RCA 27977 User Manual
27977
40-Channel 2.4 GHz Cordless
Call Waiting Caller ID
Compatible Headset Telephone
User's Guide
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IMPORTANT INFORMATION
NOTICE: This product meets the applicable Industry Canada
technical specifications.
The equipment must be installed using an acceptable method
of connection. The customer should be aware that compliance
with the above conditions may not prevent degradation of
service in some situations.
Repairs to certified equipment should be made by an
authorized Canadian maintenance facility designated by the
supplier. Any repairs or alterations made by the user to this
equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to
disconnect the equipment.
Users should ensure for their own protection that the
electrical ground connections of the power utility, telephone
lines and internal metallic water pipe systems, if present, are
connected together. This precaution may be particularly
important in rural areas.
CAUTION: Users should not attempt to make such
connections themselves, but should contact the appropriate
electric inspection authority, or electrician, as appropriate.
NOTES: This equipment may not be used on coin service
provided by the telephone company.
INTERFERENCE INFORMATION
This equipment generates and uses radio frequency energy
which may interfere with residential radio and television
reception if not properly installed and used in accordance
with instructions contained in this manual. Reasonable
protection against such interference is ensured, although
there is no guarantee this will not occur in a given
installation. If interference is suspected and verified by
switching this equipment on and off, the user is encouraged
ATLINKS Communications Canada Inc.
© 2004 ATLINKS Communications Canada, Inc.
Model 27977
55925270 (Rev. 1 CAN E)
04-31
Printed in China
Trademark(s) ® Registered
Marque(s) ® déposée(s)
to try to correct the interference by one or more of the
following measures: Reorient the radio/television receiver’s
antenna, relocate the equipment with respect to the receiver,
plug the equipment and receiver into separate circuit outlets.
The user may also wish to consult a qualified radio/television
technician for additional suggestions. This equipment has
been fully tested and complies with all limits for Class B
computing devices pursuant to part 15 FCC Rules and
Regulations. This device complies with RSS-210 of Industry
Canada. Operation is subject to the following two conditions:
(1) This device may not cause interference, and (2) This device
must accept any interference, including interference that may
cause undesired operation of the device.
HEARING AID COMPATIBILITY (HAC)
This telephone system meets FCC/Industry Canada
standards for Hearing Aid Compatibility.
REN NUMBER IS LOCATED ON THE CABINET BOTTOM
INTRODUCTION
CAUTION: When using telephone equipment,
there are basic safety instructions that should
always be followed. Refer to the IMPORTANT
SAFETY INSTRUCTIONS provided with this
product and save them for future reference.
Your Caller ID phone stores and displays specific information,
provided by your local telephone company, to subscribers of Caller
ID or similar caller identification services.
Your Call Waiting Caller ID phone enables you to:
• Identify callers before you answer the phone.
• View the time and date of each incoming call.
• Record up to 40 Caller ID messages sequentially.
• Know who called while you were away.
To get the most from your new phone, we suggest that you take
a few minutes right now to read through this user’s guide.
IMPORTANT: In order to use all of the features of
this phone, you must subscribe to either the standard
Name/Number Caller ID Service or Call Waiting
Caller ID Service. To know who is calling while you
are on the phone, you must subscribe to Call Waiting
Caller ID Service.
IMPORTANT: Because cordless phones operate on
electricity, you should have at least one phone in your
home that isn’t cordless, in case the power in your home
goes out.
CAUTION:
RISK OF ELECTRIC SHOCK
WARNING: TO
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSE THIS
PRODUCT TO RAIN
OR MOISTURE.
DO NOT OPEN
THE LIGHTNING
FLASH AND ARROW
HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE
THE PRODUCT.
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR
BACK). NO USER
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
QUALIFIED SERVICE
PERSONNEL.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
DIALING PAD AND BASE LAYOUT
display
TALK/CALLBACK
button
CID/VOL
button
redial button
*tone/exit button
ch/delete button
memory button
page button
CID/VOL
button
format/mute
button
# pause button
flash/program button
charge in use
indicator
BEFORE YOU BEGIN
PARTS CHECKLIST
Make sure your package includes the items shown here.
Dialing pad
Base
AC power supply Telephone
Headset Battery compartment
line cord
cover
Belt Clip
Battery
TELEPHONE JACK REQUIREMENTS
To use this phone, you need an RJ11C
(CA11A) type modular telephone jack,
which might look like the one pictured
here, installed in your home. If you
don’t have a modular jack, call your
local phone company to find out how
to get one installed.
Wall plate
Telephone
line jack
INSTALLATION
• Never install telephone wiring during a
lightning storm.
• Never install telephone jacks in wet locations unless the
jack is specifically designed for wet locations.
• Never touch non-insulated telephone wires or terminals,
unless the telephone line has been disconnected at the
network interface.
• Use caution when installing or modifying
telephone lines.
• Temporarily disconnect any equipment connected to the
phone such as faxes, other phones, or modems.
IMPORTANT INSTALLATION
GUIDELINES
• Install telephone near both a telephone (modular) jack and
an electrical power outlet.
• Avoid sources of noise, such as a window by a busy
street, and electrical noise, such motors, microwave
ovens, and fluorescent lighting.
• Avoid heat sources, such as heating air ducts, heating
appliances, radiators, and direct sunlight.
• Avoid areas of excessive moisture or extremely
low temperature.
• Avoid dusty locations.
• Avoid other cordless telephones or personal computers.
INSTALLATION NOTE: Some cordless telephones
operate at frequencies that may cause interference to
nearby TVs, microwave ovens, and VCRs. To minimize
or prevent such interference, the base of the cordless
telephone should not be placed near or on top of a TV,
microwave ovens, or VCR. If such interference
continues, move the cordless telephone farther away
from these appliances.
DIGITAL SECURITY SYSTEM
Your cordless phone uses a digital security system to provide
protection against false ringing, unauthorized access, and
charges to your phone line.
When you place the dialing pad in the base, the unit verifies
its security code. After a power outage or battery
replacement, you should place the dialing pad in the base for
about 20 seconds to reset the code.
CONNECTING THE BATTERY
1. Plug the battery cord into the jack located inside the battery
compartment of the dial pad.
2. Put the battery compartment door on to the dial pad.
PRIOR TO USE
CONNECT BATTERY AND
INSTALL COVER
PRESS DOWN
FIRMLY
CHARGE FOR 12 HOURS
BATTERY
BLACK WIRE
RED
WIRE
BELT CLIP
Attach the belt clip by inserting the sides of
the belt clip into the slots on each side of
the dialing pad. Snap the ends of the belt
clip into place.
Slots for belt clips
CONNECTING THE HEADSET TO
DIALING PAD
THE
1. For hands free conversation,
connect the headset to the
HEADSET jack
as shown.
2. Adjust the headset to rest
comfortably at the back of your
head and over your ears. Move the
microphone to approximately 2 to
3 inches from your mouth.
CAUTION:
1. Do not twist the headset cord. Handle the headset
properly and carefully.
2. Always have the headset plugged into the
dialing pad.
3. Whenever you make or receive a call, the headset
should be plugged into the dialing pad, and you must
use the headset to listen and talk.
4. Place the dialing pad on the base.
NOTE: The phone will ring while the dialing pad is
in the charge cradle, but you cannot answer a call
while it is there.
TIP: To order a new headset, please refer to the accessory
order form at the end of this user’s guide.
CONNECTING THE AC
LECTRICAL) POWER
(E
NOTE: The dialing pad is charged facing up only.
Plug the power supply into the power jack on the back of
the base and the other end into an electrical outlet. The
CHARGE/IN USE indicator turns on, verifying the battery is
charging. If the dialing pad is not in the cradle, the
CHARGE/IN USE indicator is not lit.
CAUTION: Use only the ATLINKS USA, Inc.
5-2639 power supply that came with this unit.
Using other power supplies may damage the unit.
Allow the phone to charge for 12 hours prior to first use. If
you don't properly charge the phone, battery performance
is compromised.
NOTE: DO NOT connect the telephone line to the modular
jack until the phone has charged for 12 hours.
CONNECTING THE TELEPHONE LINE
1. Plug the telephone line cord into the TEL LINE jack on the
bottom of the base and into a modular jack.
2. Set the RINGER switch, on the dialing pad, to ON and
place the dialing pad in the base.
NOTE: The phone automatically defaults to touchtone dialing. To change to pulse (rotary) dialing, see
"Tone/Pulse Dialing Selection." If you don't know
which type of service you have, check with your local
telephone company.
INSTALLING THE
INTERCHANGEABLE COVER
This phone comes with interchangeable colored covers for the
handset, headset and base. Choose among four color sets
(one set installed) to suit your personal preference.
CHANGING THE HANDSET COVER
1. Carefully remove the existing handset cover by prying up
the notch at the bottom of the cover.
2. Reattach new cover by snapping the upper portion of the
cover into position first, and then snap the lower portion
into place.
CHANGING THE BASE COVER
1. Carefully remove the existing base cover by prying up the
notch at the top back edge of the cover.
2. Align the new base cover, and snap it securely into place.
CHANGING THE HEADSET COVER
1. Carefully remove the existing headset cover by prying up
the notch on the cover.
2. Align the new headset cover, and snap it securely
into place.
NOTE: The phone automatically defaults to touch-tone
dialing. To change to pulse (rotary) dialing, see "Tone/
Pulse Dialing." If you don't know which type of service you
have, check with your local telephone company.
SET UP
There are eight programmable menus available: Language,
Area Code, Tone/Pulse, Set Animation, Animation Select,
Dancing Keypad, Ringer Tone and Default Setting.
LANGUAGE SETTING SELECTION
1. Press the flash/program button until
in the display.
2. Use the or button to scroll to your selection.
3. Press flash/program to store selection.
ENG
(English) is the default setting.
AREA CODE SELECTION
1. Press the flash/program button until
in the display. - - - is the default setting.
2. Use the number pad to enter your three digit area code.
NOTE: If you make a mistake, press the ch/delete button
to erase the wrong area code and repeat step 2.
3. Press flash/program to store selection.
TONE/PULSE DIALING SELECTION
1. Press the flash/program button until
the display.
2. Use the or button to move the arrow to
or
3. Press flash/program to store selection.
PULSE
TONE
is the default setting.
.
ANIMATION
This setting lets you choose the animation that shows in the
display when the handset rings. Choices are:
(refer to Storing a Name and Number in Memory
CALLERS
for selection),
1. Press the flash/program button until
shows in the display.
setting.
2. Use the or button to select
CALLS
3. Press flash/program to save.
ALL CALLS
or
OFF
and
KNOWN CALLERS
.
OFF
ANIMATION SELECTION
This setting lets you select one of five display animations.
1. Press the flash/program button until
the display.
2. Use the or button or the touch tone pad to make
your selection. The current animation is displayed on the
first line of the display.
3. Press flash/program to save.
ANIMATION 1
is the default setting.
DANCING KEYPAD
Your touch tone pad is pre-programmed to "dance" when alert
tones are activated.
1. Press the flash/program button until
shows in the display. ON is the default setting.
2. Use the or button to choose ON or
3. Press flash/program to save.
RINGERTONE SELECTION
1. Press the flash/program button until
the display.
2. Use the or button or the touch tone to choose a
ringer tone.
3. Press flash/program to save.
RINGER TONE 1
>ENG FRA ESP
AREA CODE
>TONE PULSE
TONE
KNOWN
.
SETUP ANIMATION
is the default
KNOWN CALLERS, ALL
ANIMATION
DANCING KEYPAD
OFF
.
RINGER TONE
is the default setting.
shows
- - - shows
shows in
shows in
shows in
DEFAULT SETTING SELECTION
1. Press the flash/program button until
the display.
2. Use the or button or the number pad to move the
arrow to
If you choose
YES
, the unit resets to the factory default.
3. Press flash/program to confirm.
NO
is the default setting.
>NO
or
YES
.
NO
, the current settings remain. If you choose
DEFAULT
shows in
TELEPHONE OPERATION
MAKING OR ANSWERING CALLS
NOTE:
• The dialing pad is disabled when it is in the base
charging cradle. You must remove the dialing pad
from the base to make or answer a call.
• Placing the dialing pad in the base during a phone
call hangs up the phone.
• Always keep the headset plugged into the
dialing pad.
• You must use the headset to listen and talk.
Press the TALK/CALLBACK button on the dialing pad to get a dial
tone, to answer a call, or to hang up. Or dial the telephone
number first, and then press the TALK/CALLBACK button.
MUTE
To have a private, off-line conversation use the mute feature.
The party on the telephone line will not hear you, but you can
still hear them.
1. Press the format/mute button on the handset.
shows in the display.
2. Press the format/mute button again to cancel mute and
return to your phone conversation.
REDIAL
While the phone is on, press the redial button to redial the
last number you dialed (up to 32 digits). If you get a busy
signal, and want to keep dialing the number, just press redial
again (you don't have to turn the phone off and back on).
FLASH
Use the flash/program button to activate custom calling services
such as call waiting or call transfer, which are available through
your local phone company.
TIP: Don’t use the TALK/CALLBACK button to activate
custom calling services such as call waiting, or you’ll hang
up the phone.
IN USE INDICATOR LIGHT
The CHARGE/IN USE indicator is lit when the dialing pad is
charging in the cradle on the base or when the phone is ON.
It flashes when you receive an incoming call, when the PAGE
button is pressed, or if the battery is not installed in the
battery compartment of the dial pad.
CHANNEL BUTTON
While talking, you might need to manually change the channel
in order to get rid of static. Press and release the ch/delete
button to advance to the next channel.
TEMPORARY TONE DIALING
This feature is useful only if you use pulse dialing service.
Temporary tone dialing enables pulse (rotary) service phone
users to access touch-tone services offered by banks, credit
card companies, etc. For example, when you call your bank
you may need to enter your account number. Using the
temporary tone feature allows you to temporarily switch to
touch tone mode so you can enter and send your number.
1. Dial the telephone number and wait for the line
to connect.
2. When your call is answered, press the *tone/exit button on
the dialing pad to temporarily change from pulse dialing to
tone dialing.
3. Follow the automated instructions to get the information
you need.
4. To hang up, press the TALK/CALLBACK button on the
dialing pad, and the phone automatically returns to pulse
(rotary) dialing mode.
EXIT
Press the *tone/exit button to cancel any command
you initiated.
MUTE ON
FINDING THE DIALING PAD
This feature helps to locate a misplaced dialing pad.
Press the page button on the base. The dialing pad beeps
continuously for about two minutes or until you press any
button on the dialing pad. You may also press page to cancel.
NOTE: The ringer does not have to be ON for this feature
to work.
RINGER SWITCH
The RINGER switch must be ON for the dialing pad to ring
during incoming calls.
VOLUME
While the phone is ON, press the or buttons to
control the headset volume. There are four volume levels.
Press the button to increase the volume level, and press
the button to decrease it. The volume level shows in the
display. VOL 1 is the lowest level and VOL 4 is the loudest.
CALL TIMER
While you are talking on the phone, the total talk time is
displayed on the bottom line of the display.
CALLER ID (CID) FEATURES
Time
This unit receives and displays Caller ID information
transmitted by your local phone company. This information
may include the phone number, date, and time; or the name,
phone number, date, and time. The unit stores up to 40 calls
for later review.
Date
CALL WAITING CALLER ID
Provided you subscribe to Call Waiting Caller ID service from
your phone company, you may see in the display who is
calling when you hear the call waiting beep. The caller
identification information appears in the display after you
hear the tone.
• Press the flash/program button to put the current person on
hold so that you can answer the incoming call.
IMPORTANT: In order to use all of the features of
this unit, you must subscribe to either the standard
Name/Number Caller ID Service or Call Waiting
Caller ID Service. To know who is calling while you
are on the phone, you must subscribe to Call Waiting
Caller ID Service.
RECEIVING AND STORING
CID RECORDS
When you receive a call, the information is transmitted by the
phone company to your Caller ID telephone between the first
and second ring.
When the units Caller ID memory is full, a new call record
automatically replaces the oldest call record in memory.
appears in the display for calls received that have not been
reviewed.
number was received more than once.
REPT
indicates that a new call from the same
NOTE: Check with your local phone company regarding
name service availability.
REVIEWING CID RECORDS
As calls are received and stored, the display is updated to let
you know how many calls have been received.
• Press the button to scroll through the call records from
the most recent to the oldest.
• Press the button to scroll through the call records from
the oldest to the newest.
TRANSFERRING CID RECORDS
MEMORY
TO
You may transfer a Caller ID record to your phone’s memory.
NOTE: It is important that you format CID records
correctly before storing in memory. It is not possible to
re-format CID records stored in memory.
1. Use the or button to scroll to the desired record.
2. Press the memory button.
3. Press the desired memory location. Example, press the
number 1 key to store the record in memory location 1.
New call
Caller ID nameCaller ID phone number
NEW
4. The display shows
5. Use the or button or the touch tone pad to select one
of six ring tones.
NOTE: The selected ring tone is generated if the Caller
ID information matches the memory location.
6. Press memory to save the number, and the display shows
ANIMATION
7. Use or button or the touch tone pad to select one of
five animations or to turn off the animation. The current
animation shows on the first line of the display.
8. Press memory to save the selected animation for this
memory location. You will hear a confirmation tone.
To replace a CID record stored in a memory location
with a new CID record:
1. Repeat steps 1 through 3.
2. Press the memory button and
the display.
3. Press *tone/exit to exit, or press memory again and the
new CID record replaces the old CID record in that
memory location. You will hear a confirmation tone.
.
RING TONE
.
REPLACE MEMO?
shows in
DELETING THE CURRENT CID RECORD
1. Make sure the phone is OFF (not in TALK mode).
2. Use the or button to display the desired CID record.
3. Press ch/delete. The display shows
4. Press *tone/exit to exit, or press ch/delete again to erase the
record. You will hear a confirmation tone. The display shows
DELETED
. Then the next CID record shows in the display.
DELETE?
DELETING ALL RECORDS
1. Make sure the phone is OFF (not in TALK mode).
2. Use the or button to display any CID record.
3. Press and hold ch/delete button until the unit beeps and
DELETE ALL?
4. Press *tone/exit to exit, or press ch/delete again to erase
all records. You will hear a confirmation tone, and the
display shows
shows in the display.
NO CALLS
.
DIALING A CALLER ID NUMBER
1. Make sure the phone is OFF (not in TALK mode).
2. Use the or button to display the desired CID record.
3. Press TALK/CALLBACK button. The number
dials automatically.
CHANGING THE CID
UMBER FORMAT
N
The format button lets you change the format of the displayed
CID number. The available formats are as follows.
7-digit 7-digit telephone number.
10-digit 3-digit area code + 7-digit telephone number.
11-digit long distance code “1” + 3-digit area
1. Use the or button to scroll to the number you want
to call back.
2. If the number will not dial as shown, press the format
button. Repeat if necessary, until the correct number of
digits are shown.
3. Press TALK/CALLBACK button. The number
dials automatically.
code + 7-digit telephone number.
MEMORY
Store up to 10 24-digit numbers in memory for quick dialing.
This memory feature is in addition to the 40 Caller ID records
that can be stored in the Caller ID memory log.
STORING A NAME AND NUMBER IN
MEMORY
1. Make sure the phone is OFF (not in TALK mode).
2. Press the memory button.
3. Press the desired memory location (0 through 9).
4. Press the memory button again. The display shows
5. Use the number pad to enter the name (up to 15
(up to 15 characters).
NAME
NOTE: If you don't want to enter the name, skip step 5.
characters). For example, to enter the name Bill Smith,
press the two key twice for the letter B, press the four key
three times for the letter I, and press the five key three
times for the letter L. After one second, press the five key
three times again for the second letter L and press the one
key to insert a space between the letter L and S. Press the
seven key four times for the letter S, press the six key
once for the letter M, press the four key three times for the
letter I, press the eight key once for the letter T, and press
the four key twice for the letter H.
ENTER
NOTE: If you enter a wrong letter, press ch/delete
button to backspace.
6. Press the memory button to save the name. The display
7. Use the number pad to enter the telephone number you
8. Press memory to save the number, and the display shows
9. Use the or button or the touch tone pad to select
10. Press memory to save the number, and the display shows
11. Use the or button or the touch tone pad to select one
12. Press memory to save the selected animation for this
ENTER TEL NUMBR
shows
want to store (up to 24 digits).
RING TONE >1
one of six ring tones.
NOTE: The selected ring tone is generated if the Caller
ID information matches the memory location, which
must be a 10-digit number (including area code). This
usually occurs after the first ring. The current ring tone is
generated by a buzzer.
ANIMATION
of five animations or to turn off the animation. The current
animation shows on the first line of the display.
NOTE: Remember to press flash/program set animation
as KNOWN CALLERS or ALL CALLS, and the selected
animation will show in the display if the Caller ID
number exactly matches the memory location.
memory location. You will hear a confirmation tone.
.
.
.
CHANGING A STORED NUMBER
1. Repeat steps 1 through 10 in Storing a Name and Number
in Memory.
2. Press the memory button and
the display.
3. Press *tone/exit to exit, or press the memory button to
store the number. You will hear a confirmation tone.
REPLACE MEMO?
shows in
STORING A REDIAL NUMBER
1. Repeat steps 1 through 6 in Storing a Name and
Number in Memory.
2. Press the redial button.
3. Repeat steps 8 through 12 in Storing a Name and Number
in Memory.
To replace an old redial number with a new redial number:
1. Repeat steps 1 through 6 in Storing a Name and
Number in Memory.
2. Press the redial button and the redial number will be
shown on the display.
3. Repeat steps 8 through 11 in Storing a Name and
Number in Memory.
4. Press the memory button and
the display.
5. Press *tone/exit to exit, or press the memory button
again and the new redial number replaces the old redial
number in that memory location. You will hear a
confirmation tone.
REPLACE MEMO?
shows in
DIALING A STORED NUMBER
1. Make sure the phone is ON by pressing the TALK/
CALLBACK button.
2. Press memory button.
3. Press the number (0-9) for the desired memory location.
The number dials automatically.
- OR -
1. Make sure the phone is OFF (not in TALK mode).
2. Press memory button.
3. Use the or button to scroll through the numbers
stored in memory until the desired number is shown.
4. Press TALK/CALLBACK. The numbers dial automatically.
IMPORTANT: If you make test calls to emergency
numbers stored in memory, remain on the line and briefly
explain the reason for the call to the dispatcher. Also, it’s a
good idea to make these calls in off-peak hours, such as
early morning or late evening.
INSERTING A PAUSE IN THE
DIALING SEQUENCE
When storing information in memory, press the # pause
button twice within one second to insert a delay in the dialing
sequence of a stored telephone number when a pause is
needed to wait for a dial tone (for example after you dial 9 for
an outside line, or to wait for a computer access tone). PAUSE
shows on the display as a
the dialing sequence.
“P. “
Each pause counts as 1 digit in
REVIEWING AND DELETING
STORED NUMBERS
1. Press memory, then use the or button to view the entry.
2. While the entry is displayed, press the ch/delete button to
delete the entry. The display shows
3. Press *tone/exit to exit, or press ch/delete again to delete the
entry.
DELETED
shows in the display.
DELETE?
CHAIN DIALING FROM MEMORY
Use this feature to make calls which require a sequence of
numbers such as using a calling card for a frequently called
long distance number. Each part of the sequence is dialed
from memory. The following example shows how you can use
chain dialing to make a call through a long distance service:
The Number For Memory Location
Long distance access number 7
Authorization code 8
Frequently called long distance number 9
1. Make sure the phone is ON.
2. Press memory, and then press 7.
3. When you hear the access tone, press memory again and
then press 8.
4. At the next access tone, press memory and then 9.
TIP: Wait for the access tones between pressing the memory
button, or your call might not go through.
CHANGING THE BATTERY
Make sure the telephone is OFF before you
replace battery.
1. Remove the battery compartment door.
2. Disconnect the battery plug from the jack in the
dialing pad and remove the battery pack.
3. Insert the new battery pack and connect the
cord into the jack inside the dialing pad.
4. Put the battery compartment door back on.
5. Place dialing pad in the base to charge.
Allow the battery to properly charge (for 12 hours) prior to
first use or when you install a new battery pack. If you do not
properly charge the phone, battery performance will be
compromised.
CAUTION: To reduce the risk of fire or personal
injury, use only the battery 5-2522.
BATTERY SAFETY PRECAUTIONS
• Do not burn, disassemble, mutilate, or puncture. Like
other batteries of this type, toxic materials could be
released which can cause injury.
• To reduce the risk of fire or personal injury, use only the
battery listed in the User’s Guide.
• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.
GENERAL PRODUCT CARE
To keep your telephone working and looking good, follow
these guidelines:
• Avoid putting the phone near heating appliances and
devices that generate electrical noise (for example,
motors or fluorescent lamps).
• DO NOT expose to direct sunlight or moisture.
• Avoid dropping and other rough treatment to the phone.
• Clean with a soft cloth.
• Never use a strong cleaning agent or abrasive powder
because this will damage the finish.
• Retain the original packaging in case you need to ship the
phone at a later date.
CAUSES OF POOR RECEPTION
• Aluminum siding.
• Foil backing on insulation.
• Heating ducts and other metal construction can shield
radio signals.
• You’re too close to appliances such as microwaves,
stoves, computers, etc.
• Atmospheric conditions, such as strong storms.
• Base is installed in the basement or lower floor of
the house.
• Base is plugged into an AC outlet with other
electronic devices.
• Baby monitor is using the same frequency.
• Battery is low.
• You’re out of range of the base.
• The headset is not plugged in correctly
DISPLAY MESSAGES
The following indicators show the status of a message or of
the unit.
INCOMPLETE DATA Caller information has been
ENTER NAME Prompt telling you to enter
ENTER TEL NUMBR Prompt telling you to enter the
DELETE? Prompt asking if you want to
DELETE ALL? Prompt asking if you want to
DELETED Prompt confirming the Caller ID /
END OF LIST Indicates that there is no
NEW Indicates call or calls have not
MUTE ON Indicates that the mute function is
UNKNOWN NAME/ The incoming call is from
CALLER/NUMBER an area not serviced by
PAGING Someone has pressed the page
BLOCKED CALL The person is calling from a
BLOCKED NAME The person’s name is blocked
REPT Repeat call message. Indicates that
NO DATA No Caller ID information
EMPTY Indicates a memory location
NO CALLS Indicates no CID records have
MESSAGE WAITING Indicates a message is available.
MSG WAITING OFF Indicates a message
PRESS TALK KEY Prompt indicating the Caller ID
UNABLE TO DIAL Indicates the Calling number
interrupted during transmission or
the phone line is excessively noisy.
the name for one of the 10
memory locations.
telephone number for one of the
10 memory locations.
erase Caller ID records or one of
the 10 numbers stored in the
phone’s outgoing memory.
erase all Caller ID records.
Memory reco rd is erased.
additional information in
Caller ID memory.
been reviewed.
activated, the far end party cannot
hear your voice, but you can hear
his/her. Press format/mute button
again to deactivate the mute.
Caller ID or the information was
not sent.
button on the base.
number that has been blocked
from transmission.
from transmission.
a new call from the same number
was received more than once.
was received.
is vacant.
been stored.
is deactivated.
number is a direct dial number
(DDN) that can not be formatted.
is incomplete and can not be
dialed out.
DIALING PAD SOUND SIGNALS
Signal Meaning
A long warbling tone Signals an incoming call
(with ringer on)
Two long beeps Confirmation Tone
One short and one long beep Page signal
One short beep Low battery warning
every seven seconds
Three short beeps Error Tone
TROUBLESHOOTING TIPS
CALLER ID SOLUTIONS
No Display
• Ensure the battery is fully charged. Try replacing the battery.
Make sure the battery is properly installed and connected.
• If you are using AC power, make sure that the
unit is connected to a non-switched electrical
outlet. Disconnect the unit from the plug and plug
it in again.
• You must subscribe to Call Waiting Caller ID service to
receive Caller ID information.
Caller ID Error Message
• The unit displays this message if it detects anything other
than valid Caller ID information during the silent period
after the first ring. This message indicates the presence of
noise on the line.
TELEPHONE SOLUTIONS
No dial tone
• Check installation:
Make sure the base power cord connected to a
working outlet.
Make sure the telephone line cord connected to the base
unit and the wall jack.
• Ensure the headset is correctly plugged into the
dialing pad.
• The dialing pad may be out of range of the base. Move
closer to the base.
• Disconnect the base from the wall jack and connect
another phone to the same jack. If there is no dial tone in
the second phone, the problem might be your wiring or
local service.
• Make sure the battery is properly charged (12 hours).
• Make sure the battery pack installed correctly.
• Did the dialing pad beep when you pressed the TALK/
CALLBACK button? Did the display indicator turn on? The
battery may need to be charged.
Dial tone is OK, but can't dial out
• Make sure the tone/pulse setting is programmed correctly.
Unit does not ring
• Make sure the RINGER switch on the dialing pad is
turned to ON.
• You may have too many extension phones on your line.
Try unplugging some phones.
• See solutions for “No dial tone.”
You experience static, noise, or fading in and out
• Change channels
• The dialing pad may be out of range of the base. Move
closer to the base.
• Relocate the base.
• Charge battery.
• Ensure the headset is correctly plugged into the
dialing pad.
• Make sure base is not plugged into an outlet with another
household appliance.
Unit beeps
• Place dialing pad in base for 20 seconds to reset the security
code. If that doesn’t work, charge battery for 12 hours.
• Clean charging contacts on dialing pad and base with a
soft cotton cloth.
• See solutions for “No dial tone.”
• Replace the battery.
Memory Dialing
• Did you program the memory location keys correctly?
• Did you follow proper dialing sequence?
• Make sure the tone/pulse setting is programmed correctly.
• Did you reprogram numbers into memory after power
outage or battery replacement?
The CHARGE/IN USE indicator on the base flashes
• Make sure the battery is installed correctly in dial pad.
• Provided your phone company offers voice messaging
service and you subscribe to it, the CHARGE/IN USE
indicator on the base flashes when the phone is not in use
to indicate there is a message waiting. It stops flashing
after the message has been reviewed.
TELEPHONE NETWORK
INFORMATION
Should your equipment cause trouble on your line which may
harm the telephone network, the telephone company, where
practicable, may notify you that temporary discontinuance of
service may be required. Where prior notice is not practicable
and the circumstances warrant such action, the telephone
company may temporarily discontinue service immediately.
The telephone company may make changes in its
communications facilities, equipment, operations or
procedures where such action is required in the operation of
its business. If these changes are expected to affect the use or
performance of your telephone equipment, the telephone
company will likely give you adequate notice to allow you to
maintain uninterrupted service.
Notice must be given to the telephone company upon
termination of your telephone from your line.
REN NUMBER
On the bottom of this equipment is a label indicating, among
other information, the Ringer Equivalence Number (REN) for
the equipment.
The REN is useful in determining the number of devices you
may connect to your telephone line and still have all of these
devices ring when your telephone number is called. In most
(but not all) areas, the sum of the RENs of all devices
connected to one line should not exceed 5. To be certain of the
number of devices you may connect to your line as
determined by the REN, you should contact your local
telephone company.
SERVICE
ATLINKS Communications Canada, Inc., warrants to the
purchaser or gift recipient that if any manufacturing defect
becomes apparent in this product within 1 year from the
original date of purchase, it will be replaced free of charge,
including return transportation.
This warranty does not include damage to the product
resulting from accidents, misuse or leaking batteries.
Should your product not perform properly during the
warranty period, either:
1. Return it to the selling dealer with proof of purchase for
replacement,
OR
2. Remove the batteries (where applicable), and pack product
complete with accessories in the original carton (or
equivalent).
— Mail prepaid (with proof of purchase) and insured to:
ATLINKS Communications Canada, Inc.
c/o Thomson multimedia Ltd.
6200 Edwards Boulevard
Mississauga, Ontario
Canada L5T 2V7
The provisions of this written warranty are in addition to and
not a modification of or subtraction from the statutory
warranties and other rights and remedies contained in any
applicable legislation, and to the extent that any such
provisions purport to disclaim, exclude or limit any such
statutory warranties and other rights and remedies, such
provisions shall be deemed to be amended to the extent
necessary to comply therewith.
If you are unable to find a qualified servicer for out of
warranty service, you may write to:
ATLINKS Communications Canada, Inc.
c/o Thomson Inc.
P.O. Box 0944
Indianapolis, Indiana, U.S.A., 46206-0944
Attach your sales receipt to this booklet for future reference.
This information is required if service is needed during the
warranty period.
PURCHASE DATE
_____________________________________________________________________
NAME OF STORE
_____________________________________________________________________
ACCESSORY INFORMATION
DESCRIPTION MODEL NO. PRICE*
Belt Clip 5- 2641 **
Headset 5- 2642 **
Replacement battery 5- 2522 **
Power Supply 5- 2639 **
Interchangeable color cover pack
(Red) 52643R **
(Silver) 52643S **
(Yellow) 52643Y **
(Purple) 52643P **
To place order, have your Visa, MasterCard, or
Discover Card ready
and call toll-free 1-800-338-0376.
A shipping and handling fee will be charged upon
ordering.
We are required by law to collect appropriate sales tax
for each individual state, country,
and locality to which the merchandise is being sent.
Items are subject to availability.
*Prices are subject to change without notice.
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