Page 1
USE AND MAINTENANCE
MANUAL
Page 2
EN 14785 - 2006
Art. 15a B-VG / BImSchV / VKF AEAI
Potencia nom inal:
Potência nom inal:
Nomina l heat output:
Brændværdi:
Emisión CO ( al 13% de O2):
Emi ssão CO (13% de O2):
CO e mission (at 13% O2)
CO e mission (ved 13% O2):
Eficiencia:
Eficiencia:
Efficiency:
Virkningsgrad:
Tempe ra dura humos:
Tem p retura dos fumos:
Flue ga s tempera ture:
Røggastemperatur:
Partícul as dispersadas
Partículas
Dust
Støv
Asorbimiento electrico max:
Max. elektrisk effekt:
Tensión de funcionamie nto:
Tensão e l ectrica funcionam ento:
Rated voltage:
Netspænding:
Distanci as de seguridad (retro):
Distancia de segurança (trasiera):
Sa fety clare n ce distance (back):
Sikkerhedsafstand (bag):
Distanci as de seguridad (late rales):
Distancia de segurança (lateral):
Safety clarence distance (side):
Sikkerhedsafstand (side):
Via La Croce 8, I - 33074 Vigonovo di Fontanafredda (PN) Italy.
10
Regensburger und Münchener BStV erfüllt.
PRIMULA HYDRO / O RC HIDEA HYDRO
M ax 21,0 (17,0k W - 4,0kW)
M in 4,4kW ( 3,0kW - 1,4kW)
1,7 m g/ Nm 3 (13% O2)
1,2 mg/ M J
150°C
P max
P min
92,5%
95,0%
P max
P min
0,012%
0,040%
230 V - 50 Hz.
420 W
(Med. 120 W)
Potência electrica absorbida:
Max. electrical power supply:
Presión máxima de agua:
2,5 bar
Pressão máx i ma da á gua:
Permissible max. water pressure:
Ma x. vandtryk:
Producto conforme a la instalación de tubos múltiples. Produto conforme
para instalação em condutas multiplas . Appliance suitable for installation in
a shared flue. Apparatet kan bruges i en røggassamleledning.
Utilizar sólo con combustibles adaptados. Utilizar somente combustivel
adaquado. Use only recom mended fuels. Anvend kun anbefalede
brændsler.
Leer y se guir las instrucciones! Leia a tentamente e siga a s
instruções! Leggere e seguire le istruzioni! Read and follow the
operating instructions! Følg fabrikantens brugervejledning!
COD: 8901020900
100 mm
100 mm
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Contents
INSTALLATION AND USE MANUAL
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Contents Technical service - Rights reserved - Reproduction prohibited
INTRODUCTION .................................................................................................................................... 5
1. WARNINGS AND GUARANTEE CONDITIONS ..................................................................................... 6
1.1. SAFETY INSTRUCTIONS .................................................................................................................. 6
1.2. OPERATING WARNINGS .................................................................................................................. 7
1.3. GUARANTEE CONDITIONS .............................................................................................................. 8
1.3.1. Limitations ............................................................................................................................... 8
1.3.2. Exclusions ................................................................................................................................ 8
2. THEORETICAL NOTIONS FOR INSTALLATION ................................................................................ 10
2.1. Pellets .......................................................................................................................................... 10
2.2. PRECAUTIONS FOR INSTALLATION ................................................................................................ 11
2.3. OPERATING AREA ......................................................................................................................... 12
2.4. CONNECTION TO THE EXTERNAL AIR INTAKE ................................................................................ 12
2.5. CONNECTION OF SMOKE DISCHARGE PIPE .................................................................................... 13
2.6. CONNECTION TO THE FLUE PIPE ................................................................................................... 14
2.7. CONNECTION TO AN EXTERNAL FLUE WITH INSULATED OR DOUBLE-WALL PIPE ............................. 14
2.8. CONNECTION TO THE FLUE PIPE ................................................................................................... 14
2.9. OPERATING PROBLEMS CAUSED BY DRAUGHT DEFECTS IN THE FLUE ............................................. 15
2.10. PLUMBING CONNECTION ........................................................................................................... 16
3. INSTALLATION AND ASSEMBLY ...................................................................................................... 17
3.1. DRAWINGS AND TECHNICAL CHARACTERISTICS ............................................................................ 17
3.1.1. PRIMULA /ORCHIDEA Hydro ................................................................................................... 17
3.1.2. Technical characteristics ......................................................................................................... 18
3.2. PREPARATION AND UNPACK ING ................................................................................................... 19
3.3. LATERAL CLADDING ASSEMBLY ..................................................................................................... 21
3.4. PLUMBING SYSTEM CONNECTION ................................................................................................. 23
3.4.1. Connections to the system ...................................................................................................... 24
3.4.2. System filling ......................................................................................................................... 25
3.4.3. Water characteristics .............................................................................................................. 25
3.5. EXAMPLE INSTALLATION DIAGRAMS ............................................................................................. 26
3.5.1. Heating installation diagram .................................................................................................... 26
3.5.2. Heating installation diagram in combination with a boiler ........................................................... 27
3.5.3. Heating installation in combination with a storage tank .............................................................. 27
4. OPERATION ..................................................................................................................................... 28
4.1. PRE-LIGHTING WARNINGS ............................................................................................................ 28
4.2. PRE-LIGHTING CHECK .................................................................................................................. 29
4.3. LOADING THE PELLETS ................................................................................................................. 29
4.4. CONTROL PANEL .......................................................................................................................... 29
4.5. SETTINGS TO CARRY OUT BEFORE FIRST LIGHTING ...................................................................... 30
4.5.1. SETTING CURRENT TIME ........................................................................................................ 30
4.5.2. Memorization of recipe on stove. ............................................................................................. 30
4.6. CONTROL OF WATER TEMPERATURE IN BOILER ............................................................................ 31
4.7. FIRST LIGHTING .......................................................................................................................... 31
4.7.1. Lighting the stove................................................................................................................... 31
4.7.2. Extinguishing the stove ........................................................................................................... 32
4.8. VIEW OF THE FLAMES .................................................................................................................. 32
4.8.1. The shape ............................................................................................................................. 32
4.8.2. The colour ............................................................................................................................. 33
4.8.3. The character ........................................................................................................................ 33
4.9. OPERATION ................................................................................................................................. 33
4.9.1. Operating concept .................................................................................................................. 33
4.9.2. Operating modes .................................................................................................................... 34
4.9.2.1. Internal thermostat - Position of internal room sensor ......................................................... 35
4.9.2.2. Operation by means of external thermostat ....................................................................... 35
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4.9.2.3. Connection of external thermostat .................................................................................... 35
4.9.3. Setting of ECO-STOP mode ..................................................................................................... 35
4.9.3.1.
Activation /de-activation of ECO-STOP mode
...................................................................... 37
4.9.3.2. OPERATION TO BE CARRIED OUT BY THE INSTALLER ....................................................... 37
4.9.4. Programmed mode (with timer) ............................................................................................... 37
4.9.4.1.
Start day (code on display UT 01)
..................................................................................... 37
4.9.4.2.
Clock (code on display UT 02 and UT 03)
........................................................................... 38
4.9.4.3.
Programme
..................................................................................................................... 39
4.10. EXAMPLE OF PROGRAMMING ..................................................................................................... 41
4.11. SAFETY DEVICES ....................................................................................................................... 43
4.11.1. Alarm signalling .................................................................................................................. 45
4.11.2. Other signals on the display ................................................................................................. 46
4.12. SHUTTING THE STOVE DOWN ................................................................................................... 46
5. MAINTENANCE AND CLEANING ...................................................................................................... 47
5.1. DAILY AND WEEKLY CLEANING BY THE USER ................................................................................. 47
5.1.1. Before each lighting ................................................................................................................ 47
5.1.2. Check every 2/3 days ............................................................................................................. 47
5.1.3. Cleaning the glass .................................................................................................................. 47
5.1.4. Clean the exchanger and the undergrate space every 2/3 days. ................................................. 48
5.2. PERIODIC CLEANING BY A SPECIALISED TECHNICIAN .................................................................... 49
4.1.1.1.
CLEANING THE EXCHANGER AND PIPE UNIT (SUITE/MUSA and CLUB):
............................... 49
5.2.1. Shutting the stove down (end of season) ................................................................................. 50
5.2.2. Check of internal components ................................................................................................. 50
6. PROBLEMS / CAUSES / SOLUTIONS ............................................................................................... 52
7. ELECTRICAL DIAGRAMS .................................................................................................................. 55
7.1. ELECTRICAL DIAGRAM OF PRIMULA ORCHIDEA Hydro WITH NO DOMESTIC HOT WATER KIT ........... 55
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Introduction Technical service - Rights reserved - Reproduction prohibited
INTRODUCTION
Dear Customer,
We wish to thank you for choosing one of our products, specifically a
stove from the Pellet line.
In order to get the best performance from your stove and to
enjoy to the full the warmth and the sense of well-being which
the flame will diffuse through the home, we recommend that
you read this booklet carefully before lighting the s
tove for the first time.
While thanking you again, may we remind you that the stove MUST
NOT be used by children, and that they must always be kept at a safe
distance from it!
Revisions to the publication
In order to improve the product, to keep this publication up to date the
manufacturer reserves the right to make modifications without any
advance notice. Any reproduction, even in part, of this manual without
the consent of the manufacturer is prohibited.
Care of the manual and how to consult it
Take good care of this manual and keep it in a place which can
easily and quickly be reached.
If this manual should be lost or destroyed, or if it is in poor
condition, ask for a copy from your retailer or directly from the
manufacturer, providing product identification data.
Information which is essential or that requires special attention is
shown in bold text.
Italic text
is used to call your attention to other paragraphs in the
manual or for any additional clarifications.
SYMBOLS USED IN THE MANUAL
ATTENTION
This warning sign indicates that the message to which it
refers should be carefully read and understood, because
failure to comply with what these notices say can cause
serious damage to the stove and put the user's safety at
risk.
INFORMATION
This symbol is used to highlight information which is
important for proper stove operation. Failure to comply with
these provisions will compromise use of the stove and its
operation will not be satisfactory.
OPERATING SEQUENCES:
Indicates a sequence of buttons to be pushed to access
menus or to make adjustments.
MANUAL
Indicates that you should carefully read this manual or the
related instructions.
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1. WARNINGS AND GUARANTEE CONDITIONS
1.1. SAFETY INSTRUCTIONS
Installation of the stove, making the electrical
connections, checking its operation, and
maintenance are all tasks which should be carried
out by qualified and authorised personnel.
Install the stove in accordance with the
regulations in force in your local area, region and
country.
This apparatus cannot be used by people
(including children with limited physical,
sensorial or mental abilities or with little
experience and know-how unless they have been
viewed or instructed on the use of the apparatus
by the person responsible for its safety.
For the correct use of the stove and of the electronic
apparatus connected to it, and to prevent accidents, the
instructions given in this booklet must always be
followed.
Use, adjustment and programming must be carried out
by adults. Errors or incorrect settings may cause
hazardous conditions and/or poor operation.
Before beginning any operation, the user, or whoever is
preparing to operate on the stove, must have read and
understood the entire contents of this instruction
booklet.
The stove is to be used only for its intended purpose.
Any other use is to be considered improper and
therefore hazardous.
Do not use the stove for standing on or as any kind of
support.
Do not put clothes to dry on the stove Any clothes
hangers and suchlike must be kept a suitable distance
from the stove. Danger of fire.
The user is fully liable for improper use of the product,
thus releasing the company from all civil or penal
liabilities.
Any tampering or replacement that is unauthorised or
not using original spare parts for the stove could be
hazardous to the user and releases the company from
any civil or penal liability.
Most of the surfaces of the stove are extremely hot (the
door, the handle, the glass, smoke discharge pipes etc.).
Avoid coming into contact with these parts, therefore,
without adequate protective clothing or suitable
implements, such as gloves with thermal protection or
implements which keep the hands cool.
Under no circumstances should the stove be run
with the door open or the glass broken.
Do not touch the stove with wet hands, in view of the
fact that it is an electrical appliance. Always disconnect
the supply cable before doing anything to the unit.
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Before carrying out any cleaning or maintenance
operation, make sure in advance that the stove is
disconnected from the mains electricity supply, by
turning off the main switch located on the back of the
stove, or by unplugging the supply cable.
The stove must be electrically connected to a system
equipped with an effective earth conductor.
The system must be of adequate rated capacity for the
stated electrical power of the stove.
Incorrect installation or poor maintenance (not
compliant with the provisions set out in this manual)
may cause damage to persons, animals or objects. The
company is not civilly or criminally liable in these cases.
1.2. OPERATING WARNINGS
Shut the stove down in the event of a breakdown or
bad running.
Pellets must not be fed manually into the burner.
Accumulated unburnt pellets in the burner after each
"failed ignition" must be removed before igniting it
again.
Do not wash the inside of the stove with water.
Do not wash the stove with water. The water could get
inside the unit and damage the electrical insulation and
cause electric shocks.
Do not expose your own body to hot air for extended
periods. Do not overheat the room you are in and
where the stove is installed. This could cause injuries
and health problems.
Do not expose plants or animals to a direct hot air flow.
There could be harmful effects on them.
Do not put any fuels in the hopper but wood pellets.
Install the stove in a location with adequate means of
fire-prevention and equipped with all services such as
power supply (air and electricity) and fume discharge.
If there is a fire in the flue pipe, extinguish the stove,
disconnect it from the power supply and never open
the door. Then contact the competent authorities.
If the stove and the ceramic cladding are in storage, it
should be in a place that is free of damp, and they
should not be exposed to extremes of temperature.
It is inadvisable to base the stove directly on the floor,
and if the floor is made of flammable material, it must
be suitably insulated.
Do not light the stove with flammable materials if the
ignition system breaks down.
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INFORMATION
For any problems, please contact your dealer or
company qualified and authorised personnel and always
request original spare parts for repairs.
Only use the fuel recommended by the company (for
ITALY only 6mm diameter pellets whereas for the other
European countries, pellets with a diameter of 6-8 mm)
and only supplied by the automatic feed system.
Periodically check and clean the smoke outlet ducts
(connection to the flue pipe).
The pellet stove is not a cooking appliance.
Always keep the cover of the fuel hopper closed.
Keep this instruction manual carefully because it must
stay with the stove throughout its working life. If the
stove is sold or transferred to another user, always
make sure that the booklet goes with the product.
If lost, please request a copy from your dealer or from
the company.
1.3. GUARANTEE CONDITIONS
The company guarantees the stove, excluding the
components which are subject to normal, for a period
of two years from the date of purchase, as proved by a
supporting document which gives the name of the vendor
and the date on which the sale took place. The guarantee is
conditional on the guarantee certificate being filled in and
returned within 8 days, and requires that the product be
installed and tested by a specialised installer, according to
the detailed instructions given in the instruction booklet
supplied with the product.
The term 'guarantee' is to be understood to denote the freeof-charge replacement or repair of parts recognised to
have been defective at the start by reason of
manufacturing defects.
1.3.1. Limitations
The above guarantee does not cover components relating to electrical
and electronic parts, or fans, on which the guarantee period is 1 year
from the purchase of the product, documented as specified above. The
guarantee does not cover parts subject to normal wear such as
gaskets, glass, and any parts with can be removed from the firebox.
The replacement parts will be guaranteed for the remainder of the
guarantee period starting from the date of purchase of the product.
1.3.2. Exclusions
Variations in colour in the painted or ceramic parts, and crackling of the
glaze on the ceramics, do not constitute grounds for a claim under the
guarantee, as they are natural characteristics of the material and of the
use of the product.
The guarantee will not cover all parts which are found to be faulty due
to negligence or careless use, incorrect maintenance, installation not
conform with that specified by the company (see relative chapters in
this manual for use).
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The company is not liable for any damages caused directly or indirectly,
to persons, animals or objects consequent to the non-observance of all
the instructions given in this manual, especially the cautions relating to
installation, use and maintenance.
If the product does not perform correctly, contact your local retailer
and/or importer.
Damage caused by transport and/or handling is excluded from the
guarantee.
For installation and use of the product, reference must be made
exclusively to the booklet supplied.
The guarantee will be invalidated in the event of damage caused by
tampering with the appliance, atmospheric agents, natural disasters,
electrical discharges, fire, defects in the electrical system, and caused
by lack of, or incorrect, maintenance in terms of the manufacturer's
instructions.
CLAIMS UNDER THE GUARANTEE
the request for action under the guarantee must be
addressed to the retailer, who will forward the claim
technical assistance service.
The company is not liable in the event that the
product and any other accessory is improperly used
or modified without authorisation.
Only original spare parts must be used for all
replacements.
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Theoretical notions for installation Technical service - Rights reserved - Reproduction prohibited
2. Theoretical notions for installation
2.1. Pellets
Wood pellets are manufactured by hot-extruding compressed sawdust which
is produced during the working of natural dried wood. The compactness of
the material comes from the lignin which is contained in the wood itself, and
allows the production of pellets without the use of glues or binders.
The market offers different types of pellet with characteristics which
vary depending on what mixture of woods is used. The diameter varies
between 6 mm and 8 mm, with a standard length in the range 5 mm to
30 mm. Good quality pellets have a density which varies between 600
kg/m3 and 750 kg/m3, with a moisture content which varies from 5%
to 8% by weight.
Besides being an ecological fuel (exploiting timber residues to the
maximum and achieving cleaner combustion than is possible with fossil
fuels), pellets also have technical advantages. While good-quality
timber has a calorific power of 4.4 kW/kg (with 15% moisture,
therefore after about 18 months' seasoning), the equivalent figure for
pellets is 4.9 kW/kg.
To ensure good combustion, the pellets must be stored in an area that
is free of humidity and protected from dirt. The pellets are usually
supplied in 15 kg. sacks, so storing them is very convenient.
Good quality pellets ensure good combustion, thus lowering the
emission of harmful agents into the atmosphere.
The poorer the quality of the fuel, the more
frequently will intervention be necessary for cleaning
the internal parts, such as the grate and the
combustion chamber.
The main certifications of quality for pellets in the European market are
DINplus and Ö-Norm M7135; these ensure respect of:
Calorific power: 4.9 kW/kg
Water content: max 10% of weight
Percentage of ashes: max 0,5% of weight
Diameter: 5 – 6mm
Length: max 30mm
Contents: 100% untreated wood, with no added bonding
substances (bark percentage 5% max)
Packaging: in sacks made from ecologically compatible or
biologically decomposing material
Fuel pellets
15 Kg sack of fuel
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The company strongly recommends the use of
certified fuel for its stoves (DINplus and Ö-Norm
M7135).
The use of fuel of inferior quality or not conforming
to the specification given above compromises the
running of your stove and can therefore lead to the
termination of the guarantee and of the
manufacturer's responsibility for the product.
Pellet stoves only work with pellets having a
diameter of 6-8 mm with a length ranging from 5mm
to max 30 mm.
2.2. PRECAUTIONS FOR INSTALLATION
IMPORTANT!
Installation and assembly of the stove must be
carried out by qualified personnel.
The stove must be installed in a suitable position to allow the normal
operations of opening and ordinary maintenance.
The site must be:
capable of providing the environmental conditions for operation
equipped with power supply 230V 50 Hz
capable of taking an adequate system for smoke discharge
provided with external ventilation
provided with an earth connection complying with CEI 64-8
The stove must be connected to a flue pipe or an internal or
external vertical duct conforming to current standards UNI
7129 - 7131 9615.
The stove must be positioned in such a way that the electrical
plug is accessible.
IMPORTANT!
The stove must be connected to a flue pipe or a
vertical duct which can discharge the fumes at the
highest point of the building.
The fumes are however derived from the combustion
of wood products, and if they come into contact with
or close to walls, they can make dirty marks.
Also take care because the fumes are very hot but
almost invisible, and can cause burns on contact.
The holes for the passage of the smoke pipe and for
the intake of air from outside should be made before
positioning the stove unit.
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2.3. OPERATING AREA
For proper functioning and a good temperature distribution, the stove
should be positioned in a location where it is able to take in the air
necessary for combustion of the pellets (about 40 m
3
/h must be
available), as laid down in the standard governing the installation and
in accordance with local national standards.
The volume of the room must not be less than 30 m
3.
The air must come in through permanent openings made in walls (in
proximity to the stove) which give onto the outside, with a minimum
cross-section area of 100 cm
2
. These openings must be made in such a
way that it is not possible for them to be obstructed in any way.
Alternatively, the air can be taken from rooms adjacent to the one
which needs ventilating, as long as they are provided with an air intake
from the outside, and are not used as bedrooms or bathrooms, and
provided there is no fire risk such as there is for example in garages,
woodsheds, and storerooms, with particular reference to what is laid
down in current standards.
It is not permissible to install the stove in bedrooms,
bathrooms, or in a room where another heating
appliance is installed (fireplace, stove etc.) which
does not have its own independent air intake.
Locating the stove in a room with an explosive
atmosphere is prohibited.
The floor of the room where the stove is to be
installed must be strong enough to take its weight.
If the walls are not flammable, position the stove with a clearance to
the rear of at least 10 cm.
For flammable walls, keep a minimum distance of 10 cm at the rear
"A", 10 cm on the sides "B" and 150 cm at the front.
If the room contains objects which are believed to be particularly
delicate, such as drapes, sofas and other furniture, their distance from
the stove should be considerably increased.
If the flooring is made of wood, provide a floor
protection surface in compliance with current
national standards.
2.4. CONNECTION TO THE EXTERNAL AIR INTAKE
It is essential that at least as much air must be able to flow into the
room where the stove is installed as is required for proper combustion
in the appliance and for the ventilation of the room. This can be
effected by means of permanent openings in the walls of the room to
be ventilated, which give onto the outside, or by single or collective
ventilation ducts.
For this purpose, on the external wall near the stove, a hole must be
made with a minimum free cross-section of 100 cm². (equivalent to a
round hole of 12 cm diameter or a square hole 10x10 cm), protected by
a grille on the inside and the outside.
The air intake must also:
communicate directly with the room where the stove is installed
be protected by a grille, metal mesh or suitable guard, as long as
this does not reduce the area below the minimum.
be positioned in such a way as to be impossible to obstruct
Example of pellet stove installation
Example of pellet stove installation (for
flammable walls)
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1
2
It is not compulsory to connect the air intake directly
with the stove (so that it draws air directly from
outside), but it is essential at all events to ensure an
airflow of 50 cubic metres per hour by the use of a
hole of the dimensions given.
See standard UNI 10683.
2.5. CONNECTION OF SMOKE DISCHARGE PIPE
When making the hole for the passage of the smoke discharge pipe, it
is necessary to take into account the possible presence of flammable
materials. If the hole will be going through a wall made of wood or any
other material which is sensitive to heat, the INSTALLER MUST first
of all use the special wall union (diam.13cm 13cm minimum) and
properly insulate the pipe of the stove that passes through it, using
adequate insulation materials (thickness 1.35cm with minimum thermal
conductivity of 0.07 W/m°K).
The same is true if the stove pipe must run through vertical or
horizontal stretches passing in proximity (min.20cm) to the heatsensitive wall
As an alternative we recommend the use of insulated pipe, which can
also be used on the outside to avoid condensation.
The combustion chamber works in low pressure. The smoke duct for
the discharge of fumes will also be under low pressure when connected
to an efficient flue pipe as directed.
Pipes and unions with suitable gaskets must always
be used, to guarantee a hermetic seal.
All sections of the smoke duct must be inspectable and
removable to enable periodic internal cleaning. Tee
connectors with inspection caps should be used.
Position the stove bearing in mind all the instructions and
considerations above.
IMPORTANT!
All 90 degree changes of direction in the flue pipe
must be fitted with suitable tee connectors to allow
the possibility of inspection. (see accessories for
pellet stove)
It is absolutely prohibited to fit a grille on the end of
the discharge pipe, because it could lead to poor
running of the stove.
FOR CONNECTION TO THE FLUE PIPE, NOT MORE
THAN 2-3 METRES OF HORIZONTAL PIPE MUST BE
USED AND NOT MORE THAN THREE 90° CURVES
MUST BE USED
IT IS ALSO ADVISABLE NOT TO EXCEED 6 METRES IN
LENGTH WITH THE PIPE Ø 80 mm
Example of pellet stove installation
Rear view of a pellet stove (example)
1) Combustion air intake
2) Smoke outlet
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2.6. CONNECTION TO THE FLUE PIPE
The flue pipe must have internal dimensions not larger than 20 x 20
cm, or diameter 20 cm. In the event of larger dimensions, or of the
flue pipe being in poor condition (for example cracks, poor insulation,
etc.), it is advisable to fit a stainless steel pipe of suitable diameter
inside the flue pipe throughout its length, right up to the top.
Check with suitable instruments that there is a minimum draught of 10
Pa.
At the bottom of the flue pipe, provide an inspection cap to allow
periodic checking and cleaning, which must be done annually.
Make a gas-tight connection to the flue pipe, using pipes and
connectors as recommended by us.
You must ensure that a windproof cowl should be fitted which complies
with the standards in force.
This type of connection ensures the evacuation of the
fumes even in the event of a temporary power cut.
2.7. CONNECTION TO AN EXTERNAL FLUE WITH
INSULATED OR DOUBLE-WALL PIPE
The external fluepipe must have internal dimensions of minimum
10x10 cm or 10 cm diameter, and maximum 20x20 cm or 20 cm
diameter.
Check with suitable instruments that there is a minimum draught of 10 Pa.
The only type of pipe which is permissible is insulated (double-walled)
stainless steel, smooth on the inside, fixed to the wall. Flexible stainless
steel pipe must not be used. At the bottom of the flue pipe, provide an
inspection cap to allow periodic checking and cleaning, which must be
done annually. Make a gas-tight connection to the flue pipe, using
pipes and connectors as recommended by us.
You must ensure that a windproof cowl should be fitted which complies
with the standards in force.
This type of connection ensures the evacuation of the
fumes even in the event of a temporary power cut.
2.8. CONNECTION TO THE FLUE PIPE
For proper functioning, the connecting pipe between the stove and the
chimney or flue duct must have a slope of not less than 3% in the
horizontal stretches, the length of which must not exceed 2/3
metres, and the vertical distance between one tee connector and
another (change of direction) must not be less than 1.5m.
Check with suitable instruments that there is a minimum draught of 10
Pa.
At the bottom of the flue pipe, provide an inspection cap to allow
periodic checking and cleaning, which must be done annually.
Make a gas-tight connection to the flue pipe, using pipes and
connectors as recommended by us.
You must ensure that a windproof cowl should be fitted which complies
with the standards in force.
This type of connection ensures the evacuation of the
fumes even in the event of a temporary power cut.
1) Windproof cowl
2) Flue pipe
3) Inspection
1) Windproof cowl
2) Flue pipe
3) Inspection
1) Windproof cowl
2) Flue pipe
3) Inspection
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2.9. OPERATING PROBLEMS CAUSED BY DRAUGHT
DEFECTS IN THE FLUE
Of all the weather and geographical conditions which affect the
operation of a flue pipe (rain, fog, snow, altitude a.s.l., exposure to
sunlight, direction of facing), the wind is unquestionably the most
decisive. In fact, along with thermal depression caused by the
difference in temperature inside and outside of the chimney, there is
another type of depression or over-pressure: dynamic pressure caused
by the wind. An updraft always increases depression and hence
draught. A crosswind increases depression provided the cowl has been
installed properly. A downdraft always decreases depression, at times
inverting it.
Besides the direction and force of the wind, the position of the flue and
the cowl with respect to the roof of the building and the surrounding
landscape is important.
The wind also influences the operation of the chimney indirectly by
creating high-pressure and low-pressure zones, not only outside the
building but inside as well. In rooms directly exposed to the wind (2),
an indoor high-pressure area can be created which can augment the
draught in stoves and fireplaces, but it can be counteracted by the
external high pressure if the cowl is situated on the side exposed to the
wind (1). On the other hand, in the rooms on the opposite side from
the direction of the wind (3), a dynamic depression can be created
which competes with the natural thermal depression developed by the
chimney, but this can be compensated for (sometimes) by locating the
flue on the opposite side from the direction of the wind (4).
IMPORTANT!
The operation of the pellet stove is noticeably
sensitive to the conformation and position of the flue
which is adopted.
Hazardous conditions can only be overcome by
suitable setting-up of the stove carried out by
qualified personnel.
1
2 3
4
E.g. Crosswind 2: 8 m/sec
Depression of 30Pa
E.g. Downdraft at 45° of
8m/sec. Overpressure of 17
Pa
1-2 = High-pressure zones
3-4 = Low-pressure zones
WIND
Least favourable points
Most favourable position
WIND
Downdraft
High-pressure
Low-pressure zone
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2.10. PLUMBING CONNECTION
IMPORTANT!
The connection of the stove to the plumbing system
must be carried out ONLY
by specialized personnel
who are capable of carrying out installation properly,
in compliance with current standards in the country
of installation.
If installation of the stove will involve interaction
with another, pre-existing system complete with
heating equipment (gas boiler, methane boiler, fuel
oil boiler, etc.), it is even more advisable to call in
qualified personnel, who subsequently will be
responsible for conformity of the system with current
applicable law.
The Company will not be held responsible for
damage to persons or things in the event of failed or
incorrect operation if the aforementioned warnings
are not complied with.
For connection of the plumbing system to the stove, the user should
refer to chapter 3, INSTALLATION AND ASSEMBLY; specifically,
paragraph 3.4, CONNECTION TO PLUMBING SYSTEM
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3. INSTALLATION AND ASSEMBLY
3.1. DRAWINGS AND TECHNICAL CHARACTERISTICS
3.1.1. PRIMULA /ORCHIDEA Hydro
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3.1.2. Technical characteristics
Technical characteristics PRIMULA - ORCHIDEA Mod. HYDRO
Overall thermal power Max.
21 kw (18056 kcal) / 17,0 kw (14617 kcal)
Overall thermal power Min.
4,4 kw (3784 kcal) / 3,0 Kw (2580 kcal)
Yield at maximum
92,5%
Yield at minimum
95,0%
Temperature of exhaust smoke at maximum
150°C
Temperature of exhaust smoke at minimum
71°C
Dust
1,7 mg/Nm3 (13% O2)
1,2 mg/MJ
CO at 13%O
²
at minimum and maximum
0.040 — 0.012%
CO2 at minimum and maximum
7,03% – 12,49%
Mass of smoke at minimum and maximum
4,5 – 11 g/sec
Suggested draught at max power
0,10 mbar – 10 Pa
Suggested draught at min power
0,05 mbar – 5 Pa
Hopper capacity
44 litri
Fuel pellet type
Pellet diameter 6-8 mm. Length range 5/30 mm
Pellet consumption per hour
Min ~ 0,9 kg/h * Max. ~ 4 kg/h *
Operating time between re-fuelling
Al min ~ 28 h * Al max. ~ 7 h *
Heatable volume m3
366/40 – 418/35 – 487/30 **
Combustion air inlet
External diameter 50 mm.
Smoke outlet
External diameter 80 mm.
Maximum absorbed electrical power
Max. 420 W – Med. 120 W
Power supply frequency and voltage
230 Volt / 50 Hz
Net weight
190 Kg.
Weight with packaging
200 Kg.
* Data that may vary depending on the type of pellets used.
**Heatable volume based on demand of cal/m
3
40-35-30 (respectively 40-35-30 Kcal/h for m3)
Appliance suitable for installation in a shared flue.
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3.2. PREPARATION AND UNPACK ING
PRIMULA and ORCHIDEA stoves are delivered with two different
types of packing:
PRIMULA stoves has one package
o It contains the stove and the steel sides with the
profiles (Fig.1)
ORCHIDEA stove has two packages
o One contains the stove
o One contains the ceramics (fig.2). In this case there
will be a single pack for the structure (the cardboard
with the ceramics will be placed above the packaging
with the structure)
Open the packaging, remove the four screws that secure the base of
the stove to the pallet, two to the right and two to the left (see figure
3), and position the stove in the selected place, ensuring that it is
complies with the above instructions.
The stove body or unit must always be kept in a vertical position when
moved, and moved only using carts. Special care must be used to
protect the door and the glass from impacts that would damage them.
Moving the product must always be done with care. If possible, unpack
the stove in the area where it is going to be installed.
The materials which make up the packaging are not toxic or harmful,
so no special procedures for disposal by required.
Their storage, disposal or possible recycling are therefore the responsibility
of the final user, in compliance with current legislation on the subject.
Do not store the stove unit or its cladding without their packaging.
Position the stove without its cladding and connect it to the flue pipe.
Use the four adjustable feet (J) to get the stove correctly levelled so
that the smoke outlet (S) is lined up with the connecting pipe (H) .
Figure 2 - Example of packing for
ceramics
Figure 3 - Removing packaging screws
Figure 1 – Example of packaging stove
+ steel sides Primula
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Once the operations for connection are complete, assemble the
cladding (ceramics or steel sides).
If the stove needs to be connected to a discharge pipe which goes
through the rear wall (to connect up with the flue), take the greatest
care to make sure that the joint is not stressed.
If the smoke outlet of the stove is forced or used
improperly to lift it or position it, the operation of the
stove can be damaged irreparably.
1. Turn the feet clockwise to
lower the stove
2. Turn the feet counter-
clockwise to lower the
stove
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3.3. LATERAL CLADDING ASSEMBLY
Assembly of profiles to insert steel sides (PRIMULA)
Remove, on the upper part, the cast iron top (A).
Take the side (B) (pay attention that it enters in the part under the
plugs (F) and secure it to the upper sheet metal of the stove with the
bracket (C) and the four screws (D). Two screws secure the bracket
(C) on the stove and two secure the bracket (C) to the side (B).
Repeat the same operation for both sides. Reposition the cast iron top.
A
B
C
D
B
Figure 4 - PRIMULA stove sides
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Inserting the ceramic sides (ORCHIDEA)
Remove, on the upper part, the cast iron top (A).
Take the six ceramics (B) from the box (see page 19 section 3.2) and
insert them into the profile (C) where the guide is, from the top
downwards
Repeat the same operation for both sides. Reposition the cast iron top.
(fig.5)
A
B
C
C
We recommend the use of small velcro felt disks to
apply to the tips of the ceramics to avoid contact
between them.
We recommend installing the ceramics after
installation of the stove is complete.
Figure 5 – ORCHIDEA stove sides
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3.4. PLUMBING SYSTEM CONNECTION
IMPORTANT!
The connection of the stove to the plumbing system
must be made ONLY
by specialized personnel who
are capable of carrying out installation properly, in
compliance with current standards in the country of
installation.
The company will not be held responsible for damage
to persons or things in the event of failed operation if
the aforementioned warning is not complied with.
CONNECTION DIAGRAM FOR PRIMULA–ORCHIDEA HYDRO
STOVE
A1=Heating water delivery 3/4”M
A2=Heating water return 3/4”M
C=Safety valve 3 bar – 1/2”F
E=System emptying 1/2”F
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3.4.1. Connections to the system
Make the connections to the corresponding fittings shown in the
diagram on the previous page. Make sure the pipes are not placed
under tension or undersized.
IMPORTANT
IT IS STRONGLY RECOMMENDED TO WASH THE
ENTIRE SYSTEM BEFORE CONNECTING IT IN ORDER
TO GET RID OF RESIDUES AND DEPOSITS.
Upstream from the stove, always install shutters so
as to disconnect it from the plumbing system should
it be necessary to move it, or when it requires
routine and/or special maintenance.
Connect the stove using hoses so that the stove is
not too strictly connected to the system, and to allow
slight movements.
The pressure discharge valve (C) is always connected
to a water drain pipe. The pipe must be adequate to
support the water's high temperature and pressure.
A = TAP
B = DOMESTIC SYSTEM
C = PRESSURE DISCHARGE
D = FLEXIBLE PIPES
Pressure discharge valve (3 bar)
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End piece with a
filling tap (D)
and pressure gauge (M)
(accessory)
Grey plug loos ened
1 turn
Red plug blocked
3.4.2. System filling
To fill the system, the stove can be equipped with an end piece
(optional)
with a non-return valve (D), for manual filling of the heating
system (if the
optional
is not installed, the filling tap on the main boiler
will be used). During this operation, any air in the system is released
from the automatic vent valve located under the top.
To ensure the valve vents correctly, it is advisable to loosen the grey
cap one turn and to keep the red cap blocked
(see figure)
The filling pressure of the system WHEN COLD must be
1 bar.
During operation, if the system pressure drops (due to evaporation of
dissolved gases in the water) to values lower than the minimum
indicated above, the user must use the filling tap to bring the pressure
back up to its normal pressure.
For proper operation of the stove WHEN HOT, the pressure in the
boiler must be1.5 bar.
To monitor system pressure, the end piece
(optional)
is
equipped with a pressure gauge (M).
Upon completion of this operation, always close the tap.
3.4.3. Water characteristics
The characteristics of the water used to fill the system are very
important to prevent the build-up of mineral salts and the formation of
incrustations along the pipes, in the boiler and in the heat exchangers.
Therefore, please GET YOUR PLUMBER'S ADVICE
CONCERNING:
Hardness of water circulating in the system, to prevent
problems of incrustation and limescale, especially in the
domestic water heat exchanger. (> 25° French)
Installation of a water softener (if water hardness
exceeds 25° French)
Filling the system with treated water (demineralised).
Possibly providing an anti-condensation circuit.
Installation of plumbing bumpers to prevent banging
along the fittings and pipes.
If you have very extensive systems, with a large amount of water, or
which require frequent refilling, the installation of water softening
systems.
It should be remembered that incrustations
drastically reduce performance due to low thermal
conductivity.
Filling tap (D)
Pressure gauge (M)
Vent valve under the top
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3.5. EXAMPLE INSTALLATION DIAGRAMS
The following diagrams are to be used only as a
guideline. For proper connection, always follow the
notes for the plumbing and heating installer. The
plumbing system must meet local, regional or
national requirements. Installation and verification
of operation is to be performed only by specialized,
authorized personnel.
The company will not be held liable for noncompliance with the provisions listed above.
3.5.1. Heating installation diagram
PERFORMANCE:
HEATING WITH STOVE
S
T
VS
P
VE
V
V
sc
T
SE
230V 50HZ
R
ARARARA
RP
Flt
A
V
V
M
SYSTEM DELIVERY
PRESSURE SAFETY DISCHARGE
SYSTEM RETURN
SYSTEM REFILL
CONFIGURATION: PRIMULA/ORCHIDEA WITH DOMESTIC HOT WATER KIT
SYSTEM OF SYSTEM WITH CLOSED TANK ONLY FOR HEATING BY MEANS OF RADIATORS
SIGNATURFORKLARING:
SE Electronic card
S Automatic vent
M Pressure gauge
VS Vent valve, 3 bar
V Valve
P Pump
VD One-way valve
T Measurement of boiler temperature
VE Expansion tank, 1.5 bar of 6 l
W 3-way motorized valve
SC Plate heat exchanger
F Flow switch
C Methane gas boiler
B Boiler
BA Storage boiler
RA Radiators
PR Radiant panels
PS Solar panels
A Pounding absorber
RP Pressure reduction valve
Vsc Boiler/system discharge valve
Flt System filter
Add Softener
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R
230V 50HZ
SE
S
VS
P
VE
T
Vsc
B
T
RA RA RA RA
Flt
Add
A
RP
V
V
M
V
SYSTEM DELIVERY
SYSTEM RETURN
COLD DOMESTIC
WATER INLET
HOT DOMES TIC W ATER OUTLET
PRESSURE SAFETY
DISCARGE
SYSTEM REFILL
R
230V 50HZ
S
VS
P
VE
VT
T
C
PS
BA
PR
PR
SE
R
ARARARA
Vsc
Flt
Add
A
RP
V
V
M
HOT DOMESTIC
WATER OUT LET
PRESSURE SAFETY
DISCHARGE
SYSTEM REFILL
SYSTEM DELIVERY
SYSTEM RETURN
COLD DOM ES T IC
WATER INLE T
3.5.2. Heating installation diagram in combination with a boiler
PERFORMANCE:
HEATING WITH STOVE
PRODUCTION OF DOMESTIC
HOT WATER WITH BOILER
CONFIGURATION: PRIMULA/ORCHIDEA WITHOUT DOMESTIC HOT WATER KIT COMBINED WITH BOILER
HEATING WITH STORAGE SYSTEM PRODUCTION OF DOMESTIC HOT WATER WITH STORAGE SYSTEM
SIGNATURFORKLARING:
SE Electronic card
S Automatic vent
M Pressure gauge
VS Vent valve, 3 bar
V Valve
P Pump
VD One-way valve
T Measurement of boiler temperature
VE Expansion tank, 1.5 bar of 6 l
W 3-way motorized valve
SC Plate heat exchanger
F Flow switch
C Methane gas boiler
B Boiler
BA Storage boiler
RA Radiators
PR Radiant panels
PS Solar panels
A Pounding absorber
RP Pressure reduction valve
Vsc Boiler/system discharge valve
Flt System filter
Add Softener
3.5.3. Heating installation in combination with a storage tank
PERFORMANCE:
HEATING WITH STORAGE SYSTEM
PRODUCTION OF DOMESTIC HOT
WATER WITH STORAGE SYSTEM
CONFIGURATION: PRIMULA/ORCHIDEA WITHOUT DOMESTIC HOT WATER KIT COMBINED WITH STORAGE SYSTEM WITH BOILER AND SOLAR PANELS
SYSTEM DIAGRAM WITH CLOSED TANK FOR HEAT ING WITH RADIATORS OR RADIANT PANELS AND FOR THE PRODUCTION OF DOMESTIC HOT WATER
SIGNATURFORKLARING:
SE Electronic card
S Automatic vent
M Pressure gauge
VS Vent valve, 3 bar
V Valve
P Pump
VD One-way valve
T Measurement of boiler temperature
VE Expansion tank, 1.5 bar of 6 l
W 3-way motorized valve
SC Plate heat exchanger
F Flow switch
C Methane gas boiler
B Boiler
BA Storage boiler
RA Radiators
PR Radiant panels
PS Solar panels
A Pounding absorber
RP Pressure reduction valve
Vsc Boiler/system discharge valve
Flt System filter
Add Softener
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4. OPERATION
4.1. PRE-LIGHTING WARNINGS
ATTENTION!
Installation is to be made only with connection to a
flue pipe. Therefore, the following evaluation criteria
for identification of installation are to be considered
compliant with standards.
For complex or articulated installations, we
recommend you contact specialized personnel or
authorized service centres.
The company does not recommend other types of
installation, where smoke is not discharged into a flue
pipe, and will not be held liable for any malfunctions
or anomalies.
Do not touch the stove during the first lighting, as it is
during this phase that the paint sets. If you touch the
paint, you may expose the steel surface.
If necessary, touch up the paint with the aerosol spray in
the original colour (see the section "Accessories for pellet
stoves").
It is good practice to provide plenty of ventilation in the
room during the initial lighting, as the stove will give off a
small amount of smoke and smell of paint.
Do not stay near the stove, and as previously mentioned,
ventilate the room. The smoke and the smell of paint will
vanish after about one hour of operation. There are no
health risks involved.
Make sure the plumbing system is sealed perfectly and
that there are no leaks or pressure drops.
Make sure that all cut-off valves between the stove and
the system are open.
Make sure you have vented all air out of the system
before start-up.
Make sure that internal devices work properly (flow
switches, thermostats, etc.). Make sure that the
combustion chamber and the flue pipe are clean, and that
the plumbing circuit is free of obstructions.
The stove will be subject to expansion and
contraction during the stages of lighting and cooling
down, and may therefore make slight creaking noises.
This phenomenon is absolutely normal, the structure
being made of sheet steel, and must not be
considered a defect but rather a characteristics.
The basic settings ensure proper operation and
prevent overheating during the first ignitions.
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4.2. PRE-LIGHTING CHECK
Check that all the safety conditions described above have been met.
Make sure you have read and completely understood the contents of
this instruction booklet.
Remove all components from the firebox of the stove
and from the door. They may catch fire otherwise. This
includes the instruction booklet and various stickers.
Check that the grate for pellet combustion is correctly positioned, rests
properly on the base, and that it has not moved during handling of the
product.
Check that the electrical connection is correct (230 V 50 Hz), and turn
on the main switch located on the rear panel of the stove.
Check that on the control panel the display is lit up with the message
OFF / "CURRENT TIME".
4.3. LOADING THE PELLETS
Fuel is loaded from the upper part of the stove by opening a door. Pour
the pellets in the hopper. When empty, it will hold about two 15-kg
sacks.
This is easier if performed in two steps:
Pour half of the contents into the hopper and wait for the fuel
to settle on the bottom.
Then pour in the rest
Never remove the protective grille from inside the
hopper. When loading pellets, keep the bag from
coming into contact with hot surfaces.
4.4. CONTROL PANEL
INDEX OF BUTTONS AND INDICATOR LIGHTS
BUTTONS
1. Decrease set temperature / programming functions
2. Increase set temperature / programming functions
3. Scrolling of programming menu to increase/variation of speed
ventilation to increase
4. Scrolling of programming menu to decrease/diagnostics of smoke fan
ventilation to decrease
5. Stove lighting / shutdown
6. Set temperature of air and water thermostats / access programming menus
INDICATOR LIGHTS
7. General alarm (see specification)
8. Display D1-D2
9. Timer active/inactive indicator light
10. Indicator light that indicates when the thermostat calls for power
11. Water pump active/inactive indicator light
12. Heating system active indicator light
13. Domestic water system active indicator light
14. Heat exchanger in operation indicator light
15. Feed screw active/ inactive indicator light
16. NOT ACTIVE
17. Ignition plug in operation indicator light
SET
TURBO
1
2
64
3
5
!
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SET
TURBO
1264
3
5
!
16
:
Ut 02
SET
TURBO
1264
3
5
!
:
10
Ut 03
SET
TURBO
1264
3
5
!
- - - -
set
SET
TURBO
1264
3
5
!
+ 3
set
set
+ 3
4.5. SETTINGS TO CARRY OUT BEFORE FIRST
LIGHTING
Set the main switch on the rear of the stove to position (I).
The display (8) of the control panel will show the message OFF and the
CURRENT TIME.
If the time shown is not correct, it can be reset by the procedure
described below.
You should keep in mind that the current time is only
needed when you carry out weekly programming
using the TIMER (see corresponding chapter). If the
time is not set correctly, this does not in any way
affect stove operation.
4.5.1. SETTING CURRENT TIME
In rapid sequence, press the buttons and to access technical
parameter
UT01
. If you again press the button , you will access item
UT02, which shows the hours. Use the buttons
or to decrease or
increase the hours.
To confirm the hour selected and move on to selection of the minute,
press key
. (you will see the item
UT03
)
Use keys
or to decrease/increase the minute (steps of 1 minute).
To confirm the set time and exit, press
4.5.2. Memorization of recipe on stove.
THE PROCEDURE FOR SELECTING THE RECIPE IS
ACTIVE ONLY WHEN THE STOVE IS NOT LIT.
Press in rapid succession, or simultaneously, the buttons and .
“SET” will appear on the display, alternatingly with the recipe number.
The recipes are +3;+2;+1;0;-1;-2;-3.
Alternatively, if the display shows the message "- - - -", it indicates that
no recipe is currently selected (first lighting).
To exit from the menu without making changes, press key
or key
, or wait 120 seconds without pressing a key.
To modify or set a new recipe, press the buttons
or in order to
find the desired recipe according.
To confirm the selection you have made, you must
press the button
until the display once again
shows the time and the message “OFF”.
The default recipe for the stove is 0, for all versions
and for all countries.
SET
TURBO
1
2
64
3
5
!
day 1
Ut 01
Phase 2: To choose the desired recipe, press
the indicated button
First access to recipe selection menu
Phase 1: Example of access to recipe menu
and display of previous setting
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SET
TURBO
1
2
64
3
5
!
on
4.6. CONTROL OF WATER TEMPERATURE IN
BOILER
The stove is already set with a series of standard parameters that allow
it to operate properly (water temperature 65°C and ambient
temperature 22°C). However, the user can change these parameters in
the following way:
The following parameters can be set:
T Ambient This is the temperature that you want to attain in the
room where the stove is installed. To adjust it, press
ONCE on the button
“SET” and change the
values using the buttons
or
T H
2
O = Maximum temperature of water in boiler. Upon reaching
this temperature, the stove will reduce its performance to
prevent overheating. The default temperature is 65°C
and it can not be set below 40°C or over 80°C.
To adjust it, press TWICE in rapid succession on the
button
“SET” and change the values using the
buttons
or
It is not advisable to set the temperature below
50/55°C so as to prevent the formation of
condensation in the boiler
4.7. FIRST LIGHTING
You are now ready to light your stove.
The following is a brief description of how to light and extinguish your
stove to satisfy your curiosity and expectations.
4.7.1. Lighting the stove
To light the stove from the panel, press the button for a few
seconds.
After about 15 minutes, the display (8) will show the ambient
temperature on the upper display and the water temperature
in the boiler on the lower display. The stove is now LIT.
If you have completed the lighting phase and there is no flame (the
stove is not lit), the display (8) will show the message “Alarm no
ignition” accompanied by an intermittent sound alarm. In this case,
turn the stove off by pressing for a few seconds on the button
.
The display (8) will show the message “Off / current time".
Check the grate. Are there pellets?
If this is the first lighting, the fuel which has to
travel from the hopper to the grate is not arriving in
time or in the properly programmed amount. In this
case the grate will either be empty or will contain
very few pellets.
REMOVE ANY PELLETS FROM THE BURNER AND
REPEAT IGNITION BY PRESSING FOR A FEW
SECONDS ON THE BUTTON
.
System pressure temperature setting
Setting of ambient temperature
SET
TURBO
1
2
64
3
5
!
18°C
43°C
SET
TURBO
1264
3
5
!
AM B
22°C
SET
TURBO
1264
3
5
!
H2O
70°C
Stove on and working at full power
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SET
TURBO
1264
3
5
!
OFF
20 41
:
After repeated ignitions, if no flame appears even though there is a
correct supply of pellets, there may be a problem with the components
of the stove or installation may not be correct.
REMOVE THE PELLETS FROM THE BURNER AND
CONTACT AN AUTHORISED TECHNICIAN.
4.7.2. Extinguishing the stove
The stove can be extinguished at any time and in any position.
To extinguish the stove, press the key
for several seconds.
NEVER SHUT THE STOVE DOWN BY CUTTING OFF THE
ELECTRICITY SUPPLY: Always let it complete the
shutdown cycle, otherwise damage could be caused
to the structure, and also problems with lighting in
the future.
4.8. VIEW OF THE FLAMES
In order to get proper operation from the stove, you need to be able to
interpret the appearance of the flame. Characteristics which the user
should take into consideration are basically the following:
The shape
The colour
The character
4.8.1. The shape
In normal combustion the flame should have a tapered shape, a
lively character, with the tips of the flames basically vertical or pushed
towards the back of the firebox. You should get the impression that the
flame is being drawn upwards.
Conversely, a flame which swells outwards at the base, with a thin
character, with a point that appears to wander, could be a symptom of
bad setting as regards loading of the fuel and/or extraction of the
fumes, or could indicate that the flue is obstructed or that there are
down-draughts which impede the proper evacuation of the smoke.
In this case there will ALWAYS be operating problems. Request
assistance from specialized personnel or advice from technicians.
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4.8.2. The colour
The colour is in some ways linked to the shape of the flame. A colour
which varies from orange to yellow, with dark tips to the flame, is liable
to be a swollen flame (as described above), lacking in oxygen or at
least indicative of faulty combustion. As the colour changes towards
light yellow - white, the shape of the flame alters, becoming thinner
and showing the presence of higher levels of oxygen.
4.8.3. The character
Liveliness or weakness is in any case closely connected to the shape of
the flame.
4.9. OPERATION
4.9.1. Operating concept
When you light the stove using the button , after the initial ignition
phase of about 15 minutes, during which the display (8) shows the
intermediate phases “FAN ACC – LOAD WOOD – FIRE ON“, the stove
will start running in AUTOMATIC mode at medium power, and it will
make a first check of the temperature to be reached.
The ambient temperature is shown on the upper display (8) of the
panel, whereas the temperature of the water in the boiler is indicated
on the lower one alternating with the message H
2
O
In this operating mode, you can vary only the desired room
temperature using the buttons
and .
The main purpose of the stove is to bring the room
temperature as measured by the thermostat (internal or
external) up to the temperature set by the user.
Then, based on the room temperature, it performs the
following evaluation:
Room temperature < Thermostat temperature ?
YES
This means that the stove must heat the room. Therefore, it will
begin gradually raising its flame power until it is at its maximum.
NO
This means that the stove has achieved its objective in heating the
room. Therefore, it will decrease its power to a minimum, and it
will leave it there until the room temperature again drops below
the temperature set in the thermostat, unless the ECO-STO
function is enabled (see paragraph 4.9.3)
For proper operation, it is indispensable for the room
thermostat (internal or external) to measure the
temperature reliably, since the correct operation is
based almost exclusively on the aforementioned
control.
INCORRECT COMBUSTION
Shape:
swollen, overflowing, not compact
Character:
Weak - feeble
Colour:
Orange - yellow
Adjustment of thermostat temperature (temperature to
be reached in the room)
SET
TURBO
1264
3
5
!
SET
22°C
SET
TURBO
1
2
64
3
5
!
18°C
43°C
Stove on and working at full power
NORMAL COMBUSTION
Shape:
Tapered, vertical, compact
Character:
Lively
Colour:
Yellow - Light yellow - White
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SET
TURBO
1
2
64
3
5
!
Al ar
4.9.2. Operating modes
The AUTOMATIC mode lets you set a certain temperature to be
reached. In this operating mode the stove will automatically vary the
thermal power provided so as to keep the temperature in the room
constantly at the previously set value.
As previously described, the temperature is adjusted using the buttons
and , in steps of 1 degree centigrade.
Also front ventilation, which is active in automatic mode only when the
stove is hot, is divided into 5 speeds. It can be controlled using the
buttons
and . The speed of the fan will be shown for a few
seconds on the display (8).
This setting will be maintained at the next lighting.
Operating example:
If the ambient temperature measured by the local probe on the stove is
15°C, and the temperature set on the thermostat is 22°C, the stove will
sequentially go to maximum power. Upon reaching the requested fixed
temperature (22°C), the stove will go back to minimum power or it will
enter ECO-STOP mode
(See paragraph 4.9.3)
It must be remembered however that the temperature keyed into the
thermostat is only indicative, and it is up to the user to find the correct
setting in the location where the stove is installed (for example, to
achieve 22°C in the room, it may be necessary to set the thermostat on
the stove to 20°C). This is because the ambient thermostat is located
near the body of the stove; therefore, it detects the heat radiated from
the stove.
In this mode, lighting and shutdown are performed by the user, by
pressing button
for a few seconds.
It is advisable to inspect the contents of the hopper from time to time,
to keep the fire from going out due to lack of fuel.
ATTENTION!
If, while the stove is running, conditions occur which
modify the normal state of operation, the general
alarm LED (7) lights up, accompanied by an audible
'beep' (see the paragraph on "Lockout of the stove"),
and the stove reacts by starting the process of
complete shutdown.
In the event of an electrical power outage during
lighting or operation, the stove goes into a cooling-off
stage and later automatically relights itself.
Stove in alarm and in lockout status
Adjustment of thermostat temperature (temperature to
be reached in the room)
SET
TURBO
1264
3
5
!
SET
22°C
Adjustment of the speed of the front fan
SET
TURBO
1264
3
5
!
AIR4
22°C
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Wiring from
external thermostat
Serial
connector
4.9.2.1. Internal thermostat - Position of internal room sensor
Only when installation is complete, be sure to check that the
room probe is removed from its place and set far away from
the stove, to prevent it from detecting incorrect temperatures.
The probe is located on the back part of the stove.
When you use the internal thermostat, you should always set a
temperature that is a few degrees higher (for example, if you want to
attain 20°C you should set to 22°C) because the probe is affected by
the heat from the body of the stove.
4.9.2.2. Operation by means of external thermostat
EXTERNAL THERMOSTAT (not included with the stove, to be
provided by the user)
The temperature of the stove can also be controlled by an external
room thermostat. It is located in a central position of the room where
the stove is installed. It provides a closer match between the heating
temperature requested of the stove and what it actually provides.
4.9.2.3. Connection of external thermostat
Connect the two wires coming from the wall-mounted thermostat to the
terminal of the connector.
Insert the connector in the socket located on the back of the stove.
Figure 6
Once the thermostat is connected, you will need to
disconnect the internal thermostat that the stove is
equipped with.
In order to do this, proceed as follows:
Press the button
immediately followed by the button on the
control panel. The display of the control panel will show the
message UT01/OFF
Press the button
repeatedly until the display on the panel shows
“
UT16";
the display of the control panel shows UT16
Press and hold the button
and then press the button and go
to item
“UT20”
; the display will show the message UT19/OFF
Using the buttons
or , set this parameter to “ON” or “OFF”. If
it is set to “ON”, the internal thermostat is enabled. Conversely, if it
the parameter is set to “OFF”, the external thermostat is enabled
and the internal one is disabled.
Therefore, if you need to enable the external thermostat, you will
need to set parameter “UT20” to “OFF”.
To exit the menu, press the button
or wait 60 seconds
4.9.3. Setting of ECO-STOP mode
The thermostat manages stove operation by shutting the stove
down once the set temperature is reached and then lighting
again when this is necessary.
You can activate or de-activate this function, or select the intervals with
which the stove is to shut down.
Figure 6 - Connection of the serial connector of the
serial connector of the external thermostat in the socket
on the back of the stove
SET
TURBO
1264
3
5
!
Ut 20
OFF
External thermostat enabled and internal thermostat
disabled
Internal room probe
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1st situation: ECO-STOP inactive (default)
If you de-activate this function, when the set temperature is reached,
the stove will continue operating at minimum power until power is
again requested by the thermostat or until the user decides to shut the
stove down manually.
The default setting for the stove is with ECO-STOP deactivated as in the previous example.
2nd situation: ECO-STOP active and time-controlled
If this function is activated, when the set temperature is reached the
stove will go to minimum for a time set by the user, which may be from
1 minute to 30 minutes. During this time, if there is no temperaturerelated request, the stove will then shut down automatically. The stove
will re-light automatically only if the thermostat requests heating.
Example with ECO-STOP active and time-controlled
If the room temperature measured by the thermostat probe (internal or
external) is 15°C and the temperature set on the thermostat is 20°C,
the stove will follow a pre-set ramp-up in power. Once the target
temperature is reached (20°C), the stove will go to minimum power.
The stove will remain in this mode for 15 minutes. If the room
temperature remains above the set temperature, the stove will
automatically shut down temporarily. The message “
Eco Stop
” will be
shown. When room temperature drops below the thermostat set value
(for example 18°C) the stove will prepare for automatic relighting
(“COOL-FIRE”). It will then start operating until a temperature of 20°C
is once again reached.
If the stove is equipped with the kit for the production of domestic hot
water, and hot water is requested for over 30 seconds (by means of
the flow switch), the stove will relight immediately without going
through the aforementioned cooling phases (“COOL-FIRE”)
All automatic relighting operations, either due to a
drop in room temperature or a request for hot water,
are possible if the stove is on or in ECO-STOP mode.
If the user shuts the stove down manually with the
button
, the stove will not relight automatically
upon variation of the temperature or if hot water is
requested
If there is a kit for the production of domestic hot
water, you should disable the ECO-STOP mode in
order to reduce response times when hot water is
requested.
It must be remembered however that the temperature keyed into the
thermostat is only indicative, and it is up to the user to find the correct
setting in the location where the stove is installed (for example, you
need to set 22°C on the thermostat to attain an actual temperature of
20°C). In this mode, the user can light the stove by resetting the
thermostat to a temperature greater than room temperature, or by
pressing for a few seconds on the button
. You will go to "Off" mode,
and then the same button is pressed to relight the stove.
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STOVE BEHAVIOUR WITH TIME ACTIVE:
Stove status
Timer intervenes
to…
The stove…
ECO STOP Shut down the stove Shuts down permanently
and turns OFF
ECO STOP Light the stove Remains in ECO STOP
status
4.9.3.1.
Activation /de-activation of ECO-STOP mode
4.9.3.2. OPERATION TO BE CARRIED OUT BY THE INSTALLER
Press the main switch on the back of the stove and place it in the
position “I”. The display of the control panel will show the message
OFF/CURRENT TIME
Press the button
immediately followed by the button on the
control panel. The display of the control panel will show the
message UT01/OFF
Press the button
repeatedly until the display on the panel shows
“
UT16";
the display of the control panel shows UT16/OFF
Press and hold the button
and then press the button and go
to item
“UT19”
; the display will show the message UT19/OFF
Press the button
or to activate or deactivate the function, or
to change the time of intervention of the ECO-STOP mode. The
display of the panel will show the message UT19/OFF or UT19/1’,
UT19/2’, UT19/3’………. UT19/30’
Press the button
for a few seconds to confirm until the panel
shows the message OFF/CURRENT TIME
4.9.4. Programmed mode (with timer)
This operating mode, shown by the indicator light (9) on the display,
lets you programme stove lighting or extinguishing on a weekly basis.
Normally, the PRIMULA and ORCHIDEA stoves have the
PROGRAMMED mode deactivated. (indicator light 9 is off)
The basic characteristics in PROGRAMMED mode are:
Start day
Clock
Programme (4 daily programmes are available)
4.9.4.1.
Start day (code on display UT 01)
The current day is set first, and will act as a reference for the
programming sequence. This means you will need to ask yourself: what
day is it today?
Suppose that as you read this paragraph it is Friday. Using the table
shown here (
Figure 7
), you will see that Friday corresponds to DAY 5.
You will need to assign the stove the starting day of DAY 5.
To set this value, press in sequence buttons
and . The code
“UT
01”
will appear, alternating with the message “OFF”. Now press once
on the button
and you will see the message “DAY 7”. You will
immediately note that the indicator light (9) of the display is on.
Figure 7 – Table of correspondence for days of
wee
k
SET
TURBO
1
2
64
3
5
!
17°C
63°C
Display
(9)
Italiano
Deutsch Francais Espanol
LUN
MAR
MER
GIO
VEN
SAB
DOM
English
MON
DIE
MIT
DON
FRE
SAM
SON
LUN
MAR
MER
JEU
VEN
SAM
DIM
LUN
MAR
MIE
JUE
VIE
SAB
DOM
MON
TUE
WED
THR
FRI
SAT
SUN
~
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SET
TURBO
1264
3
5
!
Ut 01
day5
Press twice more on button and you will see in sequence the
messages “DAY 6 DAY 5”.
The display (8) will now show the message “DAY 5” alternating with
the code
“UT 01”.
The same procedure can be implemented using the button
. The only
difference is that the menu scrolls in the opposite direction as shown:
“OFF DAY 1DAY 2DAY 3DAY 4DAY 5”
To memorize the setting, press the button
.
SUMMARY:
To ACTIVATE the PROGRAMMED mode (indicator light 9 on) press in
sequence the buttons
and to show the code
“UT 01”
. Then press
the buttons
or to increase or decrease the start day. To
memorize, press the button
.
ATTENTION!
Any day memorized except for the message “OFF”
activates PROGRAMMED mode.
To DE-ACTIVATE PROGRAMMED mode (indicator light 9 off), press in
sequence buttons
and to display the code “UT 01”. Then press
the buttons
or until the message “OFF” is shown; confirm by
pressing the button
.
Only the memorized message “OFF” de-activates the
PROGRAMMED mode.
4.9.4.2.
Clock (code on display UT 02 and UT 03)
See paragraph 4.5.1. on time setting to find out how to set the current
time.
The following are the main points.
Setting of HOURS (code on display UT 02)
Press the buttons
and to access the setting menu and
parameter “UT 01”. Use the button
to access the parameter
“UT02” which corresponds to the time on the clock expressed in
HOURS.
The display (8) will alternately show the code “UT 02” and the
indication of the internal time of the stove present at that moment.
Use the button
(increase) or (decrease) to set the hours.
To memorize, press the button
, which will take you to the next
display, “UT 03”, to set the minutes.
Setting of MINUTES (code on display UT 03)
The display (8) will alternately show the code “UT 03” and the
current minutes on the clock.
Use the button
(increase) or (decrease) to set the minutes.
To memorize, press the button
. This will take you to the display
of “UT 04”.
Buttons for menu access.
Selection of current day and activation of
programmed mode.
SET
TURBO
1264
3
5
!
Ut 01
63 °C
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The code “UT 04” is not part of PROGRAMMED mode.
It is to be used only by the installer or a qualified
technician by means of an access key.
Press button 3 again to proceed and to display the
code “UT 05”.
4.9.4.3.
Programme
The PRIMULA and ORCHIDEA stoves can run up to 4 operating
programmes distributed over the course of the day or for the entire
week.
Each programme features three basic steps:
The time the stove comes on (it must be between 00:00
and 23:40)
The time the stove shuts down (it must be greater than
the start time, up to a maximum 23:50)
The days in which the lighting or extinguishing of the
stove must be ACTIVATED or DEACTIVATED
Please look at PROGRAMME 1 (summarized in the following table). It
is the first of four programmes in the programming sequence.
PROGRAMME 1
Symbol on display
(8)
UT 05 UT 06 UT 07
Data to be inserted Schedule
Lighting the
stove
Schedule
Shutdown
Days activated or
deactivated
On/Off 1,2,3,4,5,6,7
PROGRAMME 1
: setting of stove lighting time.
This is step
UT 05
. The display (8) of the stove panel alternates
between the message
UT 05
and a time value expressed in hours and
minutes. Use the keys
(increase) or (decrease) to set the time
of lighting of the stove for this programme. Each time the key is
pressed, the time increases or decreases by 10 minutes. If you hold the
key down, the increase or decrease is gradually faster. This lets you
make large changes rapidly. Once you have set the time you want,
memorize it by pressing the key
. This will take you automatically to
the next step,
UT 06
.
PROGRAMME 1: setting of stove shutdown time.
This is step
UT 06
. The display (8) of the stove panel alternates
between the message
UT 06
and a time value expressed in hours and
minutes. Use the keys
(increase) or (decrease) to set the time
of shutdown of the stove for this programme. Each time the key is
pressed, the time increases or decreases by 10 minutes. If you hold the
key down, the increase or decrease is gradually faster. This lets you
make large changes rapidly. Once you have set the time you want,
memorize it by pressing the key
. This will take you automatically to
the next step,
UT 07
.
PROGRAMME 1: setting of activated or de-activated days.
This is step
UT 07
. The display (8) of the stove will alternate between
the code
UT 07
and one of the following: ON 1, OFF 1, ON 2, OFF 2,
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ON 3, OFF 3, ON 4, OFF 4, ON 5, OFF 5, ON 6, OFF 6, ON 7, OFF 7,
where the numerals refer to the days of the week (see table), ON
means "ACTIVE" and OFF means "INACTIVE". In step
UT 07
, the key
scrolls the number that refers to the days, and the key activates
them or deactivates them. Scroll through the days using the key
.
Then use the key
to establish which days are to be active or
inactive. After making this setting, memorize it with the key
, and
you will automatically go to
UT 08
.
1 Corresponds to MONDAY
2 Corresponds to TUESDAY
3 Corresponds to WEDNESDAY
4 Corresponds to THURSDAY
5 Corresponds to FRIDAY
6 Corresponds to SATURDAY
7 Corresponds to SUNDAY
Example Set the times for lighting (7:30) and extinguishing (9:30) for
programme 1. This is step
UT 07
. Suppose you want to programme the
stove so that it follows this programme on Monday, Wednesday and
Friday.
Press the key
, until you come to either position ON 1, or OFF 1.
If you see ON 1, do nothing. If you see OFF 1, press the key
to
read ON 1 (Monday active).
Now press once on the key
to go to position ON 2, or OFF 2
and again press or not the key
to read OFF 2 (Tuesday not
active).
Press once on the key
to go to ON 3, or OFF 3 and then press
or not key
to read ON 3 (Wednesday active).
Press once on the key
to go to ON 4, or OFF 4 and then press
or not key
to read ON 4 (Thursday inactive).
Press once on the key
to go to ON 5, or OFF 5 and then press
or not key
to read ON 5 (Friday active).
Press once on the key
to go to ON 6, or OFF 6 and then press
or not key
to read ON 6 (Saturday inactive).
Press once on the key
to go to ON 7, or OFF 7 and then press
or not key
to read ON 4 (Sunday inactive).
Finally, press the key
to memorize complete setting of
activations of programme 1, and you will go automatically to step
UT 08,
thus entering PROGRAMME 2.
PROGRAMME 2
Symbol on display
(8)
UT 08 UT 09 UT 10
Data to be inserted Schedule
Lighting the
stove
Schedule
Shutdown
Days activated or
deactivated
On/Off 1,2,3,4,5,6,7
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This is the second of four available programmes. The methods of
setting are the same as those for the previously described programme.
PROGRAMME 3
Symbol on display
(8)
UT 11 UT 12 UT 13
Data to be inserted Schedule
Lighting the
stove
Schedule
Shutdown
Days activated or
deactivated
On/Off 1,2,3,4,5,6,7
This is the third of four available programmes. The methods of setting
are the same as those for PROGRAMME 1.
PROGRAMME 4
Symbol on display
(8)
UT 14 UT 15 UT 16
Data to be inserted Schedule
Lighting the
stove
Schedule
Shutdown
Days activated or
deactivated
On/Off 1,2,3,4,5,6,7
This is the last of four available programmes. The methods of setting
are the same as those for PROGRAMME 1.
TO EXIT THE PROGRAMMING SEQUENCE, YOU WILL ONCE
AGAIN NEED TO PRESS BUTTON 3 AFTER YOU COME TO STEP
“UT 16”.
IMPORTANT NOTE
The stove requires about 20 minutes before sufficiently warm
air comes out, and another 10 minutes before it is up to full
power. Take this into account when setting the start time.
Likewise, stove shutdown requires about 30 minutes, during
which the heat stored up by the stove is released into the
room. Keep this in mind for substantial fuel savings.
4.10. EXAMPLE OF PROGRAMMING
Here is a complete example of programming. It refers to a weekly
heating cycle in a home which is always inhabited, with the residents
coming home at lunchtime and in the late afternoon.
On weekdays, heating is desired first thing in the morning, during the
lunch break, and upon returning home from work. On weekends,
heating is to be in operation at all times.
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PROGRAMME 1 (6:30-8:00, Mon. to Fri.)
DESCRIPTION ACTIVATION STEP DISPLAY CONFIRMATION
Entry into programming sequence Key 3 UT 01 Day 1…Day 7..Off
Today is Thursday (Day 4) Button 1 or Button 2 UT 01 Day 4 Button 3
It is now six o'clock p.m. ... Button 1 or Button 2 UT 02 18 Button 3
and 12 minutes Button 1 or Button 2 UT 03 12 Button 3
Step not used (for maintenance) UT 04 Button 3
Programme 1: stove lighting time 6:30 a.m. (hot at 7:00 a.m.) Button 1 or Button 2 UT 05 6:30 Button 3
Programme 1: stove shotdown time 8:00 a.m. ( cold at 8:30) Button 1 or Button 2 UT 06 08:00 Button 3
Programme 1: active day Monday Button 2 UT 07 ON 1 or OFF 1
Programme 1: active day Monday Button 1 UT 07 ON 1
Programme 1: active day Tuesday Button 2 UT 07 ON 2 or OFF 2
Programme 1: active day Tuesday Button 1 UT 07 ON 2
Programme 1: active day Wednesday Button 2 UT 07 ON 3 or OFF 3
Programme 1: active day Wednesday Button 1 UT 07 ON 3
Programme 1: active day Thursday Button 2 UT 07 ON 4 or OFF 4
Programme 1: active day Thursday Button 1 UT 07 ON 4
Programme 1: active day Friday Button 2 UT 07 ON 5 or OFF 5
Programme 1: active day Friday Button 1 UT 07 ON 5
Programme 1: inactive day Saturday Button 2 UT 07 ON 6 or OFF 6
Programme 1: inactive day Saturday Button 1 UT 07 OFF 6
Programme 1: inactive day Sunday Button 2 UT 07 ON 7 or OFF 7
Programme 1: inactive day Sunday Button 1 UT 07 OFF 7
Programme 1: CONFIRM UT 08 Button 3
PROGRAMME 2 (11:30 a.m. - 1:00 p.m., Mon. to Fri.)
DESCRIPTION ACTIVATION STEP DISPLAY CONFIRMATION
Programme 2: stove lighting time 11:30 a.m. (hot at 12:00) Button 1 or Button 2 UT 05 11 : 30 Button 3
Programme 2: sto v e s h u t d o wn time 1 : 0 0 p . m . ( c o l d a t 1:30 p . m . ) Button 1 or Button 2 UT 06 13 :00 Button 3
Programme 2: active day Monday Button 2 UT 07 ON 1 or OFF 1
Programme 2: active day Monday Button 1 UT 07 ON 1
Programme 2: active day Tuesday Button 2 UT 07 ON 2 or OFF 2
Programme 2: active day Tuesday Button 1 UT 07 ON 2
Programme 2: active day Wednesday Button 2 UT 07 ON 3 or OFF 3
Programme 2: active day Wednesday Button 1 UT 07 ON 3
Programme 2: active day Thursday Button 2 UT 07 ON 4 or OFF 4
Programme 2: active day Thursday Button 1 UT 07 ON 4
Programme 2: active day Friday Button 2 UT 07 ON 5 or OFF 5
Programme 2: active day Friday Button 1 UT 07 ON 5
Programme 2: inactive day Saturday Button 2 UT 07 ON 6 or OFF 6
Programme 2: inactive day Saturday Button 1 UT 07 OFF 6
Programme 2: inactive day Sunday Button 2 UT 07 ON 7 or OFF 7
Programme 2: inactive day Sunday Button 1 UT 07 OFF 7
Programme 2: CONFIRM UT 08 Button 3
PROGRAMME 3 (4:30 p.m.-9:30 p.m., Mon. to Fri.)
DESCRIPTION ACTIVATION STEP DISPLAY CONFIRMATION
Programme 3: stove lighting time 4:30 p.m. (hot at 5:00 p.m.) Button 1 or Butto n 2 UT 05 16 : 30 Button 3
Programme 3: sto v e s h u t d o wn time 9 : 3 0 p . m . ( c o l d a t 10:00 p . m . ) Button 1 or Button 2 UT 06 21 :30 Button 3
Programme 3: active day Monday Button 2 UT 07 ON 1 or OFF 1
Programme 3: active day Monday Button 1 UT 07 ON 1
Programme 3: active day Tuesday Button 2 UT 07 ON 2 or OFF 2
Programme 3: active day Tuesday Button 1 UT 07 ON 2
Programme 3: active day Wednesday Button 2 UT 07 ON 3 or OFF 3
Programme 3: active day Wednesday Button 1 UT 07 ON 3
Programme 3: active day Thursday Button 2 UT 07 ON 4 or OFF 4
Programme 3: active day Thursday Button 1 UT 07 ON 4
Programme 3: active day Friday Button 2 UT 07 ON 5 or OFF 5
Programme 3: active day Friday Button 1 UT 07 ON 5
Programme 3: inactive day Saturday Button 2 UT 07 ON 6 or OFF 6
Programme 3: inactive day Saturday Button 1 UT 07 OFF 6
Programme 3: inactive day Sunday Button 2 UT 07 ON 7 or OFF 7
Programme 3: inactive day Sunday Button 1 UT 07 OFF 7
Programme 3: CONFIRM UT 08 Button 3
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PROGRAMME 4 (7:30 a.m. - 10:30 p.m. Saturday and
Sunday)
DESCRIPTION ACTIVATION STEP DISPLAY CONFIRMATION
Programme 4: stove lighting time 7:30 a.m. (hot at 8:00 a.m.) Button 1 or Button 2 UT 05 7 : 30 Button 3
Programme 4: stove shutdown time 10:30 p.m. (cold at 11:00
p.m.)
Button 1 or Button 2 UT 06 22 :30 Button 3
Programme 4: inactive day Monday Button 2 UT 07 ON 1 or OFF 1
Programme 4: inactive day Monday Button 1 UT 07 OFF 1
Programme 4: inactive day Tuesday Button 2 UT 07 ON 2 or OFF 2
Programme 4: inactive day Tuesday Button 1 UT 07 OFF 2
Programme 4: inactive day Wednesday Button 2 UT 07 ON 3 or OFF 3
Programme 4: inactive day Wednesday Button 1 UT 07 OFF 3
Programme 4: inactive day Thursday Button 2 UT 07 ON 4 or OFF 4
Programme 4: inactive day Thursday Button 1 UT 07 OFF 4
Programme 4: inactive day Friday Button 2 UT 07 ON 5 or OFF 5
Programme 4: inactive day Friday Button 1 UT 07 OFF 5
Programme 4: Active day Saturday Button 2 UT 07 ON 6 or OFF 6
Programme 4: Active day Saturday Button 1 UT 07 ON 6
Programme 4: Active day Sunday Button 2 UT 07 ON 7 or OFF 7
Programme 4: Active day Sunday Button 1 UT 07 ON 7
Programme 4: CONFIRM UT 08 Button 3
If a programme is not used, all days of the week relating to that programme must
be set to "OFF"
DESCRIPTION ACTIVATION STEP DISPLAY CONFIRMATION
Programme 4: stove lighting time - NOT USED UT .. ANY Button 3
Programme 4: stove shutdown time - NOT USED UT .. ANY Button 3
Programme 4: inactive day Monday Button 2 UT .. ON 1 or OFF 1
Programme 4: inactive day Monday Button 1 UT .. OFF 1
Programme 4: inactive day Tuesday Button 2 UT .. ON 2 or OFF 2
Programme 4: inactive day Tuesday Button 1 UT .. OFF 2
Programme 4: inactive day Wednesday Button 2 UT .. ON 3 or OFF 3
Programme 4: inactive day Wednesday Button 1 UT .. OFF 3
Programme 4: inactive day Thursday Button 2 UT .. ON 4 or OFF 4
Programme 4: inactive day Thursday Button 1 UT .. OFF 4
Programme 4: inactive day Friday Button 2 UT .. ON 5 or OFF 5
Programme 4: inactive day Friday Button 1 UT .. OFF 5
Programme 4: inactive day Saturday Button 2 UT .. ON 6 or OFF 6
Programme 4: inactive day Saturday Button 1 UT .. OFF 6
Programme 4: inactive day Sunday Button 2 UT .. ON 7 or OFF 7
Programme 4: inactive day Sunday Button 1 UT .. OFF 7
Programme 4: CONFIRM UT .. Button 3
4.11. SAFETY DEVICES
The stove is fitted with the following safety devices:
PRESSURE SWITCH
Monitors pressure in the smoke duct. It is designed to shut down
the pellet feed screw in the event of an obstructed flue or
significant back-pressure (from the wind).
SMOKE TEMPERATURE SENSOR
Monitors the temperature of the smoke, and gives permission for
startup or shuts the stove down when the smoke temperature falls
below the preset value.
CONTACT THERMOSTAT IN THE FUEL HOPPER (KLIXON)
If the temperature exceeds the preset safety level, it immediately
shuts down the running of the stove.
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CONTACT THERMOSTAT IN THE BOILER
If the temperature exceeds the preset safety value, it immediately
shuts down stove operation.
WATER TEMPERATURE PROBE
If the temperature of the water approached shutdown temperature
(85°C), the probe causes the stove to go through a series of
cooling cycles or “ECO-STOP” automatic shutdown to prevent
blocking of the bulb temperature probe as described above.
ELECTRICAL SAFETY
The stove is protected against violent surges of current by the
main fuse, which is located on the control panel at the rear of the
stove. Other fuses to protect the electronic boards (main board
and heat-exchanger board) are to be found on the boards
themselves.
SMOKE FAN
If the fan stops, the electronic board shuts off the supply of pellets
in good time, and an alarm message is displayed.
REDUCTION MOTOR
If the reduction motor stops, the stove will continue to run until
the flame goes out due to lack of fuel and until a minimum level of
cooling is reached.
TEMPORARY POWER OUTAGE
After a brief power outage, it automatically goes into cooling
mode.
FAILURE TO LIGHT
If during ignition no flame develops, the stove will go into alarm
condition.
ANTI-FREEZE FUNCTION
If the probe in the boiler detects a water temperature of less than
5°C, the circulation pump is automatically activated to keep teh
system from freezing.
PUMP ANTI-SEIZURE FUNCTION
If the pump is not used for prolonged periods, it is activated
periodically for 10 seconds to keep it from seizing up.
TAMPERING WITH THE SAFETY DEVICES IS
PROHIBITED
Only after eliminating the cause of the intervention of the
safety is it possible to relight the stove and thus restore its
operation. To understand which anomaly has occurred,
consult this manual
(paragraph 4.10.1)
which explains what
to do based on the alarm message the stove displays.
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SET
TURBO
1
2
64
3
5
!
ALAR
Attention!
If the stove is NOT used as described in this instruction
booklet, the manufacturer refuses to accept any responsibility
for damage to persons and property that may arise. The
manufacturer furthermore refuses to accept responsibility for
damage to persons and property arising from the failure to
observe all the rules contained in the manual and in particular
inthe following situations:
Failure when carrying out works of maintenance,
cleaning and repair to adopt all necessary measures and
precautions.
Safey devices are removed or tampered with.
The stove is not connected to a workign, efficient smoke
exhaust system.
The room of installation is not properly ventilated
The plumbing system is not compliant with current law in
the country of installation
4.11.1. Alarm signalling
If an operating anomaly occurs, the stove is equipped with a
computerized monitoring system that informs the user via the display
(8) of the nature of the problem and where it has occurred.
The following table summarises the principal alarms which may be
indicated
Message on the
display (8)
Type of problem Solution
ALAR DEP FAIL Obstruction of smoke discharge duct or negative pressure
caused by wind.
Check and clean the ENTIRE smoke duct, or check that
the wind outdoors is not preventing the release of
smoke. Install a wind cowl.
Only after the cause of the blockage has been
permanently eliminated can another attempt to relight
the stove be made.
ALAR FAN FAIL Fan speed too low or fan off
The smoke fan is blocked.
Check for cleanliness and whether the is slowing the fan.
If cleaning does not solve the problem, repalce the
smoke fan
ALAR SMOKE PROBE Smoke sensor short circuit Replace smoke sensor
ALAR SAFE FAIL
T
he safety has tripped that controls the pellet hopper.
Overheating has occurred due to a malfunction
Check the parameters of the recipe used.
Heat exchanger not working.
T
he stove is used for too long at maximum operating
power.
ALAR HOT TEMP This occurs when the smoke temperature exceeds 180°
for an excessive length of time.
Clean the inside of the heat exchanger and run the stove
at full power for shorter periods of time. Also check the
quality of the pellets.
ALAR NO ACC Occurs on first failed attempt at lighting I f this is the first attempt at lighting, relight or check the
level of pellets in the hopper.
Check the ignition plug.
ALAR NO FIRE Occurs when the stove goes out and when the
temperature of the smoke sensor is below the prese
t
threshold.
It is caused when the flame is extinguished due to
clogging or when there are no longer any pellets in the
hopper.
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SET
TURBO
1
2
64
3
5
!
OFF
20 41
:
4.11.2. Other signals on the display
The following table summarizes that messages that may be shown on the dispaly panel
MESSAGE ON DISPLAY MEANING
off The stove is off
fan acc Initial lighting sequence
load wood Pellet loading
fire on Lighting sequence and adjsutment/stabilizing of flame
Eco Stop The stove automatically shuts down upon reaching the temperature
20 C° Example of room temperature
62 C° Example of water temperature
UT 01, UT02,… user paramters for programming time, time periods, etc.
day1,,,7 Days of the week
set Setting of stove operating mode (e.g. SET MAN = Stove set to m a nual)
Alar fan fail The smoke fan is not operating correctly
stop fire A utom a tic cleaning of the brazier in the set period of time
red red
cool fire The stove is in cooling mode
alar dep fail The pressure switch has tripped, indicating difficulty in smoke expulsion
alarm smoke probe The smoke probe is not working correctly
alar no acc An ignition attempt has failed.
alar no fire There is no fire stove
alar fail sic Thermal alarm Excessive heat in the structure
4.12. SHUTTING THE STOVE DOWN
The stove can be extinguished at any time and in any position.
NEVER SHUT THE STOVE DOWN BY CUTTING OFF THE
ELECTRICITY SUPPLY:
Always leave it to complete the shutdown cycle,
otherwise damage could be caused to the structure,
and also problems with lighting in the future.
To extinguish the stove, press for a few seconds on the key .
The display (8) will show the message “OFF”. At this moment the
shutdown cycle begins, in which the pellet loading screw stops, while
the smoke extractor and the hot air exchanger remain on until the
temperature of the stove has dropped.
The actual shutdown of the stove only occurs 20 - 30 minutes later,
and in any case not before the smoke temperature drops below 50 °C.
This occurs to allow the combustion fumes to be ducted into the flue
pipe by means of the extractor.
It also means that there is total recovery of the heat yielded by
combustion to the structure of the stove.
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A
S
5. MAINTENANCE AND CLEANING
ATTENTION!
All cleaning of all parts must be carried out with the
stove completely cold and unplugged.
The stove does not need much maintenance if used with
certified quality pellets.
5.1. DAILY AND WEEKLY CLEANING BY THE USER
5.1.1. Before each lighting
Using a suitable tool clean the grate “A” of ash and any incrustation
which could obstruct the passage of air.
In the case of pellet depletion, unburnt pellet in the grate could
accumulate in the hopper. Always empty the residuals from the grate
prior to each lighting.
REMEMBER THAT ONLY A CORRECTLY POSITIONED
AND CLEAN GRATE CAN GUARANTEE THE OPTIMAL
LIGHTING AND OPERATION OF YOUR PELLET STOVE.
For good cleaning of the grate, pull it completely out of its housing and
thoroughly clean the grate and holes on the bottom. If you use goodquality pellets, you will normally only need to use a paintbrush to
restore the perfect condition of the component. For tough incrustations,
use the steel tool provided with the stove.
5.1.2. Check every 2/3 days
Clean compartment “S” around grate “A” from ash being careful of hot
ashes.
Only if the ash is completely cold, it is possible to use a vacuum
cleaner to remove it. Use a drum-type vacuum cleaner that is suitable
for picking up particles of a certain size.
Experience, and the quality of the pellets used, will determine the
frequency of cleaning.
It is however advisable not to let it exceed 2 or 3 days.
5.1.3. Cleaning the glass
For cleaning the ceramic glass, the use of a dry brush is recommended,
or if it is very dirty, the special spray detergent, applying a small
quantity then cleaning with a cloth.
ATTENTION!
Do not use abrasive products and do not spray the
cleaning product on the glass of the painted parts or
on the gaskets of the fire door (ceramic fibre cord)
Example of clean grate
Example of dirty grate
Cleaning the ash collection compartment
Cleaning the glass
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C
C
B
A
5.1.4. Clean the exchanger and the undergrate space every 2/3 days.
Cleaning the exchanger and the undergrate space is a simple operation
but very important for always maintaining performance as declared.
Therefore we recommend cleaning the internal exchanger every 2-3
days, performing these simple operations in sequence:
o Remove the top
o Clean the pipe unit – Using the cool hand supplied,
energetically shake the rods located under top 5-6 times (C in
figure 8).
o This operation removes soot deposited in the exchanger's
smoke ducts when the stove is working normally.
o Clean the smoke conveyor well
PRIMULA-ORCHIDEA stoves (Figure 9)
– The Primula-Orchidea stoves are equipped with a removable
ash drawer to collect any build-ups of soot and ashes
o Replace the top when cleaning is complete
If such cleaning is not done every 2-3 days the stove
could go into alarm caused by ash clogging after
several hours of operation.
Figure 8 - Cleaning the internal pipe
unit using scrapers (PRIMULAORCHIDEA)
Figure 9 – Cleaning the lower drawer
(PRIMULA-ORCHIDEA)
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"T"JOINT
E
G
F
B
B
C
D
5.2. PERIODIC CLEANING BY A SPECIALISED
TECHNICIAN
4.1.1.1.
CLEANING THE EXCHANGER AND PIPE
UNIT (SUITE/MUSA and CLUB):
CLEANING THE UPPER COMPARTMENT
When the stove is cold, remove the top, remove the ceramics/ sides as
described in section.3.3., loosening the relative fastening screws before
removing the drivers “B” and then remove the boiler cover “C”. At this
point, remove the turbulators “D” and using a rigid rod or a bottle
brush, clean the internal pipe unit and the turbulators, removing all of
the accumulated ash.
Check the cover gasket and replace it if necessary
ATTENTION: It is advisable to carry out the cleaning of the
upper exchanger at the end of the season
and possibly by an
authorised technician in order to replace the gasket that is
below plug “C”. (fig.10).
CLEANING THE LOWER COMPARTMENT
Remove the ash drawer “G”, empty it and using the nozzle of a vacuum
cleaner remove any ash and soot that may have built up under the
drawer “G”. Also remove the grate “F” and clean it every 2/3 days as
explained in chap. 5.1.
Remove the drawer “E”, empty it and using the nozzle of a vacuum
cleaner remove any ash that may have built up in the housing of the
drawer “E”.
ATTENTION: It is advisable to carry out the cleaning of the
lower compartment “E” once a week and in any case
according to the fuel consumption.
Check the seal of the ceramic fibre gaskets on the plug and replace it if
necessary.
Check the seal of the door gasket and replace it if necessary.
At the end of the season it is necessary to clean the compartment
under the grate and the heat exchanger inside it.
This general cleaning should be carried out at the end of the season in
order to facilitate the general removal of all residues of combustion,
without waiting too long, because with time and humidity these
residues can become compacted.
CLEANING OF SMOKE DUCT AND GENERAL CHECKS:
Clean the smoke discharge system, especially in the area of the
tee connectors, curves and any horizontal stretches of pipe.
For information on cleaning the flue pipe, contact a professional
chimney sweep.
Check the seal of the ceramic fibre gaskets on the door of the stove. If
necessary, order new gaskets from the retailer for replacement or
contact an authorized service centre to carry out this work.
Figure 10 – Cleaning the pipe unit,
turbolator and lower compartment
(PRIMULA/ORCHIDEA)
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ATTENTION:
The frequency with which the smoke discharge
system is cleaned should be determined based on the
type of use that is made of the stove and the type of
installation.
We recommend relying on an authorized service
centre for end-of-season cleaning and maintenance,
they will carry out all of the previously mentioned
work and make a general check of the stove's
components.
5.2.1. Shutting the stove down (end of season)
At the end of season, before shutting down the stove, we recommend
completely removing pellets from the hopper with the use of a vacuum
cleaner with an extension.
During periods of disuse, the stove must be unplugged and
placed in a dry place protected from the elements. For greater
safety, especially if there are children around, we recommend
removing the supply cable from the rear of the stove.
Upon re-start, when pressing the main switch (located on the back of
the stove) does not make the control panel display light up, it could
mean that the service fuse needs replacing.
On the rear of the stove there is a fuse holding compartment which is
located underneath the supply socket. Use a screwdriver to open the
fuse-holder compartment and if necessary replace them (3.15 AT
delayed)
5.2.2. Check of internal components
ATTENTION!
The check of the internal electro-mechanical
components must be carried out only by qualified
personnel with technical knowledge of electricity and
combustion.
We recommend that an annual maintenance service is carried out,
preferably under a programmed service contract. The essential part of
this service is a visual and functional check on the following
components:
Reduction motor
Smoke expulsion fan
Smoke sensor
Heat-exchanger fan
Ignition sparkplug
Automatic resettable pellet/water thermostat
Room/water probe
Motherboard / service card
Fuses protecting panel - motherboard - services card
Wiring
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The following is a summary of the checks and/or maintenance tasks which are indispensable for the correct
operation of the stove.
Parts / interval Every
day
Every
2-3 days
Every
30 days
Every
60-90 days
Every
1 year
Grate ●
Ash drawer ●
Glass ●
Lower compartment
●
Complete exchanger ●
Smoke duct ●
Ash drawer door gasket ●
Internal parts ●
Flue pipe ●
Circulation pump ●
Plate heat exchanger ●
Plumbing components ●
Electro-mechanical components ●
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6. PROBLEMS / CAUSES / SOLUTIONS
WARNING:
GUIDE FOR THE EXCLUSIVE USE OF THE
SPECIALISED TECHNICIAN.
WARNING:
All repairs must be carried out exclusively by a
specialised technician, with the stove completely cold
and the electric plug pulled out.
The operations marked in bold type must be carried
out by specialised personnel.
The manufacturer will not be liable and the guarantee
lapses if this condition is not respected.
PROBLEM POSSIBLE CAUSES REMEDY
Pellets not being fed
into the combustion
chamber.
1. Pellet hopper empty.
2. Screw feed blocked.
3. Reducing motor for screw feed
faulty.
4. Defective electronic board.
1. Refill pellet hopper.
2. Empty the hopper and free the feed
screw.
3. Replace reduction motor.
4. Replace electronic board.
The fire goes out or
the stove stops
automatically.
1. Pellet hopper empty.
2. Pellets not being fed in.
3. Intervention of pellet temperature
sensor.
4. Door not closed properly or gaskets
worn.
5. Unsuitable pellets.
6. Low pellet feed rate.
7. Combustion chamber dirty.
8. Smoke outlet obstructed.
9. Pressure switch broken or defective.
10. Smoke extraction motor failed.
1. Refill pellet hopper.
2. See previous problem.
3. Let the stove cool down completely
and re-light the stove. It the problem
persists contact technical assistance.
4. Close the door
or replace the gaskets
with original spare parts
.
5. Change to a type of pellet
recommended by the manufacturer.
6. Check the recipe and the calibration.
7. Clean the combustion chamber,
following instructions in the manual.
8. Clean the smoke duct.
9. Replace the pressure switch.
10.
Check the motor and replace if
necessary.
The stove runs for a
few minutes and
then goes out.
1. Lighting cycle not completed.
2. Temporary failure of electricity
supply.
3. Smoke duct obstructed.
4. Temperature sensors defective or
broken.
5. Sparkplug failure.
1. Re-run lighting cycle.
2. See previous instruction.
3. Clean smoke duct.
4. Check and replace sensors as
necessary.
5.
Check and replace sparkplug if
necessary.
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Pellets build up in
grate, door glass
gets dirty and flame
is weak.
1. Insufficient combustion air.
2. Pellets damp or unsuitable.
3. Smoke extractor motor broken.
1. Clean the grate and check that all the
airways are clear.
Carry out a general cleaning of the
combustion chamber and the smoke
duct.
Check that the entry of air is not
obstructed.
Check the state of the door gaskets.
2. Change the type of pellet.
3. Check the motor and replace if
necessary.
The smoke
extraction motor
does not work.
1. No electrical supply to the stove.
2. The motor is broken.
3. Defective motherboard.
4. Control panel broken.
1. Check the supply voltage and the
protection fuse.
2. Check the motor and capacitor and
replace if necessary.
3. Replace electronic board.
4. Replace the control panel.
The convection air
fan runs
continuously.
1. Temperature sensor defective or
broken.
2. Fan broken.
3. Silencer card of fan defective
1. Check the operation of the sensor
and replace if necessary.
2. Check the operation of the motor
and replace if necessary.
3. Replace silencer card
In the automatic
position the stove
always runs at full
power.
1. Thermostat set to minimum
2. Room thermostat in position that
always detects cold.
3. Temperature sensor defective.
4. Control panel defective or broken.
1. Reset the thermostat temperature.
2. Change the position of the probe
3. Check the operation of the sensor
and replace if necessary.
4. Check the panel and replace if
necessary.
The stove does not
run
1. Lack of electricity supply.
2. Pellet sensor in lockout.
3. Fuse blown.
4. Pressure switch broken (lockout
indicated).
5. Smoke outlet or duct blocked.
1. Check that the electric socket is
plugged in and that the main switch
is in position “I”.
2. Clear lockout by resetting the rear
thermostat, replace the thermostat
if it happens again.
3. Replace the fuse.
4. Replace the pressure switch.
5. Clean the smoke outlet and/or
smoke duct.
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ANOMALIES RELATED TO THE PLUMBING CIRCUIT
PROBLEM POSSIBLE CAUSES REMEDY
No increase in
temperature with
stove in operation
1. Incorrect combustion adjustment.
2. Boiler / system dirty.
3. Insufficient stove power.
4. Poor pellet quality
1. Check recipe and parameters.
2. Check and clean the boiler.
3. Check that the stove is properly sized
for the requirements of the system.
4. Use quality pellets.
Condensation in
boiler
1. Incorrect temperature setting.
2. Insufficient fuel consumption.
1. Set the stove to a higher
temperature.
2. Check the recipe and/or technical
parameters.
Radiators cold in
winter
1. Room thermostat (local or remote)
set too low. If remote thermostat,
check if it is defective.
2. Circulator does not run because
blocked.
3. Circulator does not run.
4. Radiators have air in them
1. Set to higher temperature or
replace. (if remote)
2. Free up the circulator by removing
the plug and turning the shaft with a
screwdriver.
3. Check the electrical connections of
the circulator; replace if necessary.
4. Vent the radiators
ATTENTION!
The operations
in italics
must be carried out by
specialised personnel.
The manufacturer refuses to accept any responsibility
and the guarantee lapses if this condition is not
respected.
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7. ELECTRICAL DIAGRAMS
7.1. ELECTRICAL DIAGRAM OF PRIMULA ORCHIDEA Hydro WITH NO DOMESTIC
HOT WATER KIT
25
26
22
11
16
12
15
14
13
12
11
10
23
24
17
18
21
20
19
4
2
3
1
5
7
9
6
8
1. PROGRAMMING
2. MOTHERBOARD
3. CONSOLE
4. WARM AIR FAN
5. NEUTRAL
6. ABOUT 230V
7. PHASE
8. SMOKE FAN
9. EXCHANGER
10. RESETTABLE PELLET SAFETY
11. PRESSURE SWITCH
12. SPARKPLUG
13. FEED SCREW
14. SMOKE SENSOR
15. SMOKE EXHAUST FAN
16. GEARMOTOR
17. SMOKE SENSOR RED +
18. BLUE -
19. EXTERNAL THERMOSTAT
20. ROOM TEMPERATURE SENSOR
21. H2O PROBE
22. TEMPERATURE PROBE
23. SERIAL CONNECTOR
24. PUMP
25. KLIXON PELLET
26. KLIXON H2O
LIVE ELECTRICAL
CABLES
Page 56
Via La Croce n°8
33074 Vigonovo di Fontanafredda (PN) – ITALY
Telephone: 0434/599599 r.a.
Fax: 0434/599598
e-mail: info.red@mcz.it
8901040600 Rev 0 10/2010
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