remeha Avanta 12V Heating Open Vented, Avanta Plus Heat Only 12V, Avanta Plus Heat Only 18V, Avanta Plus Heat Only 24V User guide
62999-130711
High-effi ciency wall-hung boilers
EN
Great Britain
User ’s Operation
Instructions &
Important Warranty
Information.
Avanta
12v - 15v - 18v - 24v - 30v
Please keep these instructions in a safe place.
If you move house, please hand over to the next occupier.
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62999-130711
CONTENTS
1 SAFETY 3
2 PROBLEMS WITH BOILER AND/OR CENTRAL HEATING SYSTEM 4
3 CHANGING BOILER SETTINGS 5
4 DISABLING THE BOILER 7
5 ENABLING THE BOILER 8
6 WARRANTY & SERVICE 9
Benchmark places responsibilities on both manufacturers and installers. The purpose is to ensure that
customers are provided with the correct equipment for their needs, that it is installed, commissioned
and serviced in accordance with the manufacturer’s instructions by competent persons and that it
meets the requirements of the appropriate Building Regulations. The Benchmark Checklist can be
used to demonstrate compliance with Building Regulations and should be provided to the customer
for future reference. Installers are required to carry out installation, commissioning and servicing work
in accordance with the Benchmark Code of Practice which is available from the Heating and Hotwater
Industry Council who manage and promote the Scheme.
Visit www.centralheating.co.uk for more information.
Contents
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1. Safety
1 SAFETY
Can you smell gas? What to do:
• Do not smoke and do not create any flame or sparks.
• Do not use any electric switches.
• Turn off the main gas stop cock.
• Open windows and doors.
• Warn those present and leave the building together.
• Call your gas suppliers / installer once you are outside the building, TRANSCO
tel. 0800 111 999.
Can you smell smoke or flue gases? What to do:
• Switch off the boiler.
• Open windows and doors.
• Warn those present and leave the building together.
• Call your installer once you are outside the building.
Installation location for the boiler!
• Do not store or use any flammable materials, aggressive substance and/or
aerosols near the boiler.
• The installation area must be frost-free.
• The switched spur unit for the boiler must always be accessible.
Water and pipe temperatures!
• The factory setting for the tap water temperature is 55°C; this temperature can be
set to 65°C.
• The maximum water temperature in the Avanta can reach 90°C. This means
that pipes and/or radiators can reach this temperature.
• If the boiler is running, the flue duct can reach a high temperature.
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2. Problems with boiler and/or centrale heating system
2 PROBLEMS WITH BOILER AND/OR CENTRAL HEATING SYSTEM
Error codes – errors which can be resolved by the user
R
R
R
R
R
R
e1
e4
Press R-key Wait for recovery;
display shows 0,
boiler functions
properly.
Check gas
valve, gas valve
must be open, if
necessary open
valve.
Press R-key Wait for recovery;
display shows 0,
boiler functions
properly.
Display shows e4 again:
note down the error code
and boiler type and call
your installer.
Or
Or
e2
LT.NL.W6H.000.115 + LT.NL.W6H.000.118 + LT.NL.W6H.000.121 + LT.NL.W6H.000.122
59970.LT.GB.W7H.040
Error codes – errors which have to be remedied by the installer
If the display indicates a different error code from that described above, note down the
error code and boiler type and call your installer. Contact your installer also in the event of
a water leak.
Display shows e1, e2, e7
or e10 again; note down the
error code and boiler type and call
your installer
e7
e10
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3. Changing boiler settings
3 CHANGING BOILER SETTINGS
R
1x
R
2x
1. Changing P1 setting: flow temperature of water in central heating system
LT.NL.W6H.000.070
Reduce the flow temperature as follows:
• Press [Enter]-key until codes pK and K1 are displayed alternately.
• Press [Enter]-key again; set value for maximum flow temperature is displayed:
75°C (factory setting).
• Press [+] or [-] key to change this value, for example to 70°C.
• Press [Enter]-key to confirm value; codes pK and K1 are displayed
alternately.
• Press [Reset]-key to switch boiler to operating mode.
2. Changing P2 setting: domestic hot water temperature
LT.NL.W6H.000.071
Increase the domestic hot water temperature as follows:
• Press [Enter]-key until codes pK and K1 are displayed alternately.
• Press ‘[+]-key until codes pK and K2 are displayed alternately.
• Press [Enter]-key; set value for domestic hot water temperature is displayed:
55°C (= factory setting).
• Press [+] or [-] key to change this value, for example to 65°C.
• Press [Enter]-key to confirm value; codes pK and K2 are displayed
alternately.
• Press [Reset]-key to switch boiler to operating mode.
3. Changing P3 setting: boiler regulation (domestic hot water and central
heating mode)
0 = CH
off
/ DHW
off
1 = CH
on
/ DHW on (factory setting)
2 = CH
on
/ DHW
off
3 = CH
off
/ DHW
on
Change the boiler regulation as follows:
LT.NL.W6H.000.072
R
• Press [Enter]-key until codes pK and K1 are displayed alternately.
• Press [+]-key 2x until codes pK and K3 are displayed alternately.
• Press [Enter]-key; central heating and domestic hot water mode setting is
displayed.
• Press [-] or [+] key to change this mode, e.g. level 3 (= central heating OFF
and domestic hot water ON).
• Press [Enter]-key to confirm this mode; codes pK and K3 are displayed
alternately.
• Press [Reset]-key to switch boiler to operating mode.
Remeha is a licensed member of the Benchmark Scheme which aims to improve the standards
of installation and commissioning of domestic heating and hot water systems in the UK and to
encourage regular servicing to optimise safety, efficiency and performance.
Benchmark is managed and promoted by the Heating and Hotwater Industry Council.
For more information visit www.centralheating.co.uk
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R
3x
5x
R
4. Changing P4 setting: Eco or comfort mode
No hot water
Beware; the system boiler in combination with an external calorifier will not warm
up the calorifier in the Eco-mode.
So, if the calorifier is empty, the tap water will be cold.
0 = Comfort mode
1 = Eco mode
2 = regulated by controller (= factory setting)
Change the mode as follows:
LT.NL.W6H.000.073
5. Changing P6 setting: display on/off
Change the display setting as follows:
LT.NL.W6H.000.075
• Press [Enter]-key until codes pK and K1 are displayed alternately.
• Press [+]-key 3x until codes pK and K4 are displayed alternately.
• Press [Enter]-key; setting of ‘eco or heat retention’ mode is displayed
(mode 2 = heat retention and regulator-dependent, factory setting).
• Press [-]-key to change this mode, for example mode 1 (=eco mode).
• Press [Enter]-key to confirm this mode; codes pK and K4 are displayed
alternately.
• Press [Reset]-key to switch boiler to operating mode.
• Press [Enter]-key until codes pK and K1 are displayed alternately.
• Press [+]-key 5x until codes pK and K6 are displayed alternately.
• Press [Enter]-key; you will see mode 2 (= ‘Display automatically off’, factory
setting).
• Press [-]-key to change this mode to mode 1 (= ‘Display remains on’).
• Press [Enter]-key to confirm this mode; codes pK and K6 are displayed
alternately.
• Press [Reset]-key to switch boiler to operating mode.
3. Changing boiler settings
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4 DISABLING THE BOILER
R
3
The boiler must be disabled before any maintenance or repairs are carried out. If the
central heating system is not used for a long time (during the holidays, for instance,
or periods of milder weather) it is advisable to disable the boiler.
1. Disable boiler with frost protection, during longer periods of non-use
LT.AL.W7H.000.217 + LT.AL.W7H.000.218
Pre and After Sales Service
Our dedicated pre-and-after-sales teams
are ready te give you the support you
need.
Its an integral part of the quality package
that Remeha offers as standard with all
products.
For all your queries please call the
Avanta team on: 0844 879 7690
Contact Information
Sales Office: 0844 8711544
After Sales Service: 0844 879 7690
Literature: 0844 879 7690
Training: 0844 879 7690
Technical Helpline: 0118 974 3070
Spares Sales Office: 0844 871 1540
230 V
Gas
2. Disable boiler without frost protection, during longer periods of non-use
LT.AL.W7H.000.224
• Switch off the boiler.
• Switch off controls.
• Isolate boiler at the switch spur unit.
59970.LT.GB.W7H.039
• Turn off the boiler gas tap.
Drain boiler
If there is a chance that the boiler and system can be effected by freezing
weather conditions contact your installer to arrange to have the system
completely drained down.
4. Disabling the boiler
• Set the room thermostat to a low temperature, e.g. 10°C,
• Switch setting p4 to 1 (Eco mode), this will switch off the heat retention function.
Now the boiler will only start working to protect itself against freezing.
With an external frost protection connected, the boiler can also prevent the central
heating system from freezing.
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5 ENABLING THE BOILER
230 V
R
• Check that the system is full of water and fully vented.
• Turn on the boiler gas tap.
59970.LT.GB.W7H.040
LT.AL.W7H.000.225
• Switch on the boiler at the fused spur unit; the boiler will run the start-up program.
- A display test will briefly appear showing all segments of the display.
fK xx software version;
pK xx parameter version;
- A venting cycle of 3 minutes now follows, the version numbers will be displayed
alternately;
- If no errors occur during this cycle (see section 2), the following will appear in the
display;
K0 stand-by mode
LT.AL.W7H.000.212
• Set the room thermostat to the desired room temperature.
The boiler will now automatically start operating.
LT.NL.W6H.000.079
5. Enabling the boiler
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6 WARRANTY & SERVICE
Standard Warranty Terms & Conditions
To activate your warranty you must register your boiler with heateam the service division of Baxi Heating UK Ltd either by completing and returning the registration card
or calling our telephone registration line on 0844 879 7690.
It is also a requirement of the warranty that the boiler has an annual service (every 12
months) in accordance with the installation and servicing instructions, performed by a
Gas Safe registered engineer. If you would like heateam to carry this out please call
on 0844 879 7690 or visit www.heateam.co.uk
Our promise to you
If you experience a fault with your new boiler, we aim to provide a safe and high
quality repair service supported by our dedicated national network of highly skilled
engineers. If your installer can’t resolve the problem for you, we will do everything we
can to get an engineer out to you as quickly as possible. Nothing in this warranty will
affect your statutory consumer rights.
What you need to do if you experience a problem with your heating system or
the operation of the boiler.
You should always contact your installer first, because the cause of the fault may not
be related to the boiler. If your installer confirms that the fault is with the boiler and
he / she can’t repair it, our friendly customer service team is on hand to help. Simply
call our service division heateam on 0844 879 7690 to book an engineer visit or for
any general advise that you may need. Our contact centre is open Monday to Friday
8am - 6pm, weekends and bank Holidays 8:30am - 2pm, excluding Christmas Day
and New Years Day.
When calling heateam it would be helpful if you could have the following information
to hand:-
1. Boiler serial number
2. Boiler make and model number
3. Your installer name and address details
4. Proof of purchase (if you do not have the boiler serial number)
What the warranty covers
• Free of charge repair or replacement of components found to be of faulty manufacture.
• Free of charge replacement of the complete unit provided always that the failure
is related to a manufacturing fault that cannot be repaired or is uneconomic to
repair.
What this warranty does not cover
• Repairs to boilers which haven’t been installed and commissioned properly, and
as set out in the installation instructions (this includes the need to flush the system
effectively and add a suitable corrosion inhibitor).
• Any damage caused by hard water scale deposits and/or aggressive water resulting from corrosion.
• Any other defects or failures, either in the connected heating system or outside of
the boiler itself.
• Faults caused by inadequate supply of electricity, gas or water to the property.
• Installations within commercial settings for which this boiler was not designed.
• Reimbursements of any third party repair or replacement costs that e haven’t
been told about or agreed with you in advance.
• Compensation for consequential losses (e.g. loss of earnings, business losses,
stress and inconvenience) arising from a production breakdown, including repair
delays caused by factors outside our reasonable control.
6. Warranty & service
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After Sales Service 0844 879 7690
• 90449 Avanta 12v Heating Open Vented
• 90511 Avanta 15v Heating Open Vented
• 90279 Avanta 18v Heating Open Vented
• 90450 Avanta 24v Heating Open Vented
• 90512 Avanta 30v Heating Open Vented
Please ensure that the installer has fully completed the Benchmark Checklist on the
inside back pages of the installation instructions supplied with the product and that
you have signed it to say that you have received a full and clear explanation of its
operation. The installer is legally required to complete a commissioning checklist as a
means of complying with the appropriate Building Regulations (England and Wales).
All installations must be notified to Local Area Building Control either directly
or through a Competent Persons Scheme. A Building Regulations Compliance
Certificate will then be issued to the customer who should, on receipt, write the
Notification Number on the Benchmark Checklist.
This product should be serviced regularly to optimise its safety, efficiency and
performance. The service engineer should complete the relevant Service Record on
the Benchmark Checklist after each service.
The Benchmark Checklist may be required in the event of any warranty work and as
supporting documentation relating to home improvements in the optional documents
section of the Home Information Pack.
6. Warranty & service
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Remeha - PART OF BDR THERMEA
Brooks House
Coventry Road
Warwick
CV34 4LL
After Sales Tel: 0844 879 7690
Technical Enquires: 0118 974 3070
Internet: www.remehaheating.co.uk
© Copyright
All technical and technological information contained in these technical instructions, as
well as any drawings and technical descriptions supplied, remain our property and shall
not be multiplied without our prior consent in writing. Subject to alterations
62999-130711
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