RCA 21230 User Manual

2.4 GHz Two Line Multi-Handset
Cordless Caller ID Telephone

with Digital Answering System

User’s Guide

Please read this manual before operating
this product for the first time.

TOCOM 16207530

Model 21230

2

Important Information

Equipment Approval Information

Your telephone equipment is approved for connecting to the Public Switched Telephone Network and is in
compliance with parts 15 and 68, FCC Rules and Regulations, and the Technical Requirements for Telephone
Terminal Equipment published by ACTA.

1. Notification to the Local Telephone Company

On the bottom of this equipment is a label indicating, among other information, the US Number and Ringer
Equivalence Number (REN) for the equipment. You must, upon request, provide this information to your
telephone company.

The REN is useful in determining the number of devices you may connect to your telephone line and still have
all these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs
of all devices connected to one line should not exceed 5. To be certain of the number of devices you may
connect to your line determined by the REN, you should contact your local telephone company.

Notes

This equipment may not be used on coin service provided by the telephone company.

•Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone
equipment if you are on a party line. Check with your local telephone company.

• Notice must be given to the telephone company upon permanent disconnection of your telephone from
your line.

2. Rights of the Telephone Company

Should your equipment cause trouble on your line, which may harm the telephone network, the telephone
company shall, where practicable, notify you that temporary discontinuance of service may be required.
Where prior notice is not practicable and the circumstances warrant such action, the telephone company may
temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone
company must: (1) promptly notify you of such temporary discontinuance: (2) afford you the opportunity to
correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to
procedures set forth in Subpart E of part 68, FCC Rules and Regulations.

The telephone company may make changes in its communications facilities, equipment, operations of
procedures where such action is required in the operation of its business and not inconsistent with FCC rules
and Regulations. If these changes are expected to affect the use or performance of your telephone
equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain
uninterrupted service.

Interference Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference; and (2) This device must accept any interference received,

including interference that may cause undesired operation.

3

Important Information

This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:

• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is "receiving"
the interference).

• Reorient or relocate and increase the separation between the telecommunications equipment and
receiving antenna.

• Connect the telecommunications equipment into an outlet on a circuit different from that to which the
receiving antenna is connected.

If these measures do not eliminate the interference, please consult your dealer or an experienced radio/
television technician for additional suggestions. Also, the Federal Communications Commission has prepared a
helpful booklet, "How To Identify and Resolve Radio/TV Interference Problems." This booklet is available from
the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4
when ordering copies.

FCC RF Radiation Exposure Statement

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator
and your body. This transmitter must not be co-located or operated in conjunction with any other antenna or
transmitter.”

Notice:

The changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate the equipment.

Hearing Aid Compatibility

This telephone system meets FCC standards for Hearing Aid Compatibility.

US NUMBER IS LOCATED ON THE CABINET BOTTOM

REN NUMBER IS LOCATED ON THE CABINET BOTTOM

4

SEE MARKING ON BOTTOM / BACK OF PRODUCT

RISK OF ELECTRIC SHOCK
DO NOT OPEN

WARNING: TO
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSE THIS
PRODUCT TO RAIN
OR MOISTURE.

THE LIGHTNING
FLASH AND ARROW
HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE
THE PRODUCT.

CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR
BACK). NO USER
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
QUALIFIED SERVICE
PERSONNEL.

THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.

CAUTION:

IMPORTANT INFORMATION ................................... 2

EQUIPMENT APPROVAL INFORMATION .................................... 2

I

NTERFERENCE INFORMATION ............................................... 2

FCC RF R

ADIATION EXPOSURE STATEMENT ........................... 3

H

EARING AID COMPATIBILITY .............................................. 3

TABLE OF CONTENTS ......................................... 4

I

NTRODUCTION .................................................. 6

TELEPHONE FEATURES ................................................................ 6

Y

OUR CALLER ID CALL WAITING TELEPHONE ALLOWS YOU TO ... 7

CONNECTIONS AND SET UP ................................ 8

BASE AND HANDSET LAYOUT .............................................. 8

P

ARTS CHECKLIST ............................................................. 9

M

ODULAR JACK REQUIREMENTS ................................................ 9

D

IGITAL SECURITY SYSTEM ........................................................ 9

I

MPORTANT INSTALLATION INFORMATION .............................. 10

I

MPORTANT INSTALLATION GUIDELINES...................................... 10

I

NSTALLING AND REPLACING THE BASE BACKUP BATTERY .......... 11

BATTERY SAFETY INSTRUCTIONS .....................................................11

INSTALLING THE PHONE ........................................................... 12

D

ATA PORT ............................................................................ 14

H

ANDSET REGISTRATION ..........................................................14

B

ASE .....................................................................................14

D

ISPLAYS AND DISPLAY MESSAGES .................................... 15

S

ETTING UP THE TELEPHONE ............................................. 16

D

ISPLAY LANGUAGE ................................................................ 16

R

INGER VOLUME .................................................................... 16

I

NTERCOM RING ..................................................................... 17

R

INGER TYPE ..........................................................................17

R

INGS TO ANSWER (BASE ONLY) .......................................... 18

M

AILBOX PASSWORD ..............................................................18

D

AY AND TIME ....................................................................... 19

P

RIME LINE ............................................................................20

A

REA CODE ........................................................................... 20

H

OLD REMINDER .................................................................... 21

R

EGISTERING AN ADDITIONAL HANDSET ................................... 21

R

ESET HANDSET AND BASE ..................................................... 23

H

ANDSET DE-REGISTRATION ................................................... 24

B

ASE DE-REGISTRATION ......................................................... 25

U

NIT CAPABILITIES .......................................................... 26

H

OW MANY EXTERNAL CALLS AND INTERCOM CALLS

CAN BE CONDUCTED SIMULTANEOUSLY AND BY HOW

MANY USERS? ................................................................. 26

A

NSWERING A CALL ....................................................... 27

B

ASE SPEAKERPHONE ..............................................................27

H

ANDSET SPEAKERPHONE ........................................................ 27

H

EADSET ................................................................................ 27

C

ORDLESS HANDSET ............................................................... 27

M

AKING A CALL ............................................................ 27

H

ANDSET SPEAKERPHONE ........................................................ 27

B

ASE SPEAKERPHONE ..............................................................28

H

EADSET ................................................................................ 28

C

ORDLESS HANDSET ............................................................... 29

V

OLUME ....................................................................... 29

H

ANDSET SPEAKERPHONE ........................................................ 29

H

ANDSET RECEIVER ................................................................ 29

P

AGING ALL HANDSETS ................................................... 29

H

OLD ........................................................................... 30

P

LACING AN OUTSIDE CALL ON HOLD (SINGLE LINE) ................ 30

P

LACING A CONFERENCE CALL ON HOLD (BOTH LINES) ............ 30

A

UTO HOLD/INTERCOM ........................................................... 30

H

OLD REMINDER .................................................................... 31

H

OLD RECALL RING ................................................................ 31

Table of Contents

5

FLASH .......................................................................... 31

P

AUSE .......................................................................... 32

O

UT OF RANGE WARNING ............................................... 32

B

ATTERY LOW WARNING ........................................................ 32

E

XIT ............................................................................ 32

M

UTE .......................................................................... 32

U

SING ANOTHER LINE DURING A CONVERSATION .................. 32

B

ASE .....................................................................................32

C

ORDLESS HANDSET ............................................................... 33

R

EDIAL ......................................................................... 33

S

PEAKERPHONE .......................................................................33

H

EADSET ................................................................................ 33

C

ORDLESS HANDSET/SPEAKERPHONE ........................................ 33

B

ASE SPEAKERPHONE ..............................................................33

H

EADSET ................................................................................ 34

M

EMORY ...................................................................... 34

R

EVIEWING RECORDS IN DIRECTORY MEMORY ......................... 34

S

TORING NAMES AND NUMBER IN DIRECTORY MEMORY ..........34

E

DITING RECORDS STORED IN DIRECTORY MEMORY ..................35

D

ELETING RECORDS FROM DIRECTORY MEMORY .......................35

D

IALING A NUMBER STORED IN DIRECTORY MEMORY .............. 36

C

HAIN DIALING FROM MEMORY ............................................. 36

I

NTERCOM BASICS ........................................................... 37

M

AKING INTERCOM CALLS WITH THE BASE .............................. 37

M

AKING INTERCOM CALLS WITH A HANDSET ........................... 37

U

SING INTERCOM WITH EXTERNAL CALLS ................................. 38

A

NSWERING INTERCOM CALLS .................................................39

T

RANSFERRING A CALL .................................................... 40

T

RANSFERRING AN OUTSIDE CALL THROUGH INTERCOM ............ 41

C

ONFERENCE CALL BASICS ............................................... 41

C

ONFERENCE CALL ................................................................. 41

C

ONFERENCING THROUGH INTERCOM ....................................... 42

T

HREE-WAY CONFERENCING WITH EXTERNAL CALLS .................. 43

C

ALLER ID (CID) .......................................................... 43

C

ALL WAITING CALLER ID ...................................................... 44

C

ALLER ID (CID) DATABASE .................................................. 44

R

EVIEWING CID RECORDS ...................................................... 44

C

ALLER ID DISPLAY ICONS ..................................................... 45

R

EVIEWING CID RECORDS ...................................................... 45

D

ELETING A CID RECORD ....................................................... 46

D

ELETING ALL CID RECORDS FROM THE CID DATABASE ..........46

D

IALING A CID RECORD ........................................................46

Table of Contents

TRANSFERRING A CID RECORD TO DIRECTORY MEMORY ......... 47

C

ALL WAITING CALLER ID DELUXE ......................................... 48

A

NSWERING MACHINE AND MAILBOX OPERATION ................ 48

T

URNING THE ANSWERER ON – LINE 1 ..................................48

T

URNING THE ANSWERER OFF - LINE 1 ................................. 48

A

NSWERER ON/OFF INDICATOR ............................................... 49

T

URNING ON/OFF THE ANSWERER - LINE 2 ........................... 49

R

ECORDING A PERSONAL MAILBOX GREETING .......................... 49

LINE 1.........................................................................................49

DELETING YOUR PERSONAL GREETING – LINE 1 ...................... 49

R

INGS TO ANSWER ................................................................ 50

S

ETTING THE MAILBOX PASSWORD .......................................... 51

D

AY AND TIME SETUP .............................................................53

R

ECORDING AN INCOMING MESSAGE .......................................53

A

NSWERING AND RECORDING INCOMING CALLS ....................... 54

S

CREENING CALLS .................................................................. 54

M

ESSAGE INDICATORS .............................................................54

BASE ...........................................................................................54

HANDSET .....................................................................................54

PLAYING INCOMING MESSAGES ............................................... 55

M

EMO MESSAGES (BASE ONLY) ............................................ 56

R

ECORDING A MEMO MESSAGE ..............................................56

P

LAYING MEMO MESSAGES ....................................................56

E

RASING MEMO MESSAGES ................................................... 56

R

EMOTE OPERATION ............................................................... 57

F

ROM ANY TOUCH-TONE PHONE .............................................57

M

EMORY FULL ....................................................................... 58

C

ONNECTING AN OPTIONAL HEADSET TO THE

CORDLESS HANDSET ..................................................... 58

C

ONNECTING THE BELT CLIP TO THE HANDSET ..........................58

TROUBLESHOOTING TIPS.................................... 59

BASE UNIT ............................................................................. 59

C

ORDLESS HANDSET ............................................................... 60

V

OICE MAIL SYSTEM/ANSWERING SYSTEM .............................. 62

C

AUSES OF POOR RECEPTION ............................................ 62

OTHER INFORMATION ....................................... 63

GENERAL PRODUCT CARE ................................................. 63

S

ERVICE ........................................................................ 63

OTHER INFORMATION ....................................... 64

LIMITED WARRANTY ........................................................ 64

INDEX .......................................................... 66

6

Introduction

CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to
the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference.

This 2.4 GHz two-line multihandset speakerphone system is designed to be simple to use, however, you can
reach its full potential more quickly by taking a few minutes to read this User’s Guide. This telephone is a
multifunction product for use with the Call Waiting and Caller ID services available from your local telephone
company.

IMPORTANT: In order to use all of the features of this unit, you must subscribe to either the standard Name/Number Caller ID
Service or Call Waiting Caller ID Service. To know who is calling while you are on the phone, you must subscribe to Call Waiting
Caller ID Service.

Telephone Features

• 2.4GHz digital spread spectrum technology

•Two CO line capability and prime line selection

• Eight handsets to one base

• Intercom calling

• Four handsets operate simultaneously

• Individual handset paging and page all

• Three-way conferencing

• Call transfer

• Store up to 20 memories in handset and base directories

• Speakerphone in both handset and the base

• Last number redial

• Line on hold feature with programmable hold reminder duration

7

•2 individual voice mail boxes for each telephone line, total recording time up to 30 minutes, mailbox
system supports GREETING recording, ICM recording and MEMO recording, the system can be accessed
remotely via cordless handset or telephone line.

• Optional headset

• Manual dial out from memory and pre-dialing

•Trilingual Display (English, Spanish and French)

Your Caller ID Call Waiting Telephone Allows You to

• View the name and telephone number of a caller (Call Waiting Caller ID).

• Identify callers before you answer the phone.

• View the time and date of each incoming call.

• Record up to 50 Caller ID messages sequentially.

• Know who called while you were away.

8

Connections and Set Up

Base and Handset Layout

WXYZ

9

TUV

8

PQRS

7

MNO

6

JKL

5

GHI

4

DEF

3

ABC

2

1

PAUSE

#

OPER

0

*

FLASH

HOLD

ANS

E

X

I

T

I

N

T

CONF

FORMAT

REDIAL

DELETE

P

R

O

G

O

K

CID

DIR

LINE 1

LINE 2

VOLUME

LINE 1

LINE 2

PAGE
INTERCOM

HOLD

MUTE

FLASH

EXIT

DIR

CHARGE

CID

D

E

L

E

T

E

C

O

N

F

F

O

R

M

A

T

R

E

D

I

A

L

/

P

R

O

G

R

A

M

O

K

M

E

M

O

L

I

N

E

1

L

I

N

E

2

A

N

S

W

E

R

WXYZ

9

TUV

8

PQRS

7

MNO

6

JKL

5

GHI

4

DEF

3

ABC

2

1

PAUSE

#

OPER

0

*

CHARGE

display

play/stop button

MEMO button

fast forward button

CID  button

CID  button

OK/PROGRAM button

DELETE button

VOLUME buttons

LINE 1 button

LINE 1 indicator

LINE 2 indicator

LINE 2 button

PAUSE button

FLASH/EXIT button

MUTE button

MUTE indicator

HOLD button

PAGE/INTERCOM button

CONF button

REDIAL/FORMAT button

charge indicator

ANSWER LINE 1 button

ANSWER LINE 1 indicator

ANSWER LINE 2 button

ANSWER LINE 2 indicator

rewind button

SPEAKER button

CID  button

CID  button

display

LINE 1/LINE 2 button

FORMAT/REDIAL button

CONF button

rewind button

play/pause button

INT button

HOLD/ANS button

FLASH/EXIT button

PAUSE button

fast forward button

DELETE button

OK/PRG button

CHARGE indicator

9

Line cords AC power converter

Modular telephone
line jack

Wall plate

Base

Cordless
handset

Connections and Set Up

Modular Jack Requirements

To use this phone , you will need an RJ11C (for single line) or a
RJ14C (for two lines) type modular phone jack, which might look
like the one pictured here, installed in your home. If you don’t
have either modular jack, call your local phone to find out how
to get one installed.

Digital Security System

Your cordless phone uses a digital security system to provide
protection against false ringing, unauthorized access, and
charges to your phone. When you place the handset in the base,
the unit verifies its security code. After a power outage or
battery replacement, you should place the handset in the base
for about 20 seconds to reset the code. This phone ’s digital
security code was set at the factory.

INSTALLATION NOTE: Some cordless telephones operate at frequencies that
may cause interference to nearby TVs, microwave ovens, and VCRs. To
minimize or prevent such interference, the base of the cordless telephone
should not be placed near or on top of a TV, microwave oven, or VCR. If
interference continues, moving the cordless telephone farther away from
these appliances will often reduce or eliminate the interference.

Certain other communications devices may also use the 2.4 GHz frequency
for communication, and, if not properly set, these devices may interfere
with each other and/or your new telephone. If you are concerned with
interference, please refer to the owner’s manual for these devices on how
to properly set channels to avoid interference. Typical devices that may use
the 2.4 GHz frequency for communication include wireless audio/video
senders, wireless computer networks, multi-handset cordless telephone
systems, and some long-range cordless telephone systems.

Handset
battery

Parts Checklist

Make sure your package includes the items shown below.

VOLUME

LINE 1

LINE 2

PAGE
INTERCOM

HOLD

MUTE

FLASH

EXIT

DIR

CHARGE

CID

D

E

L

E

T

E

C

O

N

F

F

O

R

M

A

T

R

E

D

I

A

L

/

P

R

O

G

R

A

M

O

K

M

E

M

O

L

I

N

E

1

L

I

N

E

2

A

N

S

W

E

R

WXYZ

9

TUV

8

PQRS

7

MNO

6

JKL

5

GHI

4

DEF

3

ABC

2

1

PAUSE

#

OPER

0

*

WXYZ

9

TUV

8

PQRS

7

MNO

6

JKL

5

GHI

4

DEF

3

ABC

2

1

PAUSE

#

OPER

0

*

FLASH
HOLD

ANS

E

X

I

T

I
N
T

C
O

N
F

F
O
R
M

A
T

R

E
D

I
A

L

D

E

L

E

T

E

P

R

O

G

O

K

CIDDIR

LINE 1

LINE 2

CHARGE

Handset
charger

Need picture

of belt clip

Handset
belt clip

10

Connections and Set Up

Important Installation Information

• Never install telephone wiring during a lightning storm.

• Never touch non-insulated telephone wires or terminals,
unless the telephone line has been disconnected.

• Use caution when installing or modifying telephone lines.

• Never install telephone jacks in wet locations unless the jack
is specifically designed for wet locations.

•Temporarily disconnect any equipment connected to the
phone such as faxes, other phones, or modems.

Important Installation Guidelines

• Install telephone near both a telephone (modular) jack and
an electrical power outlet.

• Avoid sources of noise, such as a window by a busy street,
and electrical noise, such motors, microwave ovens, and
fluorescent lighting.

• Avoid heat sources, such as heating air ducts, heating
appliances, radiators, and direct sunlight.

• Avoid areas of excessive moisture or extremely low
temperature.

• Avoid dusty locations.

• Avoid other cordless telephones or personal computers.

CAUTION: Always disconnect all phone cords from the base unit
before battery installation or replacement.

11

Connections and Set Up

Installing and Replacing the Base Backup Battery

CAUTION: To reduce the risk of fire or personal injury, use only the
battery listed in the Instruction book.

You must install the battery pack prior to first use or you will not
be able to use the cordless handset. If a battery pack is not
installed or battery power is low, the low battery icon shows in
the display and you need to recharge the handset or replace the
battery pack. Make sure that the cordless handset is in the
standby mode before you install or replace the battery.

1. Remove the battery compartment door from the cordless
handset.

2. If you are installing the battery pack for the first time, insert
the battery pack into the battery compartment on the back
of the cordless handset then plug the battery pack cord into
the jack inside the handset battery compartment.

3. If you are replacing the battery pack, disconnect the battery
pack cord from the jack inside the battery compartment and
remove the battery pack from the cordless handset. Insert a
new battery pack and reconnect the battery pack cord to the
jack inside the handset battery compartment.

4. Put the battery compartment door back on.

Battery Safety Instructions

• Do not burn, disassemble, mutilate, or puncture. Like other
batteries of this type, toxic materials could be released which
can cause injury.

•Keep batteries out of the reach of children.

• Remove batteries if storing over 30 days.

12

Connections and Set Up

Installing the Phone

The phone may be connected to one 2-line (RJ14C) wall jack or two single line wall jacks.

1. Choose a level surface, such as a desktop or tabletop, near an
electrical outlet and a telephone wall jack (RJ11C) to install
your phone.

2. Plug the AC power converter into an electrical outlet and the
DC connector into the back of the base.

NOTE: The power converter must remain connected to the base at all
times. It is normal for the power converter to feel warm to the touch.

CAUTION: Use only the ATLINKS, Inc 5-2569 power converter
that came with this unit to charge the cordless handset. Using
other power converters may damage the unit.

3. Place the handset (with the battery pack installed) in the
base cradle. The charge indicator turns on to indicate the
battery is charging.

IMPORTANT: Make sure the cordless handset is facing forward during
charging.

4. Allow the handset to charge for 12 hours. If you don’t
properly charge the cordless handset, battery performance is
compromised.

5. Connect the telephone lines:

NEED SOMETHING TO DRAW FROM

(PICTURE OF BACK, SIDES)

13

Connections and Set Up

If you have two telephone lines on a single wall jack installed in
your home, plug one end of the straight telephone line cord into
the jack marked LINE 1+2 on the back of the base. Plug the
other end into the 2-line wall jack.

If you have two separate wall jacks installed in your home, plug
one end of the telephone line cord into the jack marked LINE
1+2 on the back of the base, and plug one end of the other
telephone line cord into the jack marked LINE 2 on the back of
the base. Plug the other end of each telephone line cord into the
separate wall jacks.

NOTE: If you connect a telephone line cord from the LINE 2 jack on the
back of the base to a dual modular phone jack, you will only be able to
use line two.

NOTE: Although you can use this two-line cordless telephone with a
single phone line, you must have two lines (with separate phone
numbers) installed to use a two-line system. You may connect this
telephone to a single-line (RJ11C) wall jack, but you will only be able to
use one telephone line (either LINE 1 or LINE 2) - not both lines
simultaneously.

NEED SOMETHING TO DRAW FROM

(PICTURE OF BACK, SIDES)

14

Connections and Set Up

Data Port

The base is equipped with two data jacks for you to connect an
auxiliary phone device, such as fax machine, computer modem,
or even another phone.

Handset Registration

All cordless handsets used with this unit must be registered at
the base. You may register up to eight cordless handsets. The
model number of the optional cordless handsets is H1230RE3-A.
To order additional cordless handsets, contact your dealer or call
1-800-511-3180 to locate a dealer.

The cordless handset packed with this unit is preregistered by the
manufacturer and is assigned as handset number one. The
handset number is also used as the extension number. Only one
additional handset may be registered at a time. You must
complete the handset registration process within 30 seconds.

Base

The base must be in standby mode during the registration
process.

1. Enter the registration mode on the base.

2. Press the PROGRAM button.

3. Use the / button to scroll to REGISTRATION.

REGISTRATION
RESET

REGISTRATION
NO?

REGISTRATION
YES?

TO REGISTER PUT
HANDSET IN BASE

4. Press OK (PROGRAM button). The display shows:

NOTE: To exit the registration mode, press OK again.

5. Press the / button to scroll to YES? The display shows:

6. Press the OK button to confirm. The display shows:

NOTE: The base remains in registration mode for 30 seconds, and the
display slowly flashes.

15

7. Place the handset in the base cradle. The system
automatically registers the handset to the base.

The display shows:
After three seconds the display returns to the previous menu and

shows:

NOTE:

1. If you need to register additional handsets follow the steps above. You
may register up to eight handsets.

2. If an additional handset has never been registered to any base before,
you only need the base to enter the REGISTRATION mode then put the
handset (with its battery prior charged by the charge cradle) on the base
to register automatically, as described above. However, if the handset
you’re registering has been registered before, you would need both the
base and the handset to enter into REGISTRATION mode, and then put
the handset in the base to register. To let handset enter into
REGISTRATION mode, simply follow the same steps, as you would do on
the base.

Displays and Display Messages

Icons Meaning

“NEW” icon The incoming call is a new call and the CID

record is not viewed before.

“REPT” icon The incoming call has been received before,

but the CID record is not viewed before.

“CALL” icon CID is being displayed on the LCD
“MEMO” icon Memory (Phone Book Directory) record is

being displayed on the LCD

“AM” icon Indicate the Time showing is Morning
“PM” icon Indicate the Time showing is Afternoon
“L1” / “L2” icon 1.) Turn on when the corresponding telephone

line is in use.

2.) To display which line received the CID
record during the CID review.

“18 : 88” icons To display the time
“18 / 88” icons To display the date
“# 88” icons CID / Directory database index

Connections and Set Up

Base Display

Cordless Handset

REGISTERED
HANDSET # 2

REGISTRATION
RESET

HANDSET # 1
L1: TALK L2; HOLD

L1 L2 18:88 AM 18/88 NEW CALL #88

PM REPT MEMO

SUN 12:00 AM
L1: TALK L2: HOLD

L1 L2 18:88 AM 18/88 NEW CALL #88

PM REPT MEMO

16

Connections and Set Up

Setting Up the Telephone

This unit has various programmable functions. Most of the settings are selected from the menu on the display.

NOTE: You may press the EXIT button at any time to exit the
programming mode.

Display Language

Set the display language to English, French, or Spanish. The
default value is ENGLISH.

1. Press the PROGRAM/OK button.

2. Use the / button to scroll to LANGUAGE.

LANGUAGE
LINE 1 RING

LANGUAGE
ENGLISH

LINE 1 RING
LINE 2 RING

LINE 1 RING
MIDDLE

OR

3. Press PROGRAM/OK again. The display shows:

4. Use the / button to select ENGLISH, FRENCH, or
SPANISH.

5. Press PROGRAM/OK to confirm and save.

NOTE: After three seconds, the display returns to the main menu, or you
may press the EXIT button to quit the program menu.

Ringer Volume

Set the ringer volume level for each telephone line individually.
The default value for LINE 1 and LINE 2 is MIDDLE.

1. Press the PROGRAM/OK button.

2. Press the / button to scroll to LINE 1 RING or LINE 2
RING.

3. Press PROGRAM/OK again. The display shows:

17

Connections and Set Up

4. Press the / button to select the ringer volume.

5. Press the PROGRAM/OK button to confirm and save.

NOTE: After three seconds, the display returns to the main menu, or you
may press the EXIT button to quit the program menu.

Intercom Ring

Set the intercom ring to OFF, LOW, MIDDLE, or HIGH. The default
value is MIDDLE.

1. Press the PROGRAM/OK button.

2. Use the / button to select INTERCOM RING.

3. Press the PROGRAM/OK button again.

4. Use the / button to select OFF, LOW, MIDDLE, or HIGH.

5. Press PROGRAM/OK again to confirm and save.

NOTE: After three seconds, the display returns to the main menu, or you
may press the EXIT button to quit the program menu.

Ringer Type

Choose from eight different ringer types. The Line#1 default
value is type 1, and the Line#2 default value is type 2.

1. Press the PROGRAM/OK button.

2. Use the / button to select L1 RING TYPE or L2 RING
TYPE.

LINE 2 RING
MIDDLE

INTERCOM RING
L 1 RING TYPE

L1 RING TYPE
L 2 RING TYPE

OR

L2 RING TYPE
SET ANSWERER

L1 RING TYPE
1

3. Press PROGRAM/OK. The display shows:

OR

18

Connections and Set Up

4. Use the / button to select the ringer type.

5. Press PROGRAM/OK again to confirm and save.

NOTE: The handset generates the ringer type when you make your
selection.

NOTE: After three seconds, the display returns to the main menu, or you
may press the EXIT button to quit the program menu.

Rings to Answer (Base Only)

Set the number of rings to answer for incoming calls and the
passwords for each mailbox.

1. Press the PROGRAM/OK button.

2. Use the / button to select SET ANSWERER.

3. Press PROGRAM/OK again.

SET ANSWERER
DAY AND TIME

L1 RING NO.
L2 RING NO.

L1 RING NO.
5

L2 RING TYPE
2

4. For Line 1, use the / button to select L1 RING NO.

5. Press PROGRAM/OK again.

6. Press the / button to select the number of rings. For
example, if you select 5 rings, the display shows:

7. Press PROGRAM/OK to confirm and save.

8. Repeat steps 3 through 7 to set the rings to answer for line 2.

NOTE: If you select TOLL SAVE, all incoming calls are answered on the 3

rd

ring when a new message is waiting. If there is no new message,
incoming calls are answered on the 5th ring. Use this feature to save long
distance tolls when accessing your messages remotely.

NOTE: After three seconds, the display returns to the main menu, or you
may press the EXIT button to quit the program menu.

Mailbox Password

Change your mailbox password to any 3-digit number.

1. Press the PROGRAM/OK button.

2. Use the / button to select SET ANSWERER.

19

Connections and Set Up

3. Press PROGRAM/OK.

4. For Line 1, use the / button to select L1 PASSWORD.

5. Press PROGRAM/OK again.

6. Select the designated mailbox number (Mailbox 101 or 102).

7. Use the touch-tone pad to enter your new 3-digit password.

8. Press PROGRAM/OK to confirm and save.

9. Repeat steps 3 through 8 to set the mailbox password for
line 2.

NOTE: If you decide to keep the factory default password (101 for
Mailbox 1 and 202 for Mailbox 2), press the DELETE button two times. The
display shows:

NOTE: After three seconds, the display returns to the main menu, or you
may press the EXIT button to quit the program menu.

Day and Time

You may set the mailbox day and time stamp for new messages.
The default value is SUNDAY 12:00AM.

Although the system automatically updates the display day and
time data from Caller ID information, it is recommended that
you manually set the day and time information prior first use.

1. Press the PROGRAM/OK button.

2. Use the / button to scroll to DAY AND TIME.

3. Press PROGRAM/OK again. The day mode shows in the
display.

L1 PASSWORD
L2 PASSWORD

L1 PASSWORD
DELETE?

L1 PASSWORD
101 OK!

DAY AND TIME
PRIME LINE

DAY AND TIME
FRI

DAY AND TIME
FRI 06:12

4. Use the / button to select the day. For example, if you
select Friday the display shows:

5. Press PROGRAM/OK to confirm and save. Time mode shows
in the display.

6. Use the touch-tone pad to enter the 4-digit number for time
of day (for example, press 0612 to enter the time as 6:12).

7. Press PROGRAM/OK to confirm and save. AM/PM mode
shows in the display.

20

Connections and Set Up

8. Press the / button to select AM or PM.

9. Press PROGRAM/OK to confirm and save. The display shows
the current day and time.

NOTE: After three seconds, the display returns to the main menu, or you
may press the EXIT button to quit the program menu.

Prime Line

Set the prime line for according to your preferences. The default
prime line is Line 1. The prime line rings or answers first if you
receive calls from both lines simultaneously.

NOTE: The prime line is also has the priority for Transfer Ringer and Hold
Recall Ringer.

1. Press the PROGRAM/OK button.

2. Press the / button to select PRIME LINE.

PRIME LINE
AREA CODE

PRIME LINE
LINE 1

AREA CODE
HOLD REMINDER

AREA CODE
EMPTY

DAY AND TIME
FRI 6:12AM OK!

3. Press PROGRAM/OK again. The display shows:

4. Use the / button to select LINE 1 or LINE 2.

5. Press PROGRAM/OK to confirm and save.

NOTE: After three seconds, the display returns to the main menu, or you
may press the EXIT button to quit the program menu.

Area Code

1. Press the PROGRAM/OK button.

2. Use the / button to scroll to AREA CODE. The default
value is _ _ _.

3. Press PROGRAM/OK again. The display shows:

4. Use the touch-tone pad to enter your 3-digit area code.

21

Connections and Set Up

5. Press PROGRAM/OK to confirm and save. The display shows.

NOTE: To move the cursor around in the display use the / button.

NOTE: After three seconds, the display returns to the main menu, or you
may press the EXIT button to quit the program menu.

Hold Reminder

Hold Reminder lets you set the amount of time a call stays on
hold before a reminder tone is generated. Options: Off/15/30/45/
60 Seconds. The default value is 30 seconds.

1. Press the PROGRAM/OK button.

2. Press the / button to select HOLD REMINDER.

3. Press PROGRAM/OK again.

AREA CODE
XXX OK!

HOLD REMINDER
DE-REGISTER

OR

HOLD REMINDER
OFF

HOLD REMINDER
60 SECONDS OK!

HOLD REMINDER
60 SECONDS OK!

4. Press the  button to turn off the hold reminder or press 
button to select a time from 30 sec to 60 seconds.

5. Press PROGRAM/OK to confirm and save. The status shows in
the display. For example:

NOTE: After three seconds, the display returns to the main menu, or you
may press the EXIT button to quit the program menu.

Registering an Additional Handset

You may register up to eight handsets on this system.

NOTE: YOU MAY ONLY REGISTER RCA MODEL H1230 HANDSETS TO THIS
UNIT.

NOTE: Make sure the base is not in use and the handset is fully charged
before registration.