Radio Shack 4-Line System Speakerphone with Caller ID and Headset Jack, 43-1752 Owner's Manual

Page 1
4-Line System Speakerphone
with Caller ID and Headset Jack
Owner’s Manual
Please read before using this equipment.
Page 2
ˆ
This phone is ETL listed to UL standards and meets all applicable FCC standards.
WARNING:
shock hazard, do not expose this product to rain or moisture.
CAUTION:
ELECTRIC SHOCK, DO NOT REMOVE COVER OR BACK. NO USER-SERVICE­ABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED PERSONNEL.
!
To reduce the risk of fire or
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
TO REDUCE THE RISK OF
This symbol is intended to alert you to the presence of uninsu­lated dangerous voltage within the product’s enclosure that might be of sufficient magnitude to con­stitute a risk of electric shock. Do not open the product’s case.
This symbol is intended to inform you that important operating and maintenance instructions are included in the literature accom­panying this product.
!
READ THIS BEFORE INSTALLATION
We have designed your phone to conform to federal regulations, and you can connect it to most telephone lines. However, each device you connect to the phone line draws power from the phone line. We refer to this power draw as the device’s Ringer Equivalence Number, or REN. The REN is on the bottom of the base.
If you are using more than one phone or oth­er device on the line, add up all the RENs. If the total is more than five (or three in rural ar­eas), your phone might not ring. In rural ar­eas, a total REN of three might impair ringer operation. If ringer operation is impaired, re­move a device from the line.
IMPORTANT CALLER ID INFORMATION
To use the phone's Caller ID feature, you must be in an area where Caller ID service is available and you must subscribe to the ser­vice.
Where Caller ID is offered, one or more of the following options are generally available:
• caller's number only
• caller's name only
• caller's name and number
Your phone displays the caller's name only if that option is available in your area.
The actual number of Caller ID records your phone will store depends on the amount of Caller ID information sent by the phone com­pany.
FCC STATEMENT
This phone complies with Part 68 of the
Rules
. You must, upon request, provide the FCC Registration Number and the REN to your phone company. These numbers are on the bottom of the phone.
FCC
RadioShack and RadioShack.com are trademarks used by RadioShack Corporation.
2
©
2000 RadioShack Corporation. All Rights Reserved.
Important Information
Page 3
You must not connect your phone to:
• coin-operated systems
• party-line systems
• most electronic key phone systems
This phone complies with the limits for a Class B device as specified in Part 15 of the
FCC Rules
protection in a residential area. However, your phone might cause TV or radio interfer­ence even when it is operating properly. To eliminate interference, you can try one or more of the following corrective measures.
• Reorient or relocate the TV's receiving
• Increase the distance between the tele-
• Consult your local RadioShack store if
This equipment is capable of providing user access to interstate providers of operator services through the use of access codes. Modification of this equipment by call aggre­gators to block access to dialing codes is a violation of the Telephone Operator Con­sumers Act of 1990.
. These limits provide reasonable
antenna.
phone and the radio and TV.
the problem still exists.
Also, the phone company can make changes to its lines, equipment, operations, or proce­dures that could affect the operation of this telephone. The telephone company notifies you of these changes in advance, so you can take the necessary steps to prevent interrup­tion of your telephone service.
LIGHTNING
Your telephone has built-in protection circuits to reduce the risk of damage from surges in telephone line and power line current. These protection circuits meet or exceed the FCC requirements. However, lightning striking the telephone or power lines can damage your telephone.
Lightning damage is not common. Neverthe­less, if you live in an area that has severe electrical storms, we suggest that you unplug your phone when storms approach to reduce the possibility of damage.
THE FCC WANTS YOU TO KNOW
In the unlikely event that your phone causes problems on the phone line, the phone com­pany can temporarily discontinue your ser­vice. If this happens, the phone company attempts to notify you in advance. If advance notice is not practical, the phone company notifies you as soon as possible and advises you of your right to file a complaint with the FCC.
Important Information
3
Page 4
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Contents
Features .................................................................................................................................. 6
Installation .............................................................................................................................. 7
Installing Backup Batteries ................................................................................................ 7
Selecting a Location .......................................................................................................... 8
On a Desk Top ........................................................................................................... 8
On a Wall or Wall Plate .............................................................................................. 9
Preparation ........................................................................................................................... 11
Setting Extension Numbers ............................................................................................. 11
Setting the Dialing Mode ................................................................................................. 11
Setting the Date and Time .............................................................................................. 11
Enabling and Disabling Telephone Lines ........................................................................ 12
Setting the Area Code ..................................................................................................... 12
Adjusting the Ringer Volume ........................................................................................... 12
Resetting the Phone ....................................................................................................... 13
Telephone Operation ....................................... ..................................................................... 14
Line Status ...................................................................................................................... 14
Line Lock ......................................................................................................................... 14
Making and Answering a Call .......................................................................................... 14
Switching Between the Handset and the Speakerphone ................................................ 15
Adjusting the Volume ...................................................................................................... 15
Using Pause/Redial .................................... .. ................................................................... 15
Using Auto Redial ........................................................................................................... 15
Using Flash ..... ..................................... ... .................................... ... ............................... .. 16
Using Hold ....................................................................................................................... 16
Using Privacy ....................................... ... ... .................................... ... .............................. 16
Using the Timer ............................................................................................ ... ... ............. 16
Conference Calling .......................................................................................................... 17
With Two Outside Callers ......................................................................................... 17
With One Outside Caller and One or More Internal Stations ................................... 17
Using DND (Do Not Disturb) ........................................................................................... 17
Using Tone Services On a Pulse Line ............................................................................. 18
Memory Dialing ........ ....................................................................................................... 18
Storing Numbers into Memory ................................................................................. 18
Using the Index Card .......................................... ... ... .................................... ... ... ..... 18
Clearing Memory Numbers ...................................................................................... 19
Entering a Pause ............................. ... .................................... ... ... ........................... 19
Dialing Stored Numbers ........................................................................................... 19
Chain-Dialing Service Numbers ...................................................... ......................... 19
Testing Stored Emergency Numbers ....................................................................... 19
Using an Optional Headset ............................................................................................. 19
4
Contents
Page 5
Intercom and Paging Operation ......................................................................................... 20
Making an Intercom Call ................................................................................................. 20
Answering an Intercom Call ............................................................................................ 21
Paging One Station ........................................................................................................ 21
Paging All Stations ......................................................................................................... 21
Answering a Page .......................................................................................................... 21
Transferring a Call .................................................. ........................................................ 22
Caller ID Operation .............................................................................................................. 22
Caller ID Messages ........................................................................................................ 22
Reviewing Caller ID Records .......................................................................................... 23
Storing Numbers from Caller ID Records ....................................................................... 23
Deleting Caller ID Records ............................................................................................. 23
Using Caller/Dial ........................................................ ... ... ............................................... 24
Troubleshooting ................................................................................................................... 25
Care ................................................................................................................................ 26
Contents
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Page 6
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Features
Your RadioShack 4-Line System with Caller ID and Headset Jack is a complete four-line telephone system that shows the caller's telephone number (and name, if available i n your area) and the date and time of each call, as provided by your local telephone company to Caller ID service subscribers. You can connect up to four separate tele­phone numbers to up to 12 individual system phones and use each number as an exten­sion telephone station to make and receive calls.
TELEPHONE FEATURES
Intercom with All Call Paging
call an individual station, or page all stations at the same time.
Conference Calling
3-way conversation with two callers or with one caller and one other station at the same time.
Speakerphone
phone conversations.
40-Number Memory Dialing
store up to 40 phone numbers in memory for easy dialing.
Hold
— lets you put a call on hold so you
can answer another one.
Redial and Auto Redial
dial the last dialed number with the press of a button, or set the station to automatically re­dial the last dialed number up to ten times.
— lets you conduct a
— allows hands-free tele-
— lets you
— lets you
— lets you quickly
Volume Control
ume of the sound you hear through the hand­set, phone, or headset.
Headset Jack
al headset for added convenience.
Tone or Pulse Dialing
phone with either type of dialing.
DND (Do Not Disturb)
incoming and intercom calls and pages so your current call is not interrupted.
Hearing Aid Compatible
this telephone with hearing aids that have a T (telephone) switch.
— lets you adjust the vol-
— lets you connect an option-
— lets you use your
— lets you disable all
— lets you use
CALLER ID FEATURES
99 Memory Caller ID
er ID records with name and number or name only, depending on the information your phone company provides.
Review Scrolling
through all records in Caller ID memory.
Caller ID Redial
number in a Caller ID record with the touch of a button.
Message Waiting
have received a voice mail message (i f you have subscribed to a message service from your local phone company).
— stores up to 99 Call-
— lets you easily scroll
— lets you dial the phone
— lets you know that you
Privacy
the room without being overheard by the per­son(s) on the phone.
Liquid Crystal Display
time, call time, the phone or extension num­ber you dialed, and other helpful information.
6
— lets you talk to someone else in
— displays the date,
Features
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ˆ
Installation
To fully use the phone's features with all 4 lines, you must connect it to four separate telephone lines, each with its own telephone number. However, you can choose to con­nect the phone to only one, two, or three telephone lines.
Important:
the telephone lines before you plug in its AC adapter. Otherwise, each station will have the same extension number and the paging and intercom features will not work until you properly set all extensions (see “Setting Ex­tension Numbers” on Page 11).
Notes:
• If you connect two or more phones, they
• The first phone you connect to Line 1 is
• You can connect your phone directly to
• If you do not have 2-line phone jacks,
Line 1
You must connect the phone to
must all be connected to the same Line 1 telephone number.
automatically set to Extension 11. Any additional 4-Line System Speaker­phones you connect to Line 1 continues to ring and displays set a new extension number (see “Set­ting Extension Numbers” on Page 11).
one or two 2-line modular phone jacks.
you can use 1-line modular phone jacks or combine up to four 1-line modular phone jacks using 2-line couplers (not supplied).
Line 2
2-Line Coupler
EXT 00
2-Line Coupler
until you
Line 3
Line 4
• If your phone line jacks are not modular jacks, you can update the wiring your­self, or, you can have the phone com­pany update the wiring for you.
• The USOC number of the two-line jack to be installed is RJ14C (or RJ14W for a wall plate jack). The USOC number for a single-line jack is RJ11C (or RJ11W for a wall plate jack).
• Jacks, couplers, adapters and other components are available at your local RadioShack store.
INSTALLING BACKUP BATTERIES
The phone requires AC power to operate. However, if AC power fails or you unplug the phone, three AAA backup batteries (not sup­plied) save stored information. For the best performance and longest life, we recom­mend RadioShack alkaline batteries.
Cautions:
• Always use fresh batteries of the required size and type.
• Do not mix old and new batteries, differ­ent types of batteries (standard, alka­line, or rechargeable), or rechargeable batteries of different capacities.
• Disconnect the phone from the phone line(s) before replacing the backup bat­teries.
Note:
The backup batteries hold the stored setup selections in memory as long as the batteries are fully charged. To avoid losing stored information when replacing the batter­ies, leave the AC adapter plugged in, and have fresh batteries ready to install before removing the old ones.
Installation
7
Page 8
1. Use a Phillips screwdriver to remove the
Wide End
screw from the battery compartment cover, then remove the cover by press­ing the cover's tab and lifting the cover off.
2. Install three AAA batteries (n ot su ppli ed) as indicated by the polarity symbols (+ and –) marked inside the battery com­partment.
3. Replace the cover and the screw.
BATT
When
Warning:
and properly. Do not burn or bury them.
Caution:
for a month, remove the batteries. Batteries can leak chemicals that can destroy electron­ic parts.
appears, replace the batteries.
Dispose of old batteries promptly
If you do not plan to use the phone
Cautions:
You must use a Class 2 power source that supplies 12V DC
!
and delivers at least 400 mA. Its center tip must be set to positive and its plug must fit the phone's
12VDC 400mA
adapter meets these specifications. Using an adapter that does not meet these specifications could damage the phone or the adapter.
• Always connect the AC adapter to the phone before you connect it to AC power. When you finish, disconnect the adapter from AC power before you dis­connect it from the phone.
jack. The supplied
POWER
On a Desk Top
Follow these steps to place the phone on a desk, shelf, or table.
1. Remove the mounting bracket from the bottom of the base by pressing and holding in both tabs, then gently pulling the wide end of the bracket and lifting it off.
SELECTING A LOCATION
You can place the phone on a flat surface such as desk, shelf, or table, or mount it di­rectly on the wall or on a standard wall plate. Select a location that is:
• near an AC outlet
• near the desired telephone line jack(s)
• out of the way of normal activities
• away from electrical machinery, electri­cal appliances, metal walls or filing cabi­nets, wireless intercoms, alarms, and room monitors
8
Installation
2. Plug one end of the supplied two-line
L1/2
long modular cords into of the phone. Then plug one end of the other two-line long modular line cord into
L3/L4
.
3. Insert the supplied AC adapter's barrel plug into back of the phone, then route the adapter cord through the strain relief slot on the bottom of the base.
POWER 12VDC 400mA
on the back
on the
Page 9
4. Insert the tabs on
Wide End
the narrow end of the mounting bracket into the upper slots near the center of the base, push the wide end of the bracket until it clicks into place, then place the phone on the desk.
5. Plug the modular cord’s other ends into the modular phone line jack(s) for Lines 1 through 4, then plug the AC adapter into a standard AC outlet.
izing.. 12:00
briefly appears, then
AM/EXT 11 FRI
Initial-
JAN 01
appears.
1. Remove the mounting bracket from the bottom of the base by pressing and holding in both spring tabs, then gently pulling the wide end of the bracket and lifting it off.
2. Insert the tabs on the narrow end of the mounting bracket upward into the lower slots near the center of the base, then push down on the wide end of the bracket until it clicks into place.
Line 1 Line 2
Line 3 Line 4
6. Plug one end of the coiled cord into the modular jack on the handset. Then con­nect it to the jack on the left side of the base. Place the handset in the cradle.
Note:
Your local RadioShack store sells a variety of longer coiled handset cords, which are especially useful when you mount the phone on the wall.
On a Wall or Wall Plate
To mount the phone directly on a wall, you need two screws (not supplied) with heads that fit into the keyhole slots on the bottom of the phone.
If you are mounting the phone directly on the wall, drill two holes 3 apart. Then thread a screw into each hole, letting the heads extend about 3/16 inch (5 mm) from the wall.
15
/16 inches (100 mm)
3. Plug one end of the long modular line cord (or the two-line short cord for wall
L1/L2
plate) into
on the back of the phone. Then plug one end of the other long modular line cord into
L3/L4
.
4. Insert the supplied AC adapter's barrel plug into
POWER 12VDC 400mA
on the back of the phone, then route the adapter cord through the strain relief slot on the back of the base.
T o mount the phone on a wall plate
5.
, plug the other end of the short line cord into the two-line wall plate jack, and the end of the other long line cord into the other modular wall jack. Then align the phone's keyhole slots with the wall plate studs and slide the phone downward to secure it.
Installation
9
Page 10
To mount the phone directly on a wall
with the power cord and the modular cords hanging over the bracket, align the phone's keyhole slots with the screws and slide the phone downward to secure it, then plug the ends of the modular cords into the modular phone line jack(s) for Line 1 through 4.
6. Plug the AC adapter into a standard AC outlet.
Initializing..
appears, then
11
FRI
appears.
JAN 01 12:00 AM/EXT
briefly
7. Lift and rotate the handset holder 180°, then snap it back into place so it holds the handset.
Handset Holder
,
8. Plug one end of the coiled cord into the modular jack on the handset. Then con­nect it to the jack on the left side of the base. Place the handset in the cradle.
Note:
Your local RadioShack store sells a variety of longer coiled handset cords, which are especially useful when you mount the phone on the wall.
10
Installation
Page 11
ˆ
Preparation
SETTING EXTENSION NUMBERS
When you connect more than one phone, you must also set a different extension num­ber for each station so you can use the pag­ing and intercom features.
Follow these steps to set the extension num­ber for each phone station.
1. Press
2. Press
3. Enter the extension number (11–22) you
4. Press
Note:
tension number that has already been used
PROGRAM
, then #.
∗∗∗∗
want to assign to that station.
INTERCOM
The phone rings once.
If you try to set up a phone with an ex-
MEMORY
.
to store the number.
appears.
for another station, the phone rings and dis-
EXT 00
plays extension number.
until you select an available
SETTING THE DIALING MODE
Follow these steps to set the phone for the type of service you have — tone or pulse.
Note:
The phone is preset for tone service.
1. Press
2. Press
3. Press
4. Press
PROGRAM
#
∗∗∗∗
0
if you have tone service, or
press 1 if you have pulse service.
PRIVACY
phone rings once.
MEMORY
.
.
∗∗∗∗
to store the setting. The
appears.
SETTING THE DATE AND TIME
To set the date and time, you must use this forma t: MMDDWHHMMA. For example, to set De­cember 25, Thursday, 3:30 PM, enter
122550330#
.
Use this table to find the values used for your telephone.
Month (MM) Date (DD) Weekday (W) Hour (HH) Minute (MM) AM/PM (A)
01 — January 02 — February 03 — March 04 — April 05 — May 06 — June 07 — July 08 — August 09 — September 10 — October 11 — November 12 — December
01–31 1 — Sunday
2 — Monday 3 — Tuesday 4 — Wednesday 5 — Thursday 6 — Friday 7 — Saturday
01–12 00–59
Preparation
— AM
# — PM
11
Page 12
Notes:
• You must enter two digits for the month, date, hour, and minute.
4. Press telephone line.
5. Press
HOLD
1
to enable or 0 to disable the
. The phone beeps once.
• The clock uses the 12-hour format.
Follow these steps to set the time and date.
1. Press
2. Enter the desired values. The telephone
Notes:
• The phone automatically sets the year
• When you make an invalid entry (such
• If you make a mistake when entering the
CLOCK/FORWARD
TIME
00:00 6 00:00 AM
rings after you enter the last setting.
when you enter the month, date, and day.
as 13 for the month), the phone rings and the display shows the previously stored time and date. If this happens, simply start from Step 1.
date and time, simply start from Step 1.
SET DATE/
.
appears.
ENABLING AND DISABLING TELEPHONE LINES
Follow these steps to enable or disable tele­phone lines.
Note:
If you do not have four subscribed telephone lines for the phone, be sure to dis­able the unused line. Otherwise, records from the active lines may be recorded on the unused line.
1. Press
PROGRAM
MEMORY
.
appears.
SETTING THE AREA CODE
Note:
If you do not complete each step with­in 30 seconds, the phone exits programming. Start again at Step 1.
1. Press
2. Enter a 3-digit area code.
3. Press
To delete the area code, press then
PROGRAM
HOLD
HOLD
. The phone rings once.
MEMORY
.
. The phone rings once.
appears.
PROGRAM
ADJUSTING THE RINGER VOLUME
Your phone has four ringer volume levels for each line — off, low, middle, and high. Follow these steps to adjust the ringer volume when the phone is not being used.
1. Press
2. Press 1, 2, 3, or 4 on the keypad to
3. Press
CONFERENCE
select the desired phone line.
VOLUME
adjust the ringer volume. To turn off the ringer volume, repeatedly
VOLUME
press stops.
To adjust a line's ringer volume when that line rings, simply press
VOLUME
or
9999
.
8888
.
VOLUME
or
9999
until the ringing
9999
VOLUME
to
8888
2. Press
3. Press the number key 1, 2, 3, or 4 to select the telephone line you want to enable or disable.
12
and #.
∗∗∗∗
Preparation
Note:
If there is more than one line ring-
ing at the same time, pressing
VOLUME
8888
or
ume for each line that is ringing.
9999
adjusts the ringer vol-
VOLUME
Page 13
RESETTING THE PHONE
Follow these steps to clear the stored infor­mation in the phone.
1. Press
2. Press
Dialing mode Tone Ringer volume level Middle Phone’s station exten-
sion number Speakerphone volume
level Handset volume level Low Caller ID records Cleared Headset volume level Middle Stored Memory Num-
PROGRAM
#
∗∗∗∗
Item Setting Item Setting
MEMORY
.
#.
∗∗∗∗
appears.
11 Calendar
Volume level 4 Area code Cleared
3. Press
Note:
is automatically set to Extension 11. Any ad­ditional 4-Line System Speakerphones you connect to Line 1 and reset continues to ring and displays tension number (see “Setting Extension Numbers” on Page 11).
bers
PRIVACY
phone rings.
The first phone you connect to Line 1
to store the setting. The
EXT 00
until you set a new ex-
JAN 01 FRI 12:00 AM
Cleared
Preparation
13
Page 14
ˆ
Telephone Operation
LINE STATUS
Each line’s button has a status indicator.
Indicator Status
Off Not in use Flashes once every 2 seconds In use Flashes once every 2 seconds Incoming call Flashes 4 times every second A call is on hold Flashes once every second A call is on hold at another station
Note:
The indicator’s flashing duration when the line is in use is longer than the flashing duration for an incoming call.
LINE LOCK
Each time you pick up the handset or press
SPKR PHONE
phone's line lock feature automatically locks to prevent all other internal stations from us­ing that line.
You can release the line lock and let another station join in the call by pressing the line button. The phone rings once and other sta­tions can join the call.
To reapply line lock during the same call, press the line button again. A double ring sounds and all other internal stations are dis­connected (if they joined your call) and locked out.
to make or answer a call, the
MAKING AND ANSWERING A CALL
To make a call with the handset, pick up the handset. The telephone automatically se­lects an available line (or you can select a line). When you hear the dial tone, dial the
phone number (you see the number as you dial).
To make a call using the speakerphone,
SPKR PHONE
press cator lights. Dial the phone number (you see the number as you dial).
To answer an incoming call, pick up the handset or press
To end a call, place the handset back on the cradle or press
Notes:
• If someone at another station answers an incoming call before you do, your sta­tion is locked out and you hear either the dial tone from another unused phone line, or silence if all other lines are being used by other stations.
• The speakerphone does not operate without AC power. You cannot operate it during a power failure.
• You cannot use the speakerphone with a headset connected to the phone.
. The SPKR PHONE indi-
SPKR PHONE
SPKR PHONE
.
again.
14
Telephone Operation
Page 15
SWITCHING BETWEEN THE HANDSET AND THE SPEAKERPHONE
To switch from the handset to the speaker­phone during a call, press SPKR PHONE indicator lights. Then place the handset on the base.
To switch from the speakerphone to the handset, just lift the handset and resume your conversation. The speakerphone and the SPKR PHONE indicator automatically turn off.
Note:
When you use the speakerphone, only one extension can talk over the phone line at a time.
SPKR PHONE
. The
To redial the last number with the speaker­phone or headset, press
The phone automatically selects an available line and dials the number.
Notes:
• When you redial a phone number that includes a tone/pulse mode change, the phone pauses for about 2 seconds at the point where you set tone/pulse (see “Using Tone Services On a Pulse Line” on Page 18).
• When you redial a phone number that includes a flash entry, the phone only redials the numbers you pressed after
FLASH
.
PAUSE/REDIAL
.
ADJUSTING THE VOLUME
You can set any of three different volume levels (high, medium, low) for the handset and headset, or 16 volume levels for the speakerphone. To increase or decrease the volume when using the handset, speaker­phone or connected headset, repeatedly
VOLUME
press
Notes:
• The handset volume is preset to the low­est volume level, the headset volume is preset to the middle volume level, and the speakerphone volume is preset to the fourth volume level.
• The phone rings when it reaches the highest or lowest volume level.
8888
VOLUME
or
9999
.
USING PAUSE/REDIAL
The redial memory holds up to 32 digits, so it can store long-distance as well as local num­bers. You can quickly redial the last number you dialed from that station.
USING AUTO REDIAL
You can set your phone to automatically re­dial a number up to ten times. This feature lets you concentrate on your work instead of having to repeatedly dial a number u ntil you get an answer.
1. While the handset is on the cradle and
SPKR PHONE
line button.
2. Press PHONE indicator flashes and the PRI­VACY indicator lights.
The phone redials the last number you dialed up to ten times, every 30 sec­onds.
3. When the person answers, pick up the handset or press cancels auto redial.
To cancel auto redial while the phone is redi­aling, simply press
is off, press an available
PAUSE/REDIAL
PAUSE/REDIAL
. The SPKR
SPKR PHONE
. This
again.
To redial the last number with the handset, lift it then press
PAUSE/REDIAL
.
Telephone Operation
15
Page 16
Notes:
USING HOLD
• Be sure to cancel auto redial if you leave the area of your telephone. Otherwise, your phone will hang up 30 seconds after the called person answers, then will redial again 30 seconds later, up to ten times. This could be annoying to the called person and, if you are calling a long-distance number, you are charged for each call.
• You can also use auto redial to automat­ically redial a number from a Caller ID record up to ten times. Follow the steps under “Using Caller/Dial” on Page 24 to dial the desired Caller ID record. When the phone number cannot be success­fully dialed the first time, press
REDIAL
to redial it.
PAUSE/
USING FLASH
Many special telephone services require a switchhook signal. When you press the phone produces the electronic equivalent of a switchhook signal.
For example, if you subscribe to Call Waiting (a special telephone company service), you
FLASH
can press
to put your current call on hold and take another incoming call. Then you can repeatedly press
FLASH
between the two calls.
Notes:
• If you do not have a special telephone service that uses
FLASH
might disconnect the current call.
• Do not press
FLASH
FLASH
to hang up the
speakerphone.
• The phone's redial memory stores only digits you entered after you press
FLASH
.
FLASH
to alternate
, pressing
You can hang up the handset or use one of the other phone lines without disconnecting the current call, by putting a call on hold.
When you put a call on hold, line lock is can­celled so you can put a call on hold at one station and pick up the call on another sta­tion.
To place a call on hold, press
HOLD
up a line that is on hold, simply press that line's button.
You can alternate between two lines by
HOLD
pressing
to put your current line on hold, then pressing the button for the other line you want to pick up.
Note:
If you press the other line's button
HOLD
without first pressing
, the first call is
disconnected.
USING PRIVACY
,
If you do not want the person on the other end of the phone line to hear your conversa­tion with someone else at your location, press
PRIVACY
. The PRIVACY indicator lights and the microphone turns off, but you can still hear the calling party.
Press
PRIVACY
again to resume your conver-
sation.
USING THE TIMER
The telephone's timer displays elapsed time in minutes and seconds, up to 59 minutes and 59 seconds. This helps you track how long each call lasts.
To start the timer, press
00:00
appears, then the timer starts count-
ing.
TIMER/BACKWARD
. To pick
.
16
Telephone Operation
Page 17
Note:
After the timer reaches
59
seconds, it starts counting again from
minutes, 0 seconds unless you stop it. To stop the timer, press
again.
59
minutes,
TIMER/BACKWARD
With One Outside Caller and One
0
or More Internal Stations
Follow these steps to have a conference call with one outside caller and any or all other internal stations.
The display automatically returns to the cur­rent time display within 6 seconds after you stop the timer or hang up the phone.
CONFERENCE CALLING
Conference calling lets you conduct 3-way conversations with two outside callers, or with one outside caller and one or more other internal stations.
With Two Outside Callers
Follow these steps to have a conference call with two outside callers.
1. Place the first call on hold by pressing
HOLD
.
2. Place or answer a call on any of the other three lines.
3. With the second call connected, press
CONFERENCE
nected.
To end the conference call, simply hang up. To disconnect one of the callers from the
conference call, simply press the line button for the caller you want to have stay on the line.
To end the conference call and talk to both callers individually, press the conference call and puts both calls on hold (see “Using Hold” on Page 16 ).
To start the conference call again, while both calls are on hold, pick up one of the calls then press
. All three parties are con-
HOLD
CONFERENCE
.
. This ends
1. Place the outside caller on hold by
HOLD
pressing
2. Press
3. When the station answers, press
To disconnect the other station and reen­gage line lock, simply press the line button. The phone rings twice and the other internal station is disconnected.
Note:
reengage it.
INTERCOM
number you want to join your call.
FERENCE
nected. Or, you can release line lock and let
another station join in the call. Simply press the line button for the current call. After you hear a short ring, someone at another station can join your call by picking up the handset or pressing
PHONE
, then pressing the appropriate
line button.
Only the station releasing line lock can
.
and dial the station
CON-
. All three parties are con-
SPKR
USING DND (DO NOT DISTURB)
You can lock out all incoming calls or pages when you do not want to be disturbed. Sim­ply press your phone does not accept incoming calls, intercom calls, or pages (see “Intercom and Paging Operation” on Page 20). However, you can still make calls and use the intercom from your telephone.
To release DND, simply press again.
DND/DELETE
.
DND
appears and
DND/DELETE
Telephone Operation
17
Page 18
Notes:
• If you call a station that is using DND, you hear a busy signal.
• To prevent unauthorized access to spe­cial services, we recommend you do not store a personal identification number in memory.
• If you are using DND when an intercom call comes in, the intercom indicator blinks rapidly and the caller's number appears on the display. If you choose to answer the call, press
INTERCOM
.
USING TONE SERVICES ON A PULSE LINE
Some special services, such as bank-by­phone, require tone signals. If you have pulse service, you can still use these special tone services by following these steps.
Dial the service's main number as usual, then simply press answers. Any additional keys you press are sent as tone signals.
After you complete the call, hang up the handset or press automatically resets to pulse dialing.
TONE/
SPKR PHONE
when the service
∗∗∗∗
. The phone
MEMORY DIALING
You can store up to 40 numbers in the phone's memory locations. Then you can quickly dial the numbers stored in these memories by pressing one or two buttons.
The number to store can be up to 16 digits long.
Storing Numbers into Memory
Each of the 20 memory locations can have up to 2 phone numbers stored in it — into ei­ther an upper or lower memory position.
Notes:
1. Press
2. Enter the number you want to store,
Notes:
• To store the last number you dialed, sim-
• If you make a mistake while entering the
3. Select the memory location where you
The telephone rings and stores the number.
PROGRAM
including any pause/redial or flash entries (see “Entering a Pause” on Page 19 or “Using Flash” on Page 16).
ply press
number, start again from Step 1.
want to store the number. For an upper memory position, simply
press a memory button. For a lower memory position, press
LOWER
PAUSE/REDIAL
, then a memory button.
MEMORY
.
appears.
.
Using the Index Card
1. Insert a flat-blade screwdriver into the slot at the right side of the base’s plastic cover, then lift the cover and remove it.
2. Write the name next to the appropriate memory location number. The card has an upper and lower position for each memory location.
3. Insert the plastic cover’s tabs into the slots on the base, align the memory but­tons with the cover, and carefully press down on the cover to secure it.
• Leave the handset in the cradle when you store numbers.
18
Telephone Operation
Page 19
Clearing Memory Numbers
To clear a number stored in an upper memo­ry position, press memory location button.
To clear a number stored in a lower memory position, press desired memory location button.
The telephone rings once to indicate the number is cleared.
PROGRAM
PROGRAM, LOWER
then the desired
then the
Entering a Pause
In some telephone systems, you must dial an access code (9, for example) and wait for a second dial tone before you can dial an out­side number. You can store the access code with the phone number; however, you must also store a pause after the access code to allow the outside line time to connect. To en­ter a 2-second pause, press For a longer pause, press ditional times.
Note:
You must enter at least one digit be-
fore you can store a pause.
PAUSE/REDIAL
PA US E / RE DI A L
ad-
Dialing Stored Numbers
To dial a number stored in memory
handset or press other than 1, press the line button then:
SPKR PHONE
To dial a number stored in upper memory
press the desired memory location button.
To dial a number stored in lower memory
LOWER
press tion button.
then the desired memory loca-
, lift the
. To use a line
Chain-Dialing Service Numbers
For quick recall of numbers for special ser­vices (such as alternate long distance or bank by phone), store each group of num­bers in its own memory location.
To use the stored special service informa­tion, dial the service's main number list. Then, at the appropriate place in the call,
LOWER
press for the location where the additional informa­tion is stored.
(if necessary) then the button
Testing Stored Emergency Numbers
If you stored an emergency service's number (police department, fire department, ambu­lance) and you choose to test the stored number, make the test call during the late evening or early morning hours to avoid peak demand periods. Also, remain on the line to explain the reason for your call.
USING AN OPTIONAL HEADSET
Your phone is equipped with a headset jack
.
on the base. This jack allows you to connect an optional headset (not supplied) so you can move around within the headset cord's length.
Follow these steps to use a headset:
1. Gently pull up the cover on the jack on the right side of the base then insert the headset's into the jack. The phone rings and the SPKR PHONE indicator flashes.
,
2. Route the headset cord through the strain relief slot at the right side of the
,
phone.
3. Place the headset on your head with the earpiece over either ear and adjust the microphone boom until it is about even with your chin.
4. Press
SPKR PHONE
calls.
3
/32-inch (2.5 mm) plug
to make or receive
Telephone Operation
19
Page 20
5. When you finish the conversation, press
SPKR PHONE
Be sure to replace the headset jack's rubber cover when you finish using a headset.
ˆ
Intercom and Paging Operation
to hang up.
Note:
Connecting a headset disconnects the
handset's earpiece and microphone.
You can call other stations connected to the same phone line using either the intercom or the paging feature.
Using the phone's intercom feature lets you make a telephone call to another station so you can conduct a two-way conversation when the called station answers.
Using the phone's paging feature lets you announce your message directly to one or all of the stations instead of making the stations ring.
• If no station answers, your page is sim­ply making a one-way call.
• When a station answers, your page changes into an intercom call.
MAKING AN INTERCOM CALL
Before you make an intercom call, check the intercom status indicator to be sure no one else is using the intercom.
Indicator Status
Off Not in use Displays steadily In use by another station Flashes rapidly Receiving an intercom call Flashes once
every 2 seconds
In use/Making an intercom call
appears, and you hear a steady tone through the speaker or headset.
Or, lift the handset, then press
COM
ICM
.
appears and you hear a
steady tone through the handset.
2. Within 10 seconds, enter the extension
11
number ( want to call. That station's intercom indi­cator flashes rapidly, and that station repeatedly sounds a double ring.
Notes:
• If the called party does not answer your intercom call, you can page that station by pressing
• If you do not dial the extension number within 10 seconds after pressing
COM
tone and you must redial.
• You can use the upper memory location buttons to dial an extension number. For example, use the first location button to dial extension 11, the second location button to dial extension 12, the third location button to dial extension 13, and so on.
• If the called station's DND feature is acti­vated, or the called station is busy, your telephone sounds an intercom busy sig­nal.
to 22) for the station you
PAGE
.
, the telephone sounds a steady
INTER-
INTER-
1. Press
20
INTERCOM
with the speakerphone or headset.
to use the intercom
ICM
Intercom and Paging Operation
• An intercom call to one station can be answered by any other station.
Page 21
3. When the person answers, talk into the speakerphone or handset.
4. To end an intercom call, press
PHONE
or hang up the handset.
SPKR
3. Lift the handset and speak your announcement or talk into the speaker­phone.
Notes:
ANSWERING AN INTERCOM CALL
When someone makes an intercom call to your extension, the telephone sounds a dou­ble ring, the calling party's number appears on the display, and the intercom indicator blinks rapidly. (If you are on the phone, the ringer volume is reduced.)
To answer the intercom call, lift the handset, or press using the headset or speakerphone. To end the intercom call, press hang up the handset.
Note:
when an intercom call comes in, the intercom indicator blinks rapidly and the calling party's number appears on the display. To answer the call, press
INTERCOM
If you are using DND (do not disturb)
INTERCOM
SPKR PHONE
or
SPKR PHONE
.
when
or
PAGING ONE STATION
1. To page another phone using the speak-
PAGE
erphone, press and the phone turns on and sounds an intercom tone.
2. Enter the desired extension number or use the upper memory location buttons to page extensions 11–22 (see Notes below). Your phone rings and displays the number you are calling.
PAGE
and your extension number appear on the paged station. The paged station’s PRIVACY indicator lights to show its microphone is turned off and its speaker automatically turns on.
.
PAGE
appears
• You can change from an individual page to an intercom call by pressing
COM
.
• Use the upper memory location buttons to dial an extension number. For exam­ple, use the first location button to page extension 11, the second location button to page extension 12, the third location button to page extension 13, and so on.
INTER-
PAGING ALL STATIONS
1. Press
2. Lift the handset and speak your
3. To end a page call, press
PAGE
then once and displays INTERCOM indicator flashes. All other stations display extension number, the INTERCOM indi­cator lights, and the speakers automati­cally turn on.
announcement, or just talk into the speakerphone.
or hang up the handset.
. Your phone rings
∗∗∗∗
PAGE ALL
PAGE ALL BY
SPKR PHONE
and the
and your
ANSWERING A PAGE
To answer a page to your speakerphone, ei­ther lift the handset or press start talking.
To answer a page to all stations, lift the handset and press
Note:
When a page is sent to all stations, as soon as any one station answers, all other stations are automatically locked out.
PAGE
PRIVACY
, then start talking.
, then
Intercom and Paging Operation
21
Page 22
TRANSFERRING A CALL
If a caller asks to speak to someone at an­other extension, you can transfer the call us­ing either the intercom or paging fu nction.
HOLD
1. Press
ˆ
Caller ID Operation
to place the call on hold.
2. Press INTERCOM indicator flashes.
3. Dial the extension number.
4. When the person answers, tell the per­son which line to pick up, then hang up the handset or press
INTERCOM
(or
PAGE
). The
SPKR PHONE
.
If you subscribe to Caller ID service from your phone company, the phone company sends information about the call (as well as the time and date) between the first and sec­ond rings of every call you receive. The phone displays this call information and up­dates the phone's built-in clock. The phone saves up to 99 call records, then replaces the oldest call record with a new one.
The Caller ID information and the line num­ber displays during an incoming call, and that line's indicator flashes to indicate which line is receiving the Caller ID information. Then the total Caller ID and new Caller ID records appear for about 6 seconds after you hear the last ring.
Notes:
• The line number only appears during an incoming call. If you review the call record after the incoming call, the dis­play only shows the number of Caller ID records.
• Your phone receives up to 4 call records from different lines at the same time. However, if you receive two or more calls with Caller ID information from dif­ferent lines simultaneously or sequen­tially, the display only shows the call record from the line which rings last and that line’s indicator flashes. The call record from other lines does not display but each line’s indicator flashes to
remind you that you have other calls with Caller ID information. To see the Caller ID information from the other
LOWER
lines, make sure the turned off and repeatedly press
DIAL.
• If you subscribe to your phone com­pany's message waiting service,
Wait:
x (x indicates the line number) appears when you have a message waiting and remains on the display until you retrieve the message.
You can also delete the message wait­ing information before you retrieve it by pressing
LOWER
then
button is
CALLER/
DND/DIAL
Delete MSG Wait? L1, 2, 3, 4, All
(0)
appears. Enter 1, 2, 3, or 4 to
delete the individual line's information,
0
to delete every line’s
or message waiting information. The phone rings to confirm the information was deleted.
CALLER ID MESSAGES
Display Description
TOTAL: XX NEW CALLS: XX
Shows the number of new Caller ID records (records you have not viewed) and the total number of records. ber of Caller ID records.
XX
is the num-
MSG
.
22
Caller ID Operation
Page 23
Display Description
Out of Area
Error
Private
MSG WAIT: X
The caller is not within a Caller ID service area. No caller information appears.
Appears when the Caller ID information is garbled, or when there is an error during the transmission of Caller ID information.
The caller has blocked the Caller ID information from being sent.
You have a message waiting (if you subscribe to your phone company’s message waiting service).
X
indicates the line num­ber that received the mes­sage.
REVIEWING CALLER ID RECORDS
Each time you receive a call, your phone stores a Caller ID record that you can review later. A Caller ID record includes:
• call number (in the order the call is received)
• time and date of the call
• caller's telephone number
• caller's name (if available)
To finish reviewing the Caller ID records,
LOWER
press
. The LOWER indicator turns
off.
Note:
The phone returns to the current time/ date display after about 20 seconds if you do not press a key.
STORING NUMBERS FROM CALLER ID RECORDS
Follow these steps to store a number from a Caller ID record into memory.
LOWER
1. Press turns on. Then repeatedly press
BACKWARD
select the desired phone number.
2. Press
PROGRAM
3. Press
FORWARD
number appears.
4. To store the phone number to the lower memory position, press the desired memory location. The phone rings once and stores the number.
To store the phone number to the upper memory position, press LOWER indicator turns off, then press the memory location where you want to store the number. The phone rings once and stores the number.
and the LOWER indicator
CLOCK/FORWARD
or
MEMORY
.
TIMER/BACKWARD
appears.
CLOCK/
or
once. The selected phone
LOWER
TIMER/
to
so
To review the Caller ID records press
ER
. The LOWER indicator lights. Press
ER/BACKWARD
CLOCK/FORWARD
or
TOTAL:XX NEW CALLS:XX
see more recent call records, repeatedly
TIMER/BACKWARD
press records, repeatedly press When the phone number and/or caller's name display(s), press time the call was received.
LOW-
once,
appears. To
. To see older call
CLOCK/FORWARD
####
to see the date and
Caller ID Operation
TIM-
DELETING CALLER ID RECORDS
The speakerphone lets you delete individual Caller ID records or all of the reviewed Caller ID records.
.
Note:
You cannot delete Caller ID records
during a call. Follow these steps to delete a single Caller
ID record.
23
Page 24
1. Press
LOWER
, then repeatedly press
TIMER/BACKWARD WARD
until the record you want to delete
or
CLOCK/FOR-
appears.
2. Press appears. Press
DND/DELETE
DND/DELETE
phone rings once and
.
Deleted?
again. The
Deleted
appears.
Follow these steps to delete all Caller ID records.
1. Press
WAR D
LOWER
or
then press
CLOCK/FORWARD
TOTAL: XX NEW CALLS: XX
2. Press appears. Press
ALL Deleted
DND/DELETE
DND/DELETE
appears to indicate all
TIMER/BACK-
once.
appears.
Delete All?
.
again.
call records are deleted.
Note:
You can delete Caller ID records that have not been reviewed. Be careful before you press
DND/DELETE
to delete all call
records.
2. Press
CALLER/DIAL
. The phone auto­matically dials the number and the phone number appears.
Follow these steps to dial a number from a Caller ID record with a 1 or an area code.
LOWER
1. Press
TIMER/BACKWARD WARD
to select the desired Caller ID
then repeatedly press
or
CLOCK/FOR-
record.
2. Press the line button to turn on the phone, or lift the handset and press the line button.
1
3. Press press
or enter the area code, then
CALLER/DIAL
.
USING CALLER/DIAL
You can quickly dial a Caller ID number by simply pressing
Note:
You must store your home area code in order to use the Area Code” on Page 12). If the call came from your home area code, the Caller ID record shows only the seven-digit number (without an area code).
Follow these steps to dial a number from a Caller ID record without adding a 1 or an area code.
1. Press
TIMER/BACKWARD WARD
record.
24
CALLER/DIAL
CALLER/DIAL
LOWER
then repeatedly press
.
(see “Setting
or
CLOCK/FOR-
to select the desired Caller ID
Caller ID Operation
Page 25
ˆ
Troubleshooting
We do not expect you to have any problems with your phone, but if you do, these suggestions might help.
Problem Suggestion
Cannot set up the dialing mode, date and time, area code, ringer volume, speaker­phone extension number and speaker­phone/headset/handset volume levels
The stored information, such as the dial­ing mode, area code, or ringer volume is cleared.
The phone does not display the callers name and/or phone number.
The message waiting indicator appears and remains on the display.
Display is blank. Be sure the AC Adapter is properly and securely connected. No Caller ID information appears. Subscribe to Caller ID service with your phone company. The telephone does not ring. Be sure the Do Not Disturb (DND) function is not activated.
The phone does not receive the intercom pager signal.
Other internal stations cannot join in a call.
A busy signal sounds while calling a sta­tion.
Cannot redial or memory dial the phone number.
You cannot proceed to set up while you are talking or reviewing the Caller ID information.
During set up, be sure to complete each step within 30 sec­onds.
A power failure occurred and all stored information has been cleared. Set up again if necessary.
The phone is receiving interference from other telephones. Disconnect other phones and try again.
Other electrical appliances connected to the same outlet or the telephone line noise interferes with the reception of the Caller ID information. Keep the phone away from the inter­fering sources.
Retrieve the message. See “Caller ID Operation” on Page 22 to delete the mes-
sage waiting indicator whether you want to retrieve it or not.
Be sure the ringer is turned on. Do not connect too many other types of phones to your
phone. Connecting too many non 43-1752 phones will reduce each phones ringer volume level. Disconnect the other types of phones.
Be sure the extension number is correctly set up. Every extension’s Line 1 should be connected to the same tele­phone number/line.
The line-lock feature locks out all other internal stations from using the line. Press the line button to release the line-lock.
The busy signal sounds to remind you that the party you called is using the Do Not Disturb (DND) function to lock out all incoming calls or pages. Try to call after the called party released DND.
Be sure you dial and store the correct phone number. Try manually dialing the phone number.
Troubleshooting
25
Page 26
Problem Suggestion
The phone does not work or works poorly.
The phone does not work while using the headset.
Be sure the phone line cords and AC adapter are properly and securely connected.
Be sure the batteries are fresh and are properly installed (see “Installing Backup Batteries” on Page 7).
Be sure Be sure the headset is securely connected.
TONE/PULSE
is set to the correct mode.
If you still have problems, disconnect the phone. If other phones on the same line function properly, the problem is in the phone or its installation. If you are unable to locate the problem, take the phone to your local RadioShack store for assistance.
CARE
Keep the phone dry; if it gets wet, wipe it dry immediately. Use and store the phone only in normal temperature environments. Handle the phone carefully; do not drop it. Keep the phone away from dust and dirt, and wipe it with a damp cloth occasionally to keep it looking new.
Modifying or tampering with the phone’s in­ternal components can cause a malfunction and might invalidate its warranty and void your FCC authorization to operate it. If your phone is not performing as it should, take it to your local RadioShack store for assis­tance. If the trouble is affecting the telephone lines, the phone company can ask you to dis­connect your phone until you have resolved the problem.
26
Troubleshooting
Page 27
ˆ
Notes
Notes
27
Page 28
Limited One-Year Warranty
This product is warranted by RadioShack against manufacturing defects in material and workman­ship under normal use for one (1) year from the date of purchase from Radi oSha ck company- owned stores and authorized RadioShack franchisees and dealers. EXCEPT AS PROVIDED HEREIN, Ra­dioShack MAKES NO EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THE WRITTEN LIMITED WARRANTIES CONTAINED HEREIN. EXCEPT AS PROVIDED HEREIN, RadioShack SHALL HAVE NO LIABILITY OR RE­SPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON OR ENTITY WITH RESPECT T O ANY LIABILITY, LOSS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY USE OR PERFOR­MANCE OF THE PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY, IN­CLUDING, BUT NOT LIMITED TO, ANY DAMAGES RESULTING FROM INCONVENIENCE, LOSS OF TIME, DATA, PROPERTY, REVENUE, OR PROFIT OR ANY INDIRECT, SPECIAL, INCIDEN­TAL, OR CONSEQUENTIAL DAMAGES, EVEN IF RadioShack HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limit a­tion of incidental or consequential damages, so the above limitations or exclusions may not apply to you. In the event of a product defect during the warranty period, take the product and the RadioShack sales receipt as proof of purchase date to any RadioShack store. RadioShack will, at its option, un­less otherwise provided by law: (a) correct the defect by product repair without charge for parts and labor; (b) replace the product with one of the same or similar design; or (c) refund the purchase price. All replaced parts and products, and products on which a refund is made, become the prop­erty of RadioShack. New or reconditioned parts and products may be used in the performance of warranty service. Repaired or replaced parts and products are warranted for the remainder of the original warranty period. You will be charged for repair or replacement of the product made after the expiration of the warranty period. This warranty does not cover: (a) damage or failure caused by or attributable to acts of God, abuse, accident, misuse, improper or abnormal usage, failure to follow instructions, improper installation or maintenance, alteration, lightning or other incidence of excess voltage or current; (b) any repairs other than those provided by a RadioShack Authorized Service Facility; (c) consumables such as fuses or batteries; (d) cosmetic damage; (e) transportation, shipping or insurance costs; or (f) costs of product removal, installation, set-up service adjustment or reinstallat i on. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
RadioShack Customer Relations, 200 Taylor Street, 6th Floor, Fort Worth, TX 76102
We Service What We Sell
12/99
RadioShack Corporation Fort Worth, Texas 76102
43-1752
11A00
Printed in Singapore
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