RCA 26730 User Manual

25-Channel
Caller ID with Call Waiting
Cordless Telephone
User’s Guide

26730

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FCC REGISTRATION INFORMATION

Your telephone equipment is registered with the Federal Communications Commission and is in compliance
with parts 15 and 68, FCC Rules and Regulations.
1 Notification to the Local Telephone Company

On the bottom of this equipment is a label indicating, among other information, the FCC Registration
number and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this
information to your telephone company.
The REN is useful in determining the number of devices you may connect to your telephone line and still
have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of
the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices
you may connect to your line as determined by the REN, you should contact your local telephone company.

Notes

• This equipment may not be used on coin service provided by the telephone company.

• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone
equipment if you are on a party line. Check with your local telephone company.

• Notice must be given to the telephone company upon permanent disconnection of your telephone from
your line.

2 Rights of the Telephone Company

Should your equipment cause trouble on your line which may harm the telephone network, the telephone
company shall, where practicable, notify you that temporary discontinuance of service may be required.
Where prior notice is not practicable and the circumstances warrant such action, the telephone company
may temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone
company must: (1) promptly notify you of such temporary discontinuance; (2) afford you the opportunity
to correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant
to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.

The telephone company may make changes in its communications facilities, equipment, operations of
procedures where such action is required in the operation of its business and not inconsistent with FCC
Rules and Regulations. If these changes are expected to affect the use or performance of your telephone
equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain
uninterrupted service.

INTERFERENCE INFORMATION

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference; and (2) This device must accept any interference received,
including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:

• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the
interference).

• Reorient or relocate and increase the separation between the telecommunications equipment and
receiving antenna.

• Connect the telecommunications equipment into an outlet on a circuit different from that to which the
receiving antenna is connected.

• Consult the dealer or an experienced radio/TV technician for help.

If these measures do not eliminate the interference, please consult your dealer or an experienced radio/
television technician for additional suggestions. Also, the Federal Communications Commission has
prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet
is available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock
number 004-000-00345-4 when ordering copies.

HEARING AID COMPATIBILITY

This telephone system meets FCC standards for Hearing Aid Compatiblility.

2

FCC NUMBER IS LOCATED ON THE CABINET BOTTOM
REN NUMBER IS LOCATED ON THE CABINET BOTTOM

TABLE OF CONTENTS

FCC REGISTRATION INFORMATION ........... 2

NTERFERENCE INFORMATION ................... 2

I

HEARING AID COMPATIBILITY .................. 2

NTRODUCTION ..................................... 4

I

NSTALLATION AND SETUP ...................... 5

I

MODULAR JACK REQUIREMENTS ......... 5

IGITAL SECURITY SYSTEM................. 5

D

ESKTOP INSTALLATION...................... 6

D

WALL MOUNT INSTALLATION .............. 7

ELEPHONE OPERATION ......................... 9

T

ECEIVING A CALL ............................ 9

R

MAKING A CALL ............................... 9

EDIAL ............................................ 9

R

LASH BUTTON ................................ 9

F

CHANNEL BUTTON ............................ 9

EMPORARY TONE .......................... 10

T

INDING THE HANDSET..................... 10

F

RINGER SWITCH.............................. 11

ONE/PULSE DIALING ...................... 11

T

ONE ........................................ 11

T

PULSE ....................................... 11

OLUME ........................................ 11

V

OICE MESSAGING ......................... 12

V

CALLER ID FEATURES.......................... 13

ALLER ID WITH CALL WAITING ........ 13

C

ECEIVING AND STORING CALLS ........ 13

R

REVIEWING MESSAGES .................... 14

ELETING RECORDS ........................ 15

D

ELETING THE CURRENT RECORD ... 15

D

DELETING ALL RECORDS............... 15

IALING A CALLER ID

D

UMBER .................................... 15

N

CHANGING THE NUMBER FORMAT...... 16

HE MEMORY FEATURE ....................... 17

T

TORING A NUMBER IN MEMORY ...... 17

S

CHANGING A STORED NUMBER ......... 18

IALING A STORED NUMBER............. 19

D

SING CALL BACK .......................... 19

U

CHAIN DIALING FROM MEMORY......... 20

NSERTING A PAUSE

I

THE DIALING SEQUENCE............ 21

IN

REVIEWING AND DELETING STORED

NUMBERS .................................. 21

HANGING THE BATTERY...................... 22

C

BATTERY SAFETY PRECAUTIONS ........ 23

ENERAL PRODUCT CARE .................... 23

G

ESSAGE INDICATORS ......................... 24

M

HANDSET SIGNALS ............................. 24

ROUBLESHOOTING TIPS ...................... 25

T

AUSES OF POOR RECEPTION ............... 27

C

SERVICE ............................................ 28

CCESSORY ORDER FORM ................... 29

A

NDEX ............................................... 31

I

LIMITED WARRANTY ............................ 32

WARNING:

OR ELECTRICAL SHOCK HAZARD,
DO NOT EXPOSE THIS PRODUCT
TO RAIN OR MOISTURE.

TO PREVENT FIRE

CAUTION

RISK OF ELECTRIC SHOCK

THE LIGHTNING
FLASH AND ARROW­HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
"DANGEROUS
VOLTAGE" INSIDE
THE PRODUCT.

DO NOT OPEN

CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER
(OR BACK). NO USER­SERVICEABLE PARTS IN­SIDE. REFER SERVICING
TO QUALIFIED SERVICE
PERSONNEL.

SEE MARKING ON BOTTOM / BACK OF PRODUCT

THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.

3

INTRODUCTION

Your Caller ID phone stores and displays specific information, provided by
your local telephone company, to subscribers of Caller ID or similar caller
identification services. You must subscribe to one of these services in
order to use this unit.

Your Caller ID phone enables you to:

• Identify callers before you answer the phone.

• View the time and date of each incoming call.

• Record up to 40 Caller ID messages sequentially.

• Know who called while you were away.

To get the most from your new phone, we suggest that you take a few
minutes right now to read through this user's guide.

REMINDER: This product requires a subscription to Caller ID service from
your telephone company. Check for name service availability.

IMPORTANT: Because cordless phones operate on electricity, you should
have at least one phone in your home that isn’t cordless, in case the power in
your home goes out.

4

INSTALLATION AND SETUP

1

2

3

ABC DEF

5

4

6

JKL

GHI

MNO

8

7

9

PQRS

WXYZ

TUV

0

TONE

OPER

PHONE

#

TALK

REDIAL

CALL BACK

VOLUME

DELETE

CHANNEL

FORMAT

MEMORY FLASH

OFF

ON

RINGER

Make sure your package includes the items shown here.

CHARGE/
IN USE

PAGE/
FIND

wall mount bracket

Telephone line cor d

Short telephone
line cord

AC power supply

Base

Handset

MODULAR JACK REQUIREMENTS

You need an RJ11 type modular jack, which is the most
common type of phone jack and might look like the one
pictured here. If you don’t have a modular jack, call your local
phone company to find out how to get one installed.

INSTALLATION NOTE: Some cordless telephones operate at frequencies that
may cause interference to nearby TVs and VCRs. To minimize or prevent such
interference, the base of the cordless telephone should not be placed near or on
top of a TV or VCR. If such interference continues, move the cordless telephone
farther away from the TV or VCR.

DIGITAL SECURITY SYSTEM

Your cordless phone uses a digital security system to provide protection against
false ringing, unauthorized access, and charges to your phone line.

When you place the handset in the base, the unit verifies its security code. After a
power outage or battery replacement, you should place the handset in the base for
about 20 seconds to reset the code.

5

DESKTOP INSTALLATION

1

3

4

5

NOTE: For

desktop charging
only, the handset
is able to charge
facing up or
down.

2

1. Place the handset in the base.

2. Set the RINGER switch on the handset to ON.

3. Raise the base antenna.

4. Plug the power supply cord into the base and then into an AC outlet.
The CHARGE/IN USE light comes on indicating that the battery is
charging.

Allow the phone to charge for 12 hours before using the first
time. If you don't charge the phone properly (for 12 hours)
when you first set up the phone, perfomance of the battery will
be compromised.

5. After charging, connect the telephone cord to the phone and then to the
wall jack.

NOTE : The phone automatically defaults to touch-tone dialing. To change to
pulse (rotary) dialing, see “Tone/Pulse Dialing. If you don’t know which type
of service you have, check with the phone company.

CAUTION: Use only the Thomson 5-2455 (black)/ 5-2454 (white)
power supply that came with this unit. Using other adapters may damage
the unit.

6

WALL MOUNT INSTALLATION

Because it is necessary to charge
the handset for 12 hours prior to
connecting the phone for use the
first time, it is better to leave the
unit on a flat surface during initial
charge before attempting to hang it
on the wall.

1. Place the handset in the base.

2. Connect the power supply
adapter into the base and then
an AC outlet.

Allow the phone to charge
for 12 hours before using the
first time. If you don't
charge the phone properly
(for 12 hours) when you first
set up the phone,
perfomance of the battery
will be compromised.

The CHARGE/IN USE light
comes on indicating that the
battery is charging.

3. Set the RINGER switch on the
handset to ON.

4. After charging, plug the short
phone line cord into the phone
jack on the back of the unit and
then to the wall jack.

5. Attach the wall mount bracket by
inserting the two tabs at the top
and then snapping the tab at the
bottom into place.

1

3

2

4

5

CAUTION: Use only the Thomson

5-2455 (black)/ 5-2454 (white)
power supply that came with this
unit. Using other adapters may
damage the unit.

7

6. Slip the mounting holes over the

wall plate posts and slide the
unit down firmly into place. (Wall
plate not included.)

NOTE : The phone automatically
defaults to touch-tone dialing. To
change to pulse (rotary) dialing, see
“Tone/Pulse Dialing. If you don’t
know which type of service you
have, check with the phone
company.

6

8

TELEPHONE OPERATION

1

2

3

ABC DEF

5

4

6

JKL

GHI

MNO

8

7

9

PQRS

WXYZ

TUV

0

TONE

OPER

PHONE

#

TALK

REDIAL

CALL BACK

VOLUME

DELETE

CHANNEL

FORMAT

MEMORY FLASH

OFF

ON

RINGER

RECEIVING A CALL

1. Check the display to see who is
calling.

2. Press the TALK button.

MAKING A CALL

To make a call, press the TALK
button before you dial and press it
again to hang up.

REDIAL

Press the REDIAL button to redial
the last number you dialed.

FLASH BUTTON

Use the FLASH button to activate
custom calling services such as call
waiting or call transfer, which
are available through your local
phone company.

TIP: Don’t use the TALK button to
activate custom calling services such
as call waiting, or you’ll hang up
the phone.

CHANNEL BUTTON

While talking, you might need to
manually change the channel in
order to get rid of static. Press and
release the CHANNEL button to
advance to the next clear channel.

REDIAL
button

TALK
button

CHANNEL
button

FLASH
button

9

TEMPORARY TONE

PAGE/
FIND

CHARGE/
IN USE

This feature enables Pulse (rotary)
service phone users to access
touch-tone services offered by
banks, credit card companies, etc.,
by pressing the TONE button to
temporarily make the phone touch­tone compatible. To get infor mation
about your bank account, for
example, you would:

1. Call the bank’s information line.

2. Press the TONE button (*) after
your call is answered.

3. Follow the voice instructions to
complete your transaction.

4. Hang up when finished. The
phone returns to Pulse (rotary)
service.

FINDING THE HANDSET

This feature helps to locate a
misplaced handset.

Press and hold the PAGE/FIND
button on the base. The handset
beeps continuously for about 2
minutes or until you press any
button on the handset.

PAGE/FIND
button

TONE
button

CALL BACK

TONE

REDIAL

PQRS

CHANNEL

OFF

VOLUME

TALK

PHONE

DELETE

ABC DEF

2

3

1

MNO

GHI

JKL

5

6

4

TUV

WXYZ

9

8

7

OPER

0

#

MEMORY FLASH

FORMAT

ON

RINGER

10

RINGER SWITCH

1

2

3

ABC DEF

5

4

6

JKL

GHI

MNO

8

7

9

PQRS

WXYZ

TUV

0

TONE

OPER

PHONE

#

TALK

REDIAL

CALL BACK

VOLUME

DELETE

CHANNEL

FORMAT

MEMORY FLASH

OFF

ON

RINGER

The RINGER switch must be ON for
the handset to ring during incoming
calls.

TONE/PULSE DIALING

This adjustment allows you to
select tone (touch-tone) or pulse
(rotary) mode dialing. The phone is
automatically set for touch-tone
use.

TONE

1. Turn the phone off.

2. Press and hold the CHANNEL
button for 2 seconds until the
phone beeps.

3. Press TONE*

PULSE

1. Turn the phone off.

2. Press and hold the CHANNEL
button for 2 seconds until the
phone beeps.

3. Press #.

VOLUME
button

CHANNEL
button

VOLUME

The VOLUME button controls the
volume of the handset's earpiece,
with four listening levels.

RINGER
switch

11

VOICE MESSAGING

Provided your phone company
offers voice messaging service and
you subscribe to it, the CHARGE/IN
USE light on the base will flash
when the phone is not in use to
indicate there is a message waiting.
It will stop flashing after the
message has been reviewed.

CHARGE/IN
USE light

CHARGE/
IN USE

PAGE/
FIND

12

CALLER ID FEATURES

This unit receives and displays
information transmitted by your
local phone company. This
information can include the phone
number, date, and time; or the
name, phone number, date, and
time. The unit can store up to 40
calls for later review.

CALLER ID WITH CALL
WAITING

Provided you subscribe to Caller ID
with Call Waiting service from your
phone company, you are able to
see who is calling when you hear
the call waiting beep. The caller
identification information appears
in the display after you hear the
tone.

• Press the FLASH button to put
the current person on hold so
that you can answer the
incoming call.

REDIAL
button

TALK
button

REDIAL

CALL BACK

GHI

PQRS

TONE

CHANNEL

1
4
7

TALK

PHONE

ABC DEF

JKL

TUV

OPER

FORMAT

VOLUME

DELETE

2

MNO

5

WXYZ

8
0

#

MEMORY FLASH

3
6
9

RECEIVING AND STORING
CALLS

When you receive a call, the
information is transmitted by the
phone company to your Caller ID
Telephone between the first and
second ring.

ON

OFF

CHANNEL
button

RINGER

FLASH
button

VERY IMPORTANT: The Caller

ID feature of this product requires
a subscription to Caller ID service
from your telephone company.

13

When the memory is full, a new call
automatically replaces the oldest
call in memory.
display for calls received that have
not been reviewed.

NEW

appears in the

NOTE: Check with your local
phone company regarding
name service availability.

Time

10:51

A.M.

Date

8/11

NEW

REPT

CALL

MEMO

3175554231

SMITH JOHN

Caller ID name

REVIEWING MESSAGES

As calls are received and stored, the
display is updated to let you know
how many calls have been received.

• Press the arrow down (*) button
to scroll through the call records
from the most recent to the
oldest.

• Press the arrow up (#) button to
scroll through the call records
from the oldest to the newest.

Number of calls

#

25

Caller ID phone number

14

DELETING RECORDS

Use the DELETE button to erase the
record currently shown in the
display or all records.

DELETING THE CURRENT
RECORD

1. Press DELETE. The display
shows

ERASE CALL ID?

2. Press DELETE again to erase the
record.

DELETING ALL RECORDS

1. Press and hold DELETE. The
display shows

2. Press DELETE again to erase all
records.

ERASE ALL?

DIALING A CALLER ID
NUMBER

1. Make sure the phone is OFF.

2. Use the arrow (* and #) buttons
to display the desired Caller ID
record.

3. Press the CALL BACK button to
dial the number.

CALL
BACK
button

FORMAT
button

REDIAL

CALL BACK

GHI

PQRS

TONE

CHANNEL

OFF

RINGER

1
4
7

TALK

PHONE

ABC DEF

JKL

TUV

OPER

FORMAT

ON

VOLUME

DELETE

2

MNO

5

WXYZ

8
0

#

MEMORY FLASH

3
6
9

DELETE
button

15

CHANGING THE NUMBER FORMAT

The FORMAT button lets you
change the format of the displayed
number. The available formats are
as follows.

7-digit 7-digit telephone

number.

10-digit 3-digit area code

+ 7-digit telephone
number.

11-digit long distance

code “1” + 3-digit
area code + 7-digit
telephone number.

1. Use the arrow buttons (* and #)
to scroll to the number you want
to call back.

2. If the number will not dial as
shown, press the FORMAT
button. Repeat if necessary, until
the correct number of digits are
shown.

3. Press CALL BACK.

CALL BACK
button

TALK
button

FORMAT
button

REDIAL

CALL BACK

GHI

PQRS

TONE

CHANNEL

OFF

RINGER

1
4
7

TALK

PHONE

ABC DEF

JKL

TUV

OPER

FORMAT

ON

VOLUME

DELETE

2

MNO

5

WXYZ

8
0

#

MEMORY FLASH

3
6
9

NOTE: To clear the local area
code, press and hold CHANNEL
until AREA CODE appears. Then
enter "000".

16

THE MEMORY FEATURE

1

2

3

ABC DEF

5

4

6

JKL

GHI

MNO

8

7

9

PQRS

WXYZ

TUV

0

TONE

OPER

PHONE

#

TALK

REDIAL

CALL BACK

VOLUME

DELETE

CHANNEL

FORMAT

MEMORY FLASH

OFF

ON

RINGER

Store up to 10 24-digit numbers in
memory for quick dialing. This
memory feature is in addition to the
40 Caller ID records that can be
stored in memory.

STORING A NUMBER IN MEMORY

The phone must be OFF when you
store numbers.

1. Press the MEMORY button.

2. Press the memory location
number (0-9).

3. Press MEMORY again. The
display shows

4. Use the keypad to store a name
(up to 15 characters). More than
one letter is stored in each of the
number keys. For example, to
enter Joe Smith, press 5 for J;
press 6 three times for O; press 3
two times for E; press 1 to enter
a space before you start entering
the last name; press 7 four times
for S; press 6 for M; press 4 three
times for I; press 8 for T; and 4
two times for H. If you're using
two letters consecutively that are
stored in the same number key,
you must press FORMAT
between the letters. For example,
if you enter Barb, press 2 two
times for B; press FORMAT; press
2 for A; 7 three times for R;

ENTER NAME.

FORMAT
button

MEMORY
button

NOTE: If you don't want to enter

the name, skip step 4.

17

and 2 two times for B. You need

1

2

3

ABC DEF

5

4

6

JKL

GHI

MNO

8

7

9

PQRS

WXYZ

TUV

0

TONE

OPER

PHONE

#

TALK

REDIAL

CALL BACK

VOLUME

DELETE

CHANNEL

FORMAT

MEMORY FLASH

OFF

ON

RINGER

to press FORMAT between the B
and the A since they are stored
within the same number key.

5. Press MEMORY. The display
shows

ENTER TEL NUMBER

.

6. Use the keypad to enter the
number you want to store (up to
24 digits).

7. Press MEMORY again to store
the number.

8. Record whose number is stored
in the location on the memory
label provided. You will also be
able to view the name and
number in the phone's display.

CHANGING A S TORED NUMBER

Use the same procedure to change
a stored number as you do to store
a number—you’re just replacing the
phone number with a different one.

18

FORMAT
button

MEMORY
button

DIALING A STORED NUMBER

1

2

3

ABC DEF

5

4

6

JKL

GHI

MNO

8

7

9

PQRS

WXYZ

TUV

0

TONE

OPER

PHONE

#

TALK

REDIAL

CALL BACK

VOLUME

DELETE

CHANNEL

FORMAT

MEMORY FLASH

OFF

ON

RINGER

1. Make sure the phone is ON by
pressing the TALK button.

2. Press MEMORY.

3. Press the number (0-9) for the
desired memory location OR use
the arrow (* and #) buttons to
scroll through the numbers
stored in memory and press
CALL BACK when you reach the
desired number.

USING CALL BACK

This feature allows you to call back
Caller ID records that were
previously stored.

1. Make sure the phone is OFF.

2. Use the arrow (* and #) buttons
to scroll through the numbers
stored in memory until the
desired number is shown.

3. Press CALL BACK to dial the
number.

CALL BACK
button

TALK
button

IMPORTANT: If you make test

calls to emergency numbers stored
in memory, remain on the line and
briefly explain the reason for the
call to the dispatcher. Also, it’s a
good idea to make these calls in
off-peak hours, such as early
morning or late evening.

MEMORY
button

19

CHAIN DIALING FROM MEMORY

1

2

3

ABC DEF

5

4

6

JKL

GHI

MNO

8

7

9

PQRS

WXYZ

TUV

0

TONE

OPER

PHONE

#

TALK

REDIAL

CALL BACK

VOLUME

DELETE

CHANNEL

FORMAT

MEMORY FLASH

OFF

ON

RINGER

Use this feature to make calls which require a sequence of numbers such
as using a calling card for a frequently called long distance number.
Basically, you dial each part of the sequence from memory. The following
example shows how you can use chain dialing to make a call through a
long distance service:

The Number For Memory Location

Long distance access number 7
Authorization code 8
Frequently called long distance number 9

1. Make sure the phone is ON.

2. Press MEMORY and then press

7.

3. When you hear the access tone,

press MEMORY and then press

8.

4. At the next access tone, press

MEMORY and then 9.

TIP: Wait for the access tones
before pressing the next memory
button, or your call might not go
through.

20

MEMORY
button