Rca 25210 User Manual

2-Line Intercom Speakerphone

DECT6.0 Cordless Handset

User’s Guide

Please read this manual before operating product for the ﬁrst time.

Model 25210

Important Information

Equipment Approval Information

Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA.

1 Notiﬁcation to the Local Telephone Company On the bottom of this equipment is a label indicating, among other

information, the US number and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information to your telephone company.

The REN is useful in determining the number of devices you may

connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed

5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local telephone company.

A plug and jack used to connect this equipment to the pr

and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.

Notes

•

This equipment may not be used on coin service provided by the

telephone company.

•

Party lines are subject to state tariffs, and therefore, you may not be

able to use your own telephone equipment if you are on a party line. Check with your local telephone company.

•

Notice must be given to the telephone company upon permanent

disconnection of your telephone from your line.

•

If your home has specially wired alarm equipment connected to the

telephone line, ensure the installation of this product does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualiﬁed installer.

US Number is located on the cabinet bottom

REN number is located on the cabinet bottom

emises wiring

Important Information

2 Rights of the Telephone Company

Should your equipment cause trouble on your line which may harm the

telephone network, the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone company must: (1) promptly notify you of such temporary discontinuance; (2) afford you the opportunity to correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.

The telephone company may make changes in its communications

facilities, equipment, operations or procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.

Interference Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•

Reorient or relocate the receiving antenna (that is, the antenna for

radio or television that is “receiving” the interference).

•

Reorient or relocate and increase the separation between the

telecommunications equipment and receiving antenna.

•

Connect the telecommunications equipment into an outlet on a circuit

different from that to which the receiving antenna is connected.

If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Ofﬁce, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies.

Important Information

Notice: The changes or modiﬁcations not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Licensing

Licensed under US Patent 6,427,009.

Hearing Aid Compatibility

This telephone system meets FCC standards for Hearing Aid Compatibility.

FCC RF Radiation Exposure Statement

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.”

For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when used with the belt clip supplied with this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.

Information for DECT Product

This telephone is compliant with the DECT 6.0 standard which operates in the 1.92GHz to 1.93GHz frequency range. Installation of this equipment is subject to notiﬁcation and

be coordinated through and approved by UTAM. UTAM may be contacted at 1-800-429-8826.

coordination with UTAM. Any relocation of this equipment must

EquipmEnt ApprovAl informAtion .............2

intErfErEncE informAtion ......................... 3

licEnsing ................................................4

HEAring Aid compAtibility ....................... 4

fcc rf rAdiAtion ExposurE stAtEmEnt .... 4

informAtion for dEct product ...............4

introduction ...........................................7

pArts cHEcklist .......................................7

tElEpHonE JAck rEquirEmEnts ...................7

instAllAtion ............................................ 8

Digital Security SyStem .............................8

importAnt instAllAtion guidElinEs ............ 8

HAndsEt lAyout ......................................9

bAsE lAyout ..........................................10

instAlling tHE pHonE ............................. 11

inStalling the hanDSet Battery ...............11

BaSe Station ............................................ 12

progrAmming tHE pHonE ......................14

StanDBy Screen ....................................... 14

Programming FunctionS ......................... 14

Phone Setting .......................................... 15

Date/time ................................................. 15

auto anSwer (only aPPlicaBle For hanDSet) ........

auto anSwer intercom (aPPlicaBle For BaSe

anD hanDSet) ......................................16

Dial moDe (only aPPlicaBle For BaSe) .... 16

area coDe (only aPPlicaBle For BaSe) .... 16

regiStration (only aPPlicaBle to hanDSet) 17

remove hanDSet ...................................... 17

e-regiSter (only aPPlicaBle For BaSe) . 18

SeconD call alert ................................. 18

hanDSet name (only aPPlicaBle For hanDSet)......

uPDate hanDSet liSt (only aPPlicaBle For

BaSe) ...................................................18

DiSPlay Setting ........................................ 19

contraSt .................................................. 19

Backlight (only aPPlicaBle For BaSe) ..... 19

SounD Setting ......................................... 19

ring volume ...........................................20

key tone ..................................................20

tElEpHonE opErAtion .............................20

making callS with the corDleSS hanDSet 20 making callS in the SPeakerPhone moDe

(From the BaSe) ..................................21

making call in the SPeakerPhone moDe

(From the hanDSet) ............................ 21

making callS with the oPtional heaDSet 21

Pre-Dialing .............................................. 22

anSwering a call ................................... 22

Table of Contents

witching Between the SPeakerPhone,

hanDSet, anD heaDSet moDe ............ 22

BaSe .................................................. 22

corDleSS hanDSet .............................22

mute ..................................................23

Do not DiSturB ....................................... 23

FlaSh ........................................................ 23

inSerting a PauSe in the Dialing Sequence

reDial ....................................................... 23

reviewing the reDial numBerS...............24

Storing a reDial recorD in Phone Book 24 tranSFerring a call to another extenSion

24 receiving a tranSFerreD call From another

extenSion............................................24

ringer on/oFF anD ringer volume ......25

SPeakerPhone, hanDSet, anD heaDSet vol-

ume .....................................................25

holD ......................................................... 25

conFerence callS .................................... 25

Join a call in ProgreSS: .................... 25

three-way conFerence call By an inter-

com call: ...........................................25

three-way conFerence call with two

lineS: .................................................. 25

Four-way conFerence call (line 1 +

line 2 + 2 extenSion): ...................... 26

intErcom cAlls .....................................26

one-touch intercom ..............................26

anSwering an intercom call .................26

Page .........................................................26

auto StanDBy ..........................................27

cAllEr id (cid) ...................................27

receiving anD Storing ciD recorDS......27

reviewing ciD recorDS .......................... 27

Saving a ciD recorD to Phone Book

memory .............................................. 28

Deleting a ciD recorD ........................... 28

Deleting all call recorDS ..................... 28

Dialing Back ...........................................28

iF you ProgrammeD your local area

coDe ................................................... 28

iF you DiD not Program your local

area coDe ......................................... 29

call waiting caller iD .......................... 29

mEmory log And pHonE book (dirEctory)

mEmory ............................................29

aDDing Phone Book entrieS ................... 30

Table of Contents

storing rEcord in onE-toucH diAling (only

ApplicAblE for bAsE) ...........................30

reviewing Phone Book recorDS ............30

eDiting a Phone Book recorD ................ 31

coPying a Phone Book recorD .............. 31

Deleting a Phone Book recorD .............32

Dialing a Phone Book recorD ...............32

Dial a Phone Book recorD while in talk

moDe: ................................................. 32

Dial a Phone Book recorD while review-

ing it: .................................................32

voice mail SyStem ..................................33

to liSten to your voice mail meSSageS

From the BaSe unit in iDle moDe. ......33

to liSten to your voice mail meSSageS

From the hanDSet in iDle moDe. ........33

Programming the voice mail numBerS 34

cHAnging tHE bAttEry ............................35

bAttEry sAfEty prEcAutions ...................35

displAy mEssAgEs .................................36

HAndsEt sound signAls .........................36

troublEsHooting guidE ..........................37

telePhone SolutionS ................................ 37

caller iD SolutionS ................................ 38

Battery .....................................................38

gEnErAl product cArE ..........................39

cAusEs of poor rEcEption .....................39

WArrAnty AssistAncE ............................40

limitEd WArrAnty .................................41

AccEssory informAtion ..........................43

Connections & Setup

Introduction

CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference.

IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out.

Parts Checklist

Make sure your package includes the following items:

Base

Battery

Compartment

Cover

Desk Stand

Handset

AC power

Belt Clip

Telephone

2- Line cords

For Model 25210RE2 there will be ONE additional handset, belt clip, AC power adaptor, battery pack, cover and charge cradle than shown above.

adaptor

Telephone Jack Requirements

To use this phone, you will need an RJ11C (for a single line) or a RJ14C (for two lines) type modular phone jack, which might look like the one pictured here, installed in your home or ofﬁce. If you don’t have either modular jack, call your local phone company to ﬁnd out how to get one installed.

Short Line Cord

Handset battery

pack

Wall plate

Modular

telephone line

jack

Connections & Setup

Installation

Digital Security System

Your cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line.

INSTALLATION NOTE: Some cordless telephones operate at frequencies that may cause or receive interference with nearby TVs, microwave ovens, and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV, microwave ovens, or VCR. If such interference continues, move the cordless telephone farther away from these appliances.

Certain other communications devices may also use the 1.9 GHz frequency for communication, and, if not properly set, these devices may interfere with each other and/or your new telephone. If you are concerned with interference, please refer to the owner’s manual for these devices on how to properly set channels to avoid interference. Typical devices that may use the

1.9 GHz frequency for communication include wireless audio/video senders, wireless computer networks, multi-handset cordless telephone systems, and some long-range cordless telephone systems.

Important Installation Guidelines

• Avoid sources of noise and heat, such as motors, ﬂuorescent lighting, microwave ovens, heating appliances and direct sunlight.

• Avoid areas of excessive dust, moisture and low temperature.

• Avoid other cordless telephones or personal computers.

• Never install telephone wiring during a lightning storm.

• Never install telephone jacks in wet locations unless the jack is speciﬁcally designed for wet locations.

•

Never touch non-insulated telephone wires or terminals, unless the

telephone line has been disconnected at the network interface.

•

Use caution when installing or modifying telephone lines.

Handset Layout

display

3 Soft keys

Connections & Setup

Visual Indicator

DND/Privacy

(button)

Exit

(button)

VOL +/-

(buttons)

DIR

(button)

* Tone

(button)

Mute/Del

(button)

Talk

Int/Hold (button)

Spk

(Speaker button)

CID

(button)

Off

(button)

#Pause

(button)

Redial

(button)

Menu/Flash

(button)

Connections & Setup

Base Layout

Privacy

(button)

Charge

LED

Headset

(button)

Delete

(button)

Exit

(button)

DND

(button)

Flash

Voice mail2

3 Soft Keys

Mute

(button)

Voice mail1

(button)

Speaker (button)

#Pause

(button)

Hold

DIR

(button)

Redial

(button)

VOL +/-

(buttons)

(button)

CID

(button)

One Touch

(1-10)

buttons

Line 1 & 2

(buttons)

Intercom

(button)

Page

Connections & Setup

Installing the Phone

Installing the Handset Battery

NOTE: You must connect the handset battery before use.

CAUTION: To reduce the risk of ﬁre or personal injury, use only the Thomson Inc. approved Nickel-metal Hydride (Ni-MH) battery model 5-2734, which is compatible with this unit.

1. Locate battery which is packaged inside a plastic bag and is separate from the handset.

Locate the battery compartment on the back of the handset.

3. Plug the battery pack cord into the jack inside the compartment.

NOTE: To ensure proper battery installation, the connector is keyed and can be inserted only one way.

PRESS DOWN FIRMLY

BATTERY

BLACK WIRE

RED WIRE

4. Insert the battery pack.

5. Close the battery compartment by placing the handset back cover slightly higher than the handset and then sliding the cover down into position.

Connections & Setup

Base Station

The phone may be connected to two line (RJ14C) wall jacks to accommodate all two lines.

1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place your cordless telephone on a level surface, such as a desktop or tabletop, or you may mount it on the wall.

Plug the power supply cord into the power jack on the back of the base

and the other end into an electrical outlet.

CAUTION: To reduce risk of personal injury, ﬁre, or damage use only the 5-2757 (base) power adaptor listed in the user’s guide. This power adaptor is intended to be correctly orientated in a vertical or ﬂoor mount position.

Connect the telephone line cords:

If you have 2 single-line wall jacks installed in your home or ofﬁce, you

can use adaptors/couplers (not included) to combine the 2 single telephone lines into 1 dual lines. The adaptor/coupler may look similar to the one pictured here and can be purchased from your local telephone products retailer.

Or, you can use the 2 single telephone lines plug into the 2 jacks on

the back of the telephone.

Line 2

If you have Line 1 and Line 2 wired into one wall jack in your home or

ofﬁce, you can use one of the supplied telephone line cords to connect from the wall jack to the Line 1 + 2 jack on the back of the phone as shown below.

Line 2

Line 1

Connections & Setup

4. If you want to mount the telephone on the wall, you can plug the 2 lines such as the below drawing;

-OR-

Line 2

Line 1

Line 1 + 2

Programming the Telephone

5. Place the handset in the base cradle. The charge indicator illuminates, verifying the battery is charging.

6. Allow the phone to charge for 14 hours prior to ﬁrst use. If you don’t properly charge the phone, battery performance is compromised.

NOTE: If the model you bought is a RE2 version, there is one additional charger. Plug the power supply cord into the power jack on the back of the charger and the other end into an electrical outlet. Place handset in the charger, the charge indicator illuminates, verifying the battery is charging.

CAUTION: To reduce risk of personal injury, ﬁre, or damage use only the 5-2828 (charger) power adaptor listed in the user’s guide. This power adaptor is intended to be correctly orientated in a vertical or ﬂoor mount position.

Programming the Phone

Standby Screen

The handset displays the handset name and number, date, time, and battery status and the three soft keys.

The base displays the current date, time and the soft keys.

NOTE: The soft keys will change according to the status of the unit. NOTE: The base LCD has a dedicated “SET CLOCK” icon ﬂashing when the

clock is not set. Please go to menu “Phone Setting- Date /Time” to set the clock.

Programming Functions

The system uses a menu structure to give you access to all of the built-in features. You may program the following items in main menu: Phone Setting, Display Setting, Sound Setting and Restore Setting.

NOTE: During programming, you may press the BACK Soft key (left) at any time to exit the sub-menu and return to the main menu, or press Exit key to exit programming and return to standby screen.

NOTE: If no key is pressed for 30 seconds, the handset will automatically exit programming and return to standby screen.

Programming the Telephone

Phone Setting

1. Make sure your phone is OFF (not in Talk mode).

2. Press the Menu button on HS or the MENU soft key (left) on BS to go to the main menu.

Press VOL (+ or -) button to scroll to Phone Setting.

Press SELECT soft key (right) to conﬁrm and you may program the

following items:

Date/Time (base only), Auto Answer (handset only), Auto Answer Intercom (both base and handset), Dial Mode (base only), Area Code (base only), Registration (handset only), De-Registration (base only), 2nd Call Alert (both base and handset), Handset Name (handset only), Update HS List (base only).

Date/Time

From the Phone Setting Menu:

1. Press the VOL (+ or -) button to scroll to Date/Time.

Press SELECT soft key. The screen displays “Year 2008” .

Use the touch-tone pad to enter the last two digits of the current year

(range: 00 to 99).

Press SAVE soft key to save the year setting and proceed to date

setting.

The screen displays Date “01/01”. Use the touch-tone pad to enter two

digits for current month and day respectively (format: mm:dd).

Press SAVE soft key to save the month/date setting and proceed to time

setting.

The screen displays Time “12:00A”. Use the touch-tone pad to enter

four digits for current time and use soft key AM/PM to toggle between “P” (pm) and “A” (am).

Press SAVE soft key to save the setting. The screen displays “Saved”.

NOTE: If you subscribe to Caller ID service, the current Date/Time is set automatically when you receive your ﬁrst CID record and will override manually set Date/Time.

NOTE: The Date/Time setting item only exists in base menu, handset Date/ Time should update automatically after it is set in the base.

Programming the Telephone

Auto Answer (only applicable for handset)

This option allows you to pick up the handset from base to answer an incoming call without pressing the Talk/Spk/L1/L2 button.

When it is set to off, this function is disabled in this handset.

From the Phone Setting Menu:

Press the VOL (+ or -) button to scroll to the Auto Answer.

Press SELECT soft key. Use the VOL (+ or -) button to scroll to your

selection. The default setting is Off.

Press SELECT soft key to save your selection and the screen displays

“Saved”.

Auto Answer Intercom (applicable for base and handset)

If it is set to on, this handset or base will auto answer the intercom call when it receives an intercom call.

From the Phone Setting Menu:

1. Press the VOL (+ or -) button to scroll to Auto Answer Int.

Press SELECT soft key. Use the VOL (+ or -) button to scroll to your

selection. The default setting is Off.

Press SELECT soft key to save your selection and the screen displays

“Saved”.

Dial Mode (only applicable for base)

The Dial Mode of Line 1 and Line 2 can be set separately.

From the Phone Setting Menu:

1. Press the VOL (+ or -) button to scroll to the Dial mode.

Press SELECT soft key.

3. Use the VOL (+ or -) button to select Tone or Pulse and use the DIR or CID button to select L1 or L2.

Press SELECT soft key to save your selection and the screen displays

“Saved”.

NOTE: The Dial mode only can be set in the base menu.

Area Code (only applicable for base)

The telephone uses the pre-programmed area code to determine the number format to display when a valid Caller ID record is received. The pre-programmed area code is also used for the Dialback feature.

From the Phone setting Menu:

1. Press the VOL (+ or -) button to scroll to the Area code.

Press SELECT soft key.

3. Use the touch-tone pad to enter your 3-digit area code.

4. Press SAVE soft key to save your selection and the screen displays “Saved”.

Programming the Telephone

Registration (only applicable to handset)

A cordless handset will not operate until it is registered to the base. During the registration process, keep the handset near the base. Up to 10 cordless handsets can be registered to one base.

NOTE: If a handset has not been registered to the base, then the screen displays “PRESS “REG” TO INITIATE REGISTRATION” once the handset has been activated. Press the REG soft key to start the registration.

From the Phone Setting Menu:

1. Press the VOL (+ or -) button to scroll to Registration.

Press SELECT soft key and you may program the following items:

From the Phone Setting Menu:

1. Press the VOL (+ or -) button to scroll to Register.

Press SELECT soft key. The screen displays “Press base unit Page button

until beep”.

Press and hold the Page button on base for 5 seconds.

“Registration” displays to indicate the base is now in registration mode.

If the registration is successful, the screen displays “Registration

complete” for 2 seconds and emits a conﬁrmation tone.

If the registration is failed (i.e. timeout), the screen displays

“REGISTRATION FAILED!” for 2 seconds and emits an error tone.

Remove Handset

De-registration cancels registration. During the de-registration process, keep the handset near the base.

WARNING: It is not recommended that a handset be deregistered unless absolutely necessary because once a handset is deregistered, that handset’s telephone features cannot be used until the handset is re-registered.

From the Phone Setting Menu:

Press the VOL (+ or -) button to scroll to the Remove handset.

Press SELECT soft key button. The screen displays “Remove handset?”.

Press the YES soft key to conﬁrm de-registration. The screen displays

“Saved” and then displays “Press “REG” to initiate registration” in the handset.

NOTE: You can press the REG soft key to enter the registation mode again.

Programming the Telephone

De-Register (Only applicable for base)

From the Phone Setting Menu:

1. Press the VOL (+ or -) button to scroll to the Deregistration.

Press SELECT soft key. The list of all registered handsets will be

displayed, and use the VOL (+ or -) button to scroll to your selection.

Press the SELECT soft key. The screen displays “Remove handset?”.

Press YES soft key to conﬁrm de-registration. The screen displays

“Saved” and then displays “Press “REG” to initiate registration” in the handset.

Second Call Alert

If it is set to On, you will hear the alert tone when you are in conversation and there is an incoming call from another line.

From the Phone Setting Menu:

1. Press the VOL (+ or -) button to scroll to 2ND Call Alert.

Press SELECT soft key. Use the VOL (+ or -) button to scroll to your

selection. The default setting is On.

Press SELECT soft key to save your selection and the screen displays

“Saved”.

Handset Name (only applicable for handset)

From the Phone Setting Menu:

1. Press the VOL (+ or -) button to scroll to the Handset name.

Press SELECT soft key. The default name is Handset.

Use the touch-tone pad to enter a name (up to 13 characters). More

than one letter is stored in each of the number keys. For example, to enter Bill Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter L. Press the 5 key 3 times for the second letter L, and press the 1 key to insert a space between the ﬁrst and last name. Press the 7 key 4 times for the letter S; press the 6 key once for the letter M; press the 4 key 3 times for the letter I; press the 8 key for the letter T; press the 4 key twice for the letter H.

NOTE: If you make a mistake, press DIR/CID button to move the cursor forward or backward, and then use the Mute/Del button to backspace and delete one character at a time.

Press the SAVE soft key to save your name. You will hear a conﬁrmation

tone and the screen displays “Saved”.

Update Handset List (only applicable for base)

This function is used to update all registered handsets from the current handset name list.

Programming the Telephone

From the Phone Setting Menu:

1. Press the VOL (+ or -) button to scroll to the Update HS List.

Press SELECT soft key.

3. The latest handset name list stored in the base will be sent to all registered handsets.

Display Setting

1. Make sure your phone is OFF (not in Talk mode).

2. Press the Menu button on HS or the MENU soft key on BS to go to the main menu.

Press VOL (+ or -) button to scroll to Display Setting.

Press SELECT soft key to conﬁrm and you may program the following

items: Language, Contrast and Backlight (base only).

Language

From the Display Setting Menu:

1. Press the VOL (+ or -) button to scroll to the Language.

Press SELECT soft key.

3. Use the VOL (+ or -) button to select English, Francais or Espanol. The default setting is English.

Press SELECT soft key to save your selection.

Contrast

From the Display Setting Menu:

1. Press the VOL (+ or -) button to scroll to the Contrast.

Press SELECT soft key. The “MIN and MAX” contrast scale displays on the

screen.

Use the VOL (+ or -) button to adjust the contrast. The display instantly

adjusts with each press of the VOL (+ or -) button.

Press SELECT soft key to save the desired contrast level.

Backlight (Only applicable for base)

From the Display Setting Menu:

1. Press the VOL (+ or -) button to scroll to the Backlight.

Press SELECT soft key and use the VOL (+ or -) button to select Always

On or Automatic.

Press SELECT soft key to save your selection.

Sound Setting

1. Make sure your phone is OFF (not in Talk mode).

2. Press the Menu button on HS or the MENU soft key on BS to go to the main menu.

Press VOL (+ or -) button to scroll to Sound Setting.

Press SELECT soft key to conﬁrm and you may program the following

items in base and handset: Ring Tone, Ring Volume and Key Tone.

Telephone Operation

Ring Tone

There are 8 tone levels for your selection. They are Melody 1 to 8 for line 1 and line 2 respectively.

From the Sound Setting Menu:

1. Press the VOL (+ or -) button to scroll to the Ring Tone.

Press SELECT soft key.

3. Use the VOL (+ or -) button to scroll to your selection and use the DIR or CID button to toggle between L 1 and L 2. The default setting is Melody 1 for both lines.

Press SELECT soft key to save your selection and the screen displays

“Saved”.

Ring Volume

There are 5 Volume levels and OFF for your selection. The Ring Volume can be set individually for each line.

From the Sound Settings Menu:

1. Press the VOL (+ or -) button to scroll to the Ring Volume.

Press SELECT soft key.

3. Use the VOL (+ or -) button to scroll to your selection and use the DIR or CID button to toggle between L 1 and L 2. The default setting is VOL 3.

Press SELECT soft key to save your selection and the screen displays

“Saved”.

Key Tone

From the Sound Settings Menu:

1. Press the VOL (+ or -) button to scroll to the Key Tone.

Press SELECT soft key. Use the VOL (+ or -) button to select On or Off.

Press SELECT soft key to save your selection and the screen displays

“Saved”.

Telephone Operation

Making Calls with the Cordless Handset

1. Press the Talk button, the unit will pick the ﬁrst available line for you.

-OR-

Press Line 1 or Line 2 soft key to select a line you wanted.

Wait for a dial tone then dial the phone number.

3. Press the End button when ﬁnished.

Telephone Operation

Making Calls in the Speakerphone mode (from the base)

1. Press the Speaker button (in base), the unit will pick the available line for you. If both lines are available, Line 1 will be used ﬁrst.

-OR-

Press Line 1 or Line 2 button on the base to select the line, and the

base’s speaker will activate.

Wait for a dial tone then dial a phone number.

3. Press the Speaker button when ﬁnished.

NOTE: After pick the line, the call timer starts to run until all the calls are hung up. The timer serves for both 2 lines.

Making Call in the Speakerphone mode (from the handset)

1. Press the Speaker button to activate the speakerphone on the ﬁrst available line.

-OR-

Press the LINE 1 or LINE 2 soft key to select a speciﬁc line. The handset

will activate the ear piece.

Press the Speaker button to switch to speakerphone mode.

Wait for a dial tone then dial the phone number.

4. Press the End button when ﬁnished.

Making Calls with the Optional Headset

1. Plug the headset into the Headset jack on the side of the base or side of the cordless handset.

2. Adjust the headset to rest comfortably on top of your head or over your ear.

Move the microphone to approximately 2 to 3 inches from your mouth.

4. For the base, press the Headset button on base and the phone automatically selects ﬁrst available, if both lines are available, Line 1 will be used.

For the cordless handset, press the Talk button.

Wait for a dial tone, and then dial the phone number.

7. Press Headset button (on base) or End button (on handset) when ﬁnished.

CAUTION: Use only Thomson Inc. 5-2425 headset that is compatible with this unit.

NOTE: If the headset is not connected (or if not completely inserted into headset jack), an error tone is heard when the Headset button is pressed.

Telephone Operation

Pre-dialing

1. With the phone idle, manually enter the telephone number. The screen displays the telephone number.

2. Press the DIAL soft key (on base only), Speaker button, Talk button (handset only), or Line 1 or Line 2 button to take a line, and then the telephone number will be dialed out.

Answering a Call

For cordless handset:

1. Press the Talk button to answer the call in receiver mode,

-OR-

2. Press the Spk button to answer the call in speakerphone mode,

-OR-

3. Press the corresponding LINE soft key to answer the call in receiver mode.

When ﬁnished, press END button.

For the base:

Press the Speaker button to answer the call in speakerphone mode,

-OR-

2. Press the corresponding Line button to answer the call in speakerphone mode,

-OR-

3. Press the Headset button to answer the call in headset mode.

When ﬁnished, press Speaker button (in speakerphone) or Headset

button (in headset mode) to end the call.

NOTE: If you have set the Auto Answer as On in the cordless handset, you can answer the call directly by picking up this handset from the base, without pressing any buttons.

NOTE: Adjust the Volume by pressing the VOL (+ or -) button during a call.

Switching Between the Speakerphone, Handset, and Headset Mode

Base

To switch to the speakerphone, press Speaker button. The speakerphone indicator illuminates.

To switch to the headset, press the Headset button to enable the headset, and the headset indicator illuminates.

Cordless Handset

To switch to the speakerphone, press Spk button. If the headset is plug in, press Talk button to switch to headset. If the headset is not plug in, press Talk button to switch to cordless

handset’s receiver.

Telephone Operation

Mute

To have a private, off-line conversation, use the Mute feature. The party on the other end of the line cannot hear you, but you can still hear them.

Press Mute button to activate the mute feature.

NOTE: When using the mute feature on the base, the indicator will illuminate when the mute is activated.

Press the Mute button again to de-activate.

Do Not Disturb

This feature is set at individual telephones to disable (silence) an incoming ring signal, intercom ring. When there is an incoming call or an intercom call, the status indicators function as normal but the phone will not ring.

1. When the unit is idle, press the DND/Privacy button. The last setting is displayed.

Use the VOL (+ or -) button to select the duration. You may choose

from 15 minutes, 30 minutes, 45 minutes, 1 hour, or 2 hours and increase the duration by 1-hour intervals up to 24 hours.

Press the SELECT soft key to conﬁrm. The indicator (on the base) blinks

and the screen displays how long the ringer will be disabled.

To cancel, press DND/Privacy button again.

NOTE: If Intercom Auto Answer is activated, the unit automatically answers the intercom call even if the Do Not Disturb function is activated.

Flash

Use the Flash button to activate custom calling services such as call waiting or call forwarding, which are available through your local phone company.

Inserting a Pause in the Dialing Sequence

Press the #Pause button twice to insert a delay in dialing sequence when a pause is needed to wait for a dial tone (for example, after you dial 9 for an outside line, or to wait for a computer access tone.) Each pause counts as one digit in the dialing sequence, and the screen displays “P”.

Redial

Press the Talk button, or press the Speaker button (speakerphone mode), or press the Headset button (headset mode) and the ﬁrst available line will go off hook. If both lines are available, Line 1 will be used.

-OR-

Press a Line button to select a line.

2. Press the Redial button. The redial number list (last 3 previously dialed numbers) is displayed.

Use the VOL (+ or -) button to select the number. Press the DIAL soft

key to dial out the number.

NOTE: The Redial function will not operate if the number to be redialed contains more than 32 digits. If the number is longer than that, you will hear an error tone.

Telephone Operation

Reviewing the Redial Numbers

Your phone records up to three previously dialed phone numbers.

1. When the phone is idle, press the Redial button.

Use the VOL (+ or -) button to view the last three previously dialed

numbers.

While the preferred number is displayed, press the Spk, Talk, or a Line

button to dial the phone number.

NOTE: If you do not select a Line button, the line is automatically held and the number is dialed accordingly.

Storing a Redial Record in Phone Book

1. Make sure the phone is OFF (not in Talk mode).

2. Press the Redial button, then use the VOL (+ or -) button to scroll to the desired redial number.

Press the SAVE soft key.

4. The screen displays “Enter Name”. Input a name. Please refer to section “Handset Name” for name editing method.

NOTE: A name must be input otherwise the record cannot be stored.

Press the SAVE soft key. The desired redial number is displayed on the

screen.

You can edit the telephone number.

7. Press SAVE soft key to enter the VIP Tone Melody selection.

Transferring a Call to Another Extension

1. Press XFER soft key when the phone is in Talk mode.

2. Use VOL (+ or -) to select the desired handset or base you want to transfer to, and then press the SELECT soft key.

The unit will intercom the selected handset or base, and it will ring for

this intercom call. At this moment, the call is on hold.

Once the selected handset answers the intercom call, after the call

transfer initialized unit hangs up, the call can be transferred to the desired handset or base, or press the CONF soft key to enter conference call mode.

If the selected unit rejects the intercom call, the call transfer initialized

displays ”Unavailable” on the screen for 3 seconds, and then you can pick up the call again.

Receiving a Transferred Call from Another Extension

If the unit receives a transfer call paging, the screen displays “Intercom call from base/Handset X”. Press the Talk button (handset only) or Speaker

button (both base and handset) to answer the call. If you press the REJECT soft key, the intercom paging will be stopped.

Telephone Operation

Ringer On/Off and Ringer Volume

1. Make sure the phone is in idle mode.

2. Press the VOL (+ or -) button to activate the ringer Volume setting. Use the VOL (+ or -) button to scroll to your selection and use the DIR or CID button to toggle between L 1 and L 2. The default setting is VOL 3.

Press the SELECT soft key to save your selection.

NOTE: If you choose the ringer OFF, the screen displays “L1/L2 RINGER OFF”.

Speakerphone, Handset, and Headset Volume

While the phone is in use, during the desired mode, press the VOL (+ or -) buttons until you reach a comfortable listening level. The phone stores the setting after the last button pressed.

Hold

In Talk mode, press the Hold button to hold the line. The screen displays “Line X ON HOLD”, and the line icon will ﬂash. On the base, the Line button indicator will ﬂash also.

When the line is on hold, the hold alert tone will be emitted. Press the corresponding LINE soft key (on handset), or the Line button (on

base) to release the hold and pick up the call again.

Conference Calls

This system can support 3-way and 4-way conference calls.

Join a call in progress:

While a call is in progress, another user can join that call by

1. pressing the corresponding Line button on the base unit or soft key in the handset. Both parties on the original call will hear a tone to alert them someone else has joined the call.

NOTE: If the privacy feature is On for the original call, the call cannot be joined by another user.

Three-way conference call by an intercom call:

While on a call, press the Intercom button and then select the desired

handset or base to intercom.

The selected handset or base will emit a page tone. The user can press

the Talk button on the handset or the Speaker button on the base to answer the intercom call page.

The originating caller can then press the CONF soft key displayed on the

screen to establish a 3-way conference between the external caller and the intercom call.

Three-way conference call with two lines:

During a call on Line 1, press the Hold button to put the call on hold.

Press the Line 2 button or soft key on the handset to get a dial tone.

Dial the number, and then talk to the other person.

The originating caller can then press the CONF soft key displayed on the

screen to establish a 3-way conference between the two lines.

Telephone Operation

Four-way conference call (Line 1 + Line 2 + 2 extension):

1. Once the base unit or handset has both Line 1 and 2 on hold, press the Intercom button and then select the desired handset or base to intercom.

The selected handset or base will emit a page tone. The user can press

the Talk button on the handset or the Speaker button on the base to answer the intercom call page.

The originating caller can then press the CONF soft key displayed on

the screen to initiate a conference. Since Line 1 and 2 are both on hold, the user will be prompted to select Line 1, Line 2 or Both to conference with. The user can then use the soft keys to select the desired option. If the BOTH soft key is selected a 4-way conference is established between the originating caller, both lines and the intercom call.

Intercom Calls

One-Touch Intercom

1. On the base, in idle mode, press any One-Touch Intercom button (1-10) for the station you want to intercom with. One-Touch button #1 represents handset 01, #2 represents handset 02, etc. The Intercom paging ring will be emitted.

-OR-

You may press the Intercom button, then press the Intercom/Memory

button (1-10) for the stations you want to intercom with.

-ORPress the Intercom button, and all the registered handsets and the base

except itself list in the log, use the VOL (+ or -) key to scroll to the station you want to intercom with, and then press SELECT soft key to conﬁrm.

NOTE: To abort intercom call, press the STOP soft key. NOTE: If the receiving station does not answer within 30 seconds, the

intercom call is cancelled. You will hear an error tone and the screen displays “Unavailable”.

Answering an Intercom Call

When you receive an Intercom call, the screen displays the Caller’s Name and Phone ID.

If you want to answer with the speakerphone, press the Speaker button. If you want to answer by headset, press the Headset button on the base or the Talk button on the handset. The headset must be already connected.

If you do not want to answer this intercom call, press the REJECT soft key.

Page

The page feature helps you locate a misplaced handset.

Press the Page button on the base. The handset beeps and the Visual Indicator on the handset ﬂashes. The screen displays “Paging from Base”.

2. To cancel the page, press the Page button on the base, or press STOP soft key on the base, or press Exit key on the base, or press any key on the handset. Otherwise the paging will last for 2 minutes.

Caller ID

LINE1

LINE2

Auto Standby

If you place the handset in the cradle while the handset is off the hook (during a call), the call is automatically disconnected.

Caller ID (CID)

IMPORTANT: In order to use this unit’s Caller ID features, you must subscribe to either the standard Name/Number Caller ID Service or Call Waiting Caller ID Service. To know who is calling while you are on the phone, you must subscribe to Call Waiting Caller ID Service.

When the unit receives an incoming call with CID information, the CID can be displayed on the base and handsets.

Base Display

Handset Display

Receiving and Storing CID Records

This unit receives and displays information transmitted by your local phone company. This information can include the phone number, date and time; or the name, phone number, date and time. The unit can store up to 99 records for later review. When the memory is full, a new call automatically replaces the oldest call in memory. The screen displays “NEW” for calls received that have not been reviewed. The line number for the call received is also displayed.

If two incoming calls come in at the same time, both L1 and L2 phone numbers display on the screen while ringing.

Reviewing CID Records

• Press CID button, and then use the VOL (+ or -) button to scroll through the call records.

• When you scroll to the start/end of the list, the screen displays “-START/END--”.

•

When reviewing the CID records, the record number is also displayed to

the right of the time along with the FORMAT and STORE soft keys.

Caller ID

Saving a CID Record to Phone Book Memory

1. While viewing a CID record, press the STORE soft key.

2. The name displays on the screen. You can edit it. After editing, press the SAVE soft key.

The number displays on the screen. You can edit it. After editing, press

the SAVE soft key.

You can select the ring melody for this phone number. Use the VOL

(+ or -) button to scroll to your selection, and then press the SELECT soft key to save. The screen displays “Saved”.

NOTE: If you want to change the format of the CID number and save it in the phonebook, press the FORMAT soft key to format the CID number ﬁrst before pressing the STORE soft key.

NOTE: You cannot skip the name editing. If it is empty in the name ﬁeld, you cannot press the SAVE soft key to go to number editing.

Deleting a CID Record

Press the Delete button to delete the record. The screen displays “DELETE?”. Press the YES soft key to conﬁrm. “Record Deleted!” is displayed for 3 seconds.

Deleting All Call Records

This feature allows you to clear all CID records at once.

1. While viewing a CID record, press and hold the Delete button. The screen displays “Delete All CID Records?”.

Press YES soft key to conﬁrm. “All CID Records Deleted” displays for 3

seconds.

Dialing Back

When reviewing CID records, you can dial back the numbers displayed on the screen by pressing the Headset button, or the Talk button, or the Spk button or the Line 1 or Line 2 button.

If You Programmed Your Local Area Code

1. Use the CID button to display the number you want to dial.

If you see a number with 7 digits (i.e. 555-1234), then the call was

received from within your area code. However, this does not guarantee the call is a local call. If you see a number with 11 digits (i.e.1-234-555-1234), then the call received was not from your area code.

To adjust the phone number format, use the FORMAT soft key. For

instance, a 7-digit local number sometimes cannot be dialed because it requires a 10-digit or 11-digit format. Use the FORMAT soft key to scroll through 7, 10 and 11-digit numbers.

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Rca 25210 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual