Retrospect Retrospect 11.0 User’s Guide

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CHAPTER 0 •

Retrospect® 11.0

Windows User's Guide

Retrospect 11.0 Users Guide, first edition.

Use of this product (the “Software”) is subject to acceptance of the license agreement presented in the installer. You may not install, copy or otherwise use the Software except as expressly provided in that license agreement. Retrospect is a registered trademark of Retrospect, Inc. in the United States and/or other jurisdictions. All other trademarks are the properties of their respective owners.

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CHAPTER 0 •

Contents
What's New.....................................................................................................................		5
◦	Cloud Backup ...................................................................................................	5
◦	Performance-Optimized Grooming.................................................................	13
◦	Faster Catalog Rebuild....................................................................................	14
◦ Backup and Restore Performance Improvements..........................................		14
◦ Portable Backup Sets/Media Sets ..................................................................		14
◦ Microsoft Exchange 2016 Database Certification...........................................		15
◦	Bug fixes .........................................................................................................	15
Getting Started..............................................................................................................		16
◦	Overview of Retrospect...................................................................................	16
◦	Requirements ..................................................................................................	18
◦ Creating a Retrospect User Account ..............................................................		19
◦	Installing Retrospect .......................................................................................	20
◦	Using Retrospect ............................................................................................	22
◦ Using Windows 8, 7, Vista, Server 2012 and Server 2008..............................		30
◦ Upgrading from a previous version of Retrospect ..........................................		30
◦	Retrospect Updates ........................................................................................	30
Fundamentals ...............................................................................................................		32
◦	How Retrospect Works ...................................................................................	32
◦	Progressive Backup ........................................................................................	33
◦ Backup Sets and Their Components ..............................................................		33
◦	Backup Actions ...............................................................................................	35
◦	Catalog Files ...................................................................................................	37
◦	Snapshots .......................................................................................................	37
◦	Retrospect and Clients....................................................................................	38
◦	High-level Dashboard......................................................................................	39
Hardware ......................................................................................................................		40
◦	Hardware Overview.........................................................................................	40
◦	Communication Technologies.........................................................................	40
◦ Seeing Your Backup Devices..........................................................................		42
◦	CD/DVD Drives................................................................................................	44
◦	Removable Disk Drives ...................................................................................	48
◦	Hard Disk Drives .............................................................................................	50
◦	Tape Drives .....................................................................................................	51
◦	Tape Libraries..................................................................................................	63
◦	Removable Storage Manager .........................................................................	69
◦ Media Longevity and Storage .........................................................................		70
◦	Multiple Backup Drives ...................................................................................	71
◦ Network Attached Storage (NAS) Devices......................................................		71
Immediate Operations ..................................................................................................		76
◦	Backup ............................................................................................................	76
◦	Archive ..........................................................................................................	103
◦	Restore..........................................................................................................	110
◦	Duplicate .......................................................................................................	136
◦	Transfer Backup Sets....................................................................................	155
◦	Transfer Snapshots .......................................................................................	160
◦	Controlling Immediate Operations ................................................................	167

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Automated Operations................................................................................................		168
◦	Overview of Scripts .......................................................................................	168
◦	Creating Scripts ............................................................................................	169
◦	Scripted Backup ...........................................................................................	170
◦	Scripted Duplicate.........................................................................................	199
◦	Scripted Archive............................................................................................	215
◦	Scripted Restore ...........................................................................................	216
◦ Scripted Backup Set Transfer.......................................................................		221
◦	Scripted Snapshot Transfer ..........................................................................	226
◦	Scripted Grooming........................................................................................	234
◦	Scripted Verification ......................................................................................	236
◦	Scheduling Scripts ........................................................................................	240
◦	Saving Scripts ...............................................................................................	248
◦	Testing Scripts ..............................................................................................	250
◦	Executing Scripts ..........................................................................................	251
◦	Controlling Scripts.........................................................................................	253
◦	Proactive Backup Scripts..............................................................................	254
Controlling Operations................................................................................................		272
◦	Controlling Operations Overview ..................................................................	272
◦	Stop Button ...................................................................................................	272
◦	Activity Monitor .............................................................................................	273
◦	Media Request Window ................................................................................	284
◦	Multiple Concurrent Executions....................................................................	288
Networked Clients ......................................................................................................		295
◦	Networked Clients Overview.........................................................................	295
◦	Installing Clients ............................................................................................	296
◦	Working with Clients .....................................................................................	300
◦	Updating Clients............................................................................................	309
◦ Uninstalling a Client and Its Software ...........................................................		311
◦	Advanced Networking...................................................................................	312
◦ New Retrospect Client software ...................................................................		320
◦ User-initiated backups and restores.............................................................		320
◦ Locking client features and preferences .......................................................		325
◦	Backing up Clients ........................................................................................	326
◦ Working with Windows Clients......................................................................		327
◦ Working with Mac OS Clients .......................................................................		328
◦ Working with UNIX Clients ............................................................................		329
◦	File System Conversions...............................................................................	330
◦	Microsoft Networking Volumes .....................................................................	331
◦	Network Backup Guidelines..........................................................................	331
Disaster Recovery.......................................................................................................		336
◦ Creating a Retrospect Emergency Recovery Disc........................................		336
◦ Using the Retrospect Emergency Recovery Disc .........................................		339
◦ Making your system bootable on different hardware ...................................		349
Management ...............................................................................................................		358
◦	Backup Strategies.........................................................................................	358
◦	Log and Reports ...........................................................................................	364
◦	Execution Options.........................................................................................	372
◦	Managing Backup Sets .................................................................................	394
◦	Maintaining Scripts .......................................................................................	412

◦	Retrospect Preferences ................................................................................	419
◦	Moving Retrospect........................................................................................	433
◦ Catalog and Configuration Backups .............................................................		434
◦ Working with File Servers..............................................................................		435
◦ Working with Open Files ...............................................................................		436
◦ Terminal Services and Remote Desktop.......................................................		439
Tools ...........................................................................................................................		442
◦	Working with Volumes...................................................................................	442
◦	Browsing .......................................................................................................	453
◦	Using Selectors .............................................................................................	460
◦	Maintenance and Repair ...............................................................................	479
◦	External Scripting ..........................................................................................	488
Problems and Solutions..............................................................................................		492
◦ Tips and late-breaking information ...............................................................		492
◦	Troubleshooting ............................................................................................	493
◦	Common Questions ......................................................................................	507
◦	Retrospect Error Messages ..........................................................................	519
◦	Retrospect Error Numbers ............................................................................	522
◦	Retrospect Client Errors................................................................................	517
◦	Retrospect Support.......................................................................................	530

Appendices

Block Level Incremental Backup ................................................................................		531
◦	Overview .......................................................................................................	531
◦	Storage Savings ............................................................................................	531
◦	Usage ............................................................................................................	532
◦	Logging .........................................................................................................	533
◦	Options..........................................................................................................	533
◦	Backward Compatibility ................................................................................	534
◦	Technical Details ...........................................................................................	535
SQL Server Agent .......................................................................................................		536
◦	What's New ...................................................................................................	536
◦	Security .........................................................................................................	537
◦	Installation .....................................................................................................	540
◦	General Use...................................................................................................	542
◦	Backing Up....................................................................................................	544
◦	Database Backup History .............................................................................	545
◦	Restoring .......................................................................................................	546
◦	Disaster Recovery .........................................................................................	550
Exchange Server Agent ..............................................................................................		553
◦	What's New ...................................................................................................	553
◦	Security .........................................................................................................	555
◦	Installation .....................................................................................................	558
◦	General Use...................................................................................................	560
◦	Backing Up....................................................................................................	564
◦	Database Backup History .............................................................................	565
◦	Restoring .......................................................................................................	566
◦	Disaster Recovery .........................................................................................	574
VMware Host Server Add-on ......................................................................................		575

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◦	Introduction ...................................................................................................	575
◦	To Back up VMware Virtual Machines ..........................................................	575
◦	Restoring from VMware Backups .................................................................	579
Instant Scan ................................................................................................................		580
Retrospect for iOS ......................................................................................................		587
Protecting virtual machines with VMware Consolidated Backup...............................		589
◦	Requirements ................................................................................................	589
◦ Configuring VCB for backups .......................................................................		589
◦ Configuring Retrospect and Backing Up ......................................................		590
Legacy Client ..............................................................................................................		593
◦	Client Preferences.........................................................................................	593
◦	Access Master Control..................................................................................	595
◦	General Preferences......................................................................................	595
◦	Notification Preferences................................................................................	597
◦	Priority Preference.........................................................................................	597
◦	Access Restrictions Preferences ..................................................................	597
◦	Influencing Proactive Backups......................................................................	598
◦ Scheduling from a Client...............................................................................		598
◦	Deferring Execution.......................................................................................	599
◦	Client User Preferences ................................................................................	600
◦	Access Master Control..................................................................................	602
◦	General Preferences......................................................................................	602
◦	Notification Preferences................................................................................	605
◦	Controlling Proactive Backups......................................................................	605
Glossary ......................................................................................................................		609
Release Notes...............................................................................................................		15

Chapter 1

What's New

This document contains important information about Retrospect 11 for Windows. Please read it carefully.

The Retrospect website is regularly updated with the most recent support information for Retrospect and related products, including the following:

•Retrospect Support

•Retrospect Updates

•Release Notes

•Cloud Backup

•Performance-Optimized Grooming

•Faster Catalog Rebuild

•Backup and Restore Performance Improvements

•Portable Backup Sets/Media Sets

•Microsoft Exchange 2016 Database Certification

•Bug fixes

Downloads – See the latest updates.

Cloud Backup

Retrospect v11 for Windows and Retrospect v13 for Mac both support cloud backup. Cloud backup to third-party cloud storage providers allows Retrospect customers a seamless way to protect their Windows, Mac, and Linux environment off-site. Retrospect is certified for cloud storage with worldwide cloud storage providers Amazon S3 and Google Cloud Storage, as well as regional cloud storage providers DreamHost, Dunkel, ArubaCloud, and Numergy.

See a full list of Certified Cloud Storage Providers. See our Knowledgbase for detailed instructions on setting up a cloud storage account.

Retrospect’s cloud backup support offers a number of advantages:

•Cost Effective – Public cloud storage providers like Amazon and Google offer the lowest prices for storage with a pay-for-use model, rather than flat-fee storage tiers.

•Zero Knowledge Security – Industry-standard AES-256 encryption assures customers that their data and their encryption keys remain theirs, regardless of whether their cloud storage provider suffers a security breach.

•No Cloud Storage Lock-in – The cloud storage landscape is evolving fast, and customers are always able to find the best fit for their environment by migrating between providers.

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•Advanced Seeding and Large Scale Recovery Support – Bandwidth is a limiting factor for cloud backup, so Retrospect supports seeding options for the initial backup and large scale recovery for large restore scenarios.

•Private Cloud Support – Retrospect is certified to back up to Basho Riak CS, an open-source software that allows partners to run a private cloud in their own data center. Partners can quickly set up their own private cloud for their customers to utilize.

Integration

Cloud backup is deeply integrated into Retrospect. It's supported by all of Retrospect's other powerful features, such as selectors and rules, backup set and media set transfer, grooming, and catalog rebuild.

Adding Cloud Storage

Adding cloud storage as a destination is simple. Retrospect has a new set type called "Cloud". Create a new backup set/media set and select "Cloud" as the type.