VoIP (Voice over IP) is a type of phone system that uses an Internet connection, rather than a traditional phone line.

Troubleshooting

Note

ABCDEFGH abcdefghijk

ABCD abcde 01234

d 3

Improving the print quality B

If the printout has a quality problem, make a copy. If the copy looks good, the problem is probably not the machine. Check the interface cable connections and the following steps first. And then, if you still have a print quality problem, check the chart below and follow the recommendations.

We do not recommend the use of cartridges other than genuine our branded cartridges or the refilling of used cartridges with toner from other sources.

a To get the best print quality, we suggest using the recommended paper. Check that you use

paper that meets our specifications. (See Acceptable paper and other print media uu page 13.)

b Check that the drum unit and toner cartridge are installed correctly.

Examples of poor print quality Recommendation

c 2

Faint

 Take out the drum unit and toner cartridge assembly. Hold the

assembly level with both hands and gently shake it from side to side several times to spread the toner evenly inside the cartridge.

 Check if the Replace Toner Setting is set to Continue

(Continue mode) by pressing , 1, 7. (See Advanced User’s Guide: Toner settings.)

 Check the machine

high temperatures, and so on, may cause this print fault. (See Product Safety Guide: Choose a safe location for your product.)

 If the whole page is too light, Toner Save mode may be on. Turn

off Toner Save in the machine’s menu settings.

 Clean the corona wire of the drum unit. (See Cleaning the corona

wire uu page 52.)

 Put in a new toner cartridge. (See Replacing the toner cartridge

uu page 40.)

 Put in a new drum unit. (See Replacing the drum unit

uu page 45.)

’s environment. Conditions such as humidity,

 Adjust the Print Density by pressing , 2, 1, 6 and then press c

to make the print darker. (See Advanced User’s Guide: Setting the Print Density.)

Examples of poor print quality Recommendation

ABCDEFGH abcdefghijk

ABCD abcde 01234

ABCDEFGH abcdefghijk

ABCD abcde 01234

Gray background

Ghost

Toner specks

 Make sure that you use paper that meets our specifications. (See

Acceptable paper and other print media uu page 13.)

 Check the machine

temperatures and high humidity can increase the amount of background shading. (See Product Safety Guide: Choose a safe location for your product.)

 Clean the drum surface. (See Cleaning the drum unit

uu page 53.)

 Put in a new toner cartridge. (See Replacing the toner cartridge

uu page 40.)

 Put in a new drum unit. (See Replacing the drum unit

uu page 45.)

 Make sure that you use paper that meets our specifications.

Rough-surfaced paper or thick print media may cause this problem. (See Acceptable paper and other print media uu page 13.)

 Make sure that you choose the appropriate media type in the

machine’s Paper Type menu setting. (See Acceptable paper and other print media uu page 13.)

 Put in a new toner cartridge. (See Replacing the toner cartridge

uu page 40.)

 Clean the drum surface. (See Cleaning the drum unit

uu page 53.)

 Put in a new drum unit. (See Replacing the drum unit

uu page 45.)

 The fuser unit may be contaminated. Call your service

representative or local dealer.

 Make sure that you use paper that meets our specifications.

Rough-surfaced paper may cause the problem. (See Acceptable paper and other print media uu page 13.)

 Clean the corona wire and the drum unit. (See Cleaning the

corona wire uu page 52 and Replacing the drum unit

uu page 45.)

 The drum unit may be damaged. Put in a new drum unit. (See

Replacing the drum unit uu page 45.)

 The fuser unit may be contaminated. Call your service

representative or local dealer.

’s environment. Conditions such as high

Examples of poor print quality Recommendation

ABCDEFGH abcdefghijk

ABCD abcde 01234

ABCDEFGH abcdefghijk

ABCD abcde 01234

Hollow print

 Make sure that you use paper that meets our specifications.

Rough-surfaced paper may cause the problem. (See Acceptable paper and other print media uu page 13.)

 Choose Thick in the machine’s Paper Type menu setting or use

thinner paper than you are currently using. (See Paper Type uu page 13.)

 Check the machine

humidity can cause hollow print. (See Product Safety Guide: Choose a safe location for your product.)

 The drum unit may be damaged. Put in a new drum unit. (See

Replacing the drum unit uu page 45.)

 Clean the corona wire inside the drum unit by sliding the blue tab.

Be sure to return the blue tab to the home position (a). (See Cleaning the corona wire uu page 52.)

 The drum unit may be damaged. Put in a new drum unit. (See

Replacing the drum unit uu page 45.)

 The fuser unit may be contaminated. Call your service

representative or local dealer.

Troubleshooting

’s environment. Conditions such as high

All black

White lines across the page

Lines across the page

 Make sure that you use paper that meets our specifications. A

rough surfaced paper or thick print media can cause problems.

 Make sure that you choose the appropriate media type in the

machine’s Paper Type menu setting. (See Acceptable paper and other print media uu page 13.)

 The problem may disappear by itself. Print multiple pages to clear

this problem, especially if the machine has not been used for a long time.

 The drum unit may be damaged. Put in a new drum unit. (See

Replacing the drum unit uu page 45.)

 Clean the corona wire of the drum unit. (See Cleaning the corona

wire uu page 52.)

 Clean the drum surface. (See Cleaning the drum unit

uu page 53.)

 The drum unit may be damaged. Put in a new drum unit. (See

Replacing the drum unit uu page 45.)

Examples of poor print quality Recommendation

94 mm

ABCDEFGH abcdefghijk

ABCD abcde 01234

 Check the machine’s environment. Conditions such as high

humidity and high temperatures may cause this print quality problem. (See Product Safety Guide: Choose a safe location for your product.)

 Clean the drum surface. (See Cleaning the drum unit

uu page 53.)

 If the problem is not solved after printing a few pages, put in a new

drum unit. (See Replacing the drum unit uu page 45.)

White lines, bands or ribbing

across the page

 Make ten copies of a blank, white sheet of paper. (See How to

copy uu page 38.) If the problem is not solved, the drum unit may

have glue from a label stuck on the surface of the drum roller. Clean the drum unit. (See Cleaning the drum unit uu page 53.)

 The drum unit may be damaged. Put in a new drum unit. (See

Replacing the drum unit uu page 45.)

White Spots on black text and

graphics at 94 mm intervals

Black Spots at 94 mm intervals

Black toner marks across the

page

 If you use label sheets for laser printers, the glue from the sheets

may sometimes stick to the surface of the drum roller. Clean the drum unit. (See Cleaning the drum unit uu page 53.)

 Make sure that you use paper that meets our specifications. (See

Acceptable paper and other print media uu page 13.)

 Do not use paper that has clips or staples because they will

scratch the surface of the drum.

 If the unpacked drum unit is in direct sunlight or room light, the unit

may be damaged.

 The toner cartridge may be damaged. Put in a new toner

cartridge. (See Replacing the toner cartridge uu page 40.)

 The drum unit may be damaged. Put in a new drum unit. (See

Replacing the drum unit uu page 45.)

Examples of poor print quality Recommendation

ABCDEFGH abcdefghijk

ABCD abcde 01234

ABCDEFGH abcdefghijk

ABCD abcde 01234

ABCDEFGH abcdefghijk

ABCD abcde 01234

Black lines down the page

Printed pages have toner stains

down the page.

White lines down the page

The print is skewed on the page.

 Clean the corona wire inside the drum unit by sliding the blue tab.

(See Cleaning the corona wire uu page 52.)

 Make sure the blue tab of the corona wire is at the home

position (a).

 The drum unit may be damaged. Put in a new drum unit. (See

Replacing the drum unit uu page 45.)

 The toner cartridge may be damaged. Put in a new toner

cartridge. (See Replacing the toner cartridge uu page 40.)

 The fuser unit may be contaminated. Call your service

representative or local dealer.

 Check if the Replace Toner Setting is set to Continue

(Continue mode), by pressing , 1, 7. (See Advanced User’s Guide: Toner Settings.)

 Make sure that foreign material such as a torn piece of paper,

sticky notes or dust are not inside the machine or around the drum unit and toner cartridge.

 The toner cartridge may be damaged. Put in a new toner

cartridge. (See Replacing the toner cartridge uu page 40.)

 The drum unit may be damaged. Put in a new drum unit. (See

Replacing the drum unit uu page 45.)

 Make sure that the paper or other print media is loaded correctly

in the paper tray and that the guides are not too tight or too loose against the paper stack.

 Set the paper guides correctly. (See Loading paper uu page 6.)

 If you are using the manual feed slot, see Loading paper in the

manual feed slot uu page 8.

 The paper tray may be too full. (See Loading paper uu page 6.)

 Check the paper type and quality. (See Acceptable paper and

other print media uu page 13.)

 Check for loose objects such as torn paper inside the machine.  Verify that the two green envelope levers inside the back cover

are set to the same position.

 Verify that the two grey Anti-Curl Levers inside the back cover are

set to the same position.

Troubleshooting

Examples of poor print quality Recommendation

B DEFGH

abc efghijk

ACD

bcde 134

Curled or wavy

Wrinkles or creases

 Check the paper type and quality. High temperatures and high

humidity will cause paper to curl. (See Acceptable paper and other print media uu page 13.)

 If you do not use the machine often, the paper may have been in

the paper tray too long. Turn over the stack of paper in the paper tray. Also, fan the paper stack and then rotate the paper 180° in the paper tray.

 Open the back cover (face-up output tray) for the machine to eject

printed pages onto the face-up output tray.

 Make sure that the paper is loaded correctly. (See Loading paper

uu page 6.)

 Check the paper type and quality. (See Acceptable paper and

other print media uu page 13.)

 Turn over the stack of paper in the tray or try rotating the paper

180° in the input tray.

Note

Examples of poor print quality Recommendation

 Make sure that the two green envelope levers inside the back

cover are pulled down when you are printing on envelopes.

Envelope creases

Troubleshooting

When you have finished printing, open the back cover and reset the two green levers back to their original position.

Examples of poor print quality Recommendation

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 Open the back cover and make sure that the two green envelope

levers on the left and right hand sides are in the up position.

Poor fixing

Examples of poor print quality Recommendation

 Turn the paper over in the paper tray, and print again. (Excluding

letterhead paper) If the problems remains, switch the Anti-Curl Levers as follows:

a Open the back cover. b Lift the levers (1) and slide the two grey levers (2) in the

direction of the arrow.

Curled

Troubleshooting

Machine Information B

Note

Reset functions B

Checking the Serial Number B

You can see the machine’s Serial Number on the LCD.

a Press , 5, 1. b The machine will display the machine’s

Serial Number on the LCD.

c Press .

The following reset functions are available: 1 Address & Fax

Address & Fax resets the following settings:

 Address Book

(One Touch Dial/Speed Dial/Setup Groups)

 Programmed fax jobs in the memory

(Polled TX, Delayed Fax)

 Station ID

(name and numbers)

 Coverpage Note

(comments)

 Remote Fax Options

(Remote Access Code, Fax Storage and Fax Forwarding)

 Report settings

(Transmission Verification Report/ Tel Index List/Fax Journal)

 Setting Lock password

2 All Settings

You can reset all the machine’s settings back to the factory default.

We strongly recommend you perform this operation when you dispose of the machine.

Unplug the interface cable before you choose All Settings.

How to reset the machine B

a Press , 0. b Press a or b to display Reset.

Press OK.

c Press a or b to choose the type of reset

function - Address & Fax or All Settings.

Press OK.

d Do one of the following:

 To reset the settings, press 1 and go

to step e.

 To exit without making changes,

press 2 and go to step f.

e You will be asked to confirm you want to

reboot the machine. Do one of the following:

 To reboot the machine press 1. The

machine will begin the reset.

Troubleshooting

 To exit without rebooting the

machine, press 2. Go to step f.

f Press .

Menu and features C

On-screen programming

Your machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys.

We have created step by step on-screen instructions to help you program your machine. Simply follow the steps as they guide you through the menu selections and programming options.

Menu table C

You can program your machine by using the Menu table uu page 93. These pages list the

menu selections and options. Press followed by the menu numbers to program your machine. For example, to set Beeper volume to Low:

a Press , 1, 3, 2. b Press a or b to choose Low. c Press OK. d Press .

How to access the menu mode C

a Press . b Choose an option.

 Press 1 for General Setup menu.  Press 2 for Fax menu.  Press 3 for Copy menu.  Press 4 for Print Reports menu.  Press 5 for Machine Info. menu.

 Press 9 for Service menu.  Press 0 for Initial Setup menu.

This will appear only when the LCD shows an error message.

You can also scroll through each menu level by pressing a or b for the direction you want.

c Press OK when the option you want

appears on the LCD. The LCD will then show the next menu level.

d Press a or b to scroll to your next menu

selection.

e Press OK.

When you have finished setting an option, the LCD will show Accepted.

f Press to exit Menu mode.

Ricoh 1195L User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

User’s Guides and where do I find them?

Table of Contents

General information 1

Using the documentation

Symbols and conventions used in the documentation 1

To view Documentation 1

Control panel overview 1

Volume settings 1

Ring volume 1

Speaker volume 1

Beeper volume 1

Loading paper 2

Loading paper and print media

Loading paper in the standard paper tray 2

Printing on plain paper, thin paper or recycled paper from the standard paper tray 2

Loading paper in the manual feed slot 2

Printing on plain paper, thin paper or recycled paper from the manual feed slot 2

Printing on thick paper, bond paper, labels and envelopes

Unscannable and unprintable areas 2

Paper settings 2

Paper Type 2

Paper Size 2

Acceptable paper and other print media 2

Recommended paper and print media 2

Type and size of paper 2

Paper capacity of the paper trays 2

Recommended paper specifications 2

Handling and using special paper 2

Types of paper to avoid 2

Envelopes 2

Types of envelopes to avoid 2

Labels 2

Types of labels to avoid 2

Loading documents 3

How to load documents

How to load documents 3

Using the automatic document feeder (ADF) 3

Document Sizes Supported 3

Sending a fax 4

How to send a fax 4

Cancelling a fax in progress 4

Receiving a fax 5

Receive modes 5

Choosing the receive mode 5

Using receive modes 5

Fax Only mode will automatically answer every call as a fax.

Fax/Tel mode helps you automatically manage incoming calls, by recognising whether they are fax or voice calls and dealing with them in one of the following ways:

External TAD mode lets an external answering device manage your incoming calls. Incoming calls will be dealt with in the following ways:

Manual mode turns off all automatic answering functions unless you are using the

Receive Mode settings 5

Ring Delay 5

F/T Ring Time (Fax/Tel mode only) 5

Fax Detect 5

Telephone and external devices 6

Telephone line services 6

Setting the telephone line type 6

PBX and TRANSFER 6

Telephone Service for Some Countries 6

Distinctive Ringing (For Singapore and Hong Kong) 6

Set the Distinctive Ring to On 6

Turning off Distinctive Ring 6

Connecting an external TAD 6

Connections 6

Recording an outgoing message (OGM) 6

Multi-line connections (PBX) 6

External and extension telephones 6

Connecting an external or extension telephone 6

Operation from external or extension telephones 6

If you answer a call and no one is on the line: 6

For Fax/Tel mode only 6

Using extension telephones (U.K. only) 6

Using a cordless external handset 6

Using Remote Codes 6

Remote Activation Code 6

Remote Deactivation Code 6

Changing the Remote Codes 6