This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference
to radio communications. Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required to corect the interference at his
own expense.
For compliance with the Federal Noise Interference Standard, this equipment requires a
shielded cable.
This statement will be applied only for the printers marketed in U.S.A.
Statement of
The Canadian Department of Communications
Radio Interference Regulations
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital
apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectiques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le brouillage
radioélectrique édicté par le ministère des Communications du Canada.
The above statement applies only to printers marketed in Canada.
CE
Manufacturer’s Declaration of Conformity
EC Council Directive 89/336/EEC of 3 May 1989
This product, has been designed and manufactured in accordance with the International Standards EN 50081-1/01.92 and
EN 50082-1/01.92, following the provisions of the Electro Magnetic Compatibility Directive of the European Communities as of May 1989.
EC Council Directive 73/23/EEC and 93/68/EEC of 22 July 1993
This product, has been designed and manufactured in accordance with the International Standards EN 60950, following
the provisions of the Low Voltage Directive of the European Communities as of July 1993.
The above statement applies only to printers marketed in EU.
•All rights reserved. Reproduction of any part of this manual in any form whatsoever, without STAR’s express permission, is strictly forbidden.
•The contents of this manual are subject to change without notice.
•All efforts have been made to ensure the accuracy of the contents of this manual at the time of printing. However,
should any errors be found, STAR would greatly appreciate being informed of them.
•The above notwithstanding, STAR can assume no responsibility for any errors in this manual.
Appendix E: Peripheral Unit Driver Circuit............................................. 134
ENGLISH
Please access the following URL
http://www.star-micronics.co.jp/service/sp_sup_e.htm
for the latest revision of the manual.
ENGLISH
1
Chapter 1: Printer Setup
This chapter contains important information on setting up your printer. Be sure
to read this chapter carefully before using the printer for the first time. In this
chapter you will learn about:
Choosing a place for the printer
❏
Unpacking and setting up the printer
❏
Installing the ribbon cassette
❏
Connecting to a host computer
❏
Inserting paper
❏
Choosing a place for the printer
Before actually unpacking the printer, you should take a few minutes to think
about where you plan to use it. Remember the following points when doing this.
✓
Choose a firm, level surface where the printer will not be exposed to
vibration.
The power outlet you plan to connect to for power should be nearby and
✓
unobstructed.
Make sure that the printer is close enough to your host computer for you to
✓
connect the two.
✓
Make sure that the printer is not exposed to direct sunlight.
✓
Make sure that the printer is well away from heaters and other sources of
extreme heat.
Make sure that the surrounding area is clean, dry, and free of dust.
✓
Make sure that the printer is connected to a reliable power outlet. It should
✓
not be on the same electric circuit as copiers, refrigerators, or other
appliances that cause power spikes.
✓
Use a power outlet that matches the power rating noted on the label affixed
to the bottom of your printer.
Make sure that the room where you are using the printer is not too humid.
✓
Unpacking the printer
Check to make sure that the carton contains each of the items shown in the
following illustration.
Printer
Ferrite core
Ribbon cassette
User’s Manual
Fastener
2
ENGLISH
If anything is missing, contact the dealer where you bought the printer and ask
them to supply the missing part. Note that it is a good idea to keep the original
box and all the packing materials just in case you need to pack the printer up
again and send it somewhere at a later date.
Removing the protective materials
Four protective materials are inserted into the printer to protect components
during shipping. Before using the printer, be sure to remove all protective
materials as shown in the illustration.
tape
tape
3
ENGLISH
General guide
The following illustrations describe the major components, buttons, and
connectors of your printer.
Printer cover
Protects internal components.
Control panel
Three indicators show
the printer status, and
two switches provide
control over printer
functions.
Power switch
Turns printer
power on and off.
Peripheral unit connector cover
Covers a modular jack for
connection of a cash drawer or
other peripheral.
Do not connect a telephone line
to this connector.
Interface connector
For connection
to a host computer.
Document table
Supports the paper fed
into the printer.
AC adapter cable connector
For connection of the AC adapter.
Never unplug the AC adapter
while the printer is on.
Removing the printer cover
Push straight up on the ridged locations on the sides of the printer cover to
❏
remove it from the printer.
❏
T o replace the cov er , slide it back do wn into position. Gently press do wn on
the cover until you hear it click securely into place.
4
ENGLISH
Installing the ribbon cassette
Make sure that the printer’s paper release is activated (the paper is not held
❏
in place by the paper feed roller). If it cannot be determined whether or not
the paper release is activated, turn on the printer and check if the
RELEASE indicator on the control panel is lit. If the indicator is not lit,
press the RELEASE button until the indicator lights up.
❏
Make sure that the printer is turned off and unplugged from its power
outlet.
❏
Remove the printer cover.
5
ENGLISH
Remove the ribbon cassette from its packaging, and turn its knob in the
❏
direction indicated by the arrow to take up any slack in the ribbon.
❏
Holding the ribbon cassette so that the ribbon is facing down, install the
cassette into the slip printer as shown in the illustration.
❏
Press gently but firmly on the cassette until it snaps securely into place.
❏
Rotate the knob on the cassette again to take up any slack.
❏
Replace the printer cover.
Removing the ribbon cassette
Use the following procedure to remove the ribbon cassette from the slip printer
when you want to replace it with a new one.
❏
Make sure that the printer is turned off and unplugged from its power
outlet.
Remove the printer cover.
❏
Grasping the ribbon cassette as shown, gently pull it away from the printing
❏
mechanism.
6
ENGLISH
Use the procedure under “Installing the ribbon cassette” on page 4 to install
❏
a new cassette.
Connecting to a power outlet and turning power on and off
Plug the AC adapter that comes with the printer into the printer’s AC
❏
adapter cable connector.
Connect a three-prong grounded power cord to the power cord connector of
❏
the AC adapter.
Note:
The printer does not come with a power cord, so you must pr o vide one yourself .
7
ENGLISH
Plug the other end of the power cord to a standard household wall outlet.
❏
❏
Use the power switch on the left side of the printer to turn power on and of f.
Important!
W e recommend that you unplug the printer from the power outlet whene ver you
do not plan to use it for long periods. Because of this, you should locate the
printer so that the power outlet it is plugged into is nearby and easy to access.
At this point you may want to perform a test of the printer to make sure it is
working properly. See page 15 for details on how to test the printer.
Connecting to your host computer
The computer sends data to the printer through a cable to the printer’s interface
(Serial Interface Connector Type: D-sub 25-pin or Parallel Interface Connector
Type: 36-pin Centronics compatible). This printer does not come with a cable,
so it is up to you to obtain one that suits your needs.
Important!
• The following instructions apply to the cable that is used with an IBMcompatible personal computer. Note that they do not apply to all types of
computers and cables. If you are unsure about what type of cable you should
use to connect with your computer, consult your dealer.
• Make sure that the printer is turned off and unplugged from the AC outlet and
that the computer is turned off before connecting them.
Affix the larger ferrite core onto the cable as shown in the illustration
❏
below.
8
ENGLISH
Serial Interface
Ferrite core (28 mm diameter)
Cable
9
ENGLISH
Pass the fastener through the ferrite core.
5 cm
maximum
Fastener
Loop the fastener around the cable and lock it. Use scissors to cut off any
excess.
Pull and cut
For a serial cable:
❏
Plug one end of the serial cable into the serial port of your computer, and
the other end of the cable into the socket on the back of the printer. Secure
both connectors in place with the screws that are provided.
For a parallel cable:
❏
Attach a ferrite core in the same way that one is attached to a serial cable.
❏
Plug one end of the parallel cable into the parallel port of your computer.
The parallel port should be labeled “Printer”, “Parallel”, “PRN”, “LPT1” or
something similar.
❏
Plug the other end of the parallel cable into the socket on the side of the
printer and secure it in place with the clips.
Connecting to a peripheral unit
You can connect a peripheral unit to the printer using a modular plug. The
following describes how to install the ferrite core and make the actual
connection. See “Modular plug” on page 134 for details about the type of
modular plug that is required. Note that this printer does not come with a
modular plug or wire, so it is up to you to obtain one that suits your needs.
Important!
Make sure that the printer is turned off and unplugged from the AC outlet and
that the computer is turned off before making connections.
❏
Affix the smaller ferrite core onto the modular wire as shown in the
illustration below.
Ferrite core (20 mm diameter)
10
ENGLISH
Connector
Cable
Pass the fastener through the ferrite core.
5 cm
maximum
Fastener
11
ENGLISH
Loop the fastener around the cable and lock it. Use scissors to cut off any
excess.
❏
Plug one end of the modular cable into the modular jack of the peripheral.
❏
Remove the modular jack cover from the back of the printer and plug the
other end of the modular cable into the jack of the printer.
Inserting the paper into the printer
Use only the specified type of paper for this printer. Do not use inappropriate
types of paper, or it could cause malfunction or damage of the printer.
The following procedure describes how to print on paper. Before trying to print,
be sure to install a ribbon cassette into the printer using the procedure under
“Installing the ribbon cassette” on page 4.
❏ Make sure that the printer is plugged in and turned on.
❏ Check that the RELEASE indicator on the control panel is lit. If the
indicator is not lit, press the RELEASE button until the indicator lights up.
Pull and cut
Important!
Insertion and removal of paper should be done only when the printer is
released condition (the paper is not held by paper feed roller).
❏ Place a piece of the paper onto the printer’s document table and slide its
right edge into the printer. Printing will be performed on the side of the
paper that is facing up (the one you can see), starting from the top of the
paper.
Important!
Do not use wrinkled or curled paper. In case of multiple paper, neatly align the
sheets.
Though paper can be inserted either from the front or side of the printer, front
paper insertion may result in paper jams, depending on the condition of the paper.
Because of this, it is recommended that you always insert paper from the side.
AutoSide Loading
This printer is equipped with paper sensors, so you do not have to perform any
special procedure to align the location from which printing should start. Simply
insert the paper into the printer and the sensor locates the top of the paper. The
paper will be moved automatically into position for printing.
12
ENGLISH
Important!
When inserting the paper into the printer, make sure that there are at least 3 cm
between the top edge of the paper and the print start position mark on the
printer. Otherwise the paper sensor may not be able to correctly locate the top
of the paper.
At least 3 cm
Print start position mark
13
ENGLISH
❏ Push the right edge of the paper into the printer until it stops. At that time,
the PAPER OUT indicator will go out, and the printer mechanism will
automatically align the paper for printing from the top.
❏ Send data from your host computer to be printed on the paper.
❏ After printing, press the RELEASE button to automatically release the
paper.
Chapter 2: Control Panel Operations
The control panel gives you some push-button control over the slip printer
operation. It also includes indicator lights, which tell you the current status of
the printer at a glance.
14
ENGLISH
POWER
RELEASE
PAPER
OUT
FORWARD
REVERSE
RELEASE
Indicator lights
The following table describes the meaning of indicator lights when it is on, off,
or flashing.
Indicator LightOffOnFlashing
POWER
PAPER OUT
RELEASE
Power offPower on
Paper insertedNo paperInsert paper prompt
Slip paper engagedSlip paper releasedMechanical error
Dot Alignment Adjust
Mode
15
ENGLISH
Buttons
The following table describes the function of the three control buttons of the
control panel.
ButtonDescription
FORWARD
REVERSE
RELEASE
Feeds the slip paper forward, toward the back of the printer. One press
feeds one line, holding down performs continuous feed.
Feeds the slip paper back, toward the front of the printer. One press
feeds one line, holding down performs continuous feed.
Activates the printer’s paper release (the paper is not held in place by
the paper feed roller).
Clears recoverable errors.
Producing a test print
The following procedure can be used at any time to test the printer.
❏ Turn on the printer and insert a piece of paper (page 6, 11).
❏ Turn off printer power.
❏ While holding down RELEASE, turn printer back on. Keep RELEASE
depressed for a few moments until the printer beeps and the printer test
print starts.
The printer test will continue until it reaches the end of the paper.
Adjusting the dot alignment
You may never have to use the procedure described in this section, but after you
have been using your printer for some time you may find that the dots of some
graphics do not align correctly. For example, what should look like:
may come out looking like one of the following:
or like this
16
This is caused when mechanical parts of the printer get out of alignment. This
happens only rarely and you may never experience it at all throughout the life
of the printer. If you do have problems, use the following procedure to correct it.
❏ Turn on the printer and insert a piece of paper.
❏ Turn off printer power.
❏ While holding down the control panel’s FORWARD and REVERSE
buttons, turn the printer back on to enter the Dot Alignment Adjust Mode,
which is indicator by a flashing POWER indicator flashes.
Entering the Dot Alignment Adjust Mode causes seven blocks to be printed,
each of which indicates a dot alignment setting, as shown below. An asterisk
to the left of the blocks indicates which block is currently selected.
ENGLISH
❏ Use FORWARD to specify the block that appears to have the best aligned
characters. Press FORWARD once to specify the first block, twice to
specify the second block, and so on up to seven times to specify the sev enth
block.
Warning beep will sound if you press FORWARD more than seven times.
❏ After specifying a block, press REVERSE to register your selection and
exit the Dot Alignment Adjust Mode.
17
ENGLISH
Note:
The dots alignment adjustment setting you selected is stored in printer memory
and a pattern is printed using the selected setting followed by the message
“Adjust Complete!” The printer ejects the paper after printing is complete.
You setting is not registered if you turn off printer power before pressing
REVERSE to exit the Dot Alignment Adjust Mode.
If a paper feed error occurs during this mode, the printer ejects the paper and
this mode is cancelled.
Hexadecimal dump
This procedure prints in hexadecimal format all codes (character codes and
control codes) that are sent to the printer by the computer. The printer does not
execute any control codes (such as 0A - linefeed), it just prints them out. The
hexadecimal dump is useful when you are writing programs for printer control.
❏ Turn on the printer and insert a piece of paper.
❏ Turn off printer power.
❏ While holding down the control panel’s FORWARD buttons, turn the
❏ To exit the Hex Dump Mode, turn the printer off.
printer back on to enter the Hex Dump Mode.
Note:
The printer will not responde to any commands you send it while it is in the
Hex Dump Mode.
Errors
There are three types of errors: recoverable errors that require some action by
you before they clear, non-recoverable errors that require servicing by an
authorized service provider, and a data receive error. Errors are indicated by and
audible buzzer and the indicators.
Recoverable Errors
Error Type
Paper jam
Carriage motor lockup
Abnormal home position signal
Abnormal timing signal
Non-recoverable Errors
Error Type
Indicators
POWERRELEASEPAPER OUT
Flashing
Indicators
POWERRELEASEPAPER OUT
18
ENGLISH
Recovery
Correct the cause of the problem and
then press RELEASE.
Recovery
RAM read/write
OffOnOn
CPU lockup
Turn off the printer, then after waiting a
few minutes, turn the printer back on. If
the printer does not recover, contact
your nearest service provider.
Data Receive Error
This type of error is caused whenever a problem is encountered during data
receipt. The method used by the printer to recover from a data receive error
depends on the current command mode.
Command modeData Receive Error Recover Procedure
Star modeThe printer prints a question mark.
ESC/POS mode
Memory switch 4-0=0 : The printer prints a question mark.
Memory switch 4-0=1 : The printer discards the received data.
19
Paper Sensors
ENGLISH
The following paper sensors are available.
❏ TOF Sensor
This top-of-form sensor detects the leading edge of the paper.
When enabled, the TOF sensor detects when there is no paper present and
stops printing.
❏ BOF Sensor
This bottom-of-form sensor detects the trailing edge of the paper. When
enabled, the BOF sensor detects when there is no paper present and printing
is interrupted.
When the TOF or BOF sensor detects that no paper is present, the printer stops
its motor after printing of 0 to a maximum of two more lines.
The BOF sensor detects a paper out condition whenever the distance between
print head pin #9 and the trailing edge of the paper becomes 38.1 mm or less. In
the Star Mode, this enters the print stop operation, but in the ESC/POS Mode,
the print stop operation is not entered until the distance between print head pin
#9 and the trailing edge of the paper becomes 27.3 mm or less.
When the auto clamp is enabled with Memory Switch 5-1, the auto clamp
operation is performed about 0.7 second (initial default in Star Mode; ESC/POS
Mode initial value is approximately 1 second) after the presence of paper is
detected both by the TOF and BOF sensors, following a paper out condition.
The auto clamp function is not affected by whether the TOF or BOF sensor is
enabled or disabled.
The top of form positioning function is enabled with Memory Switch 5-0. Even
if the auto clamp function is disabled, auto top of form positioning is performed
if the paper is clamped when printing starts.
The PAPER OUT lamp flashes to request insertion of paper when the sensors
detect there is no paper (when a sensor enabled by command detects no paper)
after data is received by the printer. At that time, the user inserts paper, and
printing begins after the sensor detects that paper is present.
Chapter 3: Command Summary
This printer supports two different command modes: the Star mode and the
ESC/POS mode.
The Star mode emulates previous Star printers. The ESC/POS mode emulates
the Epson TM-295 or TM-290 slip printer.
This chapter provides you with all of the commands supported by this printer.
Important!
Access the following URL for the latest version of this manual and for updates
on supported commands: http://www.star-micronics.co.jp/service/
sp_sup_e.htm
Star Mode Commands
The following tables show the Star mode commands that are supported by this
printer.
20
ENGLISH
Character Selection
Control Codes
<ESC> “R”
<ESC> “/” “1”
<ESC> “/” <1>
<ESC> “/” “0”
<ESC> “/” <0>
<ESC> <GS> “t”
<ESC> “M”1B 4DSelects the 7 × 9 (half dot) font
<ESC> “P”1B 50Selects the 5 × 9 (2 pulses per dot) font
<ESC> “:” 1B 3ASelects the 5 × 9 (3 pulses per dot) font
<ESC> <SP>
<SO>0ESets the printing magnified double in character width
<DC4>14Resets the printing magnified in character width
<ESC> “@”1B 40Initialize printer
<ENQ>05Enquiry
<ESC> “?” <LF> <NUL>1B 3F 0A 00Resets printer hardware and produce a test print
n1 n2 n3 n4”
Hexadecimal
Codes
1B 23 N 2C
n3 n
4
0A 00
n1 n
Function
2
Sets memory switch
25
ENGLISH
ESC/POS Mode Commands (TM-295 emulation)
The following table lists the TM-295 emulation commands that are supported
by this printer.
Control Codes
<HT>09Horizontal tab
<LF>0ALine feed
<FF>0C
<DLE> <EOT>10 04Enables real-time status send (Serial I/F only)
<CAN>18Cancels print data in page mode
<ESC> SP1B 20Sets size of space to right of character
<ESC> !1B 21Enables batch print mode
<ESC>#1B 23Sets memory switch
<ESC> %1B 25Enables/disables download character set
<ESC> &1B26Defines download character
<ESC> *1B 2ASelects bit image mode
<ESC> 21B 32Selects 1/6-inch line spacing
<ESC> 31B 33Selects approximate
<ESC> =1B 3DSelects peripheral device
<ESC> @1B 40Initializes the printer
<ESC> C1B 43Sets the eject length for single-sheet printing
<ESC> D1B 44Sets horizontal tab position
<ESC> F1B 46Enables/disables reverse feed for single-sheet mode
<ESC> J1B 4APrints and n/60-inch (approximate value) paper feed *1
<ESC> K1B 4BPrints and n/60-inch (approximate value) reverse paper feed *1
Hexadecimal
Codes
Function
Paper eject in single sheet mode
Paper mode print and return
n
/60-inch line spacing *1
*1: n/60-inch line spacing and paper feed commands:
Since the minimum paper feed pitch for this printer is 1/144 inch, n/60 inch can
considered an approximate value. However, the actual value is INT ((6n/5) +
0.5)/72 inch.
26
Control Codes
<ESC> L1B 4CSelects page mode
<ESC> R1B 52Selects international character set
<ESC> T1B 54Selects direction for page mode character printing
<ESC> U1B 55Selects print direction
<ESC> V1B 56Designates/cancels 90˚ character rotation
<ESC> W1B 57Sets print area for page mode printing
<ESC> a1B 61Aligns position
<ESC> c31B 63 33
<ESC> c41B 63 34Selects the paper-end sensor for stopping printing
<ESC> c51B 63 35Enables/disables control panel switches
<ESC> d1B 64Prints or feeds
<ESC> e1B 65Prints or reverse feeds n lines
<ESC> f1B 66Sets single-sheet wait time
<ESC> p1B 70Generates specified pulse
<ESC> q1B 71Release
<ESC> t1B 74Selects character code table
<ESC> u1B 75Sends peripheral status (Serial I/F only)
<ESC> v1B 76Sends paper sensor status (Serial I/F only)
<ESC> {1B 7BEnables/disables inverted printing
<GS> I1D 49Sends printer ID (Serial I/F only)
<GS> a1D 61
<GS> r1D 72Sends printer status (Serial I/F only)
Hexadecimal
Codes
Function
Selects the paper-end sensor for sending the no-paper
signal
n
lines
Enables/disables automatic send of printer status
(Serial I/F only)
ENGLISH
27
ENGLISH
ESC/POS Mode Commands (TM-290 emulation)
The following table lists the TM-290 emulation commands that are supported
by this printer.
Control Codes
<HT>09Horizontal tab
<LF>0ALine feed
<FF>0CPaper eject in single sheet mode
<ESC> SP1B 20Sets size of space to right of character
<ESC> !1B 21Enables batch print mode
<ESC>#1B 23Sets memory switch
<ESC> *1B 2ASelects bit image mode
<ESC> 21B 32Selects 1/6-inch line spacing
<ESC> 31B 33Selects approximate n/60-inch line spacing *1
<ESC> @1B 40Initializes the printer
<ESC> D1B 44Sets horizontal tab position
<ESC> M1B 4DSelects the 7
<ESC> P1B 50Selects the 5× 9 font
Hexadecimal
Codes
×
9 font
Function
*1: n/60-inch line spacing and paper feed commands:
Since the minimum paper feed pitch for this printer is 1/144 inch, n/60 inch can
considered an approximate value. However, the actual value is INT ((6n/5) +
0.5)/72 inch.
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