Remotec Conexum Smart URC-11 User Manual

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Smart Remote with Mobile App Setup

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V1.0

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Table of Contents

Introduction…………………………………………………………3
Features & Requirements…………………………………………4

App Installation……………………………………………….........4

Pairing the Remote Controller…………………………………….5
Adding a New Device……………………………………………...7

Extender Mode…………………………………………………....13

Find my Remote……………………………………………….....14

Technical Specifications…………………………………………15
Warranty…………………………………………………………...17
Customer Service………………………………………………...18

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Conexum Smart URC-11

Operating Instructions

Introduction

Conexum Smart URC-11 is an easy-to-use universal remote controller that
allows up to 4 devices to be controlled using a single remote. It comes with an
accompanying mobile app for simple user setup using IR codes stored in the
cloud library. By using a smart phone or tablet PC installed with iOS/Android,
the user can easily setup the devices. The cloud base IR code library supports
almost every popular brand found in today’s market and is continuously upd ated
so that it is never outdated. The user can setup the Conexum Smart URC-11 in
a few si mple steps, guided by the user-friendly mobile app i nterface on the smart
phone or tablet PC.

Product Overview

4 IR Devices

LED indication

IR Tx

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Features

- Supports Remote and BLE Extender mode (option)

- Comprehensive access to cloud-based infr ared code library database

- Battery Low warning LED indication

- Upgradeable firmware over-the-air (OTA)

- Bluetooth Low Energy device with ultra-low power consumption

- Programme up to 4 devices

Requirements

iOS 9 or above (Supports BLE4.2)
Android - Android 5.0 or above (Supports BLE 4.2)

Application Software (App) Installation

Scan QR code or search “Conexum” to download the App.

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Mobile App

Once you have downloaded the Conexum mobile app from the app store, you
can start to setup and pair it with the Conexum remote controller. Launch the
app and you will be presented with the End User Software License Agreement,
please press “ACCEPT” to proceed to pairing the remote controller. You will be
prompted to enable the location service or GPS (for Android smartphone only).
This helps to select the correct region for setting up the remote controller

Pairing the Remote Controller

Pairing the remote controller requires both Wi-Fi and Bluetooth to be turned
on. Insert 2 AAA batteries to battery compartment and place the remote near
the smart phone handset. Please hold the “OK” button on the remote controller
until you hear the “beep” sound to begin the process and then press “START
PAIRING” on the app.

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Each Conexum remote controller has a unique id (e.g. Conexum_FFFF0) and
the app will scan for this remote controller and indicate it to you.

If the app fails to find the remote controller, the following screen will be shown.
You can hold down the “OK” + “HOME” key at the same time on the remote
controller to reinitialize the pairing process, wait for a BEEP sound and now you
can press the “SCAN DEVICE” again on the app.

*Please ensure the remote controller has battery i nside and is placed nearby

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Adding a New Device

If the pairing is successful, you wi ll be able to setup and ad d up to 4 new devices
and start downloading the relevant infrared codes required to operate them for
this remote controller.

Press “Add new device” and you will be prompted to setup the 4 devi ces. There
are 4 devices location (e.g. TV, STB, STRM, AUD) on the remote controller. To
setup a specific location, choose TV, STB, STRM or AUD.

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Once you have confirmed setting up on the “TV” location, you can choose from
our comprehensive cloud-based Infrared code library and select device. Your
smartphone or tablet PC must be connected to the Internet.

Select “TV” and press “NEXT” as an example and then you will need to select
the device brand.

Select the brand of the TV that you are going to setup.

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Once selected, the mobile apps’ built-in Smart Search feature will find the
infrared code for your device. The app will make an attempt to connect to the
remote controller via BLE.

You will need to point your remote control ler to the device to test out a few keys.

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Testing the power button

Please press the “Power” button on the app. If the TV tur ns ON/OFF, then press
“YES”, otherwise press “NO” or “SKIP”.

*If the TV is now turned off, you m ay need to turn it on with your original remote
or manually for the next step.

You will now be presented different screens of test codes, please follow the
instructions (e.g. MUTE, VOL UP, VOL DOWN) and press “YES”, “NO” or “SKIP”.
Through the process of elimination, the Smart Search feature will find more
relevant infrared codes for setting up your AV device.

*The subsequent screens are dynamically generat ed based on your specif ic AV
device brand and model. As a result, no other screenshots ar e prepar ed f or t his
user manual.

Once you complete these code testi ng steps, please pr ess “O K ” and t he mobil e
app will download the infrared codes from our cloud-based infrared code libr ary.

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Downloading infrared codes

The mobile app will now download the infrared codes to the remote controller.

*If you have a second TV, you could also use the other device button (e.g. STB)
for setting up the second TV. In total, there are 4 device location available for
you to setup. You can also edit or delet e any of these devi ce locat ion and set up
again for another AV device as you desire.

You can also name this device on the mobile app as shown below.

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Congratulations

The remote controller’s first device l ocation TV, which is now named as Living
room TV, is now considered setup and you can use the remote to control it.

*You can repeat the process to add up to 4 new devices

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Extender Mode

The Extender Mode gives you the additional function of controlling your
devices through the smartphone and the Conexum app For assessing the full
functions of the Extender Mode, you have t o purchase with an in-app purchase
inside the Conexum app.

Press any device name on the main-screen (e.g. Living room TV) to be
redirected to make the in-app purchase of the Extender Mode. You can also
“Try it for free” by pressing this button and use the Power key for your devices
already set up.

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After the payment has been successfully completed, you will be able to access
full features of the Extender Mode through clicking on any device which you
wish to operate.

Find my remote

If you happen to misplace the Conexum remote, you can press the bell icon in
your Conexum app to make the remote buzz and emit a “beep beep” sound.

Once you find the remote, you can press the OK button to st op the sound.

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Technical Specifications

Model No.

BW8611UN (Smart URC-11)

No. of IR Device

4 devices (TV, STB, STREAMING, AUDIO)

Bluetooth

BLE 4.2, Class 2 device

RF Operating Distance

Up to 30meters out

door line of sight, in

unobstructed environment

IR Operating Distance

Up to 10meters line of sight, in unobstructed
environment

Power input

Powered by AAA x 2pcs
Alkaline batteries are recommended

Operating and Storage Temp.

Operating: 0 – 40 °C
Storage: -10 – 60 °C

Dimension (L x W x T)

210mm x 50mm x 27mm

Weight

95g (Batteries not included)

Maintenance

1. Do not expose your unit to dust, strong sunlight, humidity, high temperatures
or mechanical shocks.

2. Use new batteries of the recommended type and size only.

3. Do not use old and new batteries together as old batteries tend to leak.

4. To avoid chemical leaks, remove batteries from the unit if you do not intend
to use the unit for an extended period of time.

5. Do not use corrosive or abrasive cleansers on your unit.

6. Use a wet water cloth to clean the soft plastic surface, do not use any
detergent or cleaning agent.

7. Keep the unit dust free by wiping it with a soft, dry cloth.

8. Do not disassemble the unit, it contains no user-serviceable parts.

Warnings

• Do not modify the unit in any way.

• Risk of fire.

• Risk of electrical shock.

• Risk of burns.

• Do not dispose of electrical appliances and unsorted municipal waste. Use

separate collection facilities. Contact your local government for information
regarding the collection systems available.

• There are no user serviceable parts in this unit.

Caution

• Risk of explosion if battery is replaced by an incorrect type.

• Dispose of used batteries according to the instructions.

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FCC Notice

This device complies with Part 15 of the FCC rules. Operation is subject to the
following two conditions:
(1) this device may not cause har m ful interference, and
(2) this device must accept any interference received, including interference

that may cause undesired operation.

NOTE:

This equipment has been tested and found to comply with the limits for a C la s s
B digital device, pursuant to Part 15 of the FCC Rules. These limi ts are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, it may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception
(which can be determined by turning the equipment off and on), the user is
encouraged to try to correct the interference by one or more of the following
measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which

the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Notice:
Changes or modifications to this unit not expressly approved by the party
responsible for compliance could void the user authority to operate the
equipment.

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Warranty

ONE-YEAR LIMITED WARRANTY: Remotec warrants t his product to be free
from defects in materials and workmanship under normal use and service for a
period of one year from the original date of purchase from the distributor or
dealer.

REMOTEC shall not be liable for:

- Damages caused by defective devices for indirect, incidental, special,

consequential or punitive damages, incl uding, inter alia, loss of profits,
savings, data, loss of benefits, claims by third parties and any property
damage or personal injuries arising from or related to the use of the
device.

- Service trips to provide instruction on product use.

- Shipping costs for replacement products.

This warranty is limited to the repair or replacement of this product only, if the
purchase date cannot be substantiated, the warranty period will begin on the
date of manufacture as indicated on this product. All warranty claims must be
made to Remotec appointed distributors or deal ers during the applicable
warranty period. This warranty gives you specific legal right and you may also
have other rights which vary in each country.

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Customer Service

To receive customer service, please click t he information menu on the mobile
app to look for the latest information such as fi rmware, database, mobile
software app.

Please contact Customer Service at
Customer Service Website http://support.Remotec.com.hk
Tel [phone]

E-mail: [e-mail]
Web www.Conexum.life

Printed in China