RCA IP115 User Manual
IP Phone
IP115/125
Interference Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference; and (2) This device must accept
any interference received, including interference that may cause undesired operation. Privacy of
communications may not be ensured when using this phone.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment o and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is
“receiving” the interference).
• Reorient or relocate and increase the separation between the telecommunications equipment
and Receiver.
• Connect the telecommunications equipment into an outlet on a circuit dierent from that to
which the receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an experienced
radio/television technician for additional suggestions. Also, the Federal Communications Commission
has prepared a helpful boOKlet, “How To Identify and Resolve Radio/TV Interference Problems. This
booklet is available from the U.S. Government Printing Oce, Washington, D.C. 20402. Please specify
stock number 004-000-00345-4 when ordering copies.
Warning: The changes or modications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
The RCA IP115/IP125 phone is designed for business environment use. It is a full-featured SIP
solution, interoperable with most IP PBX and VoIP providers.
Please read through the instruction booklet before you get started to better understand the
features of the IP115/IP125.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with a minimum distance of 20
centimeters between the radiator and your body. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.”
This is a class B device, in a domestic environment; this product may cause radio interference, in
which case the user may be required to take adequate measures. To avoid the potential eects on
the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment, end users of electrical and electronic equipment should understand
the meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately.
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Getting Started 5
About 5
Illustrate 5
Feature Highlights: 6
Technical Features 6
Connecting Your Phone 6
Phone overview 7
Understanding Buttons and
Hardware 7
Understanding Phone Screen
Features 7
Basic Call Handling 9
Placing a Call 9
Answering a Call 10
Ending a Call 11
Using Hold and Resume
Transferring Calls 12
etuM gnisU 12
Do Not Disturb 13
3-way Conference 13
Expansion Installation
(only IP125 has this item) 14
Expansion Settings(only IP125
has this item) 14
etaD & emiT 15
VOIP Call Forwarding 15
Advanced Call Handling 16
Hot Line
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Message Code
Fuzzy Search
Using the phone book
Keypad Instruction
Language
SIP Account Settings
Create an SIP account
Disable sip account
sgoL llaC gnisU
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Network Setting 20
Change network settings
Load default settings
Reboot
Modify Password
Customizing Rings and Volume
Change the ring tone
Adjust the volume level
Customizing Screen settings
Adjust the Brightness
Adjust the Contrast
Backlight On/O
Diagnose
Test the keys
Check the LCD screen
Check the lights
Check the sound
Network
SIP Account 26
Using Multiple SIP Accounts
Expansion Module
Audio
Favorite Ring Tone
Phone Book 30
Group
Contact
LDAP
Overview
BanList 33
Enterprise Phonebook 34
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Advance Settings
Phone Setting
VLAN Settings
VPN Settings
Dial Plan
Global SIP
Phone Maintenance
Log
Password
Resetting to Default Settings 40
Auto Provision 41
FTP Upgrade 43
TFTP Upgrade
HTTP Upgrade 45
Reboot 46
Phone Status 46
System info 47
Appendix
Auto Provision
Conguration les on
TFTP/HTTP/HTTPS/FTP Server
Name of conguration le
Normal Conguration le
Broadsoft Conguration les
Download a conguration
le from the phone
Extern.xml les on
TFTP/HTTP/HTTPS/FTP Server
Phonebook on
TFTP/HTTP/HTTPS/FTP Server
Automatic Provisioning using
DHCP Option 66
DHCP Server
92.168.0.201
IP Phone
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Auto-Provision via xable
TFTP/HTTP/HTTPS/FTP Server
IP Phone
Username
Password
Auto Download Software
Auto Download Kernel
Broadsoft Compatibility
Auto Download Expansion
Auto Download Enterprise
Phonebook
Booting Checked
Auto Provision Time
Examples of Auto Provision
Frequency and Time
AES Encryption
LDAP
1. LDAP Overview
2. Conguration
3. Attributes
3.1 Common Attributes
3.2 LDAP
3.3 Example for Conguration
4. Conguration on the RCA Phone
Service
Warranty
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Getting Started
Packing List
The following components are included:
IP115/IP125
Handset & Handset Cord
Setting up your IP115/IP125
This section introduces how to set up the phone with the components in the packing list:
Connecting the Handset Cord
Connecting to the Network and Power.
Connecting the Handset and Headset
(not included) as shown to the side:
Note: A headset is not provided.
Note:The IP125 has a EXT port which
connect EM32 programmable key
module.
Headset
socket
Handset
socket
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Connect Network and Power
Connect the phone to a Power over Ethernet enabled Hub/Switch/IP PBX
using Ethernet cable.
Alternatively, the phone can also be powered using an AC adaptor, which is
sold separately.
The LAN Port can also be connected to Hub/Switch/IP PBX or other internet devices.
The phone can also share the network connection with other network devices such
as a PC. Connect the phone’s PC port to the computer’s network port using an
Ethernet cable.
Note: If connect the Ethernet cable not the AC adapter (sold separately), make sure
the ethernet cable and switch/hub are PoE compliant.
Telephone Features and your VoIP Service Provider
Not all phone features are available with all VoIP service providers. Please make
the IP115/IP125.
Power Socket
PC
Headset
Network Socket
Handset
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Overview
Voicemail
Call Transfer
Headset
Hold
2 Lines
Menu/Back
Hold/DND
Conference
DIR/Toggle
Mute/Cancel
Volume Up
Volume Down
Speake
3 Lines
Soft Keys
r
Voicemail
Redial
Headset
Hold
Mute/Cancel
Volume Up
Volume Down
Speake
r
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Num Screen Functions
1 Time Shows current time.
2 Auto-answer When auto-answer is enabled, the screen displays “AA”
3 Missed calls or
date Shows the number of missed calls or show current date.
4 Line status Show the phone line status:
1) :
Disconnected from the network.
2) :
Only Peer-to-Peer call.
3) :
4) :
Network is connected and the line is available.
5) :
DND is activated.
5 Softkey labels Each displays a softkey function (displayed on your
menu changes.
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LAN Dis connect
Peer-to Peer
8001
8001
8001
Basic Call Handling
Users can perform basic call-handling tasks using a range of features and services.
Feature availability can vary; consult the system administrator or service provider
for more information.
Placing a Call
If you want to:
Place a call using
the handset
Place a call using a
speakerphone
Place a call using a
headset
Redial
Dial from a call log
Then
Pick up the handset
Press the Speaker button,
or a Line button
Press the Headset button
--Press Redial softkey to dial the last number
-or press Right Navigation to access the Dialed Numbers
list, select a number, and press the Enter softkey then the
Enter softkey again. .
--1) Press the MENU softkey or OK button > Call history,
you can select Missed calls, Received calls and Dialed numbers,
- or while in idle mode press Navigation key > select Missed
calls (down), Received calls (left) and Dialed numbers (right)
--2) Then press OK button or Enter softkey, then the
Enter softkey again.
• Dial a number
• Press the SEND softkey
or press the ‘#’ button
or wait 5 seconds and the
call will begin automatically
Place a call while
Another call is
active
--1) Press the HOLD softkey;
--2)Press another Line button or Dial softkey
--3) Enter a number;
--4) Press the SEND softkey;
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Tips
• Users can dial on-hook, without a dial tone (pre-dial). To pre-dial, enter a number,
and then lift the handset or press the softkey, Headset or Speaker buttons.
• To delete digits before dialing, press the Del softkey to erase.
Answering a Call
Users can answer a call by simply lifting the handset, or using the following methods to active the speakerphone, headset, or other options.
Basic Call Handling
Users can perform basic call-handling tasks using a range of features and services.
Feature availability can vary; consult the system administrator or service provider
for more information.
Placing a Call
If you want to:
Answer with a
handset
Answer with the
speakerphone
Answer with the a
headset
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--1) Users phone rings;
--2) Line button of the
ringing line is Blue
and ashing.
Then
--Pick up the handset
--Press Speaker button
-or press the ashing
Line button,
-or press the ANS
softkey
--Put on headset and
press the Headset button
Ending a Call
Hang up while using the Handset
1. Return the handset to its cradle,
-or press the End softkey
Hang up while using the Speakerphone
1. Press Speaker button,
-or press Line button for the line that is active,
-or press the End softkey
Hang up while using the Headset
1. Press Handset button,
-or press the End softkey
Using Hold and Resume (Switch Calling Line)
Put a call on hold
1. Press the HOLD softkey
Hold a line and switch to another line
1. Press another Line button for the appropriate line
Resume a call on current line
1. Press Line button or Resum softkey where the call is held
Tips
• Engaging the Hold feature typically plays music or a beeping tone for the remote
party. Please consult your service provider for more information.
• A held call is indicated by a blue ashing Line button.
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Transferring Calls
Transfer redirects a connected call. The target is the number to which you want to
transfer the call
To talk to the transfer recipient before transferring a call (consult transfer)
1. Press the XFER softkey;
2. Enter the destination number;
3. Press the SEND softkey;
-or wait ve seconds(default)then transfer the call
To transfer to an idle line or other number without talking to the transfer
recipient (Blind transfer)
1. Press the XFER softkey;
2. Press the BLIND softkey;
3. Enter the destination number;
4. press the SEND softkey;
-or wait ve seconds(default)then transfer the call
Blind transfer to the held line
1. Press the XFER softkey;
2. Press the destination Line button of held line
Using Mute
With Mute enabled, users can hear other parties on a call but they cannot be
heard. Users can use mute in conjunction with the handset, speakerphone, or a
headset.
Toggle Mute on
Press Mute button, and the Mute icon will be on
Press Mute button, and the Mute icon will be o
Auto answer
Auto answer allows an incoming call to be answered without requiring any action
by the user. This is a useful feature for people who have a disability.
Disable Auto Answer
Press MENU softkey or the OK button [Function setting [Auto Answer [Disable.
Enable global Auto Answer
Press MENU softkey or the OK button [Function setting [Auto Answer [Enable.
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Enable Auto Answer on a group
1. Press MENU softkey or the OK button [Function setting [Auto Answer
[Enable&Filter.
2. Select a Group on the list and press OK softkey .This feature will auto answer
the call from the caller in the selected group only
Device
Press MENU softkey or the OK button [Function setting [Auto Answer [Device, select Speaker or Hand set to auto answer.
Do Not Disturb
Users can use the Do Not Disturb (DND) feature to block incoming calls on their
phone with a busy tone (This feature can also be set to go to voice mail or other
extension numbers).
Enable global DND
1. Press the DND softkey;
2. All enabled lines on the phone will display 8001 status
Enable DND on a single line
Press the MENU or OK button [ Function setting [ DND [ (select line) Enable
Disable DND
1. With global DND enabled, press the DND softkey to disable global DND;
--Line DND enabled, press the MENU softkey or OK button [ Function setting [
DND [(select line) Disable
3-way Conference
Transfer redirects a connected call. The target is the number to which you want to
transfer the call.
Connect a third party into an active call
1. When one Line is active, press CONF softkey and the call is held
2. Dial the number of the third party using the same line.
When the third party answers the call, press the CONF softkey
3. The held call will be added to the active call, and the LCD will display
CONFERENCE 0:0:10 status.
Establish a conference with held line
1) when one Line is held and the other line is active;
2) Press the CONF softkey
3) press the held line button, the 3-way Conference will begin.
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Expansion Installation (IP125 only)
1. Press MENU or OK button[ Function Settings [ Expansion Installation,
2. The phone will direct you to press one of the lit blue LCD buttons on the EM32
between 1 and 6. Pressing a key will cause it to ash red. Then press the OK button on the IP125.
Expansion Settings (IP125 only)
Mode – This determines the function of the programmable key. You can choose
Asterisk BLF, Speed Dial Prex, BLA or DTMF.
Speed Dial – This sets the programmable key as a one touch dial key for the phone
number entered.
Asterisk BLF – If you are using an Asterisk based service provider or PBX this function will set the programmable key as a quick dial key and a status indicator. You
will be able to see if users on the same system as you are Online, Busy or have an
incoming call.
Speed Dial Prex – This will pre-dial any numbers you might need before dialing
the phone number you wish. This is helpful if your system requires a code to access an outside line, for example.
BLA – Bridged Line Appearance will allow two separate phones on the same
system access to the same VoIP line. Please see your service provider or systems
administrator for instructions on how to set up this feature.
DTMF – This function will input the desired numbers as DTMF tones. This is helpful if you wish to have a voicemail password or other automated code set as a
one touch dial.
NOTE: Functions like BLF and BLA only work properly when using two accounts on
the same VoIP service provider or PBX. Please see your service provider or systems
administrator for more information.
Account – Choose which SIP account you wish associate with this programmable key.
Number – Using the dial pad, enter phone number or code with which to associ-
ate this programmable key.
Name – Using the alphanumeric dial pad, select a name for this programmable key.
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Time and Date
Time and date are displayed on the IP115/IP125 idle screen. By default the date
and time of the phone are congured manually, but users can set the phone to
obtain them from a precongured SNTP server if desired. Please contact the network administrator if the time or date is incorrect.
To change Time and Date via the phone interface:
1. Press the Menu soft key [1.FUNCTION SETTINGS[
5.TIME & DATE[OK. If SNTP is selected, the phone will
automatically get the time from an NTP Server. Use the
Time type
1. SNTP
2. SIP Server
Enter DOWN BACK
UP and DOWN navigation keys to highlight the specic options and change
parameters. Users can set Time Zone and NTP Server respectively. By default GMT4:00 Eastern time is congured.
If SIP Server is chosen,the phone will automatically get the time from the SIP
Server. Press Yes soft key to save and reboot the phone.
If Manual is chosen, the time can be set manually. Use
the UP and DOWN navigation keys to highlight the
option and enter the specic date and time.
Clock Settings
1. Hour : 3
2. Minute : 25
enter save BACK
Press the OK button or the Save soft key to save the changes. Or press the Back
soft key to return to the previous screen.
VOIP Call Forwarding
Unconditional transfer
1. Press the MENU softkey or the OK button [ Function setting [ VoIP call forwarding;
2. Select Unconditional transfer, select Enable.
3. Input the destination number and all calls to this phone will be automatically transferred.
Busy Transfer
1. Press the MENU softkey or the OK button [ Function Setting[ VoIP Call
Forwarding;
2. Select Busy Transfer, select enable.
3. Input the destination number and all calls to this phone when it is in use will
be automatically trasferred.
No Answer Transfer
1. Press the MENU softkey or the OK button [ Function setting [ VoIP Call
Forwarding;
2. Select No Answer Transfer, select enable.
3. Input the destination number and all unanswered calls to this phone will be
automatically transferred.
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Advanced Call Handling
Hot Line
The Hot Line feature allows the phone to dial a number automatically if it has
Hot Line Enabled it will also dial the hot line number immediately if the Line 1
seconds after pressing the Line 1.
1. Press the MENU softkey or the OK button Function setting Hot Line/Warm Line;
2. Press the Enter softkey, use UP or down softkey to highlight Hot Line, press the
Enter softkey to modify the number and enable/disable the feature.
3. Select Enable and enter the Hot Line number
4. Press the Ok softkey to save.
Message Code
1.Press MENU softkey or the OK buttonFunction setting Message Code
2.Press Enter softkey, using the alphanumeric keys on the keypad
3.Press the OK softkey to complete
Fuzzy Search
likely matches on the LCD screen.
1.Press MENU softkey or the OK buttonFunction settingFuzzy Search.
2.Choose Enable and press OK softkey to save.
Using the phone book
Users can store a large number of contacts in the phone’s directory. They can add,
edit, delete, dial, or search for a contact in this directory.
Add Contacts
1. Press the MENU softkey Phone book,
-or press the DIR button Personal Phone Book;
2. Press the Opt. softkey.
3. Select Add contact, press OK button or the Enter softkey;
4. Use the Up and Down Navigation keys to enter the following contact info:
First and Last Name, up to three phone numbers, groups, SIP account to use, and blacklisting.
-NO.1-3: you can set up 3 contacts’ numbers,
5. Press the Save softkey to complete
Add group
1. Press the MENU softkey Phone book,
-or press the DIR button Personal Phone Book;
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2. Press the Opt. softkey. ：
3. Select Add Group, press OK button or the Enter softkey;
4. Name the Group using the alphanumeric keys on the keypad.
5. Press the OK softkey to complete.
Modify group
1. Press the MENU softkey [Phone book,
-or press the DIR button [ Personal Phone Book;
2. Press the Opt. softkey;
2. Select a Group, and press the Opt. softkey.
3. Select Modify Group, select a group then press OK button or press the OK
softkey;
4.Modify the Group using the alphanumeric keys on the keypad and press the OK
softkey to save the change.
Delete group
1. Press the MENU softkey [ Phone book,
-or press the DIR button[ Personal Phone Book;
2. Press the Opt. softkey. ：
3. Select Delete Group, select a group then press OK button or press the OK softkey to delete the group;
4. Select a group you want to delete, press OK button or OK softkey
Note: If there isn’t a group to delete, the display will read “No Group!’.
View/Edit Contacts
1. Press the MENU softkey [ Phone book,
-or press the DIR button [ Personal Phone Book;
2. Select View All, -or select a contact in a dierent group;
3. Select the contact, press the OK button to view or edit the contact.
LDAP
1. Press the MENU softkey [ Phone book,
-or press the DIR button [ LDAP;
2. Select LDAP, press the OK button.
3. Select Search name, input the name using the alphanumeric keys on the dialpad and press OK.
-or select Search number, input the number and press OK.
Note: Before using the LDAP function, it must be congured in the web interface.
(For details on how to use the web interface, you can refer to Section 7. Web Settings.)
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Call from phone book
1. Press the MENU softkey Phone book,
-or press the DIR button Enterprise Phone book or Personal Phone Book;
2. Select View ALL,
-or select a contact in a group;
3. Select a contact, then press the DIAL softkey,
(If there are multiple numbers of one contact, press the DIAL softkey to enter the
call options interface, select the number and press the DIAL softkey)
Modify the relative account of a contact
1. Open your web browser, enter the web interface. (For details on how to use the
web interface, you can refer to 7.Web Settings.)
2. Open PhoneBook
3. Select the account in the drop-down column of the account, click Submit to save changes.
Using Call Logs
Your phone maintains records of your missed, placed, and received calls.
View call logs
1. Press the MENU softkey Call history Missed Calls, Received Calls, or Dialed numbers.
2. Use the Up and Down Navigation Keys to view the call record information.
Dial from a call log
1. Press the MENU softkey or OK button Call history, you can select Missed
calls, Received calls and Dialed numbers,
- or while in idle mode press Navigation key select Missed calls (down), Received calls (left) and Dialed numbers (right) )
2. Then press OK button or Enter softkey, then the DIAL softkey.
Erase your call logs
1. To delete a call record, select this record from the logs and press the DEL softkey;
2. To delete an entire call record list, press the Clear softkey
Using Messaging
This feature allows users to send and receive text messages from one IP phone to
another on the same system.
Sending a Message
1. Press the MENU soft key.
2. Choose Messaging Create Message and use the keypad to input the alphanumeric message.
3. Press the OK softkey and input the destination number you want to send out message.
4. Press OK button to send.
display the envelope icon.
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View a Message
1. Press the MENU soft key.
2. Choose Messaging Inbox.
3. Press OK to view.
Note: Not all service providers will support this feature, please see your system
administrator before use.
Keypad Instruction
Language
To change the language via Phone interface
1. Press the Menu softkeySystem SettingsPhone SettingsLanguage
2. Scroll through the list of available languages. The IP115/IP125 supports English,
3. Press OK button when the desired language is highlighted.
Note: The default setting is English.
SIP Account Settings
To make calls on your IP115/125, users must have an account with a SIP based
service provider. Using the account information supplied by a service provider,
follow these steps to provision the phone to work with their network.
Create an SIP account
1. Press the Menu softkey
2. Choose System Settings Advanced Settings
3. Enter the password (The default is blank, just press OK if the password is unchanged)
4. Choose SIP Accounts SIP
5.
-Display Name: The name displayed on the screen
-User Name
-Authen user: the Authenticated user name is often the same as the
previous user name, but varies from provider to provider.
-User Pwd: Password associated with the user name
-Description: Any description users want to use with this account
-SIP1: Primary SIP server
-SIP2: Secondary SIP server
-Refresh Time: Registration refresh interval, the minimum value is 20
The default value is 3600.
- Con Type : the connection type , include UDP , TCP and TLS , default value is UDP
- Amount Of Used Lines : This shows how many line buttons the SIP account
occupies. The default value is 2.
6. After entering the account info, press the Save softkey to save the settings and
activate the account.
-Enable/Disable account
-Account
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Note: Accounts need at least a User Name, Password and SIP1 server to work properly.
Note:You can set a Global SIP replace accounts SIP,it can simplify the settings.
Disable sip account
1. Press the Menu softkey
2. Choose System Settings
3. Enter the password (The default is blank, just press OK if the password is unchanged)
4. Choose SIP Accounts SIP
5. Choose Enable Account Disable
6. Press the Save softkey
Network Setting
Please see the system administrator before making any changes to the network
settings. Any change to the network settings will require a reboot of the phone
Change network settings
1. Press the Menu softkey
2. Choose System Settings
3. Enter the password (The default is blank, just press OK if the password is unchanged)
4. Choose Network, select either the LAN Port (connection to the network) or the
parameters:
randomly assigned IP address)
-IP: If using a Static IP address
-Mask: Subnet mask
-GW: Gateway
- DNS1: enter IP address of the primary DNS server
- DNS2: enter IP address of the secondary DNS server
-Web port: The default Web port is 80. If changed, users must use the IP
and Web port to login the web interface (ie, http://192.168.0.200:88 if Web port
88 is entered).
-Telnet port: The default Telnet port is 23. If changed, users must use the IP and
Telnet to login the web interface (ie, http://192.168.0.200:25 if Telnet port 25 is
entered).
Load default settings
1. Press the Menu softkey
2. Choose System Settings
3. Enter the password (The default is blank, just press OK if the password is unchanged)
4. Choose Load Default Settings and press the OK, then select OK to default settings.
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