How it Works
RCA
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DCM215
User Manual
21 pgs898.02 Kb0

RCA DCM215 User Manual

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CABLE MODEM
CAUTION
docsis-compliant
This product was designed according to Data Over Cable Service Interface Specifications. It will operate on any DOCSIS-compliant Hybrid Fiber Coax (HFC) cable system and offers DOCSIS Baseline Privacy to promote secure internet transactions.
SAFETY/INFORMATION
CABLE INSTALLER:
This reminder is provided to call your attention to Article 820-40 of the National Electrical Code (Section 54 of the Canadian Electrical Code, Part
1) which provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable entry as practical.
CAUTION
To ensure reliable operation and to prevent overheating, provide adequate ventilation for this modem and keep it away from heat sources. Do not locate near heat registers or other heat-producing equipment. Provide for free air flow around the cable modem and its power supply.
Please fill out the product registration card that came with this modem and return it immediately. Returning the card allows us to contact you if needed.
Keep your sales receipt to obtain warranty parts and service and for proof of purchase. Attach it here and record the serial and model numbers in case you need them. The numbers are located on the back of the modem.
Model No. ____________________________________________________
Serial No. ____________________________________________________
Purchase Date: ________________________________________________
Dealer/Address/Phone: _________________________________________
_____________________________________________________________
Product Registration
If you purchased this product at a retail outlet, please read the following:
1
Table Of Contents
introduction ................................................................ 2
Cable Modem Features ....................................................... 2
Computer Requirements ..................................................... 2
Cable Modem Overview...............................................3
Cable Internet Service Requirements ................................. 3
What The Modem Does ...................................................... 3
What The Modem Needs To Do Its Job .............................. 3
The Right Cable Company ............................................ 3
The Internet Service Provider (ISP)............................... 3
before you begin........................................................... 4
Contact Your Local Cable Company ................................... 4
Connecting the Cable Modem ................................. 5
activating the Cable Modem .................................. 8
Initialization Mode .............................................................. 8
Using the Cable Modem.............................................. 9
Buttons ................................................................................. 9
Light Indicators – Operational Mode ................................. 9
Reset Switch....................................................................... 10
Other Status Lights ............................................................ 11
FREQUENTLY ASKED QUESTIONS ..................................12
Troubleshooting ........................................................ 13
Service INFORMATION .................................................14
Quick Reference............................................................ 15
FCC INFORMATION .......................................................... 17
glossary ......................................................................... 18
2
IBM PC COMPATIBLE MACINTOSH**
CPU Pentium preferred PowerPC or higher
System RAM 16MB (32MB preferred) 16MB (24MB preferred)
Operating System Windows* 95/98/2000/NT Mac OS** 7.5.3 or higher
Linux
Available Disk Space Minimum 45MB (90MB preferred) Minimum 31MB (69MB preferred)
Video VGA or better (SVGA preferred) VGA or better (SVGA built-in preferred)
Floppy Drive 3.5” High Density (CD-ROM preferred) 3.5” High Density (CD-ROM preferred)
Ethernet 10BaseT or 100BaseT 10BaseT or 100BaseT
An Ethernet card makes it possible for your computer to pass data to and from the internet. You must have an Ethernet card and software drivers installed in your computer. You will also need a standard Ethernet cable to connect the Ethernet card to your cable modem.
Cable Modem Features
• Capable of receiving data at rates of up to 3000K‡ Mbps (3 Megabits per second, over 100 times faster than 56K)
• Ability to send and receive data over the cable line
• Plug-and-play operation for easy setup and installation
• Compliance to DOCSIS specification (see page 12)
• ON/OFF Button to put the Ethernet port in standby mode
• Email waiting notification capability
• Diagnostics via LED or HTTP server
• Ability to receive automatic software updates, if initiated by your cable company.
‡
The following may affect the speed of your cable modem: your computer equipment and configuration (processor speed, amount of RAM, available disk space); the number of programs you are running at the same time; the capacity of your ISP; network traffic levels; the number of Ethernet or USB devices in use on your computer. Your cable company may or may not fully support the speed capabilites of this modem.
Computer Requirements
• Personal computer with the following minimum system requirements (note that the minimum requirements may vary by cable company):
introduction
* Windows is a trademark of the Microsoft Corporation ** Macintosh and the Mac OS are trademarks of Apple Computer, Inc.
3
What The Modem Does
The RCA Digital Cable Modem serves as a two-way high-speed bridge between your personal computer and a cable Internet Service Provider (ISP). It converts information that originates from the Internet or your computer into electronic messages that can be transported over the same wires your cable company uses to transport video signals.
What The Modem Needs To Do Its Job
The Right Cable Company
Make sure your local cable company provides data services that use cable TV industry-standard DOCSIS technology.
The Internet Service Provider (Isp)
Your cable company gives you access to an Internet Service Provider (ISP). The ISP is your gateway to the Internet. It provides you with a pipeline to access Internet content on the World Wide Web (WWW).
Check with your cable company to make sure you have everything you need to begin; they’ll know if you need to install special software or reconfigure your computer to make your cable internet service work for you.
Cable Modem Overview
cable internet service requirements
• Cable company that offers DOCSIS-compliant internet services
Computer
Internet
Cable
Modem
Cable Company
(Internet Service
Provider)
4
before you begin
Contact Your Local Cable Company
You will need to contact your cable company to establish an Internet account before you can use your modem. You should have the following information (which you will find on the sticker on the modem) ready:
• The serial number
• The model number of the modem
• The Media Access Control (MAC) address
CAUTION
Your cable company should always be consulted before installing a new cable outlet. Do not attempt any rewiring without contacting your cable company first.
Please verify the following with the cable company:
• The cable service to your home supports DOCSIS-compliant two-way modem access.
• Your Internet account has been set up.
• You have a cable outlet near your PC and it is ready for cable modem service.
Record your information here: Serial Number: _________________________ Model Number: _________________________ MAC Address: __________________________
S.N. MODEL: MAC:
XXXXXXXXXXXXXX
DCMXXX 001095XXXXXX
5
Connecting the Cable Modem
NOTE: It is important to supply power to the modem at all times. Keeping your modem plugged in will keep it connected to the Internet. This means that it will always be ready when you are. To disconnect just your computer from the Internet, use the ON/OFF button to put the modem in stand-by mode.
CABLE
RESET
POWER AC
ADAPTER
ETHERNET
Ethernet
AC Power
Coaxial Cable
Cable In
Thomson Power AC Adapter*
Written installation instructions appear on the following page.
3
1
2a
2b
*NOTE: Use only the Thomson power supply that accompanied this unit. Using other adapters may damage the unit.
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