RCA 26790 User Manual
26790
25-Channel
Cordless Telephone/Answerer
User’s Guide
1
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IMPORTANT INFORMATION
NOTICE: The Industry Canada label identifies certified equipment. This certification means
that the equipment meets certain telecommunications network protective, operational and
safety requirements. The Industry Canada does not guarantee the equipment will operate to
the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected
to the facilities of the local telecommunications company. The equipment must also be
installed using an acceptable method of connection. The customer should be aware that
compliance with the above conditions may not prevent degradation of service in some
situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance
facility designated by the supplier. Any repairs or alterations made by the user to this
equipment, or equipment malfunctions, may give the telecommunications company cause to
request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the
power utility, telephone lines and internal metallic water pipe systems, if present, are
connected together. This precaution may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should
contact the appropriate electric inspection authority, or electrician, as appropriate.
NOTES: This equipment may not be used on coin service provided by the telephone
company.
Party lines are subject to telephone company tariffs and, therefore, you may not be able to
use your own telephone equipment if you are on a party line. Check with your local
telephone company.
INTERFERENCE INFORMATION
This equipment generates and uses radio frequency energy which may interfere with
residential radio and television reception if not properly installed and used in accordance
with instructions contained in this manual. Reasonable protection against such interference
is ensured, although there is no guarantee this will not occur in a given installation. If
interference is suspected and verified by switching this equipment on and off, the user is
encouraged to try to correct the interference by one or more of the following measures:
Reorient the radio/television receiver’s antenna, relocate the equipment with respect to the
receiver, plug the equipment and receiver into separate circuit outlets. The user may also
wish to consult a qualified radio/television technician for additional suggestions. This
equipment has been fully tested and complies with all limits for Class B computing devices
pursuant to part 15 FCC Rules and Regulations. This device complies with RSS-210 of
Industry Canada. Operation is subject to the following two conditions: (1) This device may
not cause interference, and (2) This device must accept any interference, including interfer-
ence that may cause undesired operation of the device.
HEARING AID COMPATIBILITY
This telephone system meets FCC/Industry Canada standards for Hearing Aid Compatibility.
INDUSTRY CANADA NUMBER IS LOCATED ON THE CABINET BOTTOM
2
REN NUMBER IS LOCATED ON THE CABINET BOTTOM
INTRODUCTION
Your cordless telephone/answerer is designed to give you flexibility in use
and high quality performance. To get the most from your new cordless
telephone/answerer, we suggest that you take a few minutes right now to
read through this instruction manual.
TABLE OF CONTENTS
IMPORTANT INFORMATION ................................ 2
INTERFERENCE INFORMATION ............................ 2
HEARING AID COMPATIBILITY ........................... 2
INTRODUCTION .............................................. 3
BEFORE YOU BEGIN ................................... 4
MODULAR JACK REQUIREMENTS ............. 4
DIGITAL SECURITY SYSTEM ......................... 4
BEFORE YOU BEGIN ....................................... 4
PARTS CHECKLIST ...................................... 4
DESKTOP INSTALLATION .............................. 5
INSTALLATION ................................................ 5
WALL MOUNT INSTALLATION ....................... 6
ANSWERING MACHINE SETUP ..................... 8
SETTING THE VOICE TIME/DAY STAMP ..... 8
SETTING THE SPEAKER VOLUME ............. 9
VOICE INSTRUCTIONS ............................ 9
SETTING THE RING SELECT .................... 9
USING TOLL SAVER .............................. 9
RECORDING THE OUTGOING ANNOUNCEMENT 10
REVIEWING ANNOUNCEMENT ................ 10
CORDLESS PHONE BASICS ............................ 11
MAKING A CALL ...................................... 11
PHONE INDICATOR .............................. 11
REDIAL .................................................. 11
RECEIVING A CALL ................................... 11
CHANNEL BUTTON ................................... 11
FLASH ................................................... 12
VOLUME ................................................ 12
RINGER SWITCH ...................................... 12
PAGING THE HANDSET .............................. 12
TEMPORARY TONE ................................... 13
MEMORY ................................................... 14
STORING A NUMBER IN MEMORY ......... 14
INSERTING A PAUSE IN THE DIALING
SEQUENCE ................................. 15
WARNING:
OR ELECTRICAL SHOCK HAZARD,
DO NOT EXPOSE THIS PRODUCT
TO RAIN OR MOISTURE.
TO PREVENT FIRE
CHANGING A STORED NUMBER ............ 15
DIALING A STORED NUMBER ................ 15
ERASING A STORED NUMBER ............... 15
CHAIN DIALING FROM MEMORY ................. 16
ANSWERING MACHINE OPERATION ................. 17
MESSAGES COUNTER ............................... 17
SCREENING CALLS FROM THE BASE ............. 17
MESSAGE PLAYBACK ............................... 18
MEMORY FULL ........................................ 18
ERASING MESSAGES ................................ 19
LEAVING A MEMO ................................... 20
REMOTE ACCESS ......................................... 20
ANSWERER INDICATOR ........................ 21
USING THE HANDSET ............................... 21
SCREENING CALLS
FROM
THE HANDSET ..................... 22
ACCESSING THE ANSWERER FROM ANOTHER
PHONE
....................................... 23
CHANGING THE SECURITY CODE ................. 24
CHANGING THE BATTERY............................... 25
BATTERY SAFETY PRECAUTIONS ................. 26
GENERAL PRODUCT CARE ............................. 26
TROUBLESHOOTING GUIDE ............................ 27
HANDSET SOUND SIGNALS ........................... 29
ANSWERER STATUS INDICATORS..................... 29
CAUSES OF POOR RECEPTION ........................ 29
TELEPHONE NETWORK INFORMATION............... 30
REN NUMBER ............................................ 30
ACCESSORY ORDER FORM ............................ 31
INDEX ........................................................ 33
SERVICE ..................................................... 34
CAUTION
RISK OF ELECTRIC SHOCK
THE LIGHTNING
FLASH AND ARROW HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
"DANGEROUS
VOLTAGE" INSIDE
THE PRODUCT.
DO NOT OPEN
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER
(OR BACK). NO USERSERVICEABLE PARTS INSIDE. REFER SERVICING
TO QUALIFIED SERVICE
PERSONNEL.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
3
BEFORE YOU BEGIN
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PARTS CHECKLIST
Make sure your package includes the items shown here.
AC power supply
Telephone line cord
Mounting bracket
CHARGE
Base
MESSAGES
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PLAY/STOP
SKIP
REVIEW
ANSW ON/OFF
ANNOUNCE
PAGE
MEMO
ERASE
Handset
BEFORE YOU BEGIN
MODULAR JACK REQUIREMENTS
You need an RJ11 (CA11A) type modular jack, which is the
most common type of phone jack and might look like the
one pictured here. If you don’t have a modular jack, call your
local phone company to find out how to get one installed.
DIGITAL SECURITY SYSTEM
Your cordless phone uses a digital security system to provide protection
against false ringing, unauthorized access, and charges to your phone line.
When you place the handset in the base, the unit verifies its security code.
After a power outage or battery replacement, you should place the
handset in the base for about 20 seconds to reset the code.
IMPORTANT: Because cordless phones operate on electricity, you should
have at least one phone in your home that isn’t cordless, in case the power in
your home goes out.
4
INSTALLATION
DESKTOP INSTALLATION
1. Set the T/P switch to
T for touch-tone
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service, or P for
pulse (rotary)
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service. If you don’t
know which type of
service you have,
T/P switch
1
check with the phone company.
2. Set RINGER switch (on the handset) to ON.
3. Plug the power supply cord into the POWER 9V DC jack on the base and
into an AC outlet.
4. Place handset in the base to charge for 12 hours. The CHARGE/IN USE
indicator (on the base) comes on to indicate that the battery is charging.
If you don’t charge the handset battery properly (for 12 hours)
when you first set up the phone, performance of the battery
will be compromised.
5. Plug the telephone line cord into the PHONE LINE jack on the base and
into a modular jack.
6. Raise the base antenna.
CAUTION: Use only the Thomson 5-2471 power supply that came with this unit.
Using other power supplies may damage the unit.
INSTALLATION NOTE: Some cordless telephones operate at frequencies
that may cause interference to nearby TVs and VCRs. To minimize or prevent
such interference, the base of the cordless telephone should not be placed
near or on top of a TV or VCR. If interference continues, moving the cordless
telephone farther away from the TV or VCR will often reduce or eliminate the
interference.
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CHNL.
ANSW.
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PQRS
TONE OPER
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MEMORY
REDIAL
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WALL MOUNT INSTALLATION
Because it is necessary to charge the
handset for 12 hours prior to connecting
the phone for use the first time, it is better
to leave the unit on a flat surface during
initial charge before attempting to hang it
on the wall.
1. Set the T/P switch to T for touch-tone
service, or P for pulse (rotary) service. If
you don’t know which type of service
you have, check with the phone
company.
2. Set RINGER switch to ON.
3. Place the handset in the base.
4. Connect the power supply cord into the
base and the other end into an AC outlet.
The CHARGE/IN USE indicator comes on,
indicating the battery is charging.
Allow the phone to charge for 12
hours before using the first time. If
you don't charge the phone properly
when you first set up the phone,
perfomance of the battery will be
compromised.
(Installation continued on the
following page.)
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MESSAGES
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CHARGE
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PLAY/STOP
REVIEW
ANSW ON/OFF
ANNOUNCE
PAGE
MEMO
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CAUTION: Use only the
Thomson 5-2471 power
supply that came with this
unit. Using other power
supplies may damage the unit.
SKIP
5. Attach the mounting bracket so that the
bottom of the phone is flat by inserting
the tabs into the slots on the top of the
unit first, and then snapping the bottom
tabs into place.
6. Plug the telephone line cord into the
jack marked PHONE LINE on the back of
the unit and plug the other end into a
modular wall jack.
7. Slip the mounting holes over the wall
plate posts and slide the unit down
firmly into place. (Wall plate not
included.)
8. Raise the base antenna.
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MESSAGES
REVIEW
SKIP
PLAY/STOP
ANNOUNCE
ANSW ON/OFF
MEMO
PAGE
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ANSWERING MACHINE SETUP
This section shows you how to set up your
answering machine to receive incoming
calls. Before you begin the setup, you
must turn on the answerer.
• Press the ANSW ON/OFF button to turn
the answering machine on and off.
The MESSAGES counter lights when
the answering machine is on and
indicates the number of messages you
have.
SETTING THE VOICE TIME/DAY STAMP
1. Press and hold the DAY/CHECK button
to set the day of the week.
2. Press the HOUR button to set the hour
(a.m. or p.m.).
3. Press the MIN button to set the minute.
When you press and hold the MIN
button, the time advances in 5-minute
intervals.
4. Press and release the DAY/CHECK
button to review the day and time
settings.
8
ANSWER ON/OFF
(answerer on/off) button
MESSAGE counter
HOUR
HOUR
button
MIN
button
DAY/CHECK
MIN
DAY/CHECK
button
HOUR
MIN
DAY/CHECK
VOL
SETTING THE SPEAKER VOLUME
MESSAGES
REVIEW
SKIP
PLAY/STOP
ANNOUNCE
ANSW ON/OFF
MEMO
PAGE
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Use the VOL (volume) control to adjust
speaker volume to a comfortable level.
VOICE INSTRUCTIONS
If you need additional assistance, press the
REVIEW button when you plug in the
answerer and follow the voice instructions.
SETTING THE RING SELECT
Set the RING SELECT switch on the back of
the unit to choose the number of times you
want the phone to ring before the machine
answers the call. You can choose 2 rings, 5
rings, or toll saver.
USING TOLL SAVER
Toll Saver can save you the cost of a call
when you access your messages from
another phone:
• If you have new messages, the unit
answers after the 2nd ring.
• If you have no new messages, the unit
answers after the 5th ring.
You can hang up after the 3rd ring and save
the pay telephone or long distance charge.
Speaker volume control
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RING SELECT switch
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REVIEW
button
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MEMO
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RECORDING THE OUTGOING ANNOUNCEMENT
For best results when recording, you should
be about 9 inches from the microphone,
and eliminate as much background noise as
possible.
1. Press and hold the ANNOUNCE button.
You need to hold the button until you
finish the announcement.
2. Begin talking after you hear the beep.
3. Release the button when you finish your
announcement.
If you choose not to record an outgoing
announcement, a default announcement
will play. To return to the default
announcement after you have recorded
your own outgoing announcement, press
the ANNOUNCE button and release it when
you hear the beep.
Sample Outgoing Announcement
Hi, this is (use your name here), I can't answer the
phone right now, so please leave your name, number
and a brief message after the tone, and I'll get back to
you. Thanks.
REVIEWING ANNOUNCEMENT
• Press and release ANNOUNCE button to
review your outgoing announcement.
Microphone
ANNOUNCE
button
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REDIAL
REVIEW PLAY/STOP SKIP
ERASE
CORDLESS PHONE BASICS
MAKING A CALL
The only two things you need to know to
make a call are:
• Press the PHONE button before you dial.
• Press PHONE button or place the handset
in the base to hang up.
Otherwise, it works just like any other
phone.
PHONE INDICATOR
You know the phone is on when you see the
PHONE indicator on the handset come on.
REDIAL
Press the REDIAL button to redial the last
number you called (up to 32 digits).
RECEIVING A CALL
To answer a call you must press the PHONE
button on the handset before you can talk.
CHANNEL BUTTON
While talking, you might need to manually
change the channel in order to eliminate
static. Press and release the CHNL button to
advance to the next clear channel.
PHONE indicator
PHONE
button
CHNL
button
REDIAL
button
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FLASH
RINGER
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REDIAL
REVIEW PLAY/STOP SKIP
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Use the FLASH button to activate custom
calling services such as call waiting or call
transfer, which are available through your
local phone company.
REVIEW
ANNOUNCE
MESSAGES
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PLAY/STOP
SKIP
ANSW ON/OFF
TIP: Don't use the PHONE button to
activate custom calling services such as call
waiting, or you’ll hang up the phone.
VOLUME
Press the VOLUME button to adjust the
volume of the handset's earpiece. There are
four settings.
RINGER SWITCH
The RINGER switch must be on for the
handset to ring during incoming calls.
PAGING THE HANDSET
Press the PAGE button on the base to get
the attention of the person near the
handset, or to find a misplaced handset.
Press and hold the PAGE button for several
seconds.The handset beeps for several
seconds. Press the PHONE button on the
handset when you find it.
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MEMO
PAGE
ERASE
PAGE button
PHONE
button
VOLUME
button
FLASH buttonRINGER switch
TEMPORARY TONE
RINGER
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REDIAL
REVIEW PLAY/STOP SKIP
ERASE
This feature enables pulse (rotary) service
phone users to access touch-tone services
offered by banks, credit card companies,
etc. Press the TONE button to temporarily
make the phone touch-tone compatible. To
get information about your bank account,
for example, you would:
1. Call the bank’s information line.
2. Press the TONE key, denoted with (*) on
the keypad, when your call is answered.
3. Follow the voice menu instructions to get
the information. When you hang up, the
phone goes back to pulse (rotary) service.
TONE
button
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MEMORY
Store up to 10 numbers in memory for quick
dialing.
STORING A NUMBER IN MEMORY
1. Make sure the phone is OFF.
2. Press the MEMORY button.
3. Dial the number (up to 16 digits).
4. Press MEMORY and then press a number
key (0-9) to store the dialed number in
that memory location. (If you've made an
error storing the number, the phone
beeps twice.)
5. Record whose number is stored in the
location on the memory directory card on
the back of the handset.
IMPORTANT: If you make test calls to
emergency numbers stored in memory,
remain on the line and briefly explain the
reason for the call to the dispatcher. Also, it’s
a good idea to make these calls in off-peak
hours, such as early morning or late evening.
14
MEMORY button
INSERTING A PAUSE IN THE DIALING
RINGER
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REDIAL
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SEQUENCE
Press the FLASH button to insert a delay in
the dialing sequence of a stored telephone
number when a pause is needed to wait for
a dial tone (for example, after you dial 9 for
an outside line or when you need to wait for
a computer access tone). Each pause counts
as 1 digit.
CHANGING A STORED NUMBER
Use the same procedure to change a stored
number as you do to store a number, you’re
just replacing the phone number with a new
one.
D
IALING A STORED NUMBER
1. Make sure the phone is ON.
2. Press MEMORY.
3. Press the number for that memory
location.
ERASING A STORED NUMBER
1. Make sure the phone is OFF.
2. Press and release MEMORY twice.
3. Press the memory location you want to
erase.
MEMORY
button
FLASH
button
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CHAIN DIALING FROM MEMORY
Use this feature to make calls which require a sequence of numbers, for
instance if you use a calling card for a frequently called long distance
number. The following example shows how you can use chain dialing to
make a call through a long distance service:
The Number For Memory Location
Long distance access number 7
Authorization code 8
Frequently called long distance number 9
1. Make sure the phone is ON.
2. Press MEMORY and then press 7.
3. When you hear the access tone, press MEMORY and then press 8.
4. At the next access tone, press MEMORY and then 9.
TIP: Don’t get in too big of a hurry. Wait for the access tones before pressing
the next memory button, or your call might not go through.
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A
MESSAGES
REVIEW
SKIP
PLAY/STOP
ANNOUNCE
ANSW ON/OFF
MEMO
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REVIEW PLAY/STOP SKIP
NSWERING
M
ACHINE OPERATION
This section discusses the buttons
and features on the answering machine.
MESSAGES COUNTER
The MESSAGES counter shows how many
new messages you have. The ANSW ON/
OFF button must be on in order for the
MESSAGES counter to work.
SCREENING CALLS FROM
BASE
THE
You can screen incoming calls by waiting for
the caller to begin leaving a message (to
hear who it is), then pick up the handset, and
press PHONE to talk to the caller. The
answering machine automatically stops
recording when you activate the handset or
pick up an extension phone.
TIP: Make sure the volume on the base is set
loud enough to hear your incoming calls.
MESSAGES counter
PLAY/
STOP
button
PHONE
button
ANSW
ON/OFF
button
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MESSAGE PLAYBACK
The messages indicator lets you know when
you have messages. To play messages,
press PLAY/STOP.
While a message is playing, you can do the
following:
• Press PLAY/ STOP to stop the message
playback.
• Press and release REVIEW to restart the
current message; continue to press and
release REVIEW to go to previous
messages.
• Press and release SKIP to go to the next
message.
• Press PLAY/ STOP to stop message
playback.
REVIEW
button
MEMORY FULL
When the memory is full, the system
answers after 10 rings. You need to erase
some messages so the answerer can record
new messages.
REVIEW
ANNOUNCE
MEMO
MESSAGES
88
PLAY/STOP
ERASE
PLAY/STOP
button
SKIP
ANSW ON/OFF
PAGE
SKIP
button
18
ERASING MESSAGES
RINGER
O
F
F
O
N
V
O
L
U
M
E
P
H
O
N
E
C
H
N
L
.
A
N
S
W
.
F
L
A
S
H
321
D
E
F
A
B
C
J
K
L
M
N
O
G
H
I
T
U
V
W
X
Y
Z
465
987
P
Q
R
S
T
O
N
E
O
P
E
R
#
*
0
M
E
M
O
R
Y
REDIAL
REVIEW PLAY/STOP SKIP
ERASE
You can erase messages three ways: one
message at a time using the ERASE button
on the base; all messages using the ERASE
button on the base; or one message at a
time using the ERASE button (0) on the
handset or a phone in another location.
• To erase a message, press PLAY/STOP on
the base and press and release the
ERASE button on the base to erase the
message that is playing.
• To erase all messages, press PLAY/STOP
on the base and press and hold the
ERASE button.
• To erase a message from the handset:
1. Press ANSW on the handset.
2. Press PLAY/STOP on the handset (the
2 button).
3. Press ERASE on the handset (the 0
button) to erase the message that is
playing.
NOTE: Erased messages cannot be restored.
Also, be careful you don't press the ERASE
button as the next unheard message is
playing because that message will also be
erased.
ANSW
button
PLAY/
STOP
button
ERASE
button
19
LEAVING A MEMO
Use the Memo feature to leave a message.
1. Press and hold the MEMO button. You
need to hold the button until you finish
the message.
2. Begin talking after you hear the beep.
3. Release the MEMO button when you
finish.
REMOTE ACCESS
This section explains two types of remote
access: using the handset to access the
answering machine and accessing the
answering machine from another phone.
The handset contains integrated buttons
that enable you access the answering
machine with the handset.
You can also access your answering
machine from any phone that is tone-dial
compatible by entering a 3-digit security
code after you hear the outgoing
announcement. A voice menu system
guides you through all of the procedures.
PLAY/STOP
REVIEW
ANNOUNCE
MEMO
MEMO button
SKIP
ANSW ON/OFF
PAGE
ERASE
20
RINGER
O
F
F
O
N
V
O
L
U
M
E
P
H
O
N
E
C
H
N
L
.
A
N
S
W
.
F
L
A
S
H
321
D
E
F
A
B
C
J
K
L
M
N
O
G
H
I
T
U
V
W
X
Y
Z
465
987
P
Q
R
S
T
O
N
E
O
P
E
R
#
*
0
M
E
M
O
R
Y
REDIAL
REVIEW PLAY/STOP SKIP
ERASE
USING THE HANDSET
Press the ANSW button to access the
answering machine from the cordless
handset.
After you access the answerer, use the
marked handset keys just as if you were
pressing the corresponding buttons on the
base (see "Answering Machine Operation"
for details on functions). To make it easy for
you, the functions are listed on the handset
above each number. For example, to play
messages:
1. Press the ANSW button.
2. Press 2 (PLAY/STOP).
3. When you are finished listening to your
messages, press ANSW again.
ANSWERER INDICATOR
You know the answerer is active when you
see the ANSW indicator on the handset
come on.
ANSW (Answerer)
indicator
ANSW
button
PLAY/
STOP
button
21
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