These units have been designed and tested for capacity and effi ciency in accordance with A.R.I.
Standards. Split System Heat Pump units are designed for use with a wide variety of fossil fuel
furnaces, electric furnaces, air handlers, and evaporator coil combinations.
These instructions are primarily intended to assist qualifi ed individuals experienced in the proper
installation of heating and/or air conditioning appliances. Some local codes require licensed installation/service personnel for this type of equipment. Read all instructions carefully before starting
the installation.
USER’S INFORMATION
IMPORTANT
Read this owner information to become familiar with the capabilities and use of your appliance.
Keep this with literature on other appliances where you have easy access to it in the future. If a
problem occurs, check the instructions and follow recommendations given. If these suggestions
don’t eliminate your problem, call your servicing contractor.
Heat Pump Principle of Operation
5
4
2
3
6
1
WINTER HEATING
1. Outdoor air enters heat pump.
2. Cold, heat-transfer section (outdoor coil)
extracts heat from outdoor air as refrigerant
evaporates from a liquid to a gas.
3. Refrigerant, compressed to a hot gas by
heat pump, carries the heat to the hot heattransfer section (indoor coil).
4. Hot, heat-transfer section (indoor coil)
releases the heat to indoor air as refrigerant
condenses from a gas to a liquid.
5. Air handler circulates the heat throughout
the home.
6. Refrigerant returns to outdoor coil and
evaporates once again to absorb more
heat.
1
5
4
3
6
2
SUMMER COOLING
1. Indoor air enters the air handler section.
2. Cold, heat-transfer section (indoor coil)
extracts heat from indoor air as refrigerant
evaporates from a liquid to a cold gas.
3. Refrigerant, drawn to heat pump and
compressed to a hot gas by heat pump,
carries the heat outdoors.
4. Hot, heat-transfer section (outdoor coil)
releases the heat as refrigerant condenses
from a gas to a liquid.
5. Heat pump (outdoor fan) discharges the
heat to outside air.
6. Refrigerant returns to indoor coil and
evaporates once again to absorb more
heat.
Page 2
2
Page 3
OPERATING INSTRUCTIONS
TO OPERATE YOUR HEAT PUMP
FOR COOLING —
1. Set the thermostat system switch to COOL
and the thermostat fan switch to AUTO. (See
Figure 1)
2. Set the thermostat temperature to the
desired temperature level using the
temperature selector. Please refer to
the separate detailed thermostat user’s
manual for complete instructions regarding
thermostat programming. The outdoor unit
and indoor blower will both cycle on and
off to maintain the indoor temperature at
the desired heating level.
2. Set the thermostat temperature to the
desired temperature level using the temperature selector. Please refer to the separate detailed thermostat user’s manual for
complete instructions regarding thermostat
programming. The outdoor unit and indoor
blower will both cycle on and off to maintain
the indoor temperature at the desired cooling level.
NOTE: If the thermostat temperature level
is re-adjusted, or the thermostat system
switch is repositioned, the outdoor unit
may not start immediately. The outdoor unit
contains a protective timer circuit which
holds the unit off for approximately fi ve
minutes following a previous operation,
or the interruption of the main electrical
power.
TO OPERATE YOUR HEAT PUMP
FOR HEATING —
1. Set the thermostat system switch to HEAT
and the thermostat fan switch to AUTO.
(See Figure 1)
NOTE: If the thermostat temperature level
is re-adjusted, or the thermostat system
switch is repositioned, the outdoor unit
may not start immediately. The outdoor unit
contains a protective timer circuit which
holds the unit off for approximately fi ve
minutes following a previous operation,
or the interruption of the main electrical
power.
Emergency Heat:
The thermostat includes a system switch
position termed EM. HT. This is a back-up
heating mode to be used only if there is
a suspected problem with the outdoor
unit. With the system switch set to EM.
HT. the outdoor unit will be locked off,
and supplemental heat (typically electric
resistance heating) will be used as a source
of heat. Sustained use of electric resistance
heat in place of the heat pump will result
in an increase in electric utility costs.
Defrost:
During cold weather heating operation,
the outdoor unit will develop a coating
Figure 1. Typical Thermostat
3
Page 4
of snow and ice on the heat transfer coil.
This is normal, and the unit will periodically
defrost itself. During the defrost cycle, the
outdoor fan will stop, and the compressor
will continue to run and heat the outdoor coil,
causing the snow and ice to melt. After the
snow and ice have melted, some steam may
rise from the outdoor unit as the warm coil
causes some melted frost to evaporate.
TO OPERATE YOUR HEAT PUMP
FOR AUTOMATIC COOLING AND
HEATING —
1. Set the thermostat system switch to AUTO
and the thermostat fan switch to AUTO. (See
Figure 1)
Note: Thermostats will vary. Some models
will not include the AUTO mode, and others
will have the AUTO in place of the HEAT and
COOL, and some will include all three.
2. Set the thermostat temperature to the
desired heating and cooling temperature
level(s). The outdoor unit and the indoor
blower will then cycle on and off in either
the heating or cooling mode of operation
as required to automatically maintain the
indoor temperature within the desired
limits.
equalize a temperature unbalance due to a sun
load, cooking, or fi replace operation.
TO MAINTAIN YOUR HEAT PUMP —
CAUTION:
Be certain the electrical power to
the outdoor unit and the furnace/air
handler is disconnected before
doing the following recommended
maintenance.
1. Regularly:
a. Clean or replace the indoor air fi lter at the
start of each heating and cooling season,
and when an accumulation of dust and dirt
is visible on the air fi lter. Inspect the fi lter
monthly.
b. Remove any leaves and grass clippings from
the coil in the outdoor unit, being careful
not to damage the aluminum fi ns.
c. Check for any obstruction such as twigs,
sticks, etc.
CAUTION:
TO SHUT OFF YOUR HEAT PUMP —
Set the thermostat system switch to OFF and
the thermostat fan switch to AUTO. (See Figure
1) The system will not operate, regardless of the
thermostat temperature selector(s) setting.
TO OPERATE THE INDOOR
BLOWER CONTINUOUSLY —
Set the thermostat fan switch to ON (See Figure
1). The indoor blower will start immediately, and
will run continually until the fan switch is reset
to AUTO.
The continuous indoor blower operation can be
obtained with the thermostat system switch set
in any position, including OFF.
The continuous indoor blower operation is
typically used to circulate the indoor air to
Do not over-oil, or oil motors not
factory-equipped with oil tubes. The
compressor is hermetically “sealed”
and does not require lubrication.
2. Before Calling a Service Technician, Be
Certain:
a. The unit thermostat is properly set — see
“To Operate Your Heat Pump for Cooling”
and “To Operate Your Heat Pump for
Heating.”
b. The unit disconnect fuses are in good
condition, and the electrical power to the
unit is turned on.
Read Your Warranty
Please read the separate warranty document
completely. It contains valuable information
about your system.
4
Page 5
GENERAL INFORMATION
SAFETY CONSIDERATIONS
Read the following instructions completely before
performing the installation.
CAUTION:
This unit uses refrigerant R-410A. DO
NOT under any circumstances use
any other refrigerant besides R-410A
in this unit. Use of another refrigerant
will damage this unit.
Outdoor Unit Section — Each outdoor unit
is shipped with a refrigerant charge adequate
to operate the outdoor section with an indoor
matching coil or air handler. Units with braze
connections include the proper amount of
refrigerant for an additional 15 ft. of refrigerant
lines the same size as the valve fi ttings.
NOTE: DO NOT USE ANY PORTION OF
THE CHARGE FOR PURGING OR LEAK
TESTING.
Pressures within the System — Split
system heat pump equipment contains liquid
and gaseous refrigerant under pressure.
Installation and servicing of this equipment
should be accomplished by qualifi ed, trained
personnel thoroughly familiar with this type of
equipment. Under no circumstances should the
Homeowner attempt to install and/or service
the equipment.
Labels, Tags, Precautions — When working
with this equipment, follow all precautions in the
literature, on tags, and on labels provided with
the equipment. Read and thoroughly understand
the instructions provided with the equipment prior
to performing the installation and operational
checkout of the equipment.
Brazing Operations — Installation of equipment
may require brazing operations. Safety codes
must be complied with. Safety equipment (e.g.;
safety glasses, work gloves, fi re extinguisher,
etc.) must be used when performing brazing
operations.
Matching coils and air handlers may be shipped
with a small holding charge to pressurize them to
keep out contaminants. To release the pressure,
read the indoor section installation instructions
carefully.
Liquid and Suction Lines — Fully annealed,
refrigerant grade copper tubing should be used
when installing the system. Refrigerant suction
line tubing should be fully insulated.
Field Connections for Electrical Power
Supply — All wiring must comply with current
provisions of the “National Electrical Code”
(ANSI/NFPA 70) and with applicable local
codes having jurisdiction. The minimum size of
electrical conductors and circuit protection must
be in compliance with information listed on the
outdoor unit data label.
NOTICE:
Certain models have external panels fabricated
from a premium grade of stainless steel designed
to inhibit corrosion. For such units, if the unit is
located in a coastal region or other area subjected
to high concentrations of salt, then the unit should
be hosed off after stroms and monthly otherwise
to maintain its new appearance.
WARNING:
Ensure all electrical power to the unit
is off prior to installing or servicing
the equipment. Failure to do so may
cause personal injury or death.
SITE PREPARATION
Unpacking Equipment — Remove the
cardboard carton and User’s Manual from the
equipment. Take care to not damage tubing
connections when removing from the carton.
Inspect for Damage — Inspect the equipment
for damage prior to installing the equipment at
the job site. Ensure coil fi ns are straight and, if
necessary, comb fi ns to remove fl attened and
bent fi ns.
Preferred Location of the Outdoor Unit at the
Job Site — Conduct a survey of the job site to
determine the optimum location for mounting
the outdoor unit. Overhead obstructions,
poorly ventilated areas, and areas subject to
accumulation of debris should be avoided. The
5
Page 6
outdoor unit must be installed in such a manner
that airfl ow through the coil is not obstructed and
that the unit can be serviced.
Facility Prerequisites — Electrical power
supplied must be adequate for proper operation
of the equipment. The system must be wired and
provided with circuit protection in accordance
with local building codes and the National
Electrical Code.
INSTALLING THE OUTDOOR UNIT
Slab Mount — The site selected for a slab mount
installation requires a stable foundation and one
not subject to erosion. The slab should be level
and anchored (if necessary) prior to placing the
equipment on the slab.
Cantilever Mount — The cantilever mount
should be designed with adequate safety factor
to support the weight of the equipment, and for
loads subjected to the mount during operation.
Installed equipment should be adequately
secured to the cantilever mount and levelled
prior to operation of the equipment.
General — Once outdoor and indoor unit
placement has been determined, route refrigerant
tubing between the equipment in accordance with
sound installation practices. Refrigerant tubing
should be routed in a manner that minimizes the
length of tubing and the number of bends in the
tubing. Refrigerant tubing should be supported
in a manner that the tubing will not vibrate or
abrade during system operation. Tubing should
be kept clean of foreign debris during installation
and installation of a liquid line fi lter drier is
recommended if cleanliness or adequacy of
system evacuation is unknown or compromised.
Every effort should be made by the installer
to ensure that the fi eld installed, refrigerant
containing components of the system have been
installed in accordance with these instructions
and sound installation practices so as to insure
reliable system operation and longevity.
The maximum recommended interconnecting
refrigerant line length is 75 feet, and the
vertical elevation difference between the indoor
and outdoor sections should not exceed 20
feet. Consult long line application guide for
installations in excess of these limits.
Roof Mount — The method of mounting should
be designed so as not to overload roof structures
nor transmit noise to the interior of the structure.
Refrigerant and electrical line should be routed
through suitably waterproofed openings to
prevent water leaking into the structure.
INSTALLING THE INDOOR UNIT
The indoor section should be installed before
proceeding with routing of refrigerant piping.
Consult the Installation Instructions of the indoor
unit (i.e.: air handler, furnace, etc.) for details
regarding installation.
CONNECTING REFRIGERANT
TUBING BETWEEN THE INDOOR
AND OUTDOOR UNIT
CAUTION:
This system utilizes R-410A refrigerant
with POE oil. When servicing, cover
or seal openings to minimize the
exposure of the refrigerant system
to air to prevent accumulation of
moisture and other contaminants.
Filter Dryer Installation — A fi lter dryer is
provided with the unit and must be installed in the
liquid line of the system. If the installation replaces
a system with a fi lter dryer already present in the
liquid line, the fi lter dryer must be replaced with
the one supplied with the unit. The fi lter dryer
must be installed in strict accordance with the
manufacturer’s installation instructions.
Optional Equipment — Optional equipment
(e.g.: liquid line solenoid valves, etc.) should
be installed in strict accordance with the
manufacturer’s installation instructions.
ELECTRICAL CONNECTIONS
WARNING:
Turn off all electrical power at the main
circuit box before wiring electrical
power to the outdoor unit. Failure to
comply may cause severe personnel
injury or death.
6
Page 7
Wiring Diagram/Schematic — A wiring
diagram/schematic is located on the inside cover
of the electrical box of the outdoor unit. The
installer should become familiar with the wiring
diagram/schematic before making any electrical
connections to the outdoor unit.
Outdoor Unit Connections — The outdoor
unit requires both power and control circuit
electrical connections. Refer to the unit wiring
diagram/schematic for identifi cation and location
of outdoor unit fi eld wiring interfaces.
Control Circuit Wiring — The outdoor unit is
designed to operate from a 24 VAC Class II control
circuit. Control circuit wiring must comply with
the current provisions of the “National Electrical
Code” (ANSI/NFPA 70) and with applicable local
codes having jurisdiction.
Thermostat connections should be made in
accordance with the instructions supplied with
the thermostat, and with the instructions supplied
with the indoor equipment. A typical residential
installation with a heat pump thermostat and air
handler are shown below.
Maximum Fuse/Circuit Breaker Size — Circuit
protection for the outdoor unit must be compatible
with the maximum fuse/circuit breaker size listed
on the outdoor unit data label.
Disconnect Switch — An electrically compatible
disconnect switch must be within line of sight of
the outdoor unit. This switch shall be capable of
electrically de-energizing the outdoor unit.
Optional Equipment — Optional equipment
requiring connection to the power or control
circuits must be wired in strict accordance with
current provisions of the “National Electrical
Code” (ANSI/NFPA 70), with applicable local
codes having jurisdiction, and the installation
instructions provided with the equipment.
Optional Equipment (e.g.: liquid line solenoid
valves, hard start kits, low suction pressure
cutout switch kit, high pressure cutout switch kit,
refrigerant compressor crankcase heater, etc.)
should be installed in strict accordance with the
manufacturer’s installation instructions.
STARTUP AND CHECKOUT
Electrical Power Wiring — Electrical power
wiring must comply with the current provisions
of the “National Electrical Code” (ANSI/NFPA
70) and with applicable local codes having
jurisdiction. Use of rain tight conduit is
recommended. Electrical conductors shall have
minimum circuit ampacity in compliance with the
outdoor unit rating label. The facility shall employ
electrical circuit protection at a current rating no
greater than that indicated on the outdoor unit
rating label. Refer to the unit wiring diagram for
connection details.
Minimum Circuit Ampacity — Electrical wiring
to the equipment must be compatible and in
compliance with the minimum circuit ampacity
listed on the outdoor unit data label.
Ensure electrical power to the unit is
off prior to performing the following
steps. Failure to do so may cause
personal injury or death.
Air Filters — Ensure air fi lters are clean and in
place prior to operating the equipment.
Thermostat — Set the room thermostat function
switch to OFF, fan switch to AUTO, and adjust the
temperature setpoint to its highest setting.
Prior to applying electrical power to the outdoor
unit, ensure that the unit has been properly and
securely grounded, and that power supply
connections have been made at both the facility
power interface and outdoor unit.
Outdoor Unit — Ensure the outdoor coil and
top of the unit are free from obstructions and
debris, and all equipment access/control panels
are in place.
Using extreme caution, apply power to the unit
and inspect the wiring for evidence of open,
shorted, and/or improperly wired circuits.
Wire Size based on N.E.C. for 60° type copper conductors.
7
Page 8
Green
Thermostat
GRW2CEOY
NOTE: Jumper
between W2 and E is
required when no OD
T-Stat is used.
G
Orange
For 2-Stage
Heater
Kits
Red
Brown
Grey
W
W
2
C
R
C
R
W
2
OY
Air HandlerHeat Pump OD
Section
Typical Heat Pump with Standard Air Handler
8
Page 9
A typical installation with a heat pump thermostat, air handler, and heat pump with an outdoor
thermostat.
Thermostat
GRW2CEOY
Green
Red
White
Grey
G
R
W
C
C
E
R
W
O Y
2
Air HandlerHeat Pump OD
Section
Typical Heat Pump with
Outdoor Thermostat and Air Handler
9
Page 10
Functional Checkout:
CAUTION:
If equipped with a compressor
crankcase
to performing a function checkout to
allow for heating of the compressor
crankcase. Failure to comply may
result in damage and could cause
premature failure of the system.
Indoor Blower — Set the thermostat function
switch to COOLING and the fan switch to ON.
Verify that the indoor blower is operating and
that airfl ow is not restricted. Set the fan switch
back to AUTO.
Blower Time Delay Relay (Select Models): A
time delay relay may be provided with the unit and
must be installed in the indoor section. The relay
will keep the indoor blower running an additional
40 seconds for increased cooling effi ciency after
the outdoor unit shuts off. The relay has four
terminals and one mounting hole.
Connect terminal “1” to load side of blower relay.
Connect terminal: “2” to terminal “R” of T’stat.
Connect terminal “3” to common terminal at
blower relay or transformer. Connect terminal
“4” to terminal “G” on T’stat.
Low-Pressure Switch (Select Models) — A
low-pressure switch is factory-installed in select
models only. If provided, this switch is located in
the suction line internal to the outdoor unit. The
switch is designed to protect the compressor
from a loss of charge. Under normal conditions,
the switch is closed. If the suction pressure falls
below 5 psig, then the switch will open and deenergize the outdoor unit. The switch will close
again once the suction pressure increases above
20 psig. Please note that the switch interrupts
the thermostat inputs to the unit. Thus, when the
switch opens and then closes, there will be a 5
minute short cycling delay before the outdoor
unit will energize.
High-Pressure Switch — A high-pressure
switch is factory-installed and located in the
compressor discharge line internal to the outdoor
unit. The switch is designed to de-energize the
system when very high pressures occur during
abnormal conditions. Under normal conditions,
the switch is closed. If the discharge pressure
heater, wait 24 hours prior
rises above 575 psig, then the switch will open
and de-energize the outdoor unit. The switch
will close again once the discharge pressure
decreases to 460 psig. Please note that the switch
interrupts the thermostat inputs to the unit. Thus,
when the switch opens and then closes, there
will be a 5 minute short cycling delay before the
outdoor unit will energize.
Short Cycle Protection — With the system
operating in COOLING mode, note the setpoint
temperature setting of the thermostat, and
gradually raise the setpoint temperature until
the outdoor unit and indoor blower de-energize.
Immediately lower the setpoint temperature of
the thermostat to its original setting and verify
that the indoor blower is energized and that the
outdoor unit remains de-energized. Verify that,
after approximately 5 minutes, the outdoor unit
energizes and that the temperature of the air
supplied to the facility is cooler than ambient
temperature.
TM
Comfort Alert
— The Comfort Alert
facilitates troubleshooting heat pump and air
conditioning system failures. This Comfort
TM
Alert
systems with scroll compressors that have
internal overload protection. By monitoring and
analyzing data from the compressor and the
thermostat demand, the module can detect the
cause of electrical and system related failures
without any sensors. A fl ashing LED indicator
communicates the ALERT code and guides the
service technician more quickly and accurately
to the root cause of a problem.
NOTE: This module does not provide safety
protection! The Comfort Alert
monitoring device and cannot control or shut
down other devices.
LED Description (See Figure 2)
POWER LED (Green): indicates voltage is present
at the power connection of the module.
ALERT LED (Yellow): communicates an
abnormal system condition through a unique
fl ash code. The ALERT LED will fl ash a number
of times consecutively, pause and then repeat
the process. The number of consecutive
fl ashes, defi ned as the Flash Code, correlates
to a particular abnormal condition. Detailed
descriptions of specifi c ALERT Flash Codes are
shown in Table 1 of this manual.
module is designed only for single-phase
Diagnostics (Select Models)
TM
diagnostics module
TM
module is a
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Page 11
TRIP LED (Red): indicates there is a demand
signal from the thermostat but no current to the
compressor is detected by the module. The TRIP
LED typically indicates the compressor protector
is open or may indicate missing supply power
to the compressor.
The scroll compressor’s run (R), common (C)
and start (S) wires are routed through the holes
TM
in the Comfort Alert
module marked “R,” “C”
and “S.”
24 VAC Power Wiring — The Comfort Alert
TM
module requires a constant nominal 24 VAC
power supply. The wiring to the module’s R and
C terminals must be directly from the indoor unit
or thermostat.
TM
The Comfort Alert
module requires a thermostat
demand signal to operate properly.
times consecutively, pause and then repeat the
process. To identify a Flash Code number, count
the number of consecutive fl ashes.
Every time the module powers up, the last
ALERT Flash Code that occurred prior to shut
down is displayed for one minute. The module
will continue to display the LED until the condition
returns to normal or if 24 VAC power is removed
from the module.
Cooling — Gradually lower the thermostat
temperature setpoint below the actual room
temperature and observe that the outdoor unit
and indoor blower energize. Feel the air being
circulated by the indoor blower and verify that
it is cooler than ambient temperature. Listen
for any unusual noises. If present, locate and
determine the source of the noise and correct
as necessary.
NOTE: After the thermostat demand signal is
connected, verify that 24 VAC across Y and C
when demand is present.
TROUBLESHOOTING
Interpreting The Diagnostic LEDs – When
an abnormal system condition occurs, the
TM
Comfort Alert
module displays the appropriate
ALERT and/or TRIP LED will fl ash a number of
POWER
Heating — Lower the thermostat setpoint
temperature to the lowest obtainable setting and
set the thermostat function switch to HEATING.
The indoor blower and outdoor unit should stop
running. After a minimum of fi ve minutes, increase
the setpoint temperature of the thermostat to the
maximum setting. Verify that the outdoor unit and
indoor blower have energized. Feel the air being
circulated by the indoor blower and verify that
it is warmer than ambient temperature. Listen
ALERT
TRIP
Figure 2. Comfort AlertTM Diagnostics
Module
11
Page 12
Status LEDStatus LED Description Status LED Troubleshooting Information
Green “POWER”Module has powerSupply voltage is present at module terminals
Red “TRIP”Thermostat demand signal
Y is present, but the
compressor is not
running
1. Compressor protector is open
2. Outdoor unit power disconnect is open
3. Compressor circuit breaker or fuse(s) is open
4. Broken wire or connector is not making contact
5. Low pressure switch open if present in system
6. Compressor contactor has failed open
Yellow “ALERT”Long Run Time1. Low refrigerant charge
Flash Code 1Compressor is2. Evaporator blower is not running
running extremely3. Evaporator coil is frozen
long run cycles4. Faulty metering device
5. Condenser coil is dirty
6. Liquid line restriction (filter drier blocked if present in system)
7. Thermostat is malfunctioning
8. Comfort Alert Failure
Yellow “ALERT”System Pressure Trip
Flash Code 2Discharge or suction
pressure out of limits or
compressor overloaded
1. High head pressure
2. Condenser coil poor air circulation (dirty, blocked, damaged)
3. Condenser fan is not running
4. Return air duct has substantial leakage
5. If low pressure switch present in system, check Flash
Code 1 information
Yellow “ALERT”Short Cycling1. Thermostat demand signal is intermittent
Flash Code 3Compressor is running2. Time delay relay or control board defective
only briefly3. If high pressure switch present go to Flash Code 2 information
4. If low pressure switch present go to Flash Code 1 information
Yellow “ALERT”Locked Rotor
Flash Code 4
1. Run capacitor has failed
2. Low line voltage (contact utility if voltage at disconnect is low)
• Check wiring connections
3. Excessive liquid refrigerant in compressor
4. Compressor bearings are seized
• Measure compressor oil level
Yellow “ALERT”Open Circuit
Flash Code 5
1. Outdoor unit power disconnect is open
2. Compressor circuit breaker or fuse(s) is open
3. Compressor contactor has failed open
• Check compressor contactor wiring and connectors
• Check for compressor contactor failure (burned, pitted or
open)
• Check wiring and connectors between supply and
compressor
• Check for low pilot voltage at compressor contactor coil
4. High pressure switch is open and requires manual reset
5. Open circuit in compressor supply wiring or connections
6. Unusually long compressor protector reset time due to
extreme ambient temperature
7. Compressor windings are damaged
• Check compressor motor winding resistance
Yellow “ALERT”Open Start Circuit1. Run capacitor has failed
Flash Code 6Current only in run circuit2. Open circuit in compressor start wiring or connections
• Check wiring and connectors between supply and the
compressor “S” terminal
3. Compressor start winding is damaged
• Check compressor motor winding resistance
Yellow “ALERT”Open Run Circuit1. Open circuit in compressor run wiring or connections
Flash Code 7Current only in start circuit • Check wiring and connectors between supply and the
compressor “R” terminal
2. Compressor run winding is damaged
• Check compressor motor winding resistance
Yellow “ALERT”Welded Contactor1. Compressor contactor has failed closed
Flash Code 8Compressor always runs2. Thermostat demand signal not connected to module
Yellow “ALERT”Low Voltage1. Control circuit transformer is overloaded
Flash Code 9Control circuit < 17VAC2. Low line voltage (contact utility if voltage at disconnect is low)
• Check wiring connections
12
•
Flash Code number corresponds to a number of LED flashes, followed by a pause and then repeated.
•
TRIP and ALERT LEDs flashing at same time means control circuit voltage is too low for operation.
Green LED is not on,Determine if both R and C module terminals are
module does not power upconnected. Verify voltage is present at module’s R and
C terminals. Review 24VAC Power W iring (page 4) for
R and C wiring.
Green LED intermittent,Determine if R and Y terminals are wired in reverse.
module powers up onlyVerify module’s R and C terminals have a constant
when compressor runssource. Review 24VAC Power W iring (page 4) for R
and C wiring.
TRIP LED is on but systemVerify Y terminal is connected to 24VAC at contactor
and compressor check OKcoil. Verify voltage at contactor coil falls below 0.5VAC
when off. Verify 24 VAC is present across Y and C when
thermostat demand signal is present. If not, R and C are
reverse wired.
TRIP LED and ALERT LEDVerify R and C terminals are supplied with 19-28VAC.
flashing together
ALERT Flash Code 3Verify Y terminal is connected to 24VAC at contactor coil.
(Compressor Short Cycling)Verify voltage at contactor coil falls below 0.5VAC when
displayed incorrectlyoff.
ALERT Flash Code 5, 6 or 7Check that compressor run and start wires are through
(Open Circuit, Open Start Circuitmodule’s current sensing holes. Verify Y terminal is
or Open Run Circuit) displayedconnected to 24VAC at contactor coil. Verify voltage at
incorrectlycontactor coil falls below 0.5VAC when off.
ALERT Flash Code 6 (OpenCheck that compressor run and start wires are routed
Start Circuit) displayed for Code 7 through the correct module sensing holes.
(Open Run Circuit) or vice versa
ALERT Flash Code 8Determine if module’s Y terminal is connected. Verify Y
(Welded Contactor)terminal is connected to 24VAC at contactor coil. Verify
displayed incorrectly24VAC is present across Y and C when thermostat demand
signal is present. If not, R and C are reverse wired. V erify
voltage at contactor coil falls below 0.5VAC when off.
Review Thermostat Demand Wiring (page 4) for Y and C
wiring.
Table 2. Module Wiring Troubleshooting
for any unusual noises. If present, locate and
determine the source of the noise and correct
as necessary.
OUTDOOR THERMOSTAT (if supplied)
The outdoor thermostat prevents the electrical
auxiliary heat (if used) from operating above a
desired set point. Selection of the set point is
determined from the building design heat load.
The thermostat is adjustable from 45°F to 0°F.
The factory temperature setting is at 40°F.
Defrost Cycle Timer — The defrost cycle timer
controls the time interval of the hot gas defrost
after the defrost sensor closes. It is located
in the lower left corner of the defrost control
board. Three interval settings are available: 30
minutes, 60 minutes, and 90 minutes. Time setting
selection is dependent on the climate where the
unit is being installed.
Example 1. Dry climate of Southern
Arizona. A 90 minute setting is
recommended.
Example 2. Moist climate of Seattle,
Washington. A 30 minute setting is
recommended.
To set the cycle timer, place the timing pin on
the defrost control board to the desired time
interval post.
Note: All units are shipped from the factory with
the default time setting of 30 minutes. Maximum
heating performance can be achieved by setting
the time to 90 minutes.
Defrost Test Procedure
1. Terminals “R”-”C” must have 18-30v present
between them in order for time delay and
defrost sequences to be initiated.
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2. With compressor running in heat mode,
fi rst jump the “T2”-”DFT” test pins. This
will indicate to board that defrost T-stat is
closed. Defrost T-stat closes at 32°, opens
at 68°.
3. Next jump the “Test” pin to “C” on terminal
strip. This will initiate defrost test in 5, 10 or
15 seconds (This is determined by 30, 60
or 90 minutes defrost pin settings). Factory
setting will be 30 minutes.
Note: If jumper is left on the “Test” to “common”
pins permanently, the defrost cycle will become
inoperable.
Optional Equipment — A functional checkout
should be performed in accordance with
the checkout procedures supplied with the
equipment.
Adjustment of Refrigerant Charge:
4. When the reversing valve shifts to the
defrost mode, quickly remove jumper from
“Test”-”C”. If the jumper is not removed
within a 5 second period, the defrost test
will terminate. Unit will continue to stay in
defrost mode Until :
A) Board recognizes that defrost
sensor has reached 68° and
opened or
B) “T2”-”DFT” jumper is removed or
C) 10 minutes have elapsed (board
override)
If the above steps will not initiate a defrost, replace
the defrost board.
Anti Short Cycle Timer Test
The 5 minute time delay feature can be bypassed
or shortened to 1 second by jumping the “Test”
to “C” terminal.
CAUTION:
Split system heat pump equipment
contains liquid and gaseous refrigerant
under pressure. Adjustment of
refrigerant charge should only be
attempted by qualified, trained
personnel thoroughly familiar with the
equipment. Under no circumstances
should the homeowner attempt to
install and/or service this equipment.
Failure to comply with this warning
could result in equipment damage,
personal injury, or death.
NOTE: The following Refrigerant Charging
Charts are applicable to listed assemblies of
equipment and at listed airfl ows for the indoor
coil. Assemblies of indoor coils and outdoor units
not listed are not recommended.