RCA J32430YX50CJ5, J25420YX1AJ, J32430YX1CJ, J32430YX3CJ2, J32530YX52CJ9 Owner's Manual

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RCA
COMMERCIAL TV
FOREWORD SAFETY INFORMATION
This publication will explain commercial TV, highlighting accessories associated with the commercial TV. This manual is
designed to provide a basic understanding of commercial TV, Clone PRO _M programming, and how third party systems control
the commercial TV. For model specific information, please refer to the users manual or
the service data.
Note: This publication is to be used only as a training aid. it is not meant to replace service data or the users manual. The Use and
Care manual, and Electronic Service Information, contain specific information about parts, safety, alignment procedures and Use and
Care. The information in this manual is as accurate as possible at the time of publication. Circuit designs and drawings are subject to
change without notice.
CAUTION
Safety information is contained in the appropriate Thomson Service Data. All product safety requirements must be complied with. Anyone who defeat safety features or tZailsto perform safety checks may be liable for any resulting damages and may expose themselves and others to possible injury.
Web Addresses:
www.service.tce.com (Authorized Service Centers Only)
or
www.thomsoncommercial.com
First Edition Commercial - First Printing Copyright 2001 Thomson multimedia Inc.
Trademark(s)' Registered Marca(s) Registrada(s) Printed in U.S.A.
Prepared by Thomson multimedia Inc.
Technical Training Department PO Box 1976
Indianapolis, Indiana 46206 U.S.A.
hen O
2
Contents
SAFETY INFORMATION .......................................................................................................................... 1
Commercial TV lntro ................................................................................................................................... 5
Jack Panel ..................................................................................................................................................... 7
Remote Controls (Master & Basic) ........................................................................................................... 11
Basic Menu .................................................................................................................................................. 13
Master Menu ............................................................................................................................................... 15
External Control of the TV ........................................................................................................................ 31
MCR Module Connections ......................................................................................................................... 33
Clone PRO TM (CBX-203) ............................................................................................................................ 35
Clone PRO TM Operation ............................................................................................................................. 39
Troubleshooting Hints and Tips ................................................................................................................. 41
Additional Information .............................................................................................................................. 45
Glossary ....................................................................................................................................................... 47
Index ............................................................................................................................................................. 51
IHtOA
Notes
4
Commercial TV lntro Commercial TV's differ from non-commercial TV's in many areas. One
in particular is external control of the TV from third-party interactive systems. Today, most commercial applications incorporate a third-party
control system, Master Antenna Television System (MATV), and some sort of interactivity.
Commercial TV's:
have to be adaptable to the different types of third-party systems in use today.
have two setup menus, a basic menu and a master menu. (The master menu allows more control of set operation and
limits access to features commonly found on the basic menu of non-commercial TV' s.)
have an interface for a third-party controlling device. incorporate spill-resistant cabinets, (all grills, seams or other
openingsare designed to minimize the likelihood of cleaning agents or spills entering the instrument and causing
operational problems). incorporate integral mounting provisions, (mounting bosses
on the bottom of the cabinet that allow affixing the instrument to existing mounts, brackets, and plates).
have restricted access to channels and menus, front panel lockout, IR and wired cloning, and de-commercialization
features. (De-commercialization prepares the commercial TV for after marked resale.)
RCA commercial TV's are indicated by the letter J at the beginning
of the model number and GE commercial TV's are indicated by the letters GH in the model number. An example ofa RCA commercial
model number is J32430.
Commercial TV Application Professional / Educational TV's arc mainly used in situations that
require televisions to always perform a particular function such as always turn on with the volume preset and on the same channel. Certain
features and functions are enabled or disabled depending on the appli- cation, in this application controlling of the TV externally, although
possible, is not common.
Lodging TV's are similar to Professional / Educational in that some features are disabled and in some cases none of the TV's controls are
enabled, in a Lodging environment, the TV's are typically controlled by an external device or set-top box connected to the Digital Serial
Communications lntert:ace (DSCI) jack. When connected to the DSCI other devices can communicate with the TV sending it commands and
getting front panel or remote commands back from the TV. With this interactivity, the user can send requests to the controller and do more
than the non-commercial TV. For example: Pay-Per-View and room service can be requested by the customer using the on screen menu
system. The service can then be billed directly to the room account. This type of interactivity can even include an itemized list of room charges and advance checkout for the customer.
Healthcaresetsrequireadditionalfeaturesnottypicallyassociatedwith Pro/EDorLodging.Healthcaresetsrequireclear,3-prong,6-footpower cord.TheyarealsousedwiththePatientRemotePendant(PRP)that usesastandardstereoV4 plug for controlling the TV. The pendant is a
wired remote control used to control basic functions of the TV. There are two types of pendants; 1) Smart pendant and 2) "Dumb" pendant.
Smart pendants control TV on/off; volume, and channel +/- much like the standard remote control does. The "dumb" pendant has channel up and on/off capabilities only. Both smart and dumb pendants can incorporate volume control of an external speaker and are hardwired to the TV.
Notes
6
Jack Panel The jack panel is based on a particular application. Although
specific applications require specific jack panel connections, any of the commercial TV's can be used in a commercial establishment.
The first commercial TV's only had the Pendant connection. As commercial sets evolved, more interaction between user and the TV became apparent. The DSCI was added to provide this type of interactivity. Commercial TV's today have a pendant and or DSCI
port for external control of _he TV.
Note: The DS(T port and Patient Remote Pendant are not used at the same time, Only one controlling device can be connected to
the TV at a time.
PATIENT REMOTE
PENDANT
@
Chl
DSCI PORT
Healthcare Jack Panel The healthcare jack panel uses the most basic of connections.
There are three connection jacks but only two are used at any given time. The connections are:
1. Patient Remote Pendant
2. DSCI Port
3. Cable / Antenna
The Patient Remote Pendant uses a standard V4 stereo plug that allows connection of a wired remote control unit called a pendant
to operate the TV.
The DSCI port uses an eight pin phone jack style plug to connect the TV to a set-top box for controlling the TV and providing interactivity.
The Cable / Antenna connection is for the coax cable used to transmit the TV signal to the TV.
Figure l-l; PRP and DSCl Connections
AX AX
DSCl PORT
CABLE/
AN[ENNA
Figure 1-2; Healthcare Jack Panel (DSCI and Pendant Plug)
Professional / Educational / Lodging Jack Panel Figures L-3 and L-4 can be found in profcssionaL, educational, orlodging applications. These applications typically do not use the Patient Remote
Pendant jack. Both jack panels have the DSCL for controlling the TV by an external system. The other connections are features that are used in different applications. The DSCL only jack panel has basic connections and is used in applications that require DSCL, cable / antenna, and possible video and audio input. It can also be used with a stereo system.
The connections are:
Video: Composite video input from a VCR, DVD, camcorder, etc. connected to the TV.
Audio R/L/Mono: Audio signal from a VCR, DVD, camcorder, etc. connected to the TV to provide audio input when using composite video.
R/L Out: Audio signal out to a stereo system amplifier
used when higher volumes levels are required.
Cable / Antenna connection is for the coax cable used to transmit the TV signal to the TV.
DSCI port uses an eight pin phone jack style plug to connect the TV to a set-top box for controlling the TV and providing interactivity.
VIDEO AU[IIO
R L/MONO _--_
@@@,.
R L
@@oo, /k
DSCI PORT
CABLE]
ANTENNA
Figm'e 1-3; DSCI only
8
Display Series Jack Panel The display series jack panel has all the connections of the DSCI
only jack panel with two additional connections, PC input and S- Video. PC input is for connecting a personal computer to display computer graphics and text on the TV. S-Video is used when a higher quality video is needed. When using S-video, the corresponding audio in needs to be connected.
PC INPUT (Scan Converte O
The function of the built-in Scan Converter is to serve as an interface between a computer and the television. This allows the
television to be used as a computer monitor. Using the PC INPUT connector, the TV can accept the computer signal and convert this signal into a standard NTSC Y/C signal for display on the TV screen. Computer signals with resolutions up to 2048 X 1536 @
152 hertz vertical refresh are possible.
V_DEO AUDIO
R L IMONO
R L
S.VIDEO
IN
PCtNPUT
[]
CABLE/
ANTENNA
Figure 1-4; Display series DSCI
D
/k
DSCl PORT
Notes
10
RemoteControls (Master & Basic)
A Master remote is different from a Basic remote in menu access only. Master remotes have special coding to access the hidden or master menus
of the TV. Basic remotes can only access the basic menus that are allowed by setup of the master menu. To setup a commercial TV functions, the master remote or Clone PRO __jclone box needs to be used. No other remotes can access the master menus. When using the basic remote to make changes in the menu, each time the set is turned off. the
changes will return to the detZault settings when powered on. Changes made by using the master remote will remain when power is removed
from the TV. These settings can only be changed back by using a master remote or the Clone PRO TM. Aside from the special coding used to
access the master menu, the master remote is the same as the basic remote.
appear to control the TV via 1R but are doing so through the DSCI input on the back of the TV. These remotes are typically used where pay-per- view systems are in place and require a set-top box for control. These remotes do not have the coding to control the TV directly, but control the set-top box instead. The set-top box then controls the TV via the DSCI
jack. Therefore, when the TV is not responding to remote commands,
check the set using the Clone PRO _Mclone box connected to the DSCI port. if the TV responds to the Clone PRO _j, there is nothing wrong with the TV. (Functions of the Clone PRO _Mmay be limited by the setup of the TV and type of control the set-top box has. At a nfinimum, power on/ off should work.)
A Thomson universal remote is capable of many other operations that a basic remote is not, for instance; programmable to other brands of VCR,
Cable/Sat, and audio systems. Like the basic remote, the universal can access the basic menu but is not capable of getting into the master menu.
Universal remotes have the ability to control two Thomson TV's that are in the same vicinity but independant of each other. TV 1and TV2 buttons
NOTE: There are other remote hand units specific to some set-top boxes that
V ΒΈ
Figure 1-5; Master Remote
(CRK I 7TD I) (244889)
Figure 1-6; Clone PRO TM
(CBX203)
Notes
Figure l-7; Basic Users Figure l-8; Universal Remote
Remote (Basic)
(CRKI7TCI) (244888) (CRK76TKI) (247437)
Note: Numbers in () are stock mtmbers _br ordering remote,
12
Basic Menu
The basic menus are accessed using the basic remote or the front
panel Menu button. The menus that are available, depend on the
restrictions set by the master user and the active input. For instance,
if Basic Menu Access has been set to Disabled in the Access and Power Options menu, the basic menus will not be available.
Many of the changes made in the basic menu will revert to their
master menu settings the next time the TV is turned on. Most all
the basic menu items function the same as their master counter
parts. Refer to the users manual for more detailed operation of the
menu items that are different.
NOTE: Some.features, such as PC Video Input Controls, are not
available unless that input has been selected prior to entering the
menu. This holds true/or both Basic and Master Menus,
Figure 2-1; Main Menu (Basic)
Notes
Notes
14
Master Menus
By using a Master Remote or the Clone PRO ]Mthe Master "Main Menu"
can be accessed. The master menu sets up how the TV will operate for the end user. It is important to be extremely familiar with the master
menu and what each feature does. Many times a problem that appears to be set related is actually improper setup or a misunderstanding of the
menu item's function. Because of the numerous problems that can be associated with improper menu setup, only the function of each menu
item will be explained. The following section covers the master menu functions and what
each does. Navigation through the menu is in order of display.
NOTE: Some menu items may not be in all models.
Figure 2-2; Main Menu
Audio Menu
Mute: Switches audio muting on / off-
Audio Levels: Displays the slider controls for adjusting the TV's
initial volume, maximum volume, balance, treble, and bass. Initial volume sets the TV's volume to the specified level every time it is
turned on. The maximum volume feature re-scales the volume control slider so that the Par right position is always the maximum
allowable volume (but not necessarily the maximum possible volume). The Balance feature fades between left and right speakers.
Audio Processor: Displays a choice list of available audio modes, which control the way sound comes through the speakers.
Expanded Stereo: Electronically "widens " sound from stereo broadcasts, stereo VCRs, digital satellite systems, DVD players, and Laser disc players for a fuller, more spacious sound. This
choice will not be present if Fixed Output, Speakers Off is selectedJkom Audio Output & Speakers.
Stereo: Splits the incoming stereo audio signal into left and right channels. Most TV programs and recorded materials have stereo
audio. The TV displays the word STEREO when tuned to a program that is broadcast in stereo.
Mono: Presents the sound in mono only (same signal sent to all speakers). Use this setting when receiving broadcasts with weak
stereo signals.
SecondAudioProgram(SAP):Presentstheprogram'saudioina secondlanguage,if oneisavailable.TheTVdisplaystheword
SAPwhenyoutuneto a programthatis broadcast with SAP
information. SAP audio is broadcast in mono. SAP is also used to broadcast a program's audio with descriptions of the video for
the visually impaired.
Audio Output & Speakers: Displays a choice list that let's you turn the TV's internal speakers on or off and set the audio outputs
to fixed-level or variable control level. Variable Output, Speakers On: This setting turns the TV's
speakers on and sets the variable output from the TV's audio output jacks, proportional to the volume setting.
Variable Output, Speakers Off: This setting turns the TV's speakers off and allows variable output from the TV's audio output jacks.
Fixed Output, Speakers Off: This setting turns the TV's speakers off and allows fixed output from the TV's audio output jacks to an
external device such as a surround sound amplifier. When this
[euture is turned on, the TV's volume control, tone controls, Expanded Stereo, and mute are disabled.
Volume Hold: This setting tarns the TV's speakers on and sets the
audio outputs proportional to the current volume setting. When this 3"euture is turned on, mute and other volume controls are
disabled.
16
Sound Logic: Turning this feature on reduces the annoying blasts in volume during commercial breaks to create a more consistent
audio output.
Figure 2-3; Audio Menu
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