Rice Lake 390HE User Manual

SURVIVOR® 390HE

Digital Weight Indicator

Version 1.0

Installation Manual

53175

Contents

Technical training seminars are available through Rice Lake Weighing Systems.
Course descriptions and dates can be viewed at www.ricelake.com/training
or obtained by calling 715-234-9171 and asking for the training department.

Technical training seminars are available through Rice Lake Weighing Systems.

Course descriptions and dates can be viewed at www.ricelake.com or obtained

by calling 715-234-9171 and asking for the training department.

About This Manual ................................................................................................................................... 1

1.0 Introduction.................................................................................................................................. 1

1.1 Operating Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1.2 Front Panel Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

1.3 Display Annunciators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

1.4 Indicator Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

1.4.1 Toggle Gross/Net/Piece Count Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

1.4.2 Toggle Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

1.4.3 Zero Scale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

1.4.4 Acquire Tare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

1.4.5 Remove Stored Tare Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

1.4.6 Print Ticket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

1.4.7 Acquire Parts Sample . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2.0 Installation ................................................................................................................................... 4

2.1 Unpacking and Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

2.2 Enclosure Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

2.3 Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

2.3.1 Load Cells. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

2.3.2 Serial Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

2.4 CPU Board Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

2.5 Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

3.0 Configuration ............................................................................................................................... 8

3.1 Configuration Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

3.1.1 Revolution Scaleware Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

3.1.2 EDP Command Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

3.1.3 Front Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

3.2 Menu Structures and Parameter Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

3.2.1 Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

3.2.2 Format Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

3.2.3 Calibration Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3.2.4 Serial Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

3.2.5 Program Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

3.2.6 Print Format Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

3.2.7 Version Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

4.0 Calibration ................................................................................................................................. 20

4.1 Front Panel Calibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

4.2 EDP Command Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

4.3 Revolution™ Scaleware Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

5.0 EDP Commands.......................................................................................................................... 22

5.1 The EDP Command Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

5.1.1 Key Press Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

5.1.2 Reporting Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

5.1.3 The RESETCONFIGURATION Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

© 2010 Rice Lake Weighing Systems. All rights reserved. Printed in the United States of America.

Rice Lake Weighing Systems is an ISO 9001 registered company.

Specifications subject to change without notice.

Version 1.0, April, 2010

Rice Lake continually offers web-based video training on a growing selection

of product-related topics at no cost. Visit www.ricelake.com/webinars.

5.1.4 Parameter Setting Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

5.1.5 Normal Mode Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

5.2 Saving and Transferring Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

5.2.1 Saving Indicator Data to a Personal Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

5.2.2 Downloading Configuration Data from PC to Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

6.0 Counting Operations .................................................................................................................. 26

7.0 Print Formatting ......................................................................................................................... 27

7.1 Print Formatting Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

7.2 Customizing Print Formats. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

7.2.1 Using the EDP Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

7.2.2 Using the Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

7.2.3 Using Revolution Scaleware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

8.0 Appendix .................................................................................................................................... 30

8.1 Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

8.2 Continuous Output (Stream) Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

8.3 ASCII Character Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

8.4 Front Panel Display Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

8.5 Conversion Factors for Secondary Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

8.6 Digital Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

8.6.1 DIGFLx Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

8.6.2 DFSENS and DFTHRH Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

8.6.3 Setting the Digital Filter Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

8.7 Test Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

8.8 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

SURVIVOR® 390HE Limited Warranty..................................................................................................... 39

ii SURVIVOR 390HE Installation Manual

About This Manual

Warning

This manual is intended for use by service technicians
responsible for installing and servicing 390HE digital
weight indicators.

Configuration and calibration of the indicator can be
accomplished using the indicator front panel keys, the

™

EDP command set, or the Revolution
utility. See

Section 3.1 on page 8 for information

configuration

about configuration methods.

Some procedures described in this manual
require work inside the indicator enclosure.
These procedures are to be performed by
qualified service personnel only.

1.0 Introduction

The 390HE is a single-channel digital weight
indicator housed in a NEMA 4X fiberglass reinforced
polyester (FRP) enclosure. The indicator front panel
consists of a 1-inch (25 mm), six-digit, liquid crystal
(LCD) display and a five-button keypad. Features
include:

• Drives up to four 350Ω or eight 700Ω load

cells

• Supports 4- and 6-wire load cell connections

• Electronic data processing (EDP) port for full
duplex, RS-232 communications at up to
19200 bps

• Piece count mode for basic parts counting
functions.

The 390HE is NTEP-certified for Classes III and III L
at 10,000 divisions. See for detailed specifications.

1.1 Operating Modes

The 390HE has several modes of operation:

Normal (weighing) mode

Normal mode is the “production” mode of the
indicator. The indicator displays gross or net
weights as required, using the LCD annunciators
described in
scale status and the type of weight value
displayed. Once configuration is complete and a
legal seal is affixed to the back of the indicator,
the 390HE can operate only in normal mode.

Section 1.3 on page 2 to indicate

Authorized distributors and their employees
can view or download this manual from the
Rice Lake Weighing Systems distributor

www.ricelake.com.

site at

The Operator Card included with this manual
provides basic operating instructions for users of the
390HE. Please leave the Operator Card with the
indicator when installation and configuration are
complete.

Piece count mode

In piece count mode, the indicator display shows
the number of parts on the scale rather than the
weight of those parts. Piece count mode has two
submodes:

• Count display mode displays the current parts
count and allows ticket printing using the
CFMT print format.

• Sample acquisition mode is used to calibrate
the indicator for parts counting.

Operator access to piece count mode is disabled
when the indicator is shipped from the factory. See
Section 6.0 on page 26 for detailed information
about counting operations.

Setup mode

Most of the procedures described in this manual
require the indicator to be in setup mode,
including configuration and calibration.

To enter setup mode, open the enclosure and press
the setup switch mounted on the end of the
pushbutton switch board. The indicator display
changes to show the word

Test mode

CONFIG.

Test mode provides a number of diagnostic
functions for the 390HE indicator. Like setup
mode, test mode is entered using the setup switch.

Section 8.7 on page 36 for more information

See
about entering and using test mode.

Introduction 1

1.2 Front Panel Keypad

Switch between

primary and

secondary units

Send data to

serial port

Set gross weight

to zero

Switch between

gross, net, and

piece count mode

Acquire tare

NORMAL MODE KEY FUNCTIONS

T

MODE ENTER SAMPLE PRINT

ZERO

GROSS

NET

TARE

UNITS

PRINT

B/N

Units

T

Figure 1-1 shows the 390HE front panel keys and the key functions assigned in normal mode.

The symbols shown above the keys in Figure 1-1 (representing up, down, enter, left, right) describe the key
functions assigned in setup mode. In setup mode, the keys are used to navigate through menus, select digits
within numeric values, and increment/decrement values. See
the front panel keys in setup mode.

Labels under the keys in Figure 1-1 describe the key functions used in piece count mode. See Section 6.0 on
page 26 for more information about counting operations.

Section 3.1.3 on page 9 for information about using

Figure 1-1. Front Panel Key Functions in Normal Mode

1.3 Display Annunciators

The 390HE display uses a set of LCD annunciators to
provide additional information about the value being
displayed.

Figure 1-2 on page 3 shows these

annunciators and their meanings.

G The displayed weight is a gross weight.
N The displayed weight is a net weight.

Scale is at standstill or within the specified motion
band. Some operations, including zero, tare, and
printing functions, can only be done when the
standstill symbol is shown.

Center of zero. Gross weight is within 0.25
graduations of zero. This annunciator lights when the
scale is zeroed.

Indicates that a tare has been entered. The tare value
can be entered by pressing the TA RE key on the keypad
or by sending the KTARE EDP command. See
Section 5.0 on page 22 for information about the EDP
command set.

lb, kg, PC

Three arrow annunciators on the right side of the LCD
display indicate the units associated with the
displayed value. The bottom arrow annunciator (PC)
is lit when the indicator is in piece count mode. The
top and middle arrows, labeled lb and kg, show
primary and secondary units, as described below:

• If the displayed weight is in pounds, the top arrow
(lb) is lit; if kilograms, the middle arrow (kg) is
lit.

• If the primary unit of weight is pounds, the middle
(kg) arrow is lit for secondary units—or, if the
primary unit is kilograms, the top (lb) arrow is lit
for secondary units, unless the secondary unit of
weight is the same as the primary unit.

• If neither primary nor secondary units are pounds
or kilograms, the top arrow is used as a primary
units annunciator and the middle arrow is used as
the secondary units annunciator. A set of
replacement overlay decals is included in the parts
kit for units other than pounds and kilograms.

See Section 3.2.2 on page 13 for information about
configuring primary and secondary display units.

2 SURVIVOR 390HE Installation Manual

Figure 1-2. 390HE Display Annunciators

Gross mode

Net mode

Standstill

Center of zero

Tare in system

Low battery (not used)

lb

kg

PC

Displayed units

Secondary

Primary

Piece count mode

1.4 Indicator Operations

Basic 390HE operations are summarized below:

1.4.1 Toggle Gross/Net/Piece Count Mode

Press the GROSS/NET key to switch the display mode
between gross, net, and piece count modes. If a tare
value has been entered or acquired, the net value is the
gross weight minus the tare. If access to piece count
mode is disabled, pressing the
switches between gross and net modes only.

Gross mode is shown by the G annunciator; net mode
is shown by the

N annunciator. Piece count mode is

shown by the LCD annunciator adjacent to the
the right edge of the display.

1.4.2 Toggle Units

Press the UNITS key to switch between primary and
secondary units. The units annunciator arrow on the
right side of the LCD display points to the units
identifier.

1.4.3 Zero Scale

1. In gross mode, remove all weight from the
scale and wait for the standstill annunciator

(

).

2. Press the ZERO key. The center of zero
(

) annunciator lights to indicate the

scale is zeroed.

1.4.4 Acquire Tare

1. Place container on scale and wait for the
standstill annunciator (

2. Press the TARE key to acquire the tare weight
of the container.

3. Net weight is displayed and the
annunciator lit to show the tare value was
acquired.

GROSS/NET key

PC at

).

1.4.5 Remove Stored Tare Value

1. Remove all weight from the scale and wait for
the standstill annunciator (

).

2. Press the ZERO key. The annunciator goes
off, indicating the tare value has been
removed.

1.4.6 Print Ticket

1. Wait for the standstill annunciator ( ).

2. Press the PRINT key to send data to the serial
port.

1.4.7 Acquire Parts Sample

1. Place empty parts container on scale. Wait for
the standstill annunciator (

TARE to acquire the tare weight of the

), then press

container.

2. Press MODE to enter piece count mode.

3. Press the SAMPLE (UNITS) key to enter sample
acquisition mode.

4. The indicator display shows the message

Addnnn, where nnn is the sample quantity to be

placed on the scale. Add the number of parts
shown or choose a different sample size by
pressing the

SAMPLE key to scroll through the

selectable sample quantities (5, 10, 20, 50,

100).

5. Once the sample quantity is on the scale,
press

ENTER to calibrate the indicator for

counting the new parts. The indicator display
shows the message
sample weight, then switches to count display

–CNT– as it acquires the

mode and shows the part quantity.

Introduction 3

2.0 Installation

Caution

T

DIGIT AL WEIGHT INDICA TOR

MODE ENTER SAMPLE PRINT

I/O

ZERO

GROSS

NET

TARE

UNITS

PRINT

T

B/G

Units

POWER

lb

kg

PC

AC Power

Serial Communications

Load Cell Cable

This section describes procedures for connecting load
cell and serial communications cables to the 390HE
indicator. Assembly drawings and parts lists are
included for the service technician.

• Use a wrist strap to ground yourself and protect
components from electrostatic discharge (ESD) when
working inside the indicator enclosure.

• This unit uses double pole/neutral fusing which could
create an electric shock hazard. Procedures requiring
work inside the indicator must be performed by
qualified service personnel only.

• The supply cord serves as the power disconnect for the
390HE. The power outlet supplying the indicator must
be installed near the unit and be easily accessible

2.1 Unpacking and Assembly

Immediately after unpacking, visually inspect the
390HE to ensure all components are included and
undamaged. The shipping carton should contain the
indicator, this manual, and a parts kit. If any parts
were damaged in shipment, notify Rice Lake
Weighing Systems and the shipper immediately.

The parts kit contains the items listed below:

• Identification label.

• Capacity and identification labels.
Identification label (PN 49958) includes
replacement overlay decals for indicators
using units other than pounds and kilograms.

• 3-position (PN 15888) and 7-position (PN

23165) pluggable terminal blocks for load cell
and serial communications connectors.

2.2 Enclosure Disassembly

The indicator enclosure must be opened to connect
load cell and communications cables. Power-off the
indicator and remove the screws that secure the
enclosure cover. Open the cover; the CPU/display
board is mounted to the enclosure cover.

2.3 Cable Connections

The 390HE provides three cord grips for cabling into
the indicator: one each for the load cell cable, serial
communications, and the AC power cord.

Figure 2-1. 390HE Cord Grip Assignments

2.3.1 Load Cells

To attach cable from a load cell or junction box,
remove connector J1 from the board. The connector
plugs into a header on the board. Connect cable from
the load cell or junction box through the load cell
cable cord grip to connector J1 as shown in

Table 2-1.
If using 6-wire load cell cable (with sense wires),
remove jumpers JP1 and JP2 before reinstalling
connector J1 (see

Figure 2-2). For 4-wire installation,

leave jumpers JP1 and JP2 on.

When connections are complete, reinstall connector J1
on the board.

J1 Pin Function

1 +SIG
2 –SIG
3 +SENSE
4 –SENSE
5 SHIELD (nsee NOTE below)
6 +EXC
7 –EXC

NOTES:

• J1 SHIELD wire connection not used. Use ring terminal
to attach shield wire to grounded CPU board mounting
screw next to the J1 connector.

• For 6-wire connections, remove jumpers JP1 and JP2.

Table 2-1. J1 Pin Assignments

4 SURVIVOR 390HE Installation Manual

2.3.2 Serial Communications

1

J3

VR2

XT2

VR3

U12

XT1

U2

JP3

U5

U10

JP1

U1

JP2

C27

C26

C28

C29

C30

C31

J1

U14

R1 C4C3

C7

R6

U7

C19

C18

R7

C16

R8

R9

C20

C21

D2

R29

R26

R25

C45

C46

C47

R23

C48

C49

U13

C42

DR1

R16

L1

L2

1

1

J4

J5

U8

U3

FLASH RAM

J2

U6

U11

C25

VR1

C15

C22

R10

C9

C10

C11

C14

U9

R11

R13

R12

C24

C58

C65

C64R44R45

C63R42R43

R41 R40 C62

C61R38R39

R28

C56

C60R36R37

R35

R34

C59

R30

R31

EMI1

F1

J6

C13C12

C8

R4

C23

C57

C5A

C44

C41

C43

C53

C52

C17

R24

C51

C6

C5

R3

U4

C2

D3

R2

–EXC

+EXC

SHIELD

–SENSE

+SENSE

–SIG

+SIG

7

6

5

4

3

2

1

LOAD CELL
CONNECTOR

RxD

GND

TxD

3

2

1

R14

R15

DR2

C34

C35

C36

C37

R19

R20

C33

C38C39C40

C32

R17 R18

R21 R22

Keypad Connector

SERIAL PORT

Power Supply

Input

To Setup

Switch

Microcontroller

+

R5

R10A

R10B

Q1

C50

+

C54

+

C54A

+

D1

C58A

R26B

Q2

R26A

C55

C55A

R27

VR4

C1

C66

To attach serial communications cables, remove
connector J2 from the board (see

Figure 2-2). Connect
communications cable through cord grip to connector
J2 as shown in

Table 2-2.

Once cables are attached, reconnect J2 to the header
on the board.

The 390HE serial port supports full duplex RS-232
communications for connections to printers, PCs, and
other attached devices. See

Section 3.0 on page 8 for
general configuration information; see Section 3.2.4
on page 16 for serial port configuration.

J2 Pin Function

1 RS-232 TxD
2 RS-232 Ground
3 RS-232 RxD

Table 2-2. J2 Pin Assignments

2.4 CPU Board Replacement

If you must remove the 390HE CPU board, use the
following procedure:

1. Disconnect power to the indicator. Loosen
cord grips and open enclosure.

2. Unplug all connections to the CPU board. See
Figure 2-2 on page 5 for connector locations.

3. Remove the four nuts from the corners of the
CPU board.

4. Remove the CPU board from the enclosure.

To replace the CPU board, reverse the above
procedure. Be sure to reinstall cable ties to secure all
cables inside the indicator enclosure.

Figure 2-2. 390HE CPU Board

Installation 5

2.5 Replacement Parts

Black Red

Table 2-3 lists replacement parts for the 390HE, including all parts referenced in Figure 2-4 on page 7.

Ref

Number

1 76272 Display and CPU board assembly (1)
2 14845 Screws, 6-32NC x 3/8 (6)
3 53539 Pushbutton switch assembly (1)
4 49910 Setup switch assembly (1)
5 14621 Kep nuts, 6-32NC hex (2)
6 53835 Setup switch bracket (1)
7 100066 Back panel (1)
8 100065 Power suppply (1)

9 53541 Enclosure (1)
10 15630 Locknuts, 1/2 in, NPT (2)
11 15895 Pushbutton covers (5)
12 53542 Overlay (1)
13 30376 Nylon seal rings, 1/2 in, NPT (2)
14 15626 Cable grips, 1/2 in, NPT (3)
15 78950 Power cord (1)
16 15602 Ground wire (1)
17 53844 Keypad ribbon cable assembly (1)
18 14626 Number 8 Kep nut (2)
19 15134 Number 8 lock washer (2)
20 15374 Standoffs for power supply (4)
21 15650 Cable tie mounts (5)
— 15631 Cable ties (5)
22 19538 Cable grip plug (1)

PN Description (Quantity)

Figure 2-3. 390HE Power Supply

Table 2-3. Replacement Parts

6 SURVIVOR 390HE Installation Manual

Figure 2-4. 390HE Assembly

Installation 7

3.0 Configuration

To configure the 390HE indicator, the indicator must
be placed in setup mode. The setup switch is accessed
by opening the enclosure cover and pressing the setup
switch mounted on the end of the pushbutton switch
board, next to the

ZERO button. Press the switch once

to enter setup mode, then close the cover and tighten
the cover screws.

When the indicator is placed in setup mode, the word

CONFIG is shown on the display. The CONFIG menu

is the first of seven main menus used to configure the
indicator. Detailed descriptions of these menus are
given in

Section 3.2. When configuration is complete,
return to the CONFIG menu and press the (ZERO)
key to exit setup mode.

3.1 Configuration Methods

The 390HE indicator can be configured by using the
front panel keys to navigate through a series of
configuration menus or by sending commands or
configuration data to the EDP port. Configuration
using the menus is described in

Configuration using the EDP port can be accomplished
using either the EDP command set described in

Section 5.0 on page 22 or the Revolution™ configuration
utility.

3.1.1 Revolution Configuration

The Revolution configuration utility provides the
preferred method for configuring the 390HE indicator.
Revolution runs on a personal computer to set
configuration parameters for the indicator. When
Revolution configuration is complete, configuration
data is downloaded to the indicator.

Section 3.1.3.

Revolution supports both uploading and downloading
of indicator configuration data. This capability allows
configuration data to be retrieved from one indicator,
edited, then downloaded to another.

To use Revolution, do the following:

1. Install Revolution on an IBM-compatible

®

personal computer running Windows

3.11 or
Windows 95. Minimum system requirements
are 8MB of extended memory and at least
5MB of available hard disk space.

2. With both indicator and PC powered off,
connect the PC serial port to the RS-232 pins
on the indicator EDP port.

3. Power up the PC and the indicator. Use the
setup switch to place the indicator in setup
mode.

4. Start the Revolution program.

Figure 3-1 shows an example of one of the Revolution
configuration displays.

Revolution provides online help for each of its
configuration displays. Parameter descriptions
provided in this manual for front panel configuration
can also be used when configuring the indicator using
Revolution: the interface is different, but the
parameters set are the same.

3.1.2 EDP Command Configuration

The EDP command set can be used to configure the
390HE indicator using a personal computer, terminal,
or remote keyboard. Like Revolution, EDP command
configuration sends commands to the indicator EDP
port; unlike Revolution, EDP commands can be sent
using any external device capable of sending ASCII
characters over a serial connection.

EDP commands duplicate the functions available
using the indicator front panel and provide some
functions not otherwise available. EDP commands can
be used to simulate pressing front panel keys, to
configure the indicator, or to dump lists of parameter
settings. See

Section 5.0 on page 22 for more

information about using the EDP command set.

Figure 3-1. Sample Revolution Format Display

8 SURVIVOR 390HE Installation Manual

3.1.3 Front Panel Configuration

Switch between

primary and

secondary units

Send data to

serial port

Set gross weight

to zero

Switch between

gross, net, and

piece count mode

Acquire tare

NORMAL MODE KEY FUNCTIONS

T

MODE ENTER SAMPLE PRINT

ZERO

GROSS

NET

TARE

UNITS

PRINT

B/N

Units

T

The 390HE indicator can be configured using a series of menus accessed through the indicator front panel when
the indicator is in setup mode.

Menu Menu Function

CONFIG Configuration Configure grads, zero tracking, zero range, motion band, overload, tare function, and digital

FORMAT Format Set format of primary and secondary units, display rate.
CALIBR Calibration Calibrate indicator. See Section 4.0 on page 20 for calibration procedures.
SERIAL Serial Configure serial port.
PROGRM Program Set power-up and standby modes, counting scale functions, regulatory mode, unit ID and

P FORMT Print Format Set print format used for gross, net, and counting scale tickets. See Section 7.0 on page 27

VERSION Version Display installed software version number.

Table 3-1 summarizes the functions of each of the main menus.

filtering parameters.

consecutive number values.

for more information.

Table 3-1. 390HE Menu Summary

Figure 3-2. Front Panel Key Functions in Setup Mode

Four front panel keys are used as directional keys to navigate through the menus in setup mode (see Figure 3-2).
The UNITS ( ) and PRINT ( ) keys scroll left and right (horizontally) on the same menu level; ZERO ( ) and

GROSS/NET ( ) move up and down (vertically) to different menu levels. The TARE key ( ) serves as an Enter

key for selecting parameter values within the menus. A label over each of these keys identifies the direction
provided by the key when navigating through the setup menus.

Configuration 9

Figure 3-3. Setup Mode Menu Navigation

1st Level

Parameter

Default value

2nd Level

Parameter

Value Val u e Value

1st Level

Parameter

2nd Level

Parameter

When moving through values below the first menu level, press to return to the level
above. Press or to move to the next parameter on the level above.

When editing numeric values, press or to change the
digit selected. Press or to increment or decrement the
value of the selected digit. Press to save the value.

2 0 0 0 0 0

After entering the value, press or to change the decimal
point location. Press again to save the value and exit the
parameter.

2 0 0 0 0 0

To select a parameter, press or to scroll left or
right until the desired menu group appears on the
display, then press

to move down to the submenu or
parameter you want. When moving through the menu
parameters, the default or previously selected value
appears first on the display.

To change a parameter value, scroll left or right to
view the values for that parameter. When the desired
value appears on the display, press

to select the

value and move back up one level.

To edit numeric values, use the navigation keys to
select the digit and to increment or decrement the
value. Press

or key to adjust the decimal point position, if

to enter the numeric value, then use the

Figure 3-4. Editing Procedure for Numeric Values

necessary. Press again to save the value and exit the
parameter (see Figure 3-4).

3.2 Menu Structures and Parameter Descriptions

The following sections provide graphic representations of the 390HE menu structures. In the actual menu
structure, the settings you choose under each parameter are arranged horizontally. To save page space, menu
choices are shown in vertical columns. The factory default setting appears at the top of each column.

Most menu diagrams are accompanied by a table that describes all parameters and parameter values associated
with that menu. Default parameter values are shown in bold type.

NOTE: Some characters cannot be accurately represented on the 7-segment front panel LCD display. Section 8.4

on page 33 lists the 7-segment character set and the alphanumerics they represent.

10 SURVIVOR 390HE Installation Manual

3.2.1 Configuration Menu

XXXXXXXXXXXXXX

GRADS

10000

OFF

1D

0.5D

3D

ZTRKBN ZRANGE

1.9%

100%

OFF

2D

1D

3D

MOTBAN

10D

5D

20D

FS+2%

FS+9D

FS+1D

FS

OVRLOA

1

2

4

8

DIGFL1

32

16

64

number

1

2

4

8

DIGFL2

32

16

64

1

2

4

8

DIGFL3

32

16

64

BOTH

PBTARE

NOTARE

KEYED

TAREFN

VERSPROGRM PFORMTSERIALCALIBRCONFIG FORMA

T

8OUT

32OUT

16OUT

64OUT

DFSENS DFTHRH

2OUT

128OUT

4OUT

2DD

NONE

5DD

20DD

10DD

50DD

200DD

100DD

250DD

15HZ

3.75HZ

30HZ

7.5HZ

SMPRAT

CONFIG Menu

Parameter Choices Description

Level 2 submenus

GRADS 10000

ZTRKBN OFF

ZRANGE 1.9%

number

0.5D
1D
3D

100%

Figure 3-5. Configuration Menu

Graduations. Specifies the number of full scale graduations. The value entered must be in
the range 1–999 999 and should be consistent with legal requirements and environmental
limits on system resolution.

To calculate GRADS, use the formula, GRADS = Capacity / Display Divisions.
Display divisions for primary and secondary units are specified on the FORMAT menu.

Zero track band. Automatically zeroes the scale when within the range specified, as long
as the input is within the ZRANGE and scale is at standstill. Selections are ± display
divisions. Maximum legal value varies depending on local regulations.

Zero range. Selects the range within which the scale can be zeroed. The 1.9% selection is
± 1.9% around the calibrated zero point, for a total range of 3.8%. Indicator must be at
standstill to zero the scale. Use 1.9% for legal-for-trade applications.

Table 3-2. Configuration Menu Parameters

Configuration 11

CONFIG Menu

Parameter Choices Description

MOTBAN 1D

2D
3D
5D
10D
20D
OFF

OVRLOA FS+2%

FS+1D
FS+9D
FS

DIGFL1
DIGFL2
DIGFL3

DFSENS 8OUT

DFTHRH NONE

TAREFN BOTH

4
8
16
32
64
1
2

16OUT
32OUT
64OUT
128OUT
2OUT
4OUT

2DD
5DD
10DD
20DD
50DD
100DD
200DD
250DD

NOTARE
PBTARE
KEYED

Motion band. Sets the level, in display divisions, at which scale motion is detected. If
motion is not detected for 1 second or more, the standstill symbol lights. Some
operations, including print, tare, and zero, require the scale to be at standstill. Maximum
legal value varies depending on local regulations.

If OFF is selected, ZTRKBN is disabled.

Overload. Determines the point at which the display blanks and an out-of-range error
message is displayed. Maximum legal value varies depending on local regulations.

Digital filtering. Selects the digital filtering rate used to reduce the effects of mechanical
vibration from the immediate area of the scale.

Choices indicate the number of A/D conversions that are averaged to obtain the
displayed reading. A higher number gives a more accurate display by minimizing the
effect of a few noisy readings, but slows down the settling rate of the indicator. See
Section 8.6 on page 35 for more information on digital filtering.

Digital filter cutout sensitivity. Specifies the number of consecutive readings that must fall
outside the filter threshold (DFTHRH parameter) before digital filtering is suspended.

Digital filter cutout threshold. Specifies the filter threshold, in display divisions. When a
specified number of consecutive scale readings (DFSENS parameter) fall outside of this
threshold, digital filtering is suspended. If NONE is selected, the filter is always enabled.

Tare function. Enables or disables push-button and keyed tares. Possible values are:

BOTH: Both push-button and keyed tares are enabled
NOTARE: No tare allowed (gross mode only)
PBTARE: Push-button tares enabled
KEYED: Keyed tare enabled

Table 3-2. Configuration Menu Parameters (Continued)

12 SURVIVOR 390HE Installation Manual

3.2.2 Format Menu

XXXXXXXXXXXXXX

DSPDIV MULTUNITSDECPNT

0.45359

5D

2D

1D

number

PRIMAR SECNDR

6SEC

4SEC

3SEC

2500MS

2SEC

1500MS

750MS

500MS

250MS

8SEC

DSPRAT

DSPDIV UNITSDECPNT

OZ

KG888880

888888

1D

5D

2D

LB

88888.8

8888.88

888.888

88.8888

8.88888

888880

888888

88888.8

8888.88

888.888

88.8888

8.88888

T

TN

NONE

G

TN

OZ

KG

G

T

LB

NONE

VERSPROGRM PFORMTSERIALCALIBRCONFIG FORMAT

1SEC

Figure 3-6. Format Menu

FORMAT Menu

Parameter Choices Description

Level 2 submenus

PRIMAR DECPNT

DSPDIV
UNITS

SECNDR DECPNT

DSPDIV
UNITS
MULT

DSPRAT 250MS

500MS
750MS
1500MS
2500MS
1SEC
2SEC
3SEC
4SEC
6SEC
8SEC

Specifies the decimal position, display divisions, and units used for the primary units. See
Level 3 submenu parameter descriptions.

Specifies the decimal position, display divisions, units, and conversion multiplier used for
the secondary units. See Level 3 submenu parameter descriptions.

Display rate. Sets the update rate for displayed values. Values are in milliseconds (MS) or
seconds (SEC).

Table 3-3. Format Menu Parameters

Configuration 13

FORMAT Menu

Parameter Choices Description

Level 3 submenus

Primary Units (PRIMAR Parameter)

DECPNT 888888

888880

8.88888

88.8888

888.888

8888.88

88888.8

DSPDIV 1D

2D
5D

UNITS LB

KG
OZ
TN
T
G
NONE

Secondary Units (SECNDR Parameter)

DECPNT 88888.8

888888
888880

8.88888

88.8888

888.888

8888.88

DSPDIV 5D

1D
2D

UNITS KG

OZ
TN
T
G
LB
NONE

MULT 0.45359

Enter other
choices via
keyboard

Decimal point location. Specifies the location of the decimal point or dummy zeroes in the
primary unit display. Value should be consistent with local legal requirements.

Display divisions. Selects the minimum division size for the primary units displayed weight.

Specifies primary units for displayed and printed weight. Values are: LB=pound;
KG=kilogram; OZ=ounce; TN=short ton; T=metric ton; G=gram.

NOTE: Indicators sold outside North America are configured with KG for both primary and

secondary units.

Decimal point location. Determines the location of the decimal point or dummy zeros in
the secondary unit display.

Display divisions. Selects the value of minimum division size of the displayed weight.

Specifies secondary units for displayed and printed weight. Values are: KG=kilogram;
OZ=ounce; TN=short ton; T=metric ton; G=gram; LB=pound.

Multiplier. Specifies the conversion factor by which the primary units are multiplied to
obtain the secondary units. The default is 0.45359, which is the conversion factor for
changing pounds to kilograms. See

To toggle between primary and secondary units, press the UNITS key.

Section 8.5 on page 33 for a list of multipliers.

Table 3-3. Format Menu Parameters (Continued)

14 SURVIVOR 390HE Installation Manual

3.2.3 Calibration Menu

XXXXXXXXXXXXXX

WZERO

*CAL*

Display and edit

zero calibration

A/D count value

Display and edit

test weight value

WVAL

*CAL*

Display and edit

span calibration

A/D count value

WSPAN

VERSPROGRM PFORMTSERIALCALIBRCONFIG FORMAT

*CAL*

Press Enter to

remove offset from

zero and span

calibrations

REZERO

See Section 4.0 on page 20 for calibration procedures.

Figure 3-7. Calibration Menu

CALIBR Menu

Parameter Choices Description

Level 2 submenus

WZERO — Calibrate zero, display and edit the zero calibration A/D count value.
WVAL — Display and edit the test weight value.
WSPAN — Calibrate span, display and edit the span calibration A/D count value.
REZERO — Press Enter to remove an offset value from the zero and span calibrations.

Use this parameter only after WZERO and WSPAN have been set. See Section 4.1 on
page 20 for more information about using this parameter.

Table 3-4. Calibration Menu Parameters

Configuration 15

3.2.4 Serial Menu

XXXXXXXXXXXXXX

EOLDLY

000000

number

BITS TERMINBAUD

CR

9600

7ODD

7EVEN

8NONE

CR/LF

4800

2400

1200

600

300

LFT

OFF

STREAM

INDUST

VERSPROGRM PFORMTSERIALCALIBRCONFIG FORMAT

19200

See Section 8.2 on page 30 for information about the 390HE serial data format.

Figure 3-8. Serial Menu

SERIAL Menu

Parameter Choices Description

Level 2 Submenus

BAUD 9600

Baud rate. Selects the transmission speed for the EDP port.
19200
300
600
1200
2400
4800

BITS 8NONE

Selects number of data bits and parity of data transmitted from the EDP port.
7EVEN
7ODD

TERMIN CR/LF

Termination character. Selects termination character for data sent from the EDP port.
CR

EOLDLY 0

number

End-of-line delay. Sets the delay period, in 0.1-second intervals, from when a formatted line is

terminated to the beginning of the next formatted serial output. Value specified must be in the

range 0-255, in tenths of a second (10 = 1 second).

STREAM OFF

LFT
INDUST

Selects whether continuous data output is streamed from the serial port. Select LFT for

legal-for-trade applications in which the streamed data must match the current displayed weight.

Select INDUST to stream the latest weight data, regardless of the value displayed.

See Section 8.2 on page 30 for information about the 390HE continuous data format.

Table 3-5. Serial Menu Parameters

16 SURVIVOR 390HE Installation Manual

3.2.5 Program Menu

XXXXXXXXXXXXXX

PWRUPM

GO NONE

OIML

REGULA

000000

number

CONSNU

DELAY

VERSPROGRM PFORMTSERIALCALIBRCONFIG FORMAT

000000

number

CONSTU

NTEP

CANADA

1

number

UIDSTNDBY COUNT

SBYDLY LSTMOD ACCESS SPLSIZ

10

20

50

100

5

DSABLE

ENABLE

0

number

YES

NO

Figure 3-9. ProgramMenu

PROGRM Menu

Parameter Choices Description

Level 2 submenus

PWRUPM GO

DELAY

STNDBY SBYDLY

LSTMOD

COUNT ACCESS

SPLSIZ

Power up mode. In GO mode, the indicator goes into operation immediately after a brief power
up display test.

In DELAY mode, the indicator performs a power up display test, then enters a 30-second
warm up period. If no motion is detected during the warm up period, the indicator becomes
operational when the warm up period ends; if motion is detected, the delay timer is reset and
the warm up period repeated.

Specifies standby mode delay and whether indicator returns to the last operating mode or
performs a power-up sequence when standby mode ends. See Level 3 submenu parameter
descriptions.

Specifies whether operator has access to piece count mode and the default sample size used
for parts counting. See Level 3 submenu parameter descriptions.

Table 3-6. Program Menu Parameters

Configuration 17

PROGRM Menu

Parameter Choices Description

REGULA NONE

OIML
NTEP
CANADA

CONSNU 000000

number

CONSTU 000000

number

UID 1

number

Level 3 submenus

SBYDLY 0

number

LSTMOD YES

NO

ACCESS DSABLE

ENABLE

SPLSIZ 10

20
50
100
5

Regulatory mode. Specifies the regulatory agency having jurisdiction over the scale site.

• OIML, NTEP, and CANADA modes allow a tare to be acquired at any weight greater than
zero. NONE allows tares to be acquired at any weight value.

• OIML, NTEP, and CANADA modes allow a tare to be cleared only if the gross weight is at
no load. NONE allows tares to be cleared at any weight value.

• NTEP and OIML modes allow a new tare to be acquired even if a tare is already present.
In CANADA mode, the previous tare must be cleared before a new tare can be acquired.

• NONE, NTEP and CANADA modes allow the scale to be zeroed in either gross or net
mode as long as the current weight is within the specified ZRANGE. In OIML mode, the
scale must be in gross mode before it can be zeroed; pressing the ZERO key in net mode
clears the tare.

Consecutive numbering. Allows sequential numbering for print operations. The consecutive
number value is incremented following each print operation.

The initial value of this parameter is set to the start up value specified on the CONSTU
parameter. Changing either CONSTU or CONSNU immediately resets the consecutive number
used for printing.

Consecutive number start up value. Specifies the initial consecutive number (CONSNU) value
used when the indicator is powered on.

Unit ID. Specify a unit identifier for the indicator in the range 1–999999. The unit ID can be
added to print ticket formats to identify the indicator used to generate the ticket.

Standby mode delay. Specifies the number of minutes the indicator must be inactive before
entering standby mode. Valid values are 0 (off) or 1–120 minutes.

The indicator enters standby mode if no key presses, serial communications, or scale motion
occur for the length of time specified on this parameter. Set this parameter to 0 to disable
standby mode.

Last mode. Specifies whether the indicator resumes operation in the last mode it was in before
entering standby mode (YES) or performs the standard power-up sequence (NO).

Operator access to piece count mode. Specify DSABLE if piece count mode will not be used.
With access disabled, pressing the GROSS/NET (MODE) key toggles between gross and net
modes only.

Sample size. Specify the default sample size used for counting scale operations. Sample size
can be changed in counting mode during sample acquisition.

Table 3-6. Program Menu Parameters (Continued)

18 SURVIVOR 390HE Installation Manual

3.2.6 Print Format Menu

XXXXXXXXXXXXXXXXXXXXX

GFMT

Display first 6

characters of format

Same as GFMT

NFMT

VERSPROGRM PFORMTSERIALCALIBRCONFIG FORMAT

Display and edit

active character and

ASCII value

Delete active

character

Scroll right in format string

Scroll left in format string

Increment ASCII value of active character

Decrement ASCII value of active character

Press to insert a space

before the active character

CFMT

XXXXXXXXXXXXXXXXXXXXX

Software

version

VERSPROGRM PFORMTSERIALCALIBRCONFIG FORMAT

See Section 7.0 on page 27 for information about custom print formatting.

Figure 3-10. Print Format Menu

3.2.7 Version Menu

The VERS menu is used to check the software version installed in the indicator. There are no parameters
associated with the Version menu: when selected, the indicator displays the installed software version number.

Figure 3-11. Version Menu

Configuration 19

4.0 Calibration

XXXXXXXXXXXXXX

WZERO

*CAL*

Display and edit

zero calibration

A/D count value

Display and edit

test weight value

WVAL

*CAL*

Display and edit
span calibration
A/D count value

WSPAN

VERSPROGRM PFORMTSERIALCALIBRCONFIG FORMAT

*CAL*

Press Enter to

remove offset from

zero and span

calibrations

REZERO

When editing numeric values, press or to change the
digit selected. Press or to increment or decrement the
value of the selected digit. Press to save the value.

2 0 0 0 0 0

After entering the value, press or to change t he decimal
point location. Press again to save the value and exit the
parameter.

2 0 0 0 0 0

The 390HE can be calibrated using the front panel, EDP commands, or the Revolution™ configuration utility.
Each method consists of the following steps:

• Zero calibration

• Entering the test weight value

• Span calibration

• Optional rezero calibration for test weights using hooks or chains.

The following sections describe the calibration procedure for each of the calibration methods.

Figure 4-1. Calibration (CALIBR) Menu

4.1 Front Panel Calibration

To calibrate the indicator using the front panel, do the
following:

1. Place the indicator in setup mode (display
reads CONFIG) and remove all weight from the
scale platform. If your test weights require
hooks or chains, place the hooks or chains on
the scale for zero calibration.

2. Press until the display reads CALIBR (see
Figure 4-1). Press to go to zero calibration
(WZERO).

3. With WZERO displayed, press to calibrate
zero. The indicator displays *CAL* while
calibration is in progress. When complete, the
A/D count for the zero calibration is
displayed. Press

again to save the zero
calibration value and go to the next prompt
(WVAL).

Figure 4-2. Editing Procedure for Numeric Values

20 SURVIVOR 390HE Installation Manual

4. With WVAL displayed, place test weights on
the scale and press

to show the test weight
value. Use the procedure shown in Figure 4-2
to enter the actual test weight, then press to
save the value and go to span calibration
(WSPAN).

5. With WSPAN displayed, press to calibrate
span. The indicator displays *CAL* while
calibration is in progress. When complete, the
A/D count for the span calibration is
displayed. Press

again to save the span

calibration value and go to the next prompt

REZERO).

(

6. The rezero function is used to remove a
calibration offset when hooks or chains are
used to hang the test weights.

• If no other apparatus was used to hang the

test weights during calibration, remove
the test weights and press

to return to

the CALIBR menu.

• If hooks or chains were used during

calibration, remove these and the test
weights from the scale. With all weight
removed, press

to rezero the scale. This
function adjusts the zero and span
calibration values. The indicator displays

*CAL* while the zero and span calibrations

are adjusted. When complete, the adjusted
A/D count for the zero calibration is
displayed. Press

to enter the value, then

press to return to the CALIBR menu.

7. Press until the display reads CONFIG, then
press to exit setup mode.

4.2 EDP Command Calibration

To calibrate the indicator using EDP commands, the
indicator EDP port must be connected to a terminal or
personal computer. See

Section 2.3.2 on page 5 for
EDP port pin assignments; see Section 5.0 on page 22
for more information about using EDP commands.

Once the indicator is connected to the sending device,
do the following:

1. Place the indicator in setup mode (display
reads

CONFIG) and remove all weight from the

scale platform. If your test weights require
hooks or chains, place the hooks or chains on
the scale for zero calibration.

2. Send the WZERO EDP command to calibrate
zero. The indicator displays

*CAL* while

calibration is in progress.

4.3 Revolution™ Calibration

To calibrate the indicator using Revolution, the
indicator EDP port must be connected to a PC running
the Revolution configuration utility.

Use the following procedure to calibrate the indicator:

1. Select Calibrate Indicator from the Revolution
main menu.

2. On the Indicator Calibration display, select
the indicator model (IQ+390-DC) and
communications port, then click OK.

3. Revolution uploads calibration data from the
indicator then presents the information in a
display like that shown in

Figure 4-3.

3. Place test weights on the scale and use the
WVAL command to enter the test weight
value in the following format:

WVAL=nnnnnn<CR>

4. Send the WSPAN EDP command to calibrate
span. The indicator displays

*CAL* while

calibration is in progress.

5. To remove an offset value, clear all weight
from the scale, including hooks or chains used
to hang test weights, then send the REZERO
EDP command. The indicator displays

*CAL*

while the zero and span calibrations are
adjusted.

6. Send the KUPARROW EDP command to exit
setup mode.

span calibration then click

OK.

5. The Zero Calibration dialog box prompts you
to remove all weight from the scale. Clear the
scale and click

NOTE: If your test weights require hooks or

OK to begin zero calibration.

chains, place the hooks or chains on the scale
for zero calibration.

6. When zero calibration is complete, the Span
Calibration dialog box prompts you to place
test weights on the scale for span calibration.
Place tests weights on the scale then click

OK.

7. Whe span calibration is complete, the Rezero
dialog box prompts you to remove weights
from the scale. Remove the weights then click

OK.

8. When calibration is complete, the New Settings
fields of the Indicator Calibration display are
filled in. Click Exit to save the new values and
return to the Revolution main menu; to restore
the previous calibration values, click

Settings

.

Restore

Figure 4-3. Revolution Calibration Display

4. Enter the Value of Test Weight to be used for

Calibration 21

5.0 EDP Commands

The 390HE indicator can be controlled by a personal
computer or remote keyboard connected to the
indicator EDP port. Control is provided by a set of
EDP commands that can simulate front panel key
press functions, display and change setup parameters,
and perform reporting functions. The EDP port
provides the capability to print configuration data or
to save that data to an attached personal computer.
This section describes the EDP command set and
procedures for saving and transferring data using the
EDP port.

5.1 The EDP Command Set

The EDP command set can be divided into five
groups: key press commands, reporting commands,
the RESETCONFIGURATION special function
command, parameter setting commands, and transmit
weight data commands.

When the indicator processes an EDP command, it
responds with the message
verifies that the command was received and has been
executed. If the command is unrecognized or cannot
be executed, the indicator responds with

The following sections list the commands and
command syntax used for each of these groups.

5.1.1 Key Press Commands

Key press EDP commands (see Table 5-1) simulate
pressing the keys on the front panel of the indicator.
These commands can be used in both setup and
weighing mode. Several of the commands serve as
“pseudo” keys, providing functions that are not
represented by a key on the front panel.

For example, to enter a 15-pound tare weight using
EDP commands:

1. Type K1 and press ENTER (or RETURN).

2. Type K5 and press ENTER.

3. Type KTARE and press ENTER.

OK. The OK response

??.

Command Function

KZERO Press the ZERO key
KGROSSNET Press the GROSS/NET key
KGROSS Go to gross mode (pseudo key)
KNET Go to net mode (pseudo key)
KCOUNT Go to piece count mode (pseudo key)
KTARE Press the TARE key
KUNITS Press the UNITS key
KPRIM Go to primary units (pseudo key)
KSEC Go to secondary units (pseudo key)
KPRINT Press the PRINT key
KLEFTARROW In setup mode, move left in the menu
KRIGHTARROW In setup mode, move right in the menu
KUPARROW In setup mode, move up in the menu
KDOWNARROW In setup mode, move down in the menu
K0 Press number 0 (zero)
K1 Press number 1
K2 Press number 2
K3 Press number 3
K4 Press number 4
K5 Press number 5
K6 Press number 6
K7 Press number 7
K8 Press number 8
K9 Press number 9
KDOT Press the decimal point (.)
KENTER Press the ENTER key

Table 5-1. Key Press EDP Commands

The indicator displays the symbol when a tare has
been entered and shifts the display to net mode.

22 SURVIVOR 390HE Installation Manual

5.1.2 Reporting Commands

Reporting commands (see Table 5-2) send specific
information to the EDP port. These commands can be
used in both setup mode and normal mode.

Command Function

DUMPALL List all parameter values
VERSION

RS Reset the indicator
P Write current displayed weight with units

S Write one frame of stream format

5.1.3 The RESETCONFIGURATION Command

Write 390HE software version

identifier.
The P command returns the current
displayed weight value to the EDP port,
along with the units identifier. If the indicator
is in an underrange or overload condition,
the weight value is replaced with ######
(overload) or %%%%%% (underrange).

Table 5-2. EDP Reporting Commands

The RESETCONFIGURATION command can be
used to restore all configuration parameters to their
default values. Before issuing this command, the
indicator must be placed in setup mode or test mode
(press and hold setup switch for approximately four
seconds to enter test mode).

Sending this command, followed by the RS (RESET)
EDP command, is equivalent to using the DEFLT
function on the TEST menu. See

Section 8.7 on
page 36 for more information about test mode and
using the TEST menu. NOTE: All load cell calibration
settings are lost when the RESETCONFIGURATION
command is run.

5.1.4 Parameter Setting Commands

Parameter setting commands allow you to display or
change the current value for a particular configuration
parameter (Tables

5-3 through Table 5-8).

Current configuration parameter settings can be
displayed in either setup mode or normal mode using
the following syntax:

command<ENTER>

Most parameter values can be changed in setup mode
only. Use the following command syntax when
changing parameter values:

command=value<ENTER>

where value is either a number or a parameter value.
Use no spaces before or after the equal (=) sign. If you
type an incorrect command, the display reads

??.

Changes to the parameters do not take effect until you
exit setup mode.

For example, to set the motion band parameter to 5,
type the following:

MOTBAND=5D<ENTER>

Command Description Values

GRADS Graduations 1–999 999
ZTRKBND Zero track band OFF, 0.5D, 1D, 3D
ZRANGE Zero range 1.9%, 100%
MOTBAND Motion band 1D, 2D, 3D, 5D, 10D, 20D, OFF
OVRLOAD Overload FS+2%, FS+1D, FS+9D, FS
DIGFLTR1

DIGFLTR2
DIGFLTR3

DFSENS Digital filter cutout sensitivity 2OUT, 4OUT, 8OUT, 16OUT, 32OUT, 64OUT, 128OUT
DFTHRH Digital filter cutout threshold NONE, 2DD, 5DD, 10DD, 20DD, 50DD, 100DD, 200DD, 250DD
TAREFN Tare function BOTH, NOTARE, PBTARE, KEYED

Digital filtering 1, 2, 4, 8, 16, 32, 64

Table 5-3. CONFIG EDP Commands

EDP Commands 23

Command Description Values

PRI.DECPNT Primary units decimal position 8.88888, 88.8888, 888.888, 8888.88, 88888.8, 888888, 888880
PRI.DSPDIV Primary units display divisions 1D, 2D, 5D
PRI.UNITS Primary units LB, KG, OZ, TN, T, G, NONE
SEC.DECPNT Secondary units decimal position 8.88888, 88.8888, 888.888, 8888.88, 88888.8, 888888, 888880
SEC.DSPDIV Secondary units display divisions 1D, 2D, 5D
SEC.UNITS Secondary units LB, KG, OZ, TN, T, G, NONE
SEC.MULT Secondary units multiplier 0.00000–999999
DSPRATE Display rate 250MS, 500MS, 750MS, 1500MS, 2500MS, 1SEC, 2SEC, 3SEC,

4SEC, 6SEC, 8SEC

Table 5-4. FORMAT EDP Commands

Command Description Values

WZERO Zero calibration —
WVAL Test weight value test_weight_value
WSPAN Span calibration —
REZERO Rezero —
LC.CD Set deadload coefficient value
LC.CW Set span coefficient value

Table 5-5. CALIBR EDP Commands

Command Description Values

EDP.BAUD Baud rate 300, 600, 1200, 2400, 4800, 9600, 19200
EDP.BITS Data bits/parity 8NONE, 7EVEN, 7ODD
EDP.TERMIN Termination character CR/LF, CR
EDP.EOLDLY End-of-line delay 0–255 (0.1-second intervals)
EDP.STREAM Stream format OFF, LFT, INDUST

Table 5-6. SERIAL EDP Commands

Command Description Values

PWRUPMD Power up mode GO, DELAY
SBYDLY Standby delay 0–120
LSTMOD Last mode YES, NO
CNTMOD Counting mode ENABLE, DSABLE
SAMPSIZ Default sample size 5, 10, 20, 50, 100
REGULAT Regulatory compliance NONE, OIML, NTEP, CANADA
CONSNUM Consecutive number 0–999 999
CONSTUP Consecutive number start-up value 0–999 999
UID Unit identifier 0–999 999

Table 5-7. PROGRM EDP Commands

24 SURVIVOR 390HE Installation Manual

Command Description Values

GFMT Gross demand print format string See Section 7.0 on page 27 for detailed information
NFMT Net demand print format string
CFMT Counting mode print format string

Table 5-8. PFORMT EDP Commands

5.1.5 Normal Mode Commands

The serial transmit weight data commands (see Table 5-9) transmit data to the EDP port on demand. The transmit
weight data commands are valid only in normal operating mode.

Command Description Response Format

SX Start EDP streaming OK or ??
EX Stop EDP streaming OK or ??
XG Transmit gross weight in displayed units nnnnnn UU
XN Transmit net weight in displayed units
XT Transmit tare weight in displayed units
XG2 Transmit gross weight in non-displayed units
XN2 Transmit net weight in non-displayed units
XT2 Transmit tare weight in non-displayed units
XC Transmit current part count nnnnnn

Table 5-9. Normal Mode EDP Commands

where nnnnnn is the weight value, UU is the units.

NOTE: In count mode, displayed units = primary units;
non-displayed units = secondary units

5.2 Saving and Transferring Data

Connecting a personal computer to the 390HE EDP
port allows you to save indicator configuration data to
the PC or to download configuration data from the PC
to an indicator. The following sections describe the
procedures for these save and transfer operations.

5.2.1 Saving Indicator Data to a Personal Computer

Configuration data can be saved to a personal computer
connected to the EDP port. The PC must be running a

communications program such as PROCOMMPLUS

Section 2.3.2 on page 5 for information about serial

See
communications wiring and EDP port pin assignments.

When configuring the indicator, ensure that the values
set for the BAUD and BITS parameters on the SERIAL
menu match the baud rate, bits, and parity settings
configured for the serial port on the PC.

To save all configuration data, place the indicator in
setup mode and send the DUMPALL EDP command to
the indicator. The 390HE responds by sending all
configuration parameters to the PC as ASCII-formatted
text.

®

5.2.2 Downloading Configuration Data from PC to

Indicator

Configuration data saved on a PC or floppy disk can be
downloaded from the PC to an indicator. This
procedure is useful when a number of indicators with
similar configurations are set up or when an indicator is
replaced.

To download configuration data, connect the PC to the
EDP port as described in Section 5.2.1. Place the
indicator in setup mode and use the PC communications
software to send the saved configuration data to the

.

indicator. When transfer is complete, calibrate the
indicator as described in

NOTES:

Section 4.0 on page 20.

• Calibration settings are included in the
configuration data downloaded to the indicator. If
the receiving indicator is a direct replacement for
another 390HE and the attached scale is not
changed, recalibration is not required.

• When downloading configurations that include
changed serial communications settings, edit the
data file to place the serial communications
changes at the end of the file. Communication
between the PC and indicator will be lost once the
indicator receives settings for baud rate (BAUD
parameter) or data bits and parity (BITS
parameter) that do not match those configured for
the PC.

EDP Commands 25

6.0 Counting Operations

T

MODE ENTER SAMPLE PRINT

ZERO

GROSS

NET

TARE

UNITS

PRINT

B/N

Units

T

New sample /

change sample quantity

Send data to

serial port

(CFMT format)

Not used

Switch between gross, net,

and piece count mode

Acquire tare /

acquire sample

COUNTING MODE KEY FUNCTIONS

The 390HE provides a piece count mode that allows
the indicator to serve as a portable counting scale. In
piece count mode, the indicator display shows the
number of parts on the scale rather than the weight of
those parts.

NOTE: Legal-for-trade applications require product to be sold
by weight rather than an equivalent parts count. Operator
access to piece count mode is disabled when the indicator is
shipped from the factory.

To enable operator access to piece count mode, set the
ACCESS parameter to ENABLE (COUNT submenu
on the PROGRM menu) or send the CNTMOD=
ENABLE EDP command.

Piece count mode has two submodes:

• Count display mode displays the current parts
count and allows ticket printing using the
CFMT print format.

• Sample acquisition mode is used to calibrate
the indicator for parts counting.

Count Display Mode

Piece count mode is entered by pressing the MODE
(GROSS/NET) key from normal weighing mode. In
count display mode, the display shows the number of
parts rather than weight, the arrow annunciator at the
right side of the LCD display points to piece count
(PC), and pressing the

PRINT key sends the CFMT

print format data string to the serial port.

If a sample weight has not yet been acquired, the
indicator switches automatically to sample acquisition
mode, described below.

Sample Acquisition Mode

Sample acquisition mode is used to select the sample
quantity and calibrate the indicator for the parts being
counted.

To set a new sample weight, do the following:

1. Place empty parts container on scale. Wait for
standstill, then press

TARE to acquire the tare

weight of the container.

2. Press MODE to enter piece count mode.

3. From count display mode, press the SAMPLE
(UNITS) key to enter sample acquisition mode.

4. The indicator display shows the message

Addnnn, where nnn is the sample quantity to be

placed on the scale. Add the number of parts
shown or choose a different sample size by
pressing the

SAMPLE key to scroll through the

selectable sample quantities (5, 10, 20, 50,

100).

5. Once the sample quantity is on the scale,

ENTER to calibrate the indicator for

press
counting the new parts. The indicator display
shows the message –CNT– as it acquires the
sample weight, then switches to count display
mode and shows the part quantity.

If the weight of the sample quantity is
insufficient for piece counting, the indicator
automatically requests the next higher sample
quantity by showing the

Addnnn message

again. If the sample quantity is at maximum
(100) and the sample weight is still not
sufficient, the indicator shows the message

CNTERR.

To view gross and net weight of parts, press MODE to
switch from count display mode to normal weighing
mode.

Figure 6-1. Front Panel Key Functions in Piece Count Mode

26 SURVIVOR 390HE Installation Manual

7.0 Print Formatting

The 390HE provides three print formats, GFMT,
NFMT, and CFMT that determine the format of the
printed output when the

PRINT key is pressed or when

a KPRINT EDP command is received. If no tare has
been entered, the GFMT print format is used; if a tare
has been entered, NFMT is used; in counting mode,
CFMT is used.

Each print format can be customized to include up to
300 characters of information, such as company name
and address, on printed tickets. You can use the
indicator front panel (PFORMT menu), EDP

™

commands, or the Revolution

configuration utility to

customize the print formats.

7.1 Print Formatting Commands

Table 7-1 lists commands you can use to format the
gross and net print formats. Commands included in
the format strings must be enclosed between < and >
delimiters. Any characters outside of the delimiters
are printed as text on the ticket. Text characters can
include any ASCII character that can be printed by the
output device.

Command Description

<G> Gross weight in displayed units
<G2> Gross weight in non-displayed units
<N> Net weight in displayed units
<N2> Net weight in non-displayed units
<T> Tare weight in displayed units
<T2> Tare weight in non-displayed units
<C> Current piece count
<ID> Unit identifier
<CN> Consecutive number
<NLnn> New line (nn = number of termination (<CR/LF>

or <CR>) characters)*
<SPnn> Space (nn = number of spaces)*
<SU> Toggle weight data format

(formatted/unformatted)**
Gross, net, and tare weights are 10 digits in length, including

sign, followed by a space and a two-digit units identifier.
Total field length with units identifier is 13 characters.

ID and consecutive number (CN) fields are 1–6 characters in
length, as required.

* If nn is not specified, 1 is assumed. Value must be in the
range 1–99.

Table 7-1. Print Format Commands

Command Description

** After receiving an SU command, the indicator sends
unformatted data until the next SU command is received.
Unformatted data omits decimal points, leading and trailing
characters.

Table 7-1. Print Format Commands

The default GFMT and NFMT print formats use only
the new line (<NL>) command and the commands for
gross, net, and tare weights in displayed units (<G>,
<N>, and <T>).

The default 390HE print formats are shown in
Table 7-2:

Format Default Format String Sample Output

GFMT <G> GROSS<NL> 2046.81 LB GROSS
NFMT <G> GROSS<NL>

<T> TARE<NL>
<N> NET<NL>

CFMT <C> PIECES<NL> 512 PC PIECES

NOTE: In OIML and CANADA modes, the letters PT (preset
tare) are automatically inserted after the printed tare weight.

Table 7-2. Default Print Formats

NOTES:

4053.1 LB GROSS

15.6 LB TARE

4037.5 LB NET

• The <G2>, <N2>, and <T2> commands listed
Table 7-1 print the gross, net, and tare

in
weights in non-displayed units—that is, in the
units not currently displayed on the indicator.

In count count mode, formatting commands for
displayed units (<G>, <N>, <T>) use primary
units, non-displayed units commands (<G2>,
<N2>, <T2>) use secondary units.

• ID numbers included in the print format string

(<ID> command) must be set using the UID
EDP command.

• The 300-character limit of each print format

string includes the output field length of the
print formatting commands, not the command
length. For example, if the indicator is
configured to show a decimal point, the <G>
command generates an output field of 13
characters: the 10-character weight value
(including decimal point), one space, and a
two-digit units identifier.

7.2 Customizing Print Formats

The following sections describe procedures for
customizing the GFMT, NFMT, and CFMT formats
using the EDP port, the front panel (PFORMT menu),
and the Revolution configuration utility.

Print Formatting 27

7.2.1 Using the EDP Port

XXXXXXXXXXXXXXXXXXXXX

GFMT

Display first 6

characters of format

Same as GFMT

NFMT

VERSPROGRM PFORMTSERIALCALIBRCONFIG FORMAT

Display and edit

active character and

ASCII value

Delete active

character

Scroll right in format string

Scroll left in format string

Increment ASCII value of active character

Decrement ASCII value of active character

Press to insert a space

before the active character

CFMT

With a personal computer, terminal, or remote
keyboard attached to the 390HE EDP port, you can
use the EDP command set to customize the print
format strings.

To view the current setting of a format string, type the
name of the string (GFMT, NFMT, or CFMT) and

ENTER. For example, to check the current

press
configuration of the GFMT format, type GFMT and

ENTER. The indicator responds by sending the

press
current configuration for the gross format:

GFMT=<G> GROSS<NL>

To change the format, use the GFMT, NFMT, or
CFMT EDP command followed by an equals sign (=)
and the modified print format string. For example, to
add the name and address of a company to the gross
format, you could send the following EDP command:

GFMT=MLC SHIPPING<NL>1357 WEST HOWARD
ROAD<NL>BIGTOWN<NL2><G> GROSS<NL>

A ticket printed using this format might look like the
following:

MLC SHIPPING
1357 WEST HOWARD ROAD
BIGTOWN

27862 LB GROSS

7.2.2 Using the Front Panel

If you have no access to equipment for
communication through the EDP port or are working
at a site where such equipment cannot be used, you
can use the PFORMT menu (see

Figure 7-1) to

customize the print formats.

Using the PFORMT menu, you can edit the print
format strings by changing the decimal values of the
ASCII characters in the format string.

NOTE: Lower-case letters and some special characters

cannot be displayed on the 390HE front panel (see the
ASCII character chart on

page 31) and are shown as
blanks. The 390HE can send or receive any ASCII
character; the character printed depends on the
particular ASCII character set implemented for the
receiving device.

28 SURVIVOR 390HE Installation Manual

Figure 7-1. PFORMT Menu, Showing Alphanumeric Character Entry Procedure

7.2.3 Using Revolution

The Revolution configuration utility provides a print
formatting grid with a tool bar. The grid allows you to
construct the print format without the formatting
commands (<NL> and <SP>) required by the front
panel or EDP command methods. Using Revolution,
you can type text directly into the grid, then select
weight value fields from the tool bar and place them
where you want them to appear on the printed ticket.

Figure 7-2 shows an example of the Revolution print
formatting grid.

Figure 7-2. Revolution Print Format Grid

Print Formatting 29

8.0 Appendix

<STX> <POL> <wwwwwww> <UNIT> <G/N> <S> <TERM>

ASCII 02

decimal

Polarity:
<space > = Positive
<–> = Negative

Weight: 7 digits, right-justified, dummy
zeroes, decimal point with no leading
zeroes except for leading zero immediately
preceding the decimal point. Leading
zeroes transmitted as spaces.

L = pounds
K = kilograms
T = metric tons (T)
G = grams
<space> =

OZ, TN, NONE

G = Gross

N = Net

Status:
<space > = valid
I = Invalid
M = Motion
O = Over/under range

<CR> <LF>

or <CR>

8.1 Error Messages

The 390HE provides a number of front panel error messages to assist in problem diagnosis. Table 8-1 lists these
messages and their meanings.

Error Message Description Solution

ADCERR A/D not responding Call Rice Lake Weighing Systems (RLWS) Service.
ADCKSM A/D coefficient checksum error
CFCKSM Configuration checksum error Use TEST menu to perform DEFLT (restore defaults) procedure, then

recalibrate load cells.
CNTERR Count error; insufficient sample size Increase sample size.
DSPERR Display error Call RLWS Service.

EEPERR EEPROM write error

LCCKSM Load cell calibration checksum error Recalibrate load cells.

LCPERR Load cell power failure Call RLWS Service.
PFCKSM Print format checksum error Check print formats for errors.
RAMERR RAM test failed Call RLWS Service.

TARERR EEPROM read error Use TEST menu to perform DEFLT (restore defaults) procedure, then

recalibrate load cells.

VIREE EEPROM error Use TEST menu to perform DEFLT (restore defaults) procedure, then

recalibrate load cells and reconfigure indicator.

------ Overflow error Weight value too large (> 999999) to be displayed or gross value
exceeds overload limit. Check configuration.

______ A/D underrange Weight value too small (< –99999) to be displayed or A/D reading <

–2.5 mV. Check scale for binding or damage.

STNDBY Standby mode Press any key to return to operating mode.

Table 8-1. 390HE Error Messages

8.2 Continuous Output (Stream) Format

Figure 8-1 shows the continuous output format sent to the 390HE serial port when the STREAM parameter
(SERIAL menu) is set to either LFT or INDUST.

30 SURVIVOR 390HE Installation Manual

Figure 8-1. Continuous Output Data Format

8.3 ASCII Character Chart

Use the decimal values for ASCII characters listed in Tables 8-2 and 8-3 when specifying print format strings on
the 390HE PFORMT menu. The actual character printed depends on the character mapping used by the output
device. The 390HE can send or receive any ASCII character value (decimal 0–255), but the indicator display is
limited to the set described in

Control ASCII Dec Hex ASCII Dec Hex ASCII Dec Hex ASCII Dec Hex

Ctrl-@ NUL 00 00 space 32 20 @ 64 40 ` 96 60

Ctrl-A SOH 01 01 ! 33 21 A 65 41 a 97 61
Ctrl-B STX 02 02 “ 34 22 B 66 42 b 98 62
Ctrl-C ETX 03 03 # 35 23 C 67 43 c 99 63
Ctrl-D EOT 04 04 $ 36 24 D 68 44 d 100 64

Ctrl-E ENQ 05 05 % 37 25 E 69 45 e 101 65

Ctrl-F ACK 06 06 & 38 26 F 70 46 f 102 66
Ctrl-G BEL 07 07 ’ 39 27 G 71 47 g 103 67
Ctrl-H BS 08 08 ( 40 28 H 72 48 h 104 68

Ctrl-I HT 09 09 ) 41 29 I 73 49 i 105 69

Ctrl-J LF 10 0A * 42 2A J 74 4A j 106 6A
Ctrl-K VT 11 0B + 43 2B K 75 4B k 107 6B

Ctrl-L FF 12 0C , 44 2C L 76 4C l 108 6C
Ctrl-M CR 13 0D - 45 2D M 77 4D m 109 6D
Ctrl-N SO 14 0E . 46 2E N 78 4E n 110 6E
Ctrl-O SI 15 0F / 47 2F O 79 4F o 111 6F

Ctrl-P DLE 16 10 0 48 30 P 80 50 p 112 70
Ctrl-Q DC1 17 11 1 49 31 Q 81 51 q 113 71
Ctrl-R DC2 18 12 2 50 32 R 82 52 r 114 72

Ctrl-S DC3 19 13 3 51 33 S 83 53 s 115 73

Ctrl-T DC4 20 14 4 52 34 T 84 54 t 116 74
Ctrl-U NAK 21 15 5 53 35 U 85 55 u 117 75

Ctrl-V SYN 22 16 6 54 36 V 86 56 v 118 76
Ctrl-W ETB 23 17 7 55 37 W 87 57 w 119 77

Ctrl-X CAN 24 18 8 56 38 X 88 58 x 120 78

Ctrl-Y EM 25 19 9 57 39 Y 89 59 y 121 79

Ctrl-Z SUB 26 1A : 58 3A Z 90 5A z 122 7A

Ctrl-[ ESC 27 1B ; 59 3B [ 91 5B { 123 7B
Ctrl-\ FS 28 1C < 60 3C \ 92 5C | 124 7C

Ctrl-] GS 29 1D = 61 3D ] 93 5D } 125 7D
Ctrl-^ RS 30 1E > 62 3E ^ 94 5E ~ 126 7E
Ctrl-_ US 31 1F ? 63 3F _ 95 5F DEL 127 7F

Section 8.4 on page 33.

Table 8-2. ASCII Character Chart (Part 1)

Appendix 31

ASCII Dec Hex ASCII Dec Hex ASCII Dec Hex ASCII Dec Hex

Ç 128 80 á 160 A0 192 C0 α 224 E0
ü 129 81 í 161 A1 193 C1 β 225 E1
é 130 82 ó 162 A2 194 C2 Γ 226 E2
â 131 83 ú 163 A3 195 C3 π 227 E3
ä 132 84 ñ 164 A4 196 C4 Σ 228 E4
à 133 85 Ñ 165 A5 197 C5 σ 229 E5
å 134 86 ª 166 A6 198 C6 μ 230 E6
ç 135 87 º 167 A7 199 C7 τ 231 E7
ê 136 88 ¿ 168 A8 200 C8 Φ 232 E8
ë 137 89 169 A9 201 C9 Θ 233 E9
è 138 8A ¬ 170 AA 202 CA Ω 234 EA

ï 139 8B 1/2 171 AB 203 CB δ 235 EB
î 140 8C 1/4 172 AC 204 CC ∞ 236 EC

ì 141 8D ¡ 173 AD 205 CD φ 237 ED
Ä 142 8E « 174 AE 206 CE ∈ 238 EE
Å 143 8F » 175 AF 207 CF ∩ 239 EF
É 144 90 176 B0 208 D0 ≡ 240 F0

æ 145 91 177 B1 209 D1 ± 241 F1
Æ 146 92 178 B2 210 D2 ≥ 242 F2

ô 147 93 179 B3 211 D3 ≤ 243 F3
ö 148 94 180 B4 212 D4 ⌠ 244 F4
ò 149 95 181 B5 213 D5 ⌡ 245 F5
û 150 96 182 B6 214 D6 ÷ 246 F6
ù 151 97 183 B7 215 D7 ≈ 247 F7
ÿ 152 98 184 B8 216 D8 ° 248 F8
Ö 153 99 185 B9 217 D9 • 249 F9
Ü 154 9A 186 BA 218 DA 250 FA
¢ 155 9B 187 BB 219 DB 251 FB
£ 156 9C 188 BC 220 DC 252 FC
¥ 157 9D 189 BD 221 DD

2

253 FD

Pts 158 9E 190 BE 222 DE 254 FE

ƒ 159 9F 191 BF 223 DF 255 FF

Table 8-3. ASCII Character Chart (Part 2)

32 SURVIVOR 390HE Installation Manual

8.4 Front Panel Display Characters

/

0

1

2

3

4

5

6

7

Figure 8-2 shows the 7-segment LCD character set used to display alphanumeric characters on the 390HE front
panel.

.

.

<

=

>

?

@

Aa

Bb

:

;

Ff

Gg

Hh

Ii

Jj

Kk

Ll

Mm

Nn

Rr

Ss

Tt

Uu

Vv

Ww

Xx

Yy

Zz

Cc

Oo

[

Figure 8-2. 390HE Display Characters

8.5 Conversion Factors for Secondary Units

The 390HE has the capability to mathematically
convert a weight into many different types of units
and instantly display those results with a press of the

UNITS key. Secondary units can be specified on the

FORMAT menu using the SECNDR parameter, or by
using EDP commands.

• To configure secondary units using the front
panel menus, use
conversion multiplier for the MULT
parameter. For example, if the primary unit is
pounds and the secondary unit is short tons,
set the MULT parameter to 0.00050, then
press

For secondary units with a conversion factor
of 10 or more, enter the value as described
above without regard to decimal position,

to save the value.

Table 8-4 to find the

then use the
point to the correct position. Press a second
time to save the value.

For example, if the primary unit is ounces and
the secondary unit is grams, the conversion
factor shown in
this value using the menus, first enter 2.83495
for the MULT parameter, then use the left and
right front panel keys to adjust the decimal
point to 28.3495. Press
value and exit the MULT parameter.

• To configure secondary units using EDP
commands, use the
conversion multiplier for the SEC.MULT
command. For example, if the primary unit is
pounds and the secondary unit is short tons,

or key to move the decimal

Table 8-4 is 28.3495. To enter

again to save the

Table 8-4 to find the

Appendix 33

send the EDP command SEC.MULT=

0.0005<CR> to set the multiplier for the
secondary units.

• Long tons and grains units listed in Tabl e 8-4
cannot be directly specified as primary or
secondary units on the 390HE indicator. For
these or other unlisted units of weight, specify
NONE on the UNITS parameter.

NOTE: Ensure that the secondary decimal point

position is set appropriately for the scale capacity in
the secondary units. If the converted value requires
more digits than are available, the indicator will
display an overflow message (

OVERFL).

For example, if the primary units are short tons,
secondary units are pounds, and the secondary
decimal point is set to 8888.88, the indicator will
overflow if 5 tons or more are applied to the scale.
With 5 tons applied, and a conversion factor of 2000,
the secondary units display needs five digits to the left
of the decimal point to display the 10000 lb secondary
units value.

Primary Unit x Multiplier Secondary Unit

grains 0.06480 grams

0.00229 ounces

0.00014 pounds

0.00006 kilograms

ounces 437.500 grains

28.3495 grams

0.06250 pounds

0.02835 kilograms

pounds 7000.00 grains

453.592 grams

16.0000 ounces

0.45359 kilograms

0.00050 short tons

0.00045 long tons

0.00045 metric tons

short tons 2000.00 pounds

907.185 kilograms

0.89286 long tons

0.90718 metric tons

grams 15.4324 grains

0.03527 ounces

0.00220 pounds

0.00100 kilograms

kilograms 15432.4 grains

35.2740 ounces

1000.00 grams

2.20462 pounds

0.00110 short tons

0.00098 long tons

0.00100 metric tons

metric tons 2204.62 pounds

1000.00 kilograms

1.10231 short tons

0.98421 long tons

long tons 2240.00 pounds

1016.05 kilograms

1.12000 short tons

1.01605 metric tons

34 SURVIVOR 390HE Installation Manual

Table 8-4. Conversion Factors

8.6 Digital Filtering

1

2

4

8

DIGFL1

32

16

64

1

2

4

8

DIGFL2

32

16

64

1

2

4

8

DIGFL3

32

16

64

8OUT

32OUT

16OUT

64OUT

DFSENS DFTHRH

2OUT

128OUT

4OUT

2DD

NONE

5DD

20DD

10DD

50DD

200DD

100DD

250DD

DIGFL1= n1 DIGFL2= n2 DIGFL3= n3

3rd Stage

Filter Average

2nd Stage

Filter Average

1st Stage

Filter Average

Displayed

Value

n3

2nd Stage

Filter Averages

n2

1st Stage

Filter Averages

n1

A/D Readings

The 390HE uses averaged digital filtering to reduce the effect of vibration on weight readings. Adjustable
threshold and sensitivity functions allow quick settling by suspending filter averaging, allowing the weight
reading to jump to the new value.

Figure 8-3. Digital Filtering Parameters on the Configuration (CONFIG) Menu

Figure 8-3 shows the digital filter parameters on the CONFIG menu.

Figure 8-4. Flow Diagram for 390HE Digital Filters

8.6.1 DIGFLx Parameters

The first three digital filtering parameters, DIGFL1,
DIGFL2, and DIGFL3, are configurable filter stages
that control the effect of a single A/D reading on the
displayed weight. The value assigned to each
parameter sets the number of readings received from
the preceding filter stage before averaging (see
Figure 8-4).

The overall filtering effect can be expressed by
multiplying the values assigned to the three filter
stages:

DIGFL1 x DIGFL2 x DIGFL3

For example, if the filters are configured as
DIGFL1=4, DIGFL2=8, DIGFL3=8, the overall
filtering effect is 256 (4 x 8 x 8). With this
configuration, each A/D reading has a 1-in-256 effect
on the displayed weight value. Setting the filters to 1
effectively disables digital filtering (1 x 1 x 1 = 1).

8.6.2 DFSENS and DFTHRH Parameters

The three digital filters can be used by themselves to
eliminate vibration effects, but heavy filtering also
increases settling time. The DFSENS (digital filter
sensitivity) and DFTHRH (digital filter threshold)
parameters can be used to temporarily override filter
averaging and improve settling time:

• DFSENS specifies the number of consecutive
scale readings that must fall outside the filter
threshold (DFTHRH) before digital filtering
is suspended.

• DFTHRH sets a threshold value, in display
divisions. When a specified number of
consecutive scale readings (DFSENS) fall
outside of this threshold, digital filtering is
suspended. Set DFTHRH to NONE to turn off
the filter override.

Appendix 35

8.6.3 Setting the Digital Filter Parameters

Caution

A/DTST

TEST

PRTCFG

DEFLT

Fine-tuning the digital filter parameters greatly
improves indicator performance in heavy-vibration
environments. Use the following procedure to
determine vibration effects on the scale and optimize
the digital filtering configuration.

1. In setup mode, set all three digital filters
(DIGFL1, DIGFL2, DIGFL3) to 1. Set
DFTHRH to NONE. Return indicator to
normal mode.

2. Remove all weight from the scale, then watch
the indicator display to determine the
magnitude of vibration effects on the scale.
Record the weight below which all but a few
readings fall. This value is used to calculate
the DFTHRH parameter value in Step 4.

For example, if a heavy-capacity scale
produces vibration-related readings of up to
50 lb, with occasional spikes to 75 lb, record
50 lb as the threshold weight value.

3. Place the indicator in setup mode and set the
digital filters (DIGFLx) to eliminate the
vibration effects on the scale. (Leave
DFTHRH set to NONE.) Reconfigure as
necessary to find the lowest effective values
for the DIGFLx parameters.

4. With optimum values assigned to the DIGFLx
parameters, calculate the DFTHRH parameter
value by converting the weight value recorded
in Step 2 to display divisions:

threshold_weight_value / DSPDIV

In the example in Step 2, with a threshold
weight value of 50 lb and a display division
value of 5D:

50 / 5D = 10. DFTHRH should be

set to 10DD for this example.

5. Finally, set the DFSENS parameter high
enough to ignore transient peaks. Longer
transients (typically caused by lower vibration
frequencies) will cause more consecutive
out-of-band readings, so DFSENS should be
set higher to counter low frequency transients.

Reconfigure as necessary to find the lowest
effective value for the DFSENS parameter.

8.7 Test Mode

In addition to normal and setup modes, test mode
provides a number of diagnostic functions for the
390HE, including:

• Display raw A/D count

• Set A/D offset and gain calibration

• Reset configuration parameters to default
values

• Print indicator configuration

To enter test mode, press and hold the setup switch
until the front panel display shows the word
After about three seconds, the test mode display
automatically shifts to the first test menu function,
A/DTST.

TEST.

Figure 8-5. Test Menu

A/D calibration functions, ADOFFS and
ADGAIN, must be used only by qualified

service personnel, and only after
replacing A/D converter components. Improper A/D
calibration may render the indicator unusable.

Figure 8-5 shows the Test Menu structure; Figure 8-6
shows the front panel key functions in test mode. Note
that, because the Test Menu functions are all on a
single menu level, the

GROSS/NET ( ) key has no

function. Press the ZERO ( ) key to exit test mode.

Table 8-5 on page 37 summarizes the test menu
functions.

36 SURVIVOR 390HE Installation Manual

Figure 8-6. Front Panel Key Functions in Test Mode

<STX> <POL> <wwwwwww> <UNIT> <G/N> <S> <TERM>

ASCII 02

decimal

Polarity:
<space > = Positive
<–> = Negative

Weight: 7 digits, right-justified, dummy
zeroes, decimal point with no leading
zeroes except for leading zero immediately
preceding the decimal point. Leading
zeroes transmitted as spaces.

L = pounds
K = kilograms
T = metric tons (T)
G = grams
<space> =

OZ, TN, NONE

G = Gross

N = Net

Status:
<space > = valid
I = Invalid
M = Motion
O = Over/under range

<CR> <LF>

or <CR>

TEST Menu

Function Description

A/DTST Display A/D test

Press and hold Enter key to display raw count from A/D converter.

ADOFFS A/D offset calibration (–0.5 mv/V)

Read Caution! statement on page 36 before using this function. Press and hold the setup switch, then press the
Enter key to perform offset calibration.

ADGAIN A/D gain calibration (+4.5 mv/V)

Read Caution! statement on page 36 before using this function. Press and hold the setup switch, then press the
Enter key to perform gain calibration.

DEFLT Default parameters

Press and hold the setup switch, then press the Enter key to reset configuration and calibration parameters to
factory default values. This function is equivalent to using the RESETCONFIGURATION EDP command followed
by the RS (reset) EDP command.

PRTCFG Print configuration

Press the Enter key to print the indicator configuration to the serial port. This function is equivalent to using the
DUMPALL EDP command.

Table 8-5. Test Menu Functions

8.8 Specifications

Power

Line voltages 115 VAC
Frequency 50 or 60 Hz
Power Consumption 100 mA (using 4 x 350W load cells)

Analog Specifications

Full Scale Input Signal Up to 17 mV
Excitation Voltage 5 ± 0.25 VDC,

Sense Amplifier Differential amplifier with

4 x 350Ω or 8 x 700Ω load cells

Analog Signal

Input Range –2.5 mV/V – 22.5 mV/V
Sensitivity 0.3 μV/graduation minimum,

Input Impedance 200 MΩ, typical
Noise (ref to input) 0.3 μV p-p with digital filters at 4-4-4

Internal Resolution 220 (approx. 1 000 000) counts
Display Resolution 999 999 dd

4- and 6-wire sensing

1.5 μV/grad recommended

Appendix 37

Measurement Rate 15 measurements/sec, nominal

T

DIGITAL WEIGHT INDICATOR

MODE ENTER SAMPLE PRINT

I/O

ZERO

GROSS

NET

TARE

UNITS

PRINT

T

B/N

Units

POWER

lb

kg

PC

10.50"

8.50"

6.30"

Input Sensitivity 155 nV per internal count
System Linearity Within 0.01% of full scale
Zero Stability 155 nV/°C, maximum
Span Stability 4.0 ppm/°C, maximum
Calibration Method Software, constants stored in

EEPROM

Common Mode

Vo l t a g e 2 . 5 ±.25 VDC

Rejection 140 dB minimum @ 50 or 60 Hz

Normal Mode

Rejection 90 dB minimum @ 50 or 60 Hz

Input Overload ± 12 V continuous, static discharge

protected

RFI Protection Signal, excitation, and sense lines

protected by capacitor bypass

Digital Specifications

Microcomputer Phillips P51XAG30 microcontroller @

12.288 MHz

Digital Filters 3 filters, software selectable

Serial Communications

EDP/Printer Port Full duplex RS-232

19 200, 9600, 4800, 2400, 1200, 600,
300 bps; 8 data bits, no parity, or 7
data bits, even or odd parity

Operator Interface

Display 6-digit LCD display: 7-segment, 1.0 in

Additional Symbols Annunciators for gross, net, standstill,

Keyboard 5 pushbutton switches

(25 mm) digits

center of zero, tare, low battery.

annunciators for units (lb/kg), piece
count mode (PC). Adhesive labels
provided for units other than lb and kg.

Environmental

Operating Temperature–10 to +40°C (legal);

–10 to +50°C (industrial)

Storage Temperature –25 to +70°C
Humidity 0–95% relative humidity
Altitude 2000 m (6500 ft) maximum

Enclosure

Enclosure Dimensions:

Weight 6.8 Lb (3.1 Kg)
Shipping Weight: 7.5 Lb (3.4 Kg)
Rating/Material NEMA 4X

Certifications and Approvals

NTEP
CoC Number 98-203
Accuracy Class III/III L

n

: 10 000

max

Measurement Canada
Approval AM-5300
Accuracy Class III n

III HDn

Measurement Canada
Approval AM-xxxx
Accuracy Class III n

III HDn

max

max

max

max

: 10 000

: 20 000

: 10 000

: 20 000

38 SURVIVOR 390HE Installation Manual

SURVIVOR® 390HE Limited Warranty

Rice Lake Weighing Systems (RLWS) warrants that all RLWS equipment and systems properly installed by a
Distributor or Original Equipment Manufacturer (OEM) will operate per written specifications as confirmed by
the Distributor/OEM and accepted by RLWS. All systems and components are warranted against defects in
materials and workmanship for two years.

RLWS warrants that the equipment sold hereunder will conform to the current written specifications authorized
by RLWS. RLWS warrants the equipment against faulty workmanship and defective materials. If any equipment
fails to conform to these warranties, RLWS will, at its option, repair or replace such goods returned within the
warranty period subject to the following conditions:

• Upon discovery by Buyer of such nonconformity, RLWS will be given prompt written notice with a
detailed explanation of the alleged deficiencies.

• Individual electronic components returned to RLWS for warranty purposes must be packaged to
prevent electrostatic discharge (ESD) damage in shipment. Packaging requirements are listed in a
publication, Protecting Your Components From Static Damage in Shipment, available from RLWS
Equipment Return Department.

• Examination of such equipment by RLWS confirms that the nonconformity actually exists, and was
not caused by accident, misuse, neglect, alteration, improper installation, improper repair or
improper testing; RLWS shall be the sole judge of all alleged non-conformities.

• Such equipment has not been modified, altered, or changed by any person other than RLWS or its
duly authorized repair agents.

• RLWS will have a reasonable time to repair or replace the defective equipment. Buyer is responsible
for shipping charges both ways.

• In no event will RLWS be responsible for travel time or on-location repairs, including assembly or
disassembly of equipment, nor will RLWS be liable for the cost of any repairs made by others.

THESE WARRANTIES EXCLUDE ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT

LIMITATION WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NEITHER

RLWS

RLWS AND BUYER AGREE THAT RLWS’S SOLE AND EXCLUSIVE LIABILITY HEREUNDER IS LIMITED TO

REPAIR OR REPLACEMENT OF SUCH GOODS. IN ACCEPTING THIS WARRANTY, THE BUYER WAIVES ANY AND
ALL OTHER CLAIMS TO WARRANTY.

SHOULD THE SELLER BE OTHER THAN RLWS, THE BUYER AGREES TO LOOK ONLY TO THE SELLER FOR

WARRANTY CLAIMS.

NO TERMS, CONDITIONS, UNDERSTANDING, OR AGREEMENTS PURPORTING TO MODIFY THE TERMS OF THIS

WARRANTY SHALL HAVE ANY LEGAL EFFECT UNLESS MADE IN WRITING AND SIGNED BY A CORPORATE
OFFICER OF RLWS AND THE BUYER.

NOR DISTRIBUTOR WILL, IN ANY EVENT, BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.

© 2010 Rice Lake Weighing Systems, Inc. Rice Lake, WI USA. All Rights Reserved.

RICE LAKE WEIGHING SYSTEMS • 230 WEST COLEMAN STREET • RICE LAKE, WISCONSIN 54868 • USA

Appendix 39

230 W. Coleman St. • Rice Lake, WI 54868 • USA

U.S. 800-472-6703 • Canada/Mexico 800-321-6703

International 715-234-9171

www.ricelake.com

© 2010 Rice Lake Weighing Systems PN 53175 4/10