Red Lion SN 6000, RAM 6000, RAM 9000 Software Manual

Sixnet® Series

SN/RAM® 6000 & RAM 9000 Software Manual Firmware Version 3.24/4.24

Software Manual | August 2016



EVISED

RAWING NO

2016-08-12 T

. LP0997

ABLE OF CONTENTS

TableofContents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .v

Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .v

Compliance Statements & User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

FCC Compliance Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .v

User Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Canadian Compliance Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Trademark Acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Document History and Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Publication History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii

Additional Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Document Comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Chapter1AccessingtheWebUserInterface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Connect PC to Red Lion RAM-RTU or SN-Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Setup PC IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Open the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Access Network and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Access Network Connection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Access Local Area Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Open Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Access Internet Protocol Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Installing RNDIS Driver for Ethernet Connectivity over USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Access Red Lion Web Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Red Lion RTU or Router Login Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

SSH, Telnet, Serial RS-232 Connections to Red Lion RTUs or Routers . . . . . . . . . . . . . . . . . . . . . . . . .11

Chapter2CellularConnections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Cellular Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Cellular Interface Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Set the User Name, Password and APN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Provisioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Verify Cellular Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Cellular Connectivity Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Sixnet® Series SN/RAM 6000 & RAM® 9000 Software Manual - i -



EVISED

RAWING NO

2016-08-12 T

. LP0997

ABLE OF CONTENTS

Chapter3WebUserInterface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Web User Interface Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Status Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Easy Config Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Syslog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Gather Stats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Admin Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Access Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

System Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Certificate Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Firmware Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Configuration Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Package Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Factory Defaults/Reboot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Job Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Network Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Cellular Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Tunneling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

DNS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Static Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

DMNR/NEMO Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

TCP Global Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Services Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

DHCP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

DHCP Relay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Dynamic DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

SN Proxy Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

SixView Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

GPS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

SSH/TELNET Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

SSL Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

SNMP Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Ping Alive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Crimson Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Email Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

RAMQTT Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

SD Card Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Serial IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Automation Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Sixnet® Series SN/RAM 6000 & RAM® 9000 Software Manual - ii -



EVISED

RAWING NO

2016-08-12 T

. LP0997

Local Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Serial Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Tags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Data Logger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Modbus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

DNP3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

I/O Settings (RAM-6000 Series) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

I/O Settings (RAM 9000 Series) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

ABLE OF CONTENTS

Advanced Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

IP Fallback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

IP Transparency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Out-of-Band Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

VRRP (Virtual Router Redundancy Protocol) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

Expert Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Gwlnx . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Classic View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

Service and Support Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Product Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Licensing & Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Appendix A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

Appendix B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Sixnet® Series SN/RAM 6000 & RAM® 9000 Software Manual - iii -



EVISED

RAWING NO

2016-08-12 P

. LP0997 D

REFACE

ISCLAIMER

Pref ace

Disclaimer

Portions of this document are intended solely as an outline of methodologies to be followed during the maintenance and operation of the SN and RAM® equipment. It is not intended as a step-by-step guide or a

complete set of all procedures necessary and sufficient to complete all operations.

While every effort has been made to ensure that this document is complete and accurate at the time of release, the information that it contains is subject to change. Red Lion Controls is not responsible for any additions to or alterations of the original document. Industrial networks vary widely in their configurations, topologies, and traffic conditions. This document is intended as a general guide only. It has not been tested for all possible applications, and it may not be complete or accurate for some situations.

Users of this document are urged to heed warnings and cautions used throughout the document.



Purpose

This manual gives specific information on how to apply and use the software functions on the Red Lion Sixnet® Series SN and RAM

This manual applies to the following products:

SN‐66xx SN‐67xx SN‐68xx SN‐69xx

RAM‐66xx RAM‐67xx RAM‐68xx RAM‐69xx

RAM‐96xx RAM‐97xx RAM‐99xx

Cellular RTUs/Routers. The RAM models are RTUs and the SN models are routers.

Audience

The manual is intended for use by personnel who are responsible for operating and maintaining network equipment; consequently, it assumes a basic working knowledge of general Ethernet functions, the Internet Protocol (IP), Simple Network Management Protocol (SNMP), and cellular technology.

ComplianceStatements&UserInformation

FCCComplianceStatement

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules.

Sixnet® Series SN/RAM 6000 & RAM® 9000 Software Manual - v -



REFACE

RADEMARK ACKNOWLEDGMENTS

EVISED

RAWING NO

2016-08-12

. LP0997

These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

This equipment generates uses and can radiate radio frequency energy; and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference to radio communications, in which case the user will be required to correct the interference at their own expense.

Warning: Changes or modifications to this unit not expressly approved by the party responsible for compli-

ance could void the user's authority to operate the equipment.

Per FCC requirements the antenna gain including cable loss must not exceed 7.5 dBi in the Cellular band, 3 dBi in the PCS band, 5.5 dBi for LTE Band 4, and 9 dBi in the LTE Band 17 for RF exposure purposes of 2.1091. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter except in accordance with FCC multi-transmitter evaluation procedures

UserComplianceInformation

If this equipment causes interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following mea sures:

In order to meet FCC emissions limits, this equipment must be used only with cables that comply with IEEE 802.3

If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions.

The user may find the following booklet prepared by the Federal Communications Commission helpful:

“How to Identify and Resolve Radio-TV Interference Problems”.

This booklet is available from: U.S. Government Printing Office, Washington DC, 20402 Stock No. 004-00000345-4

CanadianComplianceStatement

This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matérial brouilleur du Canada.

TrademarkAcknowledgments

Red Lion Controls, Inc acknowledges and recognizes ownership of the following trademarked terms used in this document.

• Ethernet™ is a registered trademark of Xerox Corporation

All other company and product names are trademarks of their respective owners.

- vi - Sixnet® Series SN/RAM 6000 & RAM® 9000 Software Manual



EVISED

RAWING NO

2016-08-12 P

. LP0997 D

OCUMENT HISTORY AND RELATED PUBLICATIONS

REFACE

DocumentHistoryandRelatedPublications

The hard copy and electronic media versions of this document are revised only at major releases and therefore, may not always contain the latest product information. As needed, Documentation Notes and/or Product Bulletins will be provided between major releases to describe any new information or document changes.

PublicationHistory

The following information lists the release history of this document.

ISSUE/REVISION RELEASE DATE CONTENT DESCRIPTION

2014-03-31 April 2014 Supporting Firmware Version 3.17/4.17 2015-02-19 February 2015 Supporting Firmware Version 3.20/4.20 2015-07-21 July 2015 Supporting Firmware Version 3.21/4.21 2015-09-30 September 2015 Supporting Firmware Version 3.22/4.22 2016-02-12 February 2016 Supporting Firmware Version 3.23/4.23 2016-08-12 August 2016 Supporting Firmware Version 3.24/4.24

Sixnet® Series SN/RAM 6000 & RAM® 9000 Software Manual - vii -



EVISED

RAWING NO

2016-08-12 A

. LP0997 C

ONNECT

PC TO RED L

CCESSING THE WEB USER INTERFACE

ION

RAM-RTU OR SN-R

OUTER

Chapter1AccessingtheWebUserIn terface

1.1 ConnectPCtoRedLionRAM‐RTUorSN‐Router

Connect a CAT-5 or CAT-6 Ethernet cable between the local PC and the Red Lion RTU or router’s Ethernet port(s).

Note: If the Ethernet port’s green LED is lit, this indicates that the connection is running at 100Mb speed. If

the Ethernet port’s green LED is not lit, this indicates that the connection is running at 10Mb speed. The yellow LED indicates the “link” status of the connection.

Yellow steady= Link established. Yellow flashing = Data packets are being transferred.

Sixnet® Series SN/RAM 6000 & RAM® 9000 Software Manual - 1 -



ETUP

PC IP A

CCESSING THE WEB USER INTERFACE

DDRESS

EVISED

RAWING NO

2016-08-12

. LP0997

1.2 SetupPCIPAddress

1.2.1 OpentheControlPanel

Click on Start and browse the “Control Panel” menu item. The Control Panel should look similar to the following:

1.2.2 AccessNetworkandSettings

Click on the link to access network and Internet settings

• XP - “Network and Internet Connections”

• Vista/Windows 7 “Network and Internet”

The displays should be similar to the following:

- 2 - Sixnet® Series SN/RAM 6000 & RAM® 9000 Software Manual



EVISED

2016-08-12 A

RAWING NO

. LP0997 S

1.2.3 AccessNetworkConnectionSettings

Click on the link to access network connection settings.

• XP - “Network Connections”

• Vista/Windows 7 - “Network and Sharing Center”

The display should look similar to the following:

CCESSING THE WEB USER INTERFACE

ETUP

PC IP A

DDRESS

1.2.4 AccessLocalAreaConnection

Click on the link to access the local area connection.

• XP - “Local Area Connection” icon

• Vista/Windows 7 - “View Status” next to Local Area Connection

The display should look similar to the following:

Sixnet® Series SN/RAM 6000 & RAM® 9000 Software Manual - 3 -



ETUP

PC IP A

CCESSING THE WEB USER INTERFACE

DDRESS

EVISED

RAWING NO

2016-08-12

1.2.5 OpenProperties

Click on Properties button (Vista/Windows 7 will display a popup window asking to confirm the operation).

. LP0997

Click on the Continue button. The display should look similar to the following:

- 4 - Sixnet® Series SN/RAM 6000 & RAM® 9000 Software Manual



EVISED

2016-08-12 A

RAWING NO

. LP0997 S

1.2.6 AccessInternetProtocolProperties

Click on the Internet Protocol to highlight.

• XP - “Internet Protocol (TCP/IP)”

• Vista/Windows7 - “Internet Protocol Version 4 (TCP/IPv4)”

Click on the Properties button. The display should look similar to the following:

CCESSING THE WEB USER INTERFACE

ETUP

PC IP A

DDRESS

METHOD 1: PC to: WAN /ETH0, Ethernet on SN/RAM 6000, RAM 9000

Select Use the following IP address and fill in the blank fields with the information below:

•IP address:192.168.0.2

•Subnet mask:255.255.255.0

•Default gateway:192.168.0.1

•Preferred DNS:192.168.0.1

Click OK.

The previous screen will appear.

Click OK.

Sixnet® Series SN/RAM 6000 & RAM® 9000 Software Manual - 5 -



ETUP

PC IP A

CCESSING THE WEB USER INTERFACE

DDRESS

METHOD 2: PC to LAN: ETH1, RAM 9000 Series only

Select Use the following IP address and fill in the blank fields with the information below:

•IP address:192.168.1.2

•Subnet mask:255.255.255.0

•Default gateway:192.168.1.1

•Preferred DNS:192.168.1.1

EVISED

RAWING NO

2016-08-12

. LP0997

Click OK.

The previous screen will appear.

Click OK.

Verify that you are connected to the RTU or router.

Open a Command Prompt window on your laptop.

• XP Start Run, type in cmd and press the ENTER key.

• Vista/Windows 7 Start Search window just above the Start icon, type in cmd, wait for Vista/Windows 7

to locate the program, click on the cmd program if finds.

Verify connectivity to the RTU or router by running a “ping” to the IP Address of the Ethernet port you are connected to.

- 6 - Sixnet® Series SN/RAM 6000 & RAM® 9000 Software Manual



EVISED

2016-08-12 A

RAWING NO

. LP0997 S

METHOD 1: PC to WAN /ETH0, Ethernet on SN/RAM 6000, RAM 9000

Type in ping 192.168.0.1 and then press the ENTER key

The display should look similar to the following:

METHOD 2: PC to ETH1: LAN on RAM 9000 only

Type in ping 192.168.1.1 and the press the ENTER key

The display should look similar to the following:

CCESSING THE WEB USER INTERFACE

ETUP

PC IP A

DDRESS

This shows the connection is up and functioning.

1.2.7 InstallingRNDISDriverforEthernetConnectivityoverUSB

This section outlines the required method to manually install the correct RNDIS driver for your Red Lion device. This will enable the unit to connect via USB and behave as an Ethernet device.

Power on the Red Lion device and connect to your Windows PC via the USB mini cable.

Observe the Microsoft Windows behavior to see if the unit is properly detected. An audible sound, as the cable is connected, should be heard and Microsoft Windows begins searching for the correct USB driver.

Sixnet® Series SN/RAM 6000 & RAM® 9000 Software Manual - 7 -



ETUP

PC IP A

CCESSING THE WEB USER INTERFACE

DDRESS

EVISED

RAWING NO

2016-08-12

. LP0997

Most Windows systems will automatically locate and install a driver. The device would appear in the Windows Device Manager as seen below:

Right-click on the USB Ethernet/RNDIS Gadget adapter, and select Update Driver Software.

Select Browse my computer for driver software:

- 8 - Sixnet® Series SN/RAM 6000 & RAM® 9000 Software Manual



EVISED

RAWING NO

2016-08-12 A

. LP0997 S

CCESSING THE WEB USER INTERFACE

ETUP

PC IP A

DDRESS

Select Let me pick from a list...

Uncheck the Show Compatible Hardware check box. In the Manufacturer box, browse to Microsoft Corporation. Then select Remote NDIS Compatible Device in the Network Adapter box. Click Next.

Sixnet® Series SN/RAM 6000 & RAM® 9000 Software Manual - 9 -



CCESS RED LION WEB SERVER

CCESSING THE WEB USER INTERFACE

EVISED

RAWING NO

2016-08-12

. LP0997

The Update Driver Warning dialog window shown below will appear. Click on Yes.

Once the install is complete, click on Close.

The USB Ethergadget driver should now be loaded and you should be able to access the Red Lion device via USB/ Ethernet at 192.168.111.1:10000.

1.3 AccessRedLionWebServer

Open a web browser* and enter the following in the address bar:

METHOD1(WAN/ETH0): http://192.168.0.1:10000/

METHOD2(LAN/ETH1): http://192.168.1.1:10000/

METHOD3(USB): http://192.168.111.1:10000/

* Browsers currently supported: Internet Explorer 10 & 11, Chrome 42 Through 52.

You will receive a login pop-up screen.

1.3.1 RedLionRTUorRouterLoginInstructions

• For the User Name, enter: admin (all lowercase)

• For Password, enter the last six digits of the serial number, located on the product label (all lowercase)

Upon successfully logging in, the following screen will appear:

Note: The following information can be used for all series of RTUs or routers, even if screen shots indicate

other models. Some models may have reduced options.

- 10 - Sixnet® Series SN/RAM 6000 & RAM® 9000 Software Manual



EVISED

RAWING NO

2016-08-12 A

. LP0997 A

CCESSING THE WEB USER INTERFACE

CCESS RED LION WEB SERVER

At this point, you are connected to the Red Lion RTU or router and can configure it to meet your needs.

If the ppp0 or wwan0 interface do not show an IP address, this could indicate that the internal SIM/Module has not been properly activated. Low or invalid signal strength may also contribute to the issue. Please contact your service provider to ensure proper activation. You may need to enter provisioning information in the NetworkingCel- lularProvisioning screen. Consult Section 2.1 for more information.

1.3.2 SSH,Telnet ,SerialRS‐232ConnectionstoRedLionRTUsorRouters

For alternative connections to the Red Lion RTU or router, please contact Red Lion Technical Support for additional documentation.

Note: The SN/RAM 6000 and RAM 9000 series have many modes of operation which can cause the power

consumption and corresponding heat dissipation to vary greatly. This factor, along with others, can affect the performance and longevity of the unit. The SN/RAM 6000 series and RAM 9000 series are rated for operation from -40° to 75°C in typical applications where the cellular communication is moderate. Please see the respective hardware guides for more details.

Sixnet® Series SN/RAM 6000 & RAM® 9000 Software Manual - 11 -



EVISED

2016-08-12 C

RAWING NO

. LP0997 C

Chapter2CellularConnections

2.1 CellularConfiguration

Cellular connectivity is obtained through the use of an internal (embedded) RF Module.

ELLULAR CONNECTIONS

ELLULAR CONFIGURATION

Your Red Lion RTU or router has an embedded radio that has been detected and may be configured for the intended carrier. If you are using a carrier that supports the use of an Access Point Name (APN), you may have to set your specific APN manually, as covered in the next section. For GSM and LTE service, carriers may provide custom APNs for static IP addresses of VPNs scenarios depending on the type of account.

The 69xx and 99xx model families support switching between multiple carriers. Navigate to the Network > Cellular Connection > Provisioning screen to verify your carrier has been provisioned correctly for these models.

CDMA carriers 3G networks such as Verizon and Sprint do not rely on a SIM card and are activated over the air. See the Cellular Provisioning Section 2.1.3 of the manual for more details on CDMA OTA activations.

Embedded modules for CDMA (Sprint / Verizon) should activate automatically over the air once they are powered on and connected to an antenna. This of course is after you contact your carrier and have an account enabled and connected to the embedded module by providing the ESN / MEID number from the module to your carrier. This is how the carrier will tie your account to the internal cellular radio. For some CDMA based 1xRTT internal modules and Sprint Data-Link connections, additional configuration must be set in the Provisioning screen, detailed later.

Sixnet® Series SN/RAM 6000 & RAM® 9000 Software Manual - 13 -



ELLULAR CONFIGURATION

ELLULAR CONNECTIONS

EVISED

RAWING NO

2016-08-12

. LP0997

Navigate through the Web UI menu to Networking  Cellular Connection  Configuration screen shown in section

2.1.1. 3G and 4G/LTE GSM based carriers, such as AT&T, Bell Mobility and Telus will require a SIM card be inserted into the unit and an APN code to be entered to confirm you are the verified user of that SIM. Be sure to only insert and remove the SIM card while the unit is powered off.

You can verify your cellular connectivity by viewing the Status Summary page of the web UI screen and observe if the Cellular Interface status shows an IP Address. On the Home screen you should see: Interface, Activation, Connection, IP Address and Signal Strength. If you do not see an IP Address get populated for the PPP interface you may have an issue with your settings or your account has not been correctly activated.

Activation Status column: See table below for a description of the different statuses found in the “Activation Status” column.

CDMA HSPA/LTE

Running - Connection/Activation is running Not Reg - Modem not registered Waiting - Connection/Activation tried and failed. Will retry in 20

mins. Succeeded - Connection/Activation successful Searching - Searching for connection Unavailable - Connection/Activation not supported Reg Denied - No SIM or SIM no longer activated Failed - Connection/Activation Failed Unkn Stat - Unknown status Available - Activation not running/Module has not tried to con-

nect/Module already activated

Reg Home - Registered on Home Network

Reg Roam - Registered on roaming network

- 14 - Sixnet® Series SN/RAM 6000 & RAM® 9000 Software Manual



EVISED

2016-08-12 C

RAWING NO

. LP0997 C

2.1.1 CellularInterfaceConfiguration

ELLULAR CONNECTIONS

ELLULAR CONFIGURATION



Select Yes to enable the interface so it becomes active after the new settings are applied and upon subsequent system start-up. Select No to disable the cellular connection feature. More information on setting up the unit’s cellular connection can be found in Section 3.4.1.

2.1.2 SettheUserName,PasswordandAPN

If you are using a GPRS, Edge or HSPA based card, enter the User Name, Password and APN that was provided by your cellular carrier. This information should have been packaged with your SIM chip. If you do not have this information, please contact your carrier’s account representative or the carrier’s support department before proceeding.

Click the Apply button to save and activate the configuration.

Note: The User Name, Password and APN can be case sensitive. Be certain that you use the exact informa-

tion as provided by your carrier.

Sixnet® Series SN/RAM 6000 & RAM® 9000 Software Manual - 15 -



ELLULAR CONFIGURATION

ELLULAR CONNECTIONS

EVISED

RAWING NO

2016-08-12

. LP0997

2.1.3 Provisioning

For Sprint/CDMA installations for Sprint Data link support, additional information may be required. Navigate to Network -> Cellular Connection -> Provisioning.

- 16 - Sixnet® Series SN/RAM 6000 & RAM® 9000 Software Manual



EVISED

RAWING NO

2016-08-12 C

. LP0997 C

ELLULAR CONNECTIONS

ELLULAR CONFIGURATION

2.1.4 VerifyCellularConnectivity

Browse to the Status screen, by selecting Summary -> Status. The following dialog window will appear:

As shown, the RTU or router is receiving good signal from the cellular network, it is connected and has been issued an IP address.

At this point, if you previously verified that the SIM/Module is activated and have been accessing the web UI to configure your Red Lion interface via it’s browser, you should be able to access the Internet.

Open a browser on the PC/Laptop, and attempt to browse the Internet.

Note: Depending on the provisioning of your module/SIM, particularly in corporate applications in which the

unit is providing cellular backup connectivity to wired circuits, your module/SIM may be restricted from Internet access. If this is the case, you may want to test to ensure that you are able to access your corporate network. If you have any questions about your configuration, please check with your network administrator.

If you were able to successfully access the Internet, or your corporate network, your Red Lion unit is up and running. You have successfully completed the Quick Start and you may skip the troubleshooting section.

Sixnet® Series SN/RAM 6000 & RAM® 9000 Software Manual - 17 -



ELLULAR CONFIGURATION

ELLULAR CONNECTIONS

EVISED

RAWING NO

2016-08-12

. LP0997

2.1.5 CellularConnectivityTroubleshooting

Note: If you were unable to access the Internet, or your corporate network, the section that follows will help

you to determine the cause of your difficulties.

If you are reading this section, you have followed all previous instructions and your Red Lion RTU or router is not communicating, this section will provide additional information to isolate the cause of difficulties.

CellularReception

Before we get into specifics regarding how to identify and address specific problems that can be encountered, it is important that we spend a moment talking about cellular signal reception, and appropriate expectations.

All of the major cellular carriers expend significant sums insuring that we have excellent signal coverage within their coverage areas. However, they have no control over the environments in which we attempt to place or use our cellular devices.

The principles behind cellular data reception are similar to cellular phone reception. Therefore, our environment has the potential to significantly impact our ability to receive a good quality cellular signal.

You should be aware that it is possible to stand in the parking lot of a building and have perfect reception, but walk just 10 feet inside a concrete and steel building and have absolutely no reception at all.

The important thing to understand is that in many, many instances it is not the cellular network that causes reception problems, but the environment in which we place our cellular devices.

ImportantNoteaboutCellularAntennas

For this reason, Red Lion strongly recommends the use of external antennas when deploying cellular devices. It is often the key to a successful implementation. Consult your Red Lion representative if you have questions about the appropriate use of external antennas.

Diversity/MIMO

This port is used for RX diversity on 3G connections and MIMO for LTE connections. Receive Diversity or MIMO is a transmission technique that consists of using two separate antennas to achieve the most robust cellular signal possible. Diversity will help achieve fast, reliable data throughput in applications that require a high amount of bandwidth. This antenna is not mandatory for 3G, however it is recommended and will improve throughput in low signal and fringe areas. This antenna is required

To get the best performance, this second antenna should be placed at a minimum of 5/8 of a wave length away from the other antenna. Therefore, the minimum spacing for antennas in the 800 MHz frequency is 5/8 * 13.5” =

8.5”. The diversity antenna can be spaced further away than this, ideally in increments of 13.5”, 22”, 35”, etc. For a 1900 MHz only network, the optimal distance would be 5/8 * 6.2” = 4”. Orienting the antennas differently from one another may also improve performance, particularly when the antennas are close together.

for compliance with LTE MIMO operation.

- 18 - Sixnet® Series SN/RAM 6000 & RAM® 9000 Software Manual



EVISED

RAWING NO

2016-08-12 C

. LP0997 C

ELLULAR CONNECTIONS

ELLULAR CONFIGURATION

VerifyingIPConnectivity

First, check to make sure that your device is connecting to the cellular network and obtaining an IP address.

Navigate to the Web UI Status screen shown below:

If the Signal Strength on your screen does not look similar to the one shown above, you may be having signal reception difficulties. You can further verify a low signal condition by examining the LED signal meter. See table

below for Signal Strength details

Sixnet® Series SN/RAM 6000 & RAM® 9000 Software Manual - 19 -

LowSignal/Noservice

>

‐109dBm(Lowbutvalidsignal)

>

‐99dBm(Lowerbutvalidsignal)

>

‐89dBm(Avgsignal)

>

‐80dBm(Excellentsignal)



ELLULAR CONFIGURATION

ELLULAR CONNECTIONS

SN6000units:ObservethesignalLEDasshownbelow.

Signal

RAM 9000 units: Observe the RSSI LED as shown below.

EVISED

2016-08-12

RAWING NO

. LP0997

OFF No signal available or signal strength is

below -100 dBm

ON Excellent signal strength = greater than

-69 dBm

FLASH Fast: Every 300ms = -79 to -70 dBm

Medium: Every 600ms = -89 to -80 dBm Slow: Every 1200ms = -99 to -90 dBm

Low Signal / No service

- 109 dBm (Low but valid signal)

- 99 dBm (Lower but valid signal)

RSSI

> - 89 dBm (Avg signal)

- 80 dBm (Excellent signal)

MinimalReception

On occasion, you can find yourself in a situation where you have just enough signal to be able to communicate with the cellular tower and obtain an IP address, but not enough reception to be able to sustain a viable connection.

If your cellular card is using dynamically assigned IP addresses, you by watching the “Cellular Interface” field from the Home screen (Summary -> Status) as shown below:

can determine if you are in a situation like this

- 20 - Sixnet® Series SN/RAM 6000 & RAM® 9000 Software Manual



EVISED

RAWING NO

2016-08-12 C

. LP0997 C

ELLULAR CONNECTIONS

ELLULAR CONFIGURATION

If you refresh this screen every few minutes and notice that the IP address is changing frequently, it is possible that the RTU or router is connecting to the network and obtaining an IP address and then the connection to the cellular network is being dropped. When the connection is re-established, the device is then issued a different IP address.

AuthenticationIssues

If you are using a GPRS/EDGE/HSDPA card, and have at least three LEDs of signal on the front panel signal meter, your radio connection to the network may be just fine. The problem may lie in logging onto the cellular network.

Navigate to the Cellular Connection dialog window (Network -> Cellular Connection -> Configuration)

Verify your user name, password, and APN information. All three of these items can be case-sensitive and must be entered exactly in order to properly log in to the cellular network.

Click on the Save button for changes to be saved without activating the interface, the Apply button will save your settings and apply them immediately. To revert to the previous settings, click on the Revert button.

Sixnet® Series SN/RAM 6000 & RAM® 9000 Software Manual - 21 -



EVISED

RAWING NO

2016-08-12 WEB U

. LP0997 WEB U

SER INTERFACE INTRODUCTION

SER INTERFACE

Chapter3WebUserInt erface

3.1 WebUserInterfaceIntroduction

3.1.1 Organization

The Red Lion Web UI is comprised of six major sections. (Click on a link to get an in-depth description of each topic)

• Status: The Status tab presents information on the RTU or router. This tab is organized into six (6) sections: Summary, Easy Config, Network,

Admin: The Admin Tab is used to configure how the Red Lion RTU or router is accessed, update the

•

firmware, reset the system defaults, set the system time a organized into eight (8) sections: Access Settings, System Time, Certificate Manager, Firmware Update, Configuration Manager, Package Installation, Factory Defaults/Reboot and Job Control.

Diagnostics, Syslog and Gather Stats.

nd reboot the RTU or router remotely. This tab is

Network: The Network Tab is used to configure settings that connect the RTU or router to external

•

interfaces. The Network tab is organized into eight (8) major categories: Cellular Con Firewall, Tunneling, DNS Settings, Static Routes, DMNR/NEMO and TCP Global Settings.

Services: The Services tab is used to configure the various features of the Red Lion RTU or router. These

•

services include DHCP Server, DHCP Relay, Dyna Settings, SSH/TELNET Server, SSL Connections, SNMP Agent, Ping Alive, Crimson Connect, Email Client, SD Card Manager and Serial IP.

Automation: The Automation menu contains all aspects of managing your Modbus and DNP3 based I/O.

•

The Autmation tab is organized into the following cate Logger, Modbus, DNP3 and I/O Settings.

Advanced: The Advanced Tab is used to configure the advanced features of the Red Lion RTU or router,

•

which include IP Fallback, IP Transparency, OutClassic View and About.

Events: Events are used to apply a series of logic checks to a register(s) that allows the user to program an

•

action based on the content of a specific register.

All tabs are described further in the manual as well a

nections, Interfaces,

mic DNS, SNProxy Settings, SixView Manager, GPS

gories: Local Station, Serial Ports, Tags, Data

of-Band Management, VRRP, Expert Mode, GWLNX,

s functionality of each dialog window.

Sixnet® Series SN/RAM 6000 & RAM® 9000 Software Manual - 23 -



TATUS TAB

WEB U

SER INTERFACE

EVISED

RAWING NO

2016-08-12

. LP0997

3.2 StatusTab

The Status Tab allows you to review the state of the RTU or router functions, such as network connections, interfaces, system processes, services running, and system information. It also allows review of the syslog, update history, and under diagnostic tools, permits testing connectivity through the use of ‘ping’ and ‘traceroute’.

3.2.1 Summary

This option will return the user to the System Summary (home) page. On this page, the system information and physical interface status are easily viewed.

- 24 - Sixnet® Series SN/RAM 6000 & RAM® 9000 Software Manual



EVISED

RAWING NO

2016-08-12 WEB U

. LP0997 S

SER INTERFACE

TATUS TAB

3.2.2 EasyConfigWizard

The Easy Config Wizard is used to setup your Ethernet IP without having to navigate through multiple dialog windows. The Easy Config Wizard is situated on the Summary page and accessed by clicking on the blue Easy Config Wizard button.

Click on the Easy Config Wizard button.The Access Settings dialog window will open:

Web Access Method: Select the method by which you would like to access the Web UI. You do not need to enter the password in order to change the access method.

Note: The HTTP method can result in better performance and faster page load times; however, it is

less secure than the HTTPS method, which uses data encryption to provide a secure connection.

New Password: Enter the new password in this field.

Note: Password Limitation, Single quote (‘) character is not a valid character for password.

Recommended Setting for a secure password, choose one that is at least six characters long, which is not a common word and comprised of a mixture of upper and lower characters and numbers.

Confirm Password: Enter your current password in this field (required).

Click on the Next button.The Eth0 (WAN) Settings dialog window will open:

Sixnet® Series SN/RAM 6000 & RAM® 9000 Software Manual - 25 -

+ 249 hidden pages