Rheem Limited Warranty Warranty Information
Limited Warranty Parts
SCOPE of WARRANTY and EQUIPMENT COVERED:The products covered by this Limited Warranty
or specified on the reverse side (“Covered Equipment”). RHEEM SALES COMPANY, INC. (Manufacturer of
Rheem, Ruud and WeatherKing products) warrants the Covered Equipment to be free from defects in materials
and workmanship, and will repair or replace, at its option, ANY PART of Covered Equipment installed in residential* (not commercial) applications which fails in normal use and service within the Applicable Warranty
Periods specified on the reverse side in accordance with the terms, including, but not limited to, the specific
exclusions set forth below, of this Limited Warranty and subject to the Manufacturer’s right to inspect and validate the warranty claim as set forth below. If an exact replacement is not available, an equivalent unit or credit will be provided. The replacement will be warranted for only the unexpired portion of the original Applicable
Warranty Period. If government regulations, industry certification or similar standards require the replacement
unit to have features not found in the defective unit, you will be charged for the difference for those required
features. If you pay the difference, you will also receive a completely new Limited Warranty for the new replacement unit. The Manufacturer does not authorize or warranty any online/internet sale of equipment through auction websites or any other method of online sales direct to the consumer, nor the sale of equipment by liquidators.
EFFECTIVE DATE and APPLICABLE WARRANTY PERIODS: The Effective Date of warranty
coverage is the date of manufacture plus six (6) months. The Applicable Warranty Periods for the
Manufacturer’s various models and parts are specified on the reverse side.
EXCLUSIONS – In addition to the specific exclusions set forth in the other sections of this
Limited Warranty document, THIS Limited Warranty WILL NOT APPLY TO:
a) damages, malfunctions, or failures resulting from failure to properly install, operate or maintain
Covered Equipment in accordance with the Manufacturer’s instructions;
b) damages, malfunctions, or failures caused by misuse, accident, contaminated or corrosive atmosphere,
vandalism, freight damage, fire, flood, freeze, lightning, acts of war, acts of God and the like;
c) damages, malfunctions, or failures caused by improper conversion from natural gas to LP gas or LP
gas to natural gas fuel source;
d) parts installed with Covered Equipment or used in connection with normal maintenance, such as
cleaning or replacing air filters, refrigerant, thermostats, tubing, or concrete pads;
e) Covered Equipment which is not installed in the United States or Canada;
f) Covered Equipment which is not installed by a qualified, trained HVAC professional in accordance
with applicable codes, ordinances and good trade practices; or
g) damages, malfunctions, or failures caused by the use of any attachment, accessory or component not
authorized by the Manufacturer;
h) Covered Equipment moved from the original installation location;
i) Covered Equipment when operated with system components (indoor unit, outdoor unit, coil and
refrigerant control devices) or accessories which do not match or meet the specifications recommend-
ed by the Manufacturer;
j) any Covered Equipment manufactured by the Manufacturer that has been sold to the consumer via
the internet or auction website, and has not been installed by a trained, qualified HVAC professional.
k) Covered condensing units that are not part of a properly matched system as specified by the Air
Conditioning, Heating & Refrigeration Institute (AHRI).
l) Covered heat pumps that are not part of a properly matched system as specified by the Manufacturer
and the Air Conditioning, Heating & Refrigeration Institute (AHRI).
SHIPPING COSTS: This Limited Warranty does NOT cover shipping costs. You are responsible for
the cost of shipping warranty replacement parts from our factory to the Manufacturer’s distributor and
from the distributor to the location of your Covered Equipment. You also are responsible for the cost of
shipping failed parts to the distributor and for incidental costs incurred locally, including handling charges.
(If in Alaska, Hawaii or Canada, you also must pay the shipping costs of returning the failed part to the
port of entry into the continental United States.)
LABOR COSTS: This Limited Warranty does NOT cover any labor costs or expenses for service,
NOR for removing or reinstalling parts. You are responsible for all labor costs or expenses, unless a labor
service agreement exists between you and your contractor.
HOW TO OBTAIN WARRANTY CLAIMS ASSISTANCE: You must promptly report any failure
covered by this Limited Warranty to the installing contractor or distributor. Normally, the installing contractor from whom the Covered Equipment was purchased will be able to take the necessary corrective
action by obtaining through the Manufacturer’s heating or air conditioning distributor any replacement
parts. If the contractor is not available, simply contact any other local contractor handling the
Manufacturer’s heating or air conditioning products. The name and location of a local contractor can usually be found in your telephone directory or by contacting the Manufacturer’s heating or air conditioning
distributor.
P.O. Box 17010 (FOR CALIFORNIA ONLY)
5600 Old Greenwood Road 14300 Alondra Boulevard
Fort Smith, Arkansas 72917-7010 LaMirada, California 90638
479-646-4311 866-251-4090
HOWEVER, ANY PART REPLACEMENTS ARE MADE SUBJECT TO VALIDATION BY THE
MANUFACTURER OF IN-WARRANTY COVERAGE. Any part to be replaced must be made available
in exchange for the replacement.
EXCLUSIVE WARRANTY – LIMITATION OF LIABILITY: This Limited Warranty is the ONLY
warranty given by the Manufacturer. No one is authorized to make any warranties on behalf of
Manufacturer
A PARTICULAR PURPOSE, SHALL NOT EXTEND BEYOND THE APPLICABLE WARRANTY
PERIODS SPECIFIED IN THIS LIMITED WARRANTY. THE MANUFACTURER’S SOLE LIABILITY WITH RESPECT TO DEFECTIVE PARTS OR FAILURE SHALL BE AS SET FORTH IN THIS
LIMITED WARRANTY, AND ANY CLAIMS FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
ARE EXPRESSLY EXCLUDED. Some states do not allow limitations on how long an implied warranty
lasts, or for the exclusion of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.
This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from
state to state.
The Manufacturer suggests that you immediately complete the information on the reverse side of this
Limited Warranty and retain this Limited Warranty Certificate in the event warranty service is needed and
that you keep proper documentation.
. ANY IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY OR FITNESS FOR
the
KEEP THIS WARRANTY FOR YOUR RECORDS – REGISTER YOUR PRODUCT ONLINE AT www.RegisterMyUnit.com
92-26150-38-09
APPLICABLE WARRANTY PERIODS:
TEN (10) YEAR LIMITED PARTS WARRANTY applies to the following Manufacturer’s single-phase heating
& cooling models and component parts installed in residential* (not commercial) applications, except for certain
models whose applicable warranty periods are listed below under “EXCEPTIONS”:
Air Handlers: RBHM, RBHN, RHPL, RHPN, RH2V
Condensing Units: (-)ANL-JEZ, (-)APL-JEZ, (-)APM-JEZ, (-)ARL-JEC, (-)ARL-JEZ, (-)ASL-JEC,
(-)ASL-JEZ
Heat Pumps: (-)PNL-JEZ, (-)PQL-JEZ, (-)PRL-JEC, (-)PRL-JEZ
Gas Furnaces: RGFE, RGFG, RGGE, RGJF, RGLE, (-)GLR, (-)GPR, (-)GFD, (-)GGD, (-)GJD, RGPE, (-)96V,
(-)97V, (-)802V
FIVE (5) YEAR LIMITED PARTS WARRANTY applies to the following Manufacturer ’s single-phase heating
& cooling models and component parts installed in residential* (not commercial) applications, except for certain
models whose applicable warranty periods are listed below under “EXCEPTIONS”:
Air Handlers: RHKL
Coils: RCFH, RCHL, RCFL, RCFM, RCFN, RCQD
EXCEPTIONS:
CONDITIONAL LIFETIME UNIT REPLACEMENT WARRANTY FOR MODELS: (-)97V, (-)GFD, (-)GGD,
(-)GJD, RGFE, RGFG, RGGE & RGJF. In addition to the Limited Parts Warranty, a Conditional Lifetime Unit
Replacement Warranty applies to the noted models only, for the Manufacturer to provide a replacement model (if an
exact replacement is not available, an equivalent unit or credit will be provided) to the original purchaser if the heat
exchanger fails AND if the following conditions are satisfied:
a) unit is installed in an owner-occupied single family dwelling only; is still owned by the original purchaser;
in the original installation location; AND
b) warranty is registered with the Manufacturer within 60 days of original installation or closing of your resi-
dence. Product registration is available online at www.RegisterMyUnit.com
Warranty Coverage and Exclusions on the reverse side of this warranty card for additional information.
TEN (10) YEAR CONDITIONAL UNIT REPLACEMENT WARRANTY FOR MODELS: (-)ARL-JEC, (-)ARLJEZ, (-)ASL-JEC, (-)ASL-JEZ, (-)PRL-JEC, (-)PRL-JEZ & (-)96V. In addition to the Limited Parts Warranty, a Ten
(10) Year Conditional Unit Replacement Warranty applies to the noted models only, for the Manufacturer to provide a
replacement model (if an exact replacement is not available, an equivalent unit or credit will be provided) to the original
purchaser if the compressor or heat exchanger ((-)96V) fails AND if the following conditions are satisfied:
a) condensing units and heat pumps must be installed with a new air handler from the Manufacturer OR an
indoor coil and gas furnace from the Manufacturer, AND is properly matched as specified by AHRI published ratings; AND
b) unit is installed in an owner-occupied single family dwelling only; is still owned by the original purchaser;
in the original installation location; AND
c) warranty is registered with the Manufacturer within 60 days of original installation or closing of your resi-
dence. Product registration is available online at www.RegisterMyUnit.com
Warranty Coverage and Exclusions on the reverse side of this warranty card for additional information.
FIVE (5) YEAR CONDITIONAL UNIT REPLACEMENT WARRANTY FOR MODELS: (-)ANL-JEZ,
(-)APL-JEZ, (-)APM-JEZ, (-)PNL-JEZ & (-)PQL-JEZ. In addition to the Limited Parts Warranty, a Five (5) Year
Conditional Unit Replacement Warranty applies to the noted models only, for the Manufacturer to provide a replacement
model (if an exact replacement is not available, an equivalent unit or credit will be provided) to the original purchaser if
the compressor fails AND if the following conditions are satisfied:
a) unit is installed with a new air handler from the Manufacturer OR an indoor coil and gas furnace from the
Manufacturer, AND is properly matched as specified by AHRI published ratings; AND
b) unit is installed in an owner-occupied single family dwelling only; is still owned by the original purchaser;
in the original installation location; AND
c) warranty is registered with the Manufacturer within 60 days of original installation or closing of your resi-
dence. Product registration is available online at www.RegisterMyUnit.com
Warranty Coverage and Exclusions on the reverse side of this warranty card for additional information.
TEN (10) YEAR CONDITIONAL PARTS WARRANTY FOR MODELS: RCFH, RCFL, RCFM, RCFN,
RCHL, RCQD. A Ten (10) Year Conditional Parts Warranty applies to the noted models only, if the following con-
ditions are satisfied:
a) unit is installed and properly matched with an outdoor unit from the Manufacturer, as specified by the
Manufacturer and AHRI published ratings; AND
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. Please refer to the Limited
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b) unit is installed in a residential* application; is still owned by the original purchaser; in the original installation
location; AND
c) warranty is registered with the Manufacturer within 60 days of original installation or closing of the purchase
of your residence. Product registration is available on line at www.RegisterMyUnit.com
Limited Warranty Coverage and Exclusions on the reverse side of this warranty card for additional information.
TEN (10) YEAR CONDITIONAL PARTS WARRANTY FOR MODELS: RHKL. A Ten (10) Year Conditional
Parts Warranty applies to the noted models only, if the following conditions are satisfied:
a) unit is installed in a residential* application; is still owned by the original purchaser; in the original installation
location; AND
b) warranty is registered with the Manufacturer within 60 days of original installation or closing of the purchase
of your residence. Product registration is available on line at www.RegisterMyUnit.com
Limited Warranty Coverage and Exclusions on the reverse side of this warranty card for additional information.
HEAT EXCHANGER:
LIMITED LIFETIME HEAT EXCHANGER WARRANTY FOR MODELS: (-)96V, (-)98V, (-)GFD, (-)GGD,
(-)GJD, RGFE, RGFG, RGGE, RGJF, (-)GLR, (-)GPR, RGLE, RGPE & (-)802V. The Manufacturer warrants
the primary heat exchanger and the secondary heat exchanger (condensing coil) to the original purchaser for his or her
lifetime, provided the furnace is installed and used in the original purchaser’s principal residence, subject to proof of
purchase and such installation. For any subsequent owner (or the original purchaser where the above lifetime limited
warranty conditions are not met or cease being met), or if the furnace is not installed in a residential* application, the
Manufacturer’s warranty on the primary heat exchanger and the secondary heat exchanger (condensing coil) is covered for an Applicable Warranty Period of Twenty (20) Years after the Effective Date.
COMPRESSOR:
The Applicable Warranty Period is Five (5) Years after the Effective Date for compressors in all three-phase models,
and all single-phase models installed in commercial applications.
OTHER PRODUCTS:
The Applicable Warranty Period is One (1) Year after the Effective Date for any other products, including commercial
equipment** and single-phase equipment installed in commercial applications.
COMPLETE THE FOLLOWING INFORMATION.
KEEP THIS WARRANTY FOR YOUR RECORDS – DO NOT MAIL!
. Please refer to the
. Please refer to the
Owner Name: _____________________________________________________
Owner Address: ___________________________________________________
City/State (Province) Postal Code: ____________________________________
Date of Original Installation: ________________________________________
Installing Contractor Company Name: ________________________________
Installing Contractor Telephone: _____________________________________
Installing Contractor Address: _______________________________________
City/State (Province) Postal Code: ____________________________________
Model Number: ___________________________________________________
Serial Number: ____________________________________________________
*Residential Application is defined as any single-family dwelling, which includes apartments,
condominiums, duplexes and homes.
**Commercial Equipment is defined as three-phase equipment, except three-phase equipment below 5
tons that is installed in a residential application.
KEEP THIS WARRANTY FOR YOUR RECORDS – REGISTER YOUR PRODUCT ONLINE AT www.RegisterMyUnit.com
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