RED PERFORMA 25, PERFORMA 30, PERFORMA 25 EasyClean, PERFORMA 30 EasyClean Installation Manual
INSTALLATION GUIDE EN
PELLET BOILER
PERFORMA 25
PERFORMA 30
PART 1 - REGULATIONS AND ASSEMBLY
Instructions in English
II
TABLE OF CONTENTS
TABLE OF CONTENTS ..................................................................................................II
INTRODUCTION ..........................................................................................................1
1WARNINGS AND WARRANTY CONDITIONS .................................................................2
2INSTALLATION .........................................................................................................9
3DRAWINGS AND TECHNICAL FEATURES .................................................................... 19
4INSTALLATION AND ASSEMBLY ...............................................................................22
5REMOVING THE AESTHETICS ...................................................................................25
6HYDRAULIC CONNECTION .......................................................................................29
7ELECTRICAL CONNECTION.......................................................................................35
8FIRST STARTUP ....................................................................................................36
1
INTRODUCTION
Technical Dept. - All rights reserved - Reproduction is prohibited
Dear Customer,
Our boilers are designed and built in compliance with the European regulation EN 303-5 (manual or automatic loading solid fuel
boilers). They also meet the essential requirements of directive 2006/95/EC (Low Voltage) and directive 2004/108/EC (Electromagnetic
Compatibility).
To get the best performance out of your boiler, we suggest you read the instructions in this manual carefully before
starting it up for the rst time.
This installation guide forms an integral part of the product: ensure that the manual is always supplied with the device, even if it changes
owner. If the manual is lost, you can request another copy from the local Technical Dept. or download it directly from the company website.
All local regulations, including those referring to national and European standards, must be observed when installing the appliance.
In Italy, for the installation of systems with biomass below 35KW, refer to ministerial decree D.M. 37/08, and the qualied installation
technician with the appropriate requisites must issue a certicate of compliance for the system installed.
REVISIONS TO THE PUBLICATION
The contents of this manual is strictly technical and under the ownership of RED.
No part of this manual may be translated into other languages, adapted or reproduced, even in part, in other mechanical or electronic
forms, photocopies, recordings or other, without the prior written authorisation from RED.
The company reserves the right to make changes to the product at any time without prior notice. The proprietary company reserves its
rights according to the law.
CARE OF THE MANUAL AND HOW TO CONSULT IT
• Take care of this manual and keep it in an easily and rapidly accessible place.
• Should the manual be misplaced or ruined, request a copy from your Retailer or directly from the Manufacturer, specifying the
product identication data. You can also download it directly from the company website.
• The “bold text” requires particular attention.
• “Italic text” is used to call your attention to other paragraphs in the manual or for any additional clarications.
• “NOTE” provides the reader with additional information.
SYMBOLS USED IN THE MANUAL
ATTENTION:
Read the relative message with care because failure to observe the information provided could result in
serious damage to the product and danger to the persons who use it.
INFORMATION:
failure to comply with these provisions will compromise the use of the product.
OPERATING SEQUENCES:
sequence of buttons to be pressed to access the menus or change settings.
MANUAL
carefully read this manual or the relative instructions.
2
1-WARNINGS AND WARRANTY CONDITIONS
SAFETY PRECAUTIONS
• Installation, electrical connection, operating test and maintenance
must only be carried out by authorised and qualied personnel.
• Install the product in accordance with all local and national legislation
and regulations in force in the region or state.
• A bad use or unproper maintainance of the product can bring to a
serious risk of explosion in the combustion chamber.
• Only use the fuel recommended by the manufacturer. The product must not be
used as an incinerator. It is strictly forbidden to use liquid fuel.
• Do not put any fuel other than wood pellets in the tank.
• The instructions provided in this manual must always be complied with to
ensure the product and any electronic appliances connected to it are used
correctly and accidents are prevented.
• This appliance can be used by children aged 8 years and above and
persons with reduced physical, sensory or mental capabilities or lack
of experience and knowledge if they have been given supervision
or instruction concerning use of the appliance in a safe way and
understand the hazards involved. Children must not play with the
appliance. Cleaning and user maintenance shall not be carried out by
children without supervision.
• The user, or whoever is operating the product, must read and fully understand
the contents of this installation guide before performing any operation. Errors
or incorrect settings can cause hazardous conditions and/or poor operation.
• Do not climb on or lean on the product.
• Do not put linen on the product to dry. Any drying racks or the like must be kept
at a safe distance from the product. Fire hazard.
• All liability for improper use of the product is entirely borne by the user and relieves
the Manufacturer from any civil and criminal liability.
• Any type of tampering or unauthorised replacement with non-original spare
parts could be hazardous for the operator’s safety and relieves the company
from any civil and criminal liability.
• Many of the surfaces of the product get very hot (door, handle, glass, smoke
3
1-WARNINGS AND WARRANTY CONDITIONS
Technical Dept. - All rights reserved - Reproduction is prohibited
outlet pipes, etc.). Avoid coming into contact with these parts, without
adequate protective clothing or suitable implements, such as gloves
with thermal protection or “cold handle” operating systems.
• It is forbidden to operate the product with the door open or the glass
broken.
• The product must be powered by an electrical system that is equipped with an
eective earthing device.
• Switch the product o in the event of a fault or malfunction.
• Accumulated unburned pellets in the burner after each “failed start-up” must
be removed before lighting again. Check that the burner is clean and positioned
properly before lighting again.
• Shut the boiler down in the event of a breakdown or bad running and
contact the specialised technician immediately.
• Pellets must not be fed manually into the burner – this wrong
behaviour can generate an abnormal amount of unburned gas, with a
risk of explosion in the chamber.
• Accumulated unburnt pellets in the burner after a failed ignitions
must be removed before lighting.
• Failure to clean and maintain the brazier can result in improper running and
explosions within the boiler. Make sure you remove and clear the holes in the
brazier and any loose encrustations every time you empty the ash from the
boiler or every time you have a failed ignition. Make sure that the holes in the
brazier are never reduced in size as this will aect the safe performance of the
boiler if not maintained.
• Do not wash the product with water. Water could get inside the unit and damage
the electrical insulation and cause electric shocks.
• If there is a re in the ue, extinguish the boiler, disconnect it from the power
supply and never open the door. Then contact the competent authorities.
• Do not light the boiler with ammable materials if the ignition system breaks
down.
• Do not stand for a long time in front of the product in operation. Do not overheat
the room you are in and where the product is installed. This could cause injuries
and health problems.
4
1-WARNINGS AND WARRANTY CONDITIONS
• Install the product in a location that does not present a re hazard and is
equipped with power and air supplies and smoke outlets.
• In the event of re in the chimney, turn o the device, disconnect it from the
mains electricity and do not open the hatch. Then contact the competent
authorities.
• The product and the cladding must be stored in a dry place and must not be
exposed to weathering.
• It is recommended not to remove the feet that support the product in order to
guarantee adequate insulation, especially if the ooring is made of ammable
materials.
• In the event of a malfunction of the ignition system, do not force it to light by
using ammable materials.
• Special maintenance must only be performed by authorised and qualied
personnel.
• Assess the static conditions of the surface on which the weight of the product
will rest and provide suitable insulation if it is made of ammable material (e.g.
wood, tted carpet or plastic).
• Live electrical parts: only power the product once it has been fully assembled.
• Disconnect the product from the 230V power supply before performing any
maintenance operation.
• IF ANY SMOKE SPILLAGE IS SEEN WITHIN THE ROOM OR THE APPLIANCE
SUFFERS FROM AN EXPLOSIVE IGNITION PLEASE TURN OFF THE
APPLIANCE, VENTILATE THE ROOM AND CONTACT THE INSTALLER/
SERVICE TECHNICIAN IMMEDIATELY.
5
1-WARNINGS AND WARRANTY CONDITIONS
Technical Dept. - All rights reserved - Reproduction is prohibited
INFORMATION
• If there are any issues, contact the retailer or a qualied technician authorised by RED. In the event of a repair, request the use of
original spare parts.
• Only use types of fuel recommended by RED (for Italy, pellets with a 6 mm diameter and pellets with a 6-8 mm diameter for other
European countries), which must only be loaded with an automatic feed system.
• Periodically check and clean the smoke outlet duct (connection to the ue).
• Accumulated unburnt pellets in the burner after a series of failed ignitions must be removed before lighting it again.
• The pellet boiler is not a cooking appliance.
• Always keep the cover of the fuel tank closed.
• Keep this instruction manual, which will be an integral part of the boiler for the whole of its service life. If the boiler is sold or
transferred to another user, ensure the manual is also handed over.
• If lost, contact RED or the authorised dealer to request a copy.
INTENDED USE
The product only works with wood pellets and must be installed indoors.
WARRANTY CONDITIONS
The rm covers the product,with the exception of the parts prone to normal wear that are listed below, for a period of 2 (two)
years from the date of purchase as proved by:
• a document to serve as proof of purchase (invoice and/or receipt) that shows the name of the vendor and the date on which the
purchase was made;
• forwarding of the completed warranty certicate within 8 days of purchase;
Furthermore, in order for the guarantee to be valid, the device must be installed and calibrated by qualied personnel, and where
necessary, the user must be issued with a declaration of conformity and correct functioning of the product.
We recommend performing a functional test of the product before completion with the relative nishes, if applicable (claddings, painting
of walls, etc.).
Installations that do not meet the current standards, improper use and lack of maintenance as expected by the manufacturer, void the
product warranty.
The warranty is valid on the condition that the instructions and warnings contained in the user and maintenance manual are observed,
and therefore the product is used correctly.
The replacement of the entire system or the repair of one of its components does not extend the warranty period, and the original expiry
date remains unchanged.
The warranty covers the replacement or free repair of parts recognised as being faulty at source due to manufacturing defects.
In the event of a fault, to benet from the warranty, the customer must keep the warranty certicate and provide it with the document
given at the time of purchase to the Service Centre.
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1-WARNINGS AND WARRANTY CONDITIONS
EXCLUSIONS
The warranty does not cover malfunctions and/or damage to the appliance that arise due to the following causes:
• Damage caused during transportation and/or handling
• all parts that develop faults due to negligence or improper use, incorrect maintenance, installation that does not comply with the
manufacturer’s instructions (always refer to the installation guide provided with the appliance)
• incorrect sizing with regard to the use or faults in the installation or failure to adopt the necessary devices to guarantee proper
execution
• improper overheating of the equipment, use of fuels not conforming to the types and quantities indicated in the instructions provided
• further damage caused by incorrect user interventions in an attempt to x the initial fault
• worsening of the damage caused by the user continuing to operate the appliance even after the fault has been noticed
• in presence of a boiler, any corrosion, incrustations or breakages caused by water ow, condensation, hardness or acidity of the water,
improperly performed descaling treatments, lack of water, mud or limescale deposits
• ineciency of chimneys, ues or parts of the system aecting the appliance
• damage caused by tampering with the appliance, atmospheric agents, natural disasters, vandalism, electrical discharges, res, faults
in the electric and/or hydraulic system.
• Failure to have the annual boiler maintenance performed by an authorised technician or qualied personnel will result in the loss
of the warranty.
Also excluded from this warranty are:
• parts subject to normal wear such as gaskets, glass, claddings and cast iron grilles, painted, chrome-plated or gilded parts, handles
and electric cables, bulbs, indicator lights, knobs, all parts which can be removed from the rebox.
• Variations in colour of the painted or ceramic/serpentine parts and crazed ceramics as they are natural characteristics of the material
and product use.
• masonry work
• plant parts (if present) not supplied by the manufacturer
Any technical interventions on the product to eliminate the above defects and consequent damages must be agreed upon with the
Service Centre, who reserves the right to accept the relative appointment or not. However, said interventions will not be carried out under
warranty but as technical assistance to be granted as part of any eventual and specic agreed conditions and in accordance with the fee
in force for the work to be carried out.
The user will also be charged for any costs incurred to remedy the incorrect technical interventions, tampering or damage to the appliance,
not attributable to original faults.
Save for the legal or regulatory limits, the warranty does not cover the containment of atmospheric and acoustic pollution.
The company declines all liability for any damage which may be caused, directly or indirectly, to persons, animals or objects as
a consequence of non compliance with any provision specied in the manual, especially warnings regarding installation, use
and maintenance of the appliance.
7
1-WARNINGS AND WARRANTY CONDITIONS
Technical Dept. - All rights reserved - Reproduction is prohibited
SPARE PARTS
In the event of a malfunction, consult the retailer who will forward the call to the Technical Assistance Department.
Only use original spare parts. The retailer or service centre can provide all necessary information regarding spare parts.
We do not recommend waiting for the parts to get worn out before having them replaced. It is important to perform regular maintenance.
The company declines all liability if the product and any other accessory is used improperly or modied without
authorisation.
All parts must be replaced with original spare parts.
WARNINGS FOR THE CORRECT DISPOSAL OF THE PRODUCT.
The owner is the sole party responsible for demolishing and disposing of the product. This must be performed in compliance with laws
related to safety and environmental protection in force in his/her country.
At the end of its working life, the product must not be disposed of as urban waste.
It must be taken to a special dierentiated waste collection centre set up by the local authorities or to a retailer that provides this service.
Separating and recycling prevents potential negative eects on the environment and health (often caused by inappropriately disposing of
product parts). It also allows materials to be recovered in order to obtain signicant savings in energy and resources.
8
1-WARNINGS AND WARRANTY CONDITIONS
RULES FOR INSTALLATION
The product is a boiler that uses wood pellets.
Below is a list of the European regulations regarding the installation of the product:
EN 303-5:2012: Solid fuel boilers, with manual or automatic loading, nominal thermal power of 500 kW - Terminology, requisites, tests
and marking.
EN 12828 Heating systems design.
Electrical systems with rated voltage not exceeding 1000 V AC and 1500 V DC.
EN 1443 General chimney regulation
EN 1856-1 metal smoke ducts
EN 1856-2 metal smoke extraction channels
EN 1457 chimneys - Interior terracotta / ceramic ues
EN 13384-1 Chimneys - Thermal and dynamic uid calculation methods - Part 1: Chimneys connected to a single appliance
Below are some applicable regulations for Italy:
UNI 10683:2012 Heat generators fuelled by wood or other solid bio-fuels - Test, installation, control and maintenance (for thermochemical
power at the rebox lower than 35kW)
UNI/TS 11278 general technical regulation for the choice of smoke duct/ue
UNI 10847:2000 Smoke extractor systems for liquid and solid fuelled generators - Maintenance and control - Guidelines and procedures
UNI 8065 water treatment in civil plants.
UNI 9182 Hot and cold (sanitary) air supply and distribution systems.
Installation must be carried out with reference to the diagram of the heating system prepared in accordance with the
standards and local recommendations in force:
In any case, respect:
For the heating system
Local requirements concerning the chimney connection.
Local requirements for re-ghting standards.
For electrical parts - EN 60335 “Safety of electrical household appliances and similar
Part 1 - General requirements
Part 2 - Special regulations for appliances with gas, gas oil and solid fuel burners with electrical connections.
9
2-INSTALLATION
Technical Dept. - All rights reserved - Reproduction is prohibited
The instructions in this chapter refer explicitly to the Italian installation regulation UNI 10683. In any case, always
observe the regulations in force in the country of installation.
PELLETS
Wood pellets are manufactured by hot-extruding compressed sawdust which is produced during the working of natural dried wood. The
compactness of the material is guaranteed by the lignin contained in the wood itself and allows pellets to be produced without glue or
binders.
The market oers dierent types of pellets with characteristics that vary according to the wood mixtures used. The diameter varies
between 6 and 8 mm, with a standard length ranging from 3 to 40 mm. A good quality pellet has a density of between 600 and 750 or
more kg/metres cubed and a moisture content that accounts for 5 to 8% of its weight.
Pellets have technical advantages besides being an ecological fuel, as the wood residue is used completely, thereby achieving cleaner
combustion than that of fossil fuels.
While good-quality wood has a caloric value of 4.4 kW/kg (15% moisture, after about 18 months of seasoning), whereas that of pellets
is around 4.9 kW/kg. To ensure good combustion, the pellets must be stored in a dry place and protected from dirt. Pellets are usually
supplied in 15 kg bags, therefore, storing them is very convenient.
Good quality pellets guarantee good combustion, thereby decreasing harmful emissions into the atmosphere.
The poorer the quality of the fuel, the more often the internal parts of the brazier and combustion chamber must
be cleaned.
The main quality certications for pellets currently available on the European market guarantee that the fuel complies with class A1/A2
according to ISO 17225-2 (ex EN 14961). These certications include, for example, ENPlus, DINplus, Ö-Norm M7135, and in particular,
guarantee the following characteristics:
• caloric value: 4.6 ÷ 5.3 kWh/kg.
• Water content: ≤ 10% of the weight.
• Percentage of ash: max 1.2% of the weight (A1 less than 0.7%).
• Diameter: 6±1/8±1 mm.
• Length: 3÷40 mm.
• Content: 100% untreated wood without the addition of binding agents (max 5% bark).
• Packaging: in sacks made from ecologically compatible or biologically decomposing material.
The company strongly recommends using certied fuel for its products (ENplus, DINplus, Ö-Norm M7135).
Poor quality pellets or others that do not comply with the characteristics specied previously may compromise the
operation of your product and can therefore make the guarantee and product liability invalid.
BAG OF PELLETS 15 kg
10
2-INSTALLATION
PRECAUTIONS REGARDING INSTALLATION
IMPORTANT!
Product installation and assembly must be carried out by qualied personnel.
The product must be installed in a suitable place that allows easy access for it to be opened regularly and for routine maintenance to be
performed.
The installation area must be:
• suitable to enable the appliance to operate correctly.
• Equipped with an adequate smoke expulsion system.
• Equipped with adequate ventilation from outside.
• Equipped with 230V 50 Hz power supply with an EC compliant earthing system.
IMPORTANT!
The product must be connected to a chimney that expels the smoke at the highest point of the building.
The chimney must be of suitable dimensions, caulked, and tted with a condensation collector for collecting the
water vapour that can form due to the high performance of the appliance and the consequently low temperatures
of the outgoing fumes.
The chimney must comply with regulations in force.
The holes of the external air inlet and the smoke outlet pipe must be drilled before positioning the product.
THE OPERATING AREA
The boiler must be installed indoors in an area well protected from atmospheric elements.
The surface on which it stands and/or support points must have sucient load bearing capacity to support the total weight of the
appliance, its accessories and covers.
To ensure the appliance works well, we recommend installing the boiler detached from any walls or furniture, and with good air circulation
to allow eective ventilation for the appliance. The product should be located in an area that allows sucient space for normal use and
maintenance operations.
The volume of the room should be no less than 15 m
3
.
It is essential that an adequate outdoor air intake is provided that supplies the air for combustion needed for the product to function
correctly.
These air inlets must be arranged so that it is impossible for them to be obstructed.
Protect the inlets with grilles, metal mesh, etc., without reducing the net cross-section.
Remember that the ventilation grilles always have the useful cross-section in cm
2
indicated on one side. When
choosing the grille and size of the inlet, check that the useful cross-section of the grille is larger or equal to the
section required for product operation.
The ow of air between the outside and the room of installation may be direct, through an inlet in an external wall of the building; or
indirect, through the intake of air from rooms adjoining and connecting permanently with the room of installation. Adjoining areas may
not include sleeping areas, garages or general areas that present a re hazard.
For air ducts, up to 3m increase the cross-section by approximately 5%, while for ducts that run for longer increase it by 15%.
IMPORTANT!
The air ow can also be drawn from an adjoining room to that of the room where the product is installed, provided
the air can ow freely through permanent openings to the outside; avoid connection to sleeping areas and rooms
that present a re hazard in general.
11
2-INSTALLATION
Technical Dept. - All rights reserved - Reproduction is prohibited
POSITIONING AND RESTRICTIONS
In the case of simultaneous installation with other heating appliances, provide appropriate air inlets for each one (according to the
instructions of each product).
Installation of the product is not permitted:
• in rooms where there are liquid fuel appliances with continuous or intermittent operation that draw the
combustion air from the room they are installed in;
• in rooms where there are B-type gas heating appliances, with or without domestic hot water production and
interconnecting rooms;
• in rooms in which the decrease in pressure during use, as measured between the pressure outside and the
pressure in the room, is greater than 4 Pa.
The product may not be installed in rooms used as sleeping areas, bathrooms, garages or in rooms that present a
re hazard in general.
BOILER ROOM
Check that the room meets the requirements and provisions of the standards in force. There must also be a ow of at least enough air in
the room for normal combustion. Vents must be installed in the walls of the room that meet the following requirements:
• Increase the cross-section by at least 6 cm
2
for each 1 kW (859.64kcal/h) The minimum cross-section of the opening must not,
however, measure less than 100 cm
2
. The cross-section can be calculated using the following relations:
S = K * Q ≥ 100 cm
2
Where “S” is in cm2, “Q” in kW, “K” = 6 cm2/kW
• The opening must be located at the base of an external wall, preferably opposite the one with the outlet for combusted gases.
Heat-sensitive or ammable objects cannot be stored near the product; keep such objects at a minimum distance of
80 cm from the outermost point of the product.
CONNECTION OF THE SMOKE EXHAUST DUCT
When making the hole for the passage of the smoke discharge pipe, it is necessary to take into account the possible presence of ammable
materials. If the hole has to be in a wall made of wood or other thermolabile material, THE INSTALLER MUST rst set up the relative wall
tting (diameter 13 cm minimum) and insulate the pipe of the product passes with appropriate insulating material (1.3 - 5 cm thick with
minimum heat conductivity of 0.07 W/m°K).
The same minimum distance must be applied if the pipe of the product must pass through vertical or horizontal sections near the
thermolabile wall.
It is recommended to use an insulated double-wall pipe in external sections in order to prevent condensation from forming.
The combustion chamber works in negative pressure.
min.3,5 metri
AT
(A)
AP
(B)
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2-INSTALLATION
FOREWORD
The Chimney Flue chapter has been drawn up with reference to the provisions of European Standards (EN13384 - EN1443 - EN1856 EN1457).
The chapter provides indications for installing an ecient and correct ue but is under no circumstances to substitute the regulations in
force, which the qualied technician must be in possession of. Check with local authorities whether there are any restrictive regulations in
force regarding the intake of air for combustion, the smoke extraction system, the ue or the chimneypot.
The company declines all liability relating to the poor functioning of the boiler if this is due to the use of an insuciently sized ue in
violation of the Standards in force.
FLUE
Have the eciency of the ue checked by an authorised technician.
The ue or chimney is vital to the correct functioning of a forced draft solid fuel heating appliance, given that boilers with high performance
have cooler fumes with consequently weaker draft and the possible formation of condensation.
It is therefore essential that the ue meets all construction standards and is always maintained in perfect condition.
A ue that serves a pellet/wood fuelled appliance must be at least category T400 (or greater if the appliance requires so) and resistant to
soot res. Smoke must be extracted through a single ue made of insulated steel (A) or an existing ue that complies with the intended
use (B).
A simple air shaft made of cement must be suitably lined. In either case, ensure to include an inspection cap (AT) or inspection door (AP)
and a suitable device for collecting condensation - FIG.1.
It is prohibited to connect more than one wood/pellet (*) or any other type of appliance (vent cowling...) to the same ue.
(*) unless there are national derogations (for instance in Germany), which under suitable conditions allow for the installation of several
appliances in the same replace. In any case, strictly follow the product/installation requirements of the relative regulations/legislation
in force in that country
.
FIGURE 1 - FLUE
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