Page 1
Owners &
Installation
Freestanding Gas Stove
Models: FG37-NG
FG37-LPG
Manual
LISTINGS AND CODE APPROVALS
These gas appliances have been tested
in accordance with AS4553-2000, NZS
5262 and have been certified by the
Australian Gas Association for
installation and operation as described
in these Installation and Operating
Instructions.
Your unit should be serviced
annually by an authorised service
person.
PLEASE KEEP THESE INSTRUCTIONS
FOR FUTURE REFERENCE
WARNING:
Improper installation, adjustment, alteration, service or maintenance can cause
injury or property damage. Refer to this
manual. For assistance or additional information consult an authorized installer, service agency or the gas supplier.
FOR YOUR SAFETY
Do not store or use gasoline or other flammable vapours and liquids in the vicinity of this
or any other appliance.
Installation and service must be performed
by an authorized installer, service agency or
the gas supplier.
918-318a
FOR YOUR SAFETY
What to do if you smell gas:
Do not try to light any appliance
Do not touch any electrical
switch: do not use any
phone in your building.
Immediately call your gas
supplier from a neighbour's
phone. Follow the gas supplier's instructions.
If you cannot reach your
gas supplier, call the fire
department.
05/26/06
Page 2
To the New Owner:
Congratulations! You are the owner of a state-of-the-art Regency Rear Flued Room Sealed Freestanding Gas Stove by FPI
Fireplace Products International. The Regency Gas Series of hand crafted appliances has been designed to provide you
with all the warmth and charm of a woodstove, at the flick of a switch. The models FG37-NG, and F37-LPG of this series
has been approved by Warnock Hersey for both safety and efficiency. As it also bears our own mark, it promises to provide
you with economy, comfort and security for many trouble free years to follow. Please take a moment now to acquaint
yourself with these instructions and the many features of your Regency Rear Flued Room Sealed Freestanding Gas Stove.
2 FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater
Page 3
TABLE OF CONTENTS
Page Page
Specifications diagram ................................................ 2
Data Plate ................................................................... 4
Installation
Specifications ............................................................. 5
Before You Start ......................................................... 5
General Safety Information .......................................... 5
Installation Checklist ................................................... 6
Clearances to Combustibles ....................................... 6
Locating Your REGENCY Gas Stove .......................... 6
Combustion and Ventilation Air ................................... 6
Exterior Flue Terminal Locations ................................. 7
Fluing Installation Precautions..................................... 8
Safety Precautions for the Installer .............................. 8
Planning Your Fluing Installation ................................. 8
Fluing Arrangements - Vertical Terminations ............... 9
Flue Restrictor Position ............................................... 9
Fluing: Residential and Manufactured
Homes/Mobile Homes Installation ....................... 10
Horizontal Installations .............................................. 10
Vertical Termination with Co-linear Flex System ....... 12
Gas Connection ........................................................ 12
System Data Chart - FG37 ........................................ 12
Conversion from NG to LPG ...................................... 13
Aeration Adjustment.................................................. 15
Log Installation .......................................................... 15
Door Installation ........................................................ 16
Gas Pipe Pressure Testing ....................................... 17
Valve Description ...................................................... 17
Louvre Installation ...................................................... 17
Optional Remote Control Installation ......................... 18
Final Check ............................................................... 18
Wiring Diagram ......................................................... 18
Operating Instructions
Operating Instructions ............................................... 19
Lighting Procedure .................................................... 19
Resetting the Unit ..................................................... 19
Shutdown Procedure ................................................. 19
First Fire ................................................................... 19
Fan Operation ........................................................... 19
Adjusting Flame Heights ........................................... 19
Normal Operating Sounds of Gas Appliances ............ 20
Summary of Controls ................................................ 20
Pilot Adjustment ....................................................... 20
Copy of Lighting Plate Instructions ............................ 21
Maintenance
Maintenance Instructions .......................................... 22
Gold Plated Doors ..................................................... 22
Latch Adjustment ...................................................... 23
Log Replacement ...................................................... 23
Glass Replacement ................................................... 23
Fan Maintenance ...................................................... 24
Removing Valve ......................................................... 25
Parts List
Electronic Components List ...................................... 26
Replacement Parts List............................................. 27
Warranty
Warranty ................................................................... 31
FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater 3
Page 4
DATA PLATE
This is a copy of the label that accompanies
each REGENCY Rear Flued Room Sealed Freestanding Gas Stove. We have printed a copy of
the contents here for your review. The data
plate is located on the inside of the drop down
pedestal door.
NOTE: Regency units are constantly being
improved. Check the label on the unit and if there
is a difference, the label on the unit is the correct
one.
(Australia Only)
4 FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater
Page 5
INSTALLATION
IMPORTANT:
SAVE THESE
INSTRUCTIONS
The REGENCY Rear Flued Room Sealed Freestanding Gas Stove must be installed in accordance AG601 and NZS 5261 and with these
instructions. Carefully read all the instructions
in this manual first. Consult the building authority
having jurisdiction to determine the need for a
permit prior to starting the installation.
Note: Failure to follow the instructions
could cause a malfunction of the
heater which could result in death,
serious bodily injury, and/or property damage. Failure to follow these
instructions may also void your
fire insurance and/or warranty.
SPECIFICATIONS
Fuels: FG37-NG is approved for use with
NG.
FG37-LPG is approved for use with
liquefied petroleum gases (LPG).
Electrical: 240 V A.C. system.
Circulation Fan: Two Speed
Log Sets: Ceramic fibre, 7 per set.
Flue System:
Axial (6-5/8" (168mm) outer / 4"
(102mm) inner liner) rigid flue and
Riser Vent Terminal.
BEFORE YOU START
Safe installation and operation of this appliance
requires common sense, however, please be
aware of the following:
INSTALLATION AND REPAIRS
SHOULD BE DONE BY AN AUTHORIZED SERVICE PERSON. THIS APPLIANCE SHOULD BE INSTALLED,
REPAIRED, INSPECTED BEFORE
USE AND AT LEAST ANNUALLY
BY AN AUTHORIZED SERVICE PERSON. MORE FREQUENT CLEANING MAY BE REQUIRED DUE TO
EXCESSIVE LINT FROM CARPETING, ETC. IT IS IMPERATIVE THAT
THE CONTROL COMPARTMENT,
BURNERS AND CIRCULATING AIR
PASSAGEWAYS OF THE APPLIANCE BE KEPT CLEAN.
DUE TO HIGH TEMPERATURES,
THE APPLIANCE SHOULD BE LOCATED OUT OF TRAFFIC AND
AWAY FROM FURNITURE AND
DRAPERIES.
WARNING: FAILURE TO INSTALL
THIS APPLIANCE CORRECTLY
WILL VOID YOUR WARRANTY AND
MAY CAUSE A SERIOUS HOUSE
FIRE.
CHILDREN AND ADULTS SHOULD
BE ALERTED TO THE HAZARDS OF
HIGH SURFACE TEMPERATURES,
ESPECIALLY THE FIREPLACE
GLASS, AND SHOULD STAY AWAY
TO AVOID BURNS OR CLOTHING
IGNITION.
YOUNG CHILDREN SHOULD BE
CAREFULLY SUPERVISED WHEN
THEY ARE IN THE SAME ROOM AS
THE APPLIANCE.
CLOTHING OR OTHER FLAMMABLE MATERIAL SHOULD NOT BE
PLACED ON OR NEAR THE APPLIANCE.
1) Provide adequate clearances for servicing, proper operation and around the air
openings into the combustion chamber.
2) The appliance must be installed on a flat,
solid, continuous surface (e.g. wood, metal, concrete). This may be the floor, or it can
be raised up on a platform to enhance its
visual impact. The appliance may be installed on carpeting, tile, wood flooring or
other combustible material, because the
appliance's metal pedestal base extends
the full width and depth of the appliance.
The REGENCY Rear Flued Room Sealed
Freestanding Gas Stove can be installed in
a wide variety of ways and will fit nearly
any room layout. It may be installed in a
recessed position, framed out into the room,
or across a corner.
3) The REGENCY Rear Flued Room Sealed
Freestanding Gas Stove is approved for
manufactured home installations, see pages 6 to 9 for the required flue arrangements.
If installed into a manufactured home the
unit must be bolted down to the floor.
4) We recommend that you plan your installation on paper using exact measurements
for clearances and floor protection before
actually installing this appliance. Have an
authorized building inspector review your
plans before installation.
GENERAL SAFETY
INFORMATION
1) The appliance shall be installed in accordance with the manufacturer's installation
instructions, local gas fitting regulations,
municipal building codes, water supply regulations, electrical wiring regulations, with
AS5601-2004 (AGA gas installation code)
NZS 5261 (New Zealand)
2) Installation and repair should be done
ONLY by an authorised person.
3) DO NOT CONNECT TO MASONARY FLUE.
4) This appliance must be connected to
the specified flue and termination cap
to the outside of the building envelope. Never flue to another room or
inside a building. Make sure that the
flue is fitted as per Flueing instructions.
5) Inspect the flueing system annually for
blockage and any signs of deterioration.
6) Flueing terminals shall not be recessed into
a wall or siding.
7) Any safety glass removed for servicing
must be replaced prior to operating the
appliance.
8) To prevent injury, do not allow anyone who
is unfamiliar with the operation to use the
fireplace.
9) Wear gloves and safety glasses for protection while doing required maintenance.
10) Be aware of electrical wiring locations in
walls and ceilings when cutting holes for
termination.
11) Under no circumstances should this appliance be modified. Parts that have to be
removed for servicing should be replaced
prior to operating this appliance.
12) Installation and any repairs to this appliance
should be done by an authorised service
person. An authorised service person
should be called to inspect this appliance
annually. Make it a practice to have all of
your gas appliances checked annually.
13) Do not slam shut or strike the glass door.
FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater 5
Page 6
INSTALLATION
14) Under no circumstances should any solid
fuels (wood, paper, cardboard, coal, etc.)
be used in this appliance.
15) The appliance area must be kept clear and
free of combustible materials, (gases and
other flammable vapours and liquids).
INSTALLATION
CHECKLIST
1) Check Clearances to Combustibles (page
6), location of unit (page 6) and fluing
requirements (pages 6-9).
2) Install fluing: Check all fluing requirements,
pages 8-12.
3) Make gas connections, page 12. Test the
pilot. Must be as per diagram, pages 15 &
22.
4) If necessary, convert from NG to LPG (page
13).
5) Install log set, page 15.
LOCATING YOUR
REGENCY GAS STOVE
When selecting a location for your stove, ensure that the clearances listed above are met as
well as ensuring that there is adequate accessibility for servicing and proper operation.
For Flu Termination requirements, see page 7.
This appliance is Listed for bedroom installations when used with a Listed Millivolt Thermostat. Some areas may have further requirements, check local codes before installation.
This appliance is Listed for Alcove installations,
maintain minimum Alcove clearances as follows, minimum ceiling height of 1.7m, minimum
width of 1.0m and a maximum depth of 0.9m.
Use the minimum clearances shown in the
diagrams below:
FG37-NG & FG37-LPG Clearances
A Side Wall to Unit 190 mm
B Back Wall to Unit 76 mm
E Side Wall to Unit 114 mm
FG37-NG & FG37-LPG
Reference Dimensions
C Floor to Flue Centerline 635 mm
D Side Wall to Flue Centerline 521 mm
6) Install Front Door Front, page 16.
7) Test Gas Pressure, page 17.
8) Install Louvres, page 17.
9) Install optional Remote Control, page 18.
10) Final check, page 18.
Before leaving this unit with the customer, the
installer must ensure that the appliance is firing
correctly and operation fully explained to
customer.
This includes:
1) Clocking the appliance to ensure the cor-
rect firing rate (rate noted on label) after
burning appliance for 15 minutes.
2) If required, adjusting the primary air to
ensure that the flame does not carbon. First
allow the unit to burn for 15-20 min. to
stabilize.
CAUTION: Any alteration to the product
that causes sooting or carboning that
results in damage is not the responsibility of the manufacturer.
A ) Cross Corner
B) Flush with Wall/Alcove
C) Flat on Wall Corner
D) Flat on Wall
CLEARANCES TO
COMBUSTIBLES
The clearances listed are MINIMUM distances.
Measure the clearance to both the appliance
and the chimney connector. The farthest
distance is correct if the two clearances
do not coincide. For example, if the appliance
is set as indicated in one of the diagrams but the
connector is too close, move the stove until the
correct clearance to the connector is obtained.
This appliance may be installed only with the
clearances as shown in the situations pictured.
Do not combine clearances from one type
of installation with another in order to
achieve closer clearances.
Minimum ceiling height
is 914 mm from top of
unit.
COMBUSTION AND
VENTILATION AIR
The combustion air from this appliance is drawn
from outside the building through the outer flue.
Extra provision for combustion air inside
the room is not required.
This unit can be installed on a solid combustible
surface like a wood floor. This unit can also be
installed directly on carpeting or vinyl when the
bottom pedestal cover plate (provided with unit)
is installed.
6 FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater
Page 7
INSTALLATION
EXTERIOR FLUE TERMINATION LOCATIONS
Minimum clearances required for balanced flue terminals or
the flue terminals of outdoor appliances
according to AS5601-2004 (AGA gas installation code) or NZS 5261 (New Zealand)
Minimum
a Below eaves, balconies or other projections:
- Appliances up to 50 MJ/h input 300
- Appliances over 50 MJ/h input 500
b From the ground or above a balcony 300
c From a return wall or external corner 500
d From a gas meter (M) 1000
e From an electricity meter or fuse box (P) 500
f From a drain or soil pipe 150
g Horizontal from any building structure (unless appliance is approved
for closer installation) or obstruction facing a terminal 500
h From any other flue terminal, cowl or combustion air intake 500
j Horizontally from an openable window, door, or non-mechanical air inlet, or
any other opening into a building, with the exception of sub-floor ventilation
(see also Note (I)):
- Appliances up to 150 MJ/h input 500
- Appliances over 150 MJ/h input 1500
k Vertically below an openable window, door, or non-mechanical air inlet,
or any other opening into a building, with the exception of sub-floor ventilation
(see also Note (I)): see table below
Clearance (mm)
Clearance 'k' in mm
Space Heaters All Other Appliances
Up to 50 MJ/h Up to 50 MJ/h input Over 50 MJ/h input Over 150 MJ/h input
input to 150 MJ/h input
150 500 1000 1500
NOTES:
(I) For mechanical air inlets, including spa blowers, the clearance 'j' and 'k' shall be 1500 mm in all cases.
(II) All distances shall be measured vertically or horizontally along the wall to a point in line with the nearest
par to of the terminal.
(III) Prohibited area below electricity meter or fuse box extends to ground level.
(IV)A flue terminal of this type shall not be located under a roofed area unless the roofed area is fully open on
at least two sides and a free flow of air at the appliance is achieved.
FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater 7
Page 8
INSTALLATION
FLUING
The Regency Room Sealed System (Horizontal
Termination Kit (946-110) and the Vertical Termination with the Co-linear Flex System in
combination with the REGENCY Room SealedRear Freestanding Gas Stoves (FG37-NG and
FG37-LPG) have been approved and listed as
Room Sealed heater systems by Australian
Gas Association.
The Horiz. Termination Kit (946-110) includes
everything required for a straight through the
wall installation, or add a 45
installation.
IMPORTANT
Read all instructions carefully before starting
the installation. Failure to follow these instructions may create a fire or other safety hazard,
and will void the warranty. Be sure to check the
fluing and clearance to combustible requirements on pages 6 to 9. Consult your local
building codes before beginning installation.
The location of the termination cap must conform to the requirements in the Exterior Flue
Terminal Locations diagram on page 7.
o
elbow for a corner
FLUING
INSTALLATION
PRECAUTIONS
The Regency Room Sealed System and the
Vertical Termination with the Co-linear Flex
System are engineered products that have
been designed and tested for use with the
FG37-NG, and FG37-LPG. The Regency warranty will be voided and serious fire, health or
other safety hazards may result from any of the
following actions:
1) Installation of any damaged Room Sealed
component
2) Unauthorized modification of the Room
Sealed System
3) Installation of any component part not manufactured or approved by Regency Industries Ltd.
4) Installation other than as instructed by Regency Industries Ltd.
Warning: Always maintain required
clearances (air spaces) to nearby
combustibles to prevent a fire hazard. Do not fill air spaces with insulation.
The minimum clearance requirements between
the outer wall of the flue pipe and nearby
combustible surfaces is 30mm. Be sure to
check the flue termination clearance requirements from decks, windows, soffits, gas regulators, air supply inlets and public walkways
as specified on page 7 and in your local building
codes.
The gas appliance and flue system
must be flued directly to the outside
of the building, and never be attached to a chimney serving a separate solid fuel or gas-burning appliance.
Each Room Sealed gas appliance must use its
own separate flue system. Common flue systems are prohibited.
SAFETY
PRECAUTIONS FOR
THE INSTALLER
1) Wear gloves and safety glasses for protection.
2) Exercise extreme caution when using ladders or on roof tops.
3) Be aware of electrical wiring locations in
walls and ceilings.
PLANNING YOUR FLUING INSTALLATION
See page 7 for Exterior Flue Termination
requirements.
When planning your installation, it will be necessary to select the proper length of flue pipe
for your particular requirements. Determine the
minimum clearance to combustibles from the
rear of the unit to the wall. It is also important to
note the wall thickness. Before cutting the flue
hole through the wall ensure that ALL flue and
termination clearances (see page 7) will be met.
NOTE: Ensure compliance with the outside
flue terminal location before cutting hole as
both dimensions must be met.
*If this is an outside corner, the minimum distance between the flue and the outside corner
is 12" (30cm). See "F" on the diagram on page 7.
For corner installation, Restrictor must
be set at 1-1/4" (32mm) open.
For straight rear installation, Restrictor must be set at 1-1/8" (29mm) open.
8 FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater
Page 9
INSTALLATION
Vent Restrictor
Vent
Restrictor
Plate
Vent Restrictor
(fully open)
Vent
Restrictor
Plate
44.5mm 44.5mm
32mm 32mm
FLUING ARRANGEMENTS - VERTICAL TERMINATIONS
FOR BOTH RESIDENTIAL & MANUFACTURED HOMES/MOBILE HOMES
Vertical Terminations
with Co-linear Flex System
The shaded area in the diagram shows the allowable vertical
terminations installed in a masonry chimney. All vertical flue
installations require the Flue Restrictor to be set to 32mm open. All
Vertical Flue Terminals must be Simpson Dura Vent (Abey Australia)
DV 980 MAS (Australian Modified.)
Straight Vertical Terminations
9
8
7
6
5
4
216mm
9.1m Max.
Vertical Terminations
using Dura-Vent Fluing System
The shaded areas in the two diagrams below show all allowable
combinations of straight vertical and offset to vertical runs with
vertical terminations. Maximum one 90o elbow. All vertical and
offset to vertical flue installations require Flue Restrictor to be set to 32mm
open. If the flue is ENCLOSED in a chase (min. size 229mm x 229mm)
maintain a 32mm clearance to combustibles. All Vertical Flue Terminals
must be Simpson Dura Vent (Abey Australia) DV 980 MAS (Australian
Modified.)
Offset to Vertical Terminations
If connecting to a Dura-Vent system, the Adapter to Dura-Vent #
640-994 is required.
3
Vertical Height (meters)
1
1
2
1
Horizontal Distance (meters)
1
3.2m Min.
2
Flue Restrictor Position
To set the Flue restriction
as indicated in the diagram,
simply loosen the screws
and push the flue restrictor
plate to the correct position.
Tighten the screws.
FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater 9
Page 10
INSTALLATION
RESIDENTIAL AND MANUFACTURED HOMES/
MOBILE HOMES INSTALLATIONS
You will require the following components with your new Regency Rear Flued Room Sealed Freestanding Gas Stove. Please review your product
to make sure you have everything you need. In the event that you are missing any part, contact your dealer.
Note: These are the minimum pieces required.
Other parts may be required for your particular installation.
Minimum components for a Horizontal Installation:
946-110 Horizontal Termination Kit which includes:
Optional Components:
946-204 45o Elbow - 6-5/8" (168mm) Black pipe
946-205 Vinyl Siding Shield for Riser Vent
946-208/P Flue Guard
940 Square Wall Thimble Cover*
942 Wall Penetration
1 946-201 6-5/8" dia. x 18" (168mm dia. x 457mm) Black Pipe
1 946-207 4" dia. x 18" (102mm dia. x 457mm) Aluminum Flue
1 946-584 Astro Riser Vent Terminal
1 946-202 Wall Penetration Heat Shield for Heat Sensitive walls
(Wall Thimble) (2 pcs)
1 640-545 Decorative Wall Trim (Black)
1 948-128 Tube Mill-Pac
Screws
and 4" (102mm) Aluminum Flue
Terminal
Heat Shield*
* Simpson Dura-Vent components
HORIZONTAL INSTALLATIONS
1) Set the unit in its desired location. Check to
determine if wall studs are in the way when
the fluing system is attached. If this is the
case, you may want to adjust the location
of the unit.
2) Assemble the desired combination of pipe
and elbow to the appliance adapter with
pipe seams oriented down. Offset the pipe
seams as double seams in one place will
cause the outer pipe to take an oval shape.
Kit comes complete with 18" (457mm) of
straight flue - 6-5/8" (168mm) dia. black
outer pipe and 4" (102mm) dia. inner flue.
3) With the pipe attached to the stove, slide the
stove into its correct location, and mark the
wall for a 9-1/2" (241mm) (inside dimensions) round hole. The center of the round
hole should line up with the centerline of the
horizontal pipe, as shown in diagram 1. Cut
and frame the 9-1/2 (241mm) round hole in
the exterior wall where the flue will be
terminated. If the wall being penetrated is
constructed of non-combustible material,
i.e. masonry block or concrete, a 7" (178mm)
diameter hole is acceptable.
Note:
a) The horizontal run of flue should have
a 1/4 inch (6mm) rise for every 1 foot
(305mm) of run towards the termination. Never allow the flue to run downward. This could cause high temperatures and may present the possibility of
a fire.
b) The location of the horizontal flue termi-
nation on an exterior wall must meet all
local and national building codes, and
must not be blocked or obstructed. For
External Flue Terminal Locations, see
diagram on page 7.
Diagram 1
c) Snorkel Terminations:
For installations requiring a vertical rise
on the exterior of the building, Astro
Riser Vent Terminations as shown in
Dia. 2 is available. Follow the same
installation procedures as used for
standard Horizontal Termination.
NEVER install the Astro Riser vent upside down.
Diagram 2
*Dia 2: Local codes or regulations may require
different clearances.
10 FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater
Page 11
INSTALLATION
NOTE: For Snorkel terminations in ABOVE
grade installations, follow national or
local code requirements.
Below Grade Snorkel Installation
If the Snorkel Termination must be installed
below grade, i.e. basement application,
proper drainage must be provided to prevent water from entering the Snorkel Termination. Refer to Dura-Vent Installation
instructions for details.. Do not attempt to
enclose the Snorkel within the wall, or any
other type of enclosure.
4) Install wall penetration heat shield in the center
of the 9-1/2" (241mm) round hole and attach
with wood screws. The four wood screws
provided should be replaced with appropriate
fasteners for stucco, brick, concrete, or other
types of sidings. Dia. 3.
7) Install the Backing Plate into the wall
penetration heat shield and attach using 4 screws. Dia. 4.
8) Connect all pipe sections to unit and
install into wall:
a) Measure pipe length required and
cut to length. Hint: use the cut end
of the 6-5/8" (168mm) dia. outer
pipe at the flue terminal end.
b) Push the pipe sections completely
together, the minimum pipe overlap
is 1-1/4" (32mm). Secure all outer
pipe joints by using at least two
screws. Locate the screws at the
bottom of the pipe so that the screw
heads are hidden on the final installation. Apply sealant "Mill-Pac" to
inner pipe and high temp silicone
sealant or "Mill-Pac" to outer pipe on
every joint.
Hint: Apply sealant to female end.
8) Slide the decorative wall thimble up to the
wall surface being careful not to scratch
the paint. See diagram 5.
Diagram 5
9) Back outside: Apply sealant to the 4" (102mm)
inner flue and slide the Riser Vent Front into
the Backing Plate and fasten with 8 screws.
IMPORTANT:
When connecting the pipe to the Riser
Vent, apply Mill-Pac to the inner pipe
on the Riser Vent Terminal, around
the bead. Ensure that the flue pipe is
pushed past the bead for a secure fit.
Diagram 3
5) If installing termination on a siding covered
wall, a vinyl siding standoff or furring strips
must be used to ensure that the termination is
not recessed into the siding. Dia. 3.
6) Take the Riser Vent terminal and separate the
Backing Plate from the Riser Vent Front by
removing 8 screws as shown in diagram 4.
c) Before connecting the flue pipe to
the flue termination, slide the black
decorative wall thimble cover over
the flue pipe, then slide the Wall
Penetration Heat Shield (Part # 946-
202) over the flue pipe. Dia. 3.
d) Slide the appliance and flue assem-
bly towards the wall carefully inserting the flue pipe into the riser
vent terminal assembly. It is important that the flue pipe extends into
the Riser Vent Backing Plate a sufficient distance so as to result in a
minimum pipe overlap of
1-1/4 inches (32mm). Secure the
connection between the flue pipe
and the flue cap by attaching the
two sheet metal strips extending
from the Riser Vent Backing Plate
into the outer wall of the flue pipe.
Use two aluminum screws provided to connect the strips to the pipe
section. Bend any remaining portion of the sheet metal strip back
towards the flue cap and cut off
any excess, it will be concealed by
the decorative wall thimble cover.
See diagram 5.
10) Seal around the outer edge of the Riser
Vent Backing Plate.
Diagram 4
FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater 11
Page 12
INSTALLATION
VERTICAL TERMINATION WITH
CO-LINEAR FLEX SYSTEM
THE APPLIANCE MUST NOT BE CONNECTED TO A CHIMNEY FLUE SERVING
A SEPARATE SOLID FUEL BURNING APPLIANCE.
This appliance is designed to be attached to two 3" (76mm) co-linear aluminium flex running the
full length of the chimney. See the Fluing Arrangements chart on page 9 for minimum and maximum
flue lengths. See chart below for minimum distances from roof. Periodically check that the flue
is unrestricted.
Masonry chimneys may take various contours which the flexible liner will accommodate.
However, keep the flexible liner as straight as possible, avoid unnecessary bending.
The Air Intake pipe must be attached to the inlet air collar of the termination cap.
Required Parts:
Part # Description
946-529 Co-linear DV Vertical Termination Cap
948-305 3" Flex - 35 ft.
640-994 FG37 Dura-Vent Adapter
946-563 Co-Axial to Co-Linear Adapter Kit
which contains the following:
Co-linear Flex Adapter (270-585)
Outer Pipe (946-257)
Inner Pipe Adapter (946-219)
Approved Caps
980 Vertical Termination Cap
923GK 3" (76mm) Co-linear Adapter
with flashing
923GK 3" (76mm) Co-linear Adapter
with flashing
GAS CONNECTION
The gas connection is a 1/2" (13mm) NPT Male
Thread. Copper can be used or other connections approved by AG 604.
When using copper or flex connectors use
only approved fittings. Always provide a union
so that gas lines can be easily disconnected for
burner and/or valve servicing. Flare nuts for
copper lines are usually considered to meet
this requirement.
Important: Always check for gas leaks
with a soap and water solution or gas
leak detector. Do not use open flame for
leak testing.
Note: Prior to any pressure testing of
the gas supply piping system that
exceeds test pressures of 3.45
kPa, this appliance must be disconnected from the piping system. If test pressures equal to or
less than 3.45 kPa are used then
this appliance must be isolated
from the piping system by closing its individual manual shut-off
valve during the testing.
System Data - FG37
Burner Inlet Orifice Sizes:
NG #37
LPG #5 2
Max. Input Rating 31.7 mj
Min. Input Rating 16 mj
Supply Pressure
NG min. 1.13 kPa
LPG min. 2.75 kPa
Manifold Pressure
NG .89 kPa
LPG 2.55 kPa
12 FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater
Page 13
INSTALLATION
Conversion Kit for NG to LPG Model #516-969
THIS CONVERSION MUST BE DONE BY A QUALIFIED GAS FITTER IF IN DOUBT DO NOT DO THIS CONVERSION !!
Conversion Kit 516-969 Contains:
Qty. Part # Description
1 904-390 Burner Orifice #52
1 908-528 Red "LPG" label
2 918-590 Label "Converted to LPG"
1 918-334 Instruction Sheet
1 910-920 Pilot Orifice
1) Shut off the gas supply and unplug the
power cord.
2) Open the front door and carefully remove
the logs and lava rock.
3) Remove burner.
4) Remove burner orifice with a 1/2" (13mm)
wrench and discard. Use a wrench to hold
on to the elbow behind the orifice.
5) Reinstall new burner orifice LPG stamped
#52 and tighten.
7) Lift the pilot assembly and remove the pilot
tube using an 11mm wrench.
Pilot
Orifice
8) Remove the NG orifice and replace it with
the LPG orifice.
9) Install the pilot tube to the pilot assembly.
10) Place the pilot assembly over the pilot extru-
sion tube and secure it with 2 screws.
11) Adjust the burner areation setting to fully
open and install the burner.
12) Remove the pedestal back cover by removing the 4 Philips screws.
Pilot
Extrusion
Tube
Pilot
Assembly
Antenna
Control Box
Cover
17) Remove the jumper using a plier.
Jumper Location
Jumper
Burner Orifice
6) Remove the 2 screws which hold the pilot.
18) Stick the conversion label "This unit has
been converted to LPG" on the control box
13) Stick the conversion label "This unit has
been converted to LPG" over top of the
serial number decal.
14) Replace the yellow "NG" label with the red
"LPG" label.
Pilot Tube
FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater 13
15) Carefully pull out the control box.
Note: The control box is held in place by
velcro.
16) Remove the control box cover by undoing
the 3 screws. Maneuver through antenna.
cover.
19) Reverse steps 16, 15 & 12.
20) Open the bottom door and remove the front
panel by undoing the 6 screws.
Page 14
INSTALLATION
21) Turn on the gas supply and plug in the
power cord.
B
A
C
22) Adjusting the Outlet Pressure
All the adjustments must be carried out
in the following order:
Remove the modulator plastic cap (A) using
needle nose pliers.
Maximum pressure: Turn the unit ON to its
highest input rating. Screw in the nut (B) to
increase the outlet pressure and screw it
out to decrease it. Use a 10 mm wrench.
NOTE: The outlet pressure must be set to
maximum 2.65 kPa.
Minimum pressure: Remove one of the
cables connected to the electric modulator.
Keeping the nut (B) blocked, screw in the
screw (C) to increase the pressure and
screw it out to decrease it. Use a screwdriver 6 x 1 blade.
NOTE: The outlet pressure must be set to
minimum 0.74 kPa.
Cable
Electric
Modulator
23) At the end of all setting and adjustment
operations, check electrical insulation and
gas leaks.
24) Reverse step 20.
25) Check operation of fan and flame control.
26) Check for proper flame appearance and
glow on logs.
Installer Notice:
These instructions must be left with
the appliance.
After carrying out all adjustments, block
the setting screws with paint, taking care
not to obstruct the breather orifice of the
pressure.
Put back the modulator plastic cap.
WARNING: To ensure the correct operation of the modulator it is necessary that the
plastic cap (A) is returned to its original
location.
14 FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater
Page 15
INSTALLATION
AERATION
ADJUSTMENT
The burner aeration is factory set but may need
adjusting due to either the local gas supply, air
supply or altitude.
NG: 10mm open
LPG: 10mm open
The aeration adjustment gears are located on
the right side of the burner box and can be
accessed from the side or from the front when
the louvres are removed.
LOG SET
INSTALLATION
Read the instructions below carefully
and refer to the diagrams. If logs are
broken do not use the unit until they are
replaced. Broken logs can interfere with
the pilot operation.
The gas log kit contains the following:
a) 02-65 Rear Log
b) 02-56 Middle Left Log
c) 02-44 Front Left Log
d) 02-46 Left Top Log
e) 02-45 Front Right Log
f) 02-47 Center Log
g) 02-48 Middle Right Log
h) Embers
i) Lava
Note: Install Optional Brick Panels prior
to installing logs.
3) Place Rear Log A)02-65 on the two pins on
the rear log support.
A)02-65
Pins on Rear Log Support
4) Place the Middle Left Log B)02-56 on the
two pins as shown.
B)02-56
To adjust the aeration: use the allen key to turn
the turning gear which will adjust the air shutter. Open the air shutter for a blue flame or close
it for a yellower flame. This adjustment is
performed by an authorized installer. The factory setting should be sufficient for most installations.
Clockwise to open,
counter-clockwise to close.
Caution: Carbon will be produced if the air
shutter is closed too much.
Note: Any damage due to carboning re-
sulting from improperly setting
the aeration controls is NOT covered under warranty.
The "02" refer numbers (i.e. 02-65) are
molded into the rear of each log.
1) Carefully remove the logs from the box and
unwrap them. The logs are fragile, handle
with care - do not force into position.
2) Sprinkle the embers on the left and right
sides of the firebox base.
Embers Embers
5) Sprinkle some lava rock just in front of B)
02-56 on the burner holes.
B)02-56
lava rock
6) Place Front Left Log C)02-44 onto the 2
front pins as shown.
C)02-44
FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater 15
Page 16
INSTALLATION
7) Place the Left Top Log D)02-46 on the pin
on Log B)02-56 and on top of the cutout on
Log A)02-65.
A)02-65
D)02-46
B)02-56
C)02-44
Pin
8) Place Front Right Log E)02-45 on the two
pins as shown.
Cutout
E)02-45
11) Position notch in Front Right Log G)02-48 on
Log F)02-47 and push the bottom right edge
against the bracket on the burner tray.
G)02-48
A)02-65
E)02-45
F)02-47
Notch
G)02-48
E)02-45
DOOR INSTALLATION
(Packaged Separately)
1) Open the two side panels.
2) Slide the door
onto the two
hinge pins making sure the
two pieces are
flush together.
See diagram
1.
3) Close the door. The
latch plate must be
centered around the
alignment pin. See diagram 2. If the latch plate
interferes with the corner of the stove you may
want to angle the plate
slightly so the door closes easier.
Diagram 1
9) Place the lava rock in the area between the
left and right logs, leaving a space in the
middle for log (F) 02-47.
10) Place the notch in Center Log F)02-47 over
Log E)02-45 and across the cutout on Log
A)02-65.
F)02-47
E)02-45
Side View
Bracket
The bottom right edge of Log G)02-48 must
sit snugly against the bracket
12) Test fire to ensure proper light off (make sure
flame flows smoothly from one end of burner
to the other. If there is any flame hesitation,
check that area for any blockage of the burner
port.
A)02-65
G
)02-48
D)02-46
B)02-56
C)02-44
F)02-47
E)02-45
Diagram 2
4) The latches should already be at the
proper setting. If they are too hard or too
easy to close, you may want to adjust
them by loosening the locking nut and
turning the latch catch. See diagram 3.
5) Remove the blue plastic protective coating from the glass.
6) Test the seal around the door by placing
a piece of paper between the unit and the
door, close the door and try to pull the
paper out. If it slips out easily, then the
door is not properly sealed. Tighten or
loosen the latch by turning the latch catch
inward or outward. See diagram 3.
Note: The door latch may require ad-
justment as the door gasket material compresses after a few
fires and after glass replacement. Turn the latch catch inward or outward.
CutoutNotch
Diagram 3
16 FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater
Page 17
INSTALLATION
GAS PIPE PRESSURE
TESTING
The appliance must be isolated from the gas
supply piping system by closing its individual
manual shut-off valve during any pressure
testing of the gas supply piping system at test
pressures equal to or less than 1/2 psig. (3.45
kPa). Disconnect piping from valve at pressures over 3.45 kPa.
The manifold pressure is controlled by a regulator built into the gas control, and should be
checked at the pressure test point.
Note: To properly check gas pressure,
both inlet and manifold pressures
should be checked using the valve
pressure ports on the valve.
1) Make sure the valve is in the "OFF" position.
2) Loosen the "IN" and/or "OUT" pressure
tap(s), turning counterclockwise with a 1/
8" wide flat screwdriver.
3) Attach manometer to "IN" and/or "OUT"
pressure tap(s) using a 5/16" (8mm) ID
hose.
S.I.T. Valve Description
1) On-Off Solenoid Valve EV1
2) On-Off Solenoid Valve EV2
3) Inlet Pressure Test Point
4) Outlet Pressure Test Point
5) Connection for Pressure Regulator/Com-
bustion Chamber Compensation
6) Pressure Regulator for Minimum and Max-
imum Outlet Pressure
7) Gas Outlet Pressure Electric Modulator
8) Pilot Outlet
9) Main Gas Outlet
10) Side Outlet
LOUVRE
INSTALLATION
Attach the top & bottom louvres to the side stove
panel using 2 screws per side.
4) Light the pilot and turn the valve to "ON"
position. Read manometer.
5) The pressure check should be carried out
with the unit burning and the setting should
be within the limits specified on the safety
label.
6) When finished reading manometer, turn off
the gas valve, disconnect the hose and
tighten the screw (clockwise) with a 1/8"
flat screwdriver. Note: Screw should be
snug, but do not over tighten
FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater 17
Page 18
INSTALLATION
OPTIONAL
REMOTE CONTROL
Use the Regency Remote Control Kit approved for
this unit. Use of other systems may void your
warranty.
The remote control kit comes with a hand held
transmitter and a wall mounting plate.
1) Choose a convenient location to mount the
hand held transmitter, protection from extreme
heat is very important.
The remote can also be used as a wall thermostat.
This heater does not require a 240V A.C. supply
for the gas control to operate. A 240V A.C.
power supply is needed for the fan/blower
operation.
WIRING
Caution: Ensure that the wires do
not touch any hot surfaces and are
away from sharp edges.
FINAL CHECK
Before leaving this unit with the customer, the
installer must ensure that the appliance is firing
correctly. This includes:
1) Clocking the appliance to ensure the correct firing rate (rate noted on label) at 15
minutes.
2) If required, adjusting the primary air to
ensure that the flame does not carbon. First
allow the unit to burn for 15 min. to stabilize.
CAUTION
Any alteration to the product that causes
sooting or carboning that results in damage to the exterior facia is not the responsibility of the manufacturer.
CAUTION: Label all wires prior to
disconnection when servicing controls. Wiring errors can cause improper and dangerous operation.
WARNING: Electrical Grounding Instructions
This appliance is equipped with a three pronged (grounding) plug for your protection against shock hazard and should be
plugged directly into a properly grounded three-prong receptacle. Do not cut or remove the grounding prong from this plug.
18 FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater
Page 19
OPERATING INSTRUCTIONS
OPERATING
INSTRUCTIONS
Before operating this appliance, proceed
through the following check list.
1) Read and understand these Instructions
before operating this appliance.
2) Check to see that all wiring is correct and
enclosed to prevent possible shock.
3) Check to ensure there are no gas leaks.
4) Make sure the three pieces of door glass
are properly positioned. Never operate the
appliance with any of the glass removed or
with the door open.
5) Verify that all flueing and the cap is unobstructed.
6) Verify log placement.
LIGHTING
INSTRUCTIONS
1) Plug the power cord into a power outlet.
2) Press and release the ON/OFF button once
to start the unit.
3) After approximately 3 seconds the spark
ignition system will spark for 40 seconds to
light the main burner.
4) If the main burner does not light, reset the
unit.
RESETTING
THE UNIT
1) Open the pedestal door on the unit.
2) Press the reset button for approximately 3
seconds and release. The reset button is
located on the unit's control panel.
3) Wait for approximately 3 seconds and the
pilot sparks can be heard and seen. It would
take 2 to 3 seconds for the flame to be lit.
SHUTDOWN
INSTRUCTIONS
1) Press the ON/OFF button once.
2) Turn off all electric power to the appliance
if service is to be performed.
FIRST FIRE
The FIRST FIRE in your heater is part of the paint
curing process. To ensure that the paint is
properly cured, it is recommended that you
burn your fireplace for at least four (4) hours
the first time you use it with the fan on.
When first operated, the unit will release an
odour caused by the curing of the paint and the
burning off of any oils remaining from manufacturing. Smoke detectors in the house may go off
at this time. Open a few windows to ventilate
the room for a couple of hours. The glass may
require cleaning.
NOTE: The main burner will always start on
"HIGH" and resume it's last setting after
20 seconds of operation.
NOTE: When the glass is cold and the appli-
ance is lit, it may cause condensation
and fog the glass. This condensation is
normal and will disappear in a few
minutes as the glass heats up.
FAN OPERATION
Set the fan speed on the control panel located
in behind the pedestal door to adjust fan to the
desired speed.
Control Panel
Pressing and releasing the plus (+) FAN button
will change the fan speed as follows:
OFF -> LOW -> MEDIUM -> HIGH -> OFF, etc.
Pressing and releasing the minus (-) FAN button
will be the reverse of the above.
ADJUSTING FLAME
HEIGHT
There are six flame settings that can be adjusted by pressing and releasing the plus (+) and
minus (-) FLAME button.
The FLAME setting button is located on the
control panel in behind the pedestal door.
DO NOT ATTEMPT TO CLEAN THE GLASS
WHILE IT IS STILL
DO NOT BURN THE APPLIANCE WITHOUT THE GLASS FRONT IN PLACE.
FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater 19
HOT!
Page 20
OPERATING INSTRUCTIONS
SUMMARY OF
CONTROLS
On/Off Button:
If the unit is switched off, pressing and releasing this button once will switch the unit on. The
unit will resume its last settings.
If the unit is switched on, pressing and releasing this button once will switch the unit off.
Flame:
Increase - If the unit is switched on, pressing
and releasing the flame plus (+) button once will
increase the flame height to the next available
high setting.
Decrease - If the unit is switched on, pressing
and releasing the flame minus (-) button once
will decrease the flame height to the next
available low setting.
Fan:
Increase - If the unit is switched on, pressing
and releasing the fan plus (+) button once will
increase the fan speed to the next available
high setting.
Decrease - If the unit is switched on, pressing
and releasing the fan minus (-) button once will
decrease the fan speed to the next available
low setting.
PILOT ADJUSTMENT
Periodically check the pilot flames. The correct
flame pattern has 3 strong blue flames.
One flowing around the thermocouple, the second flowing across the rear of the burner (it
does not have to be touching the burner) and
the third flame flowing tangent to the spark
ignitor.
NOTE: If you have an incorrect flame
pattern, contact your Regency dealer for
further instructions.
Rear of Burner
Front of Burner
An incorrect flame pattern will have small,
probably yellow flames, not coming into
proper contact with the rear of the burner or
thermopile.
NORMAL OPERATING
SOUNDS OF
GAS APPLIANCES
It is possible that you will hear some sounds
from your gas appliance. This is perfectly normal due to the fact that there are various gauges
and types of steel used within your appliance.
Listed below are some examples. All are nor-
mal operating sounds and should not be
considered as defects in your appliance.
Blower:
Regency gas appliances use high tech blowers
to push heated air farther into the room. It is not
unusual for the fan to make a "whirring" sound
when ON. This sound will increase or decrease
in volume depending on the speed setting of
your fan speed control.
Burner Tray:
The burner tray is positioned directly under the
burner tube(s) and logs and is made of a
different gauge material from the rest of the
firebox and body. Therefore, the varying thicknesses of steel will expand and contract at
slightly different rates which can cause "ticking" and "cracking" sounds. You should also be
aware that as there are temperature changes
within the unit these sounds will likely re-occur.
Again, this is normal for steel fireboxes.
Gas Control Valve:
As the gas control valve turns ON and OFF, a
dull clicking sound may be audible, this is normal
operation of a gas regulator or valve.
Rear of Burner
Front of Burner
Unit Body/Firebox:
Different types and thicknesses of steel will
expand and contract at different rates resulting
in some "cracking" and "ticking" sounds will be
heard throughout the cycling process.
20 FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater
Page 21
OPERATING INSTRUCTIONS
COPY OF THE LIGHTING PLATE INSTRUCTIONS
FOR YOUR SAFETY READ BEFORE LIGHTING
This appliance must be installed in accordance with local codes, if any; if not,
follow the current CAN1-B149/ANSI Z 223.1 (Australia: AS5601-2004, New Zealand: NZS 5261)
WARNING: If you do not follow these instructions exactly, a fire or explosion may result
causing property damage, personal injury or loss of life. Improper installation, adjustment,
alteration, service or maintenance can cause injury or property damage. Refer to the
owners information manual provided with this appliance. For assistance or additional
information consult a qualified installer, service agency or gas supplier.
A) BEFORE LIGHTING smell all around the appliance
area for gas. Be sure to smell next to the floor
because some gas is heavier than air and will
settle on the floor.
WHAT TO DO IF YOU SMELL GAS
- Do not try to light any appliance
- Do not touch any electric switch, do not use any
phone in your building
- Immediately call your gas supplier from a
neighbors phone. Follow the gas suppliers instructions.
- If you cannot reach your gas supplier, call the
fire department.
B) Do not use this appliance if any part has been
under water. Immediately call a qualified service
technician to inspect the appliance and to replace
any part of the control system and any gas control
which has been under water.
This appliance needs fresh air for safe operation
and must be installed so there are provisions for
adequate combustion and ventilation air.
CAUTION: Hot while in operation. Do not touch. Severe Burns may result. Due to high surface
temperatures keep children, clothing and furniture, gasoline and other liquids having
fammable vapors away. Keep burner and control compartment clean. See installation and
operating instructions accompanying appliance.
LIGHTING INSTRUCTIONS
STOP! Read the safety information above on this label.
1) Plug the power cord into a power outlet.
2) Press and release the ON/OFF button once to
start the unit.
3) After approximately 3 seconds the spark
ignition system will spark for 25 seconds to
light the main burner.
4) If the main burner does not light, check the
gas and reset the unit.
TO TURN OFF GAS APPLIANCE
1) Press the ON/OFF button once.
DO NOT REMOVE THIS INSTRUCTION PLATE
2) Turn off all electric power to the unit if
service is to be performed.
918-332a
WARNING:
DO NOT SPRAY AEROSOLS IN THE VICINITY OF
THIS APPLIANCE WHILE IN OPERATION.
FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater 21
Page 22
MAINTENANCE
MAINTENANCE
INSTRUCTIONS
Any maintenance required accessing the
glass door of the unit must be performed by
an authorized service person.
1) Always unplug the power cord before
cleaning. For relighting, refer to lighting
instructions. Keep the burner and control
compartment clean by brushing and vacuuming at least once a year. When cleaning
the logs, use a soft clean brush as the logs
are fragile and easily damaged.
2) Clean glass (never when unit is hot), appliance, louvres, and door with a damp
cloth. Never use an abrasive cleaner. The
gold louvres (and optional gold door) may
be scratched if abrasives are used to
clean them.
The heater is finished in a heat resistant
paint and should only be refinished with
heat resistant paint (not with wall paint).
Regency uses StoveBright Paint - Metallic
Black #6309.
3) Make a periodic check of burner for proper
position and condition. Visually check the
flame of the burner periodically, making
sure the flames are steady; not lifting or
floating. If there is a problem, call an authorized service person.
4) The appliance and flueing system must be
inspected before use, and at least annually, by an authorized field service person,
to ensure that the flow of combustion and
ventilation air is not obstructed.
During the annual service call, the burners
should be removed from the burner tray
and cleaned. Replace the embers - do not
block the pilot or burner ports.
WARNING: CHILDREN AND
ADULTS SHOULD BE ALERTED TO
THE HAZARDS OF HIGH SURFACE
TEMPERATURE AND SHOULD
STAY AWAY TO AVOID BURNS OR
CLOTHING IGNITION. YOUNG
CHILDREN SHOULD BE CAREFULLY SUPERVISED WHEN THEY ARE
IN THE SAME ROOM AS THE APPLIANCE.
CAUTION: ANY SAFETY SCREEN
OR GUARD REMOVED FOR SERVICING AN APPLIANCE MUST BE
REPLACED PRIOR TO OPERATING THE APPLIANCE.
CLOTHING OR OTHER FLAMMABLE MATERIAL SHOULD NOT BE
PLACED ON OR NEAR THE APPLIANCE.
DO NOT USE THIS APPLIANCE IF
ANY PART HAS BEEN UNDER
WATER. IMMEDIATELY CALL AN
AUTHORIZED SERVICE TECHNI
CIAN TO INSPECT THE APPLIANCE AND TO REPLACE ANY PART
OF CONTROL SYSTEM AND ANY
GAS CONTROL WHICH HAS BEEN
UNDER WATER.
6) Verify proper operation after servicing.
GOLD-PLATED DOORS
The 24 carat gold plated finish on the door
requires little maintenance, and need only be
cleaned with a damp cloth. DO NOT use
abrasive materials or chemical cleaners, as
they may harm the finish and will void the
warranty. Clean any fingerprints off before
turning the unit on.
5) Keep the area near the appliance clear and
free from combustible materials, gasoline
and other flammable vapours and liquids.
22 FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater
Page 23
MAINTENANCE
LATCH ADJUSTMENT
The door latch may require adjustment as the
door gasket material compresses after a few
fires and after glass replacement. Turn the
handle on the adjustable catch to tighten or
loosen the latch.
LOG REPLACEMENT
The unit should never be used with broken logs.
Turn off the gas valve and allow the unit to cool
before opening door to carefully remove the
logs. The pilot light generates enough heat to
burn someone. If for any reason a log should
need replacement, you must use the proper
replacement log. The position of these logs
must be as shown in the diagram under Log
Installation.
Note: Improper positioning of logs may
create carbon build-up and will alter the units performance which
is not covered under warranty.
GLASS REPLACEMENT
Your Regency stove is supplied with high
temperature, 5 mm Neoceram ceramic glass
that will withstand the highest heat that your unit
will produce. In the event that you break your
glass, purchase your replacement from an
authorized Regency dealer only, and follow the
step-by-step instructions for replacement.
Never operate your unit with broken glass.
WARNING: Do not operate appliance with the glass front removed,
cracked or broken. Replacement of
the glass should be done by a licensed or qualified service person.
MITRED DOOR
Removing Glass:
2) Pull out the door gasket.
3) Remove the 24 nuts holding the glass retain-
ers in place. Do not remove the nuts underneath the retainers.
4) Remove the door catch plate.
5) Remove glass retainers on sides first (3
each side) then remove two center retainers.
Note: Center glass retainers are glued
to center glass.
6) Remove glass from extrusions. When re-
moving center glass, leave white insulation
in place.
Installing Glass
1) Install both center and side glass onto
extrusions as per diagram.
2) Place glass assembly into door frame.
3) Install retainers by placing 1 drop of glue
where previously glued and put in place.
4) Install side retainers.
5) Install door catch plate.
6) Install the 24 nuts loosely, do not tighten
yet.
7) Tighten side panels nuts using the following procedure:
8) Tighten the 10 nuts on center glass retainer.
9) Repeat step 7 for other side panel.
10) Replace new gasket by gluing it in place.
11) Install door onto stove and check the seal.
PANEL DOOR
1) Remove the door from the unit and place on
a soft surface to prevent scratching.
2) Pull out the door gasket.
3) Remove the nuts holding the glass retain-
ers in place.
4) Remove the glass retainers (sides, top and
bottom) and the door catch plate.
5) Replace the glass. The glass must have
gasketing around it.
6) Reverse the previous steps, replace the
retainers and fasten with the nuts but do
not overtighten, as this can break the
glass. Note: the door catch plate fits on top
of the left side retainer.
7) Put gasket glue on the retainers, but do not
put glue on the screws. Replace the door
gasket, the two ends butt tight together on
the bottom edge of the door.
8) Replace door on the stove and check the
seal.
Note: Wearing gloves will protect your
hands while handling glass.
1) Remove the door from the unit and place on
a soft surface to prevent scratching.
FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater 23
a. tighten top & bottom outside corner
nuts (2)
b. tighten inside nuts (3)
c. tighten top & bottom inside corners (2)
Page 24
MAINTENANCE
FAN MAINTENANCE
If your fan requires maintenance or replacement it must be performed by an authorised
person. Access to the fan is through the plate
on the rear wall of the firebox. NOTE: the unit
MUST NOT be operated without the fan
access panel securely in place and correctly sealed.
IMPORTANT: These fans collect a
lot of dust from within your home.
Ensure you maintain these fan motors on a regular basis by vacuuming out the fan squirrel cages, around
the motor, and around the grills on
the back of the stove.
IMPORTANT
Disconnect power supply
before servicing.
WARNING:
Electrical Grounding Instructions
This appliance is equipped with
a three pronged (grounding) plug
for your protection against shock
hazard and should be plugged
directly into a properly grounded
three-prong receptacle. Do not
cut or remove the grounding
prong from this plug.
TO REMOVE FAN
1) Unplug or disconnect power source to
stove.
2) Remove the rear access panel on the back
of the stove. The fan can only be accessed
from the back of the stove.
3) Unclip the wires from the fan motor.
4) Lift fan off of the 2 pins, tip back and pull
through the opening. Disconnect the green
ground wire from the right side of the fan
as soon as you can reach it.
REPLACING FAN
Reverse the above steps (1 - 4). Make sure the
fan wires and the ground wire are reattached.
Hint for pushing fan down onto pins - rub a bit
of dish soap on the grommet so it will slide
more easily onto the pin. Check to make sure
the fan is seated properly on the pins - try to
move the fan back and forth, there should be
no noise, if there is check that the grommets
haven't come loose.
24 FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater
Page 25
REMOVING VALVE TRAY
MAINTENANCE
If your valve requires maintenance or replacement, follow these instructions:
NOTE: Always shut off the gas and dis-
connect the power supply before
removing the valve.
1) Open the front door and carefully remove
the logs and lava rock.
2) Remove the burner by removing the two
1/4" hex head screws. See diagram below.
3) Open the front pedestal door and unhook
chain. You may want to put a soft cloth on
the base of the unit so that when the
pedestal door is open it doesn't scratch the
paint. See diagram below.
4) Remove the two outside frame pieces by
removing two screws per side. See diagram below.
5) Remove the front plate by undoing the 6
screws.
7) Disconnect the gas pipe line at the valve.
8) Remove the pedestal back cover by remov-
ing the 4 Philips screws.
9) Disconnect the 5 pin molex connector.
10) Disconnect the ground wires.
5 Pin
Molex Connector
11) Remove the 20 x 1/4" hex head screws
holding the burner tray assembly in place.
12) Carefully lift the burner tray assembly out.
13) To replace the burner tray assembly,
reverse these instructions.
Ground
Wire
6) Disconnect the manual switch cable and
reset cables.
Manual Switch
Cable
Reset Cables
FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater 25
Page 26
PARTS LIST
ELECTRONIC COMPONENTS PARTS LIST
910-084
910-909 Fan Resistor
910-526
910-915
910-080
910-521, 910-522, 910-523
FG37 FG38 FG39 PG33 PG36 HG35 PG121/PG131
910-088
910-082
910-089
910-906
910-912
910-083
910-916
910-514
910-915 Intermittent Pilot
910-082 Direct Spark Ignitor
910-089 Flame Cable
910-088 Spark Cable
910-084 Control Box
910-526 Manual Control
910-080 Valve
910-521 Control Box Cable (1)
910-522 Control Box Cable (2)
910-523 Control Box Cable (3)
910-912 Ignition Module to Valve Cable
910-906 Reset Switch
910-083 Ignition Module (1)
910-916 Ignition Module (2)
910-514 Jumper
N/A
N/A
(2) (2)
N/A
(2) (2)
N/A*
N/A
N/A
(1)
N/A
N/A
N/A
N/A
N/A
(2)
(2) (2)
N/A
N/A
(1)
N/A N/A
N/A
(2)
(3)
(2) (2)
* Note: The Control Box Cable wires for the FG38 come separately: 910-502, 910-505, 910-506, 910-507, 910-509
26 FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater
Page 27
PARTS LIST
FG37 MAIN ASSEMBLY
Part # Description Part # Description Part # Description
1) 560-920 Louvre Assy (Set) - Gold
560-922 Louvre Assy (Set) - Black
4) 730-038 Door Screen (Australia Only)
8) 730-560 Relief Door Assembly
10) 640-034 Mounting Plate Gasket
560-519/P Fan Assembly (240 V)
11) 910-169/P Fan Motor (240 V)
12) 910-714 Power Cord (240 V)
Pedestal Assembly
16) 730-039 Pedestal Door
17) 904-257 Pedestal Door Magnet
18) 560-025 Pedestal Back
19) 730-530 Side Panel Door Assy
(Right Side)
20) 730-525 Side Panel Door Assy
(Left Side)
21) 560-031 Side Panel Door Hinge
23) 904-258 Side Panel Door Magnet
24) 948-255 Door Latch - c/w J-Hook
25) * Flex Pipe (3" ID)
26) * Clamp for Flex Pipe
27) 910-233 Fan Auto On/Off
Thermodisc
28) * Mounting Brckt-Thermodisc
29) * Air Deflector
30) 680-030 Rear Panel
31) 630-021 Fan Access Panel
32) 730-565 Firebox Baffle/Restrictor
Assembly
33) 640-520 False Top Assembly
35) 630-011 Air Passage Gasket
38) 820-058 Pedestal Base Cover
40) 730-042 Thermodisc Cover
41) 904-185 Cable Tie - High Temperature
42) 904-186 Cable Tie Mounting Button
910-033 Heat Resistant Sleeve
45) 750-031 Rear Control Panel
50) 910-140 Fan Hi/Off/Low Switch
51) 910-246 Burner On/Off Switch
680-969 Conversion Kit - To LPG
948-216 Logo Plate
918-089 Decal-Top Rear Control Panel
918-318 Manual
*Not available as a replacement part.
FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater 27
Page 28
PARTS LIST
FG37 BURNER & LOG ASSEMBLY
Part # Description Part # Description
52) 910-190 Piezo Ignitor & Nut
54) 910-373 Knob - Pilot Valve Extension
55) 910-372 Flame Adjusting Knob
56) 918-088 Decal - Control Panel
57) 591-041 Switch Plate
680-574/P Valve Assembly - NG
680-576/P Valve Assembly - LPG
60) 910-378 Valve - S.I.T. - NG
904-240 #37 Orifice - NG
936-170 Orifice Gasket
67) * Pilot Holder
68) W840470 Pilot Assembly Gasket
71) 730-528 Log Stand
904-390 Pilot Orifice #52 - NG
75) 730-935 Log Set
78) 730-550 Burner Assy - NG/LP
82) 630-009 Gasket - Burner Tray / Air Passage
83) 630-008 Gasket - Burner Tray / Firebox
90) 910-386 Thermocouple
91) 910-341 Thermopile
69) 730-935 Log Set
92) Rear Log
93) Left Top Log
94) Center Log
95) Middle Right Log
96) Middle Left Log
97) Front Right Log
98) Front Left Log
*Not available as a replacement part.
28 FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater
Page 29
Part # Description
730-924 Gold Mitred Door - Complete
730-926 Black Mitred Door - Complete
730-932 Gold Wrap Door - Complete
730-928 Gold Panel Door - Complete
101) 650-920 Door Gasket Kit
105) * Ceramic Paper
106) 940-323/P Side Glass
107) 936-243 Glass Gasket
108) 940-322/P Centre Glass
111) * Door Frame Fibre Paper
112) 750-015 Door Glass Extrusion
208) 940-325/P Wrap Glass
*Not available as a replacement part.
PARTS LIST
FG37 DOOR ASSEMBLIES
FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater 29
Page 30
NOTES
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30 FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater
Page 31
WARRANTY
Regency Fireplace Products are designed with reliability and simplicity in mind. In addition, our internal
Quality Assurance Team carefully inspects each unit
thoroughly before it leaves our door. Regency Industries Ltd. is pleased to extend this limited lifetime
warranty to the original purchaser of a Regency Product.
The Warranty: Lifetime
Covered under the agreement are the following components:
Combustion chamber, heat exchanger, burner tubes, logs,
embers, glass (thermal breakage) and all gold plating
(against defective manufacture).
The above will be covered for parts and labour for the first five
years and parts only thereafter.
Electrical components such as fans, switches, wiring,
thermodiscs, remote control, thermopiles, thermocouples
and gas valves are covered for one year from the date of
purchase.
Conditions:
All installations must be performed by an authorised gas
fitter and installed according to all applicable local and
national codes. Also, all service work must be carried out by
an authorised gas service person. It is the responsibility of
the installer to ensure that the appliance is firing as per rating
plate. Any part or parts of this unit which in our judgement
show evidence of such defect will be repaired or replaced at
Regency's option, through an accredited distributor or agent
provided that the defective part be returned to the distributor
or agent Transportation Prepaid, if requested. In areas
where there is not an approved service agent or the closest
approved service agent is situated more than twenty-five (25)
kilometres from the installation, Australian Heating Distributors are not obliged to arrange warranty repairs and travel
and/or additional labour charges will apply.
Exclusions:
This limited Lifetime Warranty does not extend to or include
paint, door or glass gasketing or trim. It does not cover
installation and operational related problems such as overfiring, downdrafts or spillage caused by environmental conditions, nearby trees, buildings, hilltops, mountains, inadequate flueing or ventilation, excessive offsets, negative air
pressures caused by insufficient make up air, mechanical
systems such as furnaces, fans, clothes dryers etc.
The warranty does not extend to any part or parts which
show evidence of misuse or abuse, neglect, accident or lack
of maintenance.
Products made by other manufacturers and used in conjunction with the operation of this appliance without authorization from Regency, may nullify your warranty on this
product.
Regency Industries Ltd., shall in no event be liable for any
special, indirect consequential damages of any nature
whatsoever which are in excess of the original purchase
price of the product. Any alteration to the unit which causes
sooting or carbonning that results in damage to the exterior
facia is not the responsibility of Regency Industries Ltd.
General:
It is essential that all submitted claims provide all of the
necessary information including purchase date, serial #,
type of unit and part or parts requested.
DISTRIBUTORS: Western Australia Eastern Australia
SERVICE AGENTS:
NOTE: PLEASE RETAIN YOUR INVOICE AS PROOF OF PURCHASE FOR WARRANTY VERIFICATION
INCORRECT INSTALLATION OR GAS PRESSURE SETTINGS ARE NOT COVERED BY WARRANTY
FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater 31
AUSTRALIAN HEATING DISTRIBUTORS FIREPLACE PRODUCTS AUSTRALIA PTY. LTD.
31 CLUNE STREET 21-23 SOUTH LINK BLVD.
BAYSWATER, WA 6053 DANDENONG, VIC 3175
HEARTH HOUSE SERVICE
31 CLUNE STREET
BAYSWATER, WA 6053
A SERVICE OR CALLOUT FEE WILL BE CHARGED IN THESE CIRCUMSTANCES.
Page 32
© Copyright 2006, FPI Fireplace Products International Ltd. All rights reserved.
Printed in Canada
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