Page 1
DECT
6.0
Multi Handset
Cor
dless
Phone Answering
S
yst
em
User’s Guide
Please read this manual before
operating
product for the first time.
Visit
the
RCA
web
site at
www.rca4phones.com
Model
2102/ 2102-2/
2102-3 / 2102-4
Page 2
2
Equipment App roval
Information
Your
telephone
equipment is
approved
for
connection
to the
Public Switched
Telephone
Network and is in compliance with parts 15 and 68, FCC Rule
s
and Regulations and the Technical Requirements for
Telephone Terminal
Equipment published
by ACTA.
1 Notification to the Local Telephone
Company
On the bottom of this equipment is a label indicating,
among other
information, the
US
number an d
Ringer Equivalence Number (REN) fo
r
the equipment . You must,
upon request, provide this information to your
telephone
company.
The REN
is useful in determining the number of
devices
you may connect
to your telephone line and still have all of these
devices
ring when your
telephone
number is called.
In most (but not all) areas,
the sum of the RENs
of all
devices connected
to one line
should
not
exceed
5.
To
be certain of the
number of
devices
you may connect to your line as
determined
by the REN,
you should contact your local
telephone company.
A plug and jack used to
connect this equipment to the
premises
wiring and
telephone
network must
comply with the
applicable
FCC
Part
68 rules and
requirements
adopted by
the
ACTA.
A compliant
telephone
cord and modular plug is
provided
with this
product It is
designed
to be
connected
to a compatible modular jack that is
also
compliant. See
installation instructions
for details.
Notes
•
This equipment
may not be
used
on coin
service provided
by the telephone
company.
• Party
lines
are subject to state tariffs, and therefore,
you may not be able
to
use
your own
telephone equipment
if you are on a party
line. Check
with
your
local telephone
company.
•
Notice must be gi ven to the telephone company upon permanent
disconnection
of your
telephone
from your line.
•
If your
home has specially
wired alarm
equipment connected
to the
telephone line, ensure
the
installation
of this product
does
not
disable
your
alarm
equipment .
If you
have questions
about what will
disable
alarm
equipment , consult your
telephone company
or a qualified installer.
US
Number is located on the cabinet
bott
om.
REN
Number is located on the cabinet
bott
om.
Page 3
3
2
Rights of
the
Telephone
Company
Should your equipment cause troubl e on your line which may harm the
telephone network,
the
telephone
company shall,
where practicable, notif
y
you that temporary
discontinuance
of
service
may be required.
Where
prior
notice is not practicable and the
circumstances
warrant such action,
the
telephone
company may temporarily
discontinue service i
mmediately. In case
of
such
temporary
discontinuance,
the
telephone
company
must: (1) promptly
notify you of such temporary discontinuance; (2) afford you the opportunit
y
to correct the
situation;
and
(3)
inform you of your right to bring a
complaint
to
the
Commission
pursuant to
procedures
set forth in Subpart E of
Part 68,
FCC
Rules
and Regulations.
The telephone
company may
make changes
in its
communications
facilities,
equipment, operations or
procedures
where such action is required in the
operation
of its
business
and not
inconsistent
with
FCC Rules
and Regulations.
If these changes are expected to affect the use or performance of your
telephone equipment,
the telephone company must give you adequate
notice,
in
writing,
to allow you to maintain
uninterrupted
service.
Interference
Information
This device complies
with
Part
15 of the
FCC Rules.
Operation
is
subject
to the
following two conditions: (1) This device
may not
cause
harmful interference
;
and (2) This device must accept any interference received, including
interference
that may
cause undesired
operation.
This
equipment has been tested and found to comply with the limits for a
Class
B digital de
vice,
pursuant to
Part
15 of the
FCC Rules. These
limits are
designed
to provide
reasonable
protection against harm ful
interference
in
a
residential installation. This
equipment generates, uses,
and can radiate
radio frequency energy
and, if not installed and used in accordance wit
h
the instructions,
may cause harmful
interference
to radio communications.
However, there is no
guarantee
that
interference
will not occur in a particular
installation.
Privacy of
Communications
may not be
ensured
when using this product
.
If this equipment does cause harmful interferenc e to radi o or television
reception,
which can be
determined
by turning the
equipment
off and
on,
the
user is
encouraged
to try to correct the
interference
by one or more of the
following
measures:
•
Reorient
or relocate the
receiving
antenna (that is,
the antenna for radio
or television
that
is “receiving”
the interference).
• R e o r i e n t o r r e l o c a t e a n d i n c r e a s e t h e s e p a r a t i o n b e t w e e n t h e
telecommunications equipment
and
receiving
antenna.
Page 4
4
•
Connect
the
telecommunications
equipment into an outlet on a ci rcuit
different
from that to which the
receiving antenna is
connected.
If
these measures
do not
eliminate
the interference,
please consult
your dealer
or an
experienced radio/television technician
for additional
suggestions. Also
,
the
Federa l Communications Commission
has prepared a helpful booklet,
“How
to
Identify and
Resolve Radio/TV Interference Problems.” This booklet
is
available from the
U.S.
Government Printing
Office, Washington,
D.C.
20402
.
Please specify stock number
004-000-0034
5-4 when ordering
copies.
Notice: The changes
or modifications not
expressly
approved by the party
responsible
for compliance could void the user ’s authority to operate the
equipment .
Hearing Aid Compatibility (HAC)
This telephone system
meets
FCC
standards for Hearing Aid Compatibility.
FCC RF Radiation Exposure Stat
ement
This equipment complies
with
FCC RF
radiation
exposure
limits set forth for an
uncontrolled environment. This equipment
should be
installed
and operated
with a minimum distance
of 20 centim
eters between
the radiato
r and your
body.
This
transmitter
must not be
co-located
or
operated
in conjunction with
any other
antenna
or
transmitter.
For
body worn operation, this phone has been tested and meets the
FCC R
F
exposure guidelines
when used with the belt clip
supplied
with this product .
Use
of other
accessories
may not
ensure compliance
with
FCC RF
exposure
guidelines.
Information for
DECT
Pr
oduct
This telephone is c
ompliant with the
DECT 6.0
standard which operates in the
1.92GHz to 1.93GHz
frequency r
ange.
Installation of this equipment is subject to
notification and coordination with
UTAM.
Any relocation of this equipment must be coordinated through and approved by
UTAM. UTAM
may be
contacted
at 1-800-42
9-8826.
Page 5
5
T
able of Cont
ents
Equipment
Approval Information.......2
Interference Information
.....................3
Hearing
Aid
Compatibility
(HAC
).........4
FCC RF Radiation Exposure
Statement
........4
Information for
DECT
Product
............4
Industry Canada
(I.C.)
Notice
..............7
IMPORTANT SAFETY
INSTRUCTIONS
...7
SAVE THESE INSTRUCTIONS
.................7
Before Yo
u Begin
.............................
..8
Installation
.........................................9
Overview of the phone
....................10
Overview of the base station.
.......11
Display Icons
...................................12
Installing the Phone
........................13
Base Station ...................................................13
Set the date and time
forma
.................14
Set
the date and time
...............................15
What
is
standby
mode?
...........................15
Check
the
signal strength
.......................15
Self-defined settings
......................15
Personalize
the
phone display
...............15
Personalize
the
sounds
............... ............16
Set
the key tone
...........................................16
Advanced settings
........................16
Auto conference
........................................16
Change Master
PIN .................................16
Registration ..................................................17
Unregister
the
handsets
......................17
Restore
default
settings
...................17
Area Code
................................................18
Select the
recall
duration
..................18
Dial mode
..............................................18
First
ring
..................................................19
T
elephone
Operation
...................19
Make a call
...........................................19
Quick
call
.................................................19
Dial before you call
...........................19
Redial
the
most recent number ....19
End a call
..............................................20
Answer a call
......................................20
Turn
off the
ringer
for all
incoming calls
.....................................20
Adjust
the earpiece volume
...........21
Mute the microphone
........................21
Intercom Operation ...................21
Make a call to
another handset
....21
While
you are on the
phone .........21
Toggle between calls
..........................21
Transfer
a call
........................................21
Make a
conference
call
.....................22
During
the conference call
..............22
Text and
numbers
................................22
Phonebook ...................................23
View
the
phonebook
............................23
Search a
record
......................................23
Scroll
the contact list
..................... .......23
Call
from the
phonebook
....................23
Access
the phonebook
during a call
..............................................23
Add a record
.............................................23
Edit a record
..............................................24
Del
ete
a record
.........................................24
Del
ete all records
.....................................24
Call
log ............................................24
View
the call records
..............................24
Save
a call
record
to the
phonebook
..................................................24
Return a call
................................................25
Delete a call record
.................................25
Delete all call records
.............................25
Redial
list
......................................................25
Redial
a call
..................................................25
Save a redial record
to
the
phonebook
...........................................26
Del
ete
a redial record
..............................26
Delete all redial records
.........................26
Keypad lock
.................................................26
T
elephone
answering machine .....27
Turn
on/off the answering
machine
........................................................27
Page 6
6
Through
the
base ..........................28
Set
the answering
machine language
.........................28
Set
the
answer mode
......................28
Announcements
................................28
Incoming messages
(ICM)
........29
Listen
to the incoming
messages ......................................29
Del
ete
an inc
oming message
....30
Call screening ....................................31
Set the ring delay ............................31
Remote access
...................................31
Default settings ........................32
Frequently asked questions ....33
Warranty Assistance ...................35
Limited
Warranty .........................35
Page 7
7
LIGHTNING
A
SIGN
“DANGEROUS
INSIDE
IS A
PERSONNEL.
N M / K T
Industry Canada
(I.C.)
Notice
This
product meets the applicable Industry Canada technical specifications.
Le
présent materiel es t conforme aux
specifications
techniques applicables
d'Industrie
Canada.
The Ringer Equivalence Number is an indication of the maximum number of
terminals allowed to be connected to a telephone interface. The
termination
on an interface may consist of any combination of
devices
subject only to the
requirement that the sum of the
Ringer Equivalence
Numbers
of all the devices
does not exceed five.
L'indice d'équivalence
de la
sonnerie
(IES)
sert à indiquer le nombre maximal de
terminaux qui
peuvent
être
raccordés
à une
interface téléphonique. La
terminaison
d'une interface peut
consister
en une
combinaison quelconque
de dispositifs,
à la
seule
condition que la somme
d'indices d'équivalence
de la
sonnerie
de tous les
dispositifs n'excède pas
5.
This
Class B digital
apparatus
complies with Canadian ICES-003.
Cet appareil numérique
de la cla
sse
B est conforme à la
norme NMB-003 du
Canada.
IMPORTANT
SAFETY
INSTRUCTIONS
When using your telephone equipment,
basic safety precautions should
always be followed to reduce the risk of fire, electric shock and injury to
persons, including
the following:
•
Do not use this product near water for example, near a
bathtub, w
ashbowl,
kitchen sink
or laundry tub, in a wet
basement
or
near a swimming pool.
•
Avoid using a telephone (other
than a
cordless type)
during an electrical
storm. There
may be a
remote risk
of
electric shock
from lightning.
•
Do not use the
telephone
to report a gas leak in the
vicinity
of the leak.
•
Use
only the power cord and
batteries indicated
in this manual.
Do not dispose of
batteries
in a
fire.
They may explode. Check
with
local codes
for
possible special disposal
instructions.
SA
VE
THESE
INSTRUCTIONS
WARNING: TO
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSE THIS
PRODUCT TO
RAIN
OR
MOIS
TURE.
Page 8
8
IMPORTANT:
Because cordless phones operate on electricity,
you
should have
at
least one phone
in your
home
that
isn’t cordless,
in
case the power in your home goes out.
Before You Begin
Parts Checklist (for 2102 single handset
model)
Make sure your
package
includes the items listed
her
e.
base
Telephone line
cord
Battery
compar
tment
cover
AC
power
adaptor
Handset
battery pack
Handset
For
Model 2102-2
there will be
ONE
additional handset,
charge cradle, batter
y
pack
and
cover.
For
Model
2102-3 there will be
TWO
additional
handsets, charge cradles
,
battery
packs
and
covers.
For
Model
2102-4 there will be
THREE
additional
handsets, charge cradles
,
battery
packs
and
covers.
Telephone Jack Requirements
To
use this phone, you need an
RJ11C
type modular
telephone jack, which might
look like
the one pictured
here,
installed in your home. If you don’t have a
modular jack, call your local phone company to find
out how to get
one
installed.
Wall
plate
t
elephone
line
jack
Page 9
9
Installation
Digital Security Syst
em
Your co rdless
phone
uses
a digital security system to protect against false
ringing, unauthorized access,
and
charges
to your
phone
line.
INSTALLATION NOTE:
Some co rdless
telephones
operate at frequencies
that
may
cause
or
receive interference
with
nearby TVs, microwave ovens,
and
VCRs. To
minimize or prevent such interference, the base of the cordl
ess
tele phone should
not be
placed
near or on top of a
TV, microwave oven
,
or
VCR. If
such interference continues, move the cordless telephone
far
ther
away from these appliances.
Certain
other communications
de vi c es may also use the
1.9GHz DECT
frequency for communication,
and, if n
ot
properly set,
these devices
may
interfere
with each other
and/or your new telephone.
If
you are concerned with interference, please
refer to
the
owner’s manual for these devices on how
to
properly set
channels
to avoid interference. Typical devices that may use the
1.9GHz
DECT
frequency for
communication include wireless audio/video senders,
wireless computer networks, multi-handset cordless telephone systems,
and some long-range
cordless telephone
syst
ems.
Important safety
instr
uctions
•
Use
only the power
supply listed
in the
user
instr
uctions.
•
Use
only the
batteries listed
in the
user
instr
uctions.
•
Do not allow the charging
contacts
or the
battery
to come into
contact with
metal objects.
•
Do not open the
handset,
base station or
charger
as you could be
exposed
to high voltages.
•
Do not allow the
charger
to come into
contact
with liquids.
•
Risk
of
explosion
if battery
is replaced
by an
incorrect
type.
•
Dispose of used
batteries
according to the instr
uctions.
•
Always use
the
cables provided
with the
product
.
•
For pl
uggable equipment, the socket-outlet shall be installed near the
equipment
and
shall
be
easily
accessible.
•
This
equipment is not
designed
to make
emergency
calls when the power
fails. An alternative has
to be
made available
to allow
emergency
calls.
•
Do not expose the phone to excessive heat caused by heating equipment
or direct
sunlight .
•
Do not drop your phone or allow objects to fall on your
phone.
•
Do not use any cleaning
agents
containing alcohol, ammonia, benzene, or
abrasives as these
may harm the
set .
Page 10
10
•
Do not use the product in places where there are explosive
hazar
ds.
•
Do not let small metal objects come into
contact
with the product.
This
can
deteriorate audio
quality and
damage
the
product
.
•
Active mobile phones
in the vicinity may
cause
interference.
•
Metallic
objects may be retained if placed near or on the
handset
receiver.
Ov
er
view of the phone
1
15
2
3
14
4
5
13 6
7
12
8
16
11
9
10
1 • Earpiece
2 • End
the call.
•
Exit
the menu/operation.
3 • Scroll
up on the menu.
•
Increase
the
earpiece
volume.
•
Enter
the call log.
4 • Exit
the
menu/operation.
•
Backspace
the
characters
or digits.
5 • Scroll
down on the menu.
•
Decrease the earpiece volume.
•
Enter
the
phonebook.
6 • Enter redial
list and dial the recent
number.
7 • Flash
the
phone
line
8 • Press
to
enter
a pause.
•
Press
and hold to turn the ringer
on/off.
9 • Make the intercom call.
•
Make the
conference
call.
10
•Micr
ophone
11
• Mute/un-mute
the micr
ophone.
12 • Press
and hold to
lock/unlock
keypad.
13 • Access
the main menu.
14 • Confirm selection.
•
Enter
the
options
menu.
15 • Make and receive calls
16 • Battery compartment cover
Page 11
11
Ov
er
view of the base station
1
2
3
4
5
6
9 8
7
1 • Increase/decrease
the
speaker
volume
2 • Messages counter
3 • Delete
messages.
4 • Play
messages.
• Stop
messages
playback.
5 • Charge/in use
indicator
6 • Skip
forward
7 • Skip
backward
8 • Find
handsets
•
Enter
registration mode
9 • Turn
the
answering machine
on/off.
Page 12
12
Display
Icons
In standby
mode,
the
icons
shown on the main
screen
tell you what features
are
available
on your
handset
.
Icon Descriptions
When
the
handset is
off the
base station/char
ger, the bars
indicate
the battery
level (full, medium
and low).
When
the
handset is
on the
base station/char
ger, the
bars
keep
scrolling
until
charging
completes.
The empty
battery
icon flashes and you hear an alert
tone.
The
battery
is
low and
needs
recharging.
Indicates
that the
handset is registered
and within
range
of the
base
station.
Icon blinks when
the
handset is
out of
range
or
is searching
for a
base.
The ringer is
off.
Answering
machine
There is
an
unheard voice
message.
Page 13
13
Installing
the Phone
Installing
the
Handset
Battery
NOTE: You
must connect the handset battery before
use.
CAUTION:
To
reduce the
risk
of fire or personal
injury,
use only
the.
approved Nickel metal Hydride
battery
(Ni MH)(Brand name : SANIK,
Model name:
2SN-AAA55H-S-J1 , Capacity: 2.4V/550mAh;
Brand
name: BYD,
Model name: H-
AAA
550BX2, Capacity: 2.4V/
550mAh;
Brand name: Corun, Model name:
NI-MH
AAA550*2, Capacity:
2.4V/550mAh),
that is compatible with this unit.
1.
Locate
battery and battery compartment cover which are
packaged
together
inside a plastic
bag and are
separate
from
the
handset .
2.
Locate
the battery compartment on the
back
of the
handset
.
3.
Plug
the battery
pack
cord into the
jack inside
the
compar
tment.
NOTE: To ensure proper
battery
installation,
the
connector is keyed and can be inserted only one w
ay.
4. Insert the
battery
pack.
5.
Close
the battery compartment by pushing
the door up until it
snaps
into place.
Base Station
1.
Choose
an
area near
an
electrical
outlet and a
telephone
wall
jack (RJ11C),
and
place
your
cordless telephone
on a
level surface, such as a desktop
or
tabletop, or you may mount it on the wall.
Page 14
14
2.
Plug one end
of the
telephone line
cord into the
TEL LINE jack on
the back
of the
base
and the other
end
into a
modular
jack.
3. Plug the
AC
power converter into
the electrical outlet
and the
DC connector
into the
jack
on the
back
of the base.
4. Place the
handset
in the base cradle. The
charge/in
use indicator turns on,
verifying
the battery
is
charging.
5.
Allow
the phone to charge for 16 hours prior to first use.
If
you don’t
properly
charge
the
phone,
battery
performance is
compromised.
CAUTION:
To
reduce risk
of
personal injury,
fire, or
damage use
only the
power adaptor (Manufacturer: ESL
, Type: IA
5060,
120Vac/6Vdc/500mA
;
Manufacturer
: NanTong
DaMing, Type:
DM-SC060058,
120Vac/6Vdc/0-
0.58A)
listed in the user’s guide. This
power adaptor is intended to b
e
correctly orientated in a vertical or floor mount position.
Set
the
date and time
format
1 Press
MENU.
2 Select
[CLOCK] > [SET FORMAT],
then press
[OK]
to confirm.
3 Select
[DATE FORMAT]
or
[TIME
FORMA
T].
4 Select the setting. Select
[DD/MM] [MM/DD]
as the date display and [12
HOURS]
or [24
HOURS]
as the time display. Then press
[OK]
to confirm.
»»
The setting is
saved.
Page 15
15
Set
the
date and
time
1 P r e s s
MENU.
2 S e l e c t
[CLOCK] > [SET DATE/TIME],
then press
[OK]
to confirm.
3 Press the numeric buttons to enter the date, then press
[OK]
to confirm.
»»
On
the
handset ,
the time
set menu is
displayed.
4 Press the numeric buttons to enter the time.
•
If
the time is in 12-hour format, press
/
to select
[AM]
or [PM].
5 Press
[OK]
to confirm.
What
is standby
mode?
Your phone is
in standby
mode when
it
is idle. The
standby
screen displays
the
handset name, handset
number, date and
time, signal icon,
and battery icon.
Check
the
signal
strength
It displays the link status between the handset and base station.
The
signal
icon was shown
steady on
when handset is linked
with base.
Ensure
the handset is linked to the base station before you make or receive
calls
and carry out the
phone functions
and features.
If you hear warning tones when you are on the
phone,
the
handset
is almost
out of battery or the
handset
is out of
range. Charge
the battery or move the
handset closer
to the
base
station.
Self
-defined
settings
Customize
the
settings
to
make
it your own phone.
Personalize the phone
display
Name
the handset
The
name of the handset can be up to 12 characters.
It is displayed on the
handset screen
in standby mode.
1 Press
MENU.
2 Select
[PERSONAL SET] > [HANDSET NAME],
then press
[OK]
to confirm.
3
Enter
or edit the
name. To erase a character,
press [BA
CK].
4 Press
[OK]
to confirm.
»»
The setting is
saved.
Set
the
display
language
1 Press
MENU.
2 Select
[PERSONAL SET] > [LANGUAGE],
then press
[OK]
to confirm.
3 Select a
language,
then press
[OK]
to confirm.
»»
The setting is
saved.
Page 16
16
Personalize the
sounds
Set
the
handset’s
melody
You can select from 10
melodies
1 Press
MENU.
2 Select
[PERSONAL SET] > [HANDSET TONES] > [RING MELODY],
then press
[OK]
to confirm.
3 Select a melody, then press
[OK]
to confirm.
»»
The setting is
saved.
Set
the
handset’s
volume
You can select among 4 volume levels or [OFF].
1 Press
MENU.
2 Select
[PERSONAL SET] > [HANDSET TONES] > [RING VOLUME],
then press
[OK]
to confirm.
3 Select a volume
level,
then press
[OK]
to confirm.
»»
The setting is saved.
Tip
••
To
turn off the
melody, press
and hold [#
PAUSE/RINGER]
in standby mode.
Then
displays
on the screen.
Set
the
key
tone
Key
tone
is
the
sound made when
you
press
a key on the
handset .
1 Press
MENU.
2 Select
[PERSONAL SET] > [HANDSET TONES] > [KEY BEEP],
then press [OK]
to confirm.
3 Select
[ON]/[OFF],
then press
[OK]
to confirm.
»»
The setting is
saved.
Adv
anced settings
Auto
conference
To
join an
external
call with another
handset, press TALK
button.
Activate/Deactivate auto
conference
1 Press
MENU.
2 Select
[ADVANCED SET] >[CONFERENCE],
then press
[OK]
to confirm.
3 Select
[ON]/[OFF],
then press
[OK]
to confirm.
4 The setting is
sav
ed.
Change Master
PIN
The Master
PIN
is used for
registration/unregistration
of
handsets
and for
accessing
the answering machine remotely. The default Master
PIN
number
Page 17
17
is 0000. The maximum length of the Master
PIN
is 8 digits.
Note:
If you
forget
your
PIN code,
you can
reset
it to
its default
0000 using a handset reset
.
1 Press
MENU.
2 Select
[ADVANCED SET] >[PIN],
then press
[OK].
3 Enter the current Master
PIN
when
prompted
and then press
OK
key
to
confirm.
As
you enter the
PIN
it
will
be shown as asterisks
(*)
on the
scr
een.
4 Enter the new
PIN
and then press
OK
key to confirm.
5
The setting is
saved.
R
egistration
You
can
register
additional
handsets
to the
base station. The base
station can
register up to 4
handsets.
1 Press
MENU
on the
handset .
2 Select
[ADVANCED SET] > [REGISTRATION],
then press
[OK]
to confirm.
3
Press
and hold on the
base
station for 5
seconds
until you
hear
a
confirmation
beep.
4 Enter the system
PIN.
Press
[BACK]
to make
corrections.
5 Press
[OK]
to confirm the
PIN.
»» Registration is completed
in
less
than 2
minutes. The base
automatically
assigns a handset number
to the
handset .
Note
••
If the
PIN
is incorrec t or no base is found within a certain period, you
r
handset displays a notification message.
Repeat
the above procedure if
registration
fails.
Unregister
the
handsets
1 If two
handsets share
the
same base station,
you can
unregister
a handset
with another
handset .
2 Press
MENU.
3 Select
[ADVANCED SET] > [UNREGISTER],
then press
[OK]
to confirm.
4 Select the
handset
number to be
unregistered.
5 Press
[OK]
to confirm.
»»
The handset is
unr
egister
ed.
Tip
•
The handset number displays beside
the
handset name
in standby mode.
Restore default settings
You
can
reset
your
phone settings
to the
original
factory settings.
1 Press
MENU.
2 Select
[ADVANCED SET] > [RESET],
then press
[OK]
to confirm.
Page 18
18
»» The
handset
displays a confirmation request.
3 Press
[OK]
to confirm.
»»
All settings
are r
eset
.
Area Code
1. Press
MENU.
2. Select
[ADVANCED SET] > [AREA CODE],
then press
[OK]
to confirm.
3. Use the
touch-tone
pad to enter your 3-digit area
code.
4. Press
[OK]
to confirm.
NOTE: To restore the default setting
to - - -,
press and r
elease
BACK
button when the screen displays
AREA CODE.
Select
the
recall duration
Ensure
that the recall time is set correctly before you can answer a second
call. In normal case, the phone is already preset for the recall duration. Yo
u
can select among 3 options: [SHORT], [MEDIUM]
and [
LONG]. The
number of
available
options
varies
with different countries. For details, consult your
service provider.
1 Press
MENU.
2 Select
[ADVANCED SET] > [FLASH TIME],
then press
[OK]
to confirm.
3 Select an option, then press
[OK]
to confirm.
»»
The setting is
saved.
Dial mode
Note: This feature only applies
to
models
that
support both tone and pulse dial.
Dial mode is th e telephone signal used in your country. The phone supports
tone (DTMF) an d pulse (rotary) dial. Consult
th e service provide
r for detailed
information.
Set
the
dial mode
1 Press
MENU.
2 Select
[ADVANCED SET] > [DIAL MODE],
then press
[OK]
to confirm.
3 Select a dial mode, then press
[OK]
to confirm.
»»
The setting is saved.
Note:
If
your phone is in pulse dial mode, press
[*]
button during
a
call for temporary tone mode. Digits entered for this call are
then
sent out as tone
signals.
Page 19
19
First
ring
If
you have subscribed to the caller
ID
service with your service provider,
your
phone can
suppress
the
first ring before the caller ID displays
on the screen.
Afte
r the phone is reset, it can detect automatically
if
the caller ID service i
s
subscribed and start to
suppress
the first ring. You
can
change
this setting
to
suit your preference. This feature only applies to
models with first ring support.
Turn
the first ring
on/off
1 Press
MENU.
2 Select
[ADVANCED SET] > [FIRST RING],
then press
[OK]
to confirm.
3 Select
[ON]/[OFF],
press
[OK]
to confirm.
»»
The setting is saved.
Note:
To
reset the first ring status, go to the reset menu.
T
elephone Operation
Make
a call
•
You
can
make
a call in
these
ways:
•
Quick
call
•
Dial
before you call
•
Redial
the most
recent
number
•
Call
from the
redial list .
•
Call
from the
phonebook
list
•
Call
from the call log
Quick
call
1 Press .
2
Dial
the phone
number.
»»
The number is dialed out.
»»
The
duration of your current call
is
displayed.
Dial before you
call
1
Dial
the phone
number
•
To erase a digit, press [BA
CK].
•
To enter a pause, press
and hold [#PAUSE/RINGER].
2 Press to dial out the call.
Redial
the
most recent number
1 Press .
2
Press
REDIAL.
Page 20
20
3
Press
[OK].
»»
The
most
recent number is
then
dialed out .
Call from
the
redial
list
1 Press
REDIAL.
2 Press the
UP
or DOWN key to select the number with your desired dial out .
3
Press
the
CALL.
Call from
the
phonebook
list
1
Press
the
PHONEBOOK.
2 Press the
UP
or
DOWN
key to select the number you
desire.
3
Press
the
CALL.
Call from
the
call
log
1 Press the
CALLER ID.
2
Press OK
entry the
CALL LIST.
3 Press the
UP
or Down key to select the number you
desire.
4 Press the
CALL.
Note: The call timer displays the talk time of your current call.
Note:
If
you hear warning tones,
the
handset is
almost
out of battery or the handset is out of range. Charge
the
battery or move the handset nearer to the base
station.
End
a call
You
can
end
a call in
these
ways:
•
Press
EXIT
;
or
•
Place
the
handset
to the
base
station or
charging
cradle.
Answer
a call
When
the
phone rings,
press to
answer
the call.
Warning:
When the handset rings,
keep the handset away from your ear to
avoid
ear damage.
Note: The caller
ID
service is available
if
you have
registered
to the caller
ID
service with your service provider.
Tip
••When
there is a missed call, the
handset
displays a notification
message.
Turn off
the
ringer for all incoming
calls
There
are two ways to turn off the
ringer:
1
Press and hold [#PAUSE/RINGER]
in
standby
mode.
displays
on the screen.
Page 21
21
2 When the
phone rings, press
EXIT
.
Adjust
the
earpiece volume
Press
or to
adjust
the
volume
during a call.
»»
The earpiece volume is adjusted
and the
phone is back
to the call screen.
Mute
the
micr
ophone
1 Press
[MUTE]
button during a call.
»» The
handset
displays
[MUTE
ON].
»»
The caller
cannot
hear you,
but you can
still hear his
voice.
2 Press
[MUTE]
button again to un-mute the micr
ophone.
»»
You
can now
communicate
with the
caller.
Intercom Operation
An intercom call is a call to another handset that
shares
the same base
station.
A conference call
involves a conversation
among you,
another
handset user
and the
outside callers.
Make a call
to
another handset
Note
••
If the
base
station only
has 2 registered handsets,
press INT
to
make
a call to another handset.
1
Press INT. The
handsets available
for
intercom
are displayed.
2 Select a
handset
number, then press
[OK]
to confirm.
»»
The selected handset
rings.
3 Press on the
selected handset .
»»
The
intercom is established.
4 Press
EXIT
to
cancel
or
end
the
intercom
call.
Note
••
If the
selected handset is occupied
in a
call,
you
hear
a busy tone.
While you
are
on
the
phone
You
can go from
one handset
to another during a call:
1
Press
INT.
2
The
current
caller is
put on hold.
3 Select a
handset
number, then press
[OK]
to confirm.
Toggle between calls
Press INT
to switch
between
the
outside
call and the
intercom
call.
Transfer
a call
1
Press INT
during a call.
Page 22
22
2 Select a
handset
number, then press
[OK]
to confirm.
3 Press
EXIT
when
the other
side answers
your call.
»»
The
call
is
now
transferred
to the
selected handset .
Make a conference
call
A
3-way
conference
call is a call
between
you,
another handset
user and
the
outside callers.
It
requires
two
handsets
to
share
the
same base
station.
During an external call
1
Press INT
to initiate an internal call.
»»
The handsets available
for
intercom
are displayed.
»»
The external caller is
put on hold.
2 Select or enter a
handset
number, then press
[OK]
to confirm.
»»
The selected handset
rings.
3 Press on the
selected handset .
»»
The intercom is
established.
4 Press and hold
INT
on your
handset .
»» You
are now on a 3-way
conference
call with the external call and
the
selected handset .
5
Press
EXIT
to
end
the
conference
call.
Note
Press to join an ongoing
conference
with
another handset
if [ADVANCED
SET] > [CONFERENCE] is set
to [ON].
During
the
conference
call
1
Press INT
to put the
external
call on hold and go
back
to the internal call.
»»
The external
call
is
put on hold.
2
Press INT
to
toggle between
the
external
and internal call.
3
Press
and hold
INT
to
establish
the
conference
call again.
Note
••
If a
handset hangs
up during the
conference call,
the
other
handset remains connected
to the
external
call.
Text and
numbers
You
can enter text and
numbers
for handset name, phonebook records, and
other
menu
items.
Enter text and
number
1
Press once
or
several times
on the
alphanumeric
key to
enter
the selected
character.
2
Press [BACK]
to
delete
the
character
.
Example
to write “Paul”
Press 7 once: P
Page 23
23
Press 2 once: a Pr
ess
8 two
times:
u Press
5
three times:
l
Press
and hold [#PAUSE/RINGER]
to switch between the
uppercase
and
lowercase
letters.
Phonebook
This phone has a phonebook that stores up to 50 records. You can access the
phonebook f rom the handset. Each
record can have a name up to
14
characters
long and a number up to 24 digits long.
View
the phonebook
Note
••
You
can
view
the
phonebook
on
one handset
only
each
time.
1 Press
MENU > [PHONEBOOK] > [LIST ENTRY]
to
access
the
phonebook
list .
2
Select
a contact and
view
the
available
information.
Search
a record
You
can
search
the
phonebook records
in
these
ways:
•
Scroll
the
contacts
list .
•
Enter the first
character
of the
contact
.
Scroll
the
contact
list
1 Press
MENU > [PHONEBOOK] > [LIST ENTRY]
to
access
the phonebook menu.
2 Press and to
scroll
through the
phonebook
entries.
Enter
the first character of a
contact
1 Press
MENU > [PHONEBOOK] > [LIST ENTRY]
to
access
the
phonebook
list .
2
Press
the
alphanumerical
key that
corresponds
to the
character.
The first record that starts with this
character
is
displayed.
Call from
the phonebook
1 Press
MENU > [PHONEBOOK] > [LIST ENTRY]
to
access
the
phonebook.
2
Select
a contact in the
phonebook list .
3 Press to
make
the call.
Access
the
phonebook during
a call
1 Press
[OK],
select
[PHONEBOOK]
then press
[OK]
again to confirm.
2 Select the
contact ,
then press
[OK]
to confirm.
»»
The number
can be viewed.
Add
a record
Note
Page 24
24
••
If
your
phonebook
memory is
full,
the
handset
displays a notification
message.
Delete some records to add new
ones.
1 Press
MENU.
2 Select
[PHONEBOOK] > [NEW ENTRY],
then press
[OK]
to confirm.
3 Enter the name then press
[OK]
to confirm.
4 Enter the
number, then press
[OK]
to confirm.
Tip
••
For
more information on how to edit the name
and
number,
see
the
section
on Text
and
number
s.
Tip
••
Press
and hold to
[#PAUSE/RINGER]
to
insert
a pause.
»»
Your
new
record is
saved.
Edit
a record
1 Press
MENU.
2 Select
[PHONEBOOK] > [EDIT ENTRY],
then press
[OK]
to confirm.
3 Select the
contact ,
then press
[OK]
to confirm.
4
Edit
the name, then press
[OK]
to confirm.
5
Edit
the
number, then press
[OK]
to confirm.
»»
The record is
saved.
Delete
a record
1 Press
MENU.
2 Select
[PHONEBOOK] > [DELETE ENTRY],
then press
[OK]
to confirm.
3 Select a
contact ,
then press
[OK]
to confirm.
»» The
handset
displays a confirmation request .
4 Press
[OK]
to confirm.
»»
The record is
deleted.
Delete all
records
1 Press
MENU.
2 Select
[PHONEBOOK] > [DELETE ALL],
press
[OK]
to confirm.
The
handset
displays a confirmation request.
3 Press
[OK]
to confirm.
»»
All records
are deleted.
Call log
The
call log
stores
the call history of all
missed
or
received calls. The
incoming
call history
includes
the name and number of the caller,
call time and date.
Page 25
25
This
feature is available
if
you have registered to the caller
ID
service with
your
service provider.
You
r phone can store up to 10 call records.
If
the caller allows
the display of
his identity, you can view his name or
number.
The
call
records
are displayed
in
chronological order
with the most
recent received
call at the top of the
list
.
Note
••
Ensure
the
number
in the call list
is valid before
you can call
back
directly
from the call
list .
View
the
call
records
1 Press .
2 Select
[CALL LIST],
then press
[OK]
to confirm.
»»
The incoming
call log
is
displayed.
3
Select a record,
then
press [OK]
to
view
the
available
information.
Save a call record
to the phonebook
1 Press .
2 Select
[CALL LIST],
then press
[OK]
to confirm.
»»
The incoming
call log
is
displayed.
3 Select a record, then press
[OK]
to confirm.
4 Select
[SAVE NUMBER],
then press
[OK]
to confirm.
5 Enter and edit the name, then press
[OK]
to confirm.
6 Enter and edit the
number, then press
[OK]
to confirm.
»»
The record is
saved.
Return
a call
1 Press .
2
Select [CALL LIST],
then
press
[OK].
3
Select a record
on the
list .
4 Press to
make
the call.
Delete a call
record
1 Press .
2 Select
[CALL LIST],
then press
[OK]
to confirm.
3
The incoming
call log
is
displayed.
4 Select a record, then press
[OK]
to confirm.
5 Select
[DELETE ENTRY],
then press
[OK]
to confirm
»»
The record is
deleted.
Delete all call
records
Page 26
26
1 Press .
2 Select
[CALL LIST],
then press
[OK]
to confirm.
»»
The incoming
call log
is
displayed.
3
Press [OK]
to
enter
the
options
menu.
4 Select
[DELETE ALL],
then press
[OK]
to confirm.
»» The
handset
displays a confirmation request.
5 Press
[OK]
to confirm.
»»
All records
are deleted.
Redial
list
The
redial list
stores
the call history of
dialed calls.
It
includes
the
names
and/
or
numbers
you
have called. This phone
can
store
up to 5
redial
records.
View
the
redial
records
1 Press
REDIAL
to enter the list of dialed calls.
3 Use and to
view
the call
list .
Redial
a call
1 Press
REDIAL.
2
Select
the
record
you want to
call.
Press
.
»»
The number is dialed out .
Save a redial record
to the phonebook
1 Press
REDIAL
to enter the list of dialed calls.
2 Select a record, then press
[OK]
to confirm.
3 Select
[SAVE NUMBER],
then press
[OK]
to confirm.
4 Enter and edit the name, then press
[OK]
to confirm.
5 Enter and edit the
number, then press
[OK]
to confirm.
»»
The record is
saved.
Delete a redial
record
1 Press
REDIAL
to enter the list of dialed calls.
2 Select a record, then press
[OK]
to confirm.
3 Select
[DELETE ENTRY],
then press
[OK]
to confirm.
»»
The record is
deleted.
Delete all redial
records
1 Press
REDIAL
to enter the list of dialed calls.
2
Press [OK]
to
enter
the
options
menu.
3 Select
[DELETE ALL],
then press
[OK]
to confirm.
4 The
handset
displays a confirmation request .
5 Press
[OK]
to confirm.
Page 27
27
»»
All records
are deleted.
Keypad
lock
You
can
lock
the
keypad
to
prevent accidental
button presses.
Lock
the keypad
1 Press and hold
[*/FORMAT]
key in
standby mode.
»»
The keypad is
locked.
Note
•
When
the keypad is
locked, no call can be made.
You
can still answer the
incoming
calls.
The
keypad is
unlocked
during the call but is
locked
automatically after you
finish the call.
Unlock
the keypad
1 Press and hold
[*/FORMAT] key.
»»
The keypad is
unlocked.
Locate the
handset
1 Press on the
base
station.
»»
All handsets connected
to this
base
station ring.
2 Press on the
base
station
again
to stop ringing.
»»
All handsets
stop
ringing;
or
3
Press
any key on
one handset
to stop ringing.
Telephone answering
machine
Your phone includes a telephone answering machine
that
records
unanswered
calls
when it is
on.
By
default,
the
answering machine
is set to the
[ANSWER
&
REC.] mode.
You
can
also access
the
answering machine
remotely and change
the
settings
through the
answering machine menu
on the
handset .
Turn on/off
the
answering
machine
You
can turn on/off the
answering
machine through the base station or the
handset
.
Through
the handset
1 Press
MENU.
2 Select
[ANSWER MACHINE] > [ANSWER ON/OFF],
then press
[OK]
to confirm.
3 Select
[ON]/[OFF],
then press
[OK]
to confirm.
»»
The setting is
saved.
NOTE:
The answering
system
displays “- -” when it is off.
Page 28
28
Through
the base
1 Press to turn on/off the
answering machine
in standby mode.
Note
••
When the
answering machine is switched on,
it
answers incoming calls
after
a
certain number
of
rings based
on the ring delay setting.
Set
the
answering machine
language
Note
This
feature only applies to models with
multiple-language
support.
The answering machine language is
the
language
for the announcements.
1 Press
MENU.
2 Select
[ANSWER MACHINE] > [SETTINGS] > [L
ANGUAGE].
3 Press
[OK]
to confirm.
4 Select a
language,
then press
[OK]
to confirm.
»»
The setting is
saved.
Set
the
answer
mode
You
can set the answering machine and select if the callers can leave
messages. Select [ANSWER & REC.]
if you allow the
callers
to
leave messages.
Select [ANSWER ONLY]
if you forbid the
callers
to
leave
messages.
1 Press
MENU.
2 Select
[ANSWER MACHINE] > [ANSWER MODE],
then press
[OK]
to confirm.
3 Select an answer mode, then press
[OK]
to confirm.
»»
The setting is saved.
Note
••
If the memory
is full,
the
answering machine switches
to
[ANSWER
ONLY]
mode automatically.
Announcements
The
announcement
is the
message
your caller hears when the answering
machine picks up th e call. The answering machine has 2 pre-recorded
announcements:
the
[ANSWER & REC.]
mode
and
[ANSWER ONLY]
mode.
Record
an announcement
The
maximum length of the
announcement
you can record is 2
minutes.
The
newly
recorded announcement
automatically
replaces
the old one.
1 Press
MENU.
2 Select
[ANSWER MACHINE] > [RECORD OGM],
then press
[OK]
to confirm.
3 Select
[ANSWER & REC.]
or
[ANSWER ONLY],
then press
[OK]
to confirm.
4 Select
[RECORD OGM],
then press
[OK]
to confirm.
5 Recor
ding
starts after the
beep.
Page 29
29
6
Press [OK]
to stop
recording
or the
recording stops
after 2 minutes.
»»
You
can
listen
to the newly
recorded announcement
on the
handset
.
Note
••
To
restore the
pre-recorded announcement,
delete your
curr
ent
announcement
.
Note
••
Ensure
that you
speak close
to the
microphone when
you
record
an
announcement.
Listen to the
announcement
1 Press
MENU.
2 Select
[ANSWER MACHINE] >[RECORD OGM],
then press
[OK]
to confirm.
3 Select
[ANSWER & REC.]
or
[ANSWER ONLY],
then press
[OK]
to confirm.
4 Select
[PLAY],
then press
[OK]
to confirm.
»»
You
can
listen
to the current
announcement .
Note
••
You
can no
longer listen
to the
announcement when
you
pick
up an
incoming
call.
Delete
an announcement
1 Press
MENU.
2 Select
[ANSWER MACHINE] > [RECORD OGM],
then press
[OK]
to confirm.
3 Select
[ANSWER & REC.]
or
[ANSWER ONLY],
then press
[OK]
to confirm.
4 Select
[DELETE],
then press
[OK]
to confirm.
5 The
pre-recorded announcement
is r
estor
ed.
Note
••
No
pre-recorded announcement
can be
deleted.
Incoming messages
(ICM)
Each message
can be up to 3
minutes long. When
you
receive
new
messages,
the new
message
indicator flashes on the answering machine and the
handset
displays a notification
message.
Note
••
If you
pick
up the
phone when
the
caller leaves a message,
the recording
stops
and you can talk to the
caller
directly.
Note
••
If the memory
is full,
the
answering machine switches
to
[ANSWER
ONLY]
automatically.
Delete old
messages
to receive new
ones.
Listen to the incoming
messages
You
can
listen
to the
incoming messages
in the
sequence
they are recorded.
Page 30
30
From
the base
•
S
tar
t/S
top
listening:
Press
.
•
Adjust the volume: Press + / -.
•
Skip
backward:
- When you listen to the messages,
press to
listen
to the
message
from the
beginning.
- During the first second of the current
message,
press to
listen
to the
previous
message.
•
Skip forward:
Press to
skip
to the next message.
•
Delete the current
message:
Press
.
Note
••
No deleted messages
can be recovered.
From
the handset
1 Press
MENU.
2 Select
[ANSWER MACHINE] > [PLAY],
then press
[OK]
to confirm.
»»
New messages
start
playing. Old messages
start playing if there
is
no new message.
•
Press [BACK]
to stop listening.
•
Press
[MENU]
to enter the options
menu.
•
Press
/
to
increase/decrease
the volume.
Delete
an
incoming
message
From
the base
1 Press
when
you
listen
to the message.
»»
The
current
message is
deleted.
From
the handset
1 When you listen to the
message,
press
[MENU]
to enter the options
menu.
2 Select
[DELETE],
then press
[OK]
to confirm.
»»
The
current
message is
deleted.
Delete all old incoming
messages
From
the base
1
Press
and hold in standby mode.
»»
All
old
messages
are
permanently
deleted.
From
the handset
1 Press
MENU
on the
handset .
2 Select
[ANSWER MACHINE] > [DELETE ALL],
then press
[OK]
to confirm.
»» The
handset
displays a confirmation request.
3 Press
[OK]
to confirm.
Page 31
31
»»
All
old
messages
are
permanently
deleted.
Note
••
You
can
delete
the
read messages only. No deleted messages
can be
recovered.
Call
scr
eening
You
can hear the caller while he is
leaving a message.
Press to pick up
the call.
From
the
base
Press + / - to adjust the speaker volume during call screening. The lowest
volume level
turns off the call
scr
eening.
Set
the
ring
delay
You
can set the number of times the phone rings before the answering
machine picks
up the call.
1 Press
MENU.
2 Select
[ANSWER MACHINE] >[SETTINGS] > [RING DELAY],
then press
[OK]
to
confirm.
3 Select a new setting, then press
[OK]
to confirm.
»»
The setting is saved.
Note
•
Ensure
that the
answering
machine is switched on before this feature can
be applied.
Tip
When
you
access
the
answering machine remotely,
you are
recommended
to
set the ring delay to
[ECONOMY]
mode.
This
is a cost effective way to
manage
your messages.
When
there are new
messages,
the
answering machine picks
up the call after
3
rings; when
there
are
no
messages;
it
picks
up the call after 5
rings.
Remote access
The unit answers
after 10 rings
if it is turned off
. To
access
the answering
system, enter your 4-digit
PIN
CODE.
You
can operate your
answering
machine when you are away from home.
Simply make a call to your phone with a touch tone phone and enter your
4-digit
PIN
code.
Note
•
The remote access PIN code is
the
same as
your
system PIN. The preset
PIN
is 0000.
Activate/deactivate
the
remote access
You
can allow or
block remote access
to the
answering
machine.
Page 32
32
1 Press
MENU.
2 Select [ANSWER MACHINE] > [SETTINGS] > [REMOTE ACCESS],
then press [OK]
to confirm.
3 Select a new setting, then press
[OK]
to confirm.
»»
The setting is
saved.
Access
the
answering machine
remotely
1 Make a call to your home number with a touch tone
phone.
2
Enter # when
you
hear
the
announcement .
3 Enter your
PIN
code,
if
the remote
access
code is correct , a
confirmation
beep
can be
heard,
and then you
need
to
press
the 2
key,
within 8
seconds,
to start playing messages.
Note
••
You have 2 chances
to
enter
the correct
PIN code before
your
phone
hangs
up.
4 Press a key to carry out a function. See the Remote access commands table
below
for a list of
available
functions.
Note
••
When
there
is
no
message,
the
phone hangs
up automatically if no key is
pressed
for 8 seconds.
Remote access
commands
Key Function
1
Repeat
the current or
listen
to the
previous
message.
2
Listen
to messages.
3
Skip
to the next message.
6 Delete the current
message.
7
S
witch the
answering machine
on.
(not available when
you
listen
to the messages).
8
S
top
listening
to the message.
9 switch the
answering machine
off.
(not available when
you
listen
to the messages).
Default
settings
Language English
Handset
name
Handset
1
Time/Date 00:00
01/01/10
Date format
DD-MM-YY
Time
format
24hr
Phonebook
memory Empty
Recall
time Long (600ms)
Page 33
33
Master pin
0000
First
ring On
Conference On
Dial
mode
T
one
H/S ringer melody Melody 1
H/S ringer
volume
Level
3
H/S earpiece
volume
Volume
3
Handset
key beep On
Incoming
call log Empty
Redial
list Empty
Answering
Machine
Answer
On/Off On
Answer
mode
Answer & R
ec.
HS
screening Off
Remote
access On
OGM
Pre-recorded
announcement
Ring
delay 5 rings
ICM
length 3 min
Base playback
volume L5
Base screening
volume L5
Fr
equently asked questions
The signal icon blinks on
the screen
•
The
handset
is out of range. Move it closer to the base
station.
•
If
the
handset
displays
[UNREGISTERED],
register the
handset
.
Tip
•
For
more
information, see “Registration”
on the
Advanced settings
section.
If I
fail
to
register
the
additional handsets
to the
base station,
what
do
I do?
Y
our
base memory is
full.
Un-register the unused handsets and try
again.
No dialing
tone
•
Check
your
phone
connections.
•
The
handset
is out of range. Move it closer to the base
station.
No docking
tone
•
The handset is
not
placed
properly on the
base station/char
ger.
•
The charging contacts
are dirty.
Disconnect the power supply first and clean the
contacts
with a damp cloth.
Page 34
34
The handset on the charger does not char
ge.
•
Ensure
the battery
pack is inserted
properly.
•
Ensure
the handset is placed properly on the charger.
The
battery icon
animates when
charging.
•
Batteries
are
defective. Purchase
new
ones
from your
dealer.
No
display
•
Ensure
the
batteries
are charged.
•
Ensure
there are power and
phone
connections.
Bad audio (crackles, echo, etc.)
The
handset
is nearly out of range. Move it closer to the base
station.
•
The
phone
receives interference
from the nearby electrical
appliances.
Move the base station away from
them.
•
The phone is at a location with thick walls. Move the base away from
them.
The handset does not ring.
Ensure
the
handset ringtone is
turned on.
The caller
ID
does not display.
•
The service is
not
activated. Check
with your
service provider.
•
The caller’s
information
is withheld
or unavailable.
When I see [WAITING…] on
the
screen, what is happening with
the phone?
The
phone is recalling the memory of the
phonebook
and call log. Both
items of information are stored in the base station.
Then
the handset
retrieves
the data from the base station after a few seconds. When
you
press
/
call
log/phonebook
information
is displayed
on the
handset
.
The
handset loses connection
with the
base
or the
sound is distorted
during a call.
••Disconnect
the power supply from both the
handset
and base station. Try
again
after 1 minute.
Page 35
35
W
arranty Assistance
Your sales
receipt
will be
required
to
demonstrate
proof of
purchase
in
order to
validate
your warranty
eligibility. You
may want to attach
either
the original,
or a
photocopy,
of your
sales receipt
to this
booklet
for future reference.
If this product
was received as
a gift , it
is suggested
you jot down the date
of gift r
eceipt , as
this information will be
valuable should service
be required
during the warranty
period.
If the
equipment is causing
harm to the telephone
netw
ork, the
telephone
company may
require
that you
disconnect
the
equipment
until the
problem is
resolved.
Purchase
Date or Date Received as Gift
Name
of Store
For instructions
on how to obtain warranty
service,
you may call Customer
Care at
1-877-722-4908
or you may
visit
our website at
www.rca4phones.com. If you prefer, you may write to
us
at:
S
upr
eme Power USA
LLC
PO Box
501045
Indianapolis
IN
46250-1045
Please
do not
send products
to this
address as
it only
adds delays
in service
and may
result
in lost or
damaged product. This PO BOX is
for written
communication
only.
If the equipment is causing harm to the
telephone network,
the telephone
company may
require
that you
disconnect
the
equipment
until the
problem
is
resolved.
Limit
ed W
arranty
What your limited warranty
covers:
•
Defects in materials or w
orkmanship.
For
how long after your purchase:
•
One
year, from date of
purchase. Please
retain your
sales receipt , as
that
will act
as
your proof of
purchase
in
order
to
validate
warranty status.
What we will do:
•
Provide
you with a new or,
at our
option, a refurbished exchange
unit of
same
or
similar model. The exchange model is under
warranty for the
remainder
of the original product’s one year warranty, or 90 days from
the
date the
replacement
product
was shipped
to
you, whichever is
longer.
How
to get service:
Page 36
36
•
Call
Customer Care at
1-877-722-4908.
Please have
your
product with you and
please have
your
model number
and
date
code available when calling us. The model number
and
date
code
can be found on the
underside
of the
base unit .
If
you
are
within your limited warranty period
and
it
is determined that service is
required:
•
We
will
ask
that you properly
pack
your product to
avoid shipping
damage.
We recommend
that you
use
the
original
carton and
packing
materials.
•
We
will
ask
you to
include
with your product the following:
o
Your name,
return
shipping address
and daytime
phone
number
handwritten or typed on a
sheet
of paper
o
A legible
copy of your
sales receipt ( please
do not
send
the original
sales receipt )
•
Ship
your product
prepaid,
to the
address
we
provide. We
suggest
shipping
your product via a
traceable carrier,
as
we are not
responsible for lost, mis-directed or
damaged
shipments. You may
want to write the date
shipped, carrier
and tracking
number
here:
•
Upon receipt
of your product we will
validate
your product
is
under
warranty and if
determined
your product
is
warranty
eligible,
we will
ship
to you a new or,
at our
option, a refurbished exchange
unit of same
or
similar model. This exchange
unit will be
shipped
to you at no
cost
.
What your limited warranty
does
not
cover:
•
Customer Instruction. (Your
Owner’s Manual provides
information
regarding operating
and
installation instructions.
Additional
information may be
obtained
by contacting the retailer)
•
Installation
and
set-
up
service
adjustments.
•
Batteries.
•
Damage from misuse, neglect, unauthorized repair.
•
Products which have been modified or
incorporated
into other products
•
Products
that
have been serviced
by an
unauthorized
ser
vicer.
•
Products purchased
or
serviced outside
the
USA
or Canada.
•
Acts
of
nature, such as
but not limited to,
lightning
damage.
Limitation
of Warranty:
•
THIS LIMITED WARRANTY IS THE ONLY WARRANTY
A P P L I C A B L E
TO THIS PRODUCT.
ALL
OTHER WARRANTIES,
EXPRESS OR IMPLIED
(INCLUDING
ALL IMPLIED WARRANTIES OF
MERCHANTABILITY
OR
FITNESS FOR A PARTICULAR PURPOSE) ARE
HEREBY
DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION
Page 37
37
GIVEN BY SUPREME POWER USA LLC, ITS AGENTS, EMPLOYEES,
RETAIL DEALERS
OR
INDEPENDENT CONTRACTORS
SHALL
CREATE A GUARANTY
OR
IN ANY WAY INCREASE THE SCOPE OF
THIS WARRANTY.
•
REPAIR OR REPLACEMENT AS PROVIDED UNDER TH I S WARRANTY IS
THE
EXCLUSIVE REMEDY OF THE
CONSUMER. SUPREME
POWER
USA
LLC SHALL NOT BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING
OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY
ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES
AND
LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE
STA
TE
OF INDIANA EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE
LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS
FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO
THE APPLICABLE WARRANTY PERIOD SET FORTH
ABO
VE.
How state
law
relates
to
this
warranty:
Some states
do not allow the
exclusion
nor limitation of
incidental
or
consequential damages,
or
limitations
on how long an
implied
warranty
lasts so
the
above limitations
or
exclusions
may not apply to you.
This
warranty
gives
you
specific legal rights,
and you
also
may
have
other
rights
that vary from state to state.
If
you purchased your product outside
the
USA or
Canada:
This
warranty
does
not
apply. Contact
your
dealer
for warranty information.
Product Registration:
•
Please complete
and mail the
Product Registration Card packed
with
your product or
visit
www.rca4phones.com
to
register
your new
product. Product registration is
not
required
for warranty coverage
but
does
allow
us
to contact you
should
it be necessary.
Page 38
38
Visit the R
CA web site at www.rca4phones.com
Please
do not
send
any
products
to the
Indianapolis address listed
in
this
manual or on the
carton. This
will only add
delays
in
service
for your
product .
2102
Printed
in China
10-35
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