RCA 27993 User Manual
27993
40-Channel 2.4 GHz Caller ID Cordless
Telephone/Answering Machine
User’s Guide
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FCC REGISTRATION INFORMATION
Your telephone equipment is registered with the Federal Communications Commission and is in compliance with
parts 15 and 68, FCC Rules and Regulations.
1 Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the FCC Registration number
and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information to
your telephone company.
The REN is useful in determining the number of devices you may connect to your telephone line and still have
all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the
RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may
connect to your line as determined by the REN, you should contact your local telephone company.
Notes
• This equipment may not be used on coin service provided by the telephone company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone
equipment if you are on a party line. Check with your local telephone company.
• Notice must be given to the telephone company upon permanent disconnection of your telephone from
your line.
2 Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the telephone network, the telephone
company shall, where practicable, notify you that temporary discontinuance of service may be required.
Where prior notice is not practicable and the circumstances warrant such action, the telephone company may
temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone
company must: (1) promptly notify you of such temporary discontinuance; (2) afford you the opportunity to
correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to
procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities, equipment, operations or
procedures where such action is required in the operation of its business and not inconsistent with FCC Rules
and Regulations. If these changes are expected to affect the use or performance of your telephone equipment,
the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.
INTERFERENCE INFORMATION
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference; and (2) This device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pur suant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the
interference).
• Reorient or relocate and increase the separation between the telecommunications equipment and recei ving
antenna.
• Connect the telecommunications equipment into an outlet on a circuit different from that to which the
receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an experienced radio/
television technician for additional suggestions. Also, the Federal Communications Commission has
prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is
available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number
004-000-00345-4 when ordering copies.
HEARING AID COMPATIBILITY
This telephone system meets FCC standards for Hearing Aid Compatibility.
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FCC NUMBER IS LOCATED ON THE CABINET BOTTOM
REN NUMBER IS LOCATED ON THE CABINET BOTTOM
TABLE OF CONTENTS
FCC REGISTRATION INFORMATION .................... 2
INTERFERENCE INFORMATION ............................ 2
HEARING AID COMPATIBILITY ............................ 2
INTRODUCTION .............................................. 4
BEFORE Y OU BEGIN ....................................... 5
PARTS CHECKLIST ...................................... 5
MODULAR JACK REQUIREMENTS .................. 5
DIGITAL SECURITY SYSTEM ......................... 5
DESKTOP INSTALLATION .............................. 6
WALL MOUNT INSTALLATION ....................... 7
ANSWERING MACHINE SETUP .......................... 9
SETTING THE VOICE T IME/DAY STAMP ......... 10
SETTING THE SPEAKER V OLUME ................. 10
VOICE INSTRUCTIONS ............................... 10
RECORDING THE OUTGOING ANNOUNCEMENT 10
REVIEWING ANNOUNCEMENT ......................11
SETTING THE RING SELECT ......................... 11
ANSWERING MACHINE OPERATION ................. 12
MESSAGES INDICATOR .............................. 12
SCREENING CALLS FROM THE BASE ............. 12
MESSAGE PLAYBACK ................................ 12
MEMORY FULL ........................................ 12
ERASING MESSAGES ................................ 13
LEAVING A MEMO ................................... 13
TELEPHONE SETUP ....................................... 14
SETTING THE DISPLAY LANGUAGE ............... 15
SETTING THE LOCAL AREA CODE ................ 15
SETTING THE RINGER T ONE ........................ 15
SETTING THE T ONE/PULSE ......................... 16
SETTING THE FACTORY DEFAULT ................. 16
CORDLESS PHONE BASICS ............................. 16
MAKING A CALL ...................................... 16
IN USE INDICATOR ................................... 17
REDIAL .................................................. 17
RECEIVING A CALL ................................... 17
FLASH ................................................... 17
VOLUME ................................................ 17
MUTE .................................................... 18
HOLD .................................................... 18
RINGER SWITCH ...................................... 18
PAGING THE HANDSET .............................. 18
CALLER ID FEATURES ................................... 19
CALLER ID WITH CALL WAITING ................. 19
RECEIVING AND STORING CALLS ................. 19
REVIEWING MESSAGES ............................. 20
DELETING RECORDS ................................. 20
DELETING THE CURRENT RECORD .......... 20
DELETING ALL RECORDS ..................... 20
STORING CALLER ID RECORDS IN
MEMORY ................................... 20
STORING A REDIAL NUMBER ..................... 20
DIALING A CALLER ID NUMBER ................. 21
CHANGING THE NUMBER FORMAT ............... 21
MEMORY .................................................... 22
STORING A NAME AND NUMBER IN
MEMORY ................................... 22
CHANGING A STORED NUMBER .................. 23
DIALING A STORED NUMBER ..................... 23
CHAIN DIALING FROM MEMORY ................. 23
INSERTING A PAUSE IN THE DIALING
SEQUENCE ................................. 24
REVIEWING AND DELETING STORED
ADVANCED FEATURES ................................... 24
NUMBERS .................................. 24
CHANNEL BUTTON ................................... 24
TEMPORARY T ONE .................................... 25
REMOTE ACCESS ......................................... 25
USING THE HANDSET ............................... 25
ANTENNA INDICATOR .......................... 26
SCREENING CALLS FROM THE HANDSET ....... 26
MEMORY FULL ........................................ 26
ACCESSING THE ANSWERING MACHINE FROM
ANOTHER LOCATION .................... 26
CHANGING THE SECURITY CODE ................. 27
HEADSET AND BELT CLIP OPERATION .............. 28
(Table of Contents continued on the
following page.)
WARNING: TO PREVENT FIRE OR
ELECTRICAL SHOCK HAZARD, DO
NOT EXPOSE THIS PRODUCT TO
RAIN OR MOISTURE.
CAUTION:
RISK OF ELECTRIC SHOCK
DO NOT OPEN
THE LIGHTNING FLASH
AND ARROW HEAD
WITHIN THE TRIANGLE
IS A WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE THE
PRODUCT.
CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
COVER (OR BACK). NO USER
SERVICEABLE PARTS INSIDE. REFER
SERVICING TO QUALIFIED SERVICE
PERSONNEL.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING THE
PRODUCT.
3
CONNECTING AN OPTIONAL HEADSET TO
THE
CONNECTING THE BELT CLIP ...................... 28
CHANGING THE BATTERY ............................... 29
BATTERY SAFETY PRECAUTIONS ................. 29
GENERAL PRODUCT CARE ............................. 30
HANDSET SOUND SIGNALS ........................... 30
DISPLAY AND CALLER ID MESSAGES .............. 30
ANSWERING MACHINE DISPLAY MESSAGES ..... 31
HANDSET ............................. 28
TROUBLESHOOTING GUIDE ............................ 32
CORDLESS PHONE SOLUTIONS ................... 32
CALLER ID ............................................. 33
ANSWERING MACHINE SOLUTIONS ............. 33
CAUSES OF POOR RECEPTION ........................ 34
SERVICE ..................................................... 34
INDEX ........................................................ 35
ACCESSORY ORDER FORM ............................ 37
LIMITED W ARRANTY ..................................... 38
INTRODUCTION
Your cordless telephone/answering machine with Caller ID and Call Waiting is
designed to give you flexibility in use and high quality performance. To get the
most from your new cordless telephone/answering machine, we suggest that
you take a few minutes right now to read through this instruction manual.
This telephone is a multifunction product for use with the Call Waiting and
Caller ID services available from your local telephone company. Your Caller
ID Call Waiting phone allows you to:
• View the name and telephone number of a caller (Call Waiting Caller ID).
• Identify callers before you answer the phone.
• View the time and date of each incoming call.
• Record up to 40 Caller ID messages sequentially.
• Know who called while you are on the other line or when you were away.
• Screen unwanted calls, eliminate harassment from annoying calls, or to
get prepared before answering a call.
IMPORTANT: In order to use all of the features of this telephone, you must
subscribe to two separate services available from your local telephone
company: the standard Name/Number Caller ID Service to know who is
calling when the phone rings and Caller ID with Call Waiting Service to know
who is calling while you are on the phone.
Because cordless phones operate on electricity, you should have at least one
phone in your home that isn’t cordless, in case the power in your home goes out.
CAUTION: When using telephone equipment, there are basic safety
instructions that should always be followed. Refer to the IMPORTANT
SAFETY INSTRUCTIONS provided with this product and save them for
future reference.
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BEFORE YOU BEGIN
PARTS CHECKLIST
Make sure your package includes the items shown here.
answerer on/off
memo
announce
erase
page
skip
charge
rev
in use
k
c
a
b
l
l
a
c
FORMAT
TALK
CID
delete
r
l
e
e
d
c
i
n
a
a
l
c
hold
k
s
i
v
p
e
r
s
/
t
o
y
a
p
l
p
3
DEF
1
2
ABC
6
MNO
4
GHI
5
PLAY/
STOP
JKL
9
WXYZ
7
PQRS
8
TUV
s
a
e
r
e
#
PAUSE
*
TONE
O
OPER
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n
s
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g
m
a
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p
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h
h
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n
a
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mute
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Handset battery
Base
Handset
Mounting
bracket
Belt clip
Long telephone
line cord
AC power
supply
MODULAR JACK REQUIREMENTS
You need an RJ11 type modular phone jack, which is the most
common type of phone jack and might look like the one pictured
here. If you don’t have a modular jack, call your local phone
company to find out how to get one installed.
DIGITAL SECURITY SYSTEM
Your cordless phone uses a digital security system to protect against false
ringing, unauthorized access, and charges to your phone line.
When you place the handset in the base, the unit verifies its security code.
After a power outage or battery replacement, you should place the
handset in the base for about 20 seconds to reset the code.
INSTALLATION NOTE: Some cordless telephones operate at frequencies that may
cause interference to nearby TVs microwave ovens, and VCRs. To minimize or prevent
such interference, the base of the cordless telephone should not be placed near or on
top of a TV, microwave ovens, or VCR. If such interference continues, move the
cordless telephone farther away from these appliances.
Certain other communications devices may also use the 2.4 GHz frequency for
communication, and, if properly set, these devices may interfere with each other and/
or your new telephone. If you are concerned with interference, please refer to the
owner’s manual for these devices on how to properly set channels to avoid
interference. Typical devices that may use the 2.4 GHz frequency for communication
include wireless audio/video senders, wireless computer networks, multi-handset
cordless telephone systems, and some long-range cordless telephone systems.
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DESKTOP INSTALLATION
3
2
4
1. Remove the battery compartment door on the handset, insert the battery
pack, plug the cord into the jack (inside the compartment), and replace
the compartment door.
2. Set the RINGER switch (on the handset) to ON, and place the handset in
the cradle on the base.
3. Plug the power supply cord into the power jack on the back of the base
and into an electrical outlet. The "charge/in use" indicator comes on,
verifying the battery is charging.
Allow the phone to charge for 12 hours prior to first use. If you don't
properly charge the phone, battery performance will be compromised.
4. Plug the telephone line cord into the TEL LINE jack on the back of the
base and into a modular phone jack.
1
CAUTION: Use only the ATLINKS USA, Inc. 5-2521 power supply that
came with this unit. Using other power supplies may damage the unit.
6
WALL MOUNT INSTALLATION
callback
FORMAT
TALK
CID
d
e
l
e
t
e
r
e
d
i
a
l
cancel
hold
s
/
t
o
y
a
p
l
p
3
DEF
1
2
DEF
6
MNO
4
GHI
5
1
2
ABC
9
WXYZ
7
PQRS
8
TUV
s
a
e
r
e
#
PAUSE
*
TONE
O
OPER
r
n
s
a
g
m
a
o
r
p
chan
sh
fla
mute
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e
m
5
1. Remove the battery compartment door on the handset, insert the battery
pack, plug the cord into the jack (inside the compartment), and replace
the compartment door.
2. Set the RINGER switch (on the handset) to ON and place the handset in
the cradle on the base.
3. Plug the power supply into the power jack on the back of the base and
the other end into an electrical outlet. The "charge/in use" indicator
comes on, verifying the battery is charging.
Allow the phone to charge for 12 hours prior to first use. If you don't
properly charge the phone, battery performance will be compromised.
3
6
7
NOTE: If desired, gather the extra power adapter line cord together, fasten
with a wire tie, and store inside the wall mounting bracket.
CAUTION: Use only the ATLINKS USA, Inc. 5-2521 power supply that
came with this unit. Using other power supplies may damage the unit.
(Installation continued on the following page.)
7
4. Remove the handset from the cradle and set aside. Turn the base over
and align the four slots on the bottom of the base with the four hooktabs on the mounting bracket.
5. Insert the hook-tabs into the slots and push upwards until the mounting
bracket snaps securely into place.
6. Plug the telephone line cord into the TEL LINE jack on the back of the
base and into a modular jack.
NOTE: If desired, gather the extra telephone line cord together, fasten with a
wire tie, and store inside the wall mounting bracket.
7. Slip the mounting holes on the bracket over the wall plate posts and
firmly slide the unit down into place (wall plate not included).
8. Place the handset in the cradle.
CAUTION: Use only the ATLINKS USA, Inc. 5-2521 power supply that
came with this unit. Using other power supplies may damage the unit.
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ANSWERING MACHINE SETUP
This section shows you how to set up your answering machine to receive
incoming calls. Before you begin the setup, you must turn on the
answering machine.
• Press the answer on/off button to turn the answering machine on and off.
The MESSAGES indicator lights when the answering machine is on. The
indicator blinks when you have messages.
NOTE: The answering machine displays “- -” when it is off.
answer on/off button
answerer on/off
memo button
announce button
memo
announce
page
erase
up/down volume
control
day/check button
page button
erase button
skip button
charge/in use
indicator
skip
PLAY/
charge
in use
STOP
rev
min button
display/messages
indicator
PLAY/STOP buttonrev button
9
hour button
SETTING THE VOICE TIME/DAY STAMP
1. Make sure the answering machine is ON.
2. Press and hold the day/check button to set the day of the week.
3. Press the hour button to set the hour (a.m. or p.m.).
4. Press the min button to set the minute. When you press and hold the
min button, the time advances in 5-minute intervals.
5. Press and release the day/check button to review the day and time
settings.
SETTING THE SPEAKER VOLUME
Use the volume up/down buttons to adjust speaker volume to a
comfortable level.
VOICE INSTRUCTIONS
If you need additional assistance, press the rev (review) button when you
plug in the answering machine and follow the voice instructions.
RECORDING THE OUTGOING ANNOUNCEMENT
For best results when recording, you should be about 9 inches from the
microphone, and eliminate as much background noise as possible.
1. Make sure the answering machine is ON.
2. Press and hold the announce button. You need to hold the button until
you finish the announcement.
3. Begin talking after you hear the beep.
4. Release the button when you finish your announcement.
If you choose not to record an outgoing announcement, a default
announcement will play. To return to the default announcement after you
have recorded your own outgoing announcement, press the announce
button and release it when you hear the beep.
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Sample Outgoing Announcement
Hi, this is (use your name here), I can't answer the phone right now, so please leave your
name, number and a brief message after the tone, and I'll get back to you. Thanks.
REVIEWING ANNOUNCEMENT
• Press and release announce button to review your outgoing announcement.
SETTING THE RING SELECT
Set the RING SELECT switch on the back of the unit to choose the number
of times you want the phone to ring before the machine answers the call.
You can choose 3 rings or 5 rings.
Ring select switch
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ANSWERING MACHINE OPERATION
This section discusses the buttons and features on the answering machine.
MESSAGES INDICATOR
The MESSAGES indicator shows you how many new messages you have.
The answer on/off button must be on in order for the MESSAGES indicator
to work.
SCREENING CALLS FROM THE BASE
You may screen incoming calls by waiting for the caller to begin leaving a
message (to hear who it is), then pick up the handset, and press TALK/
callback to speak to the caller. The answering machine automatically stops
recording when you activate the handset or pick up an extension phone.
TIP: Make sure the volume on the base is set loud enough to hear your
incoming calls.
MESSAGE PLAYBACK
The messages indicator lets you know when you have messages. To play
messages, press play/stop.
While a message is playing, you can do the following:
• Press play/stop to stop the message playback.
• Press and release rev (review) to restart the current message; continue
to press and release rev (review) to go to previous messages.
• Press and release skip to go to the next message.
• Press play/stop to stop message playback.
MEMORY FULL
When the memory is full, the system answers after 10 rings. You should
erase some messages so the answering machine can record new messages.
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