Renault 2012 Clio User Manual

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RENAULTCLIO

DRIVE THE CHANGE

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WHO BETTER THAN RENAULT

TO SERVICE YOUR RENAULT?

Your new Renault is covered by a 4-year warranty package* - the first 2 years of unlimited mileage Renault manufacturer warranty, followed by a further 2 years of cover up to 100,000 miles. Paintwork is also guaranteed for 3 years while the anti-corrosion warranty runs for 12 years. In addition, the Renault Assistance plan** (via the AA) ensures prompt help in the UK and Northern Ireland for manufacturer defects for 48 months. For full details please refer to the Renault warranty terms and conditions, available from your Renault Dealer or from www.renault.co.uk.

*For vehicles ordered and registered from 1st February 2012 **Renault Z.E. Assistance is via AXA

FINANCE OPTIONS

There are a wide variety of ways in which the purchase of a new car can be financed. Renault Finance offers all of them, so whether you’re a fleet buyer or a private buyer, Renault Finance is ideally placed to tell you which plan or combination of plans best suits your needs and circumstances

SERVICE INTERVALS

18,000 miles / 1 year:

Twingo 1.2 16V 75

Scénic all engines

Fluence Z.E.

Twizy

18,000 miles / 2 years*:

Clio all engines except 1.2 TCe 100 & Renaultsport 200

Mégane all engines except Renaultsport 250/265

12,500 miles / 2 years*:

Mégane Renaultsport 250/265

Twingo Renaultsport 133

12,000 miles / 2 years*:

• Clio 1.2 TCe 100 & Renaultsport 200

25,000 miles / 2 years:

Trafic all engines

Master all engines

Service required at the mileage or time interval shown, whichever is sooner.

*An annual Interim Service is recommended, providing you with peace of mind that your vehicle is operating safely and at peak performance.

ENGINES WITH OIL CONTROL SYSTEM (OCS)

PETROL 1.2 TCe 100 & 115, 1.4 TCe 130, 2.0 TCe 180, 1.6 VVT 133, Renaultsport 133 & 250/265

All DIESEL engines

OCS monitors driving conditions that directly affect the quality of your engine oil, protecting your engine from excessive wear and possible bearing failure. Under certain conditions; low speeds, heavy traffic, door-to-door deliveries (engine turning with little distance travelled) or in high gear for long periods; sport driving, towing a caravan/trailer over 500kg (engine turning at higher revolutions), the vehicle’s service interval may be shortened and you will be alerted, via the instrument panel service indicator, that a Renault Service is required earlier (refer to Driver’s Handbook for details).

RENAULT ACCIDENT SUPPORT LINE - 0800 085 8005

The Renault Accident Support Line (RASL) is a dedicated service from Renault for all Renault drivers and their families, no matter what car they drive. This service is available at no cost to you, regardless of fault. RASL will deal with every aspect of your claim, from ensuring you are recovered to a Renault Approved Accident Repair Centre to dealing with all insurance companies giving you total convenience and peace of mind. 0800 085 8005 is the only number you need so please programme it into your phone and make sure that in the event of an accident you call us first and we will take care of everything.

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RASL will:

Arrange recovery of your vehicle from the scene of the accident to a Renault Approved Accident Repair Centre

Organise the repairs at a Renault Approved Accident Repair Centre using only Renault Original Parts

Deal with all insurance companies, both yours and the other parties’

Provide a like for like replacement vehicle if the accident is not your fault

Pursue the at fault party for all associated costs if the accident is not your fault

Use the same paint as during manufacture

Provide a 5 year repair guarantee on paint and repairs

Ensure you do not have to pay a policy excess if the accident is not your fault

Provide the same service for your family free of charge regardless if their car is a Renault or not

Ensure that yours and your passengers’ safety are guaranteed and your five star NCAP rating will not be compromised

RENAULT NETWORK SERVICES

No-one is better placed than Renault to maintain, fit and repair your Renault, fast. The Renault Minute (maintenance and repair with no appointment necessary) and Renault Rapide Bodycare (bumper scuffs, dings and dents, windscreen, stone chips and interior repairs…) services deliver the highest level of repair and maintenance and offer a full year’s guarantee on Original Renault Parts. And don’t forget to have a look at our wide range of additional equipment and accessories!

RENAULT INSURANCE

A car as well designed as your Renault deserves an insurance policy to match. Renault Insurance has been specifically created to provide superb protection for you and your car. In addition to a very competitive premium, Renault Insurance also includes: Renault Genuine parts fitted in Renault Accident Repair Centres, protecting your 12 year anti-corrosion warranty; repairs guaranteed for 3 years; a courtesy car for the duration of any repairs - subject to availability when you use an approved repairer; payment by instalments - subject to status.

Renault Car Insurance:

0845 603 8256 www.renaultinsurance.co.uk

Renault Van Insurance:

0845 603 8258 www.renaultvaninsurance.co.uk

Renault Z.E. Insurance:

0800 500 3108 www.renault-ze.com

Lines open 8am – 8pm weekdays, 9am – 5pm Saturdays and 10am – 3pm Sundays. Calls may be recorded. All quotes are based on individual circumstance and subject to insurers underwriting criteria. Renault Insurance is arranged and administered by Equity Direct Broking Limited, which is authorised and regulated by the Financial Services Authority. Registered Office: Library House, New Road, Brentwood, Essex, CM14 4GD. Registered in England & Wales No. 6710272

CUSTOMER RELATIONS

Renault knows the value of communicating with its customers and we have established effective ways to keep in touch with you. If after speaking to your local Renault dealership you are not completely satisfied, please contact the Renault UK Customer Relations Department on 08000 72 33 72 (Mon-Fri 9.00am to 5.30pm, except Weds 10.00am to 5.30pm. Closed on Bank Holidays).

You can also visit our website www.renault.co.uk Or write to us at: Renault UK Ltd, The Rivers Office Park, Denham Way, Maple Cross, Rickmansworth, Hertfordshire, WD3 9YS.

31/01/12 21:10:12

WHY RENAULT?

WE’RE DRIVEN BY A PASSION

TO MEET AND EXCEED PEOPLE’S

NEEDS, AND THAT’S WHAT DRIVES

THE INDUSTRY FORWARD.

IT’S BEEN THAT WAY WITH US

FOR OVER A HUNDRED YEARS.

BUT IN TODAY’S RAPIDLY-CHANGING

ENVIRONMENT, IT’S MORE IMPORTANT

THAN EVER THAT WE SOURCE NEW

SOLUTIONS THAT WILL SAFEGUARD ALL

OUR FUTURES.

We know that the car is at a turning point, it has to evolve whether you believe in global warming or not; to emit less in cities, to make less noise and to use increasingly scarce energy more efficiently.

At Renault we are working to create more affordable cars, with radically lower CO2 emissions. For the widest possible audience. Today that’s our collection of ‘eco2’ models. Eco2 indicates that the vehicle produces CO2 emissions lower than 120 g/km, it includes at least 7% recycled plastic in its plastic mass, and has been designed in such a way that 95% of the materials used could have a second life (recyclable for other use or as a source of energy). In addition, eco2 means that our factories are ISO 14001 certified.

Starting this year there will be a groundbreaking range of electric vehicles, from a nippy town car to a comfortable family saloon and a small van. They will be affordable to run – you will be able to drive up to 100 miles using a battery that costs typically £3 to charge, and a lot less using cheaper tariffs. And parking and congestion charges should all be lower too.

We believe it’s time to make the car a driver of progress once more.

We are determined to drive that change. Soon you will be able to join us.

RENAULT. DRIVE THE CHANGE.

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CLIO:

3 CARS WITH A BRAND NEW DESIGN AND FIVE STAR FEATURES. A BENCHMARK FOR THE WAY AHEAD, WITH DIRECTIONS

BY CARMINAT TOMTOM.

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Clio arrives, oozing class. A flash of sunlight outlines the elegant silhouette, the purposeful shoulders, those streamlined headlights. Clean contours cut through the air gracefully. Sporty and stylish by nature, Clio lives up to its reputation as the small car with big car attributes.

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Renault 2012 Clio User Manual

You could be on the road which brings them back from school every afternoon. It could be a trip like any other… or it could be a surprise weekend away. Whatever your journey, the sleek Clio Sport Tourer will get you there in style.

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CLIO SPORT TOURER

STYLE AND SPACE

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INSPIREDSPORTY DESIGN

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