Please read this manual
before operating product
for the first time.
Model 25415
Important Information
Equipment Approval Information
Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68,
FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA.
1 Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN)
for the equipment. You must, upon request, provide this information to your telephone company.
The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring
when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not
exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local
telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC
Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is
designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.
Notes
• This equipment may not be used on coin service provided by the telephone company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if you are on a party
line. Check with your local telephone company.
• Notice must be given to the telephone company upon permanent disconnection of your telephone from your line.
• If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this product does not
disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a
qualified installer.
2 Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where
practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the
circumstances warrant such action, the telephone company may temporarily discontinue service immediately. In case of such temporary
discontinuance, the telephone company must: (1) promptly notify you of such temporary discontinuance; (2) afford you the opportunity
to correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in
Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is
required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to affect
the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you
to maintain uninterrupted service.
Interference Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause
harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular
installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference).
• Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna.
• Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional
suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV
Interference Problems.” This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock
number 004-000-00345-4 when ordering copies.
2
SE E M ARK ING ON BO TTO M / BA CK OF PRO DUC T
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSE THIS
PRODUCT TO RAIN
OR MOISTURE.
THE LIGHTNING
FLASH AND ARROW
HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE
THE PRODUCT.
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR
BACK). NO USER
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
QUALIFIED SERVICE
PERSONNEL.
THE EXC LAMATION
POINT WITHIN THE
TRIANG LE IS
A
WARNING SIGN
ALERTI NG YOU OF
IMPORTANT
INSTRU CTIONS
ACCOMPANY ING
THE PR ODUCT.
CAUTION:
Important Information
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be
installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This transmitter must not be
co-located or operated in conjunction with any other antenna or transmitter.”
For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when used with the belt clip supplied
with this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.
Licensing
Licensed under US Patent 6,427,009.
Hearing Aid Compatibility
This telephone system meets FCC standards for Hearing Aid Compatibility.
US Number is located on the cabinet bottom
REN number is located on the cabinet bottom
CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY
INSTRUCTIONS provided with this product and save them for future reference.
Your Four-Line Speakerphone is a full-featured phone ideally suited for home-office use. It is designed to receive calls on up to four
incoming telephone lines and to serve up to 16 station users. Your phone features 16 memory locations, 94 phone book memories, hold,
conference call, intercom, call transfer, Caller ID display, and speakerphone capabilities. It also features an Auto Attendant function, which
will pick up and redirect incoming calls to other extensions in the system per the caller’s input.
cordless feature with the additional purchase of the H5400 accessory handset and module.
It is possible to enhance your phone to a
This telephone is designed to be simple to use, however, you can reach its full potential more quickly by taking a few minutes to read this
user’s guide.
IMPORTANT: In order to use all of the Caller ID features of this telephone, you must subscribe to two separate services available from your local telephone
company: the standard Name/Number Caller ID Service to know who is calling when the phone rings and Call Waiting Caller ID Service to know who is calling while
you are on the phone
3
Table of Contents
EQUIPMENT APPROVAL INFORMATION ..............................................................2
I
NTERFERENCE INFORMATION ..........................................................................2
Make sure your package includes the following items:
Connections & Setup
BaseHandsetHandset cordLine cords
Telephone Jack Requirements
Wall plate
Modular telephone
line jack
Base Layout
ANSWERER
(button)
MEMO
(button)
EXIT
(button)
DELETE
(button)
PRIVACY
(button)
PAGE
(button)
TRANSFER
(button)
REDIAL/FORMAT
(button)
VOLUME
(buttons)
headset jack
AC power adaptor
To use this phone, you will need an RJ11C (for a single line) or a RJ14C (for two lines) type modular
phone jack, which might look like the one pictured here, installed in your home or office. If you don’t
have either modular jack, call your local phone company to find out how to get one installed.
VERY IMPORTANT: In order to achieve full system operation (i.e. intercom, page, etc.), Line 1 must be connected and must
be common to all phones connected to the system. Only other RCA 25413 , 25414, or 25415 or GE 29487 or 29488 models
are compatible for full system operation. Connecting phones other than the RCA 25413 , 25414, or 25415 or GE 29487 or
29488 to Line 1 may inhibit the intercom and paging operations.
For proper operation of intercom, page function, etc., DO NOT connect a DSL modem to Line 1.
To transfer a call from one station to another, the two stations should be connected to the same line.
ATTENDANT
(button)
FLASH
(button)
NEW MESSAGE
(indicator)
REVIEW
(button)
*
(button)
HEADSET
(button)
PLAY/STOP
(button)
SPEAKER
(button)
SELECT/SAVE
(button)
MUTE
(button)
MEMORY 1-16
(buttons)
HOLD
#PAUSE
(button)
(button)
(for speakerphone)
DIRECTORY
(button)
(button)
(button)
(button)
INTERCOM
(button)
(button)
(button)
(button)
microphone
STORE
MENU
DIAL
(button)
CONFER
(button)
LINE 4
LINE 3
LINE 2
LINE 1
5
Connections & Setup
Important Installation Information
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
• Never touch non-insulated telephone wires or terminals, unless the telephone line is disconnected from the network.
• Use caution when installing or modifying telephone lines.
• Temporarily disconnect any equipment connected to the phone such as faxes, other phones, or modems.
Important Installation Guidelines
• Install telephone near both a telephone (modular) jack and an electrical power outlet.
• Avoid sources of noise, such as a window by a busy street, and electrical noise, such as motors, microwave ovens,
and fluorescent lighting.
• Avoid heat sources, such as heating air ducts, heating appliances, radiators, and direct sunlight.
• Avoid areas of excessive moisture or extremely low temperature.
• Avoid dusty locations.
• Avoid other cordless telephones or personal computers.
CAUTION: Always disconnect all phone cords from the base unit before battery installation or replacement.
Installing the Phone
The phone may be connected to two 2-line (RJ14C) wall jacks or four single line (RJ11C) wall jacks to
accomodate all four lines.
1. Choose an area near an electrical outlet and telephone wall jack. Your phone should be placed on a
level surface, such as a table top or desk.
2. Install 4 AAA-size alkaline batteries (not included) for back up power in the event of a power failure.
• Use a screwdriver to loosen and lift up the battery compartment door located on the bottom
of the phone.
• Insert the batteries as shown on the diagram inside the battery compartment.
• Snap the battery compartment door back into place and tighten the screw.
NOTE: If the low battery icon appears in the display, you need to replace the batteries. It is important that you replace them as
soon as possible to maintain unit operation when electrical power is off. As a precaution, you may want to write down any stored
information you do not want erased.
IMPORTANT: If you are not going to use the telephone for more than 30 days, remove the batteries because they can leak and
damage the unit.
3. Plug the power supply cord into the power jack on the back of the base and the other end into an electrical outlet.
CAUTION: Use only the ATLINKS USA 5-2651 power adaptor that is compatible with this unit. Using other power adaptors may damage the unit.
6
Connections & Setup
4. Connect the telephone line cords:
If you have two dual line wall jacks installed in your home or office, plug one end of the straight telephone line cord tagged as “LINE
1+2” into the jack marked LINE 1 + 2 and one end of the other straight line cord into the other jack on the back of the base. Plug the
other end of each line cord into the dual-line wall jacks.
LINE
1 + 2
LINE
3 + 4
If you have four single-line wall jacks installed in your home or office, you must use adaptors/couplers (not included) to combine the
four single telephone lines into two dual lines. The adaptor/coupler may look similar to the one pictured here and can be purchased
from your local telephone products retailer.
Adaptor/coupler
LINE 1 + 2
Adaptor/coupler
LINE 3 + 4
NOTE: To use four lines, you must have four telephone lines with unique telephone numbers. If you only have one telephone line, this phone will still operate, but
only as a single line telephone.
Unit Initialization:
After you connect the power supply and Line 1 to the unit, the system automatically searches for and sets up a phone ID. To set your
own Phone ID, or change your phone ID, follow the steps in the Phone ID section.
You may connect up to 16 RCA 25413, 25414 and/or 25415 phones to the system at one time. Features like intercom, page and call
transfer may be used among the units, but Line 1 must be common for all 25413, 25414, or 25415 units for these features to work
properly. You may choose to share or privatize lines 2, 3 and 4.
5. Connect the handset cord:
Connect one end of the coiled handset cord to the jack on the side of the base and the other end into the jack in the handset, and place
the handset in the cradle.
6. Check for a dial tone:
Lift the handset and listen for a dial tone. If you hear a dial tone, the phone is properly installed.
7
Programming the Telephone
Data Port
This phone has a data port jack to connect an auxiliary phone device, such as a fax machine, computer modem, answering machine, or even
a cordless phone.
The data port switch on the back of the phone controls the data port jack so you can choose line 1, line 2, line 3, or line 4.
Use the data port to hook up your fax machine, for example, and then set the data port switch to line 4 in order to receive faxes on the
phone number for line 4.
If you are talking to someone on line 4 and want that person to fax something to you, change the data port switch to line 2 or line 3, and
give the person on-line the phone number for line 2 or line 3. Your fax machine now can receive calls on line 2, line 3, or line 4.
IMPORTANT: Be sure to switch the fax machine back to the normal line when you are done because outside callers who do not know that you have switched lines
will not be able to reach your fax machine if they dial the line 4 number.
System Verification
Use the following procedures to test system configuration and identify possible line connection errors. The phone must be connected to the
power outlet, Line 1 must be connected to the LINE 1 + 2 jack, and the phone must have a phone ID.
VERY IMPORTANT: In order to achieve full system operation (i.e. intercom, page, etc.), Line 1 must be connected and common to all phones on the system. Only
other 25403, 25404, 25413, 25414, or 25415 models are fully compatible.
Other System Phones
1. Press LINE 1.
2. Look at all the other stations. If they all indicate line 1 is being used, the connection is correct.
OR
1. Press the INTERCOM button. The display shows
2. Enter a phone ID by pressing an Intercom/Memo Log button (1-16). The display shows the phone ID you entered. If the phone ID you
entered is connected to the system, you will hear a ring back tone (call through tone) at your phone. If the phone ID is not connected to
the system, you will hear an error tone.
INTERCOM and ENTER CALLING PHONE ID.
NO ANSWER shows in the display and intercom is cancelled.
Programming the Telephone
This telephone has several programmable functions.
Language
Set the display language to show messages in either English, Spanish, or French.
1. Press the MENU button while in standby mode. The cursor in the display points to
2. Press the SELECT/SAVE button.
3. Use the < REVIEW > button to scroll to ENGLISH, ESPANOL, or FRANCAIS
4. Press the SELECT/SAVE button to save.
. The default is English.
Ringer Tone
The ringers for all four lines may be set independent of one another.
1. Press the MENU button while in standby mode.
2. Use the < REVIEW > button to scroll to
3. Press the SELECT/SAVE button.
4. Use the < REVIEW > button to scroll to SET RING TONE
5. Press the SELECT/SAVE button. The ringer tone settings for each of the four telephone lines show in the display.
6. Use the < REVIEW > button to scroll to through each ringer tone for LINE 1. A sample ringer tone is generated when you scroll to
individual ringer tones. Choose from eight different tones, or turn the ringer OFF.
NOTE: If you select OFF, the cursor automatically moves to the CID ON/OFF option. Use the < REVIEW > button to select CID ON or OFF. (ON allows the unit to detect
and display CID records for the corresponding telephone line. OFF disables the function for the corresponding telephone.) Press the SELECT/SAVE button.
7. Press the SELECT/SAVE button to save. The cursor automatically moves to LINE 2.
8. Repeat steps 6 and 7 for each telephone line. After you select the ringer tone for LINE 4, press the EXIT button.
NOTE: The line indicators flash for incoming calls even if the ringer is disabled.
SET PHONE OPTIONS.
.
SET LANGUAGE.
8
Programming the Telephone
Priority Line
The priority line (one of the four lines) has precedence over the other three lines. When you pick up the handset or press the SPEAKER
button, the unit automatically selects the priority line first. If the priority line is in use by another party, the unit will select the next
available line.
1. Press the MENU button while in standby mode.
2. Use the < REVIEW > button to scroll to
3. Press the SELECT/SAVE button.
4. Use the < REVIEW > button to scroll to
5. Press the SELECT/SAVE button.
6. Use the < REVIEW > button to scroll to
7. Press the SELECT/SAVE button to save.
SET PHONE OPTIONS.
SET PRIORITY LINE.
1, 2, 3, or 4. The default is LINE 1.
Delay Ring
Use this setting to delay the Central Office ring.
1. Press the MENU button while in standby mode.
2. Use the < REVIEW > button to scroll to
3. Press the SELECT/SAVE button.
4. Use the < REVIEW > button to scroll to SET DELAY RING
5. Press the SELECT/SAVE button.
6. Use the < REVIEW > button to scroll to 0 ring up to 10 rings.
7. Press the SELECT/SAVE button to save.
NOTE: The default Delay Ring is 0. If your system has a phone with the auto attendant ON, we suggest that you set the Delay Ring to 2 rings. This allows the auto
attendant to pick up the incoming call before it rings in.
SET PHONE OPTIONS.
.
Phone ID
1. Press the MENU button while in standby mode.
2. Use the < REVIEW > button to scroll to
3. Press the SELECT/SAVE button.
4. Use the < REVIEW > button to scroll to
5. Press the SELECT/SAVE button.
6. Press the SELECT/SAVE button again to automatically set the phone ID, or press any memory button (1-16) to assign a phone ID.
NOTE: The INTERCOM indicator will flash red and green if the ID is not programmed.
NOTE: The Phone ID (01-16) is unique. If you manually select a phone ID that belongs to another unit on the system, NOT AVAILABLE shows in the display. Press
SELECT/SAVE or choose another memory button.
NOTE: If the phone cannot find an ID, determine if there are too many phones connected to the system. A maximum of 16 phones can be connected in the
system at one time.
NOTE: You may press the EXIT button at any time to exit , except during the ID search.
SET PHONE OPTIONS.
SET PHONE ID.
Phone Name
1. Press the MENU button while in standby mode.
2. Use the < REVIEW > button to scroll to
3. Press the SELECT/SAVE button.
4. Use the < REVIEW > button to scroll to
5. Press the SELECT/SAVE button.
6. Use the touch-tone pad to enter the phonebook name (up to 8 characters). More than one letter is stored in each of the number keys.
For example, to enter “Lorraine,” press the 5 key three times for the letter L. Press the 6 key three times for the letter O. Press the 7 key
three times for the first letter R. Press the 7 key three times for the second letter R. Press the 2 key once for the letter A. Press the 4 key
three times for the I. Press the 6 key two times for the letter N. Press the 3 key twice for the letter E.
7. Press the SELECT/SAVE button to save.
NOTE: The Phone Name and ID shows in the display when the phone is idle.
SET PHONE OPTIONS.
SET PHONE NAME.
9
Programming the Telephone
Intercom Auto Answer
For “hands-free” operation, the phone can be set to answer an intercom call by automatically activating the speaker.
TIP: You may also use this feature for room monitoring.
1. Press the MENU button while in standby mode.
2. Use the < REVIEW > button to scroll to
3. Press the SELECT/SAVE button.
4. Use the < REVIEW > button to scroll to INTERCOM AUTO ANS
5. Press the SELECT/SAVE button.
6. Use the < REVIEW > button to choose
7. Press the SELECT/SAVE button to save.
Flash Time
1. Press the MENU button while in standby mode.
2. Use the < REVIEW > button to scroll to
3. Press the SELECT/SAVE button.
4. Use the < REVIEW > button to scroll to
5. Press the SELECT/SAVE button.
6. Use the < REVIEW > button to scroll through the flash time options. You may choose 100ms or 600ms.
7. Press the SELECT/SAVE button to save.
NOTE: You may press the EXIT button at any time to exit.
Call Alert Tone
Turn on the Call Alert to hear a tone for incoming calls while you are on the telephone. This function notifies you that there is a incoming
call while you are using the phone. If you do not want this tone to disturb your conversation, you can set it to OFF.
1. Press the MENU button while in standby mode.
2. Use the < REVIEW > button to scroll to
3. Press the SELECT/SAVE button.
4. Use the < REVIEW > button to scroll to CALL ALERT TON
5. Press the SELECT/SAVE button.
6. Use the < REVIEW > button to scroll to
7. Press the SELECT/SAVE button to save. The cursor automatically moves to LINE 2.
8. Repeat steps 6 and 7 for each telephone line. After you select a tone for Line 4, press the EXIT button.
No Unknown/Blocked
This option allows you to decide whether the unknown or blocked caller ID calls are saved or not. If you select YES, the unknown or blocked
calls will be saved.
1. Press the MENU button while in standby mode.
2. Use the < REVIEW > button to scroll to
3. Press the SELECT/SAVE button.
4. Use the < REVIEW > button to scroll to NO UNKNOWN/BLOCKED
5. Press the SELECT/SAVE button.
6. Use the < REVIEW > button to scroll to
7. Press the SELECT/SAVE button to save.
SET PHONE OPTIONS.
.
YES or NO.
SET PHONE OPTIONS.
SET FLASH TIME.
SET PHONE OPTIONS.
E.
ON or OFF.
SET PHONE OPTIONS.
.
YES or NO. The default is YES.
10
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