Radio Shack 43-931A User Manual

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Cat. No. 43-931A

OWNER’S MANUAL

Please read before using this equipment.

System 931

79-Memory Caller ID

with Dial Back

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WARNING

do not expose this product to rain or moisture.

:

To reduce the risk of fire or shock hazard,

CAUTION

RISK OF ELECTRIC SHOCK. DO

NOT OPEN.

CAUTION

TRIC SHOCK, DO NOT REMOVE COVER OR
BACK. NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED PERSONNEL.

!

: TO REDUCE THE RISK OF ELEC-

This symbol is intended to alert you to
the presence of uninsulated dangerous
voltage within the product’s enclosure
that might be of sufficient magnitude to
constitute a risk of electric shock. Do
not open the product’s case.

This symbol is intended to inform you
that important operating and mainte­nance instructions are included in the lit­erature accompanying this product.

2000 RadioShack Corporation.

©

RadioShack is a registered trademark used by

All Rights Reserved.

RadioShack Corporation.

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FEATURES

Your RadioShack System 931 79-Memory Caller ID
displays the caller’s telephone number (and name, if
available in your area) and the current date and time,
as provided by your local phone company to Caller ID
subscribers. The date and time are set when your Call­er ID receives its first call.

Check with your local phone company regard-

Note:

ing name service availability.
The System 931 stores and displays up to 79 single

(number only) or multiple (name and number) Caller
ID records, and includes these features:

3-Line Liquid Crystal Display

clearly see the caller’s name (if available), phone num­ber, and the current time and date.

Out of Area Indication

coming call is from an area that does not send any
Caller ID information.

Trilingual Operation

play messages in English, French, or Spanish.

— lets you know when an in-

— lets you set the system to dis-

— makes it easy to

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Dial Back

— lets you redial a telephone number

stored in the Caller ID call record memory.

New Call Indicator

— flashes when you have new

calls to review.

VIP Call List

— lets you save up to 20 important call
records so they will not be deleted when you delete
other calls from the system’s memory.

Contrast Control

— lets you adjust the display con-

trast for the best readability.

Mounting Options

— you can place the system on a

desk, shelf, or table, or mount it on a wall.

Your system requires four AAA batteries (not

Note:

supplied) for power.

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This system has been tested and found to comply with
all applicable FCC standards and is ETL listed.

We recommend you record the system’s serial num­ber here. The number is on the system’s bottom panel.

Serial Number: _________________________

Important Information:

• To use this system, you must be in an area where
Caller ID service is available, and you must sub­scribe to the service.

• Where Caller ID is offered, one or more of the fol­lowing options are generally available:

– caller’s number only
– caller’s name only
– caller’s name and number

Your system displays the caller’s name only if that
option is available in your area.

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FCC INFORMATION

We have designed your system to conform to federal
regulations, and you can connect it to most telephone
lines. However, each system (and each device, such
as a telephone or answering machine) that you con­nect to the telephone line draws power from the tele­phone line. We refer to this power draw as the
device’s
REN is on the bottom of the system.

If you use more than one telephone or other device
on the line, add up all of the RENs. If the total is more
than five, your telephone might not ring. In rural ar­eas, a total REN of three might impair ringer opera­tion. If ringer operation is impaired, remove a device
from the line.

ringer equivalence number

, or REN. The

Your system complies with Part 68 of
You must, upon request, provide the FCC registration
number and the REN to your telephone company.
Both numbers are on the bottom of the system.

You must not connect your system to:

Note:

• coin-operated systems

• party-line systems

• most electronic key telephone systems

6

FCC Rules

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In the unlikely event that your system causes prob­lems on the phone line, the phone company can tem­porarily disconnect your service. If this happens, the
phone company attempts to notify you in advance. If
advance notice is not practical, the phone company
notifies you as soon as possible and advises you of
your right to file a complaint with the FCC.

Also, the phone company can make changes to its
lines, equipment, operations, or procedures that
could affect the operation of this system. The tele­phone company notifies you of these changes in ad­vance, so you can take the necessary steps to
prevent interruption of your telephone service.

This equipment complies with the limits for a Class B
digital device as specified in Part 15 of

FCC Rules

These limits provide reasonable protection against ra­dio and TV interference in a residential area. However,
your equipment might cause TV or radio interference
even when it is operating properly. To eliminate inter­ference, you can try one or more of the following cor­rective measures:

• Reorient or relocate the TV or radio’s receiving
antenna.

.

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• Increase the distance between the equipment
and the radio or TV.

• Use outlets on different electrical circuits for the
equipment and the radio or TV.

Consult your local RadioShack store if the problem
continues.

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CONTENTS

Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Installing Batteries . . . . . . . . . . . . . . . . . . . . 10

Connecting the System . . . . . . . . . . . . . . . . 13

Connecting to a Single-Line Phone . . . . 13

Connecting to a Two-Line Phone . . . . . 14

Connecting to an Answering Machine . . 15

Mounting the System . . . . . . . . . . . . . . . . . . 16

Attaching the Mounting Bracket . . . . . . . 17

Mounting on a Wall . . . . . . . . . . . . . . . . 18

Adjusting the Display Contrast . . . . . . . . . . . 19

Choosing a Language . . . . . . . . . . . . . . . . . 20

Setting the Local Area Code . . . . . . . . . . . . . 20

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Receiving and Storing Calls . . . . . . . . . . . . . 21

Reviewing Call Records . . . . . . . . . . . . . . . . 22

Redialing from Memory . . . . . . . . . . . . . . . . 23

Displayed Call Information . . . . . . . . . . . 23

Deleting Calls . . . . . . . . . . . . . . . . . . . . . . . . 27

Deleting a Single Call . . . . . . . . . . . . . . 27

Deleting All Calls . . . . . . . . . . . . . . . . . . 28

VIP Call List . . . . . . . . . . . . . . . . . . . . . . . . . 28

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . 30

Lightning . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

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PREPARATION

INSTALLING BATTERIES

Your System 931 requires four AAA batteries (not sup­plied) for power. For the longest operation and best
performance, we recommend alkaline batteries, avail­able at your local RadioShack store.

Cautions:

• Always use fresh batteries of the required size
and recommended type.

• Do not mix old and new batteries, different types
of batteries (standard, alkaline, or rechargeable),
or rechargeable batteries of different capacities.

Follow these steps to install batteries.

Notes:

• When you replace the batteries, do not press any
button on the system after you remove the old
batteries. Doing so could erase all stored infor­mation.

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• When replacing the batteries, have fresh ones on

hand before you begin. If you do not install the
new batteries within about 2 minutes after remov­ing the old ones, you will lose all the information
stored in the system.

1. Make sure the system is unplugged from the tele­phone line. If you are

replacing

the batteries,
unplug both modular line cords from the back of
the system.

2. Use a Phillips screwdriver to loosen the screw on
the battery compartment cover.

3. Slide the battery compartment cover off, then
remove it.

4. Put four fresh AAA batteries into the compart­ment as indicated by the polarity symbols (+ and
–) marked inside.

5. Close the cover and secure it with the screw. If
you are replacing the batteries, reconnect the
phone line and the phone.

When

BATT appears or the display dims, replace the

batteries.

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Cautions:

• Always remove old or weak batteries. Batteries
can leak chemicals that can damage your sys­tem.

• Dispose of dead batteries promptly and proper ly.
Do not bury or burn them.

CONNECTING THE SYSTEM

Your system connects directly to a modular telephone
line jack. If your telephone wiring does not have a
modular jack, you can update the wiring yourself us­ing jacks and adapters (available at your local
RadioShack store), or have the telephone company
update the wiring for you. You must use compatible
modular jacks that are compliant with Part 68 of

Rules

.
The USOC number of the jack to be installed is

Note:

RJ11C (or RJ11W for a wall plate jack).

FCC

You can also connect it to an answering machine.

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Cautions:

• Never install telephone wiring during a light­ning storm.

• Never touch uninsulated telephone wires or
terminals, unless the telephone line has been
disconnected at the network interface.

• Use caution when installing or modifying tele­phone lines.

Connecting to a Single-Line Phone

TO LINE TO PHONE

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1. Disconnect the telephone line cord from the
phone and plug it into the system’s

LINE

jack.

2. Plug one end of the supplied line cord into the
system’s

PHONE

jack.

3. Plug the other end of the cord into the phone’s
jack.

Connecting to a Two-Line Phone

To record information about calls received on a two­line phone, you can connect two System 931s using a
2-line, 3-way adapter such as Cat. No. 279-402 (not
supplied). Each system only records information about
calls received on the line to which it is connected.

Follow these steps to connect two System 931s to a
two-line phone.

L2 L3

14

L1

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1. Disconnect the telephone line cord from the mod­ular phone jack (on the wall) and plug it into L1 +
L2 on the 2-line, 3-way adapter.

2. Plug the adapter into the modular phone jack on
the wall.

3. Plug one end of the supplied line cord into the

LINE

jack on one of the System 931s.

4. Plug the other end of the cord into either L1 or L2
on the adapter.

5. Repeat Steps 3 and 4 to connect another System
931 to the remaining open jack (L1 or L2) on the
adapter.

Connecting to an Answering Machine

TO LINE

Line Jack

TO PHONE

Phone Jack

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1. Plug a telephone line cord from the phone line
into the System 931’s

LINE

jack.

2. Plug one end of the supplied line cord into the
system’s

PHONE

jack and plug the cord’s other

end into the answering machine’s line jack.

3. Plug a third line cord into the answering
machine’s phone jack and the telephone’s modu­lar jack.

4. Set your answering machine to answer after two
or more rings. This gives the System 931 time to
record the call information that the phone com­pany sends between the first and second rings.

MOUNTING THE SYSTEM

You can place the system directly on a desk, shelf, or
table or attach the supplied mounting bracket if you
want the system to sit up at an angle. Or, you can use
the bracket to mount the system on a wall.

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Attaching the Mounting Bracket

1. Align the slots on the bottom of the system with
the hooks on the mounting bracket.

2. Gently push the system down on the bracket to
secure it.

If you are placing the system on a desk, shelf, or table,
pull out the stand on the back of the bracket until it
clicks.

To remove the system from the bracket, press up from
the bottom of the system until it snaps off the bracket.

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Mounting on a Wall

To mount the system on the wall, you need two screws
(not supplied) with heads larger than the keyhole slots
on the back of the mounting bracket.

Follow these steps to mount the system on a wall.

1. Using the keyhole slots in the mounting bracket
as a template, mark the mounting screw loca­tions on the wall.

2. Drill a hole in the wall at each marked location.

3. Thread a screw through each hole, letting the
head extend 1/8 inch from the wall.

4. Attach the mounting bracket to the system (see
“Attaching the Mounting Bracket” on Page 17).

5. Route the phone line cords through the slots on
the back of the bracket.

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6. Line up the keyhole slots on the bracket with the
screws in the wall, then slide the system down
onto the screws until it is secure.

Keyhole Slots

ADJUSTING THE DISPLAY
CONTRAST

To lighten or darken the display, press

REVIEW

buttons until CONTRAST ADJUST ap-

DELETE

and

pears in the display. To scroll through the contrast set­tings, press

REVIEW

. Then press

REVIEW

or wait about 10 seconds.

DELETE

REVIEW

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CHOOSING A LANGUAGE

Your System 931 is programmed to display messages
in English, but you can change it to display in French
or Spanish. Follow these steps to change the lan­guage.

1. Hold down
about 3 seconds until the current language
(ENGLISH, ESPANOL, or FRANCAIS) appears.

2. Within 10 seconds, press
language you want appears.

3. When you release
guage is set. Then press
about 10 seconds.

REVIEW

and

REVIEW

CALL BACK

REVIEW

, the new lan-

REVIEW

until the

or wait

for

SETTING THE LOCAL AREA
CODE

Before receiving calls, enter the local area code. Oth­erwise, the system shows the area code for all calls re­ceived. If you must dial an area code to make local
calls, skip this procedure.

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1. Hold down both

AREA CODE

2. To change the first digit, press
the desired number appears, then press

3. Repeat Step 2 to set the second and third digit.

4. Press

REVIEW

REVIEW

appears.

buttons until LOCAL

REVIEW

or wait about 10 seconds.

until

DELETE

OPERATION

RECEIVING AND STORING CALLS

Caller ID is a service provided by your telephone
company. When you subscribe to this service, the
telephone company sends the caller’s telephone
number (and name, if available) and the call’s date
and time between the first and second rings. The sys­tem receives and displays this information for each
call and updates the display with the current date and
time. Your system saves up to 79 call records, then
replaces the oldest call record with each new one.

.

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During an incoming call, the red NEW CALL indicator
flashes.

When the system is not receiving a call, you

Note:

can press

DELETE

to toggle between 12- and 24-hour

time displays.

REVIEWING CALL RECORDS

Each time you receive a call, the system saves a call
record in memory. Each call record includes the time
and date of the call, the call number (the order in
which the call was received), the caller’s telephone
number, and the caller’s name (if available).

To scroll through the call records, repeatedly press
(or hold down)

REVIEW

Notes:

• If no call information is stored, -NO CALL-
appears when you press

• If you do not press a button within about 10 sec­onds, the system automatically returns to the
time and date display.

• After you review all calls,
appears. Simply press
view the calls again.

or .

REVIEW

-END OF LIST-

REVIEW

or to

or .

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REDIALING FROM MEMORY

Follow these steps to redial a telephone number
stored in the Caller ID’s memory.

1. Press either
call record.

2. Lift the handset of your touch-tone telephone and
confirm the presence of a dial tone.

3. If the number to be redialed is out of your area
code, dial 1 on your telephone.

4. Press
phone number.

Displayed Call Information

The system can display the following information.

REVIEW

CALL BACK

button to view the desired

to redial the displayed tele-

Display (English,
French, Spanish)

REPT

Description

You have received a call
from the same phone
number more than once.

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Display (English,
French, Spanish)

LONG DISTANCE
LONGUE DISTANCE
LARGA DISTANCIA

-UNKNOWN NAME-

-NOM INCONNU­NOM DESCONOCIDO

UNKNOWN NUMBER
NUMERO INCONNU
NUM DESCONOCIDO

UNKNOWN CALLER
APPELER INCONNU
DESCONOCIDO

Description

Appears with LDC (long
distance call) if the sent
Caller ID information does
not include a name, but
indicates that the incom­ing call is long distance.

The incoming call is from
an area that does not
send Caller ID name infor­mation.

The incoming call is from
an area that does not
send Caller ID number in­formation.

The incoming call is from
an area that does not
send any Caller ID infor­mation.

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Display (English,
French, Spanish)

-BLOCKED NAME-

-NOM BLOQUE­NOMBRE PRIVADO

BLOCKED NUMBER

-NUMERO BLOQUE­NUMERO PRIVADO

BLOCKED CALL
APPEL BLOQUE
LLAMADA PRIVADA

-SERVICE ERROR­ERREUR DE LIGNE
ERROR EN LINEA

BATT

Description

The caller has blocked the
Caller ID name informa­tion from being sent.

The caller has blocked the
Caller ID number informa­tion from being sent.

The caller has blocked
any Caller ID information
from being sent.

Call information was dis­torted before reaching the
system. Normal static on
the telephone can cause
this message. If it hap­pens often, contact your
phone company.

Battery level is low.

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Display (English,
French, Spanish)

-NO CALL-

-PAS D APPEL-

-NO LLAMADA­NEW

NOUV
NUEVO

TOTAL
TOT.
TOTAL

#NEW

-RECORD STORED-

-MEMORISE-

-MEMORIZADO­VIP

-VIP MEMO FULL-

-VIP PLEIN-

-VIP LLENO-

Description

No call information is
stored in the system.

The system has received
incoming calls that have
not been reviewed.

The total number of in­coming calls (not includ­ing VIP calls).

You have a new call that
has not been reviewed.

The caller ID record is
stored in VIP memory.

VIP memory is active.
No new VIP number can

be entered.

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Display (English,
French, Spanish)

DELETE ALL?
EFFACER TOUT?
BORRAR TODO?

-NO DATA SENT­PAS DE DONNEES

-NO ENVIADO-

Description

The system needs confir­mation that you want to
delete all numbers from
memory.

Call information was not
sent by the phone compa­ny.

DELETING CALLS

Deleting a Single Call

1. Repeatedly press (or hold down) either
key until you see the call record you want to
delete.

2. Press

DELETE

and automatically renumbers the remaining call
records. After 10 seconds, the time and date
reappear.

. The system deletes that record

REVIEW

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Deleting All Calls

1. While the system displays the time and date,
press either

2. Hold down

REVIEW

DELETE

key.
until the system displays

DELETE ALL?.

3. While

DELETE ALL? appears, press

again. -NO CALL- appears.
To cancel the del etion, do not press any button.

After about 10 seconds, DELETE ALL? disap­pears.

DELETE

VIP CALL LIST

Your system lets you save up to 20 call records in its
VIP call list so they will not be deleted if you delete all
calls from the system’s memory. This lets you save a
list of important callers. When you receive a call from
a number that is on the VIP call list, the red NEW CALL
indicator lights.

Follow these steps to store call records in the VIP call
list.

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1. Repeatedly press either

REVIEW

key until you
see the call record you want to store as a VIP
call.

2. Hold down

STORED-

VIP

until VIP flashes and -RECORD

appears. The system stores the

record as a VIP call record.

VIP

If the system’s memory is full (20 VIP call

Note:

records stored),
when you press

-VIP MEMO FULL- appears

VIP

. To store another VIP call

record, you must first delete an existing one.

VIP

To review VIP call records, press
press either

REVIEW

key.

, then repeatedly

To delete a VIP call record, select the call record you
want to delete, press

DELETE

.

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To delete all entries from the VIP call list, press
then hold down
Then press

DELETE

DELETE

until DELETE ALL? appears.

again.

VIP

To cancel the deletion, do not press any button. After
about 10 seconds,

DELETE ALL? disappears.

TROUBLESHOOTING

If your System 931 is not working as it should, these
suggestions might help you eliminate the problem. If
you see a message that you do not understand, see
“Displayed Call Information” on Page 23.

Problem Solution

Blank screen Make sure batteries are installed.

Adjust the contrast (see “Adjusting
the Display Contrast” on Page19).

Check with your local telephone com­pany.

No dial tone on
phone attached to
Caller ID unit

Check all cabling to make sure con­nections are secure.

,

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Problem Solution

Check installation.

Problem Solution

Disconnect the Caller ID unit and
reconnect the phone to see if the
phone works without it.

Incoming call with
no Caller ID infor­mation

You answered the call before the Sys­tem 931 received the call information.
Wait until your phone rings at least
twice before answering a call.

LIGHTNING

Your telephone has built-in protection circuits to re­duce the risk of damage from surges in telephone line
and power line current. These protection circuits meet
or exceed the FCC requirements. However, lightning
striking the telephone or power lines can damage
your telephone.

Lightning damage is not common. Nevertheless, if
you live in an area that has severe electrical storms,
we suggest that you unplug your phone during storms
to reduce the possibility of damage.

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This product is warranted by RadioShack against manufacturing defects in material

Limited One-Year Warranty

and workmanship under normal use for one (1) year from the date of purchase from
RadioShack company-owned stores and authorized RadioShack franchisees and
dealers. EXCEPT AS PROVIDED HEREIN, RadioShack MAKES NO EXPRESS
WARRANTIES AND ANY IMPLIED WARRANTIES, INCLUDING THOSE OF MER­CHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN
DURATION TO THE DURATION OF THE WRITTEN LIMITED WARRANTIES CON­TAINED HEREIN. EXCEPT AS PROVIDED HEREIN, RadioShack SHALL HAVE NO
LIABILITY OR RESPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON OR
ENTITY WITH RESPECT TO ANY LIABILITY, LOSS OR DAMAGE CAUSED DI­RECTLY OR INDIRECTLY BY USE OR PERFORMANCE OF THE PRODUCT OR
ARISING OUT OF ANY BREACH OF THIS WARRANTY, INCLUDING, BUT NOT
LIMITED TO, ANY DAMAGES RESULTING FROM INCONVENIENCE, LOSS OF
TIME, DATA, PROPERTY, REVENUE, OR PROFIT OR ANY INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF RadioShack HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some states do not allow limitations on how long an implied warranty lasts or the ex­clusion or limitation of incidental or consequential damages, so the above limitations
or exclusions may not apply to you.
In the event of a product defect during the warranty period, take the product and the
RadioShack sales receipt as proof of purchase date to any RadioShack store.
RadioShack will, at its option, unless otherwis e pr ovided by law: (a) corre ct the def ect
by product repair without charge for parts and labor; (b) replace the product with one
of the same or similar design; or (c) refund the purchase price. All r eplaced parts and
products, and products on which a refund is made, become the property of
RadioShack. New or reconditioned parts and products may be used in the perfor­mance of warranty service. Repaired or replaced parts and products are warranted
for the remainder of the original warranty period. You will be charged for repair or re­placement of the product made after the expiration of the warranty period.
This warranty does not cover: (a) damage or failure caused by or attributable to acts
of God, abuse, accident, misuse, improper or abnormal usage, failure to follow in­structions, improper installation or maintenance, alteration, lightning or other inci­dence of excess voltage or current; (b) any repairs other than those provided by a
RadioShack Authorized Service Facility; (c) consumables such as fuses or batteries;
(d) cosmetic damage; (e) transportation, shipping or insurance costs; or (f) costs of
product removal, installation, set-up service adjustment or reinstallation.
This warranty gives you specific legal rights, and you may also have other rights
which vary from state to state.

RadioShack Customer Relations, 200 Taylor Street, 6th Floor, Fort Worth, TX 76102

We Service What We Sell

12/99

09A00 Printed in China