Portions of this document are intended solely as an outline of methodologies to be followed during the maintenance and operation of the RAM 9000 equipment/software. It is not intended as a step-by-step guide or a complete set of all procedures necessary and sufficient to complete all operations.
While every effort has been made to ensure that this document is complete and accurate at the time of release,
the information that it contains is subject to change. Red Lion Controls is not responsible for any additions to or
alterations of the original document. Industrial networks vary widely in their configurations, topologies, and traffic conditions. This document is intended as a general guide only. It has not been tested for all possible applications, and it may not be complete or accurate for some situations.
Users of this document are urged to heed warnings and cautions summarized at the front of the document, such
as electrical hazard warnings.
Compliance Information
Part 15 of the Federal Communications Commission (FCC) - A Rules: Interference
Every effort has been made to ensure that this equipment is designed to comply with the limits for a Class A digital
device, as described in the FCC Rules. This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable pro
tection against harmful interference in a residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. Operation of this device in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his/her own expense.
Industry Canada
This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations. Operation is subject to the following two conditions; (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired opera
tion.
Environmental Impact Statement
Red Lion equipment contains no hazardous materials as defined by the United States Environmental Protection
Agency (USEPA). Red Lion recommends that all failed product be returned to Red Lion for failure analysis and
proper disposal.
-
-
Toxic Emissions
Red Lion equipment releases no toxic emissions.
RAM 9000 Series Hardware Guide4
Revised 2015-07-16
Trademark Acknowledgments
•Windows® /98/2000/7/8, Windows XP® are registered trademarks of the Microsoft Corporation.
•Microsoft is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other
countries.
Release Notes and Document Updates
The hard copy and flash drive versions of this document are revised only at major releases and, therefore, may not
always contain the latest product information. As needed, Application Notes and or Product Bulletins will be provided between major releases to describe any new information or document changes.
The latest online version of this document and all product updates can be accessed through the Red Lion web site
http://www.redlion.net.
at
Publication History
The following information lists the release history of this document.
ISSUE/REVISIONRELEASE DATECONTENT DESCRIPTION
R04March 2015Updates to Warnings
R03September 2014Modifications to FCC Statement to cellular frequency bands.
R02August 2014
R01April 2014First release.
Wi-Fi capability added. Change to operating temperature and
thermal performance.
Related Documents
The following information lists available documents related to this product.
ISSUE/REVISIONRELEASE DATEDOCUMENT TITLE
version 6June 2015SN/RAM 6000 & RAM 9000 Software Manual
Document Ordering Information
To order additional documentation, the user can contact the local sales representative or Red Lion through the
ontact numbers and/or e-mail addresses listed on the back of the cover.
c
Document Comments
Red Lion appreciates all comments that will help us to improve our documentation quality. The user can submit
omments through the Red Lion Customer Service. Simply email us at customer.service@redlion.net.
c
RAM 9000 Series Hardware Guide5
Revised 2015-07-16
Additional Product Information
Additional product information can be obtained by contacting the local sales representative or Red Lion through the
contact numbers and/or e-mail addresses listed on the back of the cover.
Safety Information
Must consult guide in all cases where this symbol is marked.
Environmental:
Warning: The unit may become very hot to the touch in high temperature environments, so extreme caution
should be exercised in handling when energized. The unit should be disconnected from power and allowed to cool
for approximately 5 minutes before touching in high temperature applications.
Pollution degree: 2 (Per IEC 61010-1)
Electrical:
Must be powered by a “Class 2 source” only.
Properly ground the unit before connecting anything else to it. If the equipment is used in a manner “not” specified by Red Lion, the protection provided by the equipment may be impaired.
Overvoltage category: II (Per IEC 61010-1)
Warnings/Cautions/Notes
Warnings apply to situations where personal injury or death may result.
Cautions apply where damage to equipment may result
Notes apply where additional noteworthy information, not in the general text flow but applicable, is made available to the user.
Hazardous Location and Installation Requirements
These products should not be used to replace proper safety interlocking. No software-based device (or any other solid-state
device) should ever be designed to be responsible for the maintenance of consequential equipment or personnel safety. In
particular, Red Lion disclaims any responsibility for damages, either direct or consequential, that result from the use of this
equipment in any application.
All power, input and output (I/O) wiring must be in accordance with Class I, Division 2 wiring methods and in accordance with
the authority having jurisdiction.
Suitable for use in Class I, Division 2, Groups A, B, C and D hazardous locations, or non-hazardous locations only.
WARNING – EXPLOSION HAZARD: Substitution of components may impair suitability for Class 1, Division 2.
RAM 9000 Series Hardware Guide6
Revised 2015-07-16
WARNING – EXPLOSION HAZARD: When in hazardous locations, disconnect power before replacing or wiring modules.
WARNING – EXPLOSION HAZARD: Do not disconnect equipment unless power has been switched off or the area is known to
be non-hazardous.
WARNING – EXPLOSION HAZARD: Exposure to some chemicals may degrade the sealing properties of materials used in the
relays.
WARNING – EXPLOSION HAZARD: Batteries must only be changed in an area known to be non-hazardous.
These products are operator interface units to be used within control panels in hazardous locations. The enclosure shall be
suitable for the location.
A minimum IP54 rated enclosure is needed for ATEX unless an equivalent degree of protection is supplied by the location.
Hot-swapping is not for use in hazardous locations.
AVERTISSEMENTS POUR INSTALLATION ET ENDROITS DANGEREUX
Ces produits ne doivent pas être utilisés pour remplacer le verrouillage de sécurité approprié. Aucun dispositif basé sur un
logiciel (ou tout autre dispositif à l'état solide) devraient jamais être conçus pour être responsable de l'entretien de l'équipement consécutifs ou la sécurité du personnel. En particulier, Red Lion décline toute responsabilité pour les dommages, directs
ou indirects, résultant de l'utilisation de cet équipement dans n'importe quelle application.
Tout courant, câblage entrée et sortie (I / O) doit être conforme aux méthodes de câblage à la Classe I, Division 2 et conformément à l'autorité compétente.
Cet appareil est adapté pour utilisation en Classe I, Division 2, Groupes A, B, C, D endroits dangereux ou endroits non-dangereux.
AVERTISSEMENT – RISQUE D’EXPLOSION: La subsitution de tout composant peut nuire à la conformité de Classe I, Division 2.
AVERTISSEMENT – RISQUE D’EXPLOSION: Lorsque dans des endroits dangereux, débranchez le cordon d’alimentation avant
de remplacer ou de brancher les modules.
AVERTISSEMENT – RISQUE D’EXPLOSION: Ne débranchez pas l’équipement à moins que l’alimentation ait été coupée ou que
l’environnement est connu pour être non dangereux.
AVERTISSEMENT– RISQUE D’EXPLOSION:L’exposition à certain produits chimiques peut dégrader les propriétés d’étanchéité
des matériaux utilisés dans les relais.
AVERTISSEMENT – RISQUE D’EXPLOSION: Batteries doivent être changées dans une zone connue pour être non dangereuse.
Ces produits sont des unités d'interface opérateur qui doivent être utilisés à l'intérieur des panneaux de commande dans les
endroits dangereux. L'enclos doit être adapté à l’environnement.
Un boîtier IP54 minimum est nécessaire pour ATEX à moins qu’un degré équivalent de protection est fourni par l'emplacement. Pas de remplacements à chaud des modules dans les zones dangereuses.
RAM 9000 Series Hardware Guide7
Revised 2015-07-16
Statement of Limited Warranty
(a) Red Lion Controls Inc., Sixnet Inc., N-Tron Corporation, or Blue Tree Wireless Data, Inc. (the "Company") warrants that all Products shall be free from defects in material and workmanship under normal use for the period of
time provided in "Statement of Warranty Periods" (available at www.redlion.net) current at the time of shipment
of the Products (the “Warranty Period”). EXCEPT FOR THE ABOVE-STATED WARRANTY, COMPANY MAKES NO
WARRANTY WHATSOEVER WITH RESPECT TO THE PRODUCTS, INCLUDING ANY (A) WARRANTY OF MERCHANTABILITY; (B) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; OR (C) WARRANTY AGAINST INFRINGEMENT OF
INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY; WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE. Customer shall be responsible for determining that a Product is suitable for Customer's use and that such use complies with any applicable local, state or
federal law.
(b) The Company shall not be liable for a breach of the warranty set forth in paragraph (a) if (i) the defect is a
result of Customer's failure to store, install, commission or maintain the Product according to specifications; (ii)
Customer alters or repairs such Product without the prior written consent of Company.
(c) Subject to paragraph (b), with respect to any such Product during the Warranty Period, Company shall, in its
sole discretion, either (i) repair or replace the Product; or (ii) credit or refund the price of Product provided that, if
Company so requests, Customer shall, at Company's expense, return such Product to Company.
(d) THE REMEDIES SET FORTH IN PARAGRAPH (c) SHALL BE THE CUSTOMER'S SOLE AND EXCLUSIVE REMEDY AND
COMPANY'S ENTIRE LIABILITY FOR ANY BREACH OF THE LIMITED WARRANTY SET FORTH IN PARAGRAPH (a).
Using a single web-based user interface, our cellular units simplify I/O, network and security configurations to
integrate complex hardware settings. This easy-to-manage configuration reduces the cost and complexity of
deploying and administering multiple devices at remote locations. Furthermore, an integrated configurable state
ful firewall provides intrusion protection and encrypted data access while a built-in Software Development Kit
(SDK) enables users to develop custom applications.
Working in conjunction with SixView Manager remote monitoring and control software, RAM RTUs provide lowcost, real-time access to outlying sites.
RAM 9000 Cellular RTU Product Highlight
• Supports Multi-Carrier 4G LTE connectivity with fall back to 3G and 2G
• Real-time access to mission-critical data through built-in Modbus gateway
• Software Development Kit (SDK) for custom application support
• Simplified deployment and configuration with single web-based GUI
• Support for new and legacy devices with RS232/485 serial or RJ45 Ethernet
• Powerful event engine that can trigger built-in I/O or send SMS text messages based on real-time operational
data.
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RAM 9000 Series Hardware Guide5-14
Product OverviewRevised 2015-07-16
Specifications
Specifications
General Specifications
AT&T LTE with fallback to HSPA+
Bell Mobility LTE with fallback to HSPA+
Wireless Interfaces
Programmable Platform
Protocol Gateway
Generic LTE with fallback to HSPA+
Rogers LTE with fallback to HSPA+
TELUS LTE with fallback to HSPA+
Verizon LTE with fallback to EVDO
Configurable Events: up to 99 events can be triggered by I/O, Modbus registers, or over 200 system
variables which in turn can send text messages or control I/O
Software Development Kit (SDK)
C/C++/Perl
I/O Controller
Modbus RTU/TCP/ASCII
DNP3 - slave
32-bit ARM9 400 MHz CPU
System Performance
TunnelingIPsec, GRE, OpenVPN
IP
Routing ProtocolsOSPF, BGP, RIP
ClusteringVRRP
GPS
Connectors
512 MB NAND Memory
128 MB RAM
NAT, port forwarding, dynamic DNS, DHCP
Stateful inspection firewall, IP Transparency
GNSS supported: GPS L1, GLONASS L1, Galileo E1
High RF sensitivity plus jamming detection/removal
Ethernet: One (1) or five (5) 10/100Base-T RJ-45 ports
WAN capability on port 2
Serial: One (1) RS-232 (DB9) 115200bps
One (1) RS-485 (screw block)115200bps
USB: One (1) USB 2.0 (mini)
Antennas: Three (3) SMA connectors (antenna, diversity, GPS)
One (1) RP-SMA connector (Wi-Fi optional)
RAM 9000 Series Hardware Guide5-15
Product OverviewRevised 2015-07-16
Specifications
2 digital inputs
2 digital outputs
Inputs & Outputs
3 analog inputs
1 Form C Relay
See detailed I/O specifications in Section 1.2.5 below
Carrier specific approvals (Contact Red Lion for latest)
RoHS compliant
RAM 9000 Series Hardware Guide5-16
Product OverviewRevised 2015-07-16
Specifications
Warranty3 years on design and manufacturing defects
CompliancesThe Red Lion Sixnet Series RAM 9000 products meet the following standards plus others:
Electrical Safety
These devices have been designed to meet the basic safety requirements of the following standards:
• CE per Low Voltage Directive and IEC 61010-1 (CE applies only to the -EU models. Please contact
Red Lion for availability)
• UL508 (Industrial control equipment), ANSI/ISA 12.12.01 (Hazardous Locations)
• CSA C22.2 No. 142 and No. 213 (per cUL)
EMC (emissions and immunity)
• CE per the EMC directive (CE applies only to the -EU models. Please contact Red Lion for availabil-
ity)
• IEC 61000-6-2: Immunity in industrial environments
• IEC 61000-6-4: Emmissions in industrial environments
• FCC part 15 and ICES 003. See FCC statement on page 6.
• EN 55022 (CISPR22)
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy; and if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference to radio communications, in
which case the user will be required to correct the interference at their own expense. Warning:
Changes or modifications to this unit not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
Information to the user: If this equipment causes interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures: In order to meet FCC emissions limits, this
equipment must be used only with cables that comply with IEEE 802.3. If necessary, the user should
consult the dealer or an experienced radio/television technician for additional suggestions. The user
may find the following booklet prepared by the Federal Communications Commission helpful: “How
to Identify and Resolve Radio-TV Interference Problems”. This booklet is available from: U.S. Govern
ment Printing Office, Washington, DC 20402, Stock No. 004-000-00345-4
WEEE compliance
These devices comply with the WEEE directive. Do not throw away these devices in the standard
trash. Contact Red Lion regarding proper disposal.
-
RoHS compliance
These devices comply with the RoHS directive and are considered lead and other hazardous substance free.
*-40°C to +75°C - See Thermal Performance and Considerations section in Chapter 2.
Note: All specifications are subject to change. Consult the Red Lion website for more information
RAM 9000 Series Hardware Guide5-17
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