RANDELL 44250DIMA, 44262DIMA, 44274DIMA, 44250DIPA, 44262DIPA Installation Manual

10/30/2006
PP MNL0603

OPERATOR’S MANUAL

This manual provides information on
installation, operating, maintenance,
trouble shooting & replacement parts for

FULL VIEW DROP-IN
REFRIGERATED
DISPLAY CASE

44250DIMA
44262DIMA
44274DIMA

44250DIPA
44262DIPA
44274DIPA

44250DISA
44262DISA
44274DISA

NOTIFY CARIER OF DAMAGE AT ONCE.

It is the responsibility of the consignee to inspect the
container upon receipt of same and to determine the
possibility of any damage, including concealed
damage. Randell suggests that if you are suspicious
of damage to make a notation on the delivery receipt.
It will be the responsibility of the consignee to file a
claim with the carrier. We recommend that you do so
at once.

Information contained in this document is known to
be current and accurate at the time of printing/
creation. Unified Brands recommends referencing
our product line websites, unifiedbrands.net, for the
most updated product information and
specifications.

1055 Mendell Davis Drive, Jackson MS 39272

888-994-7636 • Fax [phone] • randell.com

2 800-621-8560

Table of Contents

page 2………………………………….…………Congratulations

page 3……………………………………Parts & Service Hotline

page 3………………………………...…Serial Number Location

page 4-6……………………………….Randell Limited Warranty

page 7…………………………………………Unit Specifications

page 8-9…....……………………………..……...Unit Installation

page 10………………………………………Electrical Diagrams

page 11…….……………………………………...Unit Operation

page 12-13……………………..………Preventive Maintenance

page 14-15..………………………………..……Troubleshooting

page 16-17…………………………….……..Replacement Parts

Congratulations on your recent purchase of Randell food service equipment,
and welcome to the growing family of satisfied Randell customers.

Our reputation for superior products is the result of consistent quality
craftsmanship. From the earliest stages of product design to successive steps
in fabrication and assembly, rigid standards of excellence are maintained by
out staff of designers, engineers, and skilled employees.

Only the finest heavy-duty materials and parts are used in the production of
Randell brand equipment. This means that each unit, given proper
maintenance will provide years of trouble free service to its owner.

randell.com 3

In addition, all Randell food service equipment is backed by
some of the best warranties in the food service industry and by
our professional staff of service technicians.

Retain this manual for future reference.

NOTICE: Due to a continuous program of product improvement, Randell

reserves the right to make changes in design and specifications without prior

notice.

NOTICE: Please read the entire manual carefully before installation. If certain

recommended procedures are not followed, warranty claims will be denied.

MODEL NUMBER _________________________

SERIAL NUMBER _________________________

INSTALLATION DATE _____________________

The serial number is located on the interior left side of the refrigerated case.

800-621-8560

Randell Service and Parts

Hotline

4 800-621-8560

Warranty Policies

Congratulations on your purchase of a Randell piece of equipment. Randell
believes strongly in the products it builds and backs them with the best warranty in
the industry. Standard with every unit comes the peace of mind that this unit has
been thoroughly engineered, properly tested and manufactured to excruciating
tolerances, by a manufacturer with over 30 years of industry presence. On top of
that front end commitment, Randell has a dedicated staff of certified technicians
that monitor our own technical service hotline at 1-800-621-8560 to assist you with
any questions or concerns that may arise after delivery of your new Randell
equipment.

PARTS WARRANTY

1. One year parts replacement of any and all parts that are found defective in
material or workmanship. Randell warrants all component parts of
manufactured new equipment to be free of defects in material or workmanship,
and that the equipment meets or exceeds reasonable industry standards of
performance for a period of one year from the date of shipment from any
Randell factory, assembly plant or warehouse facility.

NOTE: Warranties are effective from date of shipment, with a thirty day
window to allow for shipment, installation and set-up. In the event
equipment was shipped to a site other than the final installation site,
Randell will warranty for a period of three months following installation,
with proof of starting date, up to a maximum of fifteen months from the
date of purchase.

2. Free ground freight of customer specified location for all in warranty parts
within continental U.S. Component part warranty does not cover glass
breakage or gasket replacement. Randell covers all shipping cost related to
component part warranty sent at regular ground rates (UPS, USPS). Freight

or postage incurred for any express or specialty methods of shipping are
the responsibility of the customer.

LABOR COVERAGE

In the unlikely event a Randell unit fails due to defects in materials or
workmanship within the first ninety days, Randell agrees to pay the contracted
labor rate performed by an Authorized Service Agent (ASA). Any work
performed by a non-ASA will not be honored by Randell. Please consult
Randell Technical Support (800-621-8560) for a complete listing of ASAs.
Warranties are effective from date of shipment, with a thirty day window to
allow for shipment, installation and setup. Where equipment is shipped to any
site other than final installation, Randell will honor the labor warranty for a
period of ninety days following installation with proof of starting date, up to a
maximum of six months from date of purchase.

randell.com 5

Temperature adjustments are not covered under warranty, due to the wide

range of ambient conditions.

To request a warranty approval number, call our Field Service Department at:
1-800-621-8560

WHEN OPTIONAL 5 YEAR COMPRESSOR WARRANTY APPLIES

1. Provide reimbursement to an ASA for the cost of locally obtained
replacement compressor in exchange for the return of the defective
compressor sent back freight prepaid. Note: Randell does limit
amount of reimbursement allowed and does require bill from local
supply house where compressor was obtained (customer should not
pay servicing agent up front for compressor).

2. Provide repair at the manufacturing facility by requiring that the
defective unit be sent back to Randell freight prepaid. Perform repair at
the expense of Randell and ship the item back to the customer freight
collect.

3. Furnish complete condensing unit freight collect in exchange for the
return of the defective compressor sent back freight prepaid.
(Decisions on whether or not to send complete condensing units will be
made by Randell’s in-house service technician).

WHEN OPTIONAL LABOR EXTENSION POLICY APPLIES

Randell will provide reimbursement of labor invoiced to any customer that has
an optional labor extension of our standard warranty. (Reasonable geographic
and industry rates do apply) Randell offers both 1 and 2 year extensions.
Labor extensions begin at the end of our standard warranty and extend out 9
months to 1 calendar year or 21 months to 2 calendar years from date of
purchase. Please contact Randell’s technical service hotline at 1-800-621­8560 for details and warranty authorization numbers.

WHEN EXPORT WARRANTIES APPLY

1. Randell covers all non-electrical components under the same
guidelines as our standard domestic policy.

2. All electrical components operated on 60 cycle power are covered
under our standard domestic policy.

3. All electrical components operated on 50 cycle power are covered for
90 days from shipment only.

4. Extended warranty options are not available from the factory.

ITEMS NOT COVERED UNDER WARRANTY

1. Maintenance type of repairs such as condenser cleaning, temperature
adjustments, clogged drains and unit leveling.

2. Randell does not cover gaskets under warranty. Gaskets are a
maintenance type component that are subject to daily wear and tear
and are the responsibility of the owner of the equipment. Because of
the unlimited number of customer related circumstances that can cause
gasket failure all gasket replacement issues are considered non­warranty. Randell recommends thorough cleaning of gaskets on a
weekly basis with a mild dish soap and warm water. With proper care
Randell gaskets can last up to two years, at which time we recommend

6 800-621-8560

replacement of all gaskets on the equipment for the best possible
performance.

NOTICE: FOOD LOSS IS NOT COVERED UNDER WARRANTY

3. Repairs caused by abuse such as broken glass, freight damage, or
scratches and dents.

4. Electrical component failure due to water damage from cleaning
procedures.

DAMAGES

All crating conforms to general motor carrier specifications. To avoid
concealed damage, we recommend inspection of every carton upon receipt.
In the event the item shows rough handling or visible damage to minimize
liability, a full inspection is necessary upon arrival. Appearance of damage will
require removing the crate in the presence of the driver. A notation must be

placed on the freight bill and signed for by the truck driver at the time of
delivery. Any and all freight damage that occurs to a Randell piece of

equipment as a result of carrier handling is not considered under warranty, and
is not covered under warranty guidelines. Any freight damage incurred during
shipping needs to have a freight claim filed by the receiver with the shipping
carrier. Consignee is responsible for filing of freight claims when a clear
delivery receipt is signed. Claims for damages must be filed immediately
(within 10 days) by the consignee with the freight carrier and all cartons and
merchandise must be retained for inspection.

RETURNED GOODS

Authorization for return must first be obtained from Randell before returning
any merchandise. Any returned goods shipment lacking the return
authorization number will be refused, all additional freight costs to be borne by
the returning party. Returned equipment must be shipped in original carton,
freight prepaid and received in good conditions. Any returned merchandise is
subject to a minimum handling charge (consult factory for rate).

INSTALLATION

Equipment installation is the responsibility of the dealer and/or their customer.
Randell requires all equipment to be professionally installed.

*FOOTNOTES IN REFERENCE TO PARAGRAPHS ABOVE

1. Herein called Randell.

2. NET means list price less discount, warranty, labor policy, freight, Randell delivery and other
miscellaneous charges.
CASH DISCOUNTS WILL BE CALCULATED ON NET ONLY.