Deleting CID Records
To delete the record shown in the display, press the delete button once.
To delete all records while reviewing, press and hold the delete button for
about three seconds. The screen displays DELETE ALL?. Press the delete
button to complete.
Dialing Back
When reviewing Caller ID records, you can dialback the numbers on the
display by pressing the dial button.
NOTE: If the screen displays PICKUP PHONE, no other changes to the number
can be made. The information sent from the telephone company is known to
be a valid number for dialing back (used only in very limited areas). Once you
pickup the phone, the number is automatically dialed.
If You Programmed Your Local Area Code
Use the review p or q buttons to display the number you want to dial.
Press the dial button.
If you see a number with seven digits (i.e. 555-1234), then the call is from
within your area code. However, this does not guarantee the call is a local
call.
If you see a number with 11 digits (i.e. 1-234-555-1234), then the call is
not from within your area code.
NOTE: A timer (10 seconds on-hook and 3 seconds off-hook)
located in the upper right side of the display will start, letting you
know how much time is left until the unit returns to the Summary
Screen.
3. If you are at on-hook and the screen displays PICKUP OR ADJ, you can
adjust the phone number format by pressing the dial button. If the phone
is off-hook and the screen displays ADJUST, you can adjust the phone
number format by pressing the dial button. For example, sometimes a
7-digit local number cannot be dialed because it requires a 10-digit or
11-digit format. Press the dial button repeatedly to scroll through the 7,
10, and 11-digit numbers.
7-digits: 7-digit telephone number (i.e. 555-5555)
10-digits: 3-digit area code + 7-digit telephone number
(i.e. 425-555-5555)
11-digits: long distance code 1 + 3-digit area code + 7-digit telephone
number (i.e. 1-425-555-5555)
4. To dial the displayed number, and the phone is on-hook, pick up the
handset or press the speaker button before the timer reaches 0. If the
phone is off-hook, wait until the time reaches 0. The screen displays NOW
DIALING and the number is dialed.
If You Did Not Program Your Local Area Code
Use the review p or q buttons to display the number you want to dial.
You will only see 10-digit numbers (i.e. 234- 555-1234).
See steps 2 through 4 in the previous section to complete the dialback
process.
Setting Up the Caller ID Menu
You should not plug the telephone into the modular jack while setting up the
Caller ID menu.
1. Press the menu button to enter the menu feature configuration mode.
# 1. >ENG FRA ESP (CID language default English)
# 2. CONTRAST (default level is 3)
# 3. LOCAL AREA CODE# 4. TONE PULSE (Default is tone dialing).
# 5. Audible Dialing.
2. Press the menu button to scroll through the 4 menu screens.
3. Use the review p or q buttons to select the desired setting.
NOTE: You have 20 seconds following an entry before the phone
returns to the Summary Screen.
Display Language
This adjustment allows you to display the Caller ID prompts in English, French,
or Spanish.
Press the menu button until the screen displays ENG FRA ESP.
Use the review p or q buttons to select ENG, FRA or ESP.
Press the menu button again to save.
Contrast
This adjustment allows you to adjust the contrast of the display.
Press the menu button until the screen displays CONTRAST.
Use the review p or q buttons to select level 1, 2, 3, 4, or 5.
Press the menu button again to save.
Local Area Code
The telephone uses the programmed area codes to determine the number
format to display when a valid Caller ID signal is received. Numbers that
match the local area code are displayed as seven digits and are used for
dialing back previous numbers. Entering your local area code will also help
you immediately know if the call is local or long distance when viewing the
CID records in the display.
NOTE: If you make a mistake and want to start over again, press
the delete button to erase all of the digits.
Press the menu button until the screen displays LOCAL AREA CODE.
Use the number keys to enter the Local Area Code you want.
Press the menu button to save.
Dialing Mode
This adjustment allows you to select tone (touch-tone) or pulse (rotary) dialing.
Press the menu button until the screen displays TONE PULSE.
Press the review p or q buttons to show the current dialing mode. The
default is TONE dialing.
To change the dialing mode, press the review p or q buttons. The
display alternates between the two modes.
Press the menu button again to save.
NOTE: The phone will exit Set Up after 20 seconds if no buttons are
pressed.
REMINDER: The time and date are programmed automatically
when the first Caller ID record is successfully received after set up.
This adjustment allows you to turn on or off the audible dialing .
Press the menu button until the screen displays AUDIBLE DIALING and
default is enabled and show by >ON OFF.
Press the the review p or q button to select the desired setting.
When finished , press the menu button to confirm.
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Memory
You may store information in any of the following memory locations: 0 to 9, A,
B, and C . See “Storing a Pause in Memory” and “Temporary Tone Dialing” for
more information.
Storing a Name and Number in Memory
Press the store button. The screen displays LOCATION?.
Press the desired memory location (0-9, A, B, C).
NOTE: You may select memory locations by pressing review p or
q
buttons to scroll through the memory locations or press the 0 -
9, A, B, C.
3. Press the store button again to confirm the memory location.
NOTE: If necessary, to erase existing memories, or if you make a
mistake, use the delete button.
4. Use the number keys to enter the telephone number (up to 32 digits) and
press the store button to save. (The unit will not dial a phone number
in this mode.) The cursor automatically moves to the text line for name
entry.
5. Use the number keys to enter the name of the person associated with the
telephone number you just entered. More than one letter is stored in each
of the number keys. For example, to enter the name BILL SMITH, press the
2 key twice for the letter B. Press the 4 key 3 times for the letter I. Press
the 5 key 3 times for the letter L.
NOTE: The flashing cursor automatically moves to the next
position or you may press the review p or q buttons to move the
cursor to the next position.
Press the 5 key 3 times for the second letter L. Press the arrow key (4) two
times to insert a space, and press the 7 key 4 times for the letter S. Press
the 6 key once for the letter M. Press the 4 key 3 times for the letter I.
Press the 8 key for the letter T. Press the 4 key twice for the letter H.
6. Press the store button to save the name.
7. To enter another name and number in a different memory location, return
to step 1 and repeat the process.
Changing a Stored Number
Repeat the storage sequence under “Storing A Name and Number in Memory”
, and use the delete button to delete the old number before entering the new
number.
Erasing a Stored Number
Press the store button.
Press the memory location (0-9, A, B, C) to be erased.
Press the delete button.
Copying Caller ID Memories to User Memory
Press the review p or q buttons to view the caller number and name
you want to copy.
Press the store button.
Press the memory location (0-9, A, B, C). The number flashes if there is a
number already stored in the memory location.
Press the store button to enter the edit mode, and then press the store
button again to edit the name.
NOTE: You may select a different memory location by pressing
review p or q buttons to scroll through the memories or press a
number key (0-9, A, B, C).
5. Press the store button to confirm and save, and wait for three seconds to
exit.
NOTE: If the name you want to enter is longer than 12 characters,
only the first 12 characters will be copied into memory.
Storing a Redial Number to Memory
Press the store button.
Press any key (0-9, or quick call buttons A, B, or C) for the memory
location. If there is a number already stored in the memory location it will
appear on the display. Use the review p or q button to select a different
location.
Press the store button again to confirm.
Press the redial button, and then press the store button again.
Enter name, if necessary, and then press the store button to confirm.
NOTE: If you want to edit the number, press the store button again
within three seconds. When you are finished, wait three seconds
to exit.
Dialing Frequently Called Numbers
Pick up the handset and press the mem button.
Press 0-9 for the memory location. The number dials automatically.
OR
Pick up the handset and press the dial button.
Press the review p or q button for the desired memory location.
Press the dial button to dial the number.
OR
Press the dial button while the handset is still in the cradle.
Press the review p or q button for the desired memory location, lift the
handset and the number dials automatically.
Cascade Dialing
This process allows you to dial a succession of stored numbers from separate
memory locations. This is useful when you must dial several sequences of
numbers, such as with frequent calls via a telephone company long distance
provider.
For example Memory location
Local access number of
long distance company 6
Authorization code (ID) 7
Long distance phone number 8
Pick up the handset or press speaker.
Press dial button, then press number “6” for the memory location.
Press dial button, then press number “7” for the memory location.
Press dial button, then press number “8” for the memory location.
The number dials automatically.
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Storing a Pause in Memory
The redial button has dual functionality and becomes a pause button when
the store button is pressed first. It is valid only when storing a number into
memory locations. Use the redial/pause button to insert a pause when a
delay is needed in an automatic dialing sequence. For example, when you
must dial a 9 to get an outside line or when you enter codes to access your
long distance company.
Pre-Dialing
With the handset on the cradle, enter the telephone number you wish to
call. The telephone number shows in the display.
Lift the handset or press the speaker button and the number
automatically dials.
NOTE: Use the delete button to delete an incorrectly entered
number.
Caller ID Display Messages
The following special messages indicate the status of a message or the unit:
BLOCKED CALL The caller of the incoming call is registered as
“Private Number” and their Caller ID information
is withheld.
CALL WAITING Indicates a call is waiting on the line.
Battery power level is low.
NO CALLS The caller memory is empty.
START/END You are at the beginning or the end of
he Caller ID memory log.
UNKNOWN CALLER The incoming call does not have Caller ID
service or their service area is not linked
to yours. If the screen displays
UNKNOWN CALLER along with a calling number, the name
information for that number was not available.
Troubleshooting Tips
No Dial Tone
Check all cabling to make sure that all connections are secure and not
damaged.
Check hook switch: Does it fully extend when handset is lifted from cradle?
No Display
Replace the batteries.
Check for proper battery installation.
No Information is Shown After the Phone Rings
Are you subscribed to Caller ID service from your local telephone
company?
Be sure to wait until the second ring before answering.
Phone Dials in Pulse with Tone Service
Make sure TONE PULSE is set to TONE DIAL.
Phone Won’t Dial Out with Pulse Service
Make sure TONE PULSE is set to PULSE DIAL.
Phone Does Not Ring
Make sure ringer switch is set to LO or HI.
You may have too many extension phones on your line. Try unplugging
some extension phones.
Check for dial tone. See Troubleshooting Tips for No Dial Tone.
Incoming Voice Volume Low
Are other phones off hook at same time? If so, this is normal condition as
volume drops when additional phones are used at once.
Check the handset receiver or speaker volume.
Memory Dialing
Make sure you entered the numbers correctly into memory.
General Product Care
To keep your phone working and looking good, follow these guidelines:
Avoid putting it near heating appliances and devices that generate
electrical noise (for example, motors or fluorescent lamps).
DO NOT expose to direct sunlight or moisture.
Avoid dropping and other rough treatment to the unit.
Clean with a soft cloth.
Never use a strong cleaning agent or abrasive powder because this will
damage the finish.
Retain the original packaging in case you need to ship it at a later date.
Warranty Assistance
Your sales receipt will be required to demonstrate proof of purchase in
order to validate your warranty eligibility. You may want to attach either
the original, or a photocopy, of your sales receipt to this booklet for future
reference.
If this product was received as a gift, it is suggested you jot down the
date of gift receipt, as this information will be valuable should service be
required during the warranty period. If the equipment is causing harm to the
telephone network, the telephone company may require that you disconnect
the equipment until the problem is resolved.
Purchase Date or Date Received as Gift ________________________________
Name of Store ____________________________________________________
For instructions on how to obtain warranty service, you may call Customer
Care at 1-877-722-4908 or you may visit our website at www.rca4phones.
com. If you prefer, you may write to us at:
Supreme Power USA LLC
PO Box 501045
Indianapolis IN 46250-1045
Please do not send products to this address as it only adds delays in
service and may result in lost or damaged product. This PO BOX is for
written communication only.
If the equipment is causing harm to the telephone network, the telephone
company may require that you disconnect the equipment until the problem is
resolved.
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Limited Warranty
What your limited warranty covers:
Defects in materials or workmanship.
For how long after your purchase:
One year, from date of purchase. Please retain your sales receipt, as that
will act as your proof of purchase in order to validate warranty status.
What we will do:
Provide you with a new or, at our option, a refurbished exchange unit of
same or similar model. The exchange model is under warranty for the
remainder of the original product's one year warranty, or 90 days from
the date the replacement product was shipped to you, whichever is
longer.
How to get service:
Call Customer Care at 1-877-722-4908. Please have your product with
you and please have your model number and date code available
when calling us. The model number and date code can be found on the
underside of the base unit.
If you are within your limited warranty period and it is determined that
service is required:
We will ask that you properly pack your product to avoid shipping
damage. We recommend that you use the original carton and packing
materials.
We will ask you to include with your product the following:
o Your name, return shipping address and daytime phone number
handwritten or typed on a sheet of paper
o A legible copy of your sales receipt ( please do not send the original
sales receipt )
Ship your product prepaid, to the address we provide. We suggest
shipping your product via a traceable carrier, as we are not responsible
for lost, mis-directed or damaged shipments. You may want to write the
date shipped, carrier and tracking number here: _____________________
_____________________________________________________________
Upon receipt of your product we will validate your product is under
warranty and if determined your product is warranty eligible, we will ship
to you a new or, at our option, a refurbished exchange unit of same or
similar model. This exchange unit will be shipped to you at no cost.
What your limited warranty does not cover:
Customer Instruction. (Your Owners Manual provides information
regarding operating and install instructions. Additional information may
be obtained by contacting the retailer )
Installation and set up service adjustments.
Batteries.
Damage from misuse, neglect, unauthorized repair.
Products which have been modified or incorporated into other products
Products that have been serviced by an unauthorized servicer.
Products purchased or serviced outside the USA or Canada.
Acts of nature, such as but not limited to, lightning damage.
Limitation of Warranty:
THIS LIMITED WARRANTY IS THE ONLY WARRANTY APPLICABLE
TO THIS PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED
(INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO
VERBAL OR WRITTEN INFORMATION GIVEN BY SUPREME POWER USA
LLC, ITS AGENTS, EMPLOYEES, RETAIL DEALERS OR INDEPENDENT
CONTRACTORS SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE
THE SCOPE OF THIS WARRANTY.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY
IS THE EXCLUSIVE REMEDY OF THE CONSUMER. SUPREME POWER
USA LLC SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING
OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON
THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED
WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF INDIANA
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE
WARRANTY PERIOD SET FORTH ABOVE.
How state law relates to this warranty:
Some states do not allow the exclusion nor limitation of incidental or
consequential damages, or limitations on how long an implied warranty
lasts so the above limitations or exclusions may not apply to you.
This warranty gives you specific legal rights, and you also may have other
rights that vary from state to state.
If you purchased your product outside the USA or Canada:
This warranty does not apply. Contact your dealer for warranty information.
Product Registration:
Please complete and mail the Product Registration Card packed with
your product or visit www.rca4phones.com to register your new product.
Product registration is not required for warranty coverage but does allow
us to contact you should it be necessary.
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