RCA 27931A User Manual

27930/31

40-Channel 2.4 GHz Caller ID with Call Waiting Cordless Telephone User's Guide

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IMPORTANT INFORMATION

NOTICE: The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Industry Canada does not guarantee the equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe systems, if present, are connected together. This precaution may be particularly important in rural areas.

CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.

NOTES: This equipment may not be used on coin service provided by the telephone company.

Party lines are subject to telephone company tariffs and, therefore, you may not be able to use your own telephone equipment if you are on a party line. Check with your local telephone company.

INTERFERENCE INFORMATION

This equipment generates and uses radio frequency energy which may interfere with residential radio and television reception if not properly installed and used in accordance with instructions contained in this manual. Reasonable protection against such interference is ensured, although there is no guarantee this will not occur in a given installation. If interference is suspected and verified by switching this equipment on and off, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient the radio/television receiver’s antenna, relocate the equipment with respect to the receiver, plug the equipment and receiver into separate circuit outlets. The user may also wish to consult a qualified radio/ television technician for additional suggestions. This equipment has been fully tested and complies with all limits for Class B computing devices pursuant to part 15 FCC Rules and Regulations. This apparatus does not exceed the class B limits for RF noise emissions specified in the RFI regulations of the Industry Canada.

HEARING AID COMPATIBILITY

This telephone system meets FCC/Industry Canada standards for Hearing Aid Compatibility.

Model 27930/31A 15729570 (Rev. 3 CAN E) 01-34 Printed in China

ATLINKS Communications Canada Inc.

(An Alcatel /Thomson Multimedia Joint Venture)

Trademark(s) ® Registered

/31Marque(s) ® déposée(s)

INTRODUCTION

Your Caller ID phone stores and displays specific information, provided by your local telephone company, to subscribers of Caller ID or similar caller identification services. You must subscribe to one of these services in order to use this unit.

Your Caller ID phone enables you to:

• Identify callers before you answer the phone.

• View the time and date of each incoming call.

• Record up to 40 Caller ID messages sequentially.

• Know who called while you were away. To get the most from your new phone, we suggest that you

take a few minutes right now to read through this user's guide.

IMPORTANT: In order to use this unit, you must subscribe to either the standard Name/Number Caller ID Service or Caller ID with Call Waiting Service. To know who is calling while you are on the phone, you must subscribe to Caller ID with Call Waiting Service.

IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out.

CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference.

CAUTION:

RISK OF ELECTRIC SHOCK

WARNING: TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.

DO NOT OPEN

THE LIGHTNING FLASH AND ARROW HEAD WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF “DANGEROUS VOLTAGE” INSIDE THE PRODUCT.

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

SEE MARKING ON BOTTOM / BACK OF PRODUCT

THE EXCLAMATION POINT WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF IMPORTANT INSTRUCTIONS ACCOMPANYING THE PRODUCT.

BEFORE YOU BEGIN

PARTS CHECKLIST

Make sure your package includes the items shown here.

callback

FORMAT

TALK

CID

lete

in use/ vmwi charge/ page

PAGE

Base

Handset battery

MODULAR JACK REQUIREMENTS

You need an RJ11(CA11A) type modular phone jack, which is the most common type of phone jack and might look like the one pictured here. If you don’t have a modular jack, call your local phone company to find out how to get one installed.

INSTALLATION NOTE: Some cordless telephones operate at frequencies that may cause interference to nearby TVs microwave ovens, and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV, microwave ovens, or VCR. If such interference continues, move the cordless telephone farther away from these appliances. Certain other communications devices may also use the 2.4 GHz frequency for communication, and, if properly set, these devices may interfere with each other and/or your new telephone. If you are concerned with interference, please refer to the owner’s manual for these devices on how to properly set channels to avoid interference. Typical devices that may use the 2.4 GHz frequency for communication include wireless audio/video senders, wireless computer networks, multi-handset cordless telephone systems, and some long-range cordless telephone systems.

hold

ABC

MNO

GHI

JKL

WXYZ

PQRS

TUV

PAUSE

TONE

OPER

chan

flash

mute

m e

Handset

DEF

Mounting bracket

Telephone line cord

Belt clip

AC power supply

DIGITAL SECURITY SYSTEM

Your cordless phone uses a digital security system to provide protection against false ringing, unauthorized access, and charges to your phone line.

When you place the handset in the base, the unit verifies its security code. After a power outage or battery replacement, you should place the handset in the base for about 20 seconds to reset the code.

INSTALLATION

DESKTOP INSTALLATION

NOTE : For desktop charging only, the handset is able

to charge facing up or down.

1. Remove the battery compartment door on the handset, insert the battery pack, plug the cord into the jack (inside the compartment), and replace the compartment door.

2. Set the RINGER switch (on the handset) to ON and place the handset in the cradle on the base.

3. Plug the telephone line cord into the TEL LINE jack on the back of the base and into a modular jack.

4. Plug the power supply into the power jack on the back of the base and the other end into an electrical outlet. The "charge" indicator comes, verifying the battery is charging.

Allow the phone to charge for 12 hours prior to first use. If you don't properly charge the phone, battery performance will be compromised.

CAUTION: Use only the ATLINKS USA, Inc. 5-2501 power supply that came with this unit. Using other power supplies may damage the unit.

NOTE : The phone is shipped in Tone Dialing Mode from the manufacturer.

WALL MOUNT INSTALLATION

c a b l

l a c

FORMAT

TALK

CID

d e l

e t

n a

hold

DEF

ABC

MNO

GHI

JKL

WXYZ

PQRS

TUV

PAUSE

TONE

OPER

c h

a n

flash

mute

m e

Because it is necessary to charge the handset for 12 hours prior to connecting the phone for use the first time, it is better to leave the unit on a flat surface during initial charge before attempting to hang it on the wall.

1. Remove the battery compartment door on the handset, insert the battery pack, plug the cord into the jack (inside the compartment), and replace the compartment door.

2. Set the RINGER switch (on the handset) to ON and place the handset in the cradle on the base.

3. Plug the power supply into the power jack on the back of the base and the other end into an electrical outlet. The "charge" indicator comes, verifying the battery is charging.

Allow the phone to charge for 12 hours prior to first use. If you don't properly charge the phone, battery performance will be compromised.

4. Remove the handset from the cradle and set aside. Turn the base over and align the four slots on the bottom of the base with the four hook-tabs on the mounting bracket.

5. Insert the hook-tabs into the slots and push upwards until the mounting bracket snaps securely into place.

6. Plug the telephone line cord into the TEL LINE jack on the back of the base and the other end into a modular jack. If desired, gather the extra telephone line cord together, fasten with a wire tie, and store inside the wall mounting bracket.

7. Slip the mounting holes on the bracket over the wall plate posts and firmly slide the unit down into place (wall plate not included).

8. Place the handset in the cradle.

NOTE: If desired, gather the extra telephone line and power adapter cord together, fasten with a wire tie, and store inside the wall mounting bracket.

NOTE : The phone is shipped in Tone Dialing Mode from the manufacturer.

CAUTION: Use only the ATLINKS USA, Inc. 5-2501 power supply that came with this unit. Using other power supplies may damage the unit.

SET UP

There are five programmable menus available: Language, Area Code, Ringer Tone, Set Tone/Pulse, and Default Setting.

LANGUAGE SETTING SELECTION

1. Press the flash/program button until “

3ESP

“ shows in the display. “

default setting.

2. Use the CID review (up or down arrow) button or the handset number pad to enter your selection.

3. Press flash/program to store selection. You will hear a confirmation tone.

AREA CODE SELECTION

1. Press the flash/program button until shows in the display. “

- - -”

is the default setting.

2. Use the handset number pad to enter your three digit area code.

3. Press flash/program to store selection. You will hear a confirmation tone.

RINGER TONE SELECTION

1. Press the flash/program button until “

TONE123

” shows in the display.

2. Use the CID review (up or down arrow) button or the handset number pad to scroll to 1, 2, or 3.

3. Press flash/program to store selection. You will hear a confirmation tone.

TONE/PULSE DIALING SELECTION

1. Press the flash/program button until “ shows in the display.

2. Use the CID review (up or down arrow) button or the handset number pad to scroll to

3. Press flash/program to store selection. You will hear a confirmation tone.

“1TONE”

1ENGLISH 2FRA

1ENGLISH

“ is the

“SET AREA CODE - - -”

SET RINGER

“1”

is the default setting.

SET TONE/PULSE”

is the default setting.

1TONE

2PULSE

DEFAULT SETTING SELECTION

1. Press the flash/program button until

SETTING? 1YES 2NO

shows in the display.

the default setting.

2. Use the CID Review (up or down arrow) button or the handset number pad to scroll to

3. Press flash/program to store selection. You will hear a confirmation tone.

1YES

DEFAULT

“2NO”

2NO

CORDLESS PHONE BASICS

VOLUME buttons

TALK/ callback button

redial/ delete button

RINGER switch

TONE button

llb

TALK

FORMAT

CID

redial

cancel

hold

GHI

PQRS

TONE

ABC

JKL

WXYZ

TUV

PAUSE

OPER

mute

chan button

mute button

mem button

RECEIVING A CALL

1. Check the display to see who is calling.

2. Press the TALK button.

MAKING A CALL

To make a call, press the TALK button before you dial and press it again to hang up.

REDIAL

While the phone is on, press the redial/delete button to redial the last number you dialed (up to 32 digits). If you get a busy signal, and want to keep dialing the number, just press redial/delete again (you don't have to turn the phone off and back on).

FLASH

Use the flash/program button to activate custom calling services such as call waiting or call transfer, which are available through your local phone company.

TIP: Don’t use the TALK button to activate custom calling services such as call waiting, or you’ll hang up the phone.

IN USE INDICATOR

The phone is ON when the indicator on the handset antenna is lit and the page/ in use indicator on the base is lit. The antenna indicator and the in use indicator on the base flashes when you receive a call.

CHANNEL BUTTON

While talking, you might need to manually change the channel in order to get rid of static. Press and release the chan button to advance to the next clear channel.

CID review button

FORMAT button

cancel button

DEF

MNO

hold button

PAUSE

button

flash/ program button

TEMPORARY TONE

This feature enables pulse (rotary) service phone users to access touch-tone services offered by banks, credit card companies, etc., by pressing the TONE button to temporarily make the phone touch-tone compatible. To get information about your bank account, for example, you would:

1. Call the bank’s information line.

2. Press the TONE button (*) after your call is answered.

3. Follow the voice instructions to complete your transaction.

4. Hang up when finished. The phone returns to Pulse (rotary) service.

HOLD

Press the hold button to put a call on hold. the display, and the handset antenna indicator flashes. To release a line on hold, press the hold button again or pick up an extension phone.

HOLD

shows in

CANCEL

Press the cancel button to cancel any command you initiated. Press cancel to hang up after finishing a call.

FINDING THE HANDSET

This feature helps to locate a misplaced handset. Press the PAGE button on the base. The handset beeps

continuously for about 2 minutes or until you press the TALK button on the handset..

NOTE: The ringer does not have to be on for this feature to work.

RINGER SWITCH

The RINGER switch must be ON for the handset to ring during incoming calls.

VOLUME

The VOLUME button controls the volume of the handset's earpiece.

VOICE MESSAGING

in use/vmwi

indicator

Provided your phone company offers voice messaging service and you subscribe to it, the in use/VMWI indicator on the base flashes when the phone is not in use to indicate there is a message waiting. It stops flashing after the message has been reviewed.

in use/ vmwi

charge/ page

PAGE

charge/page indicator

PAGE button

CALLER ID FEATURES

This unit receives and displays information transmitted by your local phone company. This information can include the phone number, date, and time; or the name, phone number, date, and time. The unit can store up to 40 calls for later review.

Time

Date

Caller ID phone number

Number of calls

Caller ID name

CALLER ID WITH CALL WAITING

Provided you subscribe to Caller ID with Call Waiting service from your phone company, you are able to see who is calling when you hear the call waiting beep. The caller identification information appears in the display after you hear the tone.

• Press the flash button to put the current person on hold so that you can answer the incoming call.

IMPORTANT: In order to use the Caller ID functions with this unit, you must subscribe to either the standard Name/Number Caller ID Service or Caller ID with Call Waiting Service. To know who is calling while you are on the phone, you must subscribe to Caller ID with Call Waiting Service.

RECEIVING AND STORING CALLS

When you receive a call, the information is transmitted by the phone company to your Caller ID telephone between the first and second ring.

When the memory is full, a new call automatically replaces the oldest call in memory.

NEW

appears in the display for

calls received that have not been reviewed.

NOTE: Check with your local phone company regarding name service availability.

REVIEWING RECORDS

As calls are received and stored, the display is updated to let you know how many calls have been received.

• Press the CID review down button to scroll through the call records from the most recent to the oldest.

• Press the CID review up button to scroll through the call records from the oldest to the newest.

TRANSFERRING CID RECORDS TO MEMORY

You may transfer a Caller ID record to your phone’s memory.

NOTE: It is important that you format CID records correctly before storing in memory. It is not possible to re-format CID records stored in memory.

1. Use the CID review (up or down arrow) button to scroll to the desired record.

2. Press the mem button.

3. Press the desired memory location. Example, press the number 1 key to store the record in memory location 1. You will hear a confirmation tone.

DELETING RECORDS

Use the redial/delete button to erase the record currently shown in the display or all records.

DELETING THE CURRENT RECORD

1. Make sure the phone is OFF (not in talk mode).

2. Use the CID review (up or down arrow) buttons to display the desired Caller ID record.

3. Press redial/delete. The display shows

4. Press redial/delete again to erase the record, and the next Caller ID record shows in the display. You will hear a confirmation tone.

DELETING ALL RECORDS

1. Make sure the phone is OFF (not in talk mode).

2. Use the CID review (up or down arrow) buttons to display any Caller ID record.

3. Press and hold redial/delete button until shows in the display.

4. Press redial/delete again to erase all records. You will hear a confirmation tone. The display shows

DELETE CALL ID?

DELETE ALL?

NO CALLS

DIALING A CALLER ID NUMBER

1. Make sure the phone is OFF (not in talk mode).

2. Use the CID review (up or down arrow) buttons to display the desired Caller ID record.

3. Press TALK/callback. The number dials automatically.

CHANGING THE NUMBER FORMAT

The FORMAT button lets you change the format of the displayed number. The available formats are as follows.

7-digit 7-digit telephone number. 10-digit 3-digit area code + 7-digit telephone

11-digit long distance code “1” + 3-digit area code +

1. Use the CID review (up or down arrow) buttons to scroll to the number you want to call back.

2. If the number will not dial as shown, press the FORMAT button. Repeat if necessary, until the correct number of digits are shown.

3. Press TALK/callback. The number dials automatically.

number.

7-digit telephone number.

MUTE

Use the mute button during a phone conversation to speak privately with another person in the room. The person on the telephone will not hear your private conversation.

MEMORY

Store up to ten 24-digit numbers in memory for quick dialing. This memory feature is in addition to the 40 Caller ID records that can be stored in the Caller ID memory log.

STORING A NAME AND NUMBER IN MEMORY

1. Make sure the phone is OFF (not in talk mode).

2. Press the mem button.

3. Press the desired memory location (0 through 9).

4. Press the mem button again. The display shows

ENTER NAME

NOTE: If you don't want to enter the name, skip step 5.

5. Use the number keys on the handset to enter the name (up to 15 characters) and press the memory button to save. More than one letter is stored in each of the number keys. For example, to enter the name Bill Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter L. Press the 5 key 3 times for the second letter L. Press the 1 key to insert a space between the L and the S. Press the 7 key 4 times for the letter S; press the 6 key once for the letter M; press the 4 key 3 times for the letter I; press the 8 key for the letter T; press the 4 key twice for the letter H.

NOTE: The cursor will automatically move to the next position if another number key is pressed.

6. Press the mem button to save the name. The display shows

7. Use the number keypad to enter the telephone number you want to store (up to 24 digits).

8. Press mem again to store the number.

CHANGING A STORED NUMBER

Use the same procedure to change a stored number as you do to store a number—you’re just replacing the phone number with a different one.

ENTER NUMBER

STORING A REDIAL NUMBER

1. Make sure the phone is OFF (not in talk mode.)

2. Press the mem button.

3. Press any number key (0-9) to store the phone number in that memory location.

4. Press redial.

5. Press the mem button again to confirm.

DIALING A STORED NUMBER

1. Make sure the phone is ON by pressing the TALK/ callback button.

2. Press mem.

3. Press the number (0-9) for the desired memory location. The number dials automatically.

- OR -

1. Make sure the phone is OFF (not in talk mode).

2. Press mem.

3. Use the CID review (up or down arrow) buttons to scroll through the numbers stored in memory until the desired number is shown.

4. Press TALK/callback. The numbers dial automatically.

IMPORTANT: If you make test calls to emergency numbers stored in memory, remain on the line and briefly explain the reason for the call to the dispatcher. Also, it’s a good idea to make these calls in off-peak hours, such as early morning or late evening.

INSERTING A PAUSE IN THE DIALING SEQUENCE

Press the # PAUSE button two times to insert a delay in the dialing sequence of a stored telephone number when a pause is needed to wait for a dial tone (for example after you dial 9 for an outside line, or to wait for a computer access tone). PAUSE shows on the display as a pause counts as 1 digit in the dialing sequence.

“P. “

Each

REVIEWING AND DELETING STORED NUMBERS

1. Press mem, then use the CID review (up or down arrow) buttons to view the entry.

2. While the entry is displayed, press redial/delete to delete the entry. The display shows

3. Press redial/delete a second time to delete the entry. The display shows

DELETED

CHAIN DIALING FROM MEMORY

Use this feature to make calls which require a sequence of numbers such as using a calling card for a frequently called long distance number. Basically, you dial each part of the sequence from memory. The following example shows how you can use chain dialing to make a call through a long distance service:

The Number For Memory Location

Long distance access number 7 Authorization code 8 Frequently called long distance number 9

1. Make sure the phone is ON.

2. Press mem and then press 7.

3. When you hear the access tone, press mem and then press 8.

4. At the next access tone, press mem and then 9.

TIP: Wait for the access tones before pressing the next memory button, or your call might not go through.

DELETE?

HEADSET AND BELT CLIP OPERATION

CONNECTING AN OPTIONAL HEADSET

THE HANDSET

For hands free conversation, connect the headset (optional) to the HEADSET jack as shown. The handset receiver and microphone are disabled when the headset is connected.

Adjust the headset to rest comfortably on top of your head and over your ear. Move the microphone to approximately 2 to 3 inches from your mouth.

• Press the TALK button to answer or place a call before using the headset.

Headset jack

HEADSET

Headset plug

CONNECTING THE BELT CLIP

There are two slots, one on each side of the handset.

• Attach the belt clip by inserting the sides of the belt clip into the slots. Snap the ends of the belt clip into place.

Slot for belt clip

CHANGING THE BATTERY

Make sure the telephone is OFF before you replace battery.

1. Remove the battery compartment door.

2. Disconnect the cord attached to the battery pack and remove the battery pack from the handset.

3. Insert the new battery pack and connect the cord into the jack inside the handset.

4. Put the battery compartment door back on.

5. Place handset in the base to charge. Allow

the handset battery to properly charge (for 12 hours) prior to first use or when you install a new battery pack. If you do not properly charge the phone, battery performance will be compromised.

CAUTION: To reduce the risk of fire or personal injury, use only the battery listed in the instruction book.

BATTERY SAFETY PRECAUTIONS

• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic materials could be released which can cause injury.

• To reduce the risk of fire or personal injury, use only the battery listed in the User’s Guide.

• Keep batteries out of the reach of children.

• Remove batteries if storing over 30 days.

GENERAL PRODUCT CARE

To keep your telephone working and looking good, follow these guidelines:

• Avoid putting the phone near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps).

• DO NOT expose to direct sunlight or moisture.

• Avoid dropping and other rough treatment to the phone.

• Clean with a soft cloth.

• Never use a strong cleaning agent or abrasive powder because this will damage the finish.

• Retain the original packaging in case you need to ship the phone at a later date.

CAUSES OF POOR RECEPTION

• Aluminum siding.

• Foil backing on insulation.

• Heating ducts and other metal construction can shield radio signals.

• You’re too close to appliances such as microwaves, stoves, computers, etc.

• Atmospheric conditions, such as strong storms.

• Base is installed in the basement or lower floor of the house.

• Base is plugged into an AC outlet with other electronic devices.

• Baby monitor is using the same frequency.

• Handset battery is low.

• You’re out of range of the base.

MESSAGE INDICATORS

The following indicators show the status of a message or of the unit.

ERROR Caller information has been interrupted

during transmission or the phone is excessively noisy.

ENTER NAME Prompt telling you to enter a name for

one of the 10 memory locations.

DELETE ALL? Prompt asking if you want to erase all

Caller ID records.

DELETE CALL ID? Prompt asking if you want to erase the

current Caller ID record that is shown on the display.

DELETE? Prompt asking if you want to erase one

of the 10 numbers stored in the phone's outgoing memory.

END OF LIST Indicates there is no additional

information in the Caller ID memory log.

NEW Indicates call or calls have not been

reviewed.

UNKNOWN The incoming call is from an area not

serviced by Caller ID or the information was not sent.

PAGING Someone has pressed the PAGE button

on the base.

BLOCKED The person is calling from a number

that has been blocked from transmission.

REPT Repeat call message. Indicates that a

new call from the same number was received more than once.

NO DATA No Caller ID information was received.

HANDSET SOUND SIGNALS

Signal Meaning

A long warbling tone Signals an incoming call (with ringer on) Three short beeps Page signal

(several times) One beep every 7 seconds Low battery warning

TROUBLESHOOTING TIPS

CALLER ID

Problem Solution

No Display • Is battery fully charged? Try

replacing the battery. Make sure the battery is properly installed and connected.

• If you are using AC power, make sure that the unit is connected to a non-switched electrical outlet. Disconnect the unit from the plug and plug it in again.

• Did you order Caller ID service from your local telephone company?

Caller ID Error • The unit displays this Message message if it detects anything

other than valid Caller ID information during the silent period after the first ring. This message indicates the presence of noise on the line.

TELEPHONE

Problem Solution

No dial tone • Check installation:

— Is the base power cord connected

to a working outlet?

— Is the telephone line cord

connected to the base unit and the wall jack?

• Disconnect the base from the wall jack and connect another phone to the same jack. If there is no dial tone in the second phone, the problem might be your wiring or local service.

• Is the handset out of range of the base?

• Make sure the battery is properly charged (12 hours).

• Is the battery pack installed correctly?

• Did the handset beep when you pressed the TALK button? Did the in use indicator come on? The battery may need to be charged.

Dial tone is OK, but • Make sure the tone/pulse can't dial out setting is programmed correctly.

Handset does • Make sure the RINGER switch not ring on the handset is turned to ON.

• You may have too many extension phones on your line. Try unplugging some phones.

• See solutions for “No dial tone.”

You experience • Change channels static, noise, or • Is handset out of range? fading in and out Move closer to the base.

• Does the base need to be relocated?

• Charge battery.

• Make sure base is not plugged into an outlet with another household appliance.

Unit beeps • Place handset in base for 20

seconds to reset the security code. If that doesn’t work, charge battery for 12 hours.

• Clean charging contacts on handset and base with a soft cloth, or an eraser.

• See solutions for “No dial tone.”

• Replace battery.

Memory Dialing • Did you program the memory

location keys correctly?

• Did you follow proper dialing sequence?

• Make sure the tone/pulse setting is programmed correctly.

• Did you reprogram numbers into memory after power outage or battery replacement?

TELEPHONE NETWORK INFORMATION

Should your equipment cause trouble on your line which may harm the telephone network, the telephone company, where practicable, may notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately.

The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is required in the operation of its business. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company will likely give you adequate notice to allow you to maintain uninterrupted service.

Notice must be given to the telephone company upon termination of your telephone from your line.

REN NUMBER

On the bottom of this equipment is a label indicating, among other information, the FCC Registration number and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information to your telephone company.

The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local telephone company.

SERVICE

ATLINKS Communications Canada, Inc., warrants to the purchaser or gift recipient that if any manufacturing defect becomes apparent in this product within 1 year from the original date of purchase, it will be replaced free of charge, including return transportation.

This warranty does not include damage to the product resulting from accidents, misuse or leaking batteries.

Should your product not perform properly during the warranty period, either:

1. Return it to the selling dealer with proof of purchase for replacement,

2. Remove the batteries (where applicable), and pack product complete with accessories in the original carton (or equivalent).

— Mail prepaid (with proof of purchase) and insured to:

ATLINKS Communications Canada, Inc. c/o Thomson multimedia Ltd. 6200 Edwards Boulevard Mississauga, Ontario Canada L5T 2V7

The provisions of this written warranty are in addition to and not a modification of or subtraction from the statutory warranties and other rights and remedies contained in any applicable legislation, and to the extent that any such provisions purport to disclaim, exclude or limit any such statutory warranties and other rights and remedies, such provisions shall be deemed to be amended to the extent necessary to comply therewith.

If you are unable to find a qualified servicer for out of warranty service, you may write to:

ATLINKS Communications Canada, Inc. c/o Thomson multimedia Inc. P.O. Box 0944 Indianapolis, Indiana, U.S.A., 46206-0944

Attach your sales receipt to this booklet for future reference. This information is required if service is needed during the warranty period.

PURCHASE DATE _____________________________________________________________________

NAME OF STORE _____________________________________________________________________

ACCESSORY ORDER FORM

✂

DESCRIPTION

Belt clip Headset

Replacement battery

Power supply

MODEL NO.

5-2535 5-2425

5-2522 5-2501

PRICE*

$4.95 $36.35 $14.95

$15.50

QTY.

TOTAL

To order, call 1-800-338-0376 (for accessories only) or

complete this order form.

For credit card purchases

Your complete charge card number, its expiration date and your signature are necessary to process all charge card orders.

Copy your complete account number from your VISA card.

CUSTOMER: CUT ALONG DOTTED LINE.

My card expires:

Copy your complete account number from your

Master Card or Discover.

Copy the number above your name on the Master Card.

My card expires:

____________________________________________________________________

Authorized Signature

*Prices are subject to change without notice.

Total Merchandise.........................................$_______________

Sales Tax........................................................$_______________

We are required by law to collect the appropriate sales tax for each individual state, county, and locality to which the merchandise is being sent. Duties will apply for shipments to Canada.

Use VISA or Master Card or Discover preferably. Money order or check must be in U.S. currency only. No COD or Cash. All accessories are subject to availability. Where

applicable, we will ship a superseding model.

Shipping/Handling....................................... $_______________

Total Amount Enclosed.................................$_______________

Mail order form and money order or check (in U.S. currency) made payable to Thomson multimedia Inc. to:

Thomson multimedia Inc. Mail Order Department

P.O. Box 8419 Ronks, PA 17573-8419

Name_______________________________________________________ Address_____________________________________ Apt.____________ City ________________________State________ ZIP_________________ Daytime Phone Number ( )_______________________________

Please make sure that this form has been filled out completely.

$5.00