This manual provides information on
installation, operating, maintenance,
trouble shooting & replacement
parts for
9200-32-7
SIDE-MOUNT REFRIGERATOR
NOTIFY CARRIER OF DAMAGE AT ONCE.
It is the responsibility of the consignee to inspect
the container upon receipt of same and to
determine the possibility of any damage, including
concealed damage. Unified Brands suggests that
if you are suspicious of damage to make a notation
on the delivery receipt. It will be the responsibility
of the consignee to file a claim with the carrier. We
recommend that you do so at once.
Manufacture Service/Questions 888-994-7636.
Information contained in this document is known to be
current and accurate at the time of printing/creation.
Unified Brands recommends referencing our product line
websites, unifiedbrands.net, for the most updated
product information and specifications.
04/21/2016
PP MNL0702
1055 Mendell Davis Drive
Jackson, MS 39272
888-994-7636, fax 888-864-7636
unifiedbrands.net
2 888-994-7636
Table of Contents
page 3…………………… Table of Contents & Congratulations
page 4……………………………………Parts & Service Hotline
page 4………………………………...…Serial Number Location
Congratulations on your recent purchase of Unified Brands food service
equipment, and welcome to the growing family of satisfied Unified Brands
customers.
Our reputation for superior products is the result of consistent quality
craftsmanship. From the earliest stages of product design to successive steps
in fabrication and assembly, rigid standards of excellence are maintained by
out staff of designers, engineers, and skilled employees.
Only the finest heavy-duty materials and parts are used in the production of
Unified Brands brand equipment. This means that each unit, given proper
maintenance will provide years of trouble free service to its owner.
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3
In addition, all Unified Brands food service equipment is
backed by some of the best warranties in the food service
industry and by our professional staff of service technicians.
Retain this manual for future reference.
NOTICE: Due to a continuous program of product improvement, Unified
Brands reserves the right to make changes in design and specifications
without prior notice.
NOTICE: Please read the entire manual carefully before installation. If certain
recommended procedures are not followed, warranty claims will be denied.
MODEL NUMBER _________________________
SERIAL NUMBER _________________________
INSTALLATION DATE _____________________
The serial number is located in the cabinet left side or back wall closest to the
compressor compartment. An example is shown below.
888-994-7636
4 888-994-7636
Unified Brands Service and
Parts Hotline
Warranty Policies
Congratulations on your purchase of a Unified Brands Brand piece of equipment.
Unified Brands believes strongly in the products it builds and backs them with the
best warranty in the industry. Standard with every unit is the peace of mind that
this unit has been thoroughly engineered, properly tested and manufactured to
excruciating tolerances, by a manufacturer with over 30 years of industry presence.
On top of that front end commitment, Unified Brands has a dedicated staff of
certified technicians that monitor our own technical service hotline at 1-888-994-7636 to assist you with any questions or concerns that may arise after delivery of
your new Unified Brands equipment.
PARTS WARRANTY
1. One year parts replacement of any and all parts that are found defective in
material or workmanship. Unified Brands warrants all component parts of
manufactured new equipment to be free of defects in material or workmanship,
and that the equipment meets or exceeds reasonable industry standards of
performance for a period of one year from the date of shipment from any
Unified Brands factory, assembly plant or warehouse facility.
NOTE: warranties are effective from date of shipment, with a thirty day
window to allow for shipment, installation and set-up. In the event
equipment was shipped to a site other than the final installation site,
Unified Brands will warranty for a period of three months following
installation, with proof of starting date, up to a maximum of fifteen
months from the date of purchase.
2. Free ground freight of customer specified location for all in warranty parts
within continental U.S. Component part warranty does not cover glass
breakage or gasket replacement. Unified Brands covers all shipping cost
related to component part warranty sent at regular ground rates (UPS, USPS).
Freight or postage incurred for any express or specialty methods of
shipping are the responsibility of the customer.
LABOR COVERAGE
In the unlikely event a Unified Brands manufactured unit fails due to defects in
materials or workmanship within the first ninety days, Unified Brands agrees to
pay the contracted labor rate performed by an Authorized Service Agent (ASA). Any work performed by a non-ASA will not be honored by Unified
Brands. Please consult Unified Brands Technical Support (888-994-7636) for a
complete listing of ASAs or visit the service page of our website:
www.unifiedbrands.net. Warranties are effective from date of shipment, with a
thirty day window to allow for shipment, installation and setup. Where
equipment is shipped to any site other than final installation, Unified Brands
will honor the labor warranty for a period of ninety days following installation
with proof of starting date, up to a maximum of six months from date of
purchase.
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5
Warranty Policies (cont.)
Temperature adjustments are not covered under warranty, due to the wide
range of ambient conditions.
To request a warranty approval number, call our Field Service Department at:
1-888-994-7636
WHEN OPTIONAL 5 YEAR COMPRESSOR WARRANTY APPLIES
1. Provide reimbursement to an ASA for the cost of locally obtained
replacement compressor in exchange for the return of the defective
compressor sent back freight prepaid. Note: Unified Brands does limit
amount of reimbursement allowed and does require bill from local
supply house where compressor was obtained (customer should not
pay servicing agent up front for compressor).
2. Provide repair at the manufacturing facility by requiring that the
defective unit be sent back to Unified Brands freight prepaid. Perform
repair at the expense of Unified Brands and ship the item back to the
customer freight collect.
3. Furnish a replacement compressor freight collect in exchange for the
return of the defective compressor sent back freight prepaid.
4. Furnish complete condensing unit freight collect in exchange for the
return of the defective condensing unit sent back freight prepaid.
(Decisions on whether or not to send complete condensing units will be
made by Unified Brands in-house service technician).
WHEN OPTIONAL LABOR EXTENSION POLICY APPLIES
Unified Brands will provide reimbursement of labor to an ASA for any customer
that has an optional labor extension of our standard warranty. (Contracted
rates do apply) Unified Brands offers both 1 and 2 year extensions. Labor
extensions begin at the end of our standard warranty and extend out 9 months
to 1 calendar year or 21 months to 2 calendar years from date of purchase.
Please contact Unified Brands technical service hotline at 1-888-994-7636 for
details and any question on Authorized Service Agents (ASA).
WHEN EXPORT WARRANTIES APPLY
1. Unified Brands covers all non-electrical components under the same
guidelines as our standard domestic policy.
2. All electrical components operated on 60Hz are covered under our
standard domestic policy.
3. All electrical components operated on 50Hz are covered for 90 days
from shipment only.
4. Service labor is covered for the first ninety days with authorization from
the factory prior to service being performed.
6 888-994-7636
Warranty Policies (cont.)
5. Inbound costs on factory supplied items to be responsibility of the
customer.
6. Extended warranty options are not available for parts, labor, or
compressors from the factory.
ITEMS NOT COVERED UNDER WARRANTY
1. Maintenance type of repairs such as condenser cleaning, temperature
adjustments, clogged drains, unit leveling and re-application of silicone.
2. Unified Brands does not cover gaskets under warranty. Gaskets are a
maintenance type component that are subject to daily wear and tear
and are the responsibility of the owner of the equipment. Because of
the unlimited number of customer related circumstances that can cause
gasket failure all gasket replacement issues are considered nonwarranty. Unified Brands recommends thorough cleaning of gaskets
on a weekly basis with a mild dish soap and warm water. With proper
care Unified Brands gaskets can last up to two years, at which time we
recommend replacement of all gaskets on the equipment for the best
possible performance.
NOTICE: FOOD LOSS IS NOT COVERED UNDER WARRANTY
3. Repairs caused by abuse such as broken glass, freight damage, or
scratches and dents.
4. Electrical component failure due to water damage from cleaning
procedures.
QUOTATIONS
Verbal quotations are provided for customer convenience only and are
considered invalid in the absence of a written quotation. Written quotations
from Unified Brands are valid for 30 days from quote date unless otherwise
specified. Unified Brands assumes no liability for dealer quotations to endusers.
SPECIFICATION & PRODUCT DESIGN
Due to continued product improvement, specification and product design may
change without notice. Such revisions do not entitle the buyer to additions.
Changes or replacements for previously purchased equipment.
SANITATION REQUIREMENTS
Certain areas require specific annotation requirements other than N.S.F. &
U.L. standards. Unified Brands must be advised of these specifications before
fabrication of equipment. In these special circumstances, a revised quotation
may be required to cover additional costs. Failure to notify Unified Brands
before fabrication holds the dealer accountable for all additional charges.
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7
Warranty Policies (cont.)
CANCELLATIONS
Orders canceled prior to production scheduling entered into
engineering/production and cancelled are subject to a cancellation charge
(contact factory for details).
STORAGE CHARGES
Unified Brands makes every effort to consistently meet our customer’s
shipment expectations. If after the equipment has been fabricated, the
customer requests delay in shipment, and warehousing is required:
1. Equipment held for shipment at purchasers request for a period of 30
days beyond original delivery date specified will be invoiced and
become immediately payable.
2. Equipment held beyond 30 days after the original delivery date
specified will also include storage charges.
SHIPPING & DELIVERY
Unified Brands will attempt to comply with any shipping, routing or carrier
request designated by dealer, but reserves the right to ship merchandise via
any responsible carrier at the time equipment is ready for shipment. Unified
Brands will not be held responsible for any carrier rate differences; rate
differences are entirely between the carrier and purchaser. Point of shipping
shall be determined by Unified Brands (Weidman, MI/Prior, OK). At dealer’s
request, Unified Brands will endeavor whenever practical to meet dealer’s
request. Freight charges to be collect unless otherwise noted.
DAMAGES
All crating conforms to general motor carrier specifications. To avoid
concealed damage, we recommend inspection of every carton upon receipt.
In the event the item shows rough handling or visible damage to minimize
liability, a full inspection is necessary upon arrival. Appearance of damage will
require removing the crate in the presence of the driver. A notation must be
placed on the freight bill and signed for by the truck driver at the time of
delivery. Any and all freight damage that occurs to a Unified Brands piece of
equipment as a result of carrier handling is not considered under warranty, and
is not covered under warranty guidelines. Any freight damage incurred during
shipping needs to have a freight claim filed by the receiver with the shipping
carrier. Consignee is responsible for filing of freight claims when a clear
delivery receipt is signed. Claims for damages must be filed immediately
(within 10 days) by the consignee with the freight carrier and all cartons and
merchandise must be retained for inspection. Internal or concealed damage
may fall under Unified Brands responsibility dependent upon the
circumstances surrounding each specific incident and are at the discretion of
the Unified Brands in-house service technician.
8 888-994-7636
Warranty Policies (cont.)
RETURNED GOODS
Authorization for return must first be obtained from Unified Brands before
returning any merchandise. Any returned goods shipment lacking the return
authorization number will be refused, all additional freight costs to be borne by
the returning party. Returned equipment must be shipped in original carton,
freight prepaid and received in good conditions. Any returned merchandise is
subject to a minimum handling charge (consult factory for rate).
INSTALLATION
Equipment installation is the responsibility of the dealer and/or their customer.
Unified Brands requires all equipment to be professionally installed.
PENALTY CLAUSES
Dealer penalty clauses, on their purchase order or contractually agreed to
between the dealer and their clients are not binding on Unified Brands. Unified
Brands does not accept orders subject to penalty clauses. This agreement
supersedes any such clauses in dealer purchase orders.
*FOOTNOTES IN REFERENCE TO PARAGRAPHS ABOVE
1. NET means list price less discount, warranty, labor policy, freight, Unified Brands delivery
and other miscellaneous charges.
CASH DISCOUNTS WILL BE CALCULATED ON NET ONLY.
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