Realtek Semiconductor RTL8188EE User Manual

User Guide

© Copyright 2014 Hewlett-Packard

Development Company, L.P.

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of the Microsoft group of companies.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: February 2014

Document Part Number: 753647-001

© Copyright 2014 Hewlett-Packard

Development Company, L.P.

Product notice

This guide describes features that are common to most models. Some features may not be available on your computer.

Not all features are available in all editions of Windows. This computer may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. Go to http://www.microsoft.com for details.

To obtain the latest information in this guide, contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a full refund subject to the refund policy of your seller.

For any further information or to request a full refund of the price of the computer, please contact your seller.

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1	Starting right ......................................................................................................................................................	1
	Visit the HP Apps Store ........................................................................................................................	1
	Best practices .......................................................................................................................................	1
	Fun things to do ....................................................................................................................................	1
	More HP resources ..............................................................................................................................	3
2	Getting to know your computer .........................................................................................................................	5
	Finding your hardware and software information .................................................................................	5
	Locating hardware ...............................................................................................................	5
	Locating software .................................................................................................................	5
	Right side .............................................................................................................................................	6
	Left side ................................................................................................................................................	7
	Display ..................................................................................................................................................	9
	Changing your notebook to an entertainment stand ..........................................................	10
	Changing your notebook to a tablet ...................................................................................	10
	Top .....................................................................................................................................................	11
	TouchPad ..........................................................................................................................	11
	Lights .................................................................................................................................	12
	Speakers ............................................................................................................................	12
	Keys ...................................................................................................................................	13
	Labels .................................................................................................................................................	13
3	Connecting to a network .................................................................................................................................	15
	Connecting to a wireless network .......................................................................................................	15
	Using the wireless controls ................................................................................................	15
	Using the wireless button ..................................................................................	15
	Using operating system controls .......................................................................	16
	Sharing data and drives and accessing software ..............................................................	16
	Using a WLAN ...................................................................................................................	16
	Using an Internet service provider ....................................................................	17
	Setting up a WLAN ............................................................................................	17
	Configuring a wireless router ............................................................................	17
	Protecting your WLAN .......................................................................................	17
	Connecting to a WLAN ......................................................................................	18
	Using HP Mobile Broadband (select models only) ............................................................	18
	Inserting and removing a SIM (select models only) ..........................................	19

v

	Using Bluetooth wireless devices (select models only) .....................................................	20
	Connecting to a wired network ...........................................................................................................	20
	Connecting to a local area network (LAN) .........................................................................	20
4	Enjoying entertainment features .....................................................................................................................	21
	Multimedia features ............................................................................................................................	21
	Using the webcam ..............................................................................................................................	22
	Using audio ........................................................................................................................................	23
	Connecting speakers .........................................................................................................	23
	Connecting headphones and microphones .......................................................................	23
	Using Beats Audio .............................................................................................................	23
	Accessing Beats Audio Control Panel ...............................................................	23
	Enabling and disabling Beats Audio ..................................................................	23
	Testing your audio features ...............................................................................................	23
	Using video .........................................................................................................................................	24
	Connecting video devices by using an HDMI cable ...........................................................	24
	Setting up HDMI audio ......................................................................................	25
	Discovering and connecting to Miracast-compatible wireless displays .............................	25
5	Navigating the screen .....................................................................................................................................	26
	Using the TouchPad and gestures .....................................................................................................	26
	Tapping ..............................................................................................................................	27
	Scrolling .............................................................................................................................	28
	2-finger pinch zoom ...........................................................................................................	28
	2-finger click .......................................................................................................................	29
	Edge swipes ......................................................................................................................	29
	Right-edge swipe ..............................................................................................	29
	Left-edge swipe .................................................................................................	30
	Top-edge swipe .................................................................................................	30
	Using touch screen gestures ..............................................................................................................	31
	One-finger slide .................................................................................................................	31
	Tapping ..............................................................................................................................	32
	Scrolling .............................................................................................................................	32
	2-finger pinch zoom ...........................................................................................................	33
	Edge swipes ......................................................................................................................	34
	Right-edge swipe ..............................................................................................	34
	Left-edge swipe .................................................................................................	34
	Top-edge swipe and bottom-edge swipe ..........................................................	35
	Using the keyboard and mouse ..........................................................................................................	35
	Using the keys ...................................................................................................................	35
	Using the action keys ........................................................................................	35

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	Using Windows shortcut keys ...........................................................................	36
	Using the hot keys .............................................................................................	37
6 Managing power .............................................................................................................................................		38
	Initiating Sleep and Hibernation .........................................................................................................	38
	Manually initiating and exiting Sleep ..................................................................................	39
	Manually initiating and exiting Hibernation (select models only) .......................................	39
	Setting password protection on wakeup ............................................................................	39
	Using the power meter and power settings ........................................................................................	40
	Running on battery power ..................................................................................................................	40
	Factory-sealed battery .......................................................................................................	40
	Finding battery information ................................................................................................	40
	Conserving battery power ..................................................................................................	40
	Identifying low battery levels ..............................................................................................	41
	Resolving a low battery level .............................................................................................	41
	Resolving a low battery level when external power is available ........................	41
	Resolving a low battery level when no power source is available .....................	41
	Resolving a low battery level when the computer cannot exit Hibernation .......	41
	Running on external AC power ..........................................................................................................	41
	Troubleshooting power problems ......................................................................................	42
	HP CoolSense ....................................................................................................................................	43
	Refreshing your software content with Intel Smart Connect Technology (select models only) ..........	43
	Shutting down (turning off) the computer ...........................................................................................	43
7	Maintaining your computer ..............................................................................................................................	45
	Improving performance ......................................................................................................................	45
	Using HP 3D DriveGuard ...................................................................................................	45
	Identifying HP 3D DriveGuard status ................................................................	45
	Using Disk Defragmenter ...................................................................................................	45
	Using Disk Cleanup ...........................................................................................................	46
	Updating programs and drivers ..........................................................................................................	46
	Cleaning your computer .....................................................................................................................	46
	Cleaning procedures ..........................................................................................................	47
	Cleaning the display (All-in-Ones or Notebooks) ..............................................	47
	Cleaning the sides or cover ...............................................................................	47
	Cleaning the TouchPad, keyboard, or mouse ...................................................	47
	Traveling with or shipping your computer ...........................................................................................	47
8	Securing your computer and information ........................................................................................................	49
	Using passwords ................................................................................................................................	49

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	Setting Windows passwords ..............................................................................................	50
	Setting Setup Utility (BIOS) passwords .............................................................................	50
	Using Internet security software .........................................................................................................	50
	Using antivirus software .....................................................................................................	51
	Using firewall software .......................................................................................................	51
	Installing software updates .................................................................................................................	51
	Installing critical security updates ......................................................................................	51
	Installing HP and third-party software updates ..................................................................	51
	Securing your wireless network ..........................................................................................................	52
	Backing up your software applications and information .....................................................................	52
	Using an optional security cable lock .................................................................................................	52
9	Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) ............................................................	53
	Starting Setup Utility (BIOS) ...............................................................................................................	53
	Updating the BIOS .............................................................................................................................	53
	Determining the BIOS version ...........................................................................................	53
	Downloading a BIOS update .............................................................................................	54
	Using HP PC Hardware Diagnostics (UEFI) ......................................................................................	54
	Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ...............................	55
10	Backing up, restoring, and recovering ..........................................................................................................	56
	Creating recovery media and backups ...............................................................................................	56
	Creating HP Recovery media ............................................................................................	56
	Restore and recovery .........................................................................................................................	57
	Recovering using HP Recovery Manager ..........................................................................	58
	What you need to know .....................................................................................	58
	Using the HP Recovery partition (select models only) ......................................	58
	Using HP Recovery media to recover ...............................................................	59
	Changing the computer boot order ...................................................................	59
	Removing the HP Recovery partition .................................................................................	59
11	Specifications ................................................................................................................................................	60
	Input power .........................................................................................................................................	60
	Operating environment .......................................................................................................................	60
12	Electrostatic Discharge .................................................................................................................................	61
Index ...................................................................................................................................................................		62

viii

1Starting right

This computer is a powerful tool designed to enhance your work and entertainment. Read this chapter to learn about best practices after you set up your computer, fun things to do with your computer, and where to find additional HP resources.

Visit the HP Apps Store

The HP Apps Store offers a wide choice of popular games, entertainment and music apps, productivity apps, and apps exclusive to HP that you can download to the Start screen. The selection is updated regularly and includes regional content and country-specific offers. Be sure to check the HP Apps Store frequently for new and updated features.

IMPORTANT: You must be connected to the Internet to access the HP Apps Store.

To view and download an app:

1.From the Start screen, select the Store app.

2.Select HP Picks to view all the available apps.

3.Select the app you want to download, and then follow the on-screen instructions. When the download is complete, the app appears on the All apps screen.

Best practices

To get the most out of your smart investment, after you set up and register the computer, we recommend the following steps:

●If you haven’t already done so, connect to a wired or wireless network. See details in Connecting to a network on page 15.

●Take a minute to browse the printed Windows Basics guide to explore the new Windows® features.

●Become familiar with the computer hardware and software. For more information, see Getting to know your computer on page 5 and Enjoying entertainment features on page 21.

●Update or purchase antivirus software. See Using antivirus software on page 51.

●Back up your hard drive by creating recovery discs or a recovery flash drive. See Backing up, restoring, and recovering on page 56.

Fun things to do

●You know that you can watch a YouTube video on the computer. But did you know that you can also connect your computer to a TV or gaming console? For more information, see Connecting video devices by using an HDMI cable on page 24.

●You know that you can listen to music on the computer. But did you know that you can also stream live radio to the computer and listen to music or talk radio from all over the world? See Using audio on page 23.

Visit the HP Apps Store 1

●You know that you can create a powerful presentation with Microsoft® applications. But did you know you can also connect to a projector to share your ideas with a group? See Connecting video devices by using an HDMI cable on page 24.

●Experience music the way the artist intended, with deep controlled bass and clear, pure sound. See Using Beats Audio on page 23.

●Use the TouchPad and the new Windows touch gestures for smooth control of images and pages of text. See Using the TouchPad and gestures on page 26.

2Chapter 1 Starting right

More HP resources

You have already used Setup Instructions to turn on the computer and locate this guide. To locate resources that provide product details, how-to information, and more, use this table.

	Resource		Contents
	Setup Instructions		● Overview of computer setup and features
	Windows Basics guide		● Overview of using Windows
	Help and Support		● A broad range of how-to information and troubleshooting tips
	To access Help and Support, from the Start screen,
	type help, and then from the Search window, select
	Help and Support. For U.S. support, go to
	http://www.hp.com/go/contactHP. For worldwide
	support, go to http://welcome.hp.com/country/us/en/
	wwcontact_us.html.
	Worldwide support		● Online chat with an HP technician
	To get support in your language, go to		●	Email support
	http://welcome.hp.com/country/us/en/		●	Support telephone numbers
	wwcontact_us.html.
			● HP service center locations
	Safety & Comfort Guide		●	Proper workstation setup
	To access this guide:		● Guidelines for posture and work habits that increase your
	1.	From the Start screen, type support, and then		comfort and decrease your risk of injury
			● Electrical and mechanical safety information
		select the HP Support Assistant app.
	2.	Select My computer, and then select User
		guides.
	‒ or –
	Go to http://www.hp.com/ergo.
	Regulatory, Safety and Environmental Notices		● Important regulatory notices, including proper battery disposal
	To access this guide:			information

▲From the Start screen, type support, and then select the HP Support Assistant app.

Limited Warranty*	●	Specific warranty information about this computer
To access this guide:

1.From the Start screen, type support, and then select the HP Support Assistant app.

2.Select My computer, and then select Warranty and services.

– or –

Go to http://www.hp.com/go/orderdocuments.

*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box. For countries/regions where the warranty is not provided in printed format, you may request a printed copy from http://www.hp.com/go/orderdocuments or write to:

●North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA

More HP resources 3

Resource

Contents

●Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy

●Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507

When you request a printed copy of your warranty, please include your product number, warranty period (found on your service label), name, and postal address.

IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/ contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.

4Chapter 1 Starting right

2Getting to know your computer

Finding your hardware and software information

Locating hardware

To find out what hardware is installed on your computer:

1.From the Start screen, type control panel, and then select Control Panel.

2.Select System and Security, select System, and then click Device Manager in the left column. A list displays all the devices installed on your computer.

To find out information about system hardware components and the system BIOS version number, press fn+esc.

Locating software

To find out what software is installed on your computer:

▲From the Start screen, click the down arrow in the lower-left corner of the screen.

Finding your hardware and software information

5

Right side

Component		Description
(1)	Hard drive light	● Blinking white: The hard drive is being accessed.
		● Amber: HP 3D DriveGuard has temporarily parked the
		hard drive.
		NOTE: For information about HP 3D DriveGuard,
		see Using HP 3D DriveGuard on page 45.
(2)	SIM slot (select models only)	Supports a wireless subscriber identity module (SIM).
(3)	Memory card reader	Reads optional memory cards that store, manage, share, or
		access information.
		To insert a card:
		Hold the card label-side up, with connectors facing the slot,
		insert the card into the slot, and then push in on the card
		until it is firmly seated.
		To remove a card:
		Press in on the card it until it pops out.
(4)	USB 2.0 port	Connects an optional USB device, such as a keyboard,
		mouse, external drive, printer, scanner or USB hub.
(5)	USB 3.0 port	Connects an optional USB device, such as a keyboard,
		mouse, external drive, printer, scanner or USB hub.
(6)	HDMI port	Connects an optional video or audio device, such as a high-
		definition television, any compatible digital or audio
		component, or a high-speed HDMI device.
(7)	RJ-45 (network) jack/status lights	Connects a network cable.
		● White: The network is connected.
		● Amber: Activity is occurring on the network.
(8)	AC adapter light	● On: The AC adapter is connected and the battery is
		charged.
		● Off: The computer is using battery power.
(9)	Power connector	Connects an AC adapter.

6Chapter 2 Getting to know your computer

Left side

Component		Description
(1)	Security cable slot	Attaches an optional security cable to the computer.
		NOTE: The security cable is designed to act as a
		deterrent, but it may not prevent the computer from being
		mishandled or stolen.
(2)	Power button	● When the computer is off, press the button to turn on
		the computer.
		● When the computer is on, press the button briefly to
		initiate Sleep.
		● When the computer is in the Sleep state, press the
		button briefly to exit Sleep.
		● When the computer is in Hibernation, press the button
		briefly to exit Hibernation.
		CAUTION: Pressing and holding down the power button
		will result in the loss of unsaved information.
		If the computer has stopped responding and Windows
		shutdown procedures are ineffective, press and hold the
		power button down for at least 5 seconds to turn off the
		computer.
		To learn more about your power settings, see your power
		options. From the Start screen, type power, select Power
		and sleep settings, and then select Power and sleep from
		the list of applications.
(3)	Power light	● On: The computer is on.
		● Blinking: The computer is in the Sleep state, a power-
		saving state. The computer shuts off power to the
		display and other unneeded components.
		● Off: The computer is off or in Hibernation. Hibernation
		is a power-saving state that uses the least amount of
		power.
(4)	Vent	Enables airflow to cool internal components.
		NOTE: The computer fan starts up automatically to cool
		internal components and prevent overheating. It is normal
		for the internal fan to cycle on and off during routine
		operation.
(5)	USB 2.0 port	Connects an optional USB device, such as a keyboard,
		mouse, external drive, printer, scanner or USB hub.

Left side

7

Component		Description
(6)	Audio-out (headphone)/Audio-in	Connects optional powered stereo speakers, headphones,
	(microphone) jack	earbuds, a headset, or a television audio cable. Also
		connects an optional headset microphone. This jack does
		not support optional microphone-only devices.
		WARNING! To reduce the risk of personal injury, adjust
		the volume before putting on headphones, earbuds, or a
		headset. For additional safety information, refer to the
		Regulatory, Safety, and Environmental Notices. To access
		this guide, from the Start screen, type support, and then
		select the HP Support Assistant app.
		NOTE: When a device is connected to the jack, the
		computer speakers are disabled.
		NOTE: Be sure that the device cable has a 4-conductor
		connector that supports both audio-out (headphone) and
		audio-in (microphone).
(7)	Volume button	Controls speaker volume.
		To decrease speaker volume, press the – edge of the
		button.

To increase speaker volume, press the + edge of the button.

8Chapter 2 Getting to know your computer

Display

Component		Description
(1)	WWAN antennas (2)* (select models only)	Send and receive wireless signals to communicate with wireless
		wide area networks (WWAN).
(2)	Webcam light	On: The webcam is in use.
(3)	Webcam	Records video and captures photographs. Some models allow
		you to video conference and chat online using streaming video.
		To use the webcam, from the Start screen, type camera, and
		then select Camera from the list of applications.
(4)	Internal microphone	Records sound.
(5)	WLAN antenna*	Sends and receives wireless signals to communicate with
		wireless local area networks (WLANs).
(6)	Internal display switch	Turns off the display and initiates Sleep if the display is closed
		while the power is on.

NOTE: The internal display switch is not visible from the outside of the computer.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app.

Your computer can function as a classic notebook, and in addition, the display can be rotated so that the computer transforms into an entertainment stand or a tablet.

Display 9

Changing your notebook to an entertainment stand

To change your notebook to an entertainment stand, raise the display, and then rotate the display backward to a stand position (about 315 degrees).

Changing your notebook to a tablet

To change your notebook to a tablet, raise the display, and then rotate the display backward until it is flush with the computer bottom (360 degrees).

10 Chapter 2 Getting to know your computer

Top

TouchPad

Component		Description
(1)	TouchPad zone	Moves the on-screen pointer and selects or activates items
		on the screen.
		NOTE: The TouchPad also supports edge-swipe
		gestures. For more information, see Edge swipes
		on page 29.
(2)	Left TouchPad button	Functions like the left button on an external mouse.
(3)	Right TouchPad button	Functions like the right button on an external mouse.

Top 11

Lights

Component		Description
(1)	Caps lock light	On: Caps lock is on, which switches the keys to all capital
		letters.
(2)	Mute light	●	Amber: Computer sound is off.
		●	Off: Computer sound is on.

Speakers

Component	Description
Speakers (2)	Produce sound.

12 Chapter 2 Getting to know your computer

Keys

Component		Description
(1)	esc key	Displays system information when pressed in combination
		with the fn key.
(2)	fn key	Executes frequently used system functions when pressed
		in combination with the b key, the spacebar, or the esc key.
(3)	Windows key	Returns you to the Start screen from an open app or the
		Windows desktop.
		NOTE: Pressing the Windows key again will return you to
		the previous screen.
(4)	Action keys	Execute frequently used system functions.

Labels

Important system information is located on the bottom of the computer. The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer.

●Service label—Provides important information to identify your computer. When contacting support, you will probably be asked for the serial number, and possibly for the product number or the model number. Locate these numbers before you contact support.

Your service label will resemble one of the examples shown below. Refer to the illustration that most closely matches the service label on your computer.

Labels 13

Component

(1)Serial number

(2)Product number

(3)Warranty period

(4)Model number (select models only)

●Regulatory label(s)—Provide(s) regulatory information about the computer.

●Wireless certification label(s)—Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use.

14 Chapter 2 Getting to know your computer