Quikserv SST-4860E Service Manual

Service Manual

SST-4860E

SST - 4860E

Service Manual

Click the Procedure to View

Operation and Maintenance Procedures 2
Component Rack Assembly 3
Limit Switch and Door Flag Adjustment 4
Window Does Not Operate 5
Motor runs, but Door Does Not Operate 5
Door or Doors Stay in the Open Position 6
Motor Will Run for a Short Period Then Stops 7
Doors Are Dragging or Binding 7
Electrical Component Layout 8
Electrical Component Layout After Serial Number 38600 9
Replacement Parts 10
Eye Set Hookup 11
Warranty Service Policy 12

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Service Manual

SST-4860E

Automatic Slider

Operation and Maintenance Procedures

Operation Procedures:

• Unlock all locking mechanisms and ensure
that the doors are free of obstructions.

• Turn the Power Switch to the “on” position,
located on the upper left hand corner.

• Proper operation of the “Up-Eye” unit requires
the attendant to be directly in front of and
over all 3 photoelectric sensors while serv­ing. Proper operation of the “Thru-Beam” unit
requires the attendant to stand between the
Emitter and Receiver eyes.

• <Note> The outside edge of the photo-bar
should be lined up with the outside edge of
the locking jamb.

General Cleaning Guidelines:

• All weather-stripping should be checked and
cleaned weekly.

General Maintenance:

• Slide rail system should be kept clean and re­oiled with lightweight oil every six (6) months.

• The hook lock and thumb turn should be
cleaned of any grease or grime build up every
six (6) months.

• The eye covers, whether “Up-Eye” or “Thru­Beam, should be cleaned of any dirt or debris
daily with a non-abrasive cleaner.

To gain access to the internal compo­nents for each window, the access panel
must be removed.

• All glass, aluminum framing, stainless steel,
and plastic eye covers & lens should be kept
clean at all times. All cleaning uids and ap-

plicators should be non-abrasive.

Warning

For your own safety, turn
power switch OFF before

removing the access

panel.

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Service Manual

SST-4860E

Warning: For your own safety, turn power

switch OFF before removing access panel

Figure 2

CAUTION: Power Supply = 120 V

Component Rack Assembly

To remove the component rack assembly - see
Figure 2:

1. Unplug power cord from the internal outlet.

2. Remove the

3. Disconnect theag bracket(s)from the door

bracket.

4. Loosen the two (2) 7/16” nuts at each end of
the component rack.

5. Remove component rack assembly by sliding
rack to the right and lifting out.

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lower 5-pin connector.

Please refer to the TROUBLE SHOOTING
CHARTS (pg. 5-7) in this manual for additional
information on the window adjustments or ser­vice procedures.

Contact us at [phone] for assistance or
for information on the nearest service center in
your area.

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Service Manual

Figure 3

SST-4860E

Limit Switch and Door Flag Adjustment

The location of the limit switch can be adjusted by
loosening the two (2) screws in the bracket and by
moving the bracket up or down in the adjustment
holes. When set properly the switch should clear

the ag by approximately 1/16”. When the ag

is positioned within the switch, the red LED door
travel light on the PC Board should be OFF.

Warning: For your own safety, turn power

switch OFF before removing access panel

Note: One of the red LED lights on the PC Board
should only be “ON” when the door or doors are
moving.

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Trouble Probable Cause Probable Solution

1. Motor shaft pulley or block pulley is loose

Tighten pulley or replace (Fig. 4-D (bottom of
motor

)

& K

)

2. Broken drive belt Replace the defective part (Fig. 4-H)

Motor runs, but
the door does
not operate

3.Door bracket disconnected from the drive belt

Connect the door bracket to the drive belt (Fig. 4­G

)

Trouble Probable Cause Probable Solution

1. No power to the unit Check the circuit breaker

2. Power Switch is off or defective Turn on switch or replace (Fig. 4-A)

3. Fuse in switch or PC Board Blown Check and replace (Fig. 4-C or 5-B)

4. Component Rack no plugged in Check and plug in (Fig. 4-B)

5. Open Limit Switch defective or disconnected Replace or reconnect (Fig. 4-E & J)

6. Defective Eye Set Replace defective part (Fig. 9-A) (Pg. 11)

7. Obstruction in the door movement

Check locks, slide rail, and remove obstructions

8. Defective motor or capacitor Replace defective part (Fig. 4-D & I)

9. Thermal overload tripped in motor

Caused by obstruction or strain to the motor ­check for obstruction or adjust the limit switch (Fig.
4-E & J

)

10. Defective PC Board

Replace (Fig. 4 -F)

Window Does Not Operate

Left Hand Unit Shown

Service Manual

Figure 4

SST-4860E

Figure 5

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Trouble Probable Cause Probable Solution

1. Close limits switch is defective or disconnected Replace or reconnect (Fig. 4-e)

2. Eye assembly is unplugged or disconnected Check connection points and connect (Fig. 6-C)

Remove Obstructions

4. Faulty wire connection Check all connections - repair or replace

5. Defective PC Board Replace (Fig. 4-f)

6. Handicap button pushed in or the switch is defective

Door or doors
stay in the open
position

3. Photo-eye is obstructed by a person or some
other object

Push switch to the off position or replace (Fig. 6­A). Not Applicable on serial no.'s above 35,700

Left Hand Unit Shown

Service Manual

Figure 4

SST-4860E

Figure 6

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Trouble Probable Cause Probable Solution

Clean and oil or tighten (Fig. 4-L)

2. Door bracket loose Tighten screws (Fig. 4-M)

Doors are
dragging or
bindin

g

1. Slide rail has dirt or debris build-up or the rail is
loose

Trouble Probable Cause Probable Solution

1. No power to the unit Check the circuit breaker

2. Power Switch is off or defective Turn on switch or replace (Fig. 4-A)

3. Fuse in switch or PC Board Blown Check and replace (Fig. 4-C or 5-B)

4. Component Rack no plugged in Check and plug in (Fig. 4-B)

5. Open Limit Switch defective or disconnected Replace or reconnect (Fig. 4-E & J)

6. Defective Eye Set Replace defective part (Fig. 9-A) (Pg. 11)

7. Obstruction in the door movement

Check locks, slide rail, and remove obstructions

8. Defective motor or capacitor Replace defective part (Fig. 4-D & I)

9. Thermal overload tripped in motor

Caused by obstruction or strain to the motor -

check for obstruction or adjust the limit switch (Fig.

4-E & J

)

10. Defective PC Board

Replace (Fig. 4 -F)

Trouble Probable Cause Probable Solution

1. Close limits switch is defective or disconnected Replace or reconnect (Fig. 4-e)

2. Eye assembly is unplugged or disconnected Check connection points and connect (Fig. 6-C)

Remove Obstructions

4. Faulty wire connection Check all connections - repair or replace

5. Defective PC Board Replace (Fig. 4-f)

6. Handicap button pushed in or the switch is defective

Trouble Probable Cause Probable Solution

1. Motor shaft pulley or block pulley is loose Tighten pulley or replace

2. Broken drive belt Replace the defective part

Trouble Probable Cause Probable Solution

1. Thermal overload in the motor has been tripped

Limit switch or switches may not be set properly

(Fig. 3) & (Fig. 4-E & J) - clear obstructions that
may inhibit the door movement - if power is on;
ensure that the door or doors are unlocked.

Motor will run for
a short period
then sto

p

s:

Motor runs, but
the door does
not operate

3.Door bracket disconnected from the drive belt

Connect the door bracket to the drive belt (Fig. 4-

G

)

Window Does
Not Operate

Door or doors
stay in the open
position

3. Photo-eye is obstructed by a person or some
other object

Push switch to the off position or replace (Fig. 6-
A). Not Applicable on serial no.'s above 35,700

Left Hand Unit Shown

Service Manual

Figure 3

Figure 4

SST-4860E

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Service Manual

SST-4860E

Figure 7

Electrical Component Layout

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Service Manual

SST-4860E

Figure 7 A

Electrical Component Layout After Serial No. 38600

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Key No. Part No. Description

A 4413 On/Off Switch
C 4425 1/2A 250V in line fuse
D 5615 Drive Motor Assembly

E/J 4451 Limit Switch (2)

F 4460 P.C. Board
H 1052 Drive Belt

I 4401 Capacitor

L 1917 Slide

N 5548 Complete Component Rack

P 4430 500MA 250V P.C. Board Fuse

Service Manual

Figure 8

SST-4860E

Replacement Parts for Single Sliding Door

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Key No. Part No. Description

A 5602 Thru-Beam Eye Set Assembly

A 5604

Photo-Electric Up-Eye Set
Assembl

y (

Shown Above

)

Key No. Part No. Description

B 4414 Open / Close Switch
C 5323 Protective Plastic Ring

D 4403 Set of Thru-Beam Eyes
D 4404 Set of Up-Eyes

Service Manual

Eye Set Hookup

Figure 9

Important

Wire connection must be made as shown.
Failure to make the correct connection
could result in eye set damage or improper
operation.

SST-4860E

Warning

For your own safety, turn
power switch OFF before

removing the access

panel.

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Service Manual

Warranty Service Policy

SST-4860E

1. Quikserv Corp. MUST be notied of a war­ranty situation before any work is performed.
Otherwise, Quikserv Corp will not be respon­sible to pay for unauthorized work.

2. Quikserv Corp. requires the following on each
invoice submitted: an itemized account of work
performed detailing hours charged and parts
used, along with a short detailed description
of the problem noted.

3. Quikserv Corp. will authorize a set dollar
amount to be invoiced prior to performing ser­vices that will be rendered. This amount will
be determined from the initial call to the ser­vice company as a fair maximum. If additional
amounts are to be invoiced, they must be dis­cussed with Quikserv Corp. prior to invoicing.

4. A service technician on a warranty service call
needs to call our customer service department
at [phone] or [phone] before
leaving the job site.

5. A service company representative needs to
call the store where the work is to be per­formed prior to going to that store. Set up a
date and approximate time of arrival and if it
is foreseen that the agreed upon time cannot
be met, contact the store and make other ar­rangements.

7. QuikservCorp.needstobenotiedofanyex­tra parts - either to be sent back or to be kept
by the service technician. Any parts that were
replaced must be returned to Quikserv Corp.
if required verbally or on the service work or­der copy supplied with the parts sent by Qui­kserv Corp. If the parts are not returned, the
part cost + mark up will be deducted from the
service invoice.

8. A purchase order number will be given either
verbally or on the service work order from
Quikserv Corp. Please use this on all invoic­ing.

9. Work required on a window unit not covered
under Quikserv’s warranty must be reported
to Quikserv Corp. before work is begun.

10. Quikserv’s payment terms are net 30. The in­formation above will help us assure the fast-

est and most efcient service possible. For

further information or if you have any ques­tions, please do not hesitate to contact us at
[phone].

Customer Service Department

6. Warranty parts sent to service companies are
parts previously decided on that should cover
the necessary repairs. Additional parts will be

sentuponnoticationtoQuikservCorp.

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