Passing on, and copying of this document, use and communication of its contents is not permitted without written authorization
from THOMSON. The content of this document is furnished for informational use only, may be subject to change without notice,
and should not be construed as a commitment by THOMSON. THOMSON assumes no responsibility or liability for any errors or
inaccuracies that may appear in this document.
The following trademarks are used in this document:
SpeedTouch™ is a trademark of THOMSON.
Microsoft®, MS-DOS®, Windows® and Windows NT® are either registered trademarks or trademarks of Microsoft Corpora-
tion in the United States and/or other countries.
UNIX® is a registered trademark of UNIX System Laboratories, Incorporated.
Apple® and Mac OS® are registered trademarks of Apple Computer, Incorporated, registered in the United States and other
countries.
Adobe, the Adobe logo, Acrobat and Acrobat Reader are trademarks or registered trademarks of Adobe Systems, Incorpo-
rated, registered in the United States and/or other countries.
Netscape® and Netscape Navigator® are registered trademarks of Netscape Communications Corporation.
Ethernet™ is a trademark of Xerox Corporation.
UPnP™ is a certification mark of the UPnP™ Implementers Corporation.
Wi-Fi® and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. "Wi-Fi CERTIFIED", "Wi-Fi ZONE", "Wi-Fi Alli-
ance", their respective logos and "Wi-Fi Protected Access" are trademarks of the Wi-Fi Alliance.
Other products may be trademarks or registered trademarks of their respective manufacturers.
7.2UPnP™ on Windows XP Systems............................................... 126
7.3Voice over IP Troubleshooting................................................... 128
7.4Reset to Factory Defaults .......................................................... 129
iv
E-DOC-CTC-20050401-0008 v1.0
Used Symbols
About this User’s Guide
A note provides additional information about a topic.
A tip provides an alternative method or shortcut to perform an action.
A caution warns you about potential problems or specific precautions that
!
need to be taken.
About this User’s Guide
Terminology
Typographical
Conventions
Documentation and
software updates
Generally, the SpeedTouch™716v5(i) and the SpeedTouch™716v5(i) WL will be
referred to as SpeedTouch™ in this User’s Guide.
In interactive input and output, typed input is displayed in a bold font and
commands are displayed
Comments are added in italics.
Example:
=>language list
CODE LANGUAGE VERSION FILENAME
en* english 4.2.0.1 <system>
THOMSON continuously develops new solutions, but is also committed to improve
its existing products.
For more information on THOMSON's latest technological innovations, documents
and software releases, visit us at:
like this.
Only one language is available
www.speedtouch.com
E-DOC-CTC-20050401-0008 v1.0
1
About this User’s Guide
2
E-DOC-CTC-20050401-0008 v1.0
Chapter 1
Your SpeedTouch™
1Your SpeedTouch™
IntroductionWith the SpeedTouch™716v5 (WL) (Wireless) Residential DSL Gateway with Voice
you can build a secure home or small office network, seamlessly connecting wired
and wireless devices, surf the Internet at high speed, make and receive phone calls
over the Internet or over the traditional phone line - all combined in one device.
InstallationFor more information on how to set up your SpeedTouch™, installation and wiring
and how to do a first Internet connection setup, refer to the provided Installation and
Setup Guide.
ContentsThis User’s Guide will assist you in configuring your SpeedTouch™.
Safety instructionsBefore connecting the SpeedTouch™, please read the SpeedTouch™ Quick Installation
Guide and the Safety Instructions and Regularity Notices.
E-DOC-CTC-20050401-0008 v1.0
3
Chapter 1
Your SpeedTouch™
1.1SpeedTouch™ Features
IntroductionYour SpeedTouch™ offers you a wide range of outstanding features.
In this section you will find a comprehensive overview of the:
Advanced configuration via telnet - Command Line Interface (CLI)
Remote management access control
ManagementMulti-level user protection, Event logging
DHCP server, client and relay, DHCP-to-PPP spoofing
DNS server, client and relay
Time synchronization:
SNTPv1, SNTPv2, SNTPv3 and SNTPv4
System logging
SNMPv1 agent with MIB-II
Firmware upgradeable via upgrade wizard on Setup CD
Chapter 1
Your SpeedTouch™
VoIPTwo VoIP (FXS) ports for VoIP phone calls, supporting:
intelligent lifeline backup
manual selection of PSTN mode or VoIP mode while making a phone call
Automatic selection of PSTN phone call on dialing emergency numbers
Support for IP QoS for VoIP
E-DOC-CTC-20050401-0008 v1.0
7
Chapter 1
Your SpeedTouch™
1.2SpeedTouch™ LED Behaviour
Front panel LEDsThe SpeedTouch™ is equipped with a number of LEDs on its front panel, indicating
the state of the device during normal operation.
12
VoIP
Ready
PWRPPPEthernetDSLUSBPhone
12
34
WLAN
Following table shows the meaning of the different LEDs:
IndicatorDescription
NameColourState
PWRGreenOnPower on, normal operation
RedOnStartup pending
FlashingUpdating firmware
OffPower off
DSLGreenFlashingDSL line trying to detect carrier
signal
High speed
flashing
OnDSL line synchronised, no Internet
OffPower off or DSL line not
DSL line trying to synchronise
activity
synchronised
PPPGreenFlashingInternet activity
OnAt least one PPPoA or PPPoE
connection is up. Users can access
the Internet.
OffNo PPPoA or PPPoE connection
Ethernet 1-4GreenFlashingEthernet activity
OnEthernet connection, no activity
OffNo Ethernet connection
8
E-DOC-CTC-20050401-0008 v1.0
IndicatorDescription
NameColourState
USBGreenFlashingUSB activity
OnUSB connection, no activity
OffPower off or wait for USB
connection going up
Chapter 1
Your SpeedTouch™
WLAN
(SpeedTouch™7
16v5 WL only)
Phone 1-2GreenOnThe phone is off hook
VoIP ReadyGreenOnVoIP service up
GreenFlashingWireless activity
OnWireless LAN enabled
OffWireless LAN disabled
OffThe phone is on hook or no phone
connected
FlashingVoIP activity
OffVoIP service down
E-DOC-CTC-20050401-0008 v1.0
9
Chapter 1
Your SpeedTouch™
1.3How to Access your SpeedTouch™
Access methodsYour SpeedTouch™ is accessible in one of following ways:
Access MethodCan be used to:
WebConfigure your SpeedTouch™ via HTTP or
HTTPS.
For more information, see “1.3.1 Access via
the Web Interface” on page 11.
Command Line Interface (CLI)Fine tune your SpeedTouch™ configuration.
For more information, see “1.3.2 Access via
CLI” on page 12.
File Transfer Protocol (FTP)Backup and restore data on your SpeedTouch™.
For more information, see “1.3.3 Access via
FTP” on page 14.
Remote AssistanceAllow a remote user to help you configuring
your SpeedTouch™.
For more information, see “1.3.4 Remote
Assistance” on page 17.
10
E-DOC-CTC-20050401-0008 v1.0
1.3.1Access via the Web Interface
ProcedureTo access the SpeedTouch™ via the web interface:
1Open a web browser.
2In the address bar type your SpeedTouch™’s IP address or DNS host name, by
default that is ‘http://speedtouch.lan’ or ‘192.168.1.254’.
You can access the pages via the http protocol. For remote assistance
the secure version, https, in combination with certificates is used;
provide your ISP with the https link, user name and password before
he can log on to the pages. For more information, see “1.3.4 Remote
Assistance” on page 17.
3As a result the SpeedTouch™ Home page appears, from where you can navigate
to all the configurable aspects of the SpeedTouch™.
Chapter 1
Your SpeedTouch™
E-DOC-CTC-20050401-0008 v1.0
For more information on the web pages, see “5 SpeedTouch™ Web Interface” on
page 57.
11
Chapter 1
Your SpeedTouch™
1.3.2Access via CLI
Command Line
Interface (CLI)
You can access the Command Line Interface (CLI) via:
A Telnet session
This requires that TCP/IP connectivity exists between the host from which the
Telnet session is opened and the SpeedTouch™. Your SpeedTouch™ and the
connected PC must have an IP address in the same subnet.
Quote site commands (over FTP)
For more information, see “ Quote site command” on page 16.
For information on CLI commands, see the SpeedTouch™ CLI Reference Guide.
2At the prompt, type ftp followed by the IP address of your SpeedTouch™
(default is 192.168.1.254).
3Enter your SpeedTouch™ security user name and password.
The default user is ‘Administrator’ and the default password is blank.
4The example below shows an FTP session to the SpeedTouch™ file system:
File system structureThe structure of the file system is very simple: It consists of a single root directory
called root and a subdirectory called dl.
The root directory contains:
all the necessary files for the SpeedTouch™ to boot correctly
the dl directory
The dl (download) directory contains the software image.
If you made changes to the SpeedTouch™ configuration and saved
them, a user.ini configuration settings file is created in the dl
subdirectory.
14
E-DOC-CTC-20050401-0008 v1.0
Chapter 1
Your SpeedTouch™
File system access
rights
Common FTP
commands
On the different directories you have following privileges:
DirectoryAccess rights
rootNO read/write
dlread/write
Depending on the access rights you have on a directory, you can use one of
following commands:
Command...You can use to...
cdaccess another directory than the one currently open.
Example: ftp>cd dl.
dirlist the directory files.
Example: ftp>dir.
binset the transfer mode to ‘binary’.
hashturn on the hashing option.
putupload files.
Example: ftp>put C:/MyBackupFiles/user.ini.
A configuration file must be uploaded to the dl directory.
getdownload files.
Example: ftp>get user.ini.
Downloading the configuration file must be done from the dl
directory.
deletedelete files.
byequit FTP.
E-DOC-CTC-20050401-0008 v1.0
15
Chapter 1
Your SpeedTouch™
FTP fil e tr a ns f erTo allow correct file transfers, set the transfer mode to “binary”: At the ftp prompt,
type bin and press Enter.
Turn on the hashing option to see the progression of the file transfer: At the
ftp prompt type hash and press Enter.
Example:
/home/doejohn{1}$ftp 192.168.1.254
Connected to 192.168.1.254
220 Inactivity timer = 120 seconds. Use 'site idle <secs>' to change.
Name (192.168.1.254:doejohn):
331 SpeedTouch™ (00-90-D0-01-02-03) User 'doejohn' OK. Password requir
ed.
Password : ######
330 OK
ftp>
ftp>bin
200 TYPE is now 8-bit binary
ftp>
ftp>hash
200Hash mark printing on (8192 bytes/hash mark).
ftp>cd dl
250 Changed to /dl
ftp>put C:\user.ini
200 Connected to 192.168.1.10 port 1271
150 Opening data connection for user.ini
226 File written successfully
ftp: 256 bytes sent in 0,000Seconds 256000,000Kbytes/sec.
ftp>
Quote site commandAll the CLI commands can be executed from within an FTP session. Only complete
CLI commands (in other words, the complete command syntax with all the
parameters already specified) can be executed.
Example: To execute the CLI command
type ‘quote site software cleanup’ and press Enter.
1Go to the SpeedTouch™ pages, as described in “1.3.1 Access via the Web
Interface” on page 11.
2In the menu select Toolbox > Remote Assistance.
3Click Enable Remote Assistance.
4Provide the following parameters to your helpdesk:
URL (the HTTPS link)
User name
Password
5Your ISP is now able to access your SpeedTouch™ via the secure HTTPs link in
combination with the provided certificate (a secure authentication mechanism).
For security reasons, after 20 minutes of inactivity, or on reboot, Remote
Assistance will be automatically disabled.
Chapter 1
Your SpeedTouch™
Disabling remote
access
To disable remote assistance:
1Go to the SpeedTouch™ pages, as described in “1.3.1 Access via the Web
Interface” on page 11.
2In the menu select Toolbox > Remote Assistance.
3Click Disable Remote Assistance.
E-DOC-CTC-20050401-0008 v1.0
17
Chapter 1
Your SpeedTouch™
18
E-DOC-CTC-20050401-0008 v1.0
2Local Network Setup
IntroductionThe SpeedTouch™ offers you following local networking solutions:
Wired Ethernet
USB (1.1)
Wireless Ethernet on the SpeedTouch™716v5 WL
Device settingsOnce you’ve connected a device, you are able to personalise its settings:
1Go to the SpeedTouch™ web pages.
2In the menu select Home Network > Devices.
3Click the name of your device, or if the device’s settings haven’t been
personalised yet, click the MAC address of the device.
4On the top right, click Configure.
5Now you can change the device’s name, lock its IP address and assign
applications and services to the device.
Chapter 2
Local Network Setup
E-DOC-CTC-20050401-0008 v1.0
19
Chapter 2
Local Network Setup
2.1Wired Ethernet
Local networkThe Ethernet ports on the backpanel allow you to connect the SpeedTouch™ to an
existing 10 or 100 Base-T Ethernet network or one (or more) computer(s) with
installed Ethernet card.
Using the SpeedTouch™ Ethernet switch, you can create a local Ethernet network of
up to four devices, without needing extra networking devices.
In the SpeedTouch™ package, a yellow full-wired straight-through RJ-45/RJ45 Ethernet cable is included.
Standard wiring
procedure
Use the yellow Ethernet cable provided to wire your computer's Ethernet port to one
of the SpeedTouch™'s Ethernet ports.
The Ethernet cable can also be used to wire any Ethernet port of your SpeedTouch™
to an external hub or switch.
Please follow the installation instructions supplied with the external hub or
switch for connections and Ethernet cabling.
Device settingsOnce you’ve connected a device, you are able to personalise its settings.
For more information, see “ Device settings” on page 19.
Managed Ethernet
switch
Your SpeedTouch™ intelligently switches data between the devices on your LAN,
using priority queuing to ensure that higher priority messages are delivered first and
in real-time. This feature maximizes your network performance.
You can configure the managed Ethernet switch manually using CLI (For more
information, see the SpeedTouch™ CLI Reference Guide).
20
E-DOC-CTC-20050401-0008 v1.0
2.2USB
Chapter 2
Local Network Setup
Supported operating
systems
Installing and using the SpeedTouch™ USB connection on the SpeedTouch™ is
supported for following operating systems:
Microsoft Operating Systems:
MS Windows 98SE
MS Windows Millennium
MS Windows 2000
MS Windows XP
You may need the Windows installation CD-ROM during installation.
The installation procedures might be slightly different depending on
the MS Windows OS you are using.
Mac Operating Systems:
Mac OS X Jaguar (10.2)
Mac OS X Panther (10.3)
System requirementsFor Windows 98SE/ME:
Pentium processor 166 MHz or compatible
32 megabytes (MB) of memory
30 MB of free disk space
For Windows 2000/XP:
Pentium II processor or compatible
64 MB of memory
30 MB of free disk space
For Mac OS X:
128 MB of memory
30 MB of free disk space
PrerequisitesIt is strongly advised to remove any SpeedTouch™ USB driver installation that may
E-DOC-CTC-20050401-0008 v1.0
reside on your PC before you install USB drivers from the SpeedTouch™ Setup CD
delivered with your SpeedTouch™ product.
Make sure both your PC and SpeedTouch™ are turned on and operational.
In the SpeedTouch™ package, a blue USB cable is included to connect a
single computer to your SpeedTouch™.
21
Chapter 2
Local Network Setup
Installing Windows USB
driver
The installation is plug and play, meaning that installation will require almost no
effort.
Proceed as follows:
1Insert the blue USB cable provided into the SpeedTouch™ USB port marked with
the USB logo:
2The other end of the USB cable fits in (one of) the USB port(s) of your PC. In
most cases your PC's USB port is marked with the same USB symbol.
You can also connect your PC to the SpeedTouch™ via a USB hub.
3Windows will automatically recognise the Thomson USB Remote NDIS device:
4The Windows Found New Hardware Wizard appears:
This wizard will guide you through the installation procedure of the USB drivers.
Click Next to continue.
The Windows Found New Hardware Wizard may ask your
authorisation to connect to Window Update to search for software. If
this is the case, select No, not this time and click Next.
5Select Install the software automatically (Recommended), and click Next.
6The USB driver is being installed. After a while a completing dialogue will
appear. Click Finish to complete the installation.
7As a result your USB connection is installed and ready for use.
Verifying U SB
connectivity in Windows
Installing Mac USB
drivers
Device settingsOnce you’ve connected a device, you are able to personalise its settings. For more
The SpeedTouch™ USB connection is represented as a local network interface. You
can easily check this interface by opening the Network Connections window from
Windows’ Control Panel:
The USB driver will be installed automatically on your Mac.
On the Setup CD, the Mac USB driver is located in stInstall.app > Contents > MacOS > CDCdriver.
information, see “ Device settings” on page 19.
22
E-DOC-CTC-20050401-0008 v1.0
Loading...
+ 110 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.