Randell BC3HEB Service Manual
OPERATOR’S MANUAL
This manual provides information on
installation, operating, maintenance,
trouble shooting & replacement parts for
BLAST CHILLER
BC-3HEB
BC-3
BC-5
BC-5E
BC-10
BC-10E
BC-20
NOTIFY CARIER OF DAMAGE AT ONCE.
It is the responsibility of the consignee to inspect the
container upon receipt of same and to determine the
possibility of any damage, including concealed
damage. Unified Brands suggests that if you are
suspicious of damage to make a notation on the
delivery receipt. It will be the responsibility of the
consignee to file a claim with the carrier. We
recommend that you do so at once.
12/14/2010
PP MNL0016 rev B
525 South Coldwater Road • Weidman, MI 48893
888-994-7636 • Fax 888-864-7636 • unifiedbrands.net
Table of Contents
page 3………………………………….………Table of Contents
page 4……………………………………Parts & Service Hotline
page 4………………………………...…Serial Number Location
page 5-7……………………………….Randell Limited Warranty
page 8…………………………………………Unit Specifications
page 9-10......……………………………..……...Unit Installation
page 11-21………………………………………...Unit Operation
page 22………………………………………Control Parameters
page 23…………………………………...……Quick Start Guide
page 24……………………………………………..…Flash Drive
page 24-25……………………..………Preventive Maintenance
page 26…....………………………………..……Troubleshooting
page 27-29..…………………………………Electrical Diagrams
page 30-31…………………………….……..Replacement Parts
Congratulations on your recent purchase of Randell brand food service
equipment, and welcome to the growing family of satisfied Unified Brands
customers.
Our reputation for superior products is the result of consistent quality
craftsmanship. From the earliest stages of product design to successive steps
in fabrication and assembly, rigid standards of excellence are maintained by
out staff of designers, engineers, and skilled employees.
Only the finest heavy-duty materials and parts are used in the production of
Randell brand equipment. This means that each unit, given proper
maintenance will provide years of trouble free service to its owner.
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In addition, all Randell food service brand equipment is backed
by some of the best warranties in the food service industry and
by our professional staff of service technicians.
Retain this manual for future reference.
NOTICE: Due to a continuous program of product improvement, Randell
reserves the right to make changes in design and specifications without prior
notice.
NOTICE: Please read the entire manual carefully before installation. If certain
recommended procedures are not followed, warranty claims will be denied.
MODEL NUMBER _________________________
SERIAL NUMBER _________________________
INSTALLATION DATE _____________________
The serial number is located on the interior rear wall of the Blast Chiller.
The serial number for BC-3 models is located behind the front ventilation panel
of the machine compartment.
Randell Service and Parts
800-621-8560
Hotline
4 800-621-8560
Warranty Policies
Unified Brands believes strongly in the products it builds and backs them with the
best warranty in the industry. Standard with every unit comes the peace of mind
that this unit has been thoroughly engineered, properly tested and manufactured to
excruciating tolerances, by a manufacturer with over 100 years of industry
presence. On top of that front end commitment, Unified Brands has a dedicated
staff of certified technicians that monitor our own technical service hotline at 1-800-
621-8560 to assist you with any questions or concerns that may arise after delivery
of your new Randell equipment.
PARTS WARRANTY
1. One year parts replacement of any and all parts that are found defective in
material or workmanship of the Randell equipment. Unified Brands warrants all
component parts of manufactured new equipment to be free of defects in
material or workmanship, and that the equipment meets or exceeds
reasonable industry standards of performance for a period of one year from
the date of shipment from any Unified Brands factory, assembly plant, or
warehouse facility.
NOTE: Warranties are effective from date of shipment, with a thirty day
window to allow for shipment, installation and set-up. In the event
equipment was shipped to a site other than the final installation site,
Unified Brands will warranty for a period of three months following
installation, with proof of starting date, up to a maximum of fifteen
months from the date of purchase.
2. Free ground freight of customer specified location for all in warranty parts
within continental U.S. Component part warranty does not cover glass
breakage or gasket replacement. Randell covers all shipping cost related to
component part warranty sent at regular ground rates (UPS, USPS). Freight
or postage incurred for any express or specialty methods of shipping are
the responsibility of the customer.
LABOR COVERAGE
In the unlikely event a Randell unit fails due to defects in materials or
workmanship within the first ninety days, Unified Brands agrees to pay the
contracted labor rate performed by an Authorized Service Agent (ASA). Any
work performed by a non-ASA will not be honored by Unified Brands. A
complete listing of current ASAs can be found on the Randell page of our web
site: www.unifiedbrands.net. Warranties are effective from date of shipment,
with a thirty day window to allow for shipment, installation and setup. Where
equipment is shipped to any site other than final installation, Unified Brands
will honor the labor warranty for a period of ninety days following installation
with proof of starting date, up to a maximum of six months from date of
purchase.
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Temperature adjustments are not covered under warranty, due to the wide
range of ambient conditions.
For warranty inquiries call our Field Service Department at: 1-800-621-8560.
WHEN OPTIONAL 5 YEAR COMPRESSOR WARRANTY APPLIES
1. Provide reimbursement to an ASA for the cost of locally obtained
replacement compressor in exchange for the return of the defective
compressor sent back freight prepaid. Note: Unified Brands does limit
amount of reimbursement allowed and does require bill from local
supply house where compressor was obtained (customer should not
pay servicing agent up front for compressor).
2. Provide repair at the manufacturing facility by requiring that the
defective unit be sent back to Unified Brands freight prepaid. Perform
repair at the expense of Unified Brands and ship the item back to the
customer freight collect.
3. Furnish complete condensing unit freight collect in exchange for the
return of the defective compressor sent back freight prepaid.
(Decisions on whether or not to send complete condensing units will be
made by a Unified Brands in-house service technician).
WHEN OPTIONAL LABOR EXTENSION POLICY APPLIES
Unified Brands will provide reimbursement of labor invoiced to an ASA for any
customer that has an optional labor extension of our standard warranty.
(Contracted rates do apply) Unified Brands offers both 1 and 2 year extensions
on Randell equipment. Labor extensions begin at the end of our standard
warranty and extend out 9 months to 1 calendar year or 21 months to 2
calendar years from date of purchase. Please contact Randell technical
service hotline at 1-800-621-8560 for details and any question on Authorized
Service Agents (ASA).
WHEN EXPORT WARRANTIES APPLY
1. Randell covers all non-electrical components under the same
guidelines as our standard domestic policy.
2. All electrical components operated on 60 cycle power are covered
under our standard domestic policy.
3. All electrical components operated on 50 cycle power are covered for
90 days from shipment only.
4. Extended warranty options are not available from the factory.
ITEMS NOT COVERED UNDER WARRANTY
1. Maintenance type of repairs such as condenser cleaning, temperature
adjustments, clogged drains and unit leveling.
2. Unified Brands does not cover gaskets under warranty. Gaskets are a
maintenance type component that are subject to daily wear and tear
and are the responsibility of the owner of the equipment. Because of
the unlimited number of customer related circumstances that can cause
gasket failure all gasket replacement issues are considered nonwarranty. Unified Brands recommends thorough cleaning of gaskets
on a weekly basis with a mild dish soap and warm water. With proper
care Randell gaskets can last up to two years, at which time we
6 800-621-8560
recommend replacement of all gaskets on the equipment for the best
possible performance.
NOTICE: FOOD LOSS IS NOT COVERED UNDER WARRANTY
3. Repairs caused by abuse such as broken glass, freight damage, or
scratches and dents.
4. Electrical component failure due to water damage from cleaning
procedures.
DAMAGES
All crating conforms to general motor carrier specifications. To avoid
concealed damage, we recommend inspection of every carton upon receipt.
In the event the item shows rough handling or visible damage to minimize
liability, a full inspection is necessary upon arrival. Appearance of damage will
require removing the crate in the presence of the driver. A notation must be
placed on the freight bill and signed for by the truck driver at the time of
delivery. Any and all freight damage that occurs to a Randell piece of
equipment as a result of carrier handling is not considered under warranty, and
is not covered under warranty guidelines. Any freight damage incurred during
shipping needs to have a freight claim filed by the receiver with the shipping
carrier. Consignee is responsible for filing of freight claims when a clear
delivery receipt is signed. Claims for damages must be filed immediately
(within 10 days) by the consignee with the freight carrier and all cartons and
merchandise must be retained for inspection.
RETURNED GOODS
Authorization for return must first be obtained from Unified Brands before
returning any merchandise. Any returned goods shipment lacking the return
authorization number will be refused, all additional freight costs to be borne by
the returning party. Returned equipment must be shipped in original carton,
freight prepaid and received in good conditions. Any returned merchandise is
subject to a minimum handling charge (consult factory for rate).
INSTALLATION
Equipment installation is the responsibility of the dealer and/or their customer.
Unified Brands requires all equipment to be professionally installed. Any
failures that are the result of improper installation will not be covered by Unified
Brands.
*FOOTNOTES IN REFERENCE TO PARAGRAPHS ABOVE
1. Herein called Randell.
2. NET means list price less discount, warranty, labor policy, freight, Randell delivery and other
miscellaneous charges.
CASH DISCOUNTS WILL BE CALCULATED ON NET ONLY.
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Pan
BTU
Unit Specifications
BC-10 shown
Model L D H
BC-3 27” 30” 35” 3 1/2
BC-5 36” 34” 50” 5 ¾
BC-5E 56” 34” 36” 5 ¾
BC-10 36” 34” 75” 10 1.5
BC-10E 70” 34” 36” 10 1.5 115/208-
BC-20 44” 34” 75” 20
Capacity
12” x 20” x
2.5”
HP
(2)
1.5
Volts/Hz/Ph
115/60/1
115/60/1
115/60/1
115/208230/60/1
230/60/1
115/208230/60/3
Circuit
Ampacity
20 5-20P
20 5-20P
20 5-20P
20
20
20
NEMA
4 wire
direct
14-20P
4 wire
direct
14-20P
5 wire
direct
Requirements
for Remote
Installations
5400 @ 20°F
Evap Temp
6600 @ 20°F
Evap Temp
6600 @ 20°F
Evap Temp
12,100 @ 20°F
Evap Temp
12,100 @ 20°F
Evap Temp
24,200 @ 20°F
Evap Temp
Ship
Wt.
320
450
450
620
550
810
8 800-621-8560
Unit Installation
SELECTING A LOCATION FOR YOUR NEW UNIT
The following conditions should be considered when selecting a location for your
unit:
1.
Floor Load: The area on which the unit will rest must be level, free of
vibration, and suitably strong enough to support the combined weights
of the unit plus the maximum product load weight. All casters or legs
must be in contact with the floor to support the weight. Legs have
adjustable feet that can be raised or lowered. Casters may require
shims in order for the caster to be in contact with the floor.
NOTE: If there is a question pertaining to weight load limits, consult the
factory at 1-800-621-8560.
2. Clearance: There must be a combined total of at least 3” clearance on
all sides of the unit.
3. Ventilation: The air cooled self contained unit requires a sufficient
amount of cool clean air. Avoid surrounding your blast chiller around
other heat generating equipment and out of direct sunlight. Also, avoid
locating in an unheated room or where the room temperature may drop
below 55° F (13°C) or about 86°F (32°C).
INSTALLATION CHECKLIST
After the final location has been determined, refer to the following checklist prior to
start-up:
1. Check all exposed refrigeration lines to ensure that they are not kinked,
dented, or rubbing together.
2. Check that the condenser and evaporator fans rotate freely without
striking any stationary members.
3. Turn on control once unit has been plugged in or properly wired direct
(see page 15)
4. Allow unit time to cool down to holding temperature. (See page 10 for
Unit Operation).
5. Refer to the front of this manual for serial number location. Please
record this information in your manual on page 3 now. It will be
necessary when ordering replacement parts or requesting warranty
service.
6. Confirm that the unit is holding temperature.
7. Allow your unit to operate for approximately 30 minutes before putting
in food to allow interior of unit to cool down to storage temperature.
NOTE: All motors are oiled and sealed.
NOTE: FAILURE TO FOLLOW INSTALLATION GUIDELINES AND
RECOMMENDATIONS MAY VOID THE WARRANTY ON YOUR UNIT.
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ELECTRICAL SUPPLY: The wiring should be done by a qualified electrician in
accordance with local electrical codes. A properly wired and grounded outlet will
assure proper operation. Please consult the data tag attached to the compressor
to ascertain the correct electrical requirements. Supply voltage and amperage
requirements are located on the serial number tag located on the rear interior wall. .
NOTE: It is important that a voltage reading be made at the compressor
motor electrical connections, while the unit is in operation to verify the
correct voltage required by the compressor is being supplied. Low or high
voltage can detrimentally affect operation and thereby void its warranty.
NOTE: it is important that your unit has its own dedicated line. Condensing
units are designed to operate with a voltage fluctuation of plus or minus 10%
of the voltage indicated on the unit data tag. Burn out of a condensing unit
due to exceeding voltage limits will void the warranty.
Unit Installation con’t.
10 800-621-8560
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