Raypak MAJESTIC ODGSR36ANAU, MAJESTIC ODGSR36APAU Customer Installation And Operating Instructions

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MAJESTIC OUTDOOR GAS FIREPLACE

CUSTOMER INSTALLATION

AND

OPERATING INSTRUCTIONS

Thank you for purchasing a Majestic Outdoor Gas Fireplace

1. To operate and maintain this appliance safely and correctly, please read these instructions
thoroughly.

2. This appliance must be installed in accordance with:

a. Local Gas Fitting Regulations
b. Municipal Building Codes
c. Australian Standard for Gas Appliance Installations AS/NZS5601.1:-2010
d. Any other relevant Statutory Regulation
e. Manufacturer‟s installation instructions

3. This appliance must be serviced by a qualified person.

To suit Models:

ODGSR36ANAU & ODGSR36APAU

Gas Types: Natural Gas (NG) or Propane (LPG)

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CONTENTS

For Your Safety

General Information

Installation Instructions

General Information
Fireplace Dimensions
Clearance to Combustibles
Mantels
Mantel Chart
Hearth
Framing and Finishing
Final Finishing
Gas Specifications
Gas Inlet and Burner Pressures
High Elevations
Valve Access
Gas Fitting Line Installation

Operating Instructions

Log Installation
Lava Rock
First Firing
Flame Adjustment
Flame Characteristics
Lighting and Operating Instructions
Troubleshooting

Maintenance

Parts List

Warranty

Service & Spare Parts

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For your safety do not operate this appliance before reading this instruction book.

WARNING: Improper installation, adjustment, alteration, service or maintenance can
cause injury or property damage. For assistance or additional information consult with
Rheem Australia, your qualified installer or accredited Rheem Australia Service agency.

WHAT TO DO IF YOU SMELL GAS?

DO NOT try to light any gas appliance.

DO NOT touch any electrical switch.

Turn off gas supply at meter.

Immediately call Rheem Service or your gas supplier or licensed gas fitter.

Note: Some gases are heavier than air and it maybe necessary to check for gas leaks at floor level.

CAUTION!

DO NOT operate this appliance before reading this instruction booklet.

DO NOT place articles or objects on or against the appliance.

DO NOT store chemicals or flammable materials near this appliance.

DO NOT spray aerosols in the vicinity of this appliance whilst it is in operation.

PRIMARILY A DECORATIVE APPLIANCE – NOT CERTIFIED AS A SPACE HEATER.

TO REDUCE THE RISK OF FIRE OR INJURY FROM BURNS AND FOR THE PROTECTION OF YOUNG
CHILDREN OR THE INFIRM, A SECONDARY GUARD IS RECOMMENDED.

Notice to Victorian Customers:

This appliance must be installed by a licensed person as required
by the Victorian Building Act 1993. Only a licensed person will give you a compliance certificate
showing that the work complies with all relevant standards. Only a licensed person will have
insurance protecting their workmanship for 6 years. Make sure you use a licensed person to install
this heater and ask for a compliance certificate. – Message from the Victorian Plumbing Commission.

For Your Safety

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FOR SAFE INSTALLATION AND OPERATION OF YOUR GAS APPLIANCE PLEASE NOTE THE
FOLLOWING:

a) This appliance gives off high temperatures and should be located out of high traffic areas and

away from outdoor furniture and blinds or curtains.

b) Children and adults should be alerted to the hazards of high surface temperatures of this

appliance and should stay away to avoid burns or ignition of clothing.

c) Children should be carefully supervised when they are in the vicinity of the appliance.
d) Under no circumstances should this appliance be modified. Parts removed for servicing should be

replaced prior to operating this appliance again.

e) Installation and any repairs to this appliance must be carried out by a suitably qualified and

licensed service person. A professional service person should be contacted to inspect this
appliance annually.

f) Make it a practice to have your gas appliances serviced annually.
g) Control compartments, burners and air passages in this appliance should be kept clear of dust

and lint. Make sure that the gas valve and pilot light are turned off before you attempt to clean
this unit.

h) Keep the area around your appliance clear of combustible materials, gasoline and other

flammable vapour and liquids. This appliance should not be used as a drying rack for clothing etc.

i) Under no circumstances should any solid fuels (wood, coal, paper, cardboard etc.) be used in this

appliance.

j) This heater must be installed on a brick, metal or wood base extending the full width and depth

of the heater. This fireplace insert cannot be installed directly onto or into combustible

materials.

k) Do not use this appliance if any part has been under water. Immediately call a qualified service

technician to inspect the appliance and to replace any part of the gas control system that has
been under water.

General Information

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General Information

The gas log fires must be installed by a licensed gas fitter in accordance with requirements set out in
AS5601.1:2010 and any applicable building code regulations.

The ODGSR Series are radiant gas log fires and are designed for outdoor installation only and must
be located so it is protected from rain.

Do not burn wood or other materials in this appliance. These units are available for use on either
Propane or Natural gases. Refer to the appliance data plate for correct gas type, gas consumption,
gas pressure and injector size details.

Contact Rheem Australia if any parts are damaged or dislodged during shipment.

Ventilation Requirements

Adequate combustion and ventilation air must be provided. The flow of combustion and ventilation air
MUST NOT be obstructed.

NOTE: THIS APPLIANCE MUST NOT BE INSTALLED OR USED INDOORS

This appliance shall only be used in an above ground, open-air situation with natural ventilation,
without stagnant areas, where gas leakage and products of combustion are rapidly dispersed by wind
and natural convection.

Any enclosure in which the appliance is used shall comply with one of the following:

An enclosure with walls on all sides but at least one permanent opening at ground level and no

overhead cover (and protected from rain).

Within a partial enclosure that includes an overhead cover and no more than two walls.
Within a partial enclosure that includes an overhead cover and more than two walls with at least

25% of the total wall area completely open AND at least 30% of the remaining wall area open
and unrestricted.

In the case of balconies, at least 20% of the total wall area shall be and remain open and

unrestricted.

Diagrams on the following page illustrate examples of “outdoor areas”.

Provide adequate clearances around the air opening into the combustion chamber and adequate
accessibility clearance for servicing and proper operation. NEVER obstruct the front opening of the
appliance.

This appliance is not designed to be water tight. Therefore, when installing this unit
against an exterior wall, the wall must be finished before setting the appliance in place,
and the appliance must be located in an area protected from rain.

Installation Instructions

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See examples below of Outdoor Areas:

Figure 1: Overall and framing dimensions.

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Clearance to Combustibles (Refer Figure 1)

Top framing ……………………………………………………0 mm to standoff spacer
Bottom……………………………………………………………0 mm
Side framing …………………………………………………..0 mm to standoff spacer
Back framing ………………………………………………….0 mm to standoff spacer

Perpendicular Sidewall……………………………………..0 mm
Top of unit to ceiling………………………………………..915 mm
Front of unit to combustibles…………………………….915 mm

Hearth

A hearth is not mandatory but is recommended for aesthetic purposes. We recommend a non­combustible hearth.

Mantels

The height that a combustible mantel is fitted above the fireplace is dependent on the depth of the
mantel. This also applies to the distance between the mantel leg (if fitted) and the fireplace.

For the correct mounting height and widths refer to Figures 2a and 2b.

Non-combustible mantels and legs may be installed at any height and width around the appliance.

Warning: When using paint or lacquer to finish the mantel, such paint or lacquer must be heat
resistant to prevent discolouration.

A minimum of 100mm above the fireplace must be non-combustible material (eg fibre

cement sheeting).

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Figure 2a

Figure 2b

Framing and Finishing

Warning: Check appliance to make sure it is levelled and properly positioned.

The appliance should only be mounted on the following surfaces:

A flat combustible (burnable) surface.
A raised wooden platform.
A concrete block or other solid object placed beneath each of the four corners of the appliance.

To mount the appliance:

Choose unit location.
Four (4) nailing flanges are supplied with the fireplace (located on the fireplace hearth). To level

the box and secure it firmly in place, remove the nailing flanges from the hearth and install at the
sides of the fireplace as shown in Figure 3

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Figure 3

Finishing

CAUTION: All joints between the finished wall and the appliance surround (top and sides)
may be sealed only with a non-combustible material. Only non-combustible material can
be applied as facing to the appliance surround as per Figures 2a and 2b.

Gas Specification (always refer to appliance Data plate)

GAS SPECIFICATION

MODEL

GAS TYPE

GAS

CONTROL

Max Input

MJ/h

Min Input

MJ/h

ODGSR36ANAU

Nat

Millivolt Hi/Lo

60

43

ODGSR36APAU

Propane

Millivolt Hi/Lo

60

44

GAS INLET AND MANIFOLD PRESSURE kPa

NATURAL

PROPANE

Min Supply Pressure

1.13

2.75

Max Supply Pressure

3.50

3.50

Burner Test point Pressure

0.80

2.50

The gas control valve has test point connections for both inlet and burner test point (outlet)
pressures, integral with the valve.

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Valve Access

Valve can be accessed in one of two ways:

1. Remove the front panel just below the front of the hearth pan. This is accomplished by lifting on

the panel. To replace the valve access panel line up the two pins with the holes in the surround
bottom and push the panel over the hearth pan. (Refer Figure 4)

2. Lift the brick with Majestic logo on it (Refer Figure 5)

Figure 4

Figure 5

Gas Line Installation

The gas valve inlet is ½” BSP internal

(female) thread. The inlet piping
connection, sizing and appliance
isolating valve must be installed in
accordance with AS5601.1:2010

The gas inlet piping can be brought
in through the right side of the
appliance. A hole is provided to allow
for the gas pipe installation and
testing of any gas connection.

Figure 6 : Parts identification

NOTE: Test for leaks after connection. Use a 50/50 solution of liquid soap and water to test for leaks
at gas fittings and joints. Apply soapy water with a brush only – do not over apply.

WARNING: NEVER TEST WITH AN OPEN FLAME.

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Log Installation

Warning: As with all plastic bags, these bags are not toys and should always be kept
away from children and infants.

1. Remove logs from packaging.

2. Place left rear log on rear support.

Ensure that log is firmly positioned and
there is no side to side movement.
(Refer to Figure 11)

3. Carefully place ember log between

grate and burner.

4. Place the front of right rear log on the

burner and the back of the log on the
rear log support.

5. Place the top logs onto the locator

notches. Ensure the logs are secure.

Figure 11

First Firing

Upon completion of the gas fitting line, a small amount of air will be trapped in the gas pipe. When
first lighting the pilot light, it will take a few minutes to purge the trapped air.

Once purging is complete, the pilot and burner will light and will operate as outlined in the instruction
manual. Subsequent lighting of the appliance will not require purging.

When lit for the first time, the appliance will emit a slight odour for an hour or two. This is due to the
paint and lubricants used in the manufacturing process.

Operating Instructions

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Flame Adjustment

For units equipped with Hi/Lo valves,
flame adjustment is achieved by rotating
the Hi/Lo adjustment knob located near
the centre of the gas control valve.

Figure 12 – SIT 820 Gas Control Knob

Flame Characteristics

It is important to periodically perform a visual check of the pilot and the burner flames (refer Figures
13 & 14).

The burner flame is checked after 5 minutes operation. It should be mainly a yellow flame with
possibly some blue flame at the base. The yellow flame should not be producing soot deposits
(insufficient air). The flame should not be excessively blue and noisy (excess air).

Figure 13

Figure 14

If any of the flames appear abnormal call
a Rheem service or your licensed service
technician.

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Troubleshooting

Nova SIT 820 Standing Pilot

START CHECK

Gas Supply

On

Gas Supply

On

Yes

Yes

Pilot Stays

Lit

Yes

Pilot Lights

Main Burner

Yes

System OK
No

No

No

No

Gas supply
connected
Shut off valve open

Lockout has engaged.
Wait 60 seconds and try
again.
Piezo not tight enough
for good ground.
For spark at electrode
while depressing Piezo

1/8” gap to pilot hood

required.
All wiring connections.
Replace Piezo ignitor.
Thermodisk.

Air in gas pipe.
Thermopile requires a
min of 325Mv. Adjust
pilot flame height.
All wiring connections.
Replace thermopile.
Thermocouple needs a
min of 14mV
Defective valve. Turn to
pilot, meter should read
greater than 100Mv.
Thermodisk.

Faulty gas valve.
Thermopile requires
min of 325mV
Watch for grounded
wires.
Blocked burner
injector.

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Burner and burner compartment

It is important to keep the burner and the burner compartment clean. At least once a year the logs
should be removed and the burner compartment vacuumed and wiped out. Remove and replace the
logs as per the instructions in this manual.

Always handle the logs with care as they are fragile and may also be hot if the fireplace is
in use.

Cleaning the Standing Pilot Control System

The burner and control system consists of:

Main burner
Gas orifice
Pilot burner
Thermopile
Combination millivolt gas valve

Most of these components may require only an occasional check-up and cleaning and some may
require adjustment. If repair is necessary, it should be performed a qualified and suitably licensed
service technician.

In order to properly clean the burner and pilot assembly, turn off the gas to the unit, remove all logs
exposing the burner and pilot assembly. Clean all foreign materials from the top of the burner. Check
to make sure that burner parts are clean. Visually inspect pilot. Brush or blow away any dust or lint
accumulation. If the pilot injector is blocked, disassembly by a qualified service technician may be
required to remove the foreign matter.

To obtain proper operation, it is imperative that the pilot and burner’s flame characteristics are steady
not lifting or floating.

Typically the top 1 to 1.5cm of the thermopile should be engulfed in the pilot flame.

To adjust the pilot burner, turn pilot screw marked “pilot” for the proper flame size.

The aeration shutter is set at the factory and no adjustment should be necessary.

Maintenance

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Parts List

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Outdoor Fireplace Models:
ODGSR36ARN
ODGSR36ARN

1. THE RAYPAK/PALOMA WARRANTY - GENERAL

a. This Warranty is given by Rheem Australia Pty Ltd ABN 21 098 823 511 of 1 Alan Street,

Rydalmere New South Wales.

b. Rheem offer a trained and qualified national service network who will repair or replace

components at the address of the outdoor gas fireplace subject to the terms & conditions of
the Raypak/Paloma warranty. Rheem Service, in addition can provide preventative
maintenance and advice on the operation of the outdoor gas fireplace. Rheem Service contact
number is available 7 days a week on 131 031 with Service personnel available to take your
call from 8am to 8pm daily (hours subject to change).

c. For details about this warranty, you can contact us on 131 031 or by email at

[e-mail] (not for service bookings).

d. The terms of this warranty are set out in section 2.
e. If a subsequent version of this warranty is published, the terms of that warranty will apply to

the convection heaters manufactured after the date specified in the subsequent version.

2. TERMS OF THE RAYPAK/PALOMA WARRANTY AND EXCLUSIONS TO IT

a. The decision of whether to repair or replace a component or full replacement of the convection

heater is at Raypak/Paloma‟s sole discretion.
b. Where a failed component is replaced under this warranty, the balance of the original warranty

period will remain effective. The replacement does not carry a new Raypak/Paloma warranty.
c. Where the heater is installed outside the boundaries of a metropolitan area as defined by

Rheem or further than 25km from either a regional branch office or an Accredited Rheem

Service Agent‟s office, the cost of transport, insurance and travelling between the nearest

branch office or Rheem Accredited Service Agent‟s office and the installed site shall be the

owner‟s responsibility.

d. If the outdoor gas fireplace is not installed in accordance with the guidelines in

Raypak/Paloma‟s literature and installation manual, any resultant fault may not be covered by

Raypak/Paloma warranty.
e. Terms of this warranty are effective from date of purchase and the attending service

technician reserves the right to verify this date by requesting a copy of the purchase invoice

prior to commencement of any warranty work.
f. No parts must be modified or removed from the unit

Majestic Outdoor Gas Fireplace Warranty

- Australia Only -

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g. This warranty only applies to the original and genuine Raypak/Paloma replacement parts.

h. We reserve the right to transfer functional components from defective appliances if they are

suitable.
i. We reserve the right to have the installed product returned to the factory for inspection and

repair.
j. Please note: general cleaning, maintenance, operation and wear & tear are not covered by

this warranty. Calls of this nature will be chargeable.
k. Raypak/Paloma‟s warranty does not cover faults that are a result of:

i. Accidental damage to the product or any component (for example: (i) Acts of God such

as floods, storms, fires, lightning strikes and the like; and (ii) third party acts or
omissions).

ii. Misuse or abnormal use of the convection heater.

iii. Installation not in accordance with the “Customer Operating and Installation Manual” or

with relevant statutory and local requirements in the State or Territory in which the
convection heater is installed.

iv. Repairs, attempts to repair or modifications to the convection heater by a person other

Rheem Service or a Rheem Accredited Service Agent.

v. Faulty plumbing or faulty power supply.

vi. Failure to maintain the outdoor gas fireplace in accordance with the „Customer

Operating and Installation Manual”.

vii. Transport damage

viii. Fair wear and tear from adverse conditions.

ix. Cosmetic defects

x. Where it is found that there is no fault with the appliance and the issue/s are related to

the installation or is due to the failure of electric or gas supplies.

l. If you require a call out and we find that the fault is not covered by Raypak/Paloma‟s warranty,

you are responsible for our standard call out charge. If you wish to have the relevant

components repaired or replaced that service will be at your cost.
m. Subject to any statutory provisions to the contrary, this warranty excludes any and all claims

for damage to furniture, carpet, walls, foundations or any other consequential loss either

directly or indirectly caused by incorrect installation or misuse of product or other modes of

failure.

3. WHAT IS COVERED BY RAYPAK/PALOMA’S WARRANTY FOR THE PRODUCT DETAILED
IN THIS DOCUMENT

Rheem will repair or replace a faulty component of your outdoor gas fireplace if it fails to operate in
accordance with its specifications as follows:

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What Components are covered

The period in which the fault

must be appear in order to be

covered

What coverage you receive

Stainless Steel Firebox, Grate and mesh

screen

(if the outdoor gas fireplace is not installed

in a single-family domestic dwelling)

Year 3

Repair and/or replacement of the faulty
component, free of charge, including
labour.
If the heater is not repairable, full
replacement free of charge.

All Components

(if the outdoor gas fireplace is not installed

in a single-family domestic dwelling)

Year 1

Repair and/or replacement of the faulty
component, free of charge, including
labour.
If the heater is not repairable, full
replacement free of charge.

4. ENTITLEMENT TO CLAIM UNDER THIS WARRANTY

To be entitled to make a claim under this warranty you need to:

a. Be the owner of the convection heater or have consent of the owner to act on their behalf.
b. Contact Rheem Service without undue delay after detection of the defect and, in any event,

within the applicable warranty period.

You are not entitled to make a claim under this warranty if your product:

a. Does not have its original serial numbers or rating label
b. Is not installed in Australia
c. Do not possess a copy of the original invoice.

5. HOW TO MAKE A CLAIM UNDER THIS WARRANTY

If you wish to make a claim under this warranty, you need to:

a. Contact Rheem on 131031 and provide owners details, address of outdoor gas fireplace, a

contact number, date of purchase (require proof of purchase) and serial number (from the

rating label on the convection heater).
b. Rheem will arrange for the convection heater to be tested and assessed on-site.
c. If Rheem determines that you have a valid warranty claim, Rheem will repair or replace the

convection heater in accordance with this warranty.

Any expenses incurred in the making of a claim under this warranty will be borne by you.

6. THE AUSTRALIAN CONSUMER LAW

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You
are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be acceptable quality and the failure does not amount to a major failure.

Paloma/Rheem warranty (set out above) is in addition to any rights and remedies that you may have
under the Australian Consumer Law.

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Rheem Australia has a service and spare parts network in all states. Our service network personnel
are fully equipped to give the best service on your Raypak/Paloma gas heater.

If your heater requires a repair or service please contact Rheem Service on 131 031.

Repairs and Service can be carried out on site.

These Raypak/Paloma models have been certified by the Australian Gas Association under

Certificate Number: 6781

In keeping with our policy of continuous progress and product improvement, we reserve the
right to make changes without notice.

Revision Nr: 11-10003550-01
December 2011

Rheem Australia Pty Ltd FOR SERVICE TELEPHONE
ABN 21 098 823 511 131 031 Australia

www.paloma.com.au

Sales Tel: [phone] or 1300 729 725
Sales Fax: [phone]

Service & Spare Parts

Approval