All other brand or product names within this publication are trademarks or
registered trademarks of their respective companies.
All information contained within this publication is, to the best of our knowledge, complete and
accurate at the time of publication. Rice Lake Weighing Systems reserves the right to make
changes to the technology, features, specifications and design of the equipment without notice.
The most current version of this publication, software, firmware and all other product
updates can be found on our website:
www.ricelake.com
Page 3
Technical training seminars are available through Rice Lake Weighing Systems.
Course descriptions and dates can be viewed at www.ricelake.com/training
or obtained by calling 715-234-9171 and asking for the training department.
Revision History
This section tracks and describes manual revisions for awareness of major updates.
RevisionDateDescription
DAugust 10, 2022Revision history established; clarified configuration section and general formatting updates.
ENovember 3, 2022 Added cord grip diameter ranges.
FApril 19, 2023Added the 381 indicator models to the manual.
GAugust 16, 2023Added clarifying note about startup
HApril 22, 2024Added the 380X indicator model to the manual
Technical training seminars are available through Rice Lake Weighing Systems.
Course descriptions and dates can be viewed at www.ricelake.com/training
or obtained by calling 715-234-9171 and asking for the training department.
This manual is intended for use by service technicians responsible for installing and servicing 380/380X/381 digital weight
indicators.
®
Configuration and calibration of the indicator can be accomplished using the Revolution
front panel keys. See Section 4.0 on page 38 and Section 5.0 on page 48 for information about configuration and calibration.
configuration utility or the indicator
Manuals and additional resources are available from Rice Lake Weighing Systems at
www.ricelake.com/manuals
Warranty information can be found on the website at www.ricelake.com/warranties
1.1Safety
Safety Definitions:
DANGER: Indicates an imminently hazardous situation that, if not avoided, will result in death or serious injury. Includes
hazards that are exposed when guards are removed.
WARNING: Indicates a potentially hazardous situation that, if not avoided, could result in serious injury or death. Includes
hazards that are exposed when guards are removed.
CAUTION: Indicates a potentially hazardous situation that, if not avoided, could result in minor or moderate injury.
IMPORTANT: Indicates information about procedures that, if not observed, could result in damage to equipment or
corruption to and loss of data.
General Safety
Do not operate or work on this equipment unless this manual has been read and all instructions are understood.
Failure to follow the instructions or heed the warnings could result in injury or death. Contact any Rice Lake
Weighing Systems dealer for replacement manuals.
WARNING
Failure to heed could result in serious injury or death.
Some procedures described in this manual require work inside the indicator enclosure. These procedures are to be performed by
qualified service personnel only.
Ensure the power source is disconnected from the outlet before opening the unit.
Do not allow minors (children) or inexperienced persons to operate this unit.
Do not operate without the enclosure completely assembled.
Do not use for purposes other than weight taking.
Do not place fingers into slots or possible pinch points.
Do not use this product if any of the components are cracked.
Do not exceed the rated specification of the unit.
Only connect unit to equipment certified to IEC 60950, IEC 62368, IEC 61010 or similar.
Do not make alterations or modifications to the unit.
Do not remove or obscure warning labels.
Do not use solvents or aggressive substances to clean the indicator.
• RTC Option (PN 204258) ― Adds date and time functionality to the indicator; time is backed by an independent battery.
1.3Operating Modes
Weigh Mode
Weigh mode is the default mode of the indicator. The indicator displays gross or net weights as required, using the annunciators
to indicate scale status and the type of weight value displayed.
User Mode
User mode is accessible by pressing and holding for five seconds on the front panel while in weigh mode. The indicator
displays the audit, accumulator, tare and version menus when in user mode.
Setup Mode
Setup mode is accessible by pressing momentarily on the front panel during the startup sequence. Only press
once. Do not press and hold or double press . All menus in this section can be accessed from within Setup mode.Most of
the procedures described in this manual, including calibration, require the indicator to be in setup mode.
See Section 4.0 on page 38 for the procedure to enter setup mode and the parameters available.
1.4FCC Compliance
United States
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated
in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
Canada
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio
Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les limites applicables aux appareils
numériques de la Class A prescites dans le Règlement sur le brouillage radioélectrique edicté par le ministère des
Communications du Canada.
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Page 9
1.5Lithium-Ion Battery Safety
The following warnings apply to 380X (PN 214337) indicators with a lithium-ion battery.
Handling Instructions
Read and observe the following warnings and precautions to ensure lithium-ion batteries' correct and safe use.
DANGER: Failure to observe the following precautions will result in battery leakage, overheating, explosion and/ or fire..
• Do not immerse the battery in water or allow it to get wet.
• Do not use or store the battery near heat sources such as a fire or heater.
• Do not connect the battery directly to wall outlets or car cigarette-lighter sockets.
• Do not put the battery on fire or apply direct heat.
• Do not short-circuit the battery by connecting wires or other metal objects to the positive(+) and negative(-)terminals.
• Do not carry or put the battery together with necklaces, hairpins or other metal objects.
• Do not strike, throw or subject the battery to severe physical shock.
• Do not pierce the battery casing with a nail or sharp object, break it open with a hammer, or step on it.
• Do not directly solder the battery terminals.
• Do not attempt to disassemble or modify the battery in any way.
• Do not recharge the battery near a fire or in extremely hot conditions.
WARNING: Failure to observe the following precautions may result in battery leakage, overheating, explosion and/ or fire.
• Do not place the battery in a microwave oven or pressurized container.
• Do not use the battery if it gives off an odor, generates heat, becomes discolored or deformed, or appears abnormal.
• If the battery leaks or emits an odor, immediately remove it from the proximity of any exposed flame. The leaking
electrolyte can ignite and cause a fire or explosion.
• If the battery leaks and electrolyte gets in the eyes, do not rub them. Instead, rinse them with clean running water and
immediately seek medical attention. If left as is, electrolytes can cause eye injury.
Introduction
CAUTION: Do not use or store the battery exposed to extremely hot, such as under window of a car in direct sunlight in a
hot day. Otherwise, the battery may be overheated. Heat can also reduce battery performance and shorten service life.
Use the battery only under the following environmental conditions. Failure to do so can reduce performance or shorten
service life. Recharging the battery outside of these temperatures can cause the battery to overheat, explode or catch fire.
Operating environment:
• When charging the battery: 32° to 113° F (0° to 45° C)
• When discharging the battery: -4° to 140° F (-20° to 60° C)
• Battery may not function outside of temperature guidelines.
If the battery leaks and the electrolyte contacts skin or clothing, rinse the affected area with clean running water. If left as is,
skin inflammation can occur.
The following guidelines will optimize battery life:
• Battery should maintain more than 85% of its charge after one year of storage
• If a device is unused for an extended period, the battery should be removed and stored in a cool, dry place. Otherwise,
reduced performance may occur.
• If storing for longer than 1 month, it is recommended to keep battery charge between 30 and 50 percent.
• The battery should be charged and discharged once every six months to maintain optimal capacity during long-term
storage.
• The battery should have an approximate cycle life of 500 to 1000 charges.
This section describes procedures for connecting power, load cells and data communication cables to a 380/380X/381 Synergy
Series indicator.
An assembly drawing and parts list are included for the service technician.
WARNING
AVERTISSEMENT
Risk of electrical shock.
Risque de choc.
Disconnect power before servicing.
Débranchez l’alimentation avant l’entretien.
CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to state and
local regulations.
ATTENTION: Risque d’explosion si la batterie est remplacée par un type incorrect. Mattre au rebus les batteries usagées
selon les règlements d'état et locaux.
Specified optional power adapters are the only external power sources allowed to be used for the 380/380X/381 Synergy Series
indicators.
•380 ― (PN 206433)
•380X ― Built in power supply. No optional external source.
•381-AA ― (PN 215734)
•381-NiMh ― (PN 185064) The 381-NiMh cannot be powered on with the adapter connected
IMPORTANT: Leaving the charger attached to the 381-NiMh while not plugged in will discharge the battery even if the
indicator is powered off.
The 381-NiMh loses its IP rating when the charger is attached.
WARNING: Failure to heed the following statements could result in serious injury or death.
• Procedures requiring work inside the product enclosure must be performed by qualified service personnel only.
• Use a grounding wrist strap to protect components from electrostatic discharge (ESD) damage when working inside the
product enclosure.
• The power outlet must be near the equipment and must be easily accessible.
2.1Unpacking
Immediately after unpacking, visually inspect the 380/
380/
380X
shipping carton contains the indicator, this manual and a parts kit (Section 2.11 on page 23). The 381 shipping carton
contains a power adapter, the stand and a quick start guide. If parts were damaged in shipment, notify Rice Lake Weighing
Systems and the shipper immediately.
380X/
381 to ensure all components are included and undamaged. The
2.2380/380X Product Dimensions
10Visit our website www.RiceLake.com
9.50 in (241 mm)6.00 in (152 mm)8.57 in (218 mm)11.58 in (294 mm)4.53 in (115 mm) 3.53 in (90 mm)
ABCDEF
Figure 2-1. 380 Product Diagram
Table 2-1. 380/380X Product Dimensions
Page 11
2.3381 Product Dimensions
A
B
D
E
F
C
ABCDEF
6.77 in (172 mm)3.82 in (97 mm)5.06 in (129 mm)8.50 in (216 mm)3.17 in (81 mm)1.77 in (45 mm)
Installation
Figure 2-2. 381 Product Diagram
Table 2-2. 381 Product Dimensions
2.4Mounting Instructions
All 380/
holes. The stand can be mounted on a wall, tabletop or a flat surface. The instructions below are to be used as an example for
all models. Holes in the 380/380X universal mount stand are configured differently than the 381. The 381 universal mount stand
supports additional mounting options.
380X
/381 Synergy Series indicators include a universal mount stand. The 380/
NOTE: The universal mount stand comes attached to the 380/380X. Rice Lake Weighing Systems recommends removing
the indicator from the stand prior to mounting.
Figure 2-3. Mounting the Indicator
1.Using the mount as a template, mark the screw locations.
2.Drill holes for the screws.
3.Secure the universal mount using the appropriate length 1/4 in or M6 hardware (not included).
4.Reattach the 380/
NOTE: The 380/380X parts kit includes rubber grommets to insert into the four screw holes of the universal mount stand for
a non-mounted application.
are included in the parts kit and must be installed in open cord grips to prevent moisture from entering the
enclosure. Depending on the application, install cables as required. Cord grip plugs for the 381 are already installed. The
recommended cable strip length is 0.25 in (7 mm) for all 380/
WARNING: Only connect unit to equipment certified to IEC 60950, IEC 62368, IEC 61010 or similar.
IMPORTANT: Do not have open/bare wires outside of the enclosure. Make sure no stripped portion of cable is on the
outside of the cord grips.
IMPORTANT: Properly seal cord grips to prevent moisture damage inside of the enclosure. Cable plugs must be installed in
unused cord grips. Cord grip dome nuts, around a cable or a plug, must be torqued to 22 in-lb. The cord grip nut against the
enclosure must be torqued to 33 in-lb.
Cable Diameter Ranges
Refer to Table 2-5 for minimum and maximum cable sizes for use with cord grips.
380X
/381 Synergy Series indicator line utilizes a different cord grip configuration. Cable plugs for
380X
/381 connectors.
Cord GripDiameter Range
PG7 (PN 58983)0.098 - 0.256 in (2.5 - 6.5mm)
PG9 (PN 15626)0.138 - 0.315 in (3.5 - 8mm)
PG11 (PN 68600)0.197 - 0.394 in (5 - 10 mm)
Table 2-5. Allowable Cable Diameter Ranges
2.6.1380 Cord Grip Connections (PN 202711)
The 380 provides four cord grips at the bottom of the enclosure for cabling into the indicator. One of the cord grips is used for
the load cell and the other three are used to accommodate the serial connection and other future connections. See Figure 2-6
for the recommended assignments for the 380 cord grips.
Batteries
Cord grip for
Breather Vent
Cord grips for
communication cables
Figure 2-6. Recommended Cord Grip Assignments
Power Jack
load cell cable
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Page 15
Installation
2.6.2380X Cord Grip Connections (PN 214337)
The 380X provides four cord grips at the bottom of the enclosure for cabling into the indicator. See Figure 2-7 for the
recommended assignments for the 380X cord grips.
Cord grips for
communication cables
Cord grip for
load cell cable
Cord Grip for Power
Breather Vent
Figure 2-7. Recommended Cord Grip Assignments
2.6.3381-AA Cord Grip Connections (PN 215695)
The 381-AA provides one cord grip, a power jack and an RJ-11 jack at the bottom of the enclosure for cabling into the indicator.
The cord grip is used for the load cell and the other connections are for power and serial connection. See Figure 2-8 for the
recommended assignments for the 381-AA connections.
The 381-NiMH provides two cord grips and two other connections at the bottom of the enclosure for cabling into the indicator.
One of the cord grips is used for the load cell and the other three connections are used to accommodate the serial connection,
the battery charger and other future connections. See Figure 2-9 for the recommended assignments for the 381-NiMH
connections.
WARNING: Only connect unit to equipment certified to IEC 60950, IEC 62368, IEC 61010 or similar.
IMPORTANT: Removal of the RJ-11 cover and the charger cap invalidate the IP rating of the unit.
Battery charger
Cord grip for
load cell cable
connector
RJ-11 Serial
connection
cover
Cord grip for
optional
connectivity
Figure 2-9. Recommended Connection Assignments
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Page 17
Installation
2.7380/380X Cable Shield Grounding
All cables routed through the cord grips on the 380/
• Use M4 screws provided in the parts kit to install shielding clamps on the grounding rail at the back of the enclosure
• Install only the necessary amount of shielding clamps for the cord grips to be used
• Remove the insulated jackets and shielding per the following instructions
Shielding Procedure
1.Install the shielding clamps on the grounding rail using the clamp screws. Finger tighten the screws at this time.
2.Route the cables through the cord grips and the shielding clamps to determine the cable lengths required to reach the
appropriate cable connectors.
3.Mark cables to remove the insulated jacket as described below for Foil Shielded Cables and Braid Shielded Cables.
Foil Shielded Cables
380X
must be shield grounded against the grounding rail in the enclosure.
Shield wire
Length of foil before
folding back on
cable insulation
Cut insulated jacket here
for foil shielded cables
Figure 2-10. Foil Shielded Cable
Silver
side out
1.Strip the insulated jacket and foil 1/2 in (15 mm) past the shielding clamp.
2.Strip another 1/2 in of the insulated jacket, leaving the foil shielding exposed.
3.Fold the foil shielding back on the cable where the cable passes through the clamp.
4.Ensure the silver (conductive) side of the foil is turned outward.
5.Wrap the shield wire around the cable, ensuring it contacts the foil where the cable passes through the clamp.
6.Torque the shielding clamp screw to 10 in-lb (1.1 N-m), ensuring the clamp is around the cable and contacting the
shield wire.
Braid Shielded Cables
Braid
Cut insulated
jacket here
Figure 2-11. Braid Shielded Cable
1.Strip the insulated jacket and braided shielding from a point just past the shielding clamp.
2.Strip another 1/2 in (15 mm) of the insulated jacket, leaving the braid exposed where the cable passes through the
clamp.
3.Torque the shielding clamp screw to 10 in-lb (1.1 N-m), ensuring the clamp is contacting the braided shielding of the
cable.
NOTE: The recommended cable strip length is 0.25 in (7 mm) for all 380/380X/381 connectors.
To attach the cable from a load cell or junction box, route cable to the YC3 connector. See
from the load cell or junction box to connector.
ConnectorPinFunction
YC31+SIG
2–SIG
3+SEN
4–SEN
5+EXC
6–EXC
Table 2-6. YC3 Pin Assignments (Load Cell)
NOTE: For a 4-wire installation leave pins 3 and 4 empty on the connector.
For a 6-wire installation set SW2 to all positions “off”, for 4-wire installation set all positions to “on.”
Table 2-6
for wiring the load cell cable
2.8.2380/380X RS-232 Serial Communications
The CN10 connector is intended to provide a connection point for the RS-232 serial communications. One RS-232 port is
available. See Table 2-7 for the pin assignments for the CN10 connector.
ConnectorPinRS-232
CN101TX1
Table 2-7. CN10 Pin Assignments (RS-232)
NOTE: This connection is available on the outside of the 381 enclosure via an RJ-11 connector and optional
cable (PN 215273). The serial connection can be made directly to the CN10 connector if the RJ-11 connection is not wanted.
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2RX1
3GND
4N/A
5N/A
Page 19
Installation
2.9Power Connections
Power is connected to the power supply and the CPU board through the power harness.
ConnectorPinWirePower
CN11Red+Vin
2BlackGND
3N/AN/A
4N/AN/A
Table 2-8. CN1 Power Pin Assignments (Power Supply)
2.9.1380 Power Connections
The 380 Synergy Indicator is powered by 4 C-Cell Batteries or an optional 12 V adapter (PN 206433). When the adapter is
inserted into the power jack, indicator power is disconnected from the battery holders and batteries no longer drain. The Power
adapter does not charge the batteries.
NOTE: Optional power adapter (PN 206433) is the only external power source allowed to be used.
Ensure that battery covers are screwed finger tight. If covers are not fully secured, the indicator will not function.
The 380X Synergy Indicator is powered by a rechargeable lithium-ion battery and a built in power supply. Power to the CPU
board is routed through the charger board.
Black Wire to
charger board
J2 - Pin 3
Yellow Wire to
charger board
J2 - Pin 2
Red Wire to charger
board J2 - Pin 1
Brown wire AC power to
power supply L - Pin 1
Blue wire AC power to
power supply N - Pin 2
Power Cable
AC versions of the 380X are shipped with the AC power cable already installed.
NOTE: The AC power cable is grounded to the threaded grounding hole on the back panel of the enclosure between the
cord grip and the power supply connections rather than using Pin 3. This is a UL requirement.
NOTE: Colors may vary depending on manufacturer of AC power cable. Utilize testing procedures to ensure proper
installation.
Black wire power
supply -V Pin4 to
charger board J4 - Pin 1
Red wire power
supply +V Pin5 to
charger board J4 - Pin 2
PinDescriptionWire ColorCable Part No.
1120 VAC (Line In)Brown or Black180842
2AC NeutralBlue or White
3GroundN/C or Green/Yellow –
4DC Out (-V)Black199514
5DC Out (+V)Red
Table 2-9. AC Power Supply Pin Assignments
Black Wire
charger board J3 - Pin 2 to
CPU Board CN1 - Pin 2
Red Wire
charger board J3 - Pin 1 to
CPU Board CN1 - Pin 1
Figure 2-14. Battery Cell Wiring
Figure 2-15. AC Power Cable
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Page 21
Installation
Battery Pack
NiMH Battery
CN1
2
1
4
3
2.9.3381-AA Power Connections
The 381-AA Synergy Indicator is powered by 4 AA Batteries or an optional 12 V adapter (PN 215734). When the adapter is
inserted into the power jack, indicator power is disconnected from the battery holders and batteries no longer drain. The power
adapter does not charge the batteries.
Black wire
to GND
Red wire to CN1
Pin 1
Table 2-8 on page 19
Red Jumper
Wire
Black wire to CN1
Pin 2
Table 2-8 on page 19
Red Wire to
+ on Battery
Pack
Note: Factory installed power
harness crimps to CN1 at PCB.
When battery is replaced,
connector must also be
replaced to reconnect all wires.
Figure 2-16. 381-AA Battery Cell Wiring
2.9.4381-NiMH Power Connections
The 381-NiMH Synergy Indicator is powered by a rechargable NiMH battery. The Power adapter (PN 185064) charges the
battery.
IMPORTANT: The 381-NiMH must not be powered on while battery is charging.
Leaving the charger attached to the 381-NiMh while not plugged in will discharge the battery even if the indicator is
powered off.
Red Wire to
CN1 - Pin 1
Brown wire to
CN1 - Pin 1
Black wire to
CN1 - Pin 2
Note: Factory installed power
harness and battery both crimp to
CN1 at PCB. When battery is
replaced, connector must also be
replaced to reconnect all wires.
Once work inside of the enclosure is complete, reattach the front plate ground wire to the front plate.
2.10.1 380/380X Front Plate Reattachment
Position the front plate over the enclosure and install the four front plate screws with a Philips head screw driver. Use the torque
pattern in Figure 2-18 to prevent distorting the front plate gasket. Torque screws to 10 in-lb (1.1 N-m).
Figure 2-18. 380/380X Front Plate Torque Pattern
NOTE: Torqued screws may become less tight as the gasket is compressed during the torque pattern; a second torque is
required using the same pattern and torque value.
2.10.2 381 Reassembly
Position the Back cover over the enclosure and install the four screws with a 3mm hex key (PN 216647). Use the torque pattern
in Figure 2-19 to prevent distorting the gasket on the 381-NiMH. Torque screws to 13 in-lb (1.5 N-m).
Figure 2-19. 381 Torque Pattern
NOTE: Torqued screws may become less tight as the gasket is compressed during the torque pattern; a second torque is
required using the same pattern and torque value.
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Page 23
2.11380/380X Parts Kit Components
Part No.Description Qty.
108945SCREW, M3 x 0.5 x 8 mm Phillips Flat Countersunk Stainless Steel Machine Screw1
15631CABLE TIE, 3 in Nylon4
15650MOUNT, 3/4 in Cable Tie Mount2
15664GLAND, Reducing 9 mm-3/8NPT2
192586FRAME, Jumper Protection1
19538POST PLUG, 1/4 in x 1.00 Slotted Black Plastic3
202140SCREW, M4 x 0.7 x 10 Phillips Pan Head Zinc Finish Steel SEMS Screw with External Tooth Washer3
28325
30632
42149BUMPER, 0.50 OD x 0.281 ID Rubber Grommet4
53075CLAMP, Ø 0.078 in Ground Cable Shield4
67550CLAMP, Ø 0.125 in Ground Cable Shield2
94422LABEL, 0.40 x 5.00 Capacity Label1
BAG, 2 x 3 2-Mil Write On, Ziploc Style Plastic Bag
BAG, 5 x 8 2-Mil Ziploc Style Plastic Bag
Table 2-10. 380/380X Parts Kit (PN 205840) Components
The front panel consists of a seven-segment LCD display with six 1.0 in (25 mm) tall digits. A negative number displays as five
digits plus the negative symbol. The front panel also includes five flat panel keys, backed by tactile primary scale function buttons
with an integrated power button. There are annunciators built into the LCD screen that show units and scale functions.
3.1Front Panel
380/380X Synergy Front
Panel
Figure 3-1. 380/380X/381 Synergy Series Front Panels
381 Synergy Front Panel
NOTE: All procedures in this manual use the 380 keys to illustrate functions. When operating a 381 Synergy product, use
the corresponding buttons below.
380/380X
Key
381
Key
Menu
Navigation
Move UP
menu
structure
Move DOWN
menu
structure
-Confirm
Move LEFT
in menu
structure
Move RIGHT
in menu
structure
Numeric
EntryWeigh Mode Function
Increase
digit value
Decrease
digit value
Delete
current
digit and
move left
Move right
one digit
Sets the current gross weight to zero, provided the amount of weight to be removed or added is within
the specified zero range and the scale is not in motion; the zero band is defaulted to 1.9% of full scale,
by 1
but can be configured for up to 100% of full scale;
hold five seconds to enter user mode when unit is already powered on
IMPORTANT: Do not hold during power up. Indicator enters update firmware mode if power
is held during power up (Section 9.5.2 on page 60)
Switches the display mode from gross to net, or from net to gross; If a tare value has been entered or
acquired, the net value is the gross weight minus the tare; gross mode is represented by the G annunci-
by 1
ator; net mode is represented by the NET annunciator
Performs one of several predetermined Tare functions dependent on the mode of operation selected in
digit
the TARE FN parameter;
Switches the weight display to an alternate unit; The alternate unit is defined in the Configuration menu,
and could be kg, g, lb, oz, tn or t;
Turns the unit ON/OFF:
If ON, press and hold for five seconds to turn unit OFF
If OFF, press and hold for two seconds to turn unit ON
Press momentarily to send on-demand print format out the configured port, provided the conditions for
standstill are met; RS-232 is default port
Table 3-1. Buttons and Descriptions
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Page 33
Operation
UNITS
PRINT
ZERO
GROSS
NET
B/N
TARE
T
ZERO
ZERO
GROSS
NET
B/N
UNITS
PRINT
TARE
T
3.2LCD Annunciators
The 380/380X/381 display uses LCD annunciators to provide additional information about the value being displayed and battery
status.
Figure 3-2. LCD Display
LCDDescription
The Center of Zero annunciator – Indicates the current gross weight reading is within ± 0.25 display divisions of the acquired zero;
A display division is the resolution of the displayed weight value, or the smallest incremental increase or decrease which can be dis-
played or printed
G
Net
LT
PT
Gross annunciator - Gross weight display mode
Net annunciator – Net weight display mode
Tare annunciator – Indicates a push-button tare weight has been acquired and stored in memory
Preset Tare annunciator – Indicates a preset tare weight has been keyed in or entered and stored in memory
Battery annunciator – Indicates remaining battery capacity
• 3 bars - >95% capacity remaining
• 2 bars - 5-95% capacity remaining
• 1 bar - 1-5% capacity remaining
• 0 bars - <1% capacity remaining
Unstable annunciator – Scale is unstable or outside the specified motion band; Some operations, including zero, tare and print, can only
~
be done when the unstable annunciator is off
Unit displayed annunciator – Displays which unit of measure is being used; units available are lb (pounds), kg (kilograms), t (tonnes),
g (grams), tn (short ton), oz (ounce)
Table 3-2. LCD Annunciators
3.3General Navigation
The front panel scale function buttons are also used to navigate through the menu structure.
• and move left and right (horizontally) in a menu level
• and move up and down to different menu levels and to exit a menu
• enters a menu or parameter and selects/saves parameter settings or values if in a value entry mode
• Press and hold for five seconds to access user mode
• Use the , , and to enter a value and press to accept the value
Several parameters in the menu structure require the entry of a numeric value rather than the making of a selection. Numbers
are entered in two steps. First the numeric digits are entered, then the decimal point is positioned.
Follow this procedure to enter a numeric value:
1.Press
to enter into a parameter. The current parameter value displays. The current position in the string
continuously blinks.
2.Press and to change location of flashing digit. Adjust digit as follows until desired number is selected.
3.Press and to change the flashing digit.
4.Press to save numeric digits. Decimal position slowly flashes.
5.Press and to change the location of the decimal.
6.Press to confirm the new value and exit editor. The next parameter in the menu displays.
NOTE: Pressing also saves the new value. The next parameter in the menu displays.
NOTE: There is no decimal place to the right of the right-most digit.
3.3.2Alphanumeric Entry
Several parameters in the menu structure require the entry of an alphanumeric value rather than the making of a selection.
NOTE: The end of the alphanumeric character string is indicated by the “_” character symbol.
Follow this procedure to enter an alphanumeric value:
1.Press
continuously blinks.
2.Press
3.Perform one of the following actions:
to enter into a parameter. The current parameter entry displays. The current position in the string
or to change the blinking character to be edited.
• Press to add a new character or space to the left of the blinking character
• Press
twice to delete blinking character
• Press once to edit blinking character; Proceed to next step
4.Press
5.Press
or to scroll through available ASCII characters (Table 10-4 on page 66).
to accept character edit. The next character to the right continuously blinks.
6.Repeat the previous steps until alphanumeric entry is complete.
7.Press to confirm current string and exit editor. The next parameter in the menu displays.
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Page 35
Operation
ZERO
PRINT
PRINT
PRINT
UNITS
GROSS
NET
B/N
TARE
T
ZERO
TARE
T
ZERO
TARE
T
TARETTARE
T
TARE
T
3.4Weigh Mode Operation
This section summarizes basic 380/380X/381 operations.
3.4.1Zero Scale
1.In gross mode, remove all weight from the scale and wait for the "~" annunciator to turn off.
2.Press . The displays to indicate the scale is zeroed.
NOTE: The scale must be stable and within the configured zero range for the scale to be zeroed. If the scale cannot be
zeroed, see Section 10.1 on page 61.
3.4.2Print Ticket
1.Wait for the "~" annunciator to turn off.
2.Press to send data to the configured port. The default print port is RS-232.
"~" annunciator is displayed when the is pressed, the print action only occurs if the scale comes out of motion within
If the
three seconds. If the scale stays in motion for over three seconds, the press is ignored.
3.4.3Toggle Units
Press to toggle between primary and secondary units. The LCD annunciator representing the current unit is displayed.
3.4.4Toggle Gross/Net Mode
Net mode is available when a tare value has been entered or acquired (Net = Gross minus Tare). If tare has not been entered
or acquired, the display remains in gross mode. The LCD annunciator G or NET indicates the current mode.
Press to toggle the display mode between gross and net.
3.4.5Acquire Tare
1.Place a container on the scale and wait for the "~" annunciator to turn off.
2.Press to acquire the tare weight of the container. Then Net weight displays, and the Net and LT annunciators
are displayed.
3.4.6Remove Tare Value
1.Remove all weight from the scale and wait for the "~" annunciator to turn off. The display reads the negative tare value.
2.Press to zero the scale, if needed.
3.Press (or in OIML mode). Display changes to gross weight and the Gross annunciator turns on.
3.4.7Preset Tare (Keyed Tare)
Tare mode must be set to keyed or both for the preset tare feature to function.
1.Remove all weight from the scale and wait for the the
2.Press and hold for five seconds. Indicator will enter numeric entry mode.
3.Use the navigation keys to enter the tare weight value. See Section 3.3.1 on page 34.
4.Press to terminate numeric entry mode; press a second time to terminate preset tare entry mode.
5.The display changes to net weight, the Net and PT annunciators display.
NOTE: Press again while the "~" annunciator is off, or enter a keyed tare of zero to remove the preset tare value.
"~" annunciator to turn off and annunciator to display.
User Menu provides access to all menus in Section 4.0 on page 38 except for the Setup menu. For more information on each of
the menus, see the following sections:
• Audit Menu - Section 4.3 on page 40
• Accumulator Menu - Section 4.5 on page 47
• Tare Menu - Section 4.5 on page 47
3.5.1Display a Stored Tare
1.Press for five seconds to enter user mode. Audit displays.
2.Press or until tare displays.
3.Press to enter tare menu. dsptar displays.
4.Press to display the stored tare value.
5.Press four times to return to weigh mode.
If there is not a tare in the system, the value displayed is zero.
3.5.2Clear a Stored Tare
1.Press for five seconds to enter user mode. Audit displays.
2.Press or until tare displays.
3.Press to enter tare menu. dsptar displays.
4.Press . clrtar displays.
5.Press to clear the stored tare value. ok displays.
6.Press three times to return to weigh mode.
3.5.3View Legally Relevant Version
1.Press for five seconds to enter user mode. Audit displays.
2.Press . lrv displays.
3.Press . The legally relevant version displays.
4.Press three times to return to weigh mode.
3.5.4Display Accumulator
1.Press for five seconds to enter user mode. Audit displays.
2.Press or until accum displays.
3.Press . dspacm displays.
4.Press . The accumulator value displays.
5.Press three times to return to weigh mode.
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3.5.5Print Accumulator
ZERO
UNITS
PRINT
GROSS
NET
B/N
PRINT
GROSS
NET
B/N
ZERO
ZERO
UNITS
PRINT
GROSS
NET
B/N
UNITS
GROSS
NET
B/N
ZERO
ZERO
ZERO
ZERO
GROSS
NET
B/N
UNITS
GROSS
NET
B/N
PRINT
GROSS
NET
B/N
ZERO
TARE
T
ZERO
1.Press for five seconds to enter user mode. Audit displays.
2.Press or until accum displays.
3.Press . dspacm displays.
4.Press . prtacm displays.
5.Press to print the accumulator value. ok displays.
6.Press three times to return to weigh mode.
3.5.6Clear Accumulator
1.Press for five seconds to enter user mode. Audit displays.
2.Press or until accum displays.
3.Press . dspacm displays.
4.Press . clracm displays.
5.Press to clear the accumulator value. ok displays.
6.Press three times to return to weigh mode.
3.6Reset (Default) Configuration
Perform the following to reset the indicator to factory settings:
NOTE: In order to reset the indicator to factory configured settings, the indicator must be in the Setup Menu (see
Section 4.0 on page 38) and the CAL jumper must be removed (see Section 4.1 on page 38).
Operation
1.Access setup mode by pressing once during the startup sequence. SETUP displays.
NOTE: When accessing Setup mode, only press once. Do not press and hold or double press .
There are two types of configuration parameters in the 380
/380X
/381, setup mode parameters (or Legal for Trade configuration)
and user mode parameters (or non-legal configuration).
• The Setup mode parameters are accessed by pressing momentarily during the startup sequence. Only press
once. Do not press and hold or double press . All menus in this section can be accessed from within Setup
mode.
• The User mode can be accessed by pressing for five seconds. User mode includes all menus in this section other
than the setup menu.
NOTE: The key press must end before start-up is complete.
NOTE: CAL jumper must be removed to access Setup mode parameters (see Section 4.1).
The following sections provide graphic representations of the 380/380X/381 menu structures. Most menu diagrams are
accompanied by a table which describes all parameters and parameter values associated with the menu. The factory default
setting appears in bold type.
NOTE: All weight related parameters must be configured prior to calibrating the unit.
4.1Seal the Indicator
Access to setup mode is typically allowed through
for Trade applications it is necessary to restrict access to setup mode. This restriction is accomplished in two steps. First the
firmware access to Setup mode must be restricted by shorting the JP3/CAL jumper on the CPU board. Then the enclosure must
be secured with tamper proof seal. The 380/380X/381 all use the same method to restrict access.
NOTE: In certain Legal for Trade applications it is necessary to seal the indicator to restrict access to the CAL jumper.
Breaking of the seal terminates the Legal for Trade status of the indicator because the seal limits access to the
configuration menu.
pressing momentarily during the power up sequence. In certain Legal
4.1.1Close the CAL Jumper
With the jumper open, the 380/380X/381 can be calibrated and configured. The jumper must be installed before the
380/380X/381 is sealed for legal for trade applications.See Figure 2-12 on page 18for the location of the CAL jumper on the
CPU board.
NOTE: Always place jumper onto JP3 directly aligned with the pins. If jumper is rotated or mis-aligned, the jumper
will be damaged.
To restrict firmware access to the 380
1.Short the CAL jumper to restrict access to setup mode.
2.Install the cover over the CAL jumper to protect access to the jumper. (Optional)
/380X
/381 indicator for Legal for trade applications:
Figure 4-1. Closing the CAL Jumper
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Page 39
Configuration
4.1.2Seal the 380/380X
To seal the 38/380X indicator to restrict access of the CAL jumper, electronics, electrical contacts and Legal for Trade
configuration parameters:
1.Short the CAL jumper to restrict access to setup mode. (Figure 4-1 on page 38)
2.Torque the four front plate screws to 10 in-lb (1.1 N-m).
3.Navigate the lead sealing wire through the lower two fillister head screws on the front plate and the hole at the bottom
center of the front plate, as shown in Figure 4-2.
4.Seal the wire to secure.
NOTE: CAL jumper must be in place to prevent access to Setup mode at startup (Figure 4-1 on page 38).
Figure 4-2. Sealing the 380/380X Indicator – No Access
4.1.3Seal the 381
The 381 is sealed with a self-destructive adhesive label (PN 162882) placed over the seam between the two halves of the
indicator. The seal prevents the front and back from being separated and prohibits access to the jumper .
1.Short the CAL jumper to restrict access to setup mode. (Figure 4-1 on page 38)
2.Seal 381 with two self destructive adhesive labels placed over the seam between the two halves of the indicator.
Setup – Set configuration parameters for indicator (only visible in setup mode); see Section 4.3
Accumulator – Displays, prints and clears accumulated weight value; see Section 4.4 on page 46
Tare – Displays and clears stored tare value; see Section 4.5 on page 47
Time – Displays the time and allows the time to be edited (24-hour) (Only visible with RTC option installed)
Date – Displays the date and allows the date to be edited (Only visible with RTC option installed)
Version – Displays the installed firmware version number
Audit – Displays the legally relevant firmware version number; see Section 4.6 on page 47
Table 4-1. Main Menu Descriptions
4.3Setup Menu
Figure 4-5. Setup Menu
NOTE: Setup menu is only visible in setup mode.
ParameterDescription
Config
Format
Calibr
Comm
Progrm
Pformt
sformt
deflt
Configuration – See Section 4.3.1 on page 41 for menu structure and parameter descriptions of the Configuration menu
Format – See Section 4.3.2 on page 42 for menu structure and parameter descriptions of the Format menu
Calibration – See Section 4.3.3 on page 42 for menu structure and parameter descriptions of the Calibration menu
Communication – See Section 4.3.4 on page 43 for menu structure and parameter descriptions of the Communication menu
Program – See Section 4.3.5 on page 44 for menu structure and parameter descriptions of the Program menu
Print Format – See Section 4.3.6 on page 45 for menu structure and parameter descriptions of the Print Format menu
Stream Format – See Section 4.3.7 on page 46 for menu structure and parameter descriptions of the Stream Format menu
Default Configuration – Resets settings to indicator default
Table 4-2. Setup Menu Descriptions
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Setup
Config
Capcty
fltchn
digfl1digfl2
digfl3
dfsensdfthrh
ZtrkbnZrangeIntzromotbanovrloasmprat
rtltrp
tarefnsstime
4.3.1Setup – Configuration Menu
Figure 4-6. Setup – Configuration Menu
ParameterDescription
capcty
Ztrkbn
Zrange
Intzro
Motban
Ovrloa
Smprat
fltchn
digfl1-3
Dfsens
Dfthrh
RTLTRP
Tarefn
Sstime
Capacity – Maximum rated capacity of the scale; Enter value: 0.000001–99999.0, 10000.0 (default)
Zero Track Band – Automatically zeros the scale when within the range specified, as long as the input is within the zrange and
scale standstill; Max legal value depends on local regulations; Specify the zero tracking band in ± display divisions; Enter value:
0.0–100.0, 0.0(default)
Zero Range – The total amount the scale can be zeroed; Zero range represents a percentage of capacity; The default value of
1.9 represents ±1.9% around the calibrated zero point, for a total range of 3.8%; A value of 0.0 prevents zeroing; Maximum legal
value depends on local regulations; Enter value: 0.0–100.0, 1.9 (default)
Initial Zero Range – When the indicator is turned on and the weight value is between the ± percent range specified of Calibrated
Zero, the indicator automatically zeros off the weight; Enter value: 0.0–100.0, 0.0(default)
Motion Band – Sets the level, in display divisions, at which scale motion is detected; If motion is not detected for the time defined
by
ss time, the motion annunciator is not displayed; Some operations, including print, tare, and zero, require the scale to be at
standstill; Maximum legal value varies depending on local regulations; If this parameter is set to 0, the motion annunciator is
never lit and operations requiring standstill are performed regardless of scale motion; If 0 is selected,
set to 0; Enter value: 0–100, 1 (default)
Overload – Determines the point at which the display blanks and the overload error message displays (^^^^^^);
Maximum legal value varies depending on local regulations; Settings: FS+2% (default), FS+1D, FS+9D, FS
Sample Rate – Selects measurement rate, in samples per second, of the analog-to-digital converter; Lower sample rate values
provide greater signal noise immunity; Settings: 5HZ, 6HZ, 10HZ, 12HZ, 20HZ, 25HZ (Default), 40HZ, 50HZ, 80HZ, 100HZ
Filter Chain Type – Sets the filter type to be used; Settings:
AVGONLY (default) – Digital Rolling Average Filter (Section 10.5.1 on page 64); Uses DIGFL1-3, DFSENS and DFTHRH
RAW – No filtering
Digital Filters – Sets the digital filtering rate used to reduce the effects of environmental influences from the immediate area of
the scale; Settings indicate the number of A/D conversions per update which are averaged to obtain the displayed reading; a
higher number gives a more accurate display by minimizing the effect of a few noisy readings, but slows down the response time
of the indicator; Settings: 1, 2, 4 (default), 8, 16, 32, 64, 128, 256
Digital Filter Sensitivity – Specifies the number of consecutive A/D readings which fall outside the Filter Threshold before filtering
is suspended; Settings: 2OUT (default), 4OUT, 8OUT, 16OUT, 32OUT, 64OUT, 128OUT
Digital Filter Threshold – Sets a threshold value, in display divisions; when a number of consecutive A/D readings (Digital Filter
Sensitivity) falls outside of this threshold value (when compared to the output of the filter), filtering is suspended and the A/D
value is sent straight through the filter; Filtering is not suspended if the threshold is set to NONE; Settings: NONE (default), 2D,
5D, 10D, 20D, 50D, 100D, 200D, 250D
RattleTrap – Enables RattleTrap filtering; Effective at eliminating vibration effects, environmental influences and mechanical
interference from nearby machinery, may increase response time over standard digital filtering; Settings: OFF (default), ON
Tare Function – Enables or disables push-button and keyed tare; Settings:
BOTH (default) – Both push-button and keyed tare are enabled
NOTARE – No tare allowed (gross mode only)
PBTARE – Push-button tares enabled
KEYED – Keyed tare enabled
Standstill Time – Specifies the length of time the scale must be out of motion, before the scale is considered to be at standstill (in
0.1 sec intervals); Enter value: 0–600, 10(default)
Table 4-3. Setup – Configuration Menu Descriptions
Format – Sets the decimal point and the display divisions for the Primary (primar) and Secondary (secndr)
display weight format; For example, select 888.885 if a count by of 0.005 is needed or select 888820 if a count by of
20 is needed (the 8s serve as placeholders and show a breakdown of how digits will display);
Units – Sets the units type; Settings: LB (Primary default), KG (Secondary default), OZ, TN, T, G, NONE
Enabled – Enables UNITS button to toggle between the primary and secondary units; Settings: ON (default), OFF
Figure 4-7. Format – Primary and Secondary Menus
Table 4-4. Format – Primary and Secondary Menu Description
4.3.3Setup – Calibration Menu
For more information on Calibration procedures, see Section 5.0 on page 48.
Figure 4-8. Setup – Calibration Menu
ParameterDescription
wzero
ZROCNT
wval
wspan
SPNCNT
Zero Calibration – Executes the zero calibration process;
Zero Calibration Count – Displays the raw count value at the zero weight; A zero calibration (WZERO)
generates this raw count value; Manually changing this count value changes the zero weight and negates the
zero calibration
Test Weight Value – Sets the weight value for the span calibration;
Enter value: 0.000001–999999.999999, 10000.0 (default)
Span Calibration – Executes the span calibration process;
Span Calibration Count – Displays the raw count value at the span weight; A span calibration (WSPAN)
generates this raw count value; Manually changing this count value changes the span weight and negates the
span calibration
Table 4-5. Setup – Calibration Menu Description
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ParameterDescription
Setup
Comm
SERIAL
triggeBAUD
RS232
BITSStpBITTERMINEOLDLYECHOReSPNS
triggeTERMINEOLDLYECHOReSPNS
usb
wlin
rezero
LSTZRO
TMPZRO
Linear Calibration – A linear or multi-point calibration is performed by entering up to four additional calibration
points;
WLIN V# – Sets the test weight value for linear calibration point
WLIN C# – Executes the linear calibration process for the point; generates the raw count value (F) for
the test weight value (V)
WLIN F# – Displays the raw count value at the linear point weight; A linear calibration (WLIN C#)
generates this raw count value; Manually changing this count value changes the linear point weight and
negates the linear calibration for the point
Rezero – Removes an offset value from the zero and span calibrations
Last Zero – Takes the last pushbutton zero in the system (from weigh mode) and uses it as the new zero
reference point, after which a new span calibration must be performed; This calibration cannot be performed
when calibrating a scale for the first time
Temporary Zero – Temporarily zeros the displayed weight of a non-empty scale, after a span calibration was
performed; The difference between the temporary zero and the previously calibrated zero value is used as an
offset
Table 4-5. Setup – Calibration Menu Description (Continued)
4.3.4Setup – Communication Menu
Serial Port supports RS-232 serial communication. USB port supports USB virtual COM port.
Configuration
Figure 4-9. Communication – Serial Port Menu
ParameterDescription
trigge
baud
bits
STPBIT
termin
eoldly
echo
RESPNS
Trigger – Sets the input trigger type; Settings:
CMD (default) – Command: allows operation of EDP commands and printing
STRIND – Stream Industrial Scale Data: data is updated up to the configured sample rate; allows operation of
EDP commands and printing
STRLFT–Stream Legal for Trade Data: data is updated at the configured display update rate; allows operation of
EDP commands and printing
Baud Rate – Sets the transmission speed for the port (RS-232 only); Settings: 1200, 2400, 4800, 9600 (default), 19200,
38400, 57600, 115200
Data Bits – Sets number of data bits transmitted or received by the port and specifies the parity bit to odd, even or none
(RS-232 only); Settings: 8NONE (default), 7EVEN, 7ODD
Stop Bits – Sets the number of stop bits transmitted or received by the port (RS-232 only); Settings: 1 (default), 2
Outgoing Line Termination – Sets the termination characters for data sent from the port; Settings: CR/LF (default), CR
End of Line Delay – Sets the delay period from when a formatted line is terminated to the beginning of the next
formatted serial output (measured in 0.1 second intervals); Enter value: 0–255, 0 (default)
Echo – Specifies if characters received by the port are echoed back to the sending unit; Settings: ON (default), OFF
Response – Specifies if the port transmits replies to serial commands; Settings: ON (default), OFF
Table 4-6. Communication – Serial Port Menu Description
Power Up Mode – When the indicator is turned on, it performs a display test, then enters a warm up period; Settings:
GO (default) – Performs display test, then enters weigh mode after brief warm up period
DELAY – Performs display test, then enters a warm up period of 30 seconds
• If no motion is detected during warm up period, indicator enters weigh mode when warm up period ends
• If motion is detected, the 30 second timer is reset and the warm up period is repeated
Regulatory Mode – Specifies the regulatory agency having jurisdiction over the scale site; the value specified for this parameter
affects the function of the front panel tare and zero keys; Settings: NTEP (default), OIML, CANADA, NONE
• OIML, NTEP, and CANADA modes allow a tare to be acquired at a weight greater than zero; NONE allows tares to be
acquired at any weight value
• OIML, NTEP, and CANADA modes allow a tare to be cleared only if the gross weight is at no load; NONE allows tares to be
cleared at any weight value
• NTEP and OIML modes allow a new tare to be acquired even if a tare is already present; In CANADA mode, the previous
tare must be cleared before a new tare can be acquired
• NONE, NTEP and CANADA modes allow the scale to be zeroed in either gross or net mode as long as the current weight is
within the specified ZRANGE; In OIML mode, the scale must be in gross mode before it can be zeroed; pressing the ZERO
key in net mode clears the tare
Consecutive Numbering – Allows sequential numbering for print operations; the value is incremented following each print operation
which includes <CN> in the ticket format; Enter value:0–999999, 0(default)
Consecutive Number Startup Value – Specifies the initial consecutive number (CONSNU) value used when the consecutive number
is reset by sending KCLRCN EDP serial command; Enter value:0–999999, 0(default)
Unit ID – Specifies the unit identification string with an alphanumeric value;
Enter characters: Up to 8 alphanumeric characters, 1 (default)
Accumulator – Accumulation can be toggled ON/OFF; if ON, accumulation occurs on print operation; if OFF, an accumulation
does not occur; Settings: OFF (default), ON
Return to Zero Grads – When the weight (in display graduations) falls below the value set, the accumulator is rearmed;
Enter Value: 0.0-100.0,
Weighment Threshold – When the weight exceeds the value set, the number of weighments counter is incremented;
Enter value: 0.0–999999.0, 1000.0(default)
Number of Weighments – Displays the total number of weighments; Read only
Maximum Weighment – Displays the maximum weighment made; Read only
Date/Time of Max Weight – Displays the date the maximum weighment occurred; Read only (only available when RTC is installed)
Date – Allows setting of the date format and date separator character; (only available when RTC is installed)
DATEFMT – Date Format; Settings:
DATESEP – Date Separator; Settings:
Time – Allows setting of the time format and the separator character; (only available when RTC is installed)
TIMEFMT – Time Format; Settings:
TIMESEP – Time Separator; Settings:
0.4
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Figure 4-10. Setup – Program Menu
(default)
MMDDYY
12HOUR
Table 4-7. Setup – Program Menu Description
(default), DDMMYY, YYMMDD, YYDDMM
SLASH
(default), DASH, SEMI, DOT
(default), 24HOUR
COLON
(default), COMMA, DOT
Page 45
ParameterDescription
Setup
Pformt
formatdest 1
Nfmt
formatdest 1
Gfmt
Formatdest 1
Acmfmt
formatdest 1
Nfmt
keyhld
kybdlkKeyboard Lock – Disables the keyboard except power; settings:
zeronlZero Only – Disables the keyboard except Zero and Power; settings:
brightBrightness of Back Light; settings:
BateryBattery – Power supply via battery
pwrsavPower Saving mode – Energy saving for battery operation
autoffAuto Off Time – Time (in minutes) at zero weight after which the scale will power off. A setting of 0 will not power off;
locale
grvorg
grvdst
Key Hold – Allows setting of the key hold time and interval
HLDTME – Key hold time (in tenths of a second); 20 equals 2 seconds; Enter value: 10–50, 20 (default)
INTRVL – Key hold time interval; the amount of time between increments during a key hold (in twentieths of a second);
2 equals a tenth of a second (10 increments per second during a key hold); Enter value: 1–100, 2 (default)
OFF
(Default), ON
OFF
(Default), ON
LOW
(default), MED, HIGH, OFF
NONE – No battery
ALK – Alkaline battery (non-rechargable)
NIMH – Nicken Metal Hydrade
LITHIM – Lithium Ion
NONE
(default)
LOW – Turns off backlight after 30 seconds of no activity; changing weight or a button press will illuminate the backlight
HIGH – Turns off backlight and load cell after 30 seconds at zero weight; any button must be pressed to wake up indicator
OFF (default) – gravity compensation disabled
FACTOR – uses origin and destination gravity factors to find gravity compensation
Gravity of Origin – Original gravity factor (in m/s2) for gravity compensation; displays when LOCALE parameter is set to FACTOR;
Enter value: 9.00000–9.99999, 9.80665 (default)
Gravity of Destination – Destination gravity factor (in m/s2) for gravity compensation; displays when LOCALE parameter is set to
FACTOR; Enter value: 9.00000–9.99999, 9.80665 (default)
Table 4-7. Setup – Program Menu Description (Continued)
Configuration
4.3.6Setup – Print Format Menu
ParameterDescription
gfmt
nfmt
ACMFMT
Gross Format – Gross demand print format string
FORMAT – Enter characters: Alphanumeric entry up to 300 characters,
DEST 1 – Destination ports; Settings: RS-232, USB, NONE
Net Format – Net demand print format string
FORMAT – Enter characters: Alphanumeric entry up to 300 characters,
Gross<g><nl>Tare<sp><t><nl>Net<sp2><n><nl2>
DEST 1 – Destination ports; Settings: RS-232, USB, NONE
Accumulator Format – Accumulator print format string
FORMAT – Enter characters: Alphanumeric entry up to 300 characters,
Accum <a><nl>
DEST 1 – Destination ports; Settings: RS-232, USB, NONE
Stream Format – Specifies the stream format used for streaming output of scale data;
Settings:
RLWS (default) –Rice Lake Weighing Systems stream format; see Section 10.3.1 on page 62
CRDNAL – Cardinal stream format; see Section 10.3.2 on page 62
WTRNIX – Avery Weigh-Tronix stream format; see Section 10.3.3 on page 63
TOLEDO – Mettler Toledo stream format; see Section 10.3.4 on page 63
Table 4-9. Setup – Stream Format Menu Description
4.4Accumulator Menu
Figure 4-12. Setup – Stream Format Menu
Figure 4-13. Accumulator Menu
ParameterDescription
dspacm
prtacm
clracm
Display Accumulator – Displays the accumulator value; Read Only
Print Accumulator – Prints the accumulator value to specified port, if setup
Clear Accumulator – Clears the accumulator value
Table 4-10. Accumulator Menu Description
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4.5Tare Menu
TARE
dsptar
CLRTAR
Audit
LRV
4.6Audit Menu
Figure 4-14. Tare Menu
ParameterDescription
dsptar
clrtar
Display Tare – Displays the current tare value; Read Only
Clear Tare – Clears the current tare value
The 380/380X/381 can be calibrated using the front panel or EDP commands. The following sections describe the procedures
required for these calibration methods.
NOTE: CAL jumper must be removed to perform calibration.
NOTE: The 380/380X/381 requires a WZERO and WSPAN points to be calibrated. The linear calibration points are optional;
they must fall between zero and span, but must not duplicate zero or span.
Figure 5-1. Calibration Menu
5.1Front Panel Calibration
5.1.1Span Calibration
Use the following steps to perform a standard span calibration on a connected scale.
1.Access the setup menu by pressing momentarily during power up.
Setup displays.
NOTE: When accessing Setup mode, only press once. Do not press and hold or double press .
NOTE: CAL jumper must be removed to perform calibration (see Section 4.1 on page 38).
2.Press once. config displays
3.Press twice.
4.Press .
NOTE: See Section 5.2 on page 49 if the application requires a rezero, last zero or temporary zero.
Calibr displays.
wzero displays.
5.Ensure there is no weight on the scale.
GROSS
6.Press to perform a zero calibration.
7.Press .
8.Press .
NET
B/N
ZROCNT displays. See Section 4.3.3 on page 42 for more information on ZROCNT.
wval displays.
ok displays.
9.Press . The current test weight value displays.
10. Enter a new value, if necessary. See Section 3.3.1 on page 34 for more information on numeric entry.
11. Press to accept value.
wSpan displays.
12. Place the specified amount of test weight on the scale.
GROSS
13. Press to perform a span calibration.
NET
B/N
ok displays.
14. Press .
SPNCNT displays. See Section 4.3.3 on page 42 for more information on SPNcnt.
NOTE: Span calibration is complete. To continue with a linear calibration, proceed to Section 5.1.2 on page 49 .
15. Press three times to return to weigh mode.
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Page 49
Calibration
PRINT
GROSS
NET
B/N
GROSS
NET
B/N
GROSS
NET
B/N
TARE
T
TARE
T
ZERO
PRINT
ZERO
5.1.2Linear Calibration
Linear calibration points provide increased scale accuracy by calibrating the indicator at up to four additional points between the
zero and span calibrations.
1.Complete steps 1–14 in Section 5.1.1 on page 48.
2.Press .
3.Press .
4.Press .
wlin displays.
point1 displays.
wlin v1 displays.
5.Press . The current test weight value for point 1 displays.
6.Enter a new value, if necessary. See Section 3.3.1 on page 34 for more information on numeric entry.
7.Press to accept value.
wlin c1 displays.
8.Place the specified amount of test weight on the scale.
GROSS
9.Press to perform a linear point calibration.
10. Press .
11. Press .
12. Press .
NET
B/N
wlin f1 displays. See Section 4.3.3 on page 42 for more information on WLIN F#.
Point1 displays.
Point 2 displays.
ok displays.
13. Repeat previous steps for points 2-4, if necessary.
NOTE: The linear calibration for a point is saved once point is calibrated.
14. Press three times to return to weigh mode.
5.2Alternative Zero Calibrations
During a calibration, the zero value (wzero) can be replaced with a temporary zero (TMPZRO) or last zero (LSTZRO). A rezero
rezero) can be done after calibration. See below for information on these alternative zeros.
(
5.2.1Last Zero
This takes the last push-button zero in the system (from weigh mode) and uses it as the new zero reference point, after which a
new span calibration must be performed. This calibration cannot be performed when calibrating a scale for the first time.
A last zero calibration is typically used on truck scales to allow a scale verification to become a calibration without having to
remove the test weights.
5.2.2Temporary Zero
A temporary zero calibration temporarily zeros the displayed weight of a non-empty scale. After span calibration, the difference
between the temporary zero and the previously calibrated zero value is used as an offset.
A temporary zero calibration is typically used on hopper scales to calibrate the span without losing the original zero calibration.
5.2.3Rezero
A rezero calibration is needed to remove a calibration offset when hooks or chains are required to suspend the test weights.
Once a span calibration is complete, remove the hooks or chains and the test weights from the scale. With all the weight
removed, a rezero calibration is used to adjust the zero and span calibration values.
Use the following instructions to calibrate the 380/380X/381 using EDP commands. For information on the EDP commands of
the 380/380X/381, see Section 7.0 on page 52.
NOTE: The indicator must respond with OK after each step or the calibration procedure must be done again.
For commands ending with #s, s is the scale number (1).
1.Enter setup mode (Section 4.1 on page 38).
NOTE: CAL jumper must be removed to perform calibration.
2.For a standard calibration, remove all weight from scale (except hooks or chains which are needed to attach weights).
3.Send the command SC.WZERO#s to perform a standard calibration of the zero point.
• Send SC.TEMPZERO#s to perform a temporary zero calibration
• Send SC.LASTZERO#s to perform a last zero calibration
4.Apply the span calibration weight to the scale.
5.Send the command SC.WVAL#s=xxxxx, where xxxxx is the value of the span calibration weight applied to the scale.
6.Send the command SC.WSPAN#s to calibrate the span point. Continue on to step 7 to calibrate additional
linearization points, or proceed to step 11.
7.Apply weight equal to the first linearization point to the scale.
8.Send the command SC.WLIN.Vn#s=xxxxx, where n is the linearization point number (1-4) and xxxxx is the exact
value of the weight applied.
9.Send the command SC.WLIN.Cn#s to calibrate the linearization point, where n is the linearization point number (1-4).
10. Repeat steps 7–9 for up to four total linearization points.
11. If hooks or chains were used to attach the weights, remove all weight, including the hooks and chains, and send the
command SC.REZERO#s to remove the zero offset.
12. Send the command KSAVEEXIT to return to weigh mode.
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Page 51
Revolution
6.0Revolution
The Revolution utility provides a suite of functions used to support configuration, calibration, customization, backing up
configuration settings and updating firmware.
Calibration values and scale configuration can both be saved from and restored to the 380/380X/381 using Revolution.
NOTE: For system requirements visit the Revolution product page on Rice Lake Weighing Systems website.
6.1Connecting to the Indicator
Connect the PC serial port to com 1 of the 380/380X/381, then click Connect in the toolbar. Revolution attempts to establish
communications to the indicator. If communications settings need to be adjusted, select Options… from the Tools menu.
Downloading to the Indicator
The Send Configuration to Device function in the Revolution Communications menu allows a Revolution configuration file
(with or without scale calibration data) or ticket formats to be downloaded to a connected indicator in setup mode.
The Send Section to Device function on the Communications menu allows the download of only the currently displayed object,
such as a scale configuration.
Because less data is transferred using the Send Section to Device, it is typically faster than a full configuration download, but
there is an increased possibility the download fails due to dependencies on other objects. If the download fails, try performing a
complete download using the Send Configuration to Device function.
Uploading Configuration to Revolution
The Get Configuration from Device function in the Revolution Communications menu allows the existing configuration of a
connected indicator to be saved to a file on the PC. Once saved, the configuration file provides a backup which can be quickly
restored to the indicator if needed. Alternatively, the file can be edited within Revolution and downloaded back to the indicator.
6.2Saving and Transferring Data
NOTE: Revolution has a module to save and transfer data. It is the preferred method over using ProComm or Hyper
Terminal.
6.2.1Saving Indicator Data to a Personal Computer
Configuration data can be saved to a computer connected to the selected port. The PC must be running a terminal emulator
such as Tera Term or PuTTY.
When configuring the indicator, ensure the values set for the baud and bits parameters on the serial menu match the baud rate,
bits and parity settings configured for the serial port on the PC.
To save all configuration data, first put the terminal emulator into data capture mode, then
send the DUMPALL command to the indicator. The 380/380X/381 responds by sending all configuration parameters to the PC
as ASCII-formatted text.
6.2.2Downloading Configuration Data from PC to Indicator
Configuration data saved on a PC or disc can be downloaded from the PC to an indicator. This procedure is useful when a
number of indicators with similar configurations are set up or when an indicator is replaced.
To Send Configuration to the Device, connect the PC to the selected port as described in Section 6.2.1. Place the indicator in
setup mode and use the PC communications software to send the saved configuration data to the indicator. When transfer is
complete, calibrate the indicator as described in Section 5.0 on page 48.
The 380/380X/381 indicator can be controlled by a personal computer connected to one of the indicator communication ports.
Control is provided by a set of commands which can simulate front panel key press functions, return and change setup
parameters, and perform reporting functions. The commands provide the capability to print configuration data or to save data to
an attached personal computer. This section describes the EDP command set and procedures for saving and transferring data
using the communication ports. The EDP command set is divided into several groups.
When the indicator processes a command, it either responds with a value (for reporting commands, or when querying
parameter settings), or with the message OK. The OK response verifies the command was received. If the command is
unrecognized, the indicator responds with ?? invalid command. If the command cannot be executed in the current mode, the
indicator responds with ?? invalid mode. If the command is recognized, but the value is out of range or the invalid type, the
indicator responds with ?? followed by the type and the range.
7.1Key Press Commands
Key press serial commands simulate pressing keys on the front panel of the indicator. These commands can be used in both
setup and weigh mode. Several of the commands serve as pseudo keys, providing functions which are not represented by a
key on the front panel.
For example, to enter a 15 lb tare weight using serial commands:
1.Type K1 and press
2.Type K5 and press
3.Type KTARE and press
Enter (or Return).
Enter.
Enter.
CommandFunction
KZEROIn weigh mode, this command acts like pressing the Zero key
KGROSSNETIn weigh mode, this command acts like pressing the Gross/Net key
KGROSSDisplays Gross mode (pseudo key)
KNETDisplays Net mode (pseudo key)
KTAREIn weigh mode, this command acts like pressing the Tare key
KUNITSIn weigh mode, this command acts like pressing the Units key
KPRIMDisplays primary units (pseudo key)
KSECDisplays secondary units (pseudo key)
KPRINTIn weigh mode, this command acts like pressing the Print key
KPRINTACCUMPrints the accumulated weight (pseudo key)
KDISPACCUMDisplays the accumulator value (pseudo key)
KDISPTAREDisplays the tare value (pseudo key)
KCLRClears number (pseudo key)
KCLRCNClears consecutive number (pseudo key)
KCLRTARClears the tare from the system (pseudo key)
KLEFTIn setup mode, this command moves Left in the menu
KRIGHTIn setup mode, this command moves Right in the menu
KUPIn setup mode, this command moves Up in the menu
KDOWNIn setup mode, this command moves Down in the menu
KEXITIn setup mode, this command exits to weigh mode (pseudo key)
KSAVEIn setup mode, save the current configuration (pseudo key)
KSAVEEXITIn setup mode, save the current configuration then exit to normal mode (pseudo key)
KCLRACCUMClears the accumulator (pseudo key)
KnThis command acts like pressing numbers 0 (zero) through 9 (pseudo key)
KDOTThis command acts like pressing the decimal point (.) (pseudo key)
KENTERThis command acts like pressing the Enter key (pseudo key)
KLOCK=xIn setup mode, this command locks specified front panel key; x = KPRINT, KUNITS, KTARE, KGROSSNET, KZERO
KUNLOCK=xIn setup mode, this command unlocks specified front panel key; x = KPRINT, KUNITS, KTARE, KGROSSNET, KZERO
(example: to lock the Zero key, enter KLOCK=KZERO
(example: to unlock the Print key, enter KUNLOCK=KPRINT
Table 7-1. Key Press Commands
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EDP Commands
7.2Reporting Commands
Reporting commands return specific information to the communications port. The commands listed in Table 7-2 can be used in
either setup mode or weigh mode.
CommandFunction
DUMPALLReturns a list of all parameter values
AUDIT.LRVERSIONReturns the legally relevant firmware version
VERSIONReturns the firmware version
BUILDReturns the firmware version and build number
HWSUPPORTReturns the CPU board part number
HARDWAREReturns C1 if the RTC Option is installed, or FF if no option is installed
Table 7-2. Reporting Commands
7.3Reset Configuration Command
The following command can be used to reset the configuration parameters of the 380/380X/381.
CommandFunction
RESETCONFIGURATIONRestores all configuration parameters to default values (setup mode only)
Table 7-3. Reset Configuration Command
NOTE: All scale calibration settings are lost when the RESETCONFIGURATION command is run.
7.4Parameter Setting Commands
Parameter setting commands allow the current value for a configuration parameter to be displayed or changed.
Current configuration parameter settings can be displayed in setup mode or weigh mode using the following syntax:
command<ENTER>
Most parameter values can be changed in setup mode only.
Use the following command syntax when changing parameter values: command=value<ENTER>. Use no spaces before or
after the equal (=) sign. If an incorrect command is typed or an invalid value is specified, the indicator returns ?? followed by the
error message.
Example: to set the motion band parameter on Scale #1 to 5 divisions, type the following:
SC.MOTBAND#1=5<ENTER>
To return a list of the available values for parameters, enter the command and equal sign, followed by a question mark
(command=?<ENTER>). The indicator must be in setup mode to use this function.
After changes are made to configuration parameters using EDP commands, use the KSAVE or KSAVEEXIT commands to
commit the changes to memory.
CommandDescriptionValues
SC.CAPACITY#nScale capacity0.000001–999999.0, 10000.0 (default)
SC.ZTRKBND#nZero track band (in display divisions)0.0–100.0, 0.0 (default)
SC.ZRANGE#nZero range in % of Full Scale (capacity)0.0–100.0, 1.9 (default)
SC.INITIALZERO#nInitial Zero range in % of full scale0.0–100.0, 0.0 (default)
SC.MOTBAND#nMotion band (in display divisions)0–100, 1 (default)
SC.SSTIME#nStandstill time (in 0.1 second intervals; 10 = 1 second)0–600, 10 (default)
SC.OVERLOAD#nOverloadFS+2% (default), FS+1D, FS+9D, FS
SC.MAX_WEIGHT#nMaximum weighment (read only)-999999–999999
SC.NUMWEIGH#nNumber of weighments (read only)0–4294967295
For commands ending with #n, n is the scale number (1)
SC.PWRUPMD#nPower up modeGO (default), DELAY
SC.TAREFN#nTare functionBOTH (default), KEYED, NOTARE, PBTARE
SC.PRI.FMT#nPrimary units format (decimal point and
SC.PRI.UNITS#nPrimary unitsLB (default), KG, OZ, TN, T, G, NONE
SC.SEC.FMT#nSecondary units format (decimal point and
SC.SEC.UNITS#nSecondary unitsLB, KG (default), OZ, TN, T, G, NONE
SC.SEC.ENABLED#nEnable the Secondary UnitsON (default), OFF
SC.FILTERCHAIN#nDefines what filter to useAVGONLY (default), RAW
SC.RTZGRAD#nNumber of graduations from the zero base at which the
SC.ACCUM#nAccumulator enableOFF (default), ON
SC.WZERO#nPerform zero calibration—
SC.TEMPZERO#nPerform temporary zero calibration—
SC.LASTZERO#nPerform last zero calibration—
SC.WVAL#nTest weight value0.000001–999999.999999, 10000.0 (default)
SC.WSPAN#nPerform span calibration—
SC.WLIN.F1#n–
SC.WLIN.F4#n
SC.WLIN.V1#n–
SC.WLIN.V4#n
SC.WLIN.C1#n–
SC.WLIN.C4#n
SC.LC.CD#nZero (deadload) coefficient raw count value0–16777215, 8386509 (default)
SC.LC.CW#nSpan coefficient raw count value0–16777215, 2186044 (default)
SC.LC.CZ#nTemporary zero raw count value0–16777215, 2186044 (default)
SC.REZERO#nPerform the Rezero calibration function —
For commands ending with #n, n is the scale number (1)
Number of A/D samples averaged for the individual
stages (1-3) of the three stage digital filter
display divisions)
display divisions)
accumulator re-arms itself
Actual raw count value for linearization points 1–40–16777215, 0 (default)
Test weight value for linearization points 1–4 (A setting
of 0 indicates the linearization point is not used)
USB.TRIGGERUSB serial functionCMD (default), STRIND, STRLFT
USB.LINETERMUSB line termination charactersCR/LF (default), CR
USB.ECHOUSB echoON, OFF (default)
USB.RESPONSEUSB responseON (default), OFF
USB.EOLDLYUSB end-of-line delay0–255 (0.1-second intervals), 0 (default)
Table 7-5. USB Port Commands
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7.6EDP Setting Commands
CommandDescriptionValues
EDP.TRIGGER#pPort serial functionCMD (default), STRIND, STRLFT
EDP.BAUD#pPort baud rate1200, 2400, 4800, 9600 (default), 19200, 38400, 57600, 115200
EDP.BITS#pPort data bits/parity8NONE (default), 7EVEN, 7ODD
EDP.TERMIN#pPort line termination charactersCR/LF (default), CR
EDP.STOPBITS#pPort stop bits1 (default), 2
EDP.ECHO#pPort echoON (default), OFF
EDP.RESPONSE#pPort responseON (default), OFF
EDP.EOLDLY#pPort end-of-line delay0–255 (0.1-second intervals), 0 (default)
For commands ending with #p, p is the port number (1); This is a 1-port device
Table 7-6. Serial Port Commands
7.7Stream Setting Commands
CommandDescriptionValues
STRM.FORMAT#nStream formatRLWS (default), CRDNAL, WTRNIX, TOLEDO
For commands ending with #n, n is the stream format number (1)
Table 7-7. Stream Formatting Commands
EDP Commands
7.8Feature Commands
CommandDescriptionValues
DATEFMTDate format **MMDDYY (default), DDMMYY, YYMMDD, YYDDMM
DATESEPDate separator **SLASH (default), DASH, SEMI, DOT
TIMEFMTTime format **12HOUR (default), 24HOUR
TIMESEPTime separator **COLON (default), COMMA, DOT
BRIGHTNESSBrightness of the backlightOFF, LOW (default), MED, HIGH
AUTOFFTIMEAuto off time0-60 seconds, 0=Always On (default)
BATTERYINSTALLEDPower sourceNONE, NiMH, Liion ALK (default)
POWERSAVEMODEPower save modeNONE (default), LOW, HIGH
CONSNUMConsecutive numbering0–999999, 0 (default)
CONSTUPConsecutive number start-up value0–999999, 0 (default)
UIDID of the indicatorUp to 8 alphanumeric characters, 1 (default)
KYBDLKKeyboard lock (disable keypad except power)OFF (default), ON
ZERONLYDisable all keys except ZERO and powerOFF (default), ON
KHOLDTIMEKey hold time (in tenths of a second); 20 equals 2 seconds10–50, 20 (default)
KHOLDINTERVALKey hold time interval; the amount of time between increments
LOCALEEnable gravity compensationOFF (default), FACTOR
GRAV.LOC
DEST.GRAV.LOC
** Date/time functions only available with RTC option
during a key hold (in twentieths of a second); 2 equals a tenth
of a second (10 increments per second during a key hold)
2
Origin gravity factor (in m/s
Destination gravity factor (in m/s
Gross demand print format stringFor the .PORT commands, specify the port name as RS232-1, USB, NONE
Net demand print format string
Accumulator print format string
Example: To send the Gross format out RS-232, send:
GFMT.PORT=RS232-1
See Section 8.0 on page 57 for information about demand print format strings
Table 7-9. Print Format Commands
7.10Weigh Mode Commands
These commands function in the weigh mode. Non weight related commands work in setup mode.
CommandDescriptionValues
PReturns what the indicator is currently displaying-ZZReturns what the indicator is currently displaying;
as well as an additional number representing the
currently displayed annunciators
CONSNUMReturns current consecutive number value0–999999, 0 (default)
UIDSets or returns the unit IDUp to 8 alphanumeric characters, 1 (default)
SDSets or returns the current system date **MMDDYY, DDMMYY, YYMMDD, or YYDDMM. Enter six-digit date using the
STSets or returns the current system time **HHMM (enter using 24-hour format)
STSSets or returns the current system time with sec-
onds **
RSResets systemSoft reset; Used to perform a power up reset of the indicator without resetting the
SXStarts all serial data streams-EXStops all serial data streams-SX#pStarts serial data stream for port pOK or ??
EX#pStops serial data stream for port p
SF#nReturns a single stream frame from scale n using
the standard Rice Lake format.
XA#nReturns the accumulator value in displayed unitsnnnnnnnnnn UU
XAP#nReturns the accumulator value in primary units
XAS#nReturns the accumulator value in secondary units
XG#nReturns the gross weight in displayed unitsnnnnnnnnnn UU
XGP#nReturns the gross weight in primary units
XGS#nReturns the gross weight in secondary units
XN#nReturns the net weight in displayed unitsnnnnnnnnnn UU
XNP#nReturns the net weight in primary units
XNS#nReturns the net weight in secondary units
XT#nReturns the tare weight in displayed unitsnnnnnnnnnn UU
XTP#nReturns the tare weight in primary units
XTS#nReturns the tare weight in secondary units
For commands ending with #n, n is the scale number (1); For commands ending with #p, p is the port number (1)
** Date/time functions only available with RTC option
Table 7-10. Weigh Mode Commands
See Section 10.2 on page 61
year-month-day order specified for the DATEFMT parameter, using only the last two
digits of the year; The current system date is returned by only sending SD
The current system time is returned by only sending STHHMMSS (enter using 24-hour format)
The current system time is returned by only sending STS
configuration to the factory defaults
An EX command sent while in setup mode does not take effect until the indicator is
returned to weigh mode
--
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Print Formatting
8.0Print Formatting
The 380/380X/381 provides three print formats, GFMT, NFMT and ACCFMT, which determine the format of the printed output
when the
Each print format can be customized to include information, such as company name and address, on printed tickets. The print
format is programmed using a combination of print formatting tokens (as in Table 8-1) and ASCII characters. The configuration
may contain a total of up to 300 characters. The output sent to the printer may contain up to 400 characters. Use the print
format menu through front panel of the indicator or revolution to customize the print format.
8.1Print Formatting Tokens
Table 8-1 lists tokens which can be used to configure the print formats. Tokens included in the format strings must be enclosed
between < and > delimiters. Characters outside of the delimiters are printed as text on the ticket. Text characters can include
ASCII characters which can be printed by the output device.
Print key is pressed. If a tare has been entered or acquired, NFMT is used; otherwise, GFMT is used.
NOTE: Press the down arrow to view the ASCII character decimal value on the second menu level.
NOTE: See Section 10.6 on page 66 to view the ASCII character chart.
TokenDescription
<G>Gross weight in displayed units
<G/P>Gross weight in Primary units
<G/S>Gross weight in Secondary units
<N>Net weight in displayed units
<N/P>Net weight in Primary units
<N/S>Net weight in Secondary units
<T>Tare weight in displayed units
<T/P>Tare weight in Primary units
<T/S>Tare weight in Secondary units
<A>Accumulated weight in displayed units
<AC>Number of accumulator events (5 digit counter) **
<AD>Date of last accumulator event ** ***
<AT>Time of last accumulator event ** ***
<UID>Unit ID number (up to 8 characters)
<CN>Consecutive number (up to 8 numeric digits)
<NLnn>New line (nn = number of termination (<CR/LF> or <CR>) characters)*
<SPnn>Space (nn = number of spaces)*
<SU>Toggle weight data format (formatted/unformatted)
<TI>Time ***
<DA>Date (prints 4 digit year) ***
<TD>Time & Date ***
<nnn>ASCII character (nnn=decimal value of ASCII character); used for inserting control characters
(STX, for example) in the print stream
Gross, net, and tare weights are 9 digits in length, including sign (10 digits with decimal point) followed by a
space and a two-digit units identifier. Total field length with units identifier is 12 (or 13) characters.
For tare weights only, PT is added to the output if the Tare is a Keyed tare, adding 3 additional characters to the
total field length.
UID and consecutive number (CN) fields are up to 8 characters in length.
* If nn is not specified, 1 is assumed. Value must be in the range 1–99.
** Accumulator events print 0 unless the accumulator is turned on
*** Date and time function only available with RTC option installed
Table 8-2 lists the default 380/380X/381 print formats:
FormatDefault Format StringWhen Used
GFMTGROSS<G><NL2>
NFMTGROSS<G><NL>TARE<SP><T><NL>NET<SP2><N>
<NL2>
ACCFMTACCUM <A>Accumulator demand print format string
Table 8-2. Default Print Formats
NOTE: The <G/P>, <N/P> and <T/P> tokens (Table 8-1 on page 57) print the gross, net and tare weights in primary units.
NOTE: The <G/S>, <N/S> and <T/S> tokens (Table 8-1 on page 57) print the gross, net and tare weights in secondary units.
NOTE: The 400 character limit of each print format string includes the output field length of the print formatting tokens, not
the token length. For example, if the indicator is configured to display a decimal point, the <G> token generates an output
field of 13 characters: the 10 character weight value (including decimal point), one space, and a two-digit units identifier.
Configured print format string including tokens is limited to 300 characters.
NOTE: PT (preset tare) is added to the tare weight if tare was keyed in.
Weigh mode
Weigh mode
– no tare in system
– tare in system
8.2Customizing Print Formats
The GFMT, NFMT and ACCFMT formats can be customized using the print format menu (PForMT) via the front panel. See
Section 4.3.6 on page 45 for the print format menu structure. To access the print format menu the indicator must be in setup
mode (Section 1.3 on page 8).
Using the Front Panel
Use the print format menu to customize the print formats and to edit the print format strings by changing the ASCII characters in
the format string. See Section 3.3.2 on page 34 for the alphanumeric entry procedure to edit the print format string.
NOTE: Some characters cannot be displayed on the 380/380X/381 front panel, see the ASCII character chart in Section 10.6
on page 66 for available characters. The 380/380X/381 can send or receive many ASCII characters; the character printed
depends on the particular ASCII character set implemented for the receiving device.
8.3Non-Human Readable Characters
ASCII characters 0 through 31 are non-human readable characters. Since these characters are not visible, they do not appear
as selectable options in a 380/380X/381 print format. To include a special character in a print format, the decimal equivalent
needs to be used. For example, the special character Esc would be <27> or 60, 50, 55, 62 (less the commas).
Examples of a print release command for a TMU295 in the GROSS format:
Print Format:
GROSS<G><NL2><TD><NL><27>q
In Revolution:
Print Format:
GROSS<G><NL2><TD><NL><27><113>
In Revolution:
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Maintenance
9.0Maintenance
The maintenance information in this manual is designed to cover aspects of maintaining and troubleshooting the 380/380X/381
indicator. Contact the local Rice Lake Weighing Systems dealer if a problem requires technical assistance.
NOTE: Have the scale or indicator model number and serial number available when calling for assistance.
9.1Maintenance Checkpoints
The scale must be checked frequently to determine when a calibration is required. It is recommended a zero calibration be
checked every other day and a calibration checked every week for several months after installation. Observe the results and
change the period between calibration checks, depending upon the accuracy desired.
NOTE: Establish a routine inspection procedure. Report changes in the scale function to the individual or department
responsible for the scale’s performance.
9.2Field Wiring
If a problem with the wiring is suspected, check the electrical portion of the scale.
• Check for proper interconnections between the components of the system
• Check wiring meets all specifications in the installation drawings
• Check all wiring and connections for continuity, shorts and grounds using an ohmmeter with the scale off
• Check for loose connections, poor solder joints, shorted or broken wires and unspecified grounds in wiring; these issues
cause erratic readings and shifts in weight readings
• Check all cable shields to ensure grounding is made at only the locations specified in the installation drawings
9.3Troubleshooting
Table 9-1 lists general troubleshooting tips for hardware and software error conditions
SymptomPossible CauseRemedy
380/380X/381 does not
power up
vvvvvvv
or
vvvvvvv
Serial port not responding Configuration errorEnsure port TRIGGER parameter is set to CMD for command input; Software to check syntax
A/D scale out of rangeScale operation
Discharged Batteries Test batteries,
• 380
– Test each cell; If individual cells are < 1 VDC, or the total is < 4 VDC – replace all batteries
• 380X
– If the battery measures < 6.5 VDC, plug in the indicator to charge.
– If Battery depletes rapidly, replace the battery pack.
• 381-AA
– Test each cell; If individual cells are < 1 VDC, or the total is < 4 VDC – replace all batteries
• 381-NiMh
– If the battery measures < 5 VDC, plug in the indicator to charge
– If Battery depletes rapidly, replace the battery pack.
Bad power supply Check power supply;
• Check presence of AC power – breaker tripped or unit unplugged
• 380 and 381-AA – power supply outputs around 12 VDC – replace if not
• 380X – internal power supply supplies 12 VDC to charger board – replace if not
• 381-NiMH – charger supplies variable voltage; Voltage starts as 5.8 VDC and increases to over 7
VDC. If this does not happen, charger may need to be replaced
In BootmodeRemove and reapply power or fix cause for firmware update failure and repeat update
Over or under range
scale condition
Load cell connection
Bad load cell
Check scale; For out-of -range conditions in total scale display, check all scale inputs for positive weight
values
Check source scale for proper mechanical operation
Check load cell and cable connection
Check 380/380X/381 operation with load cell simulator
Check status of sense settings
IMPORTANT: Use anti-static protection for grounding and to protect components from electrostatic discharge (ESD) when
working inside the 380/380X/381 enclosure. Procedures requiring work inside the 380/380X/381 must be performed by
qualified service personnel only.
To replace a 380/380X/381 board, use the following procedure:
1.Remove the batteries or disconnect the external power to the indicator if being used.
CAUTION: Disconnecting the external power at the 380/380X/381 will activate the batteries if they are installed.
2.Remove front plate as described in Section 2.5 on page 12.
3.Label connections for re-installation to board.
4.Disconnect all connections from the board.
5.Remove the three corner nuts and one standoff securing the board and remove the board.
6.Place the replacement board onto the front plate and secure with previously removed nuts and standoff.
7.Reconnect all connections to the board. See Figure 2-12 on page 18 for details on the board connectors.
8.Replace the front plate and secure the screws as in Section 2.10 on page 22.
IMPORTANT: Always verify indicator has been returned back to a safe state with the proper installation of all connections
and a complete functions test before reinstalling the front plate and returning the indicator back to service.
9.5Updating Firmware
There are two ways to update the firmware; By using the Revolution software and a .bef file or by using a direct connection to
the PC and an .exe file.
NOTE: Use Revolution version 3.33 or later.
NOTE: CAL jumper must be removed to update firmware. If CAL jumper is not removed, update will fail and message
“The CPU board is in LEGAL state!” will display.
Revolution is used to update the firmware of the 380/380X/381 indicator. The link to begin this process is available on the
Revolution home screen. Connect to the indicator as in Section 6.1 on page 51.
9.5.2Without Revolution
NOTE: All versions of the Synergy indicators use the same 380* firmware.
1.Download the new firmware from www.ricelake.com/380. Package will include two files with filenames that begin with
‘380_PN202264_Vx.xx’.
2.Connect indicator to computer via one of the following:
• Micro USB (Figure 2-12 on page 18)
• Serial connecter CN10 on the 380/380X (Section 2.8.2 on page 18)
• External RJ-11 on the 381
3.Turn off indicator.
4.Press and hold while powering on the indicator. The display will remain off, but if indicator is connected to the
PC via the USB, the PC will emit a sound indicating a USB connection to the PC is configured.
5.Run the * .exe file.
6.Select the COM port on the PC that is associated with the USB or RS-232 port.
7.Select Program and wait for
Firmware Updated Successfully to display. When update process is complete, the 380/
380X/381 indicator turns off.
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Appendix
10.0Appendix
10.1Error Messages
The 380/380X/381 provides a number of front panel error messages to assist in problem diagnosis. Table 10-1 lists these
messages and their meanings.
Error MessageDescription
-------Overflow error – Weight value too large to be displayed
vvvvvvv
vvvvvvvGross < underload limit – Gross value exceeds underload limit
tare in motion not allowedScrolls across display when attempting to perform a tare while weight is in motion, if in motion tares are not allowed
negative tare not allowedScrolls across display when attempting to perform a negative tare, if a negative tare is not allowed
keyed tare not allowedScrolls across display when attempting to perform a keyed tare, if a keyed tare is not allowed
tare larger than capacity
not allowed
tare already in systemScrolls across display when attempting to perform a tare if a tare is already in the system, if tare is not configured to
initial zero failedScrolls across display when an attempt to perform an initial zero fails, only possible at startup
please waitScrolls across display when calibrating
Gross > overload limit –
be caused by input signal > 45 mV or common mode voltage > 950 mV
Scrolls across display when attempting to perform a tare larger than capacity, if it is not allowed
replace or remove
Gross value exceeds overload limit; Check configuration or signal input level; Overload can
Table 10-1. Error Messages
10.2ZZ EDP Command
The ZZEDP command can be used to remotely query whatever is being displayed on the LCD Display, along with a decimal
number representing the annunciators currently lit. The format on the returned value is WWWWWW UU NNN in weight display
modes, and VVVVVV NNN in non-weight display modes. NNN is a number between 0 and 4095, and is the sum of values
representing the different annunciators (Table 10-2).
Example:
If the annunciator status value returned for the ZZ command is 0145, the gross, standstill and lb annunciators are on.
The number 0145 represents the sum of the values for the gross mode annunciator (16), the standstill annunciator
(128) and the lb annunciator (1).
Decimal ValueAnnunciator
1lb units
2kg units
4Tare entered
8Keyed tare entered
16Gross
32Net
64Center of zero
128Standstill
256oz units
512tn units
1024t units
2048g units
Table 10-2. Status Codes Returned on the ZZ Command
NOTE: Standstill bit is set when the In-Motion annunciator is NOT lit.
Weight: 7 digits, right-justied, dummy
zeroes, decimal point with no leading
zeroes except for leading zero immediately
preceding the decimal point. Leading
zeroes transmitted as spaces.
L = pounds
K = kilograms
T = tons
G = grams
O = ounces
G = Gross
N = Net
Status:
<space> = valid
I = Invalid
M = Motion
O = Over/under range
Z = COZ
<CR> <LF>
or <CR>
Carriage
Return
Polarity:
<+> for positive
"–" for negative
Six digits, right justified, floating decimal
(follows weight if not embeded),
leading zeroes are present.
g for Gross
n for Net
Hex value of <03>
is entered in string
lb = pound
kg = kilogram
g = gram
tn = ton (short)
t = ton (metric)
oz = ounce
<space> = none
Status:
<space> = valid or invalid
m = motion
o = over/under range
10.3Continuous Data (Stream) Output Formats
When the trigger setting for a port is set to STRIND or STRLFT, data is continuously streamed from the appropriate port in one
of the four fixed format options.
Fixed Format Options:
• Rice Lake Weighing Systems (Section 10.3.1)
• Cardinal (Section 10.3.2)
• Avery Weigh-Tronix (Section 10.3.3 on page 63)
• Mettler Toledo (Section 10.3.4 on page 63)
10.3.1 Rice Lake Weighing Systems Stream Format (RLWS)
Figure 10-1. Rice Lake Weighing Systems Stream Data Format
10.3.2 Cardinal Stream Format (crdnal)
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Figure 10-2. Cardinal Stream Data Format
Page 63
10.3.3 Avery Weigh-Tronix Stream Format (wtrnix)
Space
Polarity:
<+> for positive
"–" for negative
Six digits, right justified, floating decimal,
leading zeros are present
g for Gross
n for Net
<CR><LF>
or
<CR>
lb = pound
kg = kilogram
g = gram
tn = ton (short)
t = ton (metric)
oz = ounce
<space> = none
Space
<SP> <G/N> <POL> <wwwwww> <SP> <UNIT> <TERM>
<STX> <SWA> <SWB> <SWC> <wwwwww> <tttttt> <CR>
ASCII 002
Status Word A
<CR> entered at end
of string.
Status Word B
Status Word C
MUL1 MUL0Parity
DP2 DP1 DP0 Fixed Zero/Dec. Pt. Location
0 0 0 x 100 (2 fixed zeroes)
0 0 1 x 10 (1 fixed zero)
0 1 0 x 1 (No decimal point)
0 1 1 x 0.1 (1 decimal place)
1 0 0 x 0.01 (2 decimal places)
1 0 1 x 0.001 (3 decimal places)
1 1 0 x 0.0001 (4 decimal places)
1 1 1 x 0.00001 (5 decimal places)
Disp. Div.
MUL1
MUL0
Multiplier
0 1 x 1
1 0 x 2
1 1 x 5
Even parity bit.
Requires EDP Port setup.
Status Word A:
Status Word C: ASCII 20h (space)
Even parity bit:
Requires EDP Port setup.
Status Word B:
0 = Gross Display Mode
1 = Net Display Mode
0 = Positive indicated weight value
1 = Negative indicated weight value
0 = In range
1 = Out of range
0 = Stable
1 = Motion
0 = lb
1 = kg
Even parity bit:
Requires EDP Port
setup.
Six digits, right justified, dummy zeros, decimal
point with no leading zeroes except for immediately
preceding the decimal point. Leading zeroes
transmitted as spaces.
Tare Weight: Six digits, right justified,
dummy zeros, decimal point with no
leading zeroes except for immediately
preceding the decimal point.
Leading zeroes transmitted as spaces.
76543210
DP2 DP1 DP010
Parity
76543210
1000000
Parity
76543210
10
Figure 10-3. Avery Weigh-Tronix Stream Data Format
The 380/380X/381 has the capability to mathematically convert a weight into another unit of measurement and display the
result with the press of the Units key. Available units are pounds (lb), kilograms (kg), tonnes (t), grams (g), short ton (tn) and
ounces (oz).
Secondary units can be specified on the Format menu using the SECNDR parameter.
NOTE: Multipliers are preconfigured within the indicator.
NOTE: Ensure the secondary decimal point position is set appropriately for the scale capacity in the secondary units.
10.5Digital Filtering
Digital filtering is used to create a stable scale reading in challenging environments. Th
Digital Rolling Average Filtering (
layout and the location of
The scale’s sample rate effects all types of filtering. The A/D sample rate is selected by the SMPRAT scale parameter. The A/D
sample rate is the number of weight readings the indicator takes per second (SMPRAT). This can be 5, 6, 10, 12, 20, 25, 40, 50,
80, or 100 hertz (readings per second). Set the A/D sample rate to the lowest setting required for the application. Lower settings
result in better stability.
FLTCHN
Section 10.5.1
parameter.
) or
RAW
(no filtering).
See
Section 4.3.1 on page 41
10.5.1 Digital Rolling Average Filter (AVGONLY)
The digital rolling average filter uses mathematical averaging with three stages. These configurable stages control the effect of
a single A/D reading on the displayed weight. When an A/D reading outside of a predetermined band (defined by the DFSENS
and DFTHRH parameters) is encountered, the digital rolling average filter is overridden and the display jumps directly to the
new value.
e 380/380X/381 a
llows selection of
for configuration menu
Digital Filter Stages (DGFLTR1-3)
The filter stages can each be set to a value of 1–256. The value assigned to each stage sets the number of readings received
from the preceding filter stage before averaging. Setting the filter stages to 1 effectively disables the rolling filter.
A rolling average is passed to successive filtering stages for an overall filtering effect which is effectively a weighted average of
the product of the values assigned to the filter stages (DGFLTR1 x DGFLTR2 x DGFLTR3) within a time frame corresponding
to the sum of the values (DGFLTR1 + DGFLTR2 + DGFLTR3).
Digital Filter Sensitivity (DFSENS) and Threshold (DFTHRH)
The rolling averaging filter can be used by itself to eliminate vibration effects, but heavy filtering also increases settling time.
The DFSENS and DFTHRH parameters can be used to temporarily override filter averaging and improve settling time.
• DFSENS specifies the number of consecutive A/D readings which must fall outside the filter threshold (DFTHRH) before
filtering is suspended
• DFTHRH sets a controlling threshold delta value, in display divisions; the indicator monitors both the incoming filtered
and unfiltered A/D values; DFTHRH is the maxim allowable difference between the filtered and unfiltered A/D values for
which the filter will remain engaged; filtering is suspended when the difference between the filtered and unfiltered A/D
values is greater than the DFTHRH value for more than the specified number (DFSENS) of consecutive readings;
filtering is reengaged when two consecutive A/D readings are within the DFTHRH threshold delta value; Set DFTHRH to
NONE to turn off the filter override
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Appendix
Digital Rolling Average Filter Procedure
1.In setup mode, set the rolling filter stage parameters (DGFLTR1-3) to 1.
2.Set DFTHRH to NONE.
3.Return to weigh mode.
4.Remove all weight from scale, then watch the indicator to determine the magnitude of vibration effects on the scale.
5.Record weight below which all but a few readings fall. This value is used to calculate the DFTHRH parameter in step 8.
Example – if a heavy-capacity scale (10000 x 5 lb) produces vibration-related readings of up to 50 lb, with occasional
spikes up to 75 lb, record 50 as the threshold weight value.
6.Place the indicator in setup mode and set the filter stage parameters (DGFLTR1-3) to eliminate the vibration effects on
the scale (leave DFTHRH set to NONE).
7.Find the lowest effect value for the DGFLTR1-3 parameters.
If needed, the digital filter cutout sensitivity (DFSENS) and the digital filter cutout threshold (DFTHRH) can be used to reset the
digital rolling average filter so the response to a rate change is faster.
8.Calculate the DFTHRH parameter value by converting the weight value recorded in step 5 to display divisions
(Threshold_Weight_Value / Display_Divisions).
In the example in step 5, with a threshold value of 50, and a display divisions value of 5, set the DFTHRH parameter to
10 display divisions.
9.Set the DFSENS parameter high enough to ignore transient peaks. Longer transients (typically caused by lower
vibration frequencies) causes more consecutive out-of-band readings; set the DFSENS parameter higher to counter
low frequency transients.
10.5.2 Regulatory Mode Functions
Regulatory
Parameter
NTEP Zero No“000000”Zero
Negative No No action Zero
Positive No TareZero
Canada Zero No “000000”Zero
Negative No No action Zero
Positive No Tare Zero
OIMLZero No“000000”Zero
Negative NoNo action Zero
Positive No“000000”Zero
None ZeroNo“000000”Zero
Negative NoNo action Zero
Positive NoTare Zero
Table 10-3. Tare and Zero Key Functions for REGULA Parameter Settings
Use the decimal values for ASCII characters listed in Table 10-4 when specifying print format strings on the 380/380X/381
PFORMT menu (Section 4.3.6 on page 45). The actual character printed depends on the character mapping used by the output
device.
The 380
uppercase,
381 LCD display.
/380X
/381 can send or receive ASCII character values (decimal 0–255), but the indicator display is limited to numbers,
unaccented letters and a few special characters. See Section 10.7 on page 67 for information about the 380/380X/