Rexel AUTO+ 60X User Manual
G
Troubleshooting Guide
F
Guide de Dépannage
D
Anleitung zur Störungsbeseitigung
E
Guía de Resolución de Problemas
Auto+ 60X
™
Auto+ 80X
™
Auto+ 100X
™
Auto+ 250X
™
Auto+ 500X
™
Auto+ 60X
™
Auto+ 80X
™
Auto+ 100X
™
Auto+ 250X
™
Auto+ 500X
™
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1
AUTO+ 80X
AUTO+ 60X
AUTO+ 100X
AUTO+ 250X
AUTO+ 500X
APPLICABLE MACHINES
QUESTION ANSWER
60X 80X 100X 250X 500X
1
The shredder will not
start.
a
Check power switch on the back of the machine is turned on. (
)
3 3 3 3 3
b
Check that the Auto button (
) has been pressed or the switch
is in the Auto position and the power switch on the back has been
turned on.
Note: The Auto button light turns off after 2 mins of non-use.
The shredder wakes up automatically if paper is in the autofeed
chamber or fed into the manual feed slot
3 3 3
c
Is the “bin door/ loading door open” indicator light red
(
)? Make sure both the loading door and the bin door are
closed.
3 3 3 3
2
There are documents in
the autofeed chamber
but the shredder has
stopped running.
a
Is the cool-down indicator light red (
)? If so, allow the shredder
to cool down. Shredding will resume automatically after the
shredder has cooled down.
3 3 3 3
b
If the “bin door/ loading door open/bin full” indicator light is red
(
), empty the bin. Also check to see if the loading door and
bin doors are closed. Shredding will resume automatically.
3 3 3 3
c
Is the jam indicator light red (
)? If so, the shredder was unable
to clear a jam even after the automatic jam clearance cycle. Use the
manual reverse button (
) to back out paper from the cutters.
Open the lid and remove the offending papers.
3 3 3 3
d
If there are crumpled sheets in the stack, they may not feed
properly. It is recommended that you feed them through the manual
feed slot.
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e
If there are multiple folded sheets in the stack, unfold the sheets
before placing them back in the stack or feed through the manual
feed slot.
3 3 3 3 3
f
If there are unopened envelopes in the stack, remove them, open
the envelopes and lay the contents flat into the autofeed chamber,
unfolding any folded sheets. Envelopes can be shredded through
the manual feed slot.
3 3 3 3 3
g
Examine the rollers, if they are covered with paper dust, clean them
with a dry cloth.
3 3 3 3 3
FOR ADDITIONAL INFORMATION ON WHAT TO SHRED THROUGH AUTO FEED AND WHAT TO SHRED
VIA MANUAL FEED SLOT, PLEASE SEE SECTION IN THE MANUAL ON ‘SHREDDING CAPABILITY’
4
Troubleshooting Guide for Auto+ Shredders
Tel. 0845 658 6600
www.acco.co.uk/service
www.rexeleurope.com/shredders
APPLICABLE MACHINES
QUESTION ANSWER
60X 80X 100X 250X 500X
3
There isn’t any paper
in the shredder but it
won’t stop running.
a
The auto-start infra-red sensor, located in the paper feed entryslot, can occasionally become covered in paper-dust causing the
shredder to run despite no paper being fed into the machine. Switch
the shredder off at the rear of the machine and carefully clean the
sensor using a cotton-swab (see fig 1).
3 3 3 3 3
b
If the shredder still does not stop running, call ACCO at: 0845 658
6600
3 3 3 3 3
4
Every time I shut the
bin, the shredder turns
itself on automatically
for a few seconds.
a
After the bin is removed and replaced, the shredder will run for
approximately 8 seconds to clear away any remaining paper from
the cutter mechanism.
3 3 3 3
5
I have to feed the paper
quite a long way into
the manual feed slot
before it engages with
the cutting mechanism
a
Unlike conventional shredders, the paper needs to pass through the
autofeed chamber before the paper meets
the cutting mechanism. For this reason, the manual feed slot has
been designed to be extremely easy to slide paper into.
3 3 3 3 3
6
I have locked the
shredder but there is
a paper jam and my
sensitive documents
are still in the machine
a
Enter your PIN to unlock the loading door and clear the jam. If you
have forgotten the code or you have left the shredder to continue
your working day, the machine will open automatically after 30
minutes of inactivity. After clearing the jam, reload the shredder
before locking the loading door again.
3 3
Do I need to enter the
same four digits, as a
locking PIN, each time I
use the shredder?
a
No. The shredder will register the four digit PIN code each time so
you could change your PIN number every time you use the shredder.
3 3
I have just realised that
I have some documents
in the autofeed
chamber that I don’t
want to shred but the
loading door is locked.
a
Re-entering your four digit PIN code unlocks the paper loading door.
3 3
What happens if
someone tries to
guess my PIN code
to get access to my
documents?
a
After 5 incorrect attempts to enter the code the locking mechanism
will not accept any more entries. The loading door will remain
locked until the shredding is complete.
3 3
7
How should I maintain
my shredder?
a
Use Rexel oil sheets to lubricate the cutting head, do not use other
types/brands of oil
3 3 3 3
b
Clean the auto-start infra red sensor on a regular basis (see point
3a).
3 3 3 3 3
c
Clean rollers free of any paper dust with a dry cloth
3 3 3 3 3
G
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