RCA DCW615 User Manual

010011110101110110111000 101010101011100110111011 10110110101100101111110 11010110110110011100111
Wireless Cable
Gateway
011101001110111101101101 10101010101101101110010 0101101011101010011010 10111010110111100110100 0100101101001111010111 101010101011100110111011 10110110101100101111110 11010110110110011100111 011101001110111101101101 10101010101101101110010 0101101011101010011010 10111010110111100110100 010011110101110110111000 101010101011100110111011 10110110101100101111110
16096620 DCW615. Cover 3/21/03, 4:58 PM1
11010110110110011100111 011101001110111101101101 10101010101101101110010
Safety Information
CAUTION Disconnect power before servicing.
CAUTION To ensure reliable operation and to prevent overheating, provide adequate ventilation for this modem and keep it away from heat sources. Do not locate near heat registers or other heat­producing equipment. Provide for free air flow around the cable modem and its power supply.
CABLE INSTALLER:
This reminder is provided to call your attention to Article 820-40 of the National Electrical Code (Section 54 of the Canadian Electrical Code, Part 1) which provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable entry as practical.
DOCSIS compliant
This product was designed according to Data Over Cable Service Interface Specifications. It will operate on any DOCSIS-compliant Hybrid Fiber Coax (HFC) cable system and offers DOCSIS Baseline Privacy to promote secure Internet transactions.
Power cord Requirement
This product must be operated with the supplied line cord or with a line cord meeting
IEC227 H03 VV-F or IEC227 H03 VVH2-F having conductors with a cross-sectional area
not less than .75mm
2
.
Operating Information
Operating Temperature:0˚ - 40˚ C (32˚ - 104˚ F)
Storage Temperature:-30˚ to 65˚ C
If you purchased this product at a retail outlet, please read the following:
Product Registration
Please fill out the product registration card that came with this product and return it immediately. Returning the card allows us to contact you if needed.
Keep your sales receipt to obtain warranty parts and service and for proof of purchase. Attach it here and record the serial and model numbers in case you need them. The numbers are located on the back of the product.
Model No. ____________________________________ Serial No _____________________________________________
Purchase Date: _________________________________ Dealer/Address/Phone: _______________________________
16096620 DCW615. Cover 3/21/03, 4:58 PM2
Table of Contents
Chapter 1: Connections and Setup
Introduction ................................................................................... 4
Wireless Cable Gateway Features .......................................................................... 4
What’s on the CD-ROM ............................................................................................ 5
Computer Requirements ........................................................................................... 6
Wireless Cable Gateway Overview............................................... 6
Important Information .............................................................................................. 7
System Overview ........................................................................... 8
Understanding the Wireless Cable Gateway............................... 8
Your PC: Installing a PC Network Card ....................................... 9
Your PC: Installing a TCP/IP Stack............................................. 10
Your PC: Configuring DHCP on a TCP/IP Stack on a PC .......... 12
Configuring Windows Me PCs ................................................... 13
Configuring Windows 2000 PCs................................................ 14
Configuring Windows XP PCs .................................................... 14
Connecting Your Devices ............................................................ 15
Activating the Wireless Cable Gateway.................................... 15
Initialization .............................................................................................................. 15
Mandatory User Configuration .................................................. 16
Chapter 2: Networking
Communications .......................................................................... 19
USB MAC Address ....................................................................... 27
MAC and IP Addresses Summary ............................................... 28
16096620 DCW615. TOC 3/21/03, 4:58 PM1
1
Table of Contents
Chapter 3: Advanced Configuration
Advanced User Configuration .................................................... 29
Status Web Page Group.............................................................. 30
Software Web Page ................................................................................................. 30
Connection Web Page .............................................................................................31
Security Web Page .................................................................................................. 32
Event Log Web Page ............................................................................................... 33
Diagnostics Web Page ............................................................................................ 33
Basic Web Page Group ................................................................ 34
Setup Web Page ....................................................................................................... 34
DHCP Web Page ....................................................................................................... 35
Advanced Web Page Group ........................................................ 36
Options Web Page ................................................................................................... 36
IP Filtering Web Page ............................................................................................. 37
MAC Filtering Web Page ........................................................................................ 37
Port Filtering Web Page ......................................................................................... 38
Forwarding Web Page ............................................................................................ 39
Port Triggers Web Page .......................................................................................... 40
DMZ Host Web Page ................................................................................................ 41
Firewall Web Pages Group.......................................................... 42
Web Filter Web Page .............................................................................................. 42
Event Log Web Page ............................................................................................... 43
Wireless Web Pages Group ......................................................... 44
Basic Web Page ........................................................................................................ 44
Privacy Web Page .................................................................................................... 45
Advanced Web Page ............................................................................................... 45
2
16096620 DCW615. TOC 3/21/03, 4:58 PM2
Table of Contents
Chapter 4: Additional Information
Troubleshooting ........................................................................... 46
Front of the Unit ......................................................................... 47
Back of the Unit .......................................................................... 48
Description of Jacks ................................................................................................ 48
Detailed Explanation of Jacks.................................................... 49
Care and Cleaning ....................................................................... 50
Service Information .................................................................... 50
FCC Declaration of Conformity and Industry
Canada Information .................................................................... 51
Additional FCC Information ....................................................... 52
Product Specifications ................................................................ 54
16096620 DCW615. TOC 3/21/03, 4:58 PM3
3
Chapter 1: Connections and Setup
Introduction
Wireless Cable Gateway Features
Thank you for purchasing the DCW615 Wireless Cable Gateway. This device delivers the highest performance in data over cable technology. Ideal for home and small business users, this easy-to­use communication device offers reliable connectivity as well as remarkable data transfer rates – up to 600 times faster than a 56K dial-up modem. Once the DCW615 is activated, you are online to enjoy real-time 3D animation, video conferencing, and perform other data intensive tasks.
The Wireless Cable Gateway provides high-speed, reliable and secure transport capabilities and is designed with DOCSIS upgrade ability for both DOCSIS 1.0 and 1.1. The gateway offers anti­spoofing functions, resulting in greater subscriber privacy and higher system availability. Advanced features such as HomePNA2.0, WLAN IEEE 802.11b, NAT, Firewall, VPN pass through and CableHome are also available now and can be configured.
4 Chapter 1
16096620 DCW615. 01 Connect 3/21/03, 4:58 PM4
Illustrations contained in this document are for representation only.
Chapter 1: Connections and Setup
What’s on the CD-ROM
If you connect a PC using the USB port on your gateway, you’ll need the USB drivers found on the CD-ROM.
CD-ROM Contents:
Electronic copy of this user’s guide (.pdf format)
Adobe Acrobat Reader — application you can load to read .pdf format, if you don’t have it loaded already
USB drivers — required if connecting by USB
Chapter 1 5
16096620 DCW615. 01 Connect 3/21/03, 4:58 PM5
Chapter 1: Connections and Setup
Computer Requirements
USB 1.0 or 1.1 (PC only), Ethernet (10/100), 802.11b, or HPNA 1.0 or 2.0 connectivity
•A TCP/IP network protocol for each machine
•A network cable with RJ-45 connector for Ethernet connection
Microsoft Internet Explorer 4.0 or later, or Netscape Navigator 4.0 or later. (5.0 and 4.7 or later, respectively, are strongly recommended.)
Windows Me, 2000, or XP for USB
Wireless Cable Gateway Overview
Cable Internet Service Requirements
cable company that offers DOCSIS-compliant Internet services
Ready
Link/Act
Computer
USB
HPNA
Power
WLAN
Test
Link/Act Cable Modem
Wirelesss Cable Gateway Cable Company
1 2 3 4
Receive
Full/Col
Send
100/10
Internet
What the Wireless Cable Gateway Does
The Digital Wireless Cable Gateway serves as a two-way high-speed bridge between your personal computer and a cable Internet Service Provider (ISP). It converts information that originates from the Internet or your computer into electronic messages that can be transported over the same wires your cable company uses to transport video signals.
What the Wireless Cable Gateway Needs to Do Its Job
The Right Cable Company: Make sure your cable company provides data services that use cable TV industry-standard DOCSIS technology.
6 Chapter 1
16096620 DCW615. 01 Connect 3/21/03, 4:58 PM6
Chapter 1: Connections and Setup
The Internet Service Provider (ISP): Your cable company provides you access to an Internet Service Provider (ISP). The ISP is your gateway to the Internet. It provides you with a pipeline to access Internet content on the World Wide Web (WWW).
Check with your cable company to make sure you have everything you need to begin; they’ll know if you need to install special software or re-configure your computer to make your cable Internet service work for you.
Contact Your Local Cable Company
You will need to contact your cable company to establish an Internet account before you can use your gateway. You should have the following information ready (which you will find on the sticker on the gateway) :
The serial number
The model number
The Media Access Control (MAC) address
Record your information here:
Serial Number: _________________________
S.N.
XXXXXXXXXXXXXX
MODEL:
MAC:
DCWXXX
009064XXXXXX
Model Number: _________________________
MAC Address: __________________________
Please verify the following with the cable company:
The cable service to your home supports DOCSIS-compliant two-way modem access.
•Your Internet account has been set up.
•You have a cable outlet near your PC and it is ready for cable modem service.
Note: It is important to supply power to the modem at all times. Keeping your modem plugged in will keep it connected to the Internet. This means that it will always be ready when you are. To disconnect your computer from the Internet, use the ON/OFF button to put the modem in standby mode.
Important Information
Your cable company should always be consulted before installing a new cable outlet. Do not attempt any rewiring without contacting your cable company first.
Chapter 1 7
16096620 DCW615. 01 Connect 3/24/03, 4:33 PM7
Chapter 1: Connections and Setup
System Overview
The Wireless Cable Gateway is connected between your cable company and the PCs within your home, as pictured previously in the Wireless Cable Gateway Overview. The connection to the cable company is made by a coaxial cable, and is referred to as the WAN (Wide Area Network) side of your Wireless Cable Gateway. The connections to your PCs are made by your choice of several standard home networking methods: Ethernet, USB, 802.11b Wireless, or HPNA 2.0, and are referred to as the LAN (Local Area Network) side of your Wireless Cable Gateway. Multiple PCs can use any or all of the LAN side connections simultaneously to share your single cable company connection, up to a maximum of 254 PCs total.
Unlike a simple hub or switch, the gateway’s setup consists of more than simply plugging hardware together. You’ll need to configure your networked PCs to accept the IP addresses the gateway assigns them (if applicable), and you will also need to configure the gateway with settings provided by your cable company.
Understanding the Wireless Cable Gateway
Cable TV
Connections
WAN
LAN
Diplex
filter
Tuner
RJ45RJ45RJ45RJ
45
Ethernet Switch
Docsis 1.0/1.1
Cable
Broadband
Gateway
SDRAM Flash
RJ11USB
HPNA
Module
802.11b
Wireless
Lan
Card
DC
Input
Fig. 1
8 Chapter 1
16096620 DCW615. 01 Connect 3/21/03, 4:58 PM8
Chapter 1: Connections and Setup
Your PC: Installing a PC Network Card
If your PC does not already support Ethernet or USB, you must install a network interface card. Following is an example setup procedure:
1. Install an Ethernet card on your motherboard, following the card’s directions.
2. Power up your PC and follow the Add New Hardware Wizard’s instructions to install the driver. When asked to restart your computer at the end of the installation, click Yes.
3. After restarting the system, right-click My Computer on the desktop, select Properties, click the Device Manager tab, and then double-click Network adapters to confirm that the Ethernet driver is properly installed.
Chapter 1 9
16096620 DCW615. 01 Connect 3/21/03, 4:58 PM9
Chapter 1: Connections and Setup
Your PC: Installing a TCP/IP Stack
Follow these instructions to install the TCP/IP protocol stack on one of your PCs only after a network card has been successfully installed inside the PC. These instructions are for Windows Me. For TCP/IP setup under Windows NT, 2000, and XP, refer to your Windows documentation.
1. Click the Start button. Choose Settings and then Control Panel.
2. Double-click on the Network icon to bring up your Network window. Select the Configuration tab.
3. Click the Add button.
4. Double-click on Protocol.
Fig. 8
5. Highlight Microsoft under the list of manufacturers.
6. Find and double-click TCP/IP in the list to the right (see Figure 9).
Fig. 9
10 Chapter 1
16096620 DCW615. 01 Connect 3/21/03, 4:58 PM10
Fig. 10
Chapter 1: Connections and Setup
7. After a few seconds, the main Network window will appear. The TCP/IP Protocol should now be listed.
8. Click the OK button again. Windows may ask you for the original Windows installation disk or additional files. Supply them by pointing to the correct file location, e.g., D:\win9x, c:\windows\options\cabs, etc. (if “D” is the letter of your CD-ROM drive).
9. Windows will ask you to restart the PC. Click the Yes button.
Fig. 11
The TCP/IP installation is now complete.
Chapter 1 11
16096620 DCW615. 01 Connect 3/21/03, 4:58 PM11
Chapter 1: Connections and Setup
Your PC: Configuring DHCP on a TCP/IP Stack on a PC
These instructions will help you configure each of your computers to be able to communicate with the gateway to obtain an IP (or TCP/IP) address automatically (called DHCP, Dynamic Host Cofiguration Protocol).
Find out which operating system your computer is running by clicking the Start button and then going to the Settings option. Then click Control Panel and double-click the System icon. If your Start menu doesn’t have a Settings option, you’re running Windows XP. Click the Cancel button when done.
You may need to do this for each computer you are connecting to the gateway.
Important: These instructions apply only to Windows Me, 2000, or XP machines. For TCP/IP setup under Windows NT, see your Windows manual. By default Windows 2000, Me, and XP have TCP/IP installed and set to obtain an IP address automatically.
The next few pages tell you, step by step, how to configure your network settings, based on the type of Windows operating system you are using. Make sure that an Ethernet card or adapter has been successfully installed in each PC you want to configure.
12 Chapter 1
16096620 DCW615. 01 Connect 3/21/03, 4:58 PM12
Chapter 1: Connections and Setup
Configuring Windows Me PCs
1. Go to the Network screen by clicking the Start button. Click Settings and then Control Panel. From there, double-click
the Network icon.
2. On the Configuration tab, select the TCP/IP line for the applicable Ethernet adapter. Do not choose a TCP/IP entry whose name mentions DUN, PPPoE, VPN, or AOL. If TCP/IP appears by itself, select that line. (If there is no TCP/IP line listed, you need to install a TCP/IP stack). Refer to Your PC: Installing a TCP/IP Stack. Click the Properties button.
3. Click the IP Address tab. Select Obtain an IP address
automatically.
Fig. 12
Fig. 13
4. Now click the Gateway tab to ensure that the Installed gateway field is left blank. Click the OK button.
5. Click the OK button again. Windows may ask you for the original Windows installation disk or additional files. Supply them by pointing to the correct file location, e.g., D:\win9x, c:\windows\options\cabs, etc. (if “D” is the letter of your CD-ROM drive).
6. Windows may ask you to restart your PC. Click the Yes button. If Windows does not ask you to restart, restart your computer anyway.
Chapter 1 13
16096620 DCW615. 01 Connect 3/21/03, 4:58 PM13
Chapter 1: Connections and Setup
Configuring Windows 2000 PCs
1. Go to the Network screen by clicking the Start button. Click Settings and then Control Panel. From there, double-click the Network and Dial-up Connections icon.
2. Select the Local Area Connection icon for the applicable Ethernet adapter (it’s usually the first Local Area Connection listed). Double-click the Local Area Connection. Click the Properties button.
3. Select Internet Protocol (TCP/IP), and click the Properties button.
4. Select Obtain an IP address automatically. Once the new window appears, click the OK button. Click the OK button again to complete the PC configuration.
5. Restart your computer.
Configuring Windows XP PCs
The following instructions assume you are running Windows XP with the default interface. If you are using the Classic interface (where the icons and menus look like previous Windows versions), please follow the instructions for Windows 2000.
1. Go to the Network screen by clicking the Start button and then Control Panel. From there, double-click the Network Internet Connections icon and then the Network Connections icon.
2. Select the Local Area Connection icon for the applicable Ethernet adapter (it’s usually the first Local Area Connection listed). Double-click the Local Area Connection. Click the Properties button.
3. Select Internet Protocol (TCP/IP), and click the Properties button.
4. Select Obtain an IP address automatically. Once the new window appears, click the OK button. Click the OK button again (or the Close button if any settings were changed) to complete the PC configuration.
5. Restart your computer.
14 Chapter 1
16096620 DCW615. 01 Connect 3/21/03, 4:58 PM14
Chapter 1: Connections and Setup
Connecting Your Devices
1. Before you begin, make sure that all of your hardware is powered off, including the gateway, PCs, hubs, and switches.
2. Connect one end of an Ethernet cable to one of the LAN ports (labeled 1, 2, 3, or 4) on the back of the gateway and the other end to a standard port on a network device, e.g., a PC, print server, hub, or switch. Repeat the above step to connect more PCs or network devices to the gateway.
3. Connect the coaxial cable from the wall to the CABLE jack on the back of the gateway.
4. Connect the power supply cable to the Power jack on the back of the gateway, then plug the supplied power cable into an AC power outlet.
Activating the Wireless Cable Gateway
Initialization
1. Turn on the gateway’s Power switch (the Power indicator on the front of the unit comes on.)
The Test indicator comes on for a few seconds when the gateway goes through its self-diagnostic test. The indicator turns off when the self-test is complete.
The Cable Modem section of the gateway proceeds with DOCSIS initialization. In this process, the CM performs the following sequence of steps. For a newly-installed gateway, this can take as much as 20 minutes to complete.
•Tuning - searching for a downstream DOCSIS CM signal
Ranging - establishing 2-way communication with the cable company
Connecting - obtaining the CM IP Address (for IP Stack 1)
Configuring - downloading and applying the cable company CM configuration file
Registering - establishing Internet access with the cable company
During this process, the LED indicators on the front of the unit indicate progress.
Receive - If it’s flashing, the CM is Tuning - searching for a downstream CM signal.
Cable-Link - When Receive and Cable-Link are flashing, the modem is now tuned to a
downstream cable modem channel and can receive data. Now it searches for an upstream channel so that it can send data.
Chapter 1 15
16096620 DCW615. 01 Connect 3/21/03, 4:58 PM15
Chapter 1: Connections and Setup
USB - When Receive, Cable-Link, and USB are flashing, the modem is now communicating start-up data both downstream and upstream.
WLAN - When Receive, Cable-Link, USB, and WLAN are flashing, the modem has received its IP address and is downloading its configuration file from the Internet Service Provider (ISP).
•Test - When Receive, Cable-Link, USB, WLAN, and Test are flashing, the modem configuration is complete. It is registering its “as-configured” setting with your Cable Operator. Once complete, all LEDs stop flashing and the Power indicator stays on.
Mandatory User Configuration
This feature allows you to configure the gateway to function in your network and gain access to the Internet through your cable company. Your ISP may require the use of a Host Name and Domain Name. You will need to get the setup information from your ISP. If you do not have this information, please contact your ISP before proceeding.
The instructions from your ISP will tell you how to set up your PC for Internet access.
Also, you must disable any Internet log-on software (such as Ivasion Winpoet or Enternet 300) and any firewall software (such as ZoneAlarm and Watchdog) on all of your PCs.
1. Open your web browser. (It’s all right if you get an error message at this point. Continue following these directions).
Fig. 14
Fig. 15
Enter http://192.168.100.1 in the browser’s Address field if your gateway is in the CM Mode, or http://192.168.0.1 if it is in the RG or CH Mode. Press the Enter key.
2. An Enter Network Password window appears (for Windows XP users, the screen may look different). Leave the User Name field empty, and enter admin in lowercase letters in the Password field (admin is the default password). Then, click the OK button.
16 Chapter 1
16096620 DCW615. 01 Connect 3/21/03, 4:58 PM16
Loading...
+ 42 hidden pages