Ram 280-F Service Manual

280-F

Manufactured By

Frozen Fry Dispenser

Equipment Manual

English (Rev H)

Automated Equipment LLC

5140 Moundview Drive

Red Wing, MN 55066 U.S.A.

For Warranty Service & Technical Support:

US & Canada call: 1 (800) 248-2724

International call: 1 (651) 385-2273

Sales Fax: 1 (651) 385-2166

Service Fax: 1 (651) 385-2172

http://www.autoequipllc.com

Business Hours:

Monday – Friday: 8:00 AM to 5:00 PM CST (excluding. holidays)

P/N 293511

After hours, your call will be handled by a voice mail paging service. The on-call technician will be paged and

will return your call.

Table of Contents

Introduction.............................................................................................................................................1

Unpacking & Installation........................................................................................................................1

Intended Use ...........................................................................................................................................1

Specifications..........................................................................................................................................1

Warranty ..................................................................................................................................................2

Service Information ................................................................................................................................3

Equipment Safety.................................................................................................................................... 4

Dispenser Assembly (Models prior to s/n 28FR0802B0249)...............................................................6

Dispenser Assembly (Models after and including s/n 28FR0802B0249)...........................................9

Disassembly, Defrost & Cleaning........................................................................................................12

Dispenser Startup.................................................................................................................................13

Operation...............................................................................................................................................14

Daily Opening and Closing ..................................................................................................................15

User Function Menu Structure ............................................................................................................18

Manager Function Menu Structure......................................................................................................19

Diagnostic Function Menu Structure..................................................................................................20

Error Detection......................................................................................................................................23

Troubleshooting....................................................................................................................................24

Calibrations and Adjustments.............................................................................................................27

Part Identification..................................................................................................................................30

Refrigeration System............................................................................................................................40

Electrical Diagram – Two Temperature Probe Configuration...........................................................44

Electrical Diagram – Single Temperature Probe Configuration .......................................................45

The information in this manual is subject to change without notice.

IN NO EVENT WILL AUTOMATED EQUIPMENT LLC BE LIABLE FOR TECHNICAL OR

EDITORIAL OMISSIONS MADE HEREIN, NOR FOR DIRECT, SPECIAL, INCIDENTAL, OR

CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE,

OR USE OF THIS MATERIAL.

not be copied, in whole or part, without the written consent of Automated Equipment LLC.

Product names mentioned herein are for identification purposes only, and may be trademarks

and/or registered trademarks of their respective companies.

RAM™ 280-F Frozen Fry Dispenser

Introduction

This manual contains important information on the proper installation, operation, and care of the RAM 280-F Frozen Fry Dispenser. Following the instructions and procedures in this document will ensure that your dispenser provides years of reliable service. If any problems with the dispenser arise, this manual will also provide troubleshooting tips and service information.

Unpacking & Installation

Remove all packing material from Dispenser. Open Cabinet Door. Disassemble, clean, sanitize and dry the Hopper and Accumulator assemblies. Clean, sanitize and dry Fry Baskets. (see pages 6-12

for assembly, disassembly & cleaning). Reassemble all components (see pages 13-17

for startup and

operation).

Intended Use

The Frozen Fry Dispenser is intended to maintain and dispense frozen fries from two independent hoppers. Each is capable of dispensing different volumes of fries.

All product should be removed daily for cleaning and maintenance of the dispenser. The performance of the system requires that recommended procedures for storage and use of the dispensed product be followed closely.

HAZARD COMMUNICATION STANDARD:

Hazard Communication Standard (HCS) Procedures in this manual may include the use of chemical products. These chemical products will be highlighted with boldface letters followed by the abbreviation (HCS) in the text of the procedure. See the HCS Manual for the appropriate Material Safety Data Sheets (MSDS).

Specifications

Electrical Requirements:

Domestic:

• 120 Volts a.c., 60 Hertz, 8 Amps, 1Φ

International:

• 220 - 240 Volts a.c., 50 Hertz,

3.3 Amps, 1Φ (Revisions A, B, C)

• 220 - 240 Volts a.c., 50 Hertz,

3.7 Amps, 1Φ (Revision D)

Internal Circuit Breaker: Dimensions:

• 28" wide, 29" deep, 75" high (712 mm x 737mm x 1905mm)

Recommended Operating Dimensions:

• 30” wide, 31” deep, 79” high (762 mm x 788mm x1930mm)

Weight: 440 lbs (200 kg) Hopper Capacity:

• 60 lbs(27.3 kg) fries, 30Lbs(13.6 kg) per Hopper, weight may vary with product.

Operating Temperature:

• -2°F to 10°F (-19°C to -12°C) (Recommended Ambient Operating Temperature of 75°F (24°C))

• ST (Sub Tropical)

Refrigeration:

Domestic:

• R-404A: 14.75 oz,

International:

• R-404A: 420 g -1250-2640 kPa

Maximum Operating Altitude & Safe Tilt:

• Maximum Altitude: 7000 ft (2,134 meters), Maximum Tilt = 10 degrees

Noise Emissions: < 70 dB (A)

15 Amps

SERIAL NUMBER:

The information on the

serial number identification label is as

follows:

Examples: Model 28F LON Manufacturing Facility Year 07 08 Month 11 03 Revision Level A C Sequence Number

28FR0711A00183 LONR0803C00294

R R

00183 00294

FCC STATEMENT WARNING: This equipment generates, uses,

and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause interference to radio communications.

RAM™ 280-F Frozen Fry Dispenser

Warranty

The terms "we", “us”, “our” or “factory” hereinafter refer to Automated Equipment LLC. We warrant the purchased product to be free from manufacturing defects in material and workmanship under normal use and conditions for the period and component specified below. Warranty is part only unless otherwise specified.

Components Covered Term is located on dispenser

Electronic Circuit Board Assemblies See Serial # / Warranty Label

Electrical and Mechanical Moving Parts See Serial # / Warranty Label

Structural frame work or enclosures

Refrigeration Compressor

Crew removable components:

 Baskets  Basket Rack and Guides  Drip Tray  Power Cord  Hoppers, Fry Diverters & Drums  Flap Doors  Accumulator Doors & Housings

See Serial # / Warranty Label

(no labor, part only)

90 days

The Warranty period commences on the date of shipment of the RAM 280-F Frozen Fry Dispenser (hereinafter “Product”) from our manufacturing facility.

EXCEPT AS OTHERWISE PROVIDED HEREIN WE MAKE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED AND SPECIFICALLY DISCLAIM ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

We shall not be liable for any direct, indirect, consequential damages (including damages for loss of business profits, business interruption, loss of business information and the like) arising out of the use of or inability to use the Product.

THIS WARRANTY IS VOID IF THE PRODUCT IS NOT FUNCTIONING CORRECTLY DUE TO ABUSE OR NEGLECT BY THE PURCHASER, ITS EMPLOYEES, AGENTS, OR OTHER REPRESENTATIVES EITHER BY BREAKING, BENDING, MISUSE, ABUSE, DROPPING, ALTERATION, IMPROPER MAINTENANCE OR ANY OTHER FORM OF NEGLECT OR IMPROPER USAGE. THIS WARRANTY DOES NOT COVER DAMAGE TO THE PRODUCT CAUSED BY NATURAL CAUSES SUCH AS LIGHTNING, ELECTRICAL CURRENT FLUCTUATIONS, FLOOD, FIRE, TORNADOES, OR OTHER ACTS OF GOD. WE WILL INVOICE PURCHASER FOR REPAIRS MADE NECESSARY BY THE HEREIN LISTED CAUSES.

This warranty is governed by the substantive laws of Minnesota, U.S.A., without giving effect to the conflict of law provisions.

This warranty is non-transferable and applies only to the original Purchaser.

RAM™ 280-F Frozen Fry Dispenser

Service Information

Warranty Service

Warranty service must be initiated by calling our Technical Support Hotline at 1-800-248-2724 (U.S./Canada) or 651-385-2273 to establish all warranty requests.

Our Technical Support personnel will determine the cause of failure and provide appropriate resolution. Any required replacement parts will be provided by us or by an authorized Service Support Center/Parts Distributor.

Our Technical Support personnel will make all reasonable efforts to perform such repairs during normal business hours, and will not be responsible for any after-hours or holiday charges.

Non-Warranty Service

Service is normally conducted by customer appointed personnel, or by contracting a local service agent. The service person must be licensed in refrigeration to troubleshoot, open, or repair refrigeration and related systems.

Service fees are in accordance with industry standards. Replacement parts are available through local Service Support Center/Parts Distributors or direct from

us by calling 1-800-248-2724 (U.S./Canada) or 651-385-2273 in the event a local distributor is not available.

Our Technical Support Hot Line is available for telephone assistance providing product technical support, parts and parts information, and service agent referral.

Contact our Technical Support Hotline at 1-800-248-2724 (U.S./Canada) or 651-385-2273.

Record the following information for your records:

Date of Installation

Service Agency Telephone

Serial Number

When repairing this unit, use only replacement parts supplied by us, or supplied by our Factory Authorized Parts Distributor. Use of replacement parts other than those supplied by us or by our Factory Authorized Parts Distributor will void the warranty.

All shipping charges are F.O.B. factory, and are subject to change without notice. Prices will be those in effect at the time of shipment.

Automated Equipment LLC. reserves the right to make suitable substitutions in materials, depending upon their availability.

RAM™ 280-F Frozen Fry Dispenser

Equipment Safety

• Turn the Power Switch off and disconnect the Dispenser Power Cord from the wall outlet before cleaning, moving or servicing the Dispenser.

• Inspect the Dispenser on a regular basis to identify potential problems before they occur.

• Keep the Dispenser clean.

• Keep hands away from the Accumulator Doors and Dispenser Drums while the Dispenser is

operating.

• Fry Baskets may be hot. Pick them up by the handles only.

• Do NOT roll the Dispenser to the back sink for cleaning, this will cause unnecessary wear on

the Dispenser.

• If the Power Cord is damaged it must be replaced by the manufacturer or its service agent or a similarly qualified person in order to avoid a hazard.

• Use only the Power Cord that came with the Dispenser. Do NOT use an extension cord.

• Do NOT modify the Power Cord

• In a safety emergency, immediately disconnect the Dispenser Power Cord from the wall

outlet.

• Do NOT obstruct access to the wall outlet or place pressure on the Power Cord.

• Only trained and/or qualified personnel should service the electrical system.

• DO NOT SPRAY THE DISPENSER WITH LIQUID OR SOLVENTS.

It is not sealed against jetting fluids and contamination may get into sensitive components. Spraying the dispenser may void the warranty.

• Use caution when handling heavy parts such as back and top panels.

• Always reinstall service panels when maintenance is complete.

• Do NOT drill or otherwise puncture cabinet walls or top.

• Keep unit upright at all times.

CAUTION!

Only trained and/or qualified personnel should perform service on this

equipment.

Only trained and/or qualified personnel, licensed in refrigeration, should

perform service on the refrigeration systems of this equipment.

Service functions described in this manual could cause irreversible damage to

the equipment and/or injury to personnel if performed improperly.

If the power cord is damaged, it must be replaced by the manufacturer, or its

service agent, or a similarly qualified person in order to avoid a hazard.

Equipment Safety Cont.

RAM™ 280-F Frozen Fry Dispenser

Label is located on the rear access panel and applies to each of the drum motor and accumulator assemblies within the enclosure.

CAUTION, MOVING PARTS.

DO NOT OPERATE WITH PANEL REMOVED

Label is located on Top Cover and Rear Access Panels.

INDICATES HAZARDOUS VOLTAGE WITHIN

Label is located near Power Cord inlet.

CAUTION, RISK OF ELECTRIC SHOCK.

DISCONNECT POWER BEFORE SERVICING UNIT.

RAM™ 280-F Frozen Fry Dispenser

Dispenser Assembly (Models prior to s/n 28FR0802B0249)

Note: Before assembling the Dispenser it is recommended that all parts be cleaned, sanitized, dry, and handled in a sanitary manner. Refer to the Cleaning Procedures (Page 12 information.

) for more

Open the cabinet door. Install the left and right flap door assemblies as shown above.

Accumulator

Motor shaft

with Chuck

Accumulator

Door

Accumulator Housing

Accumulator

Accumulator Door Assembly Accumulator Housing Assembly

Install the left and right Accumulator Doors by first inserting the rear of the doors onto the Accumulator Motor Shafts, then slide the Chucks forward and rotate the chucks clockwise until finger-tight. Install the left and right Accumulator Housings over the Accumulator Doors.

RAM™ 280-F Frozen Fry Dispenser

Dispenser Assembly Cont. Note: Accumulator Housings, Drums, and Fry Diverters are universal to left, and right, positions

within the cabinet. The Hoppers are NOT universal to the left, and right, positions within the cabinet.

Fry

Hopper

Diverter

Hopper

Drum

Fry Diverter Assembly Drum and Hopper Assembly

Install the Fry Diverters in the Hoppers by sliding the Fry Diverters into the slot located on the inside Hopper walls. Install Drums into the Hoppers making sure the square opening in the drum is pointed to the rear of the Hopper. Repeat assembly for left and right hopper. Install the hopper assemblies into the cabinet by sliding them onto the hopper supports. DO NOT force the drum on to the shaft. Rotate the drum in the hopper until the square opening meshes with the drum motor shaft, then slide the hopper assembly back until it drops into place.

Drip Tray

Basket

Trays

Basket Tray Assembly Drip Tray assembly

Once the Accumulator Housings and Hopper Assemblies are in place, close the Cabinet Door. Assemble Basket Tray and Drip Tray to lower dispensing area. Basket Trays are not universal to the left and right positions.

RAM™ 280-F Frozen Fry Dispenser

Using the Hash-brown Rack

The RAM 280-F cabinet can be used to store frozen hash-browns while serving breakfast. To use the cabinet for hash-brown storage, properly assemble the dispenser (pages 6-11

), then install the hashbrown rack accessory as shown in the diagram below. The rack will serve as a shelf inside the refrigerated cabinet for hash-brown storage.

Note: The hash-brown racks should be removed during normal operation.

Caution

: Do not store hash-browns on the drum below the rack, this can damage the dispenser.

Insert the four rods of the hash-brown rack into the holes in the side of the hopper then lower the rack onto the fry diverter.

Hash-brown rack

PN: 293966 (shown with Hopper PN:

293139)

Hash-brown rack installation

RAM™ 280-F Frozen Fry Dispenser

Dispenser Assembly (Models after and including s/n 28FR0802B0249)

Note: Before assembling the Dispenser it is recommended that all parts be cleaned, sanitized, dry, and handled in a sanitary manner. Refer to the Cleaning Procedures (page 12 information.

Pivot Block

) for more

Open the cabinet door. Accumulator doors are pre-installed. Install the left and right flap doors by slipping them under the accumulator doors and seating the pivot pin into the plastic pivot blocks, as shown above. (Accumulator Doors are hidden for clarity in Right Hand view).

Accumulator Housing Assembly

Install the left and right Accumulator Housings over the Accumulator Doors.

RAM™ 280-F Frozen Fry Dispenser

Dispenser Assembly Cont.

Note: Accumulator Housings, Drums, and Fry Diverters are universal to left, and right, positions within the cabinet. The Hoppers and Basket trays are NOT universal to the left, and right, positions of the cabinet.

]

Fry

Hopper

Diverter

Hopper

Drum

Fry Diverter Assembly Drum and Hopper Assembly

Install the Fry Diverters in the Hoppers by sliding the Fry Diverter tabs into the slots located on the inside Hopper walls. Install Drums into the Hoppers making sure the square opening in the drum is pointed toward the rear of the Hopper. Repeat assembly for left and right hoppers. Install the hopper assemblies into the cabinet by sliding them onto the hopper supports. DO NOT force the drum on to the shaft. Rotate the drum in the hopper until the square opening meshes with the drum motor shaft, then slide the hopper assembly backward until it drops into place.

Left

Basket

Tray

Right

Basket

Tray

Drip Tray

Basket Tray Assembly Drip Tray assembly

RAM™ 280-F Frozen Fry Dispenser

Using the Hash-brown Rack

The RAM 280-F cabinet can be used to store frozen hash-browns while serving breakfast. To use the cabinet for hash-brown storage, properly assemble the dispenser (pages 9-11

), then install the hashbrown rack accessory as shown in the diagram below. The rack will serve as a shelf inside the refrigerated cabinet for hash-brown storage.

Note: The hash-brown racks should be removed during fry dispensing.

Caution

: Do not store hash-browns on the drum below the rack, this can damage the dispenser.

Insert the four rods of the hash-brown rack into the holes in the side of the hopper then lower the rack onto the fry diverter.

Hash-brown

rack

PN: 293966

(shown with

Hopper p/n

294396)

Hash-brown rack installation

RAM™ 280-F Frozen Fry Dispenser

Disassembly, Defrost & Cleaning

IMPORTANT! These cleaning instructions are intended as a guide. Refer to your local, state, and federal regulations for any additional instructions and for cleaning frequency requirements.

Remove all Baskets from the dispense area. Open the Cabinet Door and remove the left and right Hopper Assemblies by lifting the front of the Hopper up slightly and pulling forward on assembly.

Remove any unused product from the Hoppers and Accumulator Housings by emptying the product into an approved storage container. Place the storage container immediately into a freezer to maintain frozen product.

Defrost

Because the dispenser employs a cold wall design, it will be necessary to manually defrost the cabinet daily. After removing the product, using the On/Off Switch turn the power OFF and unplug the dispenser power cord. Open the Cabinet Door and allow 1 hour to defrost.

Note: Failure to turn the dispenser power off prior to defrosting the cabinet may result in a cabinet over-temperature error. (Error -5-).

Caution: Never use a sharp object to remove frost build-up. Never drill or otherwise puncture cabinet walls or top.

Lift and remove the Accumulator Housings.

For dispensers with removable accumulator doors: remove the Accumulator Doors by rotating the chucks Counter-Clockwise until unlocked, then pull the accumulator doors forward.

Take the removable components from the Dispenser to the washing area. Wash them with a hot solution of detergent and water. Rinse each component with clear water and sanitize (wash/rinse/sanitize) (HCS). Allow components to air dry,.

NOTE: The removable components are NOT dishwasher safe.

Move the Dispenser out from the wall to clean behind and underneath it.

Do NOT roll the dispenser to the back sink for cleaning, this will cause unnecessary wear on the dispenser.

Once the cabinet is free of frost, wipe down the internal and external cabinet with a hot solution of detergent and water. Rinse with clear water and repeat wipe down with sanitizing solution

(HCS) and allow to air dry.

Warning: Do not spray the Dispenser with Liquid or Solvents. The Dispenser does not provide a water tight seal. Contaminants and moisture may get into sensitive components.

Dry all components and reassemble the Dispenser (page 6-11

). Move Dispenser back

into place.

Notice: The dispenser must be accessible from all sides for routine cleaning and maintenance. A minimum of 0.5” (13 mm) clearance on both sides and 2” (50 mm) behind the dispenser is recommended.

Lift and remove left and right Flap door assemblies.

Remove left and right Basket Guide assemblies from the Dispenser by lifting up on the front of the guide until it unlatches, then pull outward and upward. Remove Drip Tray by lifting, tilting and sliding forward.

RAM™ 280-F Frozen Fry Dispenser

Dispenser Startup

Make sure Power Switch, located on the left portion of the operator panel, is turned off. Assemble the Dispenser (Pages 6-11

Note: Turn Dispenser on a minimum of 90 minutes (depending on ambient temperature conditions) before loading frozen product into the Dispenser. Once the temperature display has dropped to 10°F (-12°C) load frozen product into Dispenser and use the Dispenser.

). Plug the Power Cord into an approved outlet and turn the Dispenser on.

Power Light

Up Button

Enter Button

Down Button

Basket Size

Buttons

Basket Size

Buttons

Medium loads

Power Switch

Small loads

Large loads

Display

The Operator Panel consists of a Power Switch and three groups of controls: the Left Hopper controls, center System controls with Data Display, and the Right Hopper controls. Each Hopper is controlled as if it were an independent dispenser.

On power up, the display will very briefly show the Software Name, Software Version, Copyright Notice, and then the Main Screen (typically the dispenser temperature). The Dispenser will NOT respond to keypad selections before the Main Screen is displayed.

The Main Screen will appear as shown above. The number displayed in the center represents the interior cabinet temperature.

The operator panel is used to make basket load size selections and to access controller functions.

Note: The Managers Menu and Diagnostic Menu may require a manager’s password to

access the Functions. By Default these Passwords are disabled.

• Use the Up

and Down Arrow Buttons to access a desired function. (See pages 18-22

for a complete list of functions and their descriptions.)

• Press the Enter

• Basket Size Buttons also function as numbers:

Button to select the desired function.

(e.g. Left Small=1, Left Medium=2, Left Large=3, Right Small=4, Right Medium=5, Right Large=6)

+ 33 hidden pages