RCA 27935 User Manual

40-Channel Two Line 2.4 GHz Caller

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ID with Call Waiting Caller ID
Cordless Telephone
User's Guide

We bring good things to life.

EQUIPMENT APPROVAL INFORMATION

Your telephone equipment is approved for connection to the Public
Switched Telephone Network and is in compliance with parts 15 and
68, FCC Rules and Regulations and the the Technical Requirements
for Telephone Terminal Equipment published by ACTA.

1 Notification to the Local Telephone Company

On the bottom of this equipment is a label indicating, among
other information, the US number and Ringer Equivalence
Number (REN) for the equipment. You must, upon request,
provide this information to your telephone company.
The REN is useful in determining the number of devices you
may connect to your telephone line and still have all of these
devices ring when your telephone number is called. In most (but
not all) areas, the sum of the RENs of all devices connected to
one line should not exceed 5. To be certain of the number of
devices you may connect to your line as determined by the REN,
you should contact your local telephone company.

Notes

• This equipment may not be used on coin service provided by the
telephone company.

• Party lines are subject to state tariffs, and therefore, you may not
be able to use your own telephone equipment if you are on a
party line. Check with your local telephone company.

• Notice must be given to the telephone company upon
permanent disconnection of your telephone from your line.

2 Rights of the Telephone Company

Should your equipment cause trouble on your line which may harm
the telephone network, the telephone company shall, where
practicable, notify you that temporary discontinuance of service may
be required. Where prior notice is not practicable and the
circumstances warrant such action, the telephone company may
temporarily discontinue service immediately. In case of such
temporary discontinuance, the telephone company must: (1) promptly
notify you of such temporary discontinuance; (2) afford you the
opportunity to correct the situation; and (3) inform you of your right to
bring a complaint to the Commission pursuant to procedures set forth
in Subpart E of Part 68, FCC Rules and Regulations.

The telephone company may make changes in its communications
facilities, equipment, operations or procedures where such action
is required in the operation of its business and not inconsistent
with FCC Rules and Regulations. If these changes are expected to
affect the use or performance of your telephone equipment, the
telephone company must give you adequate notice, in writing, to
allow you to maintain uninterrupted service.

US NUMBER IS LOCATED ON THE CABINET BOTTOM

REN NUMBER IS LOCATED ON THE CABINET BOTTOM

ATLINKS USA, Inc.

Model 27935
15724410 (Rev. 0 DOM E)
01-39
Printed in China

10330 North Meridian Street

Indianapolis, IN 46290

© 2001 ATLINKS USA, Inc.

Trademark(s) ® Registered

Marca(s) ® Registrada(s)

27935

INTRODUCTION

Your Caller ID phone stores and displays specific
information, provided by your local telephone company, to
subscribers of Caller ID Call Waiting or similar caller
identification services.

Your Caller ID Call Waiting phone enables you to:

• Identify callers before you answer the phone.

• View the time and date of each incoming call.

• Record up to 40 Caller ID messages sequentially.

• Know who called while you were away or on the other line.
To get the most from your new phone, we suggest that you take

a few minutes right now to read through this user's guide.

IMPORTANT: In order to use all the features of this
unit, you must subscribe to either the standard Name/
Number Caller ID Service or Caller ID with Call
Waiting Service. To know who is calling while you are
on the phone, you must subscribe to Caller ID with
Call Waiting Service.

IMPORTANT: Because cordless phones operate on
electricity, you should have at least one phone in your
home that isn’t cordless, in case the power in your
home goes out.

CAUTION: When using telephone equipment,
there are basic safety instructions that should
always be followed. Refer to the IMPORTANT
SAFETY INSTRUCTIONS provided with this
product and save them for future reference.

CAUTION:

RISK OF ELECTRIC SHOCK

WARNING: TO PREVENT FIRE OR
ELECTRICAL SHOCK HAZARD, DO
NOT EXPOSE THIS PRODUCT TO
RAIN OR MOISTURE.

DO NOT OPEN

THE LIGHTNING FLASH
AND ARROW HEAD
WITHIN THE TRIANGLE
IS A WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE THE
PRODUCT.

CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
COVER (OR BACK). NO USER
SERVICEABLE PARTS INSIDE. REFER
SERVICING TO QUALIFIED SERVICE
PERSONNEL.

SEE MARKING ON BOTTOM / BACK OF PRODUCT

THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING THE
PRODUCT.

BEFORE YOU BEGIN

PARTS CHECKLIST

Make sure your package includes the items shown here.

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PAGE

Base

Handset battery

MODULAR JACK REQUIREMENTS

You need an RJ11 type modular phone jack, which
is the most common type of phone jack and might
look like the one pictured here. If you don’t have a
modular jack, call your local phone company to
find out how to get one installed.

INSTALLATION NOTE: Some cordless telephones
operate at frequencies that may cause interference to
nearby TVs, microwave ovens, and VCRs. To minimize
or prevent such interference, the base of the cordless
telephone should not be placed near or on top of a
TV, microwave oven, or VCR. If such interference
continues, move the cordless telephone farther away
from these appliances. Certain other communications
devices may also use the 2.4 GHz frequency for
communication, and, if properly set, these devices may
interfere with each other and/or your new telephone.
If you are concerned with interference, please refer to
the owner’s manual for these devices on how to
properly set channels to avoid interference. Typical
devices that may use the 2.4 GHz frequency for
communication include wireless audio/video senders,
wireless computer networks, multi-handset cordless
telephone systems, and some long-range cordless
telephone systems.

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Mounting bracket

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Telephone
line cord

Belt clip

AC power
supply

DIGITAL SECURITY SYSTEM

Your cordless phone uses a digital security system to
provide protection against false ringing, unauthorized
access, and charges to your phone line.

When you place the handset in the base, the unit verifies
its security code. After a power outage or battery
replacement, you should place the handset in the base for
about 5 seconds to reset the code.

INSTALLATION

INSTALLATION OPTIONS

Although you can use your 2-line cordless telephone with
a single phone line, you must have two lines (separate
phone numbers) to use a two-line system. The following
diagrams show two possible setups:

Two Lines on a Single Modular Jack

One type of two-line phone
system uses a single modular
jack which contains both phone
lines. Connect the phone cord
to the LINE 1/2 jack on the back
of the phone's base.

You must use a four conductor
telephone line cord like the one packed with your unit.

Each Line on a Separate Modular Jack

If you have two separate
phone jacks, each with its
own line, connect one of the
phone cord lines to the L2
jack on the back of the
phone's base and connect
the remaining phone line
cord to the LINE 1/2 jack on
the back of the phone's base.

NOTE : Connect the phone line cord from the LINE
1/2 jack on the back of the phone's base to the
modular phone jack you want to be line 1.

NOTE : Two-line capability requires two-line service
from your local telephone company.

A Single Line on a Separate Modular Phone Jack

If you want to only connect one line, plug one of the
telephone line cords into the LINE 1/2 jack and into a single
modular phone jack. Your phone will only use line 1 with
this connection. Line 2 will not be used.

DESKTOP INSTALLATION

NOTE : For desktop charging only, the handset is able

to charge facing up or down.

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Two Lines on a Single Modular Jack

1. Remove the battery compartment door on the handset,
insert the battery pack, plug the cord into the jack (inside
the compartment), and replace the compartment door.

2. Set the RINGER switch (on the handset) to ON and
place the handset in the cradle on the base.

1

3. Plug one end of the telephone line cord into the LINE 1/2
jack on the base and the other end into a two-line
modular phone jack. For single line set up, see "A Single
Line on a Separate Modular Jack."

4. Plug one end of the power supply into the power jack on
the back of the base and the other end into an electrical
outlet. The "charge" indicator turns on, verifying the
battery is charging.

Allow the phone to charge for 12 hours prior to first use.
If you don't properly charge the phone, battery
performance will be compromised.

CAUTION: Use only the ATLINKS USA, Inc.
5-2530 power supply that came with this unit. Using
other power supplies may damage the unit.

WALL MOUNT INSTALLATION

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Two Lines on a Single Modular Jack

Because it is necessary to charge the handset for 12 hours
prior to connecting the phone for use the first time, it is
better to leave the unit on a flat surface during initial
charge before attempting to hang it on the wall.

1. Remove the battery compartment door on the handset,
insert the battery pack, plug the cord into the jack (inside
the compartment), and replace the compartment door.

2. Set the RINGER switch (on the handset) to ON, and place
the handset in the cradle on the base.

3. Plug one end of the power supply into the jack on the
back of the phone’s base and the other end into an
electrical outlet. The CHARGE/IN USE indicator turns on
and indicates the battery is charging.

Allow the phone to charge for 12 hours prior to first
use. If you don’t properly charge the phone, battery
performance will be compromised.

CAUTION: Use only the ATLINKS USA, Inc.
5-2530 power supply that came with this unit. Using
other power supplies may damage the unit.

4. Remove the handset from the cradle and set aside. Turn
the base over and align the four slots on the bottom of
the base with the four hook-tabs on the mounting
bracket.

5. Insert the hook-tabs into the slots and push upwards
until the mounting bracket snaps securely into place.

6. Plug the telephone line cord into the jack marked
LINE 1/2 on the back of the phone’s base and the other
end into a two-line modular wall phone jack. For single­line set up, see “A Single-Line on a Separate Modular
Jack.”

7. Slip the mounting holes (on the mounting bracket) over
the wall plate posts and slide the unit down firmly into
place. (Wall plate not included.)

8. Place the handset in the cradle.

NOTE: If desired, gather the extra telephone line and
power supply cord together, fasten with a wire tie, and
store inside the wall mounting bracket.

NOTE: The phone automatically defaults to touch­tone dialing. To change to pulse (rotary) dialing, see
"Tone/Pulse Dialing." If you don't know which type of
service you have, check with the phone company.

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Each Line on a Separate Modular Jack

Because it is necessary to charge the handset for 12 hours
prior to connecting the phone for use the first time, it is
better to leave the unit on a flat surface during initial
charge before attempting to hang it on the wall.

1. Remove the battery compartment door on the handset,
insert the battery pack, plug the cord into the jack (inside
the compartment), and replace the compartment door.

2. Set the RINGER switch (on the handset) to ON, and
place the handset in the cradle on the base.

3. Plug one end of the power supply into the jack on the
back of the phone’s base and the other end into an
electrical outlet. The CHARGE/IN USE indicator turns on
and indicates the battery is charging.

Allow the phone to charge for 12 hours prior to first use.
If you don’t properly charge the phone, battery
performance will be compromised.

CAUTION: Use only the ATLINKS USA, Inc.
5-2530 power supply that came with this unit. Using
other power supplies may damage the unit.

4. Remove the handset from the cradle and set aside. Turn
the base over and align the four slots on the bottom of the
base with the four hook-tabs on the mounting bracket.

5. Insert the hook-tabs into the slots and push upwards
until the mounting bracket snaps securely into place.

6. Plug the telephone line cord into the jack marked LINE 1/2
on the back of the phone’s base and the other end into a
two-line modular wall phone jack. Connect the remaining
phone cord to the L2 phone jack and into a single line
modular wall phone jack.

For single-line set up, see “A Single-Line on a Separate
Modular Jack.”

NOTE: The phone automatically defaults to touch­tone dialing. To change to pulse (rotary) dialing, see
"Tone/Pulse Dialing." If you don't know which type of
service you have, check with the phone company.

7. Slip the mounting holes (on the mounting bracket) over
the wall plate posts and slide the unit down firmly into
place. (Wall plate not included.)

8. Place the handset in the cradle.

NOTE: If desired, gather the extra telephone line and
power supply cord together, fasten with a wire tie, and
store inside the wall mounting bracket.

SET UP

There are five programmable menus available: Language,
Area Code, Ringer Tone, Set Tone/Pulse, and Default
Setting.

LANGUAGE SETTING SELECTION

1. Press the flash/program button until “

3ESP

“ shows in the display. “

setting.

2. Press 1,2, or 3 on the handset number pad or use the
CID review (up or down arrow) button to scroll to
your selection.

3. Press flash/program to store selection.

1ENGLISH 2FRA

1ENGLISH

“ is the default

AREA CODE SELECTION

1. Press the flash/program button until
shows in the display. “

- - -”

2. Use the handset number pad to enter your three digit
area code.

3. Press flash/program to store selection.

“AREA CODE - - -”

is the default setting.

RINGER TONE SELECTION

1. LINE 1: press the flash/program button until “

RINGER 1 1 2 3 4

” shows in the display. “1” is the

default setting.
LINE 2: press the flash/program button until “

RINGER 2 1 2 3 4

” shows in the display. “2” is the

default setting.

2. Press 1, 2, 3 or 4 on the handset number pad or use the
CID review (up or down arrow) button to scroll to 1, 2, 3
or 4.

3. Press flash/program to store selection.

SET

SET

TONE/PULSE DIALING SELECTION

1. Press the flash/program button until “

1 TONE 2PULSE”

shows in the display.

default setting.

2. Press 1 or 2 on the handset number pad or use the CID
review (up or down arrow) button to scroll to

2PULSE

.

3. Press flash/program to store selection.

DEFAULT SETTING SELECTION

1. Press the flash/program button until

SETTING.” 1YES 2NO

the default setting.

2. Press 1 or 2 on the handset number pad or use the
CID Review (up or down arrow) button to scroll to

1YES

or

2NO

3. Press flash/program to store selection. You will hear a
confirmation tone.

shows in the display.

.

SET TONE/PULSE

“1TONE”

is the

1TONE

or

“DEFAULT.

“2NO”

is

CORDLESS PHONE BASICS

VOLUME buttons

Line 1/callback
button

conf button

redial/delete
button

RINGER
switch

TONE
button

chan
button

mute
button

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RECEIVING A CALL

1. Check the display to see who is calling.

2. Press the LINE 1 or LINE 2 button.

CID
review
button

Line 2/callback
button

cancel

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button

hold/format
button

PAUSE

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button

flash/
program
button

MAKING A CALL

To make a call, press the LINE 1 or LINE 2 button before
you dial and press it again to hang up.

PREVIEW DIALING

When you dial a number, it shows in the display for you to
preview first, then press the LINE 1 or LINE 2 button to dial
the number.

REDIAL

While the phone is on, press the redial/delete button to
redial the last number you dialed (up to 32 digits). If you
get a busy signal and want to keep dialing the number, just
press redial/delete again (you don't have to turn the phone
off and back on).

FLASH

Use the flash/program button to activate custom calling
services such as call waiting or call transfer, which
are available through your local phone company.

TIP: Don’t use the LINE 1 or LINE 2 button to
activate custom calling services such as call waiting, or
you’ll hang up the phone.

IN USE INDICATOR

The phone is ON when the indicator on the handset
antenna is lit and the L1 in use/vmwi or L2 in use/vmwi
indicator on the base is lit. The antenna indicator and the in
use indicators on the base flash when you receive a call.

CHANNEL BUTTON

While talking, you might need to manually change the
channel in order to get rid of static. Press and release the
chan button to advance to the next clear channel.

CONFERENCE

Press the hold button to place one line on hold. Press the
other line button, then dial the number of the second party.
Press the conf button. To disconnect, press the line button
you want to connect to or press cancel to disconnect both
lines.

TIP: You cannot receive Call Waiting Caller ID records
while in conference mode.

PAGING

To page the handset, press the page button on the phone’s
base. The handset will emit a page tone for 2 minutes and
“

PAGING

” shows in the display. To stop the page tone, press

any handset key or press the page button on the base.

TEMPORARY TONE

This feature enables pulse (rotary) service phone users to
access touch-tone services offered by banks, credit card
companies, etc., by pressing the tone button to temporarily
make the phone touch-tone compatible. To get information
about your bank account, for example, you would:

1. Call the bank’s information line.

2. Press the tone button (*) after your call is answered.

3. Follow the voice instructions to complete your transaction.

4. Hang up when finished. The phone returns to Pulse
(rotary) service.

MUTE

Press the mute button to mute the microphone for private
conversations. The antenna indicator flashes when a call is
muted. Press the mute button again to resume your
telephone conversation.

HOLD

You can use the hold button to interrupt a conversation
without hanging up. To put a call on hold, press the hold
button.

HOLD

shows in the display. To release a line on
hold and resume a conversation, press the line button for
that call or pick up an extension phone.

CANCEL

Press the cancel button to cancel any command you
initiated. Press cancel to hang up after finishing a call.

RINGER SWITCH

The RINGER switch must be ON for the handset to ring
during incoming calls.

VOLUME

The VOLUME buttons control the volume of the
handset's earpiece.

VOICE MESSAGING

line 1
indicator

Provided your phone company
offers voice messaging service
and you subscribe to it, the L1
and L2 in use/vmwi indicators
on the base flash when the
phone is not in use to indicate
there is a message waiting. The
indicators stop flashing after the
message is reviewed.

line 1

line 2

charge

PAGE

line 2
indicator

charge/PAGE
indicator

PAGE
button

CALLER ID FEATURES

This unit receives and displays information transmitted by
your local phone company. This information can include
the phone number, date, and time; or the name, phone
number, date, and time. The unit can store up to 40 calls
for later review.

Time

Date

Caller ID name

CALLER ID WITH CALL WAITING

Provided you subscribe to Caller ID with Call Waiting
service from your phone company, you are able to see who
is calling when you hear the call waiting beep. The caller
identification information appears in the display after you
hear the tone.

• Press the flash button to put the current person on hold

so that you can answer the incoming call.

IMPORTANT: In order to use the Caller ID functions
with this unit, you must subscribe to either the
standard Name/Number Caller ID Service or Caller
ID with Call Waiting Service. To know who is calling
while you are on the phone, you must subscribe to
Caller ID with Call Waiting Service.

Number of calls

Caller ID phone number

RECEIVING AND STORING CALLS

When you receive a call, the information is transmitted by
the phone company to your Caller ID telephone between
the first and second ring.

When the memory is full, a new call automatically
replaces the oldest call in memory.
display for calls received that have not been reviewed.

NOTE: Check with your local phone company
regarding name service availability.

NEW

appears in the

REVIEWING RECORDS

As calls are received and stored, the display is updated to
let you know how many calls have been received.

• Press the CID review down button to scroll through the
call records from the most recent to the oldest.

• Press the CID review up button to scroll through the call
records from the oldest to the newest.

TRANSFERRING CID RECORDS TO
MEMORY

You may transfer a Caller ID record to your phone’s memory.

NOTE: It is important that you format CID records
correctly before storing in memory. It is not possible
to re-format CID records stored in memory.

1. Use the CID review (up or down arrow) button to scroll
to the desired record.

2. Press the mem button.
display.

3. Press the desired memory location. Example, press the
number 1 key to store the record in memory location 1.

Select Memo 1-0

shows in the

DELETING RECORDS

Use the redial/delete button to erase the record currently
shown in the display or all records.

DELETING THE CURRENT RECORD

1. Make sure the phone is OFF (not in talk mode).

2. Use the CID review (up or down arrow) buttons to
display the desired Caller ID record.

3. Press redial/delete. The display shows

4. Press redial/delete again to erase the record.

DELETE CID?

DELETING ALL RECORDS

1. Make sure the phone is OFF (not in talk mode).

2. Use the CID review (up or down arrow) buttons to
display any Caller ID record.

3. Press and hold redial/delete button until the unit beeps
and

DELETE ALL?

4. Press redial/delete again to erase all records. The
display shows

shows in the display.

NO CALLS

.

DIALING A CALLER ID NUMBER

1. Make sure the phone is OFF (not in talk mode).

2. Use the CID review (up or down arrow) buttons to
display the desired Caller ID record.

3. Press callback. The number dials automatically.

CHANGING THE NUMBER FORMAT

The hold/format button lets you change the format of the
displayed number. The available formats are as follows.

7-digit 7-digit telephone number.
10-digit 3-digit area code + 7-digit telephone

11-digit long distance code “1” + 3-digit area code +

1. Use the CID review (up or down arrow) buttons to scroll
to the number you want to call back.

2. If the number will not dial as shown, press the hold/
format button. Repeat if necessary, until the correct
number of digits are shown.

3. Press LINE 1 or 2/callback. The number dials automatically.

number.

7-digit telephone number.

MEMORY

Store up to ten 24-digit numbers in memory for quick
dialing. This memory feature is in addition to the 40 Caller
ID records that can be stored in the Caller ID memory log.

STORING A NAME AND NUMBER IN
MEMORY

1. Make sure the phone is OFF (not in talk mode).

2. Press the mem button.
the display.

3. Press the desired memory location (0 through 9).

4. Press the mem button again.
the display.

NOTE: If you don't want to enter the name, skip step 5.

5. Use the number keys on the handset to enter the name
(up to 15 characters) and press the memory button to
save. More than one letter is stored in each of the number
keys. For example, to enter the name Bill Smith, press the
2 key twice for the letter B. Press the 4 key 3 times for the
letter I. Press the 5 key 3 times for the letter L and wait for
the flashing cursor to automatically move to the next
position. Press the 5 key 3 times for the second letter L,
and wait 1 second for the cursor to automatically move to
the next position. Press the 1 key to insert a space between
the L and the S. Press the 7 key 4 times for the letter S;
press the 6 key once for the letter M; press the 4 key 3
times for the letter I; press the 8 key for the letter T; press
the 4 key twice for the letter H.

NOTE: The cursor will automatically move to the next
position if another number key is pressed.

6. Press the mem button to save the name. The display
shows

ENTER TEL NUMBER

7. Use the number keypad to enter the telephone number
you want to store (up to 24 digits).

8. Press mem again to store the number. You will hear a
confirmation tone.

CHANGING A STORED NUMBER

Use the same procedure to change a stored number as you
do to store a number—you’re just replacing the phone
number with a different one.

STORING A REDIAL NUMBER

1. Make sure the phone is OFF (not in talk mode).

2. Press redial.

3. Press the mem button.

4. Press any number key (0-9) to store the phone number
in that memory location.

Select Memo 1-0

ENTER NAME

.

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DIALING A STORED NUMBER

1. Make sure the phone is ON by pressing the LINE 1 or 2/
callback button.

2. Press mem.

3. Press the number (0-9) for the desired memory location.
The number dials automatically.

- OR -

1. Make sure the phone is OFF (not in talk mode).

2. Press mem.

3. Use the CID review (up or down arrow) buttons to scroll
through the numbers stored in memory until the desired
number is shown.

4. Press LINE 1 or 2/callback. The numbers dial automatically.

IMPORTANT: If you make test calls to emergency
numbers stored in memory, remain on the line and
briefly explain the reason for the call to the dispatcher.
Also, it’s a good idea to make these calls in off-peak
hours, such as early morning or late evening.

INSERTING A PAUSE IN THE DIALING
SEQUENCE

Press the # pause button two times to insert a delay in the
dialing sequence of a stored telephone number when a
pause is needed to wait for a dial tone (for example after
you dial 9 for an outside line, or to wait for a computer
access tone). Pause shows on the display as a
pause counts as 1 digit in the dialing sequence.

“P. “

Each

REVIEWING AND DELETING STORED
NUMBERS

1. Press mem, then use the CID review (up or down arrow)
buttons to view the entry.

2. While the entry is displayed, press redial/delete to
delete the entry. The display shows

3. Press redial/delete a second time to delete the entry.

CHAIN DIALING FROM MEMORY

Use this feature to make calls which require a sequence of
numbers such as using a calling card for a frequently
called long distance number. Basically, you dial each part
of the sequence from memory. The following example
shows how you can use chain dialing to make a call
through a long distance service:

The Number For Memory Location

Long distance access number 7
Authorization code 8
Frequently called long distance number 9

1. Make sure the phone is ON.

2. Press mem and then press 7.

3. When you hear the access tone, press mem and then
press 8.

4. At the next access tone, press mem and then 9.

TIP: Wait for the access tones before pressing the next
memory button, or your call might not go through.

DELETE?

HEADSET AND BELT CLIP
OPERATION

CONNECTING AN
OPTIONAL HEAD-

SET TO THE
HANDSET

For hands free
conversation, connect the
headset (optional) to the
HEADSET jack as shown.
The handset receiver and
microphone are disabled
when the headset is
connected.

Adjust the headset to rest comfortably
on top of your head and over your ear.
Move the microphone to approximately
2 to 3 inches from your mouth.

• Press the LINE 1 or 2/callback button
to answer or place a call before using
the headset.

CONNECTING THE BELT CLIP

There are two slots, one on each side of the handset.

• Attach the belt clip by inserting the sides of the belt clip
into the slots. Snap the ends of the belt clip into place.

Headset
jack

headphones

Headset
plug

Slot for belt clip

CHANGING THE BATTERY

Make sure the telephone is OFF before you
replace battery.

1. Remove the battery compartment door.

2. Disconnect the cord attached to the
battery pack and remove the battery pack
from the handset.

3. Insert the new battery pack and connect the
cord into the jack inside the handset.

4. Put the battery compartment door back on.

5. Place handset in the base to charge. Allow

the handset battery to properly charge (for 12 hours) prior to first
use or when you install a new battery pack. If you do not properly
charge the phone, battery performance will be compromised.

CAUTION: To reduce the risk of fire or personal
injury, use only the battery listed in the
instruction book.

BATTERY SAFETY PRECAUTIONS

• Do not burn, disassemble, mutilate, or puncture. Like
other batteries of this type, toxic materials could be
released which can cause injury.

• Keep batteries out of the reach of children.

• Remove batteries if storing over 30 days.

GENERAL PRODUCT CARE

To keep your telephone working and looking good, follow
these guidelines:

• Avoid putting the phone near heating appliances and
devices that generate electrical noise (for example,
motors or fluorescent lamps).

• DO NOT expose to direct sunlight or moisture.

• Avoid dropping and other rough treatment to the phone.

• Clean with a soft cloth.

• Never use a strong cleaning agent or abrasive powder
because this will damage the finish.

• Retain the original packaging in case you need to ship
the phone at a later date.

CAUSES OF POOR RECEPTION

• Aluminum siding.

• Foil backing on insulation.

• Heating ducts and other metal construction can shield
radio signals.

• You’re too close to appliances such as microwaves,
stoves, computers, etc.

• Atmospheric conditions, such as strong storms.

• Base is installed in the basement or lower floor of the
house.

• Base is plugged into an AC outlet with other electronic
devices.

• Baby monitor is using the same frequency.

• Handset battery is low.

• You’re out of range of the base.

CALLER ID MESSAGES

The following indicators show the status of a message or
of the unit.

ERROR Caller information has been interrupted

during transmission or the phone is
excessively noisy.

ENTER NAME Prompt telling you to enter a name for

one of the 10 memory locations.

ENTER TEL Prompt telling you to enter the
NUMBER telephone number for one of the 10

memory locations.

DELETE? Prompt asking if you want to erase

Caller ID records or one of the 10
numbers stored in the phone's
outgoing memory.

DELETE ALL? Prompt asking if you want to erase all

Caller ID records.

DELETED Prompt confirming the memory record

is erased.

END OF LIST Indicates there is no additional

information in the Caller ID memory log.

NEW Indicates call or calls have not been

reviewed.

UNKNOWN The incoming call is from an area not
NAME/CALLER serviced by Caller ID or the information

was not sent.

PAGING Someone has pressed the PAGE button

on the base.

BLOCKED CALL The person is calling from a number

that has been blocked from
transmission.

BLOCKED NAME The person's name is blocked from

transmission.

REPT Repeat call message. Indicates that a

new call from the same number was
received more than once.

NO DATA No Caller ID information was received.

EMPTY Indicates a memory location is vacant.

NO CALLS Indicates no CID records have been

stored.

MESSAGE Indicates a message is available.
WAITING

HANDSET SOUND SIGNALS

Signal Meaning

A long warbling tone Signals an incoming call
(with ringer on)
One short beep followed Page signal

by one long beep
Three short beeps Out of range
Four short beeps Low battery warning

every 7 seconds

TROUBLESHOOTING TIPS

CALLER ID

Problem Solution

No Display • Is battery fully charged? Try

replacing the battery. Make sure
the battery is properly installed
and connected.

• If you are using AC power, make
sure that the unit is connected to a
non-switched electrical outlet.
Disconnect the unit from the plug
and plug it in again.

• Did you order Caller ID service
from your local telephone
company?

Caller ID Error • The unit displays this
Message message if it detects anything

other than valid Caller ID
information during the silent
period after the first ring. This
message indicates the presence of
noise on the line.

TELEPHONE

Problem Solution

No dial tone • Check installation:

— Is the base power cord connected

to a working outlet?

— Is the telephone line cord

connected to the base unit and the
wall jack?

• Disconnect the base from the wall
jack and connect another phone to
the same jack. If there is no dial
tone in the second phone, the
problem might be your wiring or
local service.

• Is the handset out of range of the
base?

• Make sure the battery is properly
charged (12 hours).

• Is the battery pack installed
correctly?

• Did the handset beep when you
pressed the LINE 1 or 2/call back
button? Did the L1 or L2/vmwi
indicators come on? The battery
may need to be charged.

Dial tone is OK, but • Make sure the tone/pulse
can't dial out setting is programmed correctly.

Handset does • Make sure the RINGER switch
not ring on the handset is turned to ON.

• You may have too many extension
phones on your line. Try
unplugging some phones.

• See solutions for “No dial tone.”

You experience • Change channels
static, noise, or • Is handset out of range?
fading in and out Move closer to the base.

Unit beeps • Place handset in base for 20

Memory Dialing • Did you program the memory

S

ERVICE

This product may be serviced only by the manufacturer or
its authorized service agents. Changes or modifications not
expressly approved by ATLINKS USA, Inc. could void the
user’s authority to operate this product. For instructions on
how to obtain service, refer to the warranty included in this
guide or call customer service at 1-800-448-0329.

Or refer inquiries to:
ATLINKS USA, Inc.
Manager, Consumer Relations
P O Box 1976
Indianapolis, IN 46206

Attach your sales receipt to the booklet for future reference or jot
down the date this product was purchased or received as a gift.
This information will be valuable if service should be required
during the warranty period.

Purchase date_________________________________________________
Name of store_________________________________________________

• Does the base need to be
relocated?

• Charge battery.

• Make sure base is not plugged
into an outlet with another
household appliance.

seconds to reset the security code.
If that doesn’t work, charge battery
for 12 hours.

• Clean charging contacts on
handset and base with a soft cloth,
or an eraser.

• See solutions for “No dial tone.”

• Replace battery.

location keys correctly?

• Did you follow proper dialing
sequence?

• Make sure the tone/pulse setting is
programmed correctly.

• Did you reprogram numbers into
memory after power outage or
battery replacement?

INTERFERENCE INFORMATION

This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not
cause harmful interference; and (2) This device must accept any
interference received, including interference that may cause
undesired operation.

This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation.

If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

• Reorient or relocate the receiving antenna (that is, the antenna
for radio or television that is “receiving” the interference).

• Reorient or relocate and increase the separation between the
telecommunications equipment and receiving antenna.

• Connect the telecommunications equipment into an outlet on a
circuit different from that to which the receiving antenna is
connected.

• Consult the dealer or an experienced radio/TV technician for help.

If these measures do not eliminate the interference, please
consult your dealer or an experienced radio/television technician
for additional suggestions. Also, the Federal Communications
Commission has prepared a helpful booklet, “How To Identify and
Resolve Radio/TV Interference Problems.” This booklet is available
from the U.S. Government Printing Office, Washington, D.C.

20402. Please specify stock number 004-000-00345-4 when

ordering copies.

LIMITED WARRANTY

What your warranty covers:

• Defects in materials or workmanship.

For how long after your purchase:

• One year, from date of purchase.
(The warranty period for rental units begins with the first rental

or 45 days from date of shipment to the rental firm, whichever
comes first.)

What we will do:

• Provide you with a new or, at our option, a refurbished unit. The
exchange unit is under warranty for the remainder of the
original product’s warranty period.

How you get service:

• Properly pack your unit. Include any cables, etc., which were
originally provided with the product. We recommend using the
original carton and packing materials.

• ”Proof of purchase in the form of a bill of sale or receipted
invoice which is evidence that the product is within the
warranty period, must be presented to obtain warranty service.”
For rental firms, proof of first rental is also required. Also print
your name and address and a description of the defect. Send
via standard UPS or its equivalent to:

ATLINKS USA, Inc.
c/o Thomson multimedia Inc.
11721 B Alameda Ave.

• Pay any charges billed to you by the Exchange Center for

• Insure your shipment for loss or damage. ATLINKS accepts no

• A new or refurbished unit will be shipped to you freight

What your warranty

• Customer instruction. (Your Owner’s Manual provides

• Installation and setup service adjustments.

• Batteries.

• Damage from misuse or neglect.

• Products which have been modified or incorporated into other

• Products purchased or serviced outside the USA.

• Acts of nature, such as but not limited to lightning damage.

Product Registration:

• Please complete and mail the Product Registration Card packed

Limitation of Warranty:

• THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY

• REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS

How state law relates to this warranty:

• Some states do not allow the exclusion nor limitation of

• This warranty gives you specific legal rights, and you also may

If you purchased your product outside the USA:

• This warranty does not apply. Contact your dealer for warranty

Socorro, Texas 79927

service not covered by the warranty.

liability in case of damage or loss.

prepaid.

information regarding operating instructions and user controls.
Any additional information, should be obtained from your
dealer.)

products.

with your unit. It will make it easier to contact you should it
ever be necessary. The return of the card is not required for
warranty coverage.

APPLICABLE TO THIS PRODUCT. ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR
WRITTEN INFORMATION GIVEN BY ATLINKS USA, INC., ITS
AGENTS, OR EMPLOYEES SHALL CREATE A GUARANTY OR IN
ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.

WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER.
ATLINKS USA, INC. SHALL NOT BE LIABLE FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE
OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY
EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS
DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE
GOVERNED BY THE LAWS OF THE STATE OF INDIANA. EXCEPT
TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO
THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.

incidental or consequential damages, or limitations on how
long an implied warranty lasts so the above limitations or
exclusions may not apply to you.

have other rights that vary from state to state.

information.

does not

cover: