Light Duty Commercial Electric Water Heater
U S E & CA R E MA NUAL
WITH INSTALLATION INSTRUCTIONS FOR THE INSTALLER
The purpose of this manual is twofold: one, to provide the installer with the
basic directions and recommendations for the proper installation and
adjustment of the water heater; and two, for the owner–operator, to
explain the features, operation, safety precautions, maintenance and
troubleshooting of the water heater. This manual also includes a parts list.
It is imperative that all persons who are expected to install, operate or
adjust this water heater read the instructions carefully so they may
understand how to perform these operations. If you do not understand
these instructions or any terms within it, seek professional advice.
Any questions regarding the operation, maintenance, service or warranty
of this water heater should be directed to the seller from whom it was
purchased. If additional information is required, refer to the section on
“How to obtain service assistance.”
®
LISTED
786H
Do Not Destroy this Manual. Please read carefully and
! !
keep in a safe place for Future Reference.
NOTICE: This water heater is designed for use in a commercial application and the installation and maintenance of
it should be performed by qualified, licensed service personnel. If the foregoing assumption is not appropriate, then
!
we recommend that you obtain and retain our Residential Use & Care Manual.
CALIFORNIA PROPOSITION 65
cancer, birth defects or other reproductive harm.
!
Printed in USA
WARNING
Recognize this symbol as an Indication of Important
Safety Information!
: This product contains chemicals known to the State of California to cause
AP11564-10 (01/05)
Safety Information
Safety Precautions . . . . . . 3
FOR YOUR RECORDS
Write the model and serial numbers here:
#
#
You can find them on a label on the appliance.
Staple sales slip or cancelled check here.
Installation Instructions
Location . . . . . . . . . . . . . . . 4
Water Connections . . . . . . 4
Electrical Connections . 5, 6
Operating Instructions
Safety Controls . . . . . . . . . 7
Water Temperature . . . . . . 7
Care and Cleaning
Long Time Shut-Down . . . 8
Draining . . . . . . . . . . . . . . . 8
Maintenance . . . . . . . . . . . 8
Proof of the original purchase date is needed to obtain
service under the warranty.
READ THIS MANUAL
Inside you will find many helpful hints on how to use and
maintain your water heater properly. Just a little preventive
care on your part can save you a great deal of time and
money over the life of your water heater.
You’ll find many answers to common problems in the
Before You Call For Service section. If you review our
chart of Troubleshooting Tips first, you may not need to
call for service at all.
READ THE SAFETY INFORMATION
Your safety and the safety of others are very important.
There are many important safety messages in this
manual and on your appliance. Always read and obey all
safety messages.
This is the safety alert symbol. Recognize this
symbol as an indication of Important Safety
!
Information!
This symbol alerts you to potential hazards that
can kill or hurt you and others.
T r oubleshooting Tips
Troubleshooting
Guide . . . . . . . . . . . . . . . . . 9
Customer Service
How to Obtain
Service Assistance . . . . . . 9
Parts List . . . . . . . . . . . . . 10
Wiring Diagram . . . . . . . 12
All safety messages will follow the safety alert symbol
and either the word “DANGER”, “WARNING”, “CAUTION”
or “NOTICE”.
These words mean:
!
DANGER
!
WARNING
!
CAUTION A potentially hazardous situation
Notice:
An imminently hazardous situation
that will result in death or serious
injury.
A potentially hazardous situation
that could result in death or
serious injury and/or damage to
property.
that may result in minor or
moderate injury.
Attention is called to observe a
specified procedure or maintain
a specific condition.
General Safety Precautions
!
Be sure to read and understand the entire Use & Care Manual before attempting to install or operate this water heater. Pay particular attention to the
following General Safety Precautions. Failure to follow these warnings could result in serious bodily injury or death . Should you have any problems understanding the instructions in this manual, STOP, and get help from a qualified installer or service technician or the local utility.
To meet commercial water use needs, the thermostat on this
water heater is adjustable to deliver water up to 170°F. However,
water temperatures over 125°F. can cause severe burns instantly
or death from scalds. This is the preferred starting point for
setting the control for supplying general purpose hot water.
!
DANGER
HOT
Maximum water temperatures occur just after the thermostat has
shut off the elements. To find the hot water temperature being
delivered, turn on a hot water faucet and place a thermometer in
the hot water stream and read the thermometer.
The following chart details the relationship of water temperature and time with regard to scald injury and may be
used as a guide in determining the safest water temperature for your applications.
TIME / TEMPERATURE RELATIONSHIPS IN SCALDS
Temperature Time to Produce Serious Burn
120°F (49°C) More than 5 minutes
125°F (52
°C)
11/2to 2 minutes
130°F (54°C) About 30 seconds
135°F (57°C) About 10 seconds
140°F (60°C) Less than 5 seconds
145°F (63°C) Less than 3 seconds
150°F (66°C) About 1
1
/2seconds
155°F (68°C) About 1 second
Table courtesy of Shriners Burn Institute
The temperature of the water in the heater can be regulated by adjusting the thermostat. To comply with safety regulations the thermostat was set at the factory to a setting
corresponding to 120°F (49°C).
BURN
Water temperature over 125° F can
cause severe burns instantly or
death from scalds.
Children, disabled and elderly are
at highest risk of being scalded.
See instruction manual before
setting temperature at water
heater.
Feel water before bathing or
showering.
Temperature limiting valves are
available, see manual.
Safety and energy conservation are factors to be considered
when setting the water temperature on the thermostat. The most
energy efficient operation will result when the temperature setting
is the lowest that satisfies the needs consistent with the
application.
Reset Button
Thermostat Protective
Cover
CAUTION!! — Hotter water increases the risk of SCALDING!
T
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S
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170
160
TURN OFF
POWER
BEFORE
SERVICING
R
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T
R
Thermostat Dial
Pointer
110
120
130140150
The illustration above shows the temperature adjustment
dial used for setting the water temperature. Refer to Operation section of this manual for detailed instructions in
how to adjust the thermostat(s).
DANGER
!
Hotter water increases the potential for Hot Water SCALDS.
NOTICE: When this water heater is supplying general purpose
hot water requirements for use by individuals, a thermostatically
controlled mixing valve for reducing point of use water
temperature is recommended to reduce the risk of scald injury.
Contact a licensed plumber or the local plumbing authority for
further information.
3
Introduction
The location chosen for the water heater must take into consideration the
CAUTION
following:
!
The water heater should not be located in an area where leakage of
LOCAL INSTALLATION REGULATIONS
This water heater must be installed in accordance with these instructions,
local codes, utility company requirements or, in the absence of local codes,
the latest edition of the National Electrical Code. It is available from some
the tank or connections will result in damage to the area adjacent
to it or to lower floors of the structure. Where such areas cannot be
avoided, it is recommended that a suitable catch pan, adequately
drained, be installed under the water heater.
local libraries or can be purchased from the National Fire Prevention
Association, 1 Batterymarch Park, Quincy, MA 02269 as booklet ANSI/NFPA
70. In Canada, use the latest edition of the Canadian Electric Code.
NOTICE: Auxiliary catch pan installation MUST conform to local
codes.
LOCATION
Locate the water heater in a clean dry area as near as practical to the area of
greatest heated water demand. Long uninsulated hot water lines can waste
energy and water. Place the water heater in such a manner that the
thermostat and element access panels can be removed to permit inspection
and servicing such as removal of elements or checking controls. The water
heater and water lines should be protected from freezing temperatures. Do
not install the water heater in outdoor, unprotected areas.
Make certain the floor underneath the water heater is strong enough
to sufficiently support the weight of the water heater once it is filled
with water.
A — Diameter of water
heater plus 2" (5 cm)
min.
B — Maximum 2" (5 cm)
Figure 1. — Auxiliary Catch Pan
Catch Pan Kits are available from the distributor or store where
the water heater was purchased.
B
To open drain, line should
A
3
/4" (1.9cm) ID
be at least
and pitched for proper
drainage.
Installation
1. INSPECT SHIPMENT — Inspect the water heater for possible damage.
Check the markings on the rating plate of the water heater to be certain
the power supply corresponds to that for which the water heater is
equipped.
2. THERMAL EXPANSION — Determine if a check valve exists in the
inlet water line. It may have been installed in the cold water line as a
separate back flow preventer, or it may be part of a pressure reducing
valve, water meter or water softener. A check valve located in the cold
water inlet line can cause what is referred to as a ”closed water
system”. A cold water inlet line with no check valve or back flow
prevention device is referred to as an ”open” water system.
As water is heated, it expands in volume and creates an increase
in the pressure within the water system. This action is referred
to as ”thermal expansion”. In an ”open” water system, expanding
water which exceeds the capacity of the water heater flows back
into the city main where the pressure is easily dissipated.
A ”closed water system”, however, prevents the expanding
water from flowing back into the main supply line, and the result
of ”thermal expansion” can create a rapid, and dangerous pres-
sure increase in the water heater and system piping. This rapid
pressure increase can quickly reach the safety setting of the relief valve, causing it to operate during each heating cycle. Thermal expansion, and the resulting rapid, and repeated expansion
and contraction of components in the water heater and piping
system can cause premature failure of the relief valve, and pos-
sibly the heater itself.Replacing the relief valve will not correct
the problem!
The suggested method of controlling thermal expansion is to install
an expansion tank in the cold water line between the water heater and
the check valve. (refer to Figure 2.) The expansion tank is designed
with an air cushion built in that compresses as the system pressure
increases, thereby relieving the over pressure condition and eliminating the repeated operation of the relief valve. Other methods of
controlling thermal expansion are also available. Contact your installing contractor, water supplier, or plumbing inspector for additional
information regarding this subject.
NOTICE!! Do not apply heat to the hot or cold heat trap fittings. If
sweat connections are used, sweat tubing to adapter before fitting
adapter to water connections on heater. Any heat applied to the water
connections will permanently damage the heat trap fittings.
WATER SUPPLY CONNECTIONS — Refer to Fig. 2 for suggested
typical installation. The installation of unions or flexible copper connectors
is recommended on the hot and cold water connections so that the water
heater may be easily disconnected for servicing if necessary. The HOT
and COLD water connections are clearly marked and are 3/4” NPT on all
models. Install a shut-off valve in the cold water line near the water
heater.
3. RELIEF VALVE — A new combination pressure and temperature
relief valve, complying with the Standard for Relief Valves and
Automatic Gas Shutoff Devices for Hot Water Supply Systems,
ANSI Z21.22, must be installed in the opening provided and
marked for the purpose on the water heater. (Refer to Fig. 2.) No
valve of any type should be installed between the relief valve and
the tank. Local codes shall govern the installation of relief valves.
4
Installation
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Heat trap
6" (15.24 cm)
minimum
Hot
water outlet
to fixtures
Electrical
junction box
(use only copper
conductors)
Jacket access
panels
Auxiliary
catch pan
2" (5 cm)
maximum
Union
Drain valve
Anode
Temperature
&
Pressure
Relief Valve
Thermal
expansion tank
(if required)
Union
Heat trap
6" (15.24 cm)
minimum
cold water
Shut-off
valve
Relief valve
discharge line to
suitable open drain
6" (15.24 cm)
air gap
Vacuum Relief Valve
(Not Supplied)
To
supply
Figure 3. — Water Heater Junction Box.
5. ELECTRICAL CONNECTIONS — A separate branch circuit with copper
conductors, overcurrent protective device and suitable disconnecting
means must be provided by a qualified electrician. All wiring must
conform to local codes or the latest edition of National Electrical Code
ANSI/NFPA 70, or in Canada, the Canadian Electric Code.
In order to conform with U.L. requirements, it is absolutely necessary
that the Junction Box Kit be installed per figure 3 above. An opening for
either 1/2” or 3/4” electrical fitting is provided for field wiring connections.
If required, install per local codes
and valve manufacturer’s
instructions.
Figure 2. — Typical Installation
The pressure rating of the relief valve must not exceed 150 psi
(1,034 kPa), the maximum working pressure of the water heater
Refer to Figure 3.
The voltage requirements and wattage load for the water heater is
specified on the rating plate on the front of the heater.
Table 1, below, recommends minimum branch circuit sizing based on
the National Electric Code. Refer to the wiring diagram marked on the
back cover of this manual for field wiring connections.
as marked on the rating plate. The BTUH Rating of the relief valve
must not be less than the input rating of the water heater as indicated on the rating label located on front of the heater
(1 watt = 3.412 BTUH).
Total h
Water a
Heater s
Wattage e 208V 240V 277V 480V 208V 240V 277V 480V
Connect the outlet of the relief valve to a suitable open drain so that the
discharge water cannot contact live electrical parts and to eliminate
potential water damage. Piping used should be of a type approved for
hot water distribution. The discharge line must be no smaller than the
outlet of the valve and must pitch downward from the valve to allow
complete drainage (by gravity) of the relief valve and discharge line. The
end of the discharge line should not be threaded or concealed and
3,000
4,000
4,500
5,000
should be protected from freezing. No valve of any type, restriction or
reducer coupling should be installed in the discharge line.
4. TO FILL WATER HEATER — Make certain drain valve is completely
closed. Open shut-off valve in cold water supply line. Open each hot
water faucet slowly to allow air to vent from the water heater and piping.
5,500
6,000
8,000
A steady flow of water from the hot water faucet(s) indicates a full water
heater.
WARNING
!
9,000
10,000
Tank MUST BE full of water before power is turned on. Heating
element(s) WlLL BE DAMAGED if energized for even a short time
while tank is dry. The water heater’s warranty does not cover
damage or failure resulting from operation with an empty or
partially empty tank. (Reference is made to the limited warranty for
11,000
12,000
Table 1. — Branch Circuit Sizing and Wire Size Guide Based on
complete terms and conditions.)
5
Three (3) sheet metal screws removed
Cover and Label
from "factory installed" junction box.
Ground
Screw
WARNING
TANK MUST BE FULL
OF WATER BEFORE
HEATING ELEMENTS
ARE ENERGIZED. SEE
INSTALLATION
INSTRUCTIONS
Insert Electrical Leads
through Snap Bushing into
Junction Box
Leads from water heater.
Either 2, 3 or 4 wires
P
Recommended Over
Current Protection Copper Wire Size -
Snap
Bushing
(Fuse or Circuit Breaker) AWG Based on N.E.C.
Amperage Rating Table 310-16 (75°C.)
12020151512121414
3 20 20 --- 15 12 12 --- 14
12525201510101214
3 25 25 --- 15 10 10 --- 14
13025251510101014
3 30 25 --- 15 10 10 --- 14
13030251510101014
3 30 30 --- 15 10 10 --- 14
1 35 30 25 15 8 10 10 14
3 35 30 --- 15 8 10 --- 14
140353020 8 8 1012
3 35 30 --- 15 8 10 --- 14
150454025 8 8 8 10
3 45 40 --- 20 8 8 --- 12
1 --- 50 45 25 --- 8 8 10
3 50 45 --- 25 8 8 --- 10
1 --- --- 50 30 --- --- 8 10
3 --- 50 --- 25 --- 8 --- 10
1 --- --- 50 30 --- --- 8 10
3 --- 50 --- 25 --- 8 --- 10
1 --- --- --- 35 --- --- --- 8
3 --- --- --- 30 --- --- --- 10
N.E.C. ANSI / NFPA 70
Installation
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H
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CAUTION
!
The presence of water in the piping and water heater does not
provide sufficient conduction for a ground. Non-metallic piping,
dielectric unions, flexible connectors etc. can cause the water
heater to be electrically isolated.
6. PIPE INSULATION —
heater models covered by this Use & Care Manual have been
supplied with two (2) 24” (61 cm) sections of pipe insulation. Should
the model being employed in your particular installation include the
pipe insulation, please install the insulation as shown below for the
type of installation configuration that best matches yours.
The branch circuit wiring should include either:
A. Metallic conduit or metallic sheathed cable approved for use as a
grounding conductor and installed with fittings approved for the purpose.
B. Non-metallic sheathed cable or metallic conduit or metallic sheathed
cable not approved for use as a ground conductor shall include a
separate conductor for grounding. It should be attached to the ground
terminals of the water heater and the electrical distribution box.
CAUTION
!
The manufacturer’s warranty does not cover any damage or defect
caused by installation, attachment or use of any type of energy
saving or other unapproved devices (other than those authorized
by the manufacturer) into, onto or in conjunction with the water
heater. The use of unauthorized energy saving devices may
shorten the life of the water heater and may endanger life and
property. The manufacturer disclaims any responsibility for such
loss or injury resulting from the use of such unauthorized devices.
For increased energy efficiency, certain water
Typical Vertical piping arrangement.
If local codes require external application of insulation blanket kits the
manufacturer’s instructions included with the kit must be carefully followed.
WARNING
!
Application of any external insulation to this water heater
will require careful attention to the following:
•
Do not cover the temperature and pressure relief valve.
•
Do not cover jacket access panels to thermostats and heating elements.
•
Do not cover electrical junction box of water heater.
•
Do not cover operating or warning labels attached to the water
heater nor attempt to relocate them on exterior of insulation
blanket.
A. Water Heater Location
❑
Close to area of heated water demand.
❑
Indoors and protected from freezing temperatures.
❑
Area free of flammable vapors.
❑
Provisions made to protect area from water damage.
❑
Sufficient room to service water heater.
B. Water Supply
❑
Water heater completely filled with water.
❑
Water heater and piping air vented.
Typical Horizontal piping arrangement.
Installation Check List
❑
Water connections tight and free of leaks
C. Relief Valve
❑
Temperature and Pressure Relief Valve properly installed
and discharge line run to open drain
❑
Discharge line protected from freezing.
D. Wiring
❑
Power supply voltage agrees with water heater rating plate.
❑
Branch circuit wire and fusing or circuit breaker of proper size.
❑
Electrical connections tight and unit properly grounded.
6
Operation
SAFETY PRECA UTIONS
A.
Do
turn off power to water heater if it has been subjected to over
heating, fire, flood or physical damage.
Do Not
B.
C.
Do Not
turn on water heater unless it is filled with water.
turn on water heater if cold water supply shut-off valve is
closed.
D. If there is any difficulty in understanding or following the OPERATION
or MAINTENANCE instructions, it is recommended that a qualified
person or serviceman perform the work.
CAUTION
!
Hydrogen gas can be produced in a hot water system served by
this water heater that has not been used for a long period of time
(generally two weeks or more). HYDROGEN GAS IS EXTREMELY
FLAMMABLE!! To dissipate such gas and to reduce risk of injury,
it is recommended that the hot water faucet be opened for several
minutes at the kitchen sink before using any electrical appliance
connected to the hot water system. If hydrogen is present, there
will probably be an unusual sound such as air escaping through
the pipe as the water begins to flow.
open flame near the faucet at the time it is open.
Do not
smoke or use an
1. WATER TEMPERATURE SETTING — The temperature of the water in
the water heater can be regulated by setting the temperature dial of the
adjustable surface mounted thermostats located behind the jacket
access panels. To comply with safety regulations the thermostats are
factory set at 120°F (49°C) or less where local codes require.
Reset Button
Thermostat Protective
Cover
CAUTION!! — Hotter water increases the risk of SCALDING!
This illustration shows the temperature adjustment dial used for setting the
water temperature. Refer to Section 1 - Water Temperature Setting, above, for
more details and safety instructions regarding water temperature setting.
Figure 4. — Thermostat and Protective Cover.
T
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170
160
TURN OFF
POWER
BEFORE
SERVICING
R
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T
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110
120
130140150
Safety and energy conservation are factors to be considered when
selecting the water temperature setting of the water heater’s thermostats.
The lower the temperature setting the greater the savings in energy and
operating costs.
DANGER
!
Hotter water increases the potential for Hot Water SCALDS.
NOTICE: When this water heater is supplying general purpose hot
water requirements for use by individuals, a thermostatically
controlled mixing valve for reducing point of use water
temperature is recommended to reduce the risk of scald injury.
Contact a licensed plumber or the local plumbing authority for
further information.
Thermostat Dial
Pointer
TIME / TEMPERATURE RELATIONSHIPS IN SCALDS
Temperature Time to Produce Serious Burn
20°F (49°C) More than 5 minutes
125°F (52
°C)
11/2to 2 minutes
130°F (54°C) About 30 seconds
135°F (57°C) About 10 seconds
140°F (60°C) Less than 5 seconds
145°F (63°C) Less than 3 seconds
150°F (66°C) About 1
1
/2seconds
155°F (68°C) About 1 second
Table courtesy of Shriners Burn Institute
DANGER
!
Make certain power to water heater is OFF before removing jacket
access panel(s) FOR ANY REASON.
If adjustment is necessary,
turn off
power to water heater, remove
jacket access panel and insulation exposing thermostats. The thermostat
protective covers
should not be removed
. Set thermostat dial pointers,
with a small screwdriver, to desired temperature. (Refer to Fig. 4.)
Replace insulation and jacket access panel. Turn on power to water
heater.
2. SAFETY CONTROLS — The water heater is equipped with a
combination Thermostat and Temperature Limiting Control (ECO) that is
located above the heating element in contact with the tank surface. Non
simultaneous operating heaters have an ECO above the upper element,
and simultaneous operating heaters have an ECO above both upper and
lower elements. Refer to the wiring diagram marked on the back of this
manual to determine which control operating scheme this heater is wired
for. If for any reason the water temperature becomes excessively high,
the Temperature Limiting Control (ECO) breaks the power circuit to the
heating element. Once the control opens, it must be reset manually.
CAUTION
!
The cause of the High Temperature Condition must be investigated
by qualified service personnel and corrective action taken before
placing the water heater in service again.
To reset the Temperature Limiting Control,
heater, remove jacket access panel and insulation.
protective cover SHOULD NOT be removed
turn off
power to water
The thermostat
. (Refer to Fig. 4.) Press
red “RESET” button. Replace insulation and jacket access panel before
turning on power to water heater.
7
Operation
WARNING
!
3. EMERGENCY INSTRUCTIONS —
If water heater has been subjected to flood,fire,or physical damage,
turn off power and water to water heater. Do not operate the water
heater again until it has been thoroughly checked by qualified
service personnel.
4. LONG TIME SHUT-DOWN — If the water heater is to remain idle for an
extended period of time, the power and water to the water heater should
be turned off to conserve energy. The water heater and piping should be
drained if they might be subjected to freezing temperatures.
NOTICE: Refer to “Hydrogen Gas Caution” in Safety Precautions
Section on page 7.
After a very long shut-down period, the water heater’s operation and
controls should be checked by qualified service personnel. Make certain
the water heater is completely filled before again placing it in operation .
5. DRAINING HEATER —
CAUTION
!
Shut off power to water heater before draining water.
In order to drain water heater, turn off cold water supply, then it is
necessary to open a hot water faucet or lift the handle on the relief valve
to admit air to the tank. Attach a garden hose to the drain valve on the
water heater and direct the stream of water to a drain where it will do no
damage.
!
The water drained from the tank may be hot enough to present a
SCALD HAZARD and should be directed to a suitable drain to
prevent injury or damage.
6. ANODE — This water heater is equipped with an anode rod designed to
prolong the life of the glass lined tank. The anode is slowly consumed
cathodically, thereby eliminating or minimizing corrosion of the glass
lined tank.
Water sometimes contains a high sulfate and/or mineral content and
together with the cathodic protection process can produce a hydrogen
sulfide or rotten egg odor in the heated water. Chlorination of the water
supply should minimize the problem.
NOTICE: Do not remove the anode rod from the water heater’s tank,
except for inspection and/or replacement, as operation with the
anode rod removed will shorten the life of the glass lined tank and
will exclude warranty coverage.
DANGER
Maintenance
Properly maintained, your water heater will provide years of dependable
trouble-free service. It is suggested that a routine preventive maintenance
program be established and followed by the user. It is further recommended
that a periodic inspection of the operating controls, heating element and wiring
should be made by service personnel qualified in electric appliance repair.
1. ROUTINE PREVENTATIVE MAINTENANCE
A. Most electrical appliances make some sound when in operation, even
when new. If the hissing or singing sound level increases excessively, the
electric heating element may require cleaning. Contact your installer or
plumbing contractor to inspect.
B. The area near the water heater must be kept free of flammable liquids such
as gasoline or paint thinners, adhesives or other combustible materials.
C. At least once a year, lift and release the lever handle on the temperature
pressure relief valve, located near the top of the water heater, to make
certain the valve operates freely and allow several gallons to flush through
discharge line. Make certain the discharged water is directed to an open
drain.
DANGER
!
Before manually operating the relief valve, make certain no one
will be exposed to the danger of coming in contact with the hot
water released by this valve. The water may be hot enough to
create a SCALD hazard. The water released should be directed to
a suitable drain to prevent injury or damage.
NOTICE: If the temperature and pressure relief valve on the water
heater discharges periodically, this may be due to thermal expansion
in a “Closed” water system. Contact the water supplier or your
plumbing contractor on how to correct this. DO NOT plug the relief
valve outlet.
D. A water heater’s tank can act as a settling basin for solids suspended in the
water. It is, therefore, not uncommon for hard water deposits to accumulate
in the bottom of the tank. It is suggested that a few quarts of water be
drained from the water heater’s tank through the drain valve every month
to clean the tank of these deposits.
E. Rapid closing of faucets or solenoid valves in automatic water using
appliances can cause a pounding “water hammer” sound. “Water hammer”
can be described as a banging noise heard in a water pipe following an
abrupt alteration of the flow with resulting pressure surges. Strategically
located risers in the water pipe system can be used to minimize the
problem. Also water hammer arresting devices are usually available from
your plumber or local plumbing supply store.
2. ANODE ROD INSPECTION — The anode rod should be removed from
the water heater’s tank annually for inspection and replaced when more
than 6” of core wire is exposed at either end of the rod. Refer to Fig. 2 for
anode rod location. Make certain cold water supply is turned off before
removing anode rod.
8
Trouble Shooting Guide
NATURE OF TROUBLE POSSIBLE CAUSE SERVICE
No Hot Water 1. Manual switch turned off Turn to ON
2. Improper Wiring ** Rewire per Wiring Diagram
3. No Power — blown fuse or circuit breaker tripped
a. Shorted wiring ** Replace or repair
b. Circuit overloaded ** Provide adequate circuit or reduce load
c. Improper wiring ** Rewire per diagram
d. Grounded element or thermostat ** Replace
4. Manual Reset Limit (ECO) open Refer to "Operation Section"
a. Thermostat(s) defective ** Replace
b. Thermostat out of calibration ** Lower setting or replace
c. Heat build-up due to loose wires ** Tighten wire connections
d. Defective Limit (ECO) ** Replace
Not enough Hot Water 1. Heater undersized Reduce rate of hot water use
2. Defective Element(s) ** Check amperage, replace element if low
3. Miswired or defective thermostat ** Check wiring or replace
causing only one element to work
Water too hot or not 1. Thermostat setting too high or low Change setting as required
hot enough 2. Thermostat out of calibration ** Replace
Noisy heating element(s) 1. Scale build-up on elements ** Remove and clean
Rattling noise during 1. Heat Trap fitting in operation None. The rattling noise is normal for
periods of water usage Heat Traps when in operation and
does not indicate a need for service.
CAUTION
!
** For your safety, DO NOT attempt repair of Electrical Wiring, Thermostat(s), Heating Elements or other Operating Controls. Refer repairs to
qualified service personnel.
How to Obtain Service Assistance
1. Should you have any questions about your new water heater, or
if it requires adjustment, repair, or routine maintenance, it is suggested that you first contact your installer, plumbing contractor
or previously agreed upon service agency. In the event that the firm
has moved, or is unavailable, refer to the telephone directory commercial listings or local utility for qualified service assistance.
2. Should your problem not be solved to your complete satisfaction,
you should then contact the Manufacturer’s National Service Department at the following address:
In the United States:
2600 Gunter Park Drive
Montgomery, Alabama 36109-1413
Phone: 1-800-432-8373.
In Canada:
Rheem Canada, Ltd./Ltée
128 Barton Street West
Hamilton, Ontario L8N 3P3
Phone: 1-800-432-8373
When contacting the manufacturer, the following information
should be made available:
a. Model and serial numbers of the water heater as shown on the
rating plate attached to the jacket of the heater.
b. Address where water heater is located and can be seen.
c. Name and address of installer and any service agency who per-
formed service on the water heater.
d. Date of original installation and dates any service work was per-
formed.
e. Details of the problem as you can best describe them.
f. List of people, with dates, who have been contacted regarding
your problem.
Model No. Serial No. Date of Installation Installed By:
9
Replacement Parts List
Light Duty Commercial
Models
Tall or Short Versions
Temperature & Pressure
relief valve
Dip tube/internal heat trap
Internal heat trap
Internal heat trap
gasket
Instructions for placing a Parts Orders:
Address parts orders to the distributor or store from where the heater was purchased.
All parts orders should include:
1. Model number and Serial number of heater (from rating plate).
2. Specify voltage and wattage as marked on rating plate.
3. Part Description (as noted at right) and number of parts desired.
Some models may have
been supplied with
External heat traps
Dip tube gasket
in lieu of Internal heat traps
Anode
Heating element
gasket
(on double element
models only)
Heating element
(on double element
models only)
Upper thermostat bracket
(on double element
models only)
Heating element
gasket
Upper thermostat
(on double element
models only)
T
E
S
E
R
R
E
S
E
T
0
9
0
4
1
00
1
0
3
C
1
0
S
1
1
0
DI
2
1
-
-O
M
R
E
H
T
FF
O
N
R
R
U
E
T
W
O
E
P
R
O
F
G
E
N
I
B
C
I
V
R
E
S
Lower thermostat
Lower thermostat
protective cover
0
9
0
14
0
0
1
0
3
C
1
0
1
S
1
I
0
D
12
-
O
M
R
E
H
T
F
F
O
N
R
R
U
E
T
W
O
E
P
R
O
F
G
E
N
I
B
C
I
V
R
E
S
Upper thermostat protective cover
(on double element models only)
Cavity insulation
Jacket access
panel(s)
Heating element
Thermostat
bracket
Cavity
insulation
Drain valve
10
Cavity Insert Instructions
The following instructions are intended for qualified
service personnel ONLY, and should only be done
when necessary.
In order to replace the thermostat or heating element,
remove the cavity insert crossbar by following the
instructions below:
1. Turn off the power to the water heater.
2. Remove the jacket access panel(s) and insulation.
3. Rotate the crossbar up and down until it breaks
away from the remainder of the cavity insert.
(See illustration to the left)
Discard the crossbar. It cannot and need not be
replaced.
4. Replace the thermostat and/or element as
necessary.
5. Replace the insulation and jacket access panel(s)
before turning on the power to the water heater.
NOTICE: The cavity insert crossbar is necessary for
the manufacturing process only. The removal of
the crossbar will not interfere with the operation of
the water heater.
11
p
Wiring Diagrams — Therm-O-Disc Thermostats (Type 59T)
DOUBLE ELEMENT
FIG. A-1
G
H
*
BLACK
1
2
1
2
BLACK
SINGLE ELEMENT
L1
L2
G
*
BLACK
1 3
2
1
2
BLACK
RED
4
SINGLE ELEMENT
BRANCH CIRCUIT
TO ELECTRICAL
DISTRIBUTION PANEL
N
BOX
JUNCTION
THERMOSTAT
& HIGH TEMP.
LIMIT (ECO)
WHITE
HEATING
ELEMENT
120 V ONLY
BRANCH CIRCUIT
TO ELECTRICAL
DISTRIBUTION PANEL
BOX
JUNCTION
THERMOSTAT
& HIGH TEMP.
LIMIT (ECO)
RED
HEATI NG
ELEMENT
DOUBLE ELEMENT
SIMULTANEOUS OPERATION
BRANCH CIRCUIT
TO ELECTRICAL
DISTRIBUTION PANEL
G
L1
L2
*
4
HEATING
ELEMENT
4
RED
UPPER
(10 GA)
BLACK
YELLOW
BLACK (10 GA)
THERMOSTAT
& HIGH TEMP
BLACK
LOWER
HEATING
ELEMENT
(10 GA)
1 3
2
1
2
LOWER
LIMIT (ECO)
1 3
2
1
2
SIMULTANEOUS OPERATION
WITH 4 WIRE OUTLET
TO SECOND POWER SOURCE,
"OFF PEAK" METER, OR TIMER
BRANCH CIRCUIT
TO ELECTRICAL
DISTRIBUTION PANEL
TM2
L1
BLUE
JUNCTION BOX
UPPER THERMOSTAT
RED (10 GA)
RED
& HIGH TEMP. LIMIT (ECO)
YELLOW
YELLOW
BLACK (10 GA)
THERMOSTAT
& HIGH TEMP
BLACK
LOWER
HEATING
ELEMENT
(10 GA)
1 3
2
1
2
LOWER
LIMIT (ECO)
1 3
2
1
2
DOUBLE ELEMENT
NON-SIMULTANEOUS
BRANCH CIRCUIT
TO ELECTRICAL
DISTRIBUTION PANEL
G
TM1
L2
*
4
HEATING
ELEMENT
4
BLUE
UPPER
(10 GA)
BLUE
RED (10 GA)
RED
JUNCTION BOX
UPPER THERMOSTAT
& HIGH TEMP. LIMIT (ECO)
UPPER
HEATING
ELEMENT
BLACK
YELLOW
LOWER
HEATING
ELEMENT
L1
BLACK
1 3
2
1
2
1
2
G
L2
*
4
4
BOX
JUNCTION
RED
UPPER THERMOSTAT
& HIGH TEMP.
LIMIT (ECO)
BLUE
BLACK
LOWER
THERMOSTAT
RED
FIG. A-2 FIG. B F IG. C FIG. D FIG. E F IG. F
Grounding conductor may be required.
*
Refer to Wiring Section of Manual
‡
This water heater is factory equipped for two (2) wire connection to
electrical power. For use with "off-peak" meter (timer) remove wire
nut from red and black leads and connect to "off-
DOUBLE ELEMENT
NON-SIMULTANEOUS
WITH 4 WIRE OUTLET
BRANCH CIRCUIT
TO ELECTRICAL
DISTRIBUTION PANEL
G
L1
L2
*
BOX
JUNCTION
YELLOW
HEATI NG
ELEMENT
BLACK
LOWER
HEATING
ELEMENT
YELLOW
1 3
2
1
2
UPPER
1
2
BLUE
4
4
UPPER THERMOSTAT
& HIGH TEMP. LIMIT
(ECO)
TM 1
RED
BLUE
LOWER
THERMOSTAT
BLACK
‡
TM 2
BLACK
BLUE
TM2
BLACK
BLACK
LOWER
HEATING
ELEMENT
DOUBLE ELEMENT
NON-SIMULTANEOUS
WITH 3 WIRE OUTLET
CONNECTOR TO "OFF PEAK"
METER (TIMER)
YELLOW
YELLOW
LOWER
THERMOSTAT
& HIGH TEMP
LIMIT (ECO)
G
L1
*
1 3
2
1
2
1
2
1
2
BRANCH CIRCUIT
TO ELECTRICAL
DISTRIBUTION PANEL
L2
BLUE
4
4
BLUE
UPPER
HEATING
ELEMENT
BOX
JUNCTION
eak" meter (timer).
(ECO)
& HIGH TEMP. LIMIT
UPPER THERMOSTAT
RED
THIS ELECTRIC W ATER HEA TER IS WIRED AS INDICATED ABO VE OR BELOW
Wiring Diagrams
Electric Water Heaters for
3 - Phase Applications
Therm-O-Disc Thermostats
(Type 59T)
For the connection of this water
heater to a 3-Phase Branch Circuit,
connect field wiring to the water
heater as indicated in the ap propri ate wiring diagram at right. A sep arate junction box is being supplied
with this water heater (check bot tom of carton) to accomodate wir ing
and conduit con nections. Install the
Junction Box as shown on the Installation/Instruction Sheet in cluded
in the plastic bag at tached to the
heater.
DOUBLE ELEMENT
SIMULTANEOUS OPERATION
3- PHASE BRANCH CIRCUIT
TO ELECTRICAL
BLACK (10 GA)
DISTRIBUTION PANEL
L1
YELLOW (10 GA)
1
1
2
YELLOW
LOWER
THERMOSTAT
& HIGH TEMP
LIMIT (ECO)
1
2
1
2
BLACK
2
3
4
3
4
UPPER
HEATING
ELEMENT
L3
BLUE (10 GA)
BLUE
G
UPPER THERMOSTAT
RED
L2
*
& HIGH TEMP. LIMIT (ECO)
RED (10 GA)
DOUBLE ELEMENT
NON-SIMULTANEOUS
3- PHASE BRANCH CIRCUIT
TO ELECTRICAL
DISTRIBUTION PANEL
L2
L1
YELLOW
1
2
1
BLACK
YELLOW
THERMOSTAT
& HIGH TEMP
2
LOWER
LIMIT (ECO)
1
2
1
2
BLACK
3
4
4
HEATING
ELEMENT
UPPER
BLUE
L3
G
*
UPPER THERMOSTAT
& HIGH TEMP. LIMIT (ECO)
BLUE
RED
LOWER
HEATING
ELEMENT
FIG. G
LOWER
HEATING
ELEMENT
FIG. H
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