RAM 2500 2020, 3500 2020 Owner's Manual

RAM 2500/3500

2020 OWNER’S MANUAL

This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may

also include a description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and

equipment that are no longer available or were not ordered on this vehicle. FCA US LLC reserves the right to make changes in design and specifications, and/or

make additions to or improvements to its products without imposing any obligation upon itself to install them on products previously manufactured.

With respect to vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.

If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling

1-866-726-4636 (U.S.) or 1-800-387-1143 (Canada), or by contacting your dealer.

This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/Uconnect

manuals and Warranty Booklet can be found by visiting the website on the back cover. U.S. residents can purchase replacement kits by visiting

www.techauthority.com and Canadian residents can purchase replacement kits by calling 1-800-387-1143.

WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway

motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which are known to the State of California to cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.

TABLE OF CONTENTS

1 INTRODUCTION..............................................................................................................................11

2 GETTING TO KNOW YOUR VEHICLE ..................................................................................13

3 GETTING TO KNOW YOUR INSTRUMENT PANEL ......................................................106

4 SAFETY...........................................................................................................................................144

5 STARTING AND OPERATING................................................................................................ 213

6 IN CASE OF EMERGENCY .....................................................................................................346

7 SERVICING AND MAINTENANCE ......................................................................................385

8 TECHNICAL SPECIFICATIONS.............................................................................................452

9 MULTIMEDIA ...............................................................................................................................467

10 CUSTOMER ASSISTANCE......................................................................................................548

11 INDEX ............................................................................................................................................. 552

INTRODUCTION

HOW TO USE THIS MANUAL ...............................12

Essential Information ..................................12

Symbols ........................................................12

WARNINGS AND CAUTIONS ...............................12

VAN CONVERSIONS/CAMPERS..........................12

VEHICLE MODIFICATIONS/ALTERATIONS ........12

GETTING TO KNOW YOUR VEHICLE

VEHICLE USER GUIDE — IF EQUIPPED...............13

KEYS ......................................................................14

Key Fob......................................................... 14

IGNITION SWITCH .................................................17

Keyless Push Button Ignition ......................17

REMOTE START — IF EQUIPPED (GASOLINE) ...19

How To Use Remote Start ...........................19

Remote Start Abort Message...................... 20

To Enter Remote Start Mode ...................... 20

To Exit Remote Start Mode Without

Driving The Vehicle .....................................20

To Exit Remote Start Mode And

Drive The Vehicle .........................................20

Remote Start Comfort Systems —

If Equipped................................................... 20

General Information .................................... 21

REMOTE START— IF EQUIPPED (DIESEL).......... 21

How To Use Remote Start...........................22

Remote Start Abort Message...................... 22

To Enter Remote Start Mode ...................... 22

To Exit Remote Start Mode Without

Driving The Vehicle ......................................23

To Exit Remote Start Mode And Drive

The Vehicle................................................... 23

Remote Start Comfort Systems —

If Equipped................................................... 23

SENTRY KEY.......................................................... 23

Key Programming ....................................... 24

Replacement Keys....................................... 24

General Information .................................... 24

VEHICLE SECURITY ALARM (IF EQUIPPED) .....25

To Arm The System...................................... 25

To Disarm The System ................................25

Rearming Of The System............................. 26

Security System Manual Override .............. 26

DOORS ..................................................................26

Manual Door Locks ..................................... 26

Power Door Locks — If Equipped ............... 27

Power Side Steps — If Equipped ................ 27

Keyless Enter-N-Go — Passive Entry

(If Equipped) ................................................ 28

Automatic Door Locks — If Equipped ........30

Child-Protection Door Lock ........................ 30

DRIVER MEMORY SETTINGS — IF EQUIPPED ...31

Programming The Memory Feature............ 32

Linking And Unlinking The Remote

Keyless Entry Key Fob To Memory ............. 32

Memory Position Recall .............................. 32

SEATS.....................................................................33

Manual Front Seat Adjustment .................. 33

Manual Rear Seat Adjustment ................... 34

Power Driver Seat Adjustment —

If Equipped................................................... 35

Heated Seats — If Equipped ....................... 37

Ventilated Seats — If Equipped................... 38

HEAD RESTRAINTS...............................................38

Front Head Restraints .................................39

Front Head Restraint Removal ................... 40

Rear Head Restraint Adjustment................ 40

Rear Head Restraint Removal ....................40

STEERING WHEEL.................................................41

Tilt Steering Column ................................... 41

Heated Steering Wheel — If Equipped ....... 41

DRIVER ADJUSTABLE PEDALS —

IF EQUIPPED .........................................................42

MIRRORS ..............................................................42

Inside Day/Night Mirror — If Equipped ...... 42

Automatic Dimming Mirror — If Equipped ...43 Automatic Dimming Mirror With Rear

View Camera Display — If Equipped ..........43

Outside Mirrors ........................................... 44

Driver's Outside Automatic Dimming

Mirror — If Equipped .................................... 44

Power Mirrors — If Equipped ......................44

Power Convex Mirror Switch — If Equipped.. 45

Trailer Towing Mirrors — If Equipped .........46

Heated Mirrors — If Equipped ....................46

Tilt Side Mirrors In Reverse — If Equipped ... 46 Power Folding Outside Mirrors For

Standard And Trailer Tow — If Equipped ....46

Illuminated Vanity Mirror — If Equipped.....48

EXTERIOR LIGHTS ...............................................48

Multifunction Lever...................................... 48

Headlight Switch.......................................... 48

Daytime Running Lights (DRLs) —

If Equipped................................................... 49

High/Low Beam Switch............................... 49

Automatic High Beam Headlamp

Control — If Equipped .................................. 49

Flash-To-Pass............................................... 50

Automatic Headlights — If Equipped .......... 50

Directional LED Headlamp System —

If Equipped................................................... 50

Parking Lights And Panel Lights ................. 51

Headlights On With Wipers (Available

With Automatic Headlights Only) ................51

Headlight Delay............................................ 51

Lights-On Reminder..................................... 51

Front Fog Lights — If Equipped .................. 51

Turn Signals ................................................. 51

Lane Change Assist — If Equipped ............. 52

Cargo Lights/Trailer Spotter Lights

With Bed Lights — If Equipped.................... 52

Battery Saver ...............................................53

INTERIOR LIGHTS ................................................53

Courtesy Lights ............................................ 53

Illuminated Entry ........................................ 54

WINDSHIELD WIPERS AND WASHERS.............55

Windshield Wipers ...................................... 55

Rain Sensing Wipers — If Equipped ........... 56

CLIMATE CONTROLS ...........................................57

Manual Climate Control Overview .............. 57

Automatic Climate Control Overview.......... 61

Climate Control Functions........................... 67

Automatic Temperature Control (ATC) ...... 67

Operating Tips ............................................. 68

WINDOWS ............................................................70

Power Windows .......................................... 70

Wind Buffeting ............................................ 71

POWER SUNROOF — IF EQUIPPED ....................72

Single Pane Power Sunroof — If Equipped... 72

HOOD......................................................................74

To Open The Hood ...................................... 74

To Close The Hood....................................... 74

TAILGATE ...............................................................74

Opening ........................................................74

Closing.......................................................... 75

Bed Step — If Equipped............................... 75

GARAGE DOOR OPENER — IF EQUIPPED .........76

Before You Begin Programming

HomeLink® ..................................................76

Canadian/Gate Operator Programming..... 79

Using HomeLink®........................................ 79

Security......................................................... 80

Troubleshooting Tips ................................... 80

General Information ....................................80

INTERNAL EQUIPMENT ........................................81

Storage .........................................................81

Cupholders ..................................................86

Electrical Power Outlets ..............................86

Power Inverter — If Equipped .....................88

Wireless Charging Pad — If Equipped ........ 89

Overhead Sunglass Storage........................90

PICKUP BOX .........................................................90

Cargo Camera — If Equipped ......................91

RAMBOX — IF EQUIPPED.....................................92

RamBox Integrated Box Side

Storage Bins................................................. 92

RamBox Safety Warning.............................. 94

Bed Divider — If Equipped...........................94

Bed Rail Tie-Down System — If Equipped ..96

SLIDE-IN CAMPERS .............................................98

Camper Applications ...................................98

EASY-OFF TAILGATE ...........................................98

Disconnecting The Rear Camera And

Remote Keyless Entry ................................. 98

Removing The Tailgate................................ 99

Locking Tailgate........................................... 99

TRI-FOLD TONNEAU COVER — IF EQUIPPED ..100

Tri-Fold Tonneau Cover Removal..............100

Tri-Fold Tonneau Cover Installation..........102

Tri-Fold Tonneau Cover Cleaning..............105

GETTING TO KNOW YOUR INSTRUMENT PANEL

BASE / MIDLINE INSTRUMENT CLUSTER —

GAS ENGINE........................................................106

Base / Midline Instrument Cluster

Descriptions — Gas Engine .......................106

PREMIUM INSTRUMENT CLUSTER —

GAS ENGINE........................................................108

Premium Instrument Cluster

Descriptions — Gas Engine .......................108

BASE INSTRUMENT CLUSTER —

DIESEL ENGINE .................................................110

Base Instrument Cluster Descriptions —

Diesel Engine .............................................110

PREMIUM INSTRUMENT CLUSTER —

DIESEL ENGINE.................................................. 112

Premium Instrument Cluster

Descriptions — Diesel Engine ...................112

INSTRUMENT CLUSTER DISPLAY ................... 113

Instrument Cluster Display Controls ........114

Oil Life Reset ............................................. 115

Display Menu Items...................................116

Diesel Messages And Warnings — 6.7L

Cummins Diesel Engine ............................125

Battery Saver On/Battery Saver Mode Message — Electrical Load Reduction

Actions — If Equipped ............................... 129

WARNING LIGHTS AND MESSAGES ...............130

Red Warning Lights ................................... 130

Yellow Warning Lights ............................... 133

Yellow Indicator Lights .............................. 138

Green Indicator Lights............................... 140

White Indicator Lights ............................... 141

Blue Indicator Lights .................................142

ONBOARD DIAGNOSTIC SYSTEM — OBD II ...142

Onboard Diagnostic System

(OBD II) Cybersecurity ...............................142

EMISSIONS INSPECTION AND MAINTENANCE

PROGRAMS ....................................................... 143

SAFETY

SAFETY FEATURES ............................................144

Anti-Lock Brake System (ABS) .................144

Electronic Brake Control (EBC) System....145

AUXILIARY DRIVING SYSTEMS ........................ 153

Blind Spot Monitoring (BSM) —

If Equipped ................................................153

Forward Collision Warning (FCW) With

Mitigation — If Equipped............................160

Tire Pressure Monitoring System (TPMS) .. 163

OCCUPANT RESTRAINT SYSTEMS .................. 172

Occupant Restraint Systems Features ....172

Important Safety Precautions ...................172

Seat Belt Systems .....................................173

Supplemental Restraint Systems (SRS)...182

Child Restraints .........................................191

Transporting Pets ......................................209

SAFETY TIPS ...................................................... 209

Transporting Passengers ..........................209

Exhaust Gas ...............................................209

Safety Checks You Should Make

Inside The Vehicle .....................................210

Periodic Safety Checks You Should

Make Outside The Vehicle ........................212

STARTING AND OPERATING

STARTING THE ENGINE — GAS ENGINE .........213

Automatic Transmission............................213

Tip Start Feature .......................................213

Keyless Enter-N-Go — Ignition...................214

Normal Starting Using ENGINE

START/STOP Button .................................214

Cold Weather Operation (Below –22°F

Or −30°C) ..................................................217

After Starting..............................................217

STARTING THE ENGINE — DIESEL ENGINE.....217

Automatic Transmission............................217

Keyless Enter-N-Go — Ignition...................218

Extreme Cold Weather ..............................220

Normal Starting Procedure — Engine Manifold Air Temperature

Above 66° F (19° C) .................................220

Starting Procedure — Engine Manifold Air Temperature 0°F To

66°F (–18°C to 19°C) .............................221

Starting Procedure — Engine Manifold Air

Temperature Below 0°F (-18°C)..............222

Starting Fluids............................................223

NORMAL OPERATION — DIESEL ENGINE ....... 223

Cold Weather Precautions ........................223

Engine Idling .............................................226

Noise ..........................................................227

Stopping The Engine .................................227

Idle Shutdown............................................ 228

Programmable Maximum Vehicle Speed... 228

Operating Precautions ..............................228

Cooling System Tips ..................................228

ENGINE BLOCK HEATER — GAS ENGINE

(IF EQUIPPED) .................................................... 229

ENGINE BLOCK HEATER — DIESEL ENGINE

(IF EQUIPPED) ................................................... 229

Block Heater Usage................................... 230

ENGINE BREAK-IN RECOMMENDATIONS —

GAS ENGINE ....................................................... 230

ENGINE BREAK-IN RECOMMENDATIONS —

DIESEL ENGINE.................................................. 230

PARKING BRAKE .............................................. 231

DIESEL EXHAUST BRAKE — ENGINE

BRAKING (IF EQUIPPED) .................................. 232

AUTOMATIC TRANSMISSION ..........................233

Ignition Park Interlock ...............................234

Brake/Transmission Shift Interlock

System .......................................................235

Eight-Speed Automatic Transmission —

If Equipped .................................................235

Six-Speed Automatic Transmission —

If Equipped .................................................239

AUXILIARY SWITCHES — IF EQUIPPED...........246

ACTIVE NOISE CANCELLATION ........................246

FOUR-WHEEL DRIVE OPERATION —

IF EQUIPPED ...................................................... 246

Electronically Shifted Transfer Case (Eight

Speed Transmission) — If Equipped ........246

Electronically Shifted Transfer Case (Six

Speed Transmission) — If Equipped ........250

Manually Shifted Transfer Case —

If Equipped .................................................253

AIR SUSPENSION SYSTEM — IF EQUIPPED.... 256

Description .................................................256

Air Suspension Modes...............................256

Instrument Cluster Display Messages......257

Operation....................................................258

AXLE LOCKER SYSTEM — POWER WAGON

MODELS ONLY (IF EQUIPPED)..........................258

STABILIZER/SWAY BAR SYSTEM — POWER

WAGON ONLY ....................................................260

SAFE OFF-ROAD DRIVING — POWER WAGON

ONLY ...................................................................261

Off-Road Driving Tips And Vehicle

Characteristics...........................................261

Driving In Snow, Mud And Sand ...............262

Crossing Obstacles (Rocks And Other

High Points)................................................ 263

Hill Climbing ...............................................264

Driving Through Water...............................266

Airing Down For Off-Road Driving .............267

Vehicle Recovery........................................268

After Driving Off-Road................................270

LIMITED-SLIP DIFFERENTIAL ...........................270

WINCH USAGE — POWER WAGON ONLY

(IF EQUIPPED).....................................................271

Things To Know Before Using

Your Winch .................................................271

Understanding The Features Of

Your Winch .................................................271

Winch Accessories ....................................272

Operating Your Winch ...............................273

Rigging Techniques ..................................279

FUEL SAVER TECHNOLOGY — GAS ENGINE

(IF EQUIPPED) .................................................... 279

SPEED CONTROL .............................................. 280

To Activate..................................................280

To Set A Desired Speed ............................280

To Vary The Speed Setting........................ 280

To Accelerate For Passing ........................281

To Resume Speed ..................................... 281

To Deactivate............................................. 281

ADAPTIVE CRUISE CONTROL (ACC) —

IF EQUIPPED .......................................................282

Adaptive Cruise Control (ACC) Operation ...283 Activating Adaptive Cruise Control (ACC) ...284

To Activate/Deactivate.............................. 284

To Set A Desired ACC Speed..................... 285

To Cancel ...................................................285

To Turn Off .................................................285

To Resume .................................................285

To Vary The Speed Setting........................ 286

Setting The Following Distance In ACC ....287

Overtake Aid...............................................288

ACC Operation At Stop...............................289

Adaptive Cruise Control (ACC) Menu........ 289

Display Warnings And Maintenance ........290

Precautions While Driving With ACC.........291

General Information ..................................294

Normal (Fixed Speed) Cruise Control

Mode ..........................................................294

PARKSENSE REAR PARK ASSIST —

IF EQUIPPED ...................................................... 296

ParkSense Sensors ...................................296

ParkSense Warning Display......................296

ParkSense Display.....................................297

Enabling And Disabling ParkSense ..........299

Service The ParkSense Rear Park

Assist System.............................................299

Cleaning The ParkSense System..............299

ParkSense System Usage Precautions ....299

PARKSENSE FRONT AND REAR

PARK ASSIST .....................................................301

ParkSense Sensors ...................................301

ParkSense Warning Display......................301

ParkSense Display.....................................301

Enabling And Disabling Front And/Or

Rear ParkSense .........................................304

Service The ParkSense Front/Rear

Park Assist System ....................................305

Cleaning The ParkSense System..............305

ParkSense System Usage Precautions ....305

LANESENSE — IF EQUIPPED ........................... 306

LaneSense Operation................................306

Turning LaneSense On Or Off ...................307

LaneSense Warning Message ..................307

Changing LaneSense Status.....................309

PARKVIEW REAR BACK UP CAMERA..............309

AUX Camera — If Equipped ......................311

SURROUND VIEW CAMERA SYSTEM —

IF EQUIPPED .......................................................312

AUX Camera — If Equipped ......................318

ENGINE RUNAWAY — DIESEL ENGINE ............319

REFUELING THE VEHICLE — GAS ENGINE ......319

Loose Fuel Filler Cap Message ................ 320

REFUELING THE VEHICLE — DIESEL ENGINE ... 320

Diesel Exhaust Fluid ..................................321

VEHICLE LOADING ............................................324

Gross Vehicle Weight Rating (GVWR) ......324

Payload.......................................................324

Gross Axle Weight Rating (GAWR) ............324

Tire Size......................................................324

Rim Size .....................................................324

Inflation Pressure ......................................324

Curb Weight................................................324

Loading.......................................................324

TRAILER TOWING...............................................325

Common Towing Definitions .....................325

Trailer Hitch Type and Maximum

Trailer Weight.............................................329

Trailer Towing Weights (Maximum Trailer

Weight Ratings) .........................................330

Trailer And Tongue Weight........................ 330

Towing Requirements ...............................330

Towing Tips ................................................335

SNOWPLOW ......................................................336

Before Plowing........................................... 337

Snowplow Prep Package Model

Availability ..................................................337

Over The Road Operation With

Snowplow Attached ...................................338

Operating Tips............................................338

General Maintenance................................338

RECREATIONAL TOWING (BEHIND

MOTORHOME, ETC.) ......................................... 339

Towing This Vehicle Behind Another

Vehicle........................................................ 339

Recreational Towing — Two-Wheel Drive

Models........................................................339

Recreational Towing — Four-Wheel Drive

Models........................................................340

DRIVING TIPS ..................................................... 343

Driving On Slippery Surfaces ...................343

Driving Through Water .............................343

Off-Road Driving Tips................................. 344

IN CASE OF EMERGENCY

HAZARD WARNING FLASHERS ......................346

ASSIST AND SOS SYSTEM — IF EQUIPPED .... 346

General Information ..................................350

BULB REPLACEMENT ....................................... 351

Replacement Bulbs ..................................351

Replacing Exterior Bulbs ...........................353

FUSES.................................................................. 358

Power Distribution Center .........................358

JACKING AND TIRE CHANGING ...................... 365

Jack Location .............................................365

Removal Of Jack And Tools.......................365

Removing The Spare Tire ..........................367

Preparations For Jacking...........................368

Jacking Instructions...................................368

To Stow The Flat Or Spare ........................372

Reinstalling The Jack And Tools ...............373

Hub Caps/Wheel Covers — If Equipped ...374

JUMP STARTING ................................................ 375

Preparations For Jump Start.....................375

Jump Starting Procedure...........................376

GEAR SELECTOR OVERRIDE — 6–SPEED

TRANSMISSION ................................................ 377

MANUAL PARK RELEASE — 8 – SPEED

TRANSMISSION ................................................ 378

IF YOUR ENGINE OVERHEATS ......................... 379

FREEING A STUCK VEHICLE ............................ 380

TOWING A DISABLED VEHICLE .......................381

Two-Wheel Drive Models...........................382

Four-Wheel Drive Models..........................383

Emergency Tow Hooks — If Equipped ......384

ENHANCED ACCIDENT RESPONSE

SYSTEM (EARS) .................................................384

EVENT DATA RECORDER (EDR) .......................384

SERVICING AND MAINTENANCE

SCHEDULED SERVICING — GAS ENGINE .......385

Maintenance Plan — Gasoline Engine......386

Heavy Duty Use Of The Vehicle.................389

SCHEDULED SERVICING— DIESEL ENGINE ....389

Oil Change Indicator System —

Cummins Diesel.........................................390

Perform Service Indicator —

Cummins Diesel ........................................390

Maintenance Plan — Cummins Diesel

Engine ........................................................391

ENGINE COMPARTMENT ..................................396

6.4L Engine................................................396

6.7L Diesel Engine — Six-Speed 68RFE... 397

6.7L Diesel Engine — Six-Speed AISIN

(AS69RC HD)..............................................398

Checking Oil Level — Gas Engine .............399

Checking Oil Level — Diesel Engine..........399

Adding Washer Fluid .................................399

Maintenance-Free Battery .......................400

Pressure Washing......................................400

DEALER SERVICE .............................................. 401

Engine Oil ..................................................401

Engine Oil Filter .........................................403

Engine Air Cleaner Filter ...........................403

Air Conditioner Maintenance ...................405

Accessory Drive Belt Inspection ...............408

Draining Fuel/Water Separator Filter —

Diesel Engine ............................................409

Engine Mounted Fuel Filter

Replacement — Diesel Engine.................. 410

Underbody Mounted Fuel Filter

Replacement — Diesel Engine.................. 412

Priming If The Engine Has Run Out Of

Fuel — Diesel Engine .................................412

Intervention Regeneration Strategy —

Message Process Flow ............................. 413

Diesel Exhaust Fluid.................................. 414

Body Lubrication........................................ 414

Windshield Wiper Blades ..........................414

Exhaust System ........................................416

Cooling System .........................................417

Charge Air Cooler — Inter-Cooler ..............421

Brake System ............................................421

Automatic Transmission............................422

Rear Axle And 4x4 Front Driving Axle

Fluid Level ..................................................424

Transfer Case ............................................425

Noise Control System Required

Maintenance & Warranty .........................425

HOISTING ...........................................................429

TIRES ................................................................... 429

Tire Safety Information .............................429

Tires — General Information .....................435

Tire Types ...................................................440

Spare Tires — If Equipped .........................441

Wheel And Wheel Trim Care ....................442

Tire Chains And Traction Devices ............443

Tire Rotation Recommendations .............444

DEPARTMENT OF TRANSPORTATION

UNIFORM TIRE QUALITY GRADES ..................446

Treadwear ..................................................446

Traction Grades .........................................446

Temperature Grades .................................446

STORING THE VEHICLE .....................................447

BODYWORK ........................................................447

Protection From Atmospheric Agents.......447

Body And Underbody Maintenance..........447

Preserving The Bodywork..........................448

INTERIORS .........................................................450

Seats And Fabric Parts..............................450

Plastic And Coated Parts...........................450

Leather Parts .............................................451

Glass Surfaces ..........................................451

TECHNICAL SPECIFICATIONS

IDENTIFICATION DATA.......................................452

Vehicle Identification Number .................452

BRAKE SYSTEM .................................................452

Hydraulic Brake Assist — If Equipped.......452

WHEEL AND TIRE TORQUE SPECIFICATIONS... 452

Torque Specifications ...............................452

FUEL REQUIREMENTS — GAS ENGINE............ 454

6.4L Engine................................................ 454

Reformulated Gasoline ............................454

Materials Added To Fuel ........................... 454

Gasoline/Oxygenate Blends ..................... 454

Do Not Use E-85 In Non-Flex Fuel

Vehicles...................................................... 455

CNG And LP Fuel System Modifications ..455

MMT In Gasoline........................................455

Fuel System Cautions................................455

Carbon Monoxide Warnings .....................456

FUEL REQUIREMENTS – DIESEL ENGINE....... 456

Fuel Specifications ...................................457

Biodiesel Fuel Requirements....................457

FLUID CAPACITIES — GAS ENGINE ................. 459

FLUID CAPACITIES — DIESEL ENGINE............. 460

FLUIDS AND LUBRICANTS — GAS ENGINE..... 461

Engine .......................................................461

Chassis ...................................................... 463

FLUIDS AND LUBRICANTS — DIESEL ENGINE...464

Engine .......................................................464

Chassis....................................................... 466

MULTIMEDIA

UCONNECT SYSTEMS ....................................... 467

CYBERSECURITY ............................................... 467

UCONNECT SETTINGS ....................................... 468

Uconnect 3 Settings ..................................468

Uconnect 4/4C/4C NAV Settings .............484

Uconnect 4C NAV With 12-inch

Display Settings .........................................505

SAFETY AND GENERAL INFORMATION .......... 524

Safety Guidelines.......................................524

UCONNECT 3 WITH 5-INCH DISPLAY..............525

Introduction................................................525

Radio Mode................................................526

Media Mode ...............................................529

Phone Mode...............................................531

STEERING WHEEL AUDIO CONTROLS —

IF EQUIPPED ...................................................... 537

Radio Operation.........................................538

Media Mode ...............................................538

IPOD®/USB/MP3 CONTROL — IF EQUIPPED .. 538 RADIO OPERATION AND MOBILE PHONES ...540

Regulatory And Safety Information...........540

VOICE RECOGNITION QUICK TIPS ...................541

Introducing Uconnect ................................541

Get Started.................................................541

Basic Voice Commands.............................542

Radio ..........................................................543

Media..........................................................543

Phone .........................................................543

Voice Text Reply — If Equipped................. 543

Climate (4C/4C NAV).................................544

Navigation (4C NAV) ..................................544

Siri® Eyes Free — If Equipped .................545

Using Do Not Disturb ................................545

Android Auto™ — If Equipped ...................545

Apple CarPlay® — If Equipped .................546

General Information ..................................546

Additional Information...............................547

CUSTOMER ASSISTANCE

SUGGESTIONS FOR OBTAINING SERVICE

FOR YOUR VEHICLE .......................................... 548

Prepare For The Appointment ..................548

Prepare A List.............................................548

Be Reasonable With Requests................. 548

IF YOU NEED ASSISTANCE .............................. 548

FCA US LLC Customer Center...................549

FCA Canada Inc. Customer Center........... 549

In Mexico Contact...................................... 549

Puerto Rico And US Virgin Islands............ 549

Customer Assistance For The Hearing

Or Speech Impaired (TDD/TTY) ................549

Service Contract .......................................549

WARRANTY INFORMATION.............................. 550

MOPAR PARTS................................................... 550

REPORTING SAFETY DEFECTS ........................ 550

In The 50 United States And

Washington, D.C. .......................................550

In Canada...................................................550

PUBLICATION ORDER FORMS ........................ 551

INTRODUCTION

Dear Customer, congratulations on selecting your new vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality.

This is a specialized utility vehicle. It can go places and perform tasks that are not intended for conventional passenger vehicles. It handles and maneuvers differently from many passenger vehicles both on-road and off-road, so take time to become familiar with your vehicle. If equipped, the two-wheel drive version of this vehicle was designed for on-road use only. It is not intended for off-road driving or use in other severe conditions suited for a four-wheel drive vehicle. Before you start to drive this vehicle, read the Owner’s Manual. Be sure you are familiar with all vehicle controls, particularly those used for braking, steering, transmission, and transfer case shifting. Learn how your vehicle handles on different road surfaces. Your driving skills will improve with experience. When driving off-road, or working the vehicle, don’t overload the vehicle or expect the vehicle to overcome the natural laws of physics. Always observe federal, state, provincial and local laws wherever you drive. As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of control or a collision. Refer to the “Driving Tips” in “Starting and Operating” for further information.

This Owner's Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance of your vehicle. It is supplemented by Warranty Information, and customer-oriented documents. Within this information, you will find a description of the services that FCA US LLC offers to its customers, the vehicle's warranty coverage, and the details of the terms and conditions for maintaining its validity. Please take the time to read all of these publications carefully before driving your vehicle for the first time. Following the instructions, recommendations, tips, and important warnings in this manual will help assure safe and enjoyable operation of your vehicle.

This Owner's Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated in the text. Therefore, you should only consider the information which is related to the trim level, engine, and version that you have purchased. Any content introduced throughout the Owner's Information, that may or may not be applicable to your vehicle, will be identified with the wording “If Equipped”. All data contained in this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant improvement of the vehicles produced. For this reason, it reserves the right to make changes to the model described for technical and/or commercial reasons. For further information, contact an authorized dealer.

When it comes to service, remember that an authorized dealer knows your vehicle best, has factory-trained technicians and genuine MOPAR® parts, and cares about your satisfaction.

HOW TO USE THIS MANUAL

ESSENTIAL INFORMATION

Consult the Table of Contents to determine which section contains the information you desire.

Since the specification of your vehicle depends on the items of equipment ordered, certain descriptions and illustrations may differ from your vehicle's equipment.

The detailed Index at the back of this Owner's Manual contains a complete listing of all subjects.

SYMBOLS

Some vehicle components have colored labels whose symbols indicate precautions to be observed when using this component. Refer to “Warning Lights and Messages” in “Getting To Know Your Instrument Panel” for further information on the symbols used in your vehicle.

WARNINGS AND CAUTIONS

This Owner’s Manual contains WARNINGS against operating procedures that could result in a collision, bodily injury and/or death. It also contains CAUTIONS against procedures that could result in damage to your vehicle. If you do not read this entire Owner’s Manual, you may miss important information. Observe all Warnings and Cautions.

VAN CONVERSIONS/CAMPERS

The New Vehicle Limited Warranty does not apply to body modifications or special equipment installed by van conversion/camper manufacturers/ body builders. US residents refer to the Warranty Information, Section

2.1.C. Canadian residents refer to the “What Is Not Covered” section of the Warranty Information. Such equipment includes video monitors, VCRs, heaters, stoves, refrigerators, etc. For warranty coverage and service on these items, contact the applicable manufacturer.

Operating instructions for the special equipment installed by the conversion/camper manufacturer should also be supplied with your vehicle. If these instructions are missing, please contact an authorized dealer for assistance in obtaining replacement documents from the applicable manufacturer.

For information on the Body Builder’s Guide refer to www.ramtrucks.com. This website contains dimensional and technical specifications for your vehicle. It is intended for Second Stage Manufacturer's technical support. For service issues, contact an authorized dealer.

VEHICLE MODIFICATIONS/ALTERATIONS

WARNING!

Any modifications or alterations to this vehicle could seriously affect its roadworthiness and safety and may lead to a collision resulting in serious injury or death.

GETTING TO KNOW YOUR VEHICLE

VEHICLE USER GUIDE — IF EQUIPPED

Access your Owner’s Information right through your Uconnect 4C or 4C NAV touchscreen system (if equipped).

To access the Vehicle User Guide on your Uconnect Touchscreen: Press the Uconnect Apps button. From there, press the Vehicle User Guide icon on your touchscreen. No Uconnect registration is required.

Uconnect 4C NAV With 8.4–inch Display Vehicle User

Guide Touchscreen Icon

NOTE: Vehicle User Guide features are not available while the vehicle is moving. If you try to access

while the vehicle is in motion, the system will display the message “Feature not available while the vehicle is in motion”.

Pre-Installed Features

 Your User Guide — Updated in real-time

 Touchscreen convenience

 Maintenance schedules and information

 Comprehensive icon and symbol glossary

 Available when and where you need it

 Customizable interface

 Multilingual

Once you launch your Vehicle User Guide, you will be able to explore your warranty information and radio manual when and where you need them. Your Uconnect system displays the Vehicle User Guide on your touchscreen radio to assist in better understanding your vehicle. There’s no app to download, no phone to connect and no external device needed for playback. Plus, it’s updated throughout the year, in real-time, so it never goes out of date.

Features/Benefits

 Pre-installed on your Uconnect touchscreen

radio

 Enhanced search and browsing capability

 Robust NAV application (if equipped)

 Add selected topics to a fast-access Favor-

ites category

 Icon and symbol glossary

 Warranty information

 Crucial driver information and assistance:

 Operating Instructions

 Warranty Information

 Fluid Level Standards

 Maintenance Schedules

 Emergency Procedures

 911 Contact and More

14 GETTING TO KNOW YOUR VEHICLE

TIP: When viewing a topic, tap the star icon to add it to your Favorites, for easy access in the future.

KEYS

KEY FOB

Your vehicle uses a keyless ignition system. The ignition system consists of a key fob and a START/STOP push button ignition system. The Remote Keyless Entry (RKE) system consists of a key fob and Keyless Enter-N-Go feature.

NOTE: The key fob may not be found if it is located next to a mobile phone, laptop or other electronic device; these devices may block the key fob’s wireless signal.

The key fob allows you to lock or unlock all doors, tailgate, and the RamBox (if equipped), as well as release the tailgate, and activate the Panic Alarm from distances up to approximately 66 ft (20 m). The key fob does not need to be pointed at the vehicle to activate the system.

NOTE:

 In the ON/RUN position, all key fob buttons

will work until the vehicle reaches 2 mph (4 km/h).

 The key fob should not be placed next to the

wireless charging pad (if equipped).

Key Fob

1 — Unlock 2 — LED Indicator 3 — Lock 4 — Tailgate Release (If Equipped) 5 — Remote Start 6 — PANIC 7 — Emergency Key 8 — Remote Lowering (If Equipped)

In case the ignition switch does not change with the push of a button, the key fob may have a low or fully depleted battery. A low key fob battery can be verified by referring to the instrument cluster, which will display directions to follow.

In a situation where the battery is low or fully depleted, a back up method can be used to operate the ignition switch. Put the nose side of the key fob (side opposite of the emergency key) against the START/STOP ignition button and push to operate the ignition switch.

To Unlock The Doors And Tailgate

Push and release the unlock button on the key fob once to unlock the driver’s door. Push the unlock button twice within five seconds to unlock all doors, the tailgate and the RamBox (if equipped).

GETTING TO KNOW YOUR VEHICLE 15

The turn signal lights will flash to acknowledge the unlock signal. The illuminated entry system will also turn on.

NOTE: All doors can be programmed to unlock on the first push of the unlock button. Refer to “Uconnect Settings” in “Multimedia” for further information.

To Lock The Doors And Tailgate

Push and release the lock button on the key fob to lock all doors, the tailgate, and the RamBox (if equipped). The turn signal lights will flash and the horn will chirp to acknowledge the signal.

Sound Horn With Remote Key Lock — If Equipped

This feature will cause the horn to chirp when the doors are locked with the key fob. This feature can be turned on or turned off through the Uconnect Settings.

NOTE: Pushing the lock button on the key fob while you are in the vehicle will activate the vehicle security alarm system. Opening a door with the vehicle security alarm system activated will cause the alarm to sound. Push the unlock button to deactivate the vehicle security alarm system.

Refer to “Vehicle Security Alarm” in this chapter for further information.

Using The Panic Alarm

To turn the Panic Alarm feature on or off, push the Panic button on the key fob. When the Panic Alarm is activated, the turn signals will flash, the horn will pulse on and off, and the interior lights will turn on.

The Panic Alarm will stay on for three minutes unless you turn it off by either pushing the Panic button a second time or drive the vehicle at a speed of 15 mph (24 km/h) or greater.

NOTE:

 The interior lights will turn off if you place the

ignition in the ACC or ON/RUN position while the Panic Alarm is activated. However, the exterior lights and horn will remain on.

 You may need to be less than 35 ft (11 m)

from the vehicle when using the key fob to turn off the Panic Alarm due to the radio frequency noises emitted by the system.

Replacing The Battery In The Key Fob With Remote Control

The replacement battery model is one CR2450 battery.

NOTE:

 Perchlorate Material — special handling may

apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate for further information.

 Do not touch the battery terminals that are

on the back housing or the printed circuit board.

16 GETTING TO KNOW YOUR VEHICLE

1. Remove the emergency key by pushing and holding the release button located on the side of the key fob while pulling the emergency key out with your other hand.

Emergency Key Release

1 — Emergency Key 2 — Release Button

2. Slightly remove the emergency key from the key fob, approximately 10 mm. The blade of the emergency key should just become visible.

3. Holding the key fob with the button side facing down, use the emergency key to pry up the battery cover until the cover releases from the key fob housing.

4. Remove the battery by using the emergency key to pry the battery out of its housing.

NOTE: When replacing the battery, ensure the (+) sign on the battery is facing upward. Avoid touching the new battery with your fingers. Skin oils may cause battery deterioration. If you touch a battery, clean it with rubbing alcohol.

5. Replace the battery by pushing the new battery down on an angle toward the top edge of the opening. Then, push down on the remainder of the battery to lock into place.

Key Fob Battery Replacement

6. To assemble the key fob case, line up the top edge of the back cover with the top of the fob, and press the edges into the interlocking hinges until all edges snap together with no large visual gaps.

NOTE: The key fob battery should only be replaced by qualified technicians. If the battery requires replacement, see an authorized dealer.

Alternative Back Cover Removal Method:

The back cover of the key fob can also be removed by inserting the emergency key into the left or right side open slots, and twisting to pop off the cover.

NOTE: The key fob battery should only be replaced by qualified technicians. If the battery requires replacement, see an authorized dealer.

Programming Additional Key Fobs

Programming the key fob may be performed by an authorized dealer.

GETTING TO KNOW YOUR VEHICLE 17

NOTE: Once a key fob is programmed to a vehicle, it cannot be repurposed and reprogrammed to another vehicle.

General Information

The following regulatory statement applies to all Radio Frequency (RF) devices equipped in this vehicle:

This device complies with Part 15 of the FCC Rules and with Innovation, Science and Economic Development Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause undesired operation.

Le présent appareil est conforme aux CNR d`Innovation, Science and Economic Development applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes:

1. l'appareil ne doit pas produire de brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

La operación de este equipo está sujeta a las siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada.

NOTE: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

IGNITION SWITCH

KEYLESS PUSH BUTTON IGNITION

This feature allows the driver to operate the ignition switch with the push of a button as long as the Remote Keyless Entry key fob is in the passenger compartment.

The Keyless Push Button Ignition has four operating positions; three of which are labeled and will illuminate when in position. The three positions are OFF, ACC, and ON/RUN. The fourth position is START. During START, RUN will illuminate.

NOTE: In case the ignition switch does not change with the push of a button, the key fob may have a low or depleted battery. In this situation, a back up method can be used to operate the ignition switch. Put the nose side (side opposite of the emergency key) of the key fob against the

18 GETTING TO KNOW YOUR VEHICLE

START/STOP ignition button, with your foot applied on the brake pedal, and push to operate the ignition switch.

Keyless Push Button Ignition

1 — OFF 2 — ACC (Accessory) 3 — ON/RUN

The push button ignition can be placed in the following modes:

OFF

 The engine is stopped.

 Some electrical devices (e.g. Central locking,

alarm, etc.) are still available.

ACC

 Engine is not started.

 Some electrical devices are available.

RUN

 Driving position.

 All the electrical devices are available.

START

 The engine will start.

WARNING!

 When exiting the vehicle, always remove

the key fob from the vehicle and lock your vehicle.

 Never leave children alone in a vehicle, or

with access to an unlocked vehicle.

 Allowing children to be in a vehicle unat-

tended is dangerous for a number of reasons. A child or others could be seriously or fatally injured. Children should be warned not to touch the parking brake, brake pedal or the gear selector.

(Continued)

WARNING! (Continued)

 Do not leave the key fob in or near the

vehicle, or in a location accessible to children, and do not leave the ignition of a vehicle equipped with Keyless Enter-N-Go in the ON/RUN mode. A child could operate power windows, other controls, or move the vehicle.

 Do not leave children or animals inside

parked vehicles in hot weather. Interior heat build-up may cause serious injury or death.

CAUTION!

An unlocked vehicle is an invitation for thieves. Always remove key fob from the vehicle and lock all doors when leaving the vehicle unattended.

The engine only runs in the ON/RUN ignition position or from a remote start request.

In case the ignition switch does not change with the push of a button, the key fob may have a low or depleted battery. In this situation, a back up method can be used to operate the ignition switch. Put the nose side (side opposite of the

GETTING TO KNOW YOUR VEHICLE 19

emergency key) of the key fob against the START/STOP ignition button and push to operate the ignition switch.

Back Up Starting Method

NOTE: The key fob may not be able to be detected by the vehicle’s Keyless Enter-N-Go system if it is located next to a mobile phone, laptop or other electronic device; these devices may block the key fob’s wireless signal and prevent the keyless-go system from starting the vehicle.

Refer to "Starting The Engine" in "Starting And Operating" for further information.

REMOTE START — IF EQUIPPED (GASOLINE)

This system uses the key fob to start the engine conveniently from outside the vehicle while still maintaining security. The system has a range of

approximately 300 ft (91 m).

NOTE: Obstructions between the vehicle and the key fob may reduce this range.

HOW TO USE REMOTE START

All of the following conditions must be met before the engine will remote start:

 Gear selector in PARK

 Doors closed

 Hood closed

 Hazard switch off

 Brake switch inactive (brake pedal not

pushed)

 Battery at an acceptable charge level

 PANIC button not pushed

 Fuel meets minimum requirement

 System not disabled from previous remote

start event

 Vehicle security alarm not active

 Malfunction Indicator Light is not illuminated

WARNING!

 Do not start or run an engine in a closed

garage or confined area. Exhaust gas contains Carbon Monoxide (CO) which is odorless and colorless. Carbon Monoxide is poisonous and can cause serious injury or death when inhaled.

 Keep key fobs away from children. Opera-

tion of the Remote Start System, windows, door locks or other controls could cause serious injury or death.

20 GETTING TO KNOW YOUR VEHICLE

REMOTE START ABORT MESSAGE

The following messages will display in the instrument cluster display if the vehicle fails to remote start or exits remote start prematurely:

 Remote Start Cancelled — Door Open

 Remote Start Cancelled — Hood Open

 Remote Start Cancelled — Fuel Low

 Remote Start Cancelled — System Fault

 Remote Start Disabled — Start Vehicle to

Reset

The instrument cluster display message stays active until the ignition is placed in the ON/RUN position.

TO ENTER REMOTE START MODE

Push and release the Remote Start button on the key fob twice within five seconds. The parking lights will flash,

vehicle doors will lock, and the horn will chirp twice (if programmed). Once the vehicle has started, the engine will run for 15 minutes.

NOTE:

 If your power door locks were unlocked,

Remote Start will automatically lock the doors.

 If an engine fault is present or fuel level is

low, the vehicle will start and then shut down in 10 seconds.

 The park lamps will turn on and remain on

during Remote Start mode.

 For security, power window and power

sunroof operation (if equipped) are disabled when the vehicle is in the Remote Start mode.

 The engine can be started two consecutive

times (two 15 minute cycles) with the key fob. However, the ignition must be placed in the ON/RUN position before you can repeat the start sequence for a third cycle.

TO EXIT REMOTE START MODE

ITHOUT DRIVING THE VEHICLE

Push and release the remote start button one time or allow the engine to run for the entire 15 minute cycle.

NOTE: To avoid unintentional shutdowns, the system will disable for two seconds after receiving a valid Remote Start request

TO EXIT REMOTE START MODE AND

RIVE THE V EHICLE

Before the end of the 15 minute cycle, push and release the unlock button on the key fob to unlock the doors and disarm the vehicle security alarm system (if equipped). Then, prior to the end of the 15 minute cycle, place the ignition in the ON/RUN position.

REMOTE START COMFORT SYSTEMS —

F EQUIPPED

When remote start is activated, the heated steering wheel, and driver heated seat features will automatically turn on in cold weather. In warm weather, the driver vented seat feature will automatically turn on when the remote start is activated. These features will stay on through the duration of remote start or until the ignition switch is placed in the ON/RUN position.

GETTING TO KNOW YOUR VEHICLE 21

NOTE: The Remote Start Comfort system can be activated and deactivated through the Uconnect system under “Auto-On Comfort And Remote Start”. Refer to “Uconnect Settings” in “Multimedia” for further information on Remote Start Comfort System operation.

GENERAL INFORMATION

The following regulatory statement applies to all Radio Frequency (RF) devices equipped in this vehicle:

This device complies with Part 15 of the FCC Rules and with Innovation, Science and Economic Development Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:

1. This device may not cause harmful

interference, and

2. This device must accept any interference

received, including interference that may cause undesired operation.

1. l'appareil ne doit pas produire de brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

La operación de este equipo está sujeta a las siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada.

NOTE: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

REMOTE START— IF EQUIPPED (DIESEL)

This system uses the key fob to start the engine conveniently from outside the vehicle while still maintaining security. The system has a range of

approximately 300 ft (91 m).

NOTE:

 Obstructions between the vehicle and the

key fob may reduce this range.

 The Remote Start system will wait for the

Wait To Start indicator light to extinguish before cranking the engine. This allows time for the intake heater to preheat the incoming air, and is normal operation in cold weather. Refer to “Wait To Start Light”, located in “Warning Lights And Messages” in “Getting To Know Your Instrument Panel” for more information.

22 GETTING TO KNOW YOUR VEHICLE

HOW TO USE REMOTE START

All of the following conditions must be met before the engine will remote start:

 Transmission in PARK

 Doors closed

 Hood closed

 Hazard switch off

 Brake switch inactive (brake pedal not

pushed)

 Battery at an acceptable charge level

 PANIC button not pushed

 Fuel meets minimum requirement

 Water In Fuel Indicator Light is not illumi-

nated

 Wait To Start Light Indicator Light is not illu-

minated

 Malfunction Indicator Light is not illuminated

WARNING!

 Do not start or run an engine in a closed

garage or confined area. Exhaust gas contains Carbon Monoxide (CO) which is odorless and colorless. Carbon Monoxide is poisonous and can cause serious injury or death when inhaled.

 Keep key fobs away from children. Opera-

tion of the Remote Start System, windows, door locks or other controls could cause serious injury or death.

REMOTE START ABORT MESSAGE

The following messages will display in the instrument cluster display if the vehicle fails to remote start or exits remote start prematurely:

 Remote Start Aborted — Door Open

 Remote Start Aborted — Hood Open

 Remote Start Aborted — Fuel Low

 Remote Start Aborted — System Fault

The instrument cluster display message is stored until the ignition is placed in the ON/RUN position.

TO ENTER REMOTE START MODE

Push and release the Remote Start button on the key fob twice, within five seconds. The parking lights will flash and the horn will chirp twice (if programmed). In cold ambient temperature conditions, the diesel vehicle may delay crank up to 30 seconds for the Intake Air Heater. Once the vehicle has started, the engine will run for 15 minutes.

NOTE:

 Crank may be delayed up to 75 seconds for

intake air heater operation at high altitudes, and/or extreme cold.

 The park lamps will turn on and remain on

during Remote Start mode.

 For security, power window and power sunroof

operation (if equipped) are disabled when the vehicle is in the Remote Start mode.

 Additional features, such as windshield

wipers, will also not be available while the vehicle is in the Remote Start mode.

 The engine can be started two consecutive

times (two 15 minute cycles) with the key fob. However, the ignition switch must be placed in the ON/RUN position before you can repeat the start sequence for a third cycle.

GETTING TO KNOW YOUR VEHICLE 23

TO EXIT REMOTE START MODE

ITHOUT DRIVING THE VEHICLE

Push and release the Remote Start button one time or allow the engine to run for the entire 15 minute cycle.

NOTE: To avoid unintentional shut downs, the system will disable for two seconds after receiving a valid Remote Start request.

TO EXIT REMOTE START MODE AND

RIVE THE V EHICLE

To exit Remote Start Mode and drive the vehicle before the end of the 15 minute cycle, push and release the unlock button on the key fob to unlock the door and disarm the vehicle security alarm System (if equipped). Then, prior to the end of the 15 minute cycle, place the ignition in the ON/RUN position.

NOTE: The ignition switch must be in the ON/RUN position in order to drive the vehicle.

REMOTE START COMFORT SYSTEMS —

F EQUIPPED

SENTRY KEY

The Sentry Key Immobilizer system prevents unauthorized vehicle operation by disabling the engine. The system does not need to be armed or activated. Operation is automatic, regardless of whether the vehicle is locked or unlocked.

The system uses a key fob, keyless push button ignition and a Radio Frequency (RF) receiver to prevent unauthorized vehicle operation. Therefore, only key fobs that are programmed to the vehicle can be used to start and operate the vehicle. The system cannot reprogram a key fob obtained from another vehicle.

After placing the ignition switch in the ON/RUN position, the vehicle security light will turn on for three seconds for a bulb check. If the light remains on after the bulb check, it indicates that there is a problem with the electronics. In addition, if the light begins to flash after the bulb check, it indicates that someone attempted to start the engine with an invalid key fob. In the event that a valid key fob is used to start the engine but there is an issue with the vehicle electronics, the engine will start and shut off after two seconds.

24 GETTING TO KNOW YOUR VEHICLE

If the vehicle security light turns on during normal vehicle operation (vehicle running for longer than 10 seconds), it indicates that there is a fault in the electronics. Should this occur, have the vehicle serviced as soon as possible by an authorized dealer.

CAUTION!

The Sentry Key Immobilizer system is not compatible with some aftermarket remote starting systems. Use of these systems may result in vehicle starting problems and loss of security protection.

All of the key fobs provided with your new vehicle have been programmed to the vehicle electronics.

KEY PROGRAMMING

Programming key fobs may be performed at an authorized dealer.

REPLACEMENT KEYS

NOTE: Only key fobs that are programmed to the vehicle electronics can be used to start and operate the vehicle. Once a key fob is programmed to a vehicle, it cannot be programmed to any other vehicle.

CAUTION!

 Always remove the key fobs from the

vehicle and lock all doors when leaving the vehicle unattended.

 For vehicles equipped with Keyless

Enter-N-Go — Ignition, always remember to place the ignition in the OFF position.

NOTE: Duplication of key fobs may be performed at an authorized dealer. This procedure consists of programming a blank key fob to the vehicle electronics. A blank key fob is one that has never been programmed.

When having the Sentry Key Immobilizer System serviced, bring all vehicle keys with you to an authorized dealer.

GENERAL INFORMATION

The following regulatory statement applies to all Radio Frequency (RF) devices equipped in this vehicle:

This device complies with Part 15 of the FCC Rules and with Innovation, Science and Economic Development Canada license-exempt

RSS standard(s). Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause undesired operation.

1. l'appareil ne doit pas produire de brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

GETTING TO KNOW YOUR VEHICLE 25

La operación de este equipo está sujeta a las siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada.

NOTE: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

VEHICLE SECURITY ALARM (IF EQUIPPED)

The vehicle security alarm monitors the vehicle doors, tailgate, and ignition for unauthorized operation. When the vehicle security alarm is activated, interior switches for door locks are disabled. The system will turn the horn off after 29 seconds, 5 seconds between cycles, up to 8 cycles if the trigger remains active and then the vehicle security alarm will rearm itself.

TO ARM THE SYSTEM

Follow these steps to arm the vehicle security alarm:

1. Remove the key from the ignition system. Refer to "Starting The Engine" in "Starting And Operating" for further information.

 Make sure the vehicle ignition system is

OFF.

2. Perform one of the following methods to lock the vehicle:

 Push the lock button on the interior

power door lock switch with the driver and/or passenger door open.

 Push the lock button on the exterior

Passive Entry Door Handle with a valid key fob available in the same exterior zone. Refer to "Keyless Enter-N-Go — Passive Entry" in “Doors” in this chapter for further information.

 Push the lock button on the key fob.

3. If any doors are open, close them.

The vehicle security alarm will set when you use the power door locks, or use the key fob to lock the doors. After all the doors are locked and closed, the vehicle security light, in the instrument panel cluster, will flash rapidly for about 16 seconds to indicate that the alarm is being set. After the alarm is set, the vehicle security light will flash at a slower rate to indicate that the system is armed.

TO DISARM THE SYSTEM

The vehicle security alarm can be disarmed using any of the following methods:

1. Push the unlock button on the key fob.

2. Grasp the Passive Entry Door Handle with a valid key fob within 5 ft (1.5 m) of the Passive Entry door handle. If equipped, refer to "Keyless Enter-N-Go — Passive Entry" in "Doors" in this chapter for further information.

3. Cycle the ignition out of the OFF position.

26 GETTING TO KNOW YOUR VEHICLE

The vehicle security alarm is designed to protect your vehicle. However, you can create conditions where the system will give you a false alarm. If one of the previously described arming sequences has occurred, the vehicle security alarm will arm regardless of whether you are in the vehicle or not. If you remain in the vehicle and open a door, the alarm will sound. If this occurs, disarm the vehicle security alarm.

If the vehicle security alarm is armed and the battery becomes disconnected, the vehicle security alarm will remain armed when the battery is reconnected; the exterior lights will flash, and the horn will sound. If this occurs, disarm the vehicle security alarm.

REARMING OF T HE SYSTEM

If something triggers the alarm, and no action is taken to disarm it, the vehicle security alarm will turn the horn off after 29 seconds, 5 seconds between cycles, up to 8 cycles if the trigger remains active and then the vehicle security alarm will rearm itself.

SECURITY S YSTEM MANUAL OVERRIDE

The vehicle security alarm will not arm/disarm if you lock/unlock the doors using the manual door lock.

DOORS

MANUAL DOOR LOCKS

Front and rear doors may be locked by moving the lock knob down. The lock knobs will unlock when the interior handle is used to open the doors.

Door Lock Knob

Front doors may be opened with the inside door handle without lifting the lock knob.

Doors locked before closing will remain locked when closed.

The emergency key will unlock the driver door lock on your vehicle.

WARNING!

 Do not leave children or animals inside

parked vehicles in hot weather. Interior heat build-up may cause serious injury or death.

 For personal security and safety in the

event of an collision, lock the vehicle doors as you drive as well as when you park and leave the vehicle.

 Before exiting a vehicle, always shift the

automatic transmission into PARK, apply the parking brake, turn the vehicle OFF, remove the key fobs from vehicle, and lock all doors. and lock your vehicle.

(Continued)

GETTING TO KNOW YOUR VEHICLE 27

WARNING! (Continued)

 Never leave children alone in a vehicle, or

with access to an unlocked vehicle. Leaving children in a vehicle unattended is dangerous for a number of reasons. A child or others could be seriously or fatally injured. Children should be warned not to touch the parking brake, brake pedal or the gear selector.

 Allowing children to be in a vehicle unat-

tended is dangerous for a number of reasons. A child or others could be seriously or fatally injured. Children should be warned not to touch the parking brake, brake pedal or the gear selector.

 Do not leave the key fob in or near the

vehicle, or in a location accessible to children, and do not leave the ignition of a vehicle equipped with Keyless Enter-N-Go in the ACC or ON/RUN mode. A child could operate power windows, other controls, or move the vehicle.

POWER DOOR LOCKS — IF EQUIPPED

The power door lock switches are on each front door trim panel. Use these switches to lock or unlock the doors.

NOTE: The key fob may not be able to be detected by the vehicle Keyless Enter-N-Go system if it is located next to a mobile phone, laptop or other electronic device; these devices may block the key fob’s wireless signal and prevent the Keyless Enter-N-Go system from starting the vehicle.

Power Door Lock Switches

While the ignition is in the ACC or ON/RUN position, if you push the power door lock switch, and any front door is open, the power locks will not operate. This prevents you from accidentally

locking your key fob in the vehicle. Removing the key fob or closing the door will allow the locks to operate. A chime will sound if the key fob is inside the vehicle and a door is open, as a reminder to remove the key fob.

POWER SIDE STEPS — I F EQUIPPED

The Power Side Steps will extend a step for easier entry and exit of the vehicle.

When configured for “Auto” mode, under “Safety And Driving Assistance” within Uconnect Settings, the Power Side Steps will deploy when either the driver’s or passenger’s side door is opened, or when the deploy setting is activated through the touchscreen. When configured for “Store” mode, the steps will stay in their position but can also be deployed manually through the “controls” menu within the radio touchscreen.

If the vehicle speed exceeds 5 mph (8 km/h), or if the retract setting is selected in the touchscreen, the steps will retract.

Refer to “Uconnect Settings” in “Multimedia” for additional information.

28 GETTING TO KNOW YOUR VEHICLE

KEYLESS ENTER -N-GO — PASSIVE

NTRY (IF E QUIPPED )

The Passive Entry system is an enhancement to the vehicle’s Remote Keyless Entry system and a feature of Keyless Enter-N-Go. This feature allows you to lock and unlock the vehicle’s door(s) without having to push the key fob lock or unlock buttons.

NOTE:

 Passive Entry may be programmed on/off.

Refer to “Uconnect Settings” in “Multimedia” for further information.

 If wearing gloves on your hands, or if it has

been raining/snowing on the Passive Entry door handle, the unlock sensitivity can be affected, resulting in a slower response time.

 If the vehicle is unlocked by Passive Entry

and no door is opened within 60 seconds, the vehicle will re-lock and if equipped will arm the security alarm.

 The vehicle security alarm can be armed/

disarmed by pushing the Passive Entry key fob lock/unlock buttons (if equipped).

 The key fob may not be able to be detected by

the vehicle Passive Entry system if it is located next to a mobile phone, laptop or other electronic device; these devices may block the key fob's wireless signal and prevent the Passive Entry door handle from locking/unlocking the vehicle.

To Unlock From The Driver's Side:

With a valid Passive Entry key fob within 5 ft (1.5 m) of the driver door handle, grab the front driver door handle to unlock the driver's door automatically. The interior door panel lock knob will raise when the door is unlocked.

Grab The Door Handle To Unlock

NOTE: If “Unlock All Doors 1st Press” is programmed, all doors will unlock when you grab hold of the front driver’s door handle. To select between “Unlock Driver Door 1st Press” and “Unlock All Doors 1st Press,” refer to “Uconnect Settings” in “Multimedia” for further information.

To Unlock From The Passenger Side:

With a valid Passive Entry key fob within 5 ft (1.5 m) of the passenger door handle, grab the front passenger door handle to unlock all doors automatically. The interior door panel lock knob will raise when the door is unlocked.

NOTE: All doors will unlock when the front passenger door handle is grabbed regardless of the driver’s door unlock preference setting (“Unlock Driver Door 1st Press” or “Unlock All Doors 1st Press”).

Preventing Inadvertent Locking Of Passive Entry Key Fob In Vehicle:

To minimize the possibility of unintentionally locking a Passive Entry key fob inside your vehicle, the Passive Entry system is equipped

+ 538 hidden pages