This water heater must be installed and serviced by an authorised person.
Please leave this guide with the householder or responsible officer.
Models Types
B0109
B0147
NCO, NCH
PCO, PCH
Notice to Victorian Customers from the
Victorian Plumbing Industry Commission
This water heater must be installed by a licensed person as required by
The Victorian Building Act 1993
Only a licensed person will give you a Compliance Certificate, showing that the work complies
with all the relevant standards. Only a licensed person will have insurance protecting their
workmanship for 6 years. Make sure you use a licensed person to install this water heater and
ask for your Compliance Certificate.
Warning: Upon completion of the installation and commissioning of the water heater, leave
this guide with the householder or a responsible officer. DO NOT
leave this guide inside of the
cover of the water heater, as it may interfere with the safe operation of the water heater or ignite
when the water heater is turned on.
Date of installation:
Model Nº:
Purchased from:
Serial Nº:
Installed by:
PATENTS
This water heater may be protected by one or more patents or registered designs.
® Registered trademark of Rheem Australia Pty Ltd.
™ Trademark of Rheem Australia Pty Ltd.
CONTENTS
HOUSEHOLDER OR RESPONSIBLE OFFICER – We recommend y ou read pages 4 to 11.
The other pages are intended for the installer but may be of interest
ABOUT YOUR WATER HEATER ................................................................................................................................ 4
HOW YOUR WATER HEATER WORKS ..................................................................................................................... 7
SAVE A SERVICE CALL .............................................................................................................................................. 9
LOCATION OF CONTROLS ...................................................................................................................................... 29
OPERATING THE WATER HEATER ......................................................................................................................... 32
TEMPERATURE CONTROL ...................................................................................................................................... 35
SERVICE PROCEDURES .......................................................................................................................................... 38
WATER SUPPLIES .................................................................................................................................................... 39
Congratulations for choosing a Raypak
outdoor installation depending on use of the appropriate installation kit.
The operation of the water heater depends on the application. Typically for hot water applications a water heater
with ‘on/off’ operation will be installed. For mechanical heating or process applications a water heater with ‘Hi/Lo’
operation will be installed.
®
water heater. The model you have chosen is suitable for either indoor or
HOW HOT SHOULD THE WATER BE?
The water heater features an adjustable thermostat, which
allows the most suitable temperature for the application to be
chosen.
To meet the requirements of the National Plumbing Standard
the temperature of the stored water for hot water applications
must not be below 60°C.
HOT WATER INSTALLATIONS
Minimum recommended stored
water temperature
HOTTER WATER INCREASES THE RISK OF SCALD INJURY
This water heater can deliver water at temperatures which can
cause scalding. Check the water temperature before use, such
as when entering a shower or filling a bath or basin, to ensure it
is suitable for the application and will not cause scald injury.
HOT WATER INSTALLATIONS
Maximum recommended
supply temperature to
bathrooms and ens
ites
We recommend and it may be required by regulations that an
approved temperature limiting device be fitted into the hot water
piping to the bathroom and ensuite when this water heater is
installed. This will keep the water temperature below 50°C at the
bathroom and ensuite. The risk of scald injury will be reduced
and still allow hotter water to the kitchen and laundry.
TEMPERATURE ADJUSTMENT
The thermostat temperature will have been set by the installer to suit the application, adjustment should not be
required. Consult your installer before making any adjustment to the thermostat temperature.
WARNING
This water heater is only intended to be operated by persons who have the experience or the knowledge and the
capabilities to do so. This water heater is not intended to be operated by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge.
Children should be supervised to ensure they do not interfere with the water heater.
The water heater uses 240 Volt AC electrical power for operation of the control systems. The removal of the access
cover(s) will expose 240 Volt wiring. They must only be removed by an authorised or qualified person.
4
ABOUT YOUR WATER HEATER
SAFETY
For your safety do not operate this water heater before reading this instruction booklet.
This water heater is supplied with a thermostat, hi-limit thermostat and a pressure relief valve. These devices must
not be tampered with or removed. The water heater must not be operated unless each of these devices is fitted
and is in working order.
Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. For
assistance or additional information consult your Raypak distributor, qualified installer, or Rheem
®
Service agent.
The warranty can become void if relief valves or other safety devices are tampered with or if the
installation is not in accordance with these instructions.
• DO NOT store flammable or combustible materials near the water
heater. Flammable liquids (such as petrol), newspapers and similar articles
must be kept well away from the water heater and the draught diverter or
flue terminal.
• DO NOT use aerosols, stain removers and household chemicals near
the water heater whilst it is working. Gases from some aerosol sprays, stain
removers and household chemicals become corrosive when drawn into a
flame.
• DO NOT store swimming pool chemicals, household cleaners, etc.,
near the water heater.
• DO NOT place anything on top of the water heater or in contact with the
flue terminal. Ensure the flue terminal is not obstructed in any way at any
time.
•DO NOT use Propane / Butane gas mixtures in a Propane model. A Propane model is designed to operate on
Propane only. The use of Propane / Butane mixture, such as automotive LPG fuel, in a Propane model is
unsafe and can cause damage to the water heater.
• DO NOT operate with panels, covers or guards removed from the water heater.
• DO NOT enclose this water heater (applies to external installations only).
If the power supply cord or electrical conduit to the water heater is damaged, it must be replaced by an authorised
person in order to avoid a hazard. The power supply cord and plug must be replaced with a genuine replacement
part available from Rheem. Phone your nearest Rheem Service Department or Accredited service Agent to arrange
for an inspection.
Do not use the water heater if any part has been under water. Immediately call Rheem Service or Accredited
service Agent to arrange for an inspection.
WHAT TO DO IF YOU SMELL GAS?
• DO NOT try to light any gas appliance.
• DO NOT touch any electrical switch.
• TURN OFF the gas supply at the gas meter immediately, call your gas supplier or licensed gasfitter.
NOTE: Some gases are heavier than air and it may be necessary to check for gas leaks at floor level.
TO TURN OFF THE WATER HEATER
If it is necessary to turn off the water heater:
•Switch off the electrical supply at the power outlet to the water heater
NOTE: If the water heater is correctly installed, this will also shut down the circulating pump.
• Close the gas isolation valve at the inlet to the water heater.
• Close the cold water isolation valve at the inlet to the water heater.
• Close the isolation valves on the cold and hot water branches to shut down an individual water heater in a bank
(water heating applications only).
5
ABOUT YOUR WATER HEATER
TO TURN ON THE WATER HEATER
WARNING! If you smell gas do not attempt to turn on the water heater.
•Fill the system with water (refer to “To Fill the Water Heater
” on page 32)
• Open the gas isolation valve fully at the inlet to the water heater.
• Plug in the power supply cord at the power outlet.
• Switch on the electrical supply at the power outlet to the water heater.
NOTE: If the water heater is correctly installed, this will also activate the circulating pump.
The water heater will operate automatically when a call for heat occurs.
HOW DO I KNOW IF THE WATER HEATER IS INSTALLED CORRECTLY?
Installation requirements are shown on page 21. The water heater must be installed by an authorised person. In
Australia, the installation must comply with Standards AS/NZS 3500.4, AS/NZS 3000, AS 5601 and all local codes
and regulatory authority requirements.
DOES THE WATER QUALITY AFFECT THE WATER HEATER
The water heater is suitable for most public water supplies; however some water qualities may have detrimental
effects on the finned copper tube heat exchanger and fittings. If you are in a known harsh water area you must
read page 39. If you are not sure, have your water quality checked against the conditions described on page 39.
HOW LONG WILL THE WATER HEATER LAST?
There are a number of factors that will affect the length of service the water heater will provide. These include the
water quality, the water pressure, temperature (inlet and outlet) and the water usage pattern. However, your water
heater is supported by a comprehensive warranty (refer to page 41).
SERVICING
For safe and efficient operation, the water heater should be serviced annually by your nearest Rheem Service
Department or their Accredited Service Agent. Only genuine replacement parts should be used on this water
heater. Refer to “Service Procedures
” on page 38
WARNING: Servicing of a gas water heater should only be carried out by authorised personnel.
6
HOW YOUR WATER HEATER WORKS
The water heater consists of a gas burner, a combustion chamber lined with refractory tiles and a heat-exchanger
made of finned copper tubes. Hot flue gases from the burner pass between the fins on the heat exchanger tubes
and heat is transferred first to the fins and then by conduction into the water. Baffles are placed between the tubes
to control the flow of the hot flue gases and ensure efficient operation of the water heater. The refractory tiles
insulate the combustion chamber to minimise loss of heat and protect the surroundings from the temperature of the
burner flames. The gas supply to the burner is controlled by a thermostat, which senses the temperature of the
water.
Automatic safety controls are fitted to the water heater:
• to ensure safe ignition of the gas whenever there is a call for heating;
• to continuously monitor the burner flame; and
• to prevent excessive temperatures or pressures in the water system.
MAINS PRESSURE
In water heating applications, the water heater is designed to operate in conjunction with one or more hot water
storage tanks, which would be connected directly to the mains water supply. If the mains supply pressure in your
area exceeds the value shown in the table on page 15 or the maximum inlet pressure for the storage tanks, a
pressure limiting valve must be fitted.
In mechanical and process heating applications, the system pressure must not exceed the value shown in the table
on page 15.
109 MODELS
On/Off Operation
109 On/Off models are fitted with a mechanical thermostat, adjustable from 0°C to 95°C that
operates the gas control by switching its power on and off, so a constant temperature is
maintained. The thermostat and the protective over temperature cut out are mounted on the
control panel which is located behind the lower front cover of the water heater (refer to
"Location of Controls"
There is no need to switch the water heater off when it is not in use. The thermostat is fully
automatic and only allows the gas control to open when the burner requires gas for heating. To adjust the
thermostat settings refer to “Temperature Control
Hi/Lo Operation
109 Hi/Lo models are fitted with a mechanical thermostat, adjustable from 45°C - 85°C that
operates the gas control by switching its power from high fire to low fire and off, so a constant
temperature is maintained. The thermostat and the protective over temperature cut out are
mounted on the control panel which is located behind the lower front cover of the water heater
(refer to "Location of Controls"
There is no need to switch the water heater off when it is not in use. The thermostat is fully
automatic and only allows the gas control to open when the burner requires gas for heating. To adjust the
thermostat settings refer to “Temperature Control
on page 29).
” on page 35.
on page 29).
” on page 35.
7
HOW YOUR WATER HEATER WORKS
147 MODELS
On/Off Operation
147 On/Off models are fitted with an electronic thermostat that operates the gas
control by switching its power on and off, so a constant temperature is maintained.
The thermostat is mounted on the control panel of the water heater and the protective
over temperature cut out is mounted inside the lower front cover of the water heater.
There is no need to switch the water heater off when it is not in use. The thermostat is
fully automatic and only allows the gas control to open when the burner requires gas for heating. To adjust the
thermostat settings refer to “Temperature Control
” on page 35.
The thermostat may flash “AH” (alarm high) and the current water temperature, or “AL” (alarm low) and the current
water temperature. This is not a cause for concern unless the temperature displayed is more than 10ºC above the
set temperature. Refer to “Diagnostic Features of Electronic Thermostat
” on page 9.
Hi/Lo Operation
147 Hi/Lo models are fitted with an electronic thermostat that operates the gas control
by switching its power from high fire to low fire and off, so a constant temperature is
maintained. The thermostat is mounted on the control panel of the water heater and the
protective over temperature cut out is mounted inside the lower front cover of the water
heater.
There is no need to switch the water heater off when it is not in use. The thermostat is fully automatic and only
allows the gas control to open when the burner requires gas for heating. To adjust the thermostat settings refer to
“Temperature Control
” on page 35.
The thermostat may flash “AL3” and 130, or “AL3” and -45. This indicates a failure of the water temperature sensor.
Refer to “Diagnostic Features of Electronic Thermostat
” on page 9.
BURNER IGNITION
All 109 and 147 Hi/Lo Models
The water heater utilises an automatic burner ignition system, which lights the main burner gas when the
thermostat registers a need for heating.
A hot surface igniter (HSI) heats up when there is a call for heating. When the HSI probe is up to temperature, a
valve opens allowing gas to the main burner and this is ignited by the HSI probe. Provided successful ignition of the
main burner flame is detected, the valve remains open to supply gas to the main burner. If the main burner fails to
ignite the ignition system will lock out.
147 On/Off Models
The water heater utilises an automatic burner ignition system, incorporating an automatic pilot burner, which lights
the main burner gas when the thermostat registers a need for heating.
A hot surface igniter (HSI) heats up when there is a call for heating. When the HSI probe is up to temperature, a
valve opens allowing gas to the pilot burner and this is ignited by the HSI probe. When successful ignition of the
pilot flame is detected, the valves open to supply gas to the main burner. If the pilot fails to ignite after two
attempts, the ignition system will lock out.
8
SAVE A SERVICE CALL
Check the items below before making a service call. You will be charged for attending to any condition or
fault that is not related to manufacture or failure of a part.
NOT ENOUGH HOT WATER (OR NO HOT WATER)
•Is the electricity switched on?
Inspect the power outlet adjacent to the water heater and ensure the water
heater is plugged in and the outlet is turned on.
•Is there a time clock on the power supply?
Check the settings on the time clock and ensure they are suitable to enable
heating when it is required.
•Is the ignition system ‘locked out’?
Reset the water heater. Refer to “Water Heater Not Operating”
•Is a code displayed on the electronic thermostat?
Check the LED display on the electronic thermostat. If a code is displayed, refer
to “Diagnostic Features of Electronic Thermostat”
on page 9.
•Are you using more hot water than you think?
Are outlets (especially the showers) using more hot water than you think? Very often it is not realised the
amount of hot water used, particularly when showering. Carefully review the hot water usage. Have your
plumber fit a flow control valve to each shower outlet to reduce water usage.
on page 9.
•Pressure relief valve running
Is the relief valve discharging too much water? (Refer to “Pressure Relief Valve Running”
on page 10).
•Thermostat setting
Ensure the thermostat setting is appropriate. You may choose to have your installer adjust the thermostat
upwards to gain additional hot water capacity.
WARNING: Hotter water increases the risk of scald injury.
•Water heater size
Do you have the correct size water heater for your requirements? The sizing guide in the Raypak sales
literature and on the Rheem website (www.rheem.com.au)
suggests average sizes that may be needed.
WATER HEATER NOT OPERATING
The ignition system may have ‘locked out’. To reset the water heater, switch the electrical supply off at the isolating
switch, wait five (5) minutes then switch on again. If the water heater fails to light, phone your nearest Rheem
Service Department or Accredited Service Agent to arrange for an inspection.
DIAGNOSTIC FEATURES OF ELECTRONIC THERMOSTAT
147 On/Off and Hi/Lo water heaters incorporate an electronic thermostat. In the event of a fault occurring, a code
will be displayed on the thermostat LED to diagnose the fault.
147 On/Off Models (AKO Thermostat) 147 Hi/Lo Models (CTX Thermostat)
Code Fault Code Fault
Memory error
EE
Temperature sensor failure
E1
Temperature below the minimum set point.
AL
Refer to “147 On/Off Operation”
Temperature above the maximum set point.
AH
Refer to “147 On/Off Operation”
on page 8.
on page 8.
AL1
AL2
AL3 (130)
AL3 (-45)
Memory error
Temperature below the alarm set point
Water temperature sensor open circuit
Refer to “147 Hi/Lo Operation”
Water temperature sensor short circuit
Refer to “147 Hi/Lo Operation”
on page 8
on page 8
In the event of an “AL” fault on 147 On/Off water heaters, or an “AL2” fault on 147 Hi/Lo water heaters an attempt
should be made to reset the electronic control if the burner is not already alight (refer to “Water Heater Not
Operating” on page 9).
All other fault conditions should be attended to by your nearest Rheem Service Department or Accredited Service
Agent.
9
SAVE A SERVICE CALL
BURNER WILL NOT LIGHT
•Is there gas to the water heater?
Check the gas isolation valve on the gas supply line is open.
•Is there a normal gas supply to the rest of the premises?
Try lighting another gas appliance. If there is no gas call your gas provider.
•Is the ignition system ‘locked out’?
Try resetting the water heater. Refer to “Water Heater Not Operating
” on page 9.
•Is the High Limit tripped:
The manual reset over temperature switch will shut down the water heater in the event of a fault with the
temperature control or water flow. When the system water temperature has cooled sufficiently, the red button
can be pressed, this will restart the water heater. Should frequent resetting be necessary, call your nearest
Rheem Service Department or Accredited Service Agent.
PRESSURE RELIEF VALVE RUNNING
•Normal Operation
It is normal and desirable that this valve allows a small quantity of water to escape during the heating cycle.
However, if the discharge is deemed excessive (more than 2% of hot water used), there may be another
problem.
•Continuous dribble
Try gently raising the easing lever on the relief valve for a few seconds (refer to “Pressure Relief Valve
page 11). This may dislodge a small particle of foreign matter and clear the fault. Release the lever gently.
” on
•Steady flows for long period (often at night)
This may indicate the mains water pressure sometimes rises above the designed pressure of the water heater.
Ask your installing plumber to fit a pressure limiting valve.
WARNING: Never replace the relief valve with one of a pressure rating greater than 850 kPa.
EXPANSION CONTROL VALVE RUNNING
If an expansion control valve is fitted in the cold water line to the water heater (refer to page 19) it may discharge a
small quantity of water instead of the pressure relief valve on the water heater. The benefit is that energy is
conserved as the discharged water is cooler.
HIGH GAS BILLS
Should you at any time feel your gas account is too high, we suggest you check the following points:
Is the relief valve running excessively? (Refer to “Pressure Relief Valve Running”
on page 10).
Are outlets (especially the showers) using more hot water than you think? (Refer to
“Not Enough Hot Water”
on page 9).
Is there a leaking hot water pipe, dripping hot water tap, etc? Even a small leak will
waste a surprising quantity of hot water and gas. Replace faulty tap washers, and
have your plumber rectify any leaking pipe work.
Consider recent changes to your hot water usage pattern and check if there has
been any increase in tariffs since your previous account.
Is there excessive heat loss from the building? Check that there are no large
uncovered windows, ceiling insulation is installed and there are no excessive
draughts.
IF YOU HAVE CHECKED ALL THE FOREGOING AND STILL BELIEVE YOU NEED ASSISTANCE, PHONE
YOUR NEAREST RHEEM SERVICE DEPARTMENT OR ACCREDITED SERVICE AGENT
10
REGULAR CARE
PRESSURE RELIEF VALVE
This valve is located in the in/out header of the water heater and is essential for its safe operation. It is possible for
the valve to release a little water through the drain line during each heating period. This occurs as the water is
heated and expands by approximately 1/50 of its volume.
Continuous leakage of water from the valve and its drain line may indicate a problem with the water heater (refer to
“Pressure Relief Valve Running
WARNING: Never block the outlet of this valve or its drain line for any reason.
Operate the easing lever on the pressure relief valve once every six months. It is very important you raise and
lower the lever gently.
WARNING: Failure to do this may result in the water heater heat exchanger failing.
If water does not flow freely from the drain line when the lever is lifted, then the water heater should be checked by
your installing plumber, or phone your nearest Rheem Service Department or Accredited Service Agent.
The pressure relief valve should be checked for performance or replaced at intervals not exceeding 5 years, or
more frequently in areas where there is a high incidence of water deposits (refer to “Water Supplies
EXPANSION CONTROL VALVE
” on page 10).
” on page 39).
In many areas, including South Australia, Western Australia and scaling water areas, an expansion control valve is
fitted to the cold water line to the water heating system. The expansion control valve may discharge a small
quantity of water from its drain line during the heating period instead of the pressure relief valve on the water
heater.
Operate the easing lever on the expansion control valve once every six months. It is very important you raise and lower the lever gently. The expansion control valve should be checked for performance or replaced at
intervals not exceeding 5 years, or more frequently in areas where there is a high incidence of water deposits.
STORAGE TANKS (If fitted)
Refer to the owners guide and installation instructions supplied with the storage tank for details on regular care
required.
SERVICE
For efficient operation the water heater should be serviced annually by your nearest Rheem Service Department or
Accredited Service Agent. Only genuine replacement parts should be used on this water heater.
WARNING: Servicing of a gas water heater should only be carried out by authorised personnel.
11
INSTALLATION
THIS WATER HEATER IS NOT SUITABLE FOR POOL HEATING
Check the water heater is suitable for the gas type available. The gas type is marked on the side panel near
the gas connection entry and shown on the rating label.
All packaging must be removed from the water heater prior to its installation. The installation kit (including the
pressure relief valve) may be supplied inside the water heater casing. This kit must be removed before the water
heater is operated.
READ THESE INSTRUCTIONS IN FULL
INSPECTION OF EQUIPMENT
Check the water heater and associated equipment for any damage. DO NOT INSTALL OR OPERATE ANY
WATER HEATER THAT HAS BEEN DAMAGED. ANY ADDITIONAL DAMAGE OR FAULTS CAUSED BY
UNAUTHORISED START UP MAY NOT BE COVERED BY WARRANTY.
WATER HEATER LOCATION
This water heater is supplied for outdoor installation only. For indoor installations the correct indoor conversion kit
is required (refer to “Hood Conversion”
heater should be chosen with safety and service in mind. Make sure people (particularly children) will not touch the
flue outlet. The flue terminal must be clear of obstructions and shrubbery.
on page 16). Whether located outdoor or indoor, the position of the water
Clearance must be allowed for servicing of the water heater. The water heater must be accessible without the use
of a ladder or scaffold. Make sure the pressure relief valve lever is accessible and the entire front panel and burner
assembly can be removed for service. Remember you may have to remove the entire water heater later for
servicing.
You must be able to read the information on the rating label.
The installation must comply with these installation instructions and with the requirements of AS/NZS 3500.4,
AS/NZS 3000, AS 5601 and all local codes and regulatory authority requirements. In New Zealand, the installation
must conform with NZS 5261 Code of Practice for Installation of Gas Burning Appliances and the New Zealand
Building Code.
The water heater must not be installed in an area with a corrosive atmosphere where chemicals are stored or
where aerosol propellants are released. Remember the air may be safe to breathe, but when it goes through a
flame, chemical changes take place which may attack the water heater.
The water heater must be mounted on a level fire proof base such as a concrete slab, concrete plinth, steel plate
etc. Water heaters must NOT be installed on carpeting.
The front of the water heater must not be obstructed by any gas or water piping, electrical conduits, etc.
FIRE RESISTANT MATERIALS
Fire resistant materials should comply with the requirements of AS 5601 Appendix C. If in doubt, seek advice from
your material supplier or your local regulator.
INDOOR INSTALLATION
The correct draft diverter must be fixed to the top of the water heater (Refer
to “Hood Conversion
flue, to discharge the combustion products outside the building. The flue
must be self supporting and not impose a load on the water heater. Use a
slip joint or similar to allow for disconnection and to enable the water heater
top panel and draft diverter to be removed for servicing. There must be a
vertical rise of 600 mm from the draught diverter before changing direction.
The flue design and installation must comply with AS 5601.
” on page 16) and connected to a properly constructed
NOTE: Reduction of the flue diameter or alteration to the draft diverter may
void the water heater warranty.
The water heater is to be installed at ground or floor level and must stand
vertically upright. There are also special requirements in AS 5601 for water
heaters installed in a garage, an enclosed space and other locations.
Remember all local authorities have regulations about putting water heaters
into roof spaces.
12
CLEARANCES (INDOOR INSTALLATIONS)
The distances set out in the following table should be observed.
109 Models
INSTALLATION
Minimum
Clearances from:
Non-Combustible
materials (mm)
Combustible
materials (mm)
Rear 150 500
Water Side 300 600
Front 750 750
Non Water side 150 500
Ceiling 1200 1200
147 Models
Minimum
Clearances from:
Non-Combustible
materials (mm)
Combustible
materials (mm)
Rear 300 500
Left side 300 500
Front 750 750
Right side 300 500
Ceiling 1200
1200
The normal water heater design is with the water pipe entry from the left hand side on 109 models and the rear for
147 models. For servicing purposes allow at least 750mm in front of the water heater for burner tray removal.
COMBUSTION / VENTILATION AIR
Indoor model water heaters must be installed in a protective enclosure or properly constructed plant room with
adequate ventilation in accordance with AS 5601.
Ideally ventilation shall be via two permanent openings DIRECTLY to outside, one at an upper level and one at low
level.
Where the air is sourced DIRECTLY from outside the minimum free area
required for each opening is provided in the table opposite. Where the
ventilation is by an alternate method refer to AS 5601 for ventilation
calculations.
Model Total area (cm2)
109 327
147 441
NOTE: The minimum dimension of any opening shall be 6mm
WARNING! Air supply to the area where the water heater is installed must not be affected by mechanical
exhaust vents such as kitchen or bathroom fans, spa blowers, etc. Mechanical exhaust vents may create a
negative pressure in the area where the water heater is installed and can become a hazard by asphyxiation,
explosion or fire.
SAFE TRAY
It is a requirement of AS/NZS 3500.4 that for a new installation, a water heater be installed in a safe tray where in
the event of a leak, property may otherwise be damaged. Construction, installation and draining of a safe tray must
comply with the abovementioned Standard. The safe tray must NOT restrict combustion airflow.
OUTDOOR INSTALLATION
For servicing allow at least 750 mm in front of the water heater for burner
removal and 450 mm on the water connections side for heat exchanger
servicing.
The water heater must NOT be installed inside any roofed structure or under
eaves, roof overhangs, or pool decks.
When installing the water heater on a raised base, the base material MUST be
solid and filled in (e.g. if steel mesh decking is used, a suitable plate material
13
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