RCA 16211370 User Manual

Two-Line Speakerphone

with Call Waiting Caller ID

User’s Guide

Please read this manual before operating this product for the first time.

TOCOM 16211370

Model 25202

Important Information

Equipment Approval Information

Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA.

1 Notification to the Local Telephone Company

On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence

Number (REN) for the equipment. You must, upon request, provide this information to your telephone company.

The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local telephone company.

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.

Notes

• This equipment may not be used on coin service provided by the telephone company.

•Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if you are on a party line. Check with your local telephone company.

• Notice must be given to the telephone company upon permanent disconnection of your telephone from your line.

• If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this product does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.

2 Rights of the Telephone Company

Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone company must: (1) promptly notify you of such temporary discontinuance; (2) afford you the opportunity to correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations. The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.

Interference Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference).

•Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna.

• Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected.

If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-00 0-00345-4 when ordering copies.

US NUMBER IS LOCATED ON THE CABINET BOTTOM

REN NUMBER IS LOCATED ON THE CABINET BOTTOM

IMPORTANT INFORMATION.....................2

EQUIPMENT APPROVAL INFORMATION.................. 2

NTERFERENCE INFORMATION ............................. 2

INTRODUCTION....................................5

ONNECTIONS AND SETUP ....................6

BASE LAYOUT ................................................ 6

ARTS CHECKLIST ................................................ 7

P T

ELEPHONE JACK REQUIREMENTS .......................... 7

NSTALLATION................................................. 7

MPORTANT INSTALLATION INFORMATION................ 7

NSTALLING THE PHONE.................................... 8

ATA PORT ................................................. 10

ROGRAMMING THE TELEPHONE ........................ 11

ISPLAY LANGUAGE ........................................... 11

ANUALLY SETTING THE DATE AND TIME............ 11

LASH TIME ..................................................... 12

F H

OUR FORMAT ................................................. 12

ALL ALERT TONE ............................................ 13

C L

OCAL AREA CODE ........................................... 13

EGIONAL AREA CODES .................................... 14

ISPLAY CONTRAST ........................................... 14

D V

OICE MAIL ACCESS CODES ............................. 15

ESTORING THE DEFAULTS ................................. 15

TELEPHONE OPERATION ..................... 16

TELEPHONE OPERATION .................................. 16

THE LIGHTNING

WARNING: TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.

FLASH AND ARROW HEAD WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF “DANGEROUS VOLTAGE” INSIDE THE PRODUCT.

MAKING CALLS WITH THE HANDSET .................. 16

AKING CALLS WITH THE SPEAKERPHONE.......... 16

AKING CALLS WITH THE OPTIONAL HEADSET ... 16

M R

ECEIVING CALLS WITH THE HANDSET................ 17

ECEIVING CALLS WITH THE SPEAKERPHONE ....... 17

ECEIVING CALLS WITH THE OPTIONAL

HEADSET ..................................................... 17

WITCHING BETWEEN THE SPEAKERPHONE,

ANDSET, AND HEADSET .............................. 17

RE-DIALING TELEPHONE NUMBERS.................. 18

ALL TIMER ..................................................... 18

UTE .............................................................. 18

M H

OLD............................................................... 19

PLACING A CALL ON HOLD ................................... 19

RELEASING A CALL FROM HOLD ............................ 19

FLASH .............................................................. 19

EDIAL............................................................. 19

R V

OLUME........................................................... 19

RINGER VOLUME ..................................................20

SPEAKERPHONE, HANDSET, AND

HEADSET VOLUME ................................................20

CONFERENCE .................................................... 20

O NOT DISTURB ............................................. 20

OICE MESSAGING ............................................21

CAUTION:

RISK OF ELECTRIC SHOCK DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

SEE MARKING ON BOTTOM / BACK OF PRODUCT

THE EXCLAMATION POINT WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF IMPORTANT INSTRUCTIONS ACCOMPANYING THE PRODUCT.

Table of Contents

ALLER ID..................................... 22

CALLER ID (CID) ........................................ 22

UMMARY SCREEN ........................................... 22

S R

ECEIVING AND STORING CID RECORDS............ 22

EVIEWING CID RECORDS ................................ 23

AVING CID RECORDS TO MEMORY/PHONE

DIRECTORY MEMORY ................................... 23

ELETING A CID RECORD ................................. 23

ELETING ALL CID RECORDS............................ 23

D D

IALING BACK ................................................. 23

IF YOU PROGRAMMED YOUR LOCAL AREA

CODE IN THE SETUP MENU ................................... 23

IF YOU DID NOT PROGRAM YOUR LOCAL

AREA CODE IN THE SETUP MENU .........................24

CALL WAITING CALLER ID................................ 24

MEMORY ....................................... 25

DIRECT ACCESS MEMORY & DIRECTORY

MEMORY ................................................. 25

STORING A NAME AND NUMBER IN MEMORY ... 25

EVIEWING STORED NAMES & NUMBERS ......... 25

R C

HANGING A STORED NAME OR NUMBER ......... 26

TORING THE LAST NUMBER DIALED.................. 26

TORING A PAUSE ............................................ 26

S S

TORING A FLASH............................................. 26

IALING A STORED NUMBER ............................. 27

HAIN DIALING ................................................ 27

C D

ELETING ALL DIRECTORY MEMORY .................. 28

OTHER INFORMATION........................ 29

DISPLAY MESSAGES ...................................... 29

ROUBLESHOOTING GUIDE............................... 29

ENERAL PRODUCT CARE ............................... 31

ERVICE...................................................... 32

S L

IMITED WARRANTY...................................... 33

ACCESSORY ORDER FORM ................. 37

Introduction

CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference.

Your Caller ID phone stores and displays specific information, provided by your local telephone company, to subscriber s of Caller ID or similar caller identification services.

Your Caller ID phone enables you to:

• Identify callers before you answer the phone.

• View the time and date of each incoming call.

• Record up to 99 Caller ID messages sequentially.

• Know who called while you were away.

To get the most from your new phone, we suggest that you take a few minutes right now to read through this user's guide.

IMPORTANT: In order to use this unit, you must subscribe to either the standard Name/Number Caller ID Service or Caller ID with Call Waiting Service. To know who is calling while you are on the phone, you must subscribe to Caller ID with Call Waiting Service.

Connections and Setup

Base Layout

REVIEW button

EXIT button

DELETE button

VOICE MAIL 1 button

VOICE MAIL 2 button

DND button

PAUSE/REDIAL button

NEW CALL indicator

SELECT/SAVE button

DELETE EXIT SELECT/SAVE DIAL

DND

PAUSE REDIAL

VOLUME

FLASH

NEW CALL

REVIEW

ABC2DEF

GHI4JKL5MNO

PQRS7TUV8WXYZ

OPER

TONE

HANDSET SPEAKER MUTE

VOICE MAIL 1

VOICE MAIL 2

INTERCOM/MEMORY LOG

INT.

Parts Checklist

Make sure your package includes the following items:

INTERCOM/MEMORY LOG

INT.

Telephone Jack Requirements

To use this phone, you will need one RJ14C or two RJ11C type modular phone jacks, which might look like the one pictured here, installed in your home/office.

Installation

Important Installation Information

• Never install telephone wiring during a lightning storm.

• Never touch uninsulated telephone wires or terminals, unless the telephone line has been disconnected at the network interface.

• Use caution when installing or modifying telephone lines.

• Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.

Connections and Setup

Installing the Phone

1. Choose an area near an electrical outlet and telephone wall jack. Your phone should be placed on a level surface, such as a table top or desk.

2. Install 3 AA-size alkaline batteries (not included) for back up power in the event of a power failure.

• Use a screwdriver to loosen and lift up the battery compartment door located on the bottom of the phone.

• Insert the batteries as shown on the diagram inside the battery compartment.

• Snap the battery compartment door back into place and tighten the screw.

NOTE: If the low battery icon appears in the display, you need to replace the batteries. It is important that you replace them as soon as possible to maintain unit operation when electrical power is off. As a precaution, you may want to write down any stored information you do not want erased.

IMPORTANT: If you are not going to use the telephone for more than 30 days, remove the batteries because they can leak and damage the unit.

3. Connect the AC power converter to an electrical outlet and the DC connector to the back of the base.

CAUTION: Use only the ATLINKS USA 5-2495 power converter that is compatible with this unit. Using other power supplies may damage the unit.

4. Connect the telephone line cords:

Connections and Setup

If you have two telephone lines installed on a single jack, plug one end of the straight telephone line cord into the jack marked LINE 1+2 on the back of the base. Plug the other end into the 2-line wall jack.

If you have two separate telephone line jacks, plug one telephone line cord into the jack marked LINE 1+2 and another cord into the jack marked LINE 2. Plug the other end of each line cord into separate wall jacks.

NOTE: To use two line, you must have two telephone lines with unique telephone numbers. If you only have one telephone line, this phone will still operate, but only as a single line telephone.

5. Connect the handset cord: Plug one end of the coiled handset cord into the side of the base and

the other end into the jack on the handset, and place the handset in the cradle.

6. Check for a dial tone. Lift the handset and listen for a dial tone. If you hear a dial tone, the phone is properly installed.

Connections and Setup

Data Port

This phone has a DATA PORT jack to connect an auxiliary phone device, such as a fax machine, computer modem, answering machine, or even a cordless phone.

The DATA PORT switch on the back of the phone controls the DATA PORT jack so you can choose line 1 or line 2.

Use the DATA PORT jack to hook up your fax machine, for example, and then set the DATA PORT switch to 2 in order to receive faxes on the phone number for line 2.

If you are talking to someone on line 2 and want them to fax something to you, change the DATA PORT switch to 1 and give him the phone number for line 1. Your fax machine can now receive calls on line 1.

IMPORTANT: Be sure to switch the fax machine back to the normal line when you are done because outside callers who do not know that you have multiple lines will not be able to reach your fax machine if they dial the normal fax line.

Connections and Setup

Programming the Telephone

Display Language

You may set the display language to English, French, or Spanish. The default is English.

1. Press the MENU button. LANGUAGE is displayed

2. Press SELECT.

3. Use the REVIEW  or  button to select the language.

4. When finished, press SELECT to save. To start over, press EXIT to return to the LANGUAGE menu and repeat step 2.

Manually Setting the Date and Time

NOTE: If you do not manually set the time and date, it is automatically set when you receive your first Caller ID call. The unit resets the hour and minute each time a call is received.

1. Press the MENU button.

2. Use the REVIEW  or  button to scroll to TIME & DATE.

3. Press SELECT.

4. Use the REVIEW  or  button to scroll to the desired hour.

5. Press SELECT to save. The cursor moves to the minute field.

6. Use the REVIEW  or  button to select the minute.

7. Press SELECT to save. The cursor moves to the month field.

8. Use the REVIEW  or  button to select the month.

9. Press SELECT to save. The cursor moves to the date field.

10. Use the REVIEW  or  button to select the date.

11.Press SELECT to save. To start over, press EXIT to return to the TIME & DATE menu.

Connections and Setup

Flash Time

Depending on the services you have with the phone company, you may need to adjust the flash timing. It can be set from 100ms or 600ms. The default is 600ms.

1. Press the MENU button.

2. Use the REVIEW  or  to scroll to PHONE OPTIONS.

3. Press SELECT.

4. Use the REVIEW  or  to scroll to FLASH TIME.

5. Press SELECT.

6. Use the REVIEW  or  to scroll to the desired setting.

7. Press SELECT to save. To start over, press EXIT to return to the FLASH TIME menu.

Hour Format

You can set the clock for either 12-hour or 24-hour (military) format. The default is 12 hour.

1. Press the MENU button.

2. Use the REVIEW  or  to scroll to PHONE OPTIONS.

3. Press SELECT.

4. Use the REVIEW  or  to scroll to HOUR FORMAT.

5. Press SELECT. To start over, press EXIT to return to the PHONE OPTIONS menu.

6. Use the REVIEW  or  to scroll between 12 HOUR and 24 HOUR.

7. Press SELECT to save. To start over, press EXIT to return to the HOUR FORMAT menu.

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