Quest Engineering DR4300e Owner's Manual

DR4300e System

Owner's Manual

Table of Contents

DR4300e system overview......................................................................................................................8

Front panel features and indicators................................................................................................ 8

Back panel features.......................................................................................................................10

Diagnostic indicators on the front panel........................................................................................12

Hard drive indicator codes.....................................................................................................13

NIC indicator codes............................................................................................................... 15

Power supply unit indicator codes.........................................................................................15

iDRAC Direct LED indicator codes........................................................................................17

Quick Sync indicator codes................................................................................................... 18

Locating Service Tag of your system....................................................................................19

Documentation matrix....................................................................................................................19

Technical specifications.........................................................................................................................22

Chassis dimensions.......................................................................................................................22

Chassis weight...............................................................................................................................23

Processor specifications................................................................................................................ 23

PSU specifications.........................................................................................................................23

System battery specifications........................................................................................................23

Expansion bus specifications........................................................................................................ 24

Memory specifications................................................................................................................... 24

Drive specifications........................................................................................................................25

Hard drives.............................................................................................................................25

Ports and connectors specifications..............................................................................................25

USB ports...............................................................................................................................25

NIC ports................................................................................................................................ 25

Serial connector..................................................................................................................... 25

VGA ports...............................................................................................................................26

Internal Dual SD Module....................................................................................................... 26

Video specifications....................................................................................................................... 26

Environmental specifications......................................................................................................... 26

Particulate and gaseous contamination specifications.......................................................... 28

Standard operating temperature............................................................................................29

Expanded operating temperature.......................................................................................... 29

Expanded operating temperature restrictions........................................................................30

Initial system setup and configuration...................................................................................................31

Setting up your system..................................................................................................................31

iDRAC configuration...................................................................................................................... 31

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Options to set up iDRAC IP address.................................................................................... 31

Log in to iDRAC.............................................................................................................32

Options to install the operating system.........................................................................................32

Methods to download firmware and drivers.......................................................................... 32

Downloading the drivers and firmware.......................................................................... 33

Manage your system..................................................................................................................... 33

Pre-operating system management applications.................................................................................. 35

Options to manage the pre-operating system applications...........................................................35

System Setup.................................................................................................................................35

Viewing System Setup...........................................................................................................36

System Setup details............................................................................................................. 36

System BIOS..........................................................................................................................36

Viewing System BIOS....................................................................................................37

System BIOS Settings details........................................................................................ 37

Boot Settings.................................................................................................................. 38

Network Settings............................................................................................................ 41

System Security............................................................................................................. 42

System Information........................................................................................................ 47

Memory Settings............................................................................................................ 48

Processor Settings......................................................................................................... 49

SATA Settings................................................................................................................ 52

Integrated Devices......................................................................................................... 56

Serial Communication.................................................................................................... 58

System Profile Settings..................................................................................................60

Miscellaneous Settings...................................................................................................62

iDRAC Settings utility.............................................................................................................63

Entering the iDRAC Settings utility................................................................................ 64

Changing the thermal settings....................................................................................... 64

Device Settings...................................................................................................................... 64

Dell Lifecycle Controller.................................................................................................................64

Embedded system management...........................................................................................65

Boot Manager................................................................................................................................ 65

Viewing Boot Manager...........................................................................................................65

Boot Manager main menu..................................................................................................... 65

One-shot BIOS boot menu............................................................................................ 66

System Utilities...............................................................................................................66

PXE boot........................................................................................................................................66

Installing and removing system components........................................................................................67

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Safety instructions..........................................................................................................................67

Before working inside your system............................................................................................... 67

After working inside your system.................................................................................................. 68

Recommended tools......................................................................................................................68

Front bezel (optional).....................................................................................................................68

Removing the optional front bezel.........................................................................................68

Installing the optional front bezel...........................................................................................70

System cover................................................................................................................................. 70

Removing the system cover.................................................................................................. 70

Installing the system cover.................................................................................................... 71

Cooling shroud...............................................................................................................................72

Removing the cooling shroud................................................................................................72

Installing the cooling shroud..................................................................................................73

Cooling fans................................................................................................................................... 74

Removing a cooling fan.........................................................................................................74

Installing a cooling fan...........................................................................................................75

Cooling-fan assembly.................................................................................................................... 75

Removing the cooling fan assembly......................................................................................75

Installing the cooling fan assembly........................................................................................76

System memory............................................................................................................................. 77

General memory module installation guidelines....................................................................79

Mode-specific guidelines........................................................................................................80

Advanced Error Correction Code (lockstep).................................................................. 80

Memory optimized (independent channel) mode...........................................................80

Memory sparing..............................................................................................................80

Memory mirroring........................................................................................................... 81

Sample memory configurations............................................................................................. 81

Removing memory modules..................................................................................................81

Installing memory modules.................................................................................................... 83

Processors and heat sinks............................................................................................................ 84

Removing a heat sink............................................................................................................84

Removing a processor...........................................................................................................85

Installing a processor.............................................................................................................89

Installing a heat sink..............................................................................................................91

PCIe card holder............................................................................................................................92

Removing the PCIe card holder............................................................................................ 92

Installing the PCIe card holder.............................................................................................. 93

Opening and closing the PCIe card holder latch...................................................................94

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Cable retention bracket................................................................................................................. 95

Removing the cable retention bracket...................................................................................95

Installing the cable retention bracket.....................................................................................96

Integrated storage controller card................................................................................................. 97

Removing the integrated storage controller card.................................................................. 98

Installing the integrated storage controller card.................................................................... 99

Expansion cards and expansion card riser................................................................................. 100

Expansion card installation guidelines.................................................................................101

Removing an expansion card from expansion card riser 2 or 3..........................................101

Installing an expansion card into the expansion card riser 2 or 3.......................................103

Removing an expansion card from the expansion card riser 1........................................... 104

Installing an expansion card into the expansion card riser 1.............................................. 106

Removing the riser 1 blank................................................................................................. 107

Installing the riser 1 blank................................................................................................... 108

Removing expansion card risers......................................................................................... 109

Installing expansion card risers........................................................................................... 113

Internal dual SD module (optional)..............................................................................................116

Removing an internal SD card............................................................................................ 116

Installing an internal SD card.............................................................................................. 117

Removing the optional internal dual SD module................................................................. 119

Installing the optional internal dual SD module...................................................................120

Network daughter card................................................................................................................ 121

Removing the network daughter card................................................................................. 121

Installing the network daughter card................................................................................... 122

Internal USB memory key (optional)........................................................................................... 124

Replacing the optional internal USB memory key...............................................................124

System battery............................................................................................................................. 125

Replacing the system battery.............................................................................................. 125

Power supply units (PSU)........................................................................................................... 126

Hot spare feature................................................................................................................. 127

Removing the power supply unit blank............................................................................... 127

Installing the power supply unit blank................................................................................. 128

Removing an AC power supply unit....................................................................................129

Installing an AC power supply unit......................................................................................129

System board...............................................................................................................................130

Removing the system board................................................................................................131

Installing the system board..................................................................................................133

Entering the system Service Tag by using System Setup...........................................135

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Restoring the Service Tag by using the Easy Restore feature....................................136

Trusted Platform Module............................................................................................................. 136

Installing the Trusted Platform Module................................................................................136

Initializing the TPM for BitLocker users............................................................................... 137

Initializing the TPM for TXT users.......................................................................................138

Hard drives...................................................................................................................................138

Removing a 2.5 inch hard drive blank (rear).......................................................................138

Installing a 2.5 inch hard drive blank (rear).........................................................................139

Removing a 3.5-inch hard drive blank.................................................................................139

Installing a 3.5-inch hard drive blank...................................................................................140

Removing a hot swappable hard drive or SSD...................................................................141

Installing a hot-swap hard drive.......................................................................................... 142

Removing a hard drive from a hard drive carrier................................................................ 143

Installing a hard drive into a hard drive carrier................................................................... 143

Hard drive backplane...................................................................................................................144

Removing the hard drive backplane....................................................................................144

Installing the hard drive backplane......................................................................................146

Removing the optional hard drive backplane (rear)............................................................ 147

Installing the optional hard drive backplane (rear).............................................................. 148

SD vFlash card (optional)............................................................................................................150

Replacing an optional SD vFlash media card..................................................................... 150

Removing the vFlash media unit......................................................................................... 151

Installing the vFlash media unit........................................................................................... 152

Control panel assembly............................................................................................................... 153

Removing the control panel.................................................................................................153

Installing the control panel...................................................................................................154

Removing the I/O panel.......................................................................................................155

Installing the I/O panel.........................................................................................................156

Using system diagnostics....................................................................................................................158

Dell Embedded System Diagnostics........................................................................................... 158

When to use the Embedded System Diagnostics............................................................... 158

Running the Embedded System Diagnostics from Boot Manager...................................... 158

Running the Embedded System Diagnostics from the Dell Lifecycle Controller................. 159

System diagnostic controls..................................................................................................159

Jumpers and connectors.....................................................................................................................160

System board jumper settings.....................................................................................................160

System board jumpers and connectors.......................................................................................161

Disabling a forgotten password................................................................................................... 163

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Troubleshooting your system.............................................................................................................. 165

Troubleshooting system startup failure....................................................................................... 165

Troubleshooting external connections......................................................................................... 165

Troubleshooting the video subsystem.........................................................................................165

Troubleshooting a USB device....................................................................................................166

Troubleshooting iDRAC Direct (USB XML configuration)........................................................... 167

Troubleshooting iDRAC Direct (Laptop connection)................................................................... 167

Troubleshooting a serial I/O device.............................................................................................168

Troubleshooting a NIC.................................................................................................................168

Troubleshooting a wet system.....................................................................................................169

Troubleshooting a damaged system........................................................................................... 170

Troubleshooting the system battery............................................................................................ 170

Troubleshooting power supply units............................................................................................171

Troubleshooting power source problems............................................................................ 171

Troubleshooting power supply unit problems...................................................................... 171

Troubleshooting cooling problems...............................................................................................172

Troubleshooting cooling fans.......................................................................................................172

Troubleshooting system memory................................................................................................ 173

Troubleshooting an internal USB key..........................................................................................174

Troubleshooting an SD card........................................................................................................174

Troubleshooting an optical drive................................................................................................. 175

Troubleshooting a tape backup unit............................................................................................176

Troubleshooting a hard drive.......................................................................................................176

Troubleshooting a storage controller...........................................................................................177

Troubleshooting expansion cards................................................................................................178

Troubleshooting processors.........................................................................................................179

System messages........................................................................................................................179

Warning messages.............................................................................................................. 179

Diagnostic messages...........................................................................................................179

Alert messages.................................................................................................................... 179

Index.................................................................................................................................................... 181

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DR4300e system overview

Your DR4300e system is 2U rack server that supports up to two Intel Xeon E5-2620 v3 processors, up to 24
DIMMs, and twelve 3.5-inch hard drives and 2 optional 2.5-inch back-accessible hard drives for the operating
system.

Front panel features and indicators

The front panel provides access to the features available on the front of the server, such as the power button,
NMI button, system identification tag, system identification button, and USB and VGA ports. The diagnostic LEDs
or the LCD panel is prominently on the front panel. The hot swappable hard drives are accessible from the front
panel.

Figure 1. Dell DR4300e system front panel features and indicators

1. System identification button

2. Power button

3. NMI button

4. Information tag

5. Hard drives

6. USB management port/iDRAC Direct

7. Video connector

8. Quick Sync

Table 1. Front panel features and indicators

Item 1 is the system identification button on the front and back panels, that can be used to locate a particular system within a
rack. When one of these buttons is pressed, the LCD panel on the front and the system status indicator on the back flashes until
one of the buttons is pressed again. Press to toggle the system ID on or off. If the system stops responding during POST, press
and hold the system ID button for more than five seconds to enter BIOS progress mode. To reset iDRAC (if not disabled in F2
iDRAC set up) press and hold the button for more than 15 seconds. Item 2 is the power button. Enables you to know the power
status of the system. The power indicator turns on when the system power is on. The power button controls the power supply
output to the system. Item 3 is the NMI button, that is used to troubleshoot software and device driver errors when running
certain operating systems. This button can be pressed using the end of a paper clip. Use this button only if directed to do so
by qualified support personnel or by the operating system documentation. Item 4 is the information tag, a slide-out label panel
that allows you to record system information such as Service Tag, NIC, and MAC address, as per your need. Item 5 indicates
the hard drives, you can have up to twelve 3.5-inch hot-swappable hard drives. Item 6 is the USB management port/iDRAC
Direct port. The USB management port can function as a regular USB port or provide access to the iDRAC Direct features.
For more information, see the Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanuals. The USB

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Front panel features and indicators

8

management port is USB 3.0-compliant. Item 8 is Quick Sync, that indicates a Quick Sync enabled system. The Quick Sync
feature is optional and requires a Quick Sync bezel. This feature allows management of the system using mobile devices.
This feature aggregates hardware or firmware inventory and various system level diagnostic and error information that can be
used in troubleshooting the system. For more information, see the Integrated Dell Remote Access Controller User’s Guide at

Dell.com/idracmanualsDell.com/idracmanuals

Item Indicator, Button, or

Connector

1 System identification

button

2 Power button Enables you to know the power status of the system.

Icon Description

Enables you to locate a particular system within a
rack. The identification buttons are on the front and
back panels.

Press the system identification button to turn the
system ID on or off.

• If the system stops responding during



• To reset the iDRAC (if not disabled in F2

The power indicator turns on when the system
power is on. The power button controls the power
supply output to the system.

NOTE: On ACPI-compliant operating



systems, when the power button is used to
shut down the system, the operating system
performs a graceful shut down the system
power is turned off.

POST, press and hold the system ID
button (for more than five seconds) to
enter BIOS progress mode.

iDRAC set up) press and hold the button
(for more than 15 seconds).

3 NMI button Enables you to troubleshoot software and device

driver errors when running certain operating
systems. This button can be pressed by using the
end of a paper clip.

NOTE: Use this button only if directed to



do so by qualified support personnel or
by instructions in the operating system’s
documentation.

4 Information tag

5 Hard drives

6 USB management port/

iDRAC Direct

Contains system information such as service
tag, NIC, MAC address for your reference. The
information tag is a slide-out label panel.

Up to twelve 3.5-inch hot-swappable hard drives.

The USB management port is USB 2.0 compliant.
Enables you to connect USB devices to the system
or provides access to the iDRAC Direct features. For
more information, see the Integrated Dell Remote
Access Controller User’s Guide at Dell.com/
idracmanuals.

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Front panel features and indicators

9

Item Indicator, Button, or

Connector

7 Video connector Enables you to connect a display to the system.

Icon Description

8 Quick Sync (optional)

Indicates a Quick Sync enabled system. The
Quick Sync feature is optional and needs a Quick
Sync bezel. This feature allows management of
the system by using mobile devices. This feature
aggregates hardware or firmware inventory and
various system level diagnostic and error information
that can be used in troubleshooting the system. For
more information, see the Integrated Dell Remote
Access Controller User’s Guide at Dell.com/
idracmanuals.

Back panel features

The back panel provides access to the features available on the back of the server, such as the system
identification button, power supply sockets, cable management arm connectors, iDRAC storage media, NIC ports,
USB and VGA ports. Most of the expansion card ports can be accessed from the back panel. The hot swappable
power supply units, and if installed, the rear accessible hard drives are accessible from the back panel.

Figure 2. Back panel features

1. System identification button

2. System identification connector

3. iDRAC8 Enterprise port

4. Half-height PCIe expansion card slot

5. Serial connector

6. Video connector

7. USB port

8. Full-height PCIe expansion card slot

9. Ethernet connector

10. Power supply unit 1

11. Power supply unit 2

12. vFlash media card slot

13. Hard drive

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Back panel features

10

Table 2. Back panel features

Item 1 is the system identification button on the front and back panels, that can be used to locate a particular system within a
rack. When one of these buttons is pressed, the LCD panel on the front and the system status indicator on the back flashes
until one of the buttons is pressed again. Press to toggle the system ID on and off. If the system stops responding during POST,
press and hold the system ID button for more than five seconds to enter BIOS progress mode. To reset iDRAC (if not disabled
in F2 iDRAC set up) press and hold the button for more than 15 seconds. Item 2 is System identification connector, that Enables
you to connect the optional system status indicator assembly through the optional cable management arm. Item 3 is iDRAC8
Enterprise port. It is a dedicated management port. The port is available for use only if the iDRAC8 Enterprise license is installed
on your system. Item 4 is PCIe expansion card slot, that Enables you to connect three low profile PCIe expansion cards. Item
5 is serial connector, that Enables you to connect a serial device to the system. Item 6 is video connector, that Enables you to
connect a VGA display to the system. Item 7 is USB ports (2), that Enables you to connect USB devices to the system. The
ports are USB 3.0-compliant. Item 8 is PCIe expansion card slot that Enables you to connect up to four full height three-fourth
length PCIe expansion cards. Item 9 are Ethernet connectors (4) that has four integrated 10/100/1000 Mbps NIC connectors or
four integrated connectors and two integrated 10/100/1000 Mbps NIC connectors, two integrated 100 Mbps/1 Gbps/10 Gbps
SFP+ connectors. Item 10 and 11 are power supply units (PSU1 and (PSU2) that supports 1100 W AC PSU. Item 12 is the SD
vFlash card slot that Enables you to insert a vFlash media card. Item 13 is the rear hard drive slots that allow you to install up to
two hot-swappable 2.5-inch hard drives

Item Indicator, button, or

Icon Description

connector

1 System identification

button

The identification buttons on the front and back
panels can be used to locate a particular system
within a rack.

Press to toggle the system identification (ID) on or
off.

If the system stops responding during POST, press
and hold the system ID button for more than five
seconds to enter BIOS progress mode.

To reset iDRAC (if not disabled in F2 iDRAC set up)
press and hold the button for more than 15 seconds.

2 System identification

connector

Connects the optional system status indicator
assembly through the optional cable management
arm.

3 iDRAC8 Enterprise port Dedicated management port.

4 Half-height PCIe

expansion card slot (3)

Enables you to connect up to 3 half-height PCI
Express expansion cards.

5 Serial connector Enables you to connect a serial device to the

system.

6 Video connector Enables you to connect a VGA display to the

system.

7 USB port (2) Enables you to connect USB devices to the system.

The ports are USB 3.0-compliant.

8 Full-height PCIe

expansion card slot (3)

Enables you to connect up to 3 full-height PCI
Express expansion cards.

9 Ethernet connector (4) Four integrated 10/100/1000 Mbps Network

Interface Card (NIC) connectors

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Back panel features

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Item Indicator, button, or

connector

Icon Description

or
Four integrated connectors that include:

• Two 10/100/1000 Mbps NIC connectors

• Two 100 Mbps/1 Gbps/10 Gbps SFP+/10 GbE
T connectors

10 Power supply unit

(PSU1)

11 Power supply unit

(PSU2)

AC

750 W

AC

750 W

Diagnostic indicators on the front panel

NOTE: The diagnostic indicators are not present if the system is equipped with an LCD display.



NOTE: No diagnostic indicators are lit when the system is turned off. To start the system, plug it into a



working power source and press the power button.

Table 3. Diagnostic indicators

Item 1 is the health indicator, that indicates the health status of the system. The indicator turns solid blue if the system is
turned on and in good health. The indicator flashes amber if the system is turned on or in standby, and if any issue occurs (for
example, a failed fan or hard drive). Item 2 is the hard drive indicator, that flashes amber if an error occurs related to hard drive.
Item 3 is the electrical indicator that flashes amber if an electrical error occurs (for example, voltage out of range, or a failed
power supply unit or voltage regulator). Item 4 is the temperature indicator that flashes amber if a thermal error occurs (for
example, a temperature out of range or fan failure). Item 5 is the memory indicator that flashes amber if a memory error occurs.
Item 6 is the PCIe indicator that flashes amber if an error occurs related to PCIe card.

Icon Description Condition Corrective action

Health
indicator

Hard drive
indicator

The indicator turns solid
blue if the system is in good
health.

The indicator flashes amber:

• When the system is
turned on.

• When the system is in
standby.

• If any error condition
exists. For example,
a failed fan, PSU, or a
hard drive.

The indicator flashes amber
if there is a hard drive error.

None required.

Check the System Event Log or system
messages for the specific issue. For more
information about error messages, see the

Dell Event and Error Messages Reference
Guide at Dell.com/openmanagemanuals >

OpenManage software.

The POST process is interrupted without
any video output due to invalid memory
configurations. See the Getting help section.

Check the System Event Log to determine
the hard drive that has an error. Run the

Diagnostic indicators on the front panel

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Icon Description Condition Corrective action

appropriate Online Diagnostics test. Restart
the system and run embedded diagnostics
(ePSA). If the hard drives are configured in a
RAID array, restart the system and enter the
host adapter configuration utility program.

Electrical
indicator

Temperature
indicator

Memory
indicator

The indicator flashes amber
if the system experiences an
electrical error (for example,
voltage out of range, or a
failed power supply unit
(PSU) or voltage regulator).

The indicator flashes amber
if the system experiences a
thermal error (for example,
the ambient temperature is
out of range or fan failure).

The indicator flashes amber
if a memory error occurs.

Check the System Event Log or system
messages for the specific issue. If it is due
to a problem with the PSU, check the LED
on the PSU. Reseat the PSU. If the problem
persists, see the Getting help section.

Ensure that none of the following conditions
exist:

• A cooling fan has been removed or
has failed.

• System cover, cooling shroud, EMI
filler panel, memory module blank, or
back filler bracket is removed.

• Ambient temperature is too high.

• External airflow is obstructed.

See the Getting help section.

Check the system event log or system
messages for the location of the failed
memory. Reseat the memory module. If
the problem persists, see the Getting help
section.

Related references 

See also: Getting help
See also: Expansion card installation guidelines

Hard drive indicator codes

Each hard drive carrier has an activity indicator and a status indicator. The indicators provide information about
the current status of the hard drive. The activity LED indicates whether hard drive is currently in use or not. The
status LED indicates the power condition of the hard drive.

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Hard drive indicator codes

13

Figure 3. Hard drive indicators

1. hard drive activity indicator

2. hard drive status indicator

3. hard drive

NOTE: If the hard drive is in the Advanced Host Controller Interface (AHCI) mode, the status indicator (on



the right side) does not turn on.

Table 4. Hard drive indicator codes

The Hard drive indicator codes table describes the indicator codes: flashing green, steady green, and amber.

Drive-status indicator pattern (RAID only) Condition

Flashes green twice per second Identifying drive or preparing for removal.

Off Drive ready for insertion or removal.

NOTE: The drive status indicator remains off until



all hard drives are initialized after the system is
turned on. Drives are not ready for insertion or
removal during this time.

Flashes green, amber, and then turns off Predicted drive failure

Flashes amber four times per second Drive failed

Flashes green slowly Drive rebuilding

Steady green Drive online

Flashes green for three seconds, amber for
three seconds, and then turns off after six
seconds

Rebuild stopped

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Hard drive indicator codes

14

NIC indicator codes

Each NIC on the back panel has an indicator that provides information about the network activity and link status.
The activity LED indicates whether the NIC is currently connected or not. The link LED indicates the speed of the
connected network.

Figure 4. NIC indicators

1. link indicator

2. activity indicator

Table 5. NIC indicators

The NIC indicators table describes different NIC indicator codes and condition of the connectivity.

Convention Status Condition

A Link and activity indicators are off The NIC is not connected to the network.

B Link indicator is green The NIC is connected to a valid network

at its maximum port speed (1 Gbps or 10
Gbps).

C Link indicator is amber The NIC is connected to a valid network

at less than its maximum port speed.

D Activity indicator is flashing green Network data is being sent or received.

Power supply unit indicator codes

AC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator and DC PSUs
have an LED that serves as an indicator. The indicator shows whether power is present or a power fault has
occurred.

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Power supply unit indicator codes

15

Figure 5. AC PSU status indicator

1. AC PSU status indicator/handle

Table 6. AC PSU status indicators

This table describes the AC PSU status indicators and what condition is the PSU when the power indicator light is green,
flashing green, flashing amber, and when it is not lit.

Convention Power indicator

pattern

A Green A valid power source is connected to the PSU and the PSU is

B Flashing green When the firmware of the PSU is being updated, the PSU handle

C Flashing green

and turns off

D Flashing amber Indicates a problem with the PSU.

Condition

operational.

flashes green.

When hot-adding a PSU, the PSU handle flashes green five times at
4 Hz rate and turns off. This indicates a PSU mismatch with respect to
efficiency, feature set, health status, and supported voltage.

NOTE: Ensure that both the PSUs are of the same capacity.



CAUTION: For AC PSUs, use only PSUs with the Extended



Power Performance (EPP) label on the back.

NOTE: Mixing PSUs from previous generations of Dell



PowerEdge servers can result in a PSU mismatch condition or
failure to turn the system on.

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Power supply unit indicator codes

16

Convention Power indicator

pattern

E Not lit Power is not connected.

Condition

CAUTION: When correcting a PSU mismatch, replace only



the PSU with the flashing indicator. Swapping the PSU
to make a matched pair can result in an error condition
and unexpected system shutdown. To change from a high
output configuration to a low output configuration or vice
versa, you must turn off the system.

CAUTION: AC PSUs support both 220 V and 110 V input



voltages with the exception of Titanium PSUs, which
support only 220 V. When two identical PSUs receive
different input voltages, they can output different wattages,
and trigger a mismatch.

CAUTION: If two PSUs are used, they must be of the same



type and have the same maximum output power.

CAUTION: Combining AC and DC PSUs is not supported



and triggers a mismatch.

iDRAC Direct LED indicator codes

The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the
iDRAC subsystem.

NOTE: The iDRAC Direct LED indicator does not turn on when the USB port is used in the USB mode.



Figure 6. iDRAC Direct LED indicator

1. iDRAC Direct status indicator

The iDRAC Direct LED indicator table describes iDRAC Direct activity when configuring iDRAC Direct by using
the management port (USB XML Import).

Table 7. iDRAC Direct LED indicators

This table describes the iDRAC Direct status indicators and what is the condition when the LED flashes green, continuously
flashes green and when it’s not lit.

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iDRAC Direct LED indicator codes

17

Convention iDRAC Direct

LED indicator
pattern

A Green Turns green for a minimum of two seconds to indicate the start and

B Flashing green Indicates file transfer or any operation tasks.

Condition

end of a file transfer.

C Green and turns

off

D Not lit Indicates that the USB is ready to be removed or that a task is

The following table describes iDRAC Direct activity when configuring iDRAC Direct by using your laptop and cable
(Laptop Connect):

Table 8. iDRAC Direct LED indicator patterns

The iDRAC Direct LED indicator patterns table describes the iDRAC status when it is solid green, flashing green, and when it is
turned off.

iDRAC Direct LED
indicator pattern

Solid green for two
seconds

Flashing green (on
for two seconds and
off for two seconds)

Turns off Indicates that the laptop is unplugged.

Condition

Indicates that the laptop is connected.

Indicates that the laptop connected is recognized.

Indicates that the file transfer is complete.

complete.

Quick Sync indicator codes

Figure 7. Quick Sync

DR4300 Owners Manual

Quick Sync indicator codes

18

1. Quick Sync Status Indicator

2. Quick Sync Activation Button

Table 9. Quick Sync indicator codes

This table describes the Quick Sync indicator codes.

Quick Sync
indicator pattern

Slow blink Quick Sync is waiting to be configured from iDRAC.

Solid Quick Sync is ready to transfer.

Blinks three times
rapidly and then
turns off

Blinks continuously
when the mobile
device touches
antenna

Blinks rapidly
continuously when
the activation button
is pressed

Turns off Indicates that the Quick Sync feature is turned off. Use the activation button to

Condition

Quick Sync feature is disabled from iDRAC.

Indicates data transfer activity.

Quick Sync hardware is not responding properly.

activate it. If pressing the activation button does not turn on the LEDs, it indicates
that power is not delivered to the Quick Sync bezel.

Locating Service Tag of your system

Your system is identified by a unique Express Service Code and Service Tag number. The Express Service
Code and Service Tag are found on the front of the system by pulling out the information tag. Alternatively, the
information may be on a sticker on the chassis of the system. This information is used by Dell to route support
calls to the appropriate personnel.

Documentation matrix

The documentation matrix describes documents for setting up and managing your system.

Table 10. Documentation matrix

This table provides the documentation matrix available for your system.

To... Refer to...

Install your system into a rack Rack documentation included with your rack

solution.

DR4300 Owners Manual

Documentation matrix

19

To... Refer to...

Set up your system and know the system technical
specifications

Troubleshoot the system and install or replace
system components

Manage DR Series system data backup and
replication operations

Know the latest information about new features and
known issues with a specific product release.

Gather information about supported hardware and
software versions for the Dell DR Series system.

Deploy the virtual DR2000v system on supported
virtual platforms.

Getting Started With Your System that shipped with
your system or see support.quest.com/DR-Series

DR4300e System Owner’s Manual at

support.quest.com/DR-Series

DR Series System Command Line Reference Guide
at support.quest.com/DR-Series

DR Series System Release Notes at

support.quest.com/DR-Series

DR Series System Interoperability Guide at

support.quest.com/DR-Series

DR2000v Deployment Guide at support.quest.com/
DR-Series

Configure, manage, update, and restore the system DR Series System Administrator Guide at

support.quest.com/DR-Series

Install the operating system Operating system documentation at Dell.com/

operatingsystemmanuals

Get an overview of the Dell Systems Management
offerings

Configure and log in to iDRAC, set up managed and
management system, know the iDRAC features and

Dell OpenManage Systems Management Overview
Guideat Dell.com/openmanagemanuals

Integrated Dell Remote Access Controller User's
Guide at Dell.com/esmmanuals

troubleshoot using iDRAC

Know about the RACADM subcommands and
supported RACADM interfaces

Launch, enable and disable Lifecycle Controller,
know the features, use and troubleshoot Lifecycle

RACADM Command Line Reference Guide for
iDRAC and CMC at Dell.com/esmmanuals

Dell Lifecycle Controller User’s Guide at Dell.com/

esmmanuals

Controller

Use Lifecycle Controller Remote Services Dell Lifecycle Controller Remote Services Quick

Start Guide at Dell.com/esmmanuals

Set up, use, and troubleshoot OpenManage Server
Administrator

Install, use, and troubleshoot OpenManage
Essentials

Know the features of the storage controller
cards, deploy the cards, and manage the storage

Dell OpenManage Server Administrator User’s
Guide at Dell.com/openmanagemanuals

Dell OpenManage Essentials User’s Guide at

Dell.com/openmanagemanuals

Storage controller documentation at Dell.com/
storagecontrollermanuals

subsystem

DR4300 Owners Manual

Documentation matrix

20

To... Refer to...

Check the event and error messages generated by
the system firmware and agents that monitor system
components

Dell Event and Error Messages Reference Guide at

Dell.com/esmmanuals

DR4300 Owners Manual

Documentation matrix

21

Technical specifications

The technical and environmental specifications of your system are outlined in this section.

Chassis dimensions

This section describes the physical dimensions of the system.

Figure 8. Chassis dimensions of your Dell DR4300e system

Table 11. Dimensions of your system

This table gives details of the dimensions of the Dell DR4300esystem. The dimensions are as follows: Xa=482.4 mm, Xb=444.0
mm, Y=87.3 mm, Za (with bezel) =32.0 mm, Za (without bezel) =18.0 mm, Zb=684.0 mm, and Zc=723.0 mm.

DR4300 Owners Manual

Chassis dimensions

22

Xa Xb Y Za (with

bezel)

482.4 mm 444.0 mm 87.3 mm 32.0 mm 18.0 mm 684.0 mm 723.0 mm

Za (without
bezel)

Zb Zc

Chassis weight

This section describes the weight of the system.

Table 12. Chassis weight

For Dell DR4300esystems 3.5–inch hard drive system, the maximum chassis weight is 36.5 kg (80.47 lb).

System Maximum weight (with all hard drives/SSDs)

Dell DR4300e system 36.5 kg (80.47 lb) (3.5-inch hard drive systems)

Processor specifications

Your DR4300e system supports up to two Intel Xeon E5-2620 v3 processors.

PSU specifications

Your Dell DR4300e system supports up to two AC redundant power supply units (PSUs).

Table 13. PSU specifications

For 1100 W AC platinum PSU, the maximum heat dissipation is 4100 BTU/hr, frequency is 50/60 Hz, and voltage range is
100-240 V AC autoranging.

PSU Class Heat dissipation

(maximum)

750 W AC Platinum 2891BTU/hr 50/60 Hz 100–240 V AC, autoranging

NOTE: Heat dissipation is calculated using the PSU wattage rating.



NOTE: This system is also designed to connect to the IT power systems with a phase to phase voltage not



exceeding 230 V.

Frequency Voltage

System battery specifications

Your Dell DR4300e system supports CR 2032 3.0-V lithium coin cell system battery.

System battery specifications

DR4300 Owners Manual

23

Expansion bus specifications

The Dell DR4300e system supports PCI express (PCIe) generation 3 expansion cards, which need to be installed
on the system board using expansion card risers. This system supports three types of expansion card risers. The
following table provides the expansion card riser specifications:

Table 14. Expansion card riser specifications

This table describes the details of the PICe slots on the expansion card risers. Riser 1 supports PCIe slots 1 through 3, with half
height, low profile, x8 link speed cards. Riser 2 supports two PCIe cards on slots 4 and 5. PCIe slot 4 supports a full height, full
length, x16 card and PCIe slot 5 supports a full height, full length x8 card. Riser 3 has two card options. The alternate Riser 3
option supports a single PCIe card on PCIe slot 6. The PCIe slot 6 supports a full height, full length x16 card.

Expansion card
riser

Riser 1 Slot 1 half-height low-profile x8

Riser 1 Slot 2 half-height low-profile x8

Riser 1 Slot 3 half-height low-profile x8

Riser 2 Slot 4 full-height full-length x16

Riser 2 Slot 5 full-height full-length x8

Riser 3 (alternate) Slot 6 full-height full-length x16

NOTE: When using slots 1 through 4 on the riser, ensure that both the processors are installed on the



system.

PCIe slots on the
riser

Height Length Link

Memory specifications

The Dell DR4300e system supports DDR4 registered DIMMs (RDIMMs). Supported memory bus frequencies are
1333MT/s, 1600 MT/s, 1866 MT/s, 2133MT/s, or 2400 MT/s.

Table 15. Memory specifications

Your system supports 24 memory module sockets of 288-pins each. The system supports RDIMMs of memory capacity 4 GB, 8
GB, or 16GB single rank, and RDIMMs of memory capacity 8 GB, 16 GB, or 32 GB dual rank. For system with single processor,
the minimum RAM is 4 GB and for dual processor systems the minimum RAM is 8 GB.

Memory module
sockets

Twenty-four 288–pin 4 GB single-ranked

Memory capacity Minimum RAM Maximum RAM

RDIMMs

• 4 GB with single
processor

• 8 GB with dual
processors
(minimum one
memory module per
processor)

32 GB with two
processors

DR4300 Owners Manual

Memory specifications

24

Drive specifications

Hard drives

The Dell DR4300e system supports up to twelve 3.5-inch hard drives and two optional 2.5-inch back-accessible
SAS, SATA, or Nearline SAS hard drives.

Ports and connectors specifications

USB ports

The Dell DR4300e system supports:

• USB 2.0-compliant ports on the front panel

• USB 3.0-complaint ports on the back panel

• internal USB 3.0-compliant port

The following table provides more information about the USB specifications:

Table 16. USB specifications

The Dell DR4300esystem supports one 4-pin, USB 2.0-compliant port on the front panel. Your system supports two 9-pin, USB

3.0-compliant ports on the back panel and one 9-pin, USB 3.0-compliant internal port.

System Front panel Back panel Internal

Dell DR4300e
system

One USB management
port/iDRAC Direct

Two 9-pin, USB 3.0­compliant ports

One 9-pin, USB 3.0­compliant port

NIC ports

The Dell DR4300e system supports four Network Interface Controller (NIC) ports on the back panel, which is
available in one of the following three NIC configurations:

• Four 1 Gbps

• Two 1 Gbps and two 10 Gbps

• Four 10 Gbps

Serial connector

The serial connector connects a serial device to the system. The Dell DR4300e system supports one serial
connector on the back panel, which is a 9-pin connector, Data Terminal Equipment (DTE), 16550-compliant.

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Serial connector

25

VGA ports

The Video Graphic Array (VGA) port enables you to connect the system to a VGA display. The Dell DR4300e
system supports two 15-pin VGA ports on the front and back panels.

Internal Dual SD Module

The Dell DR4300e system supports two optional flash memory card slots with an internal dual SD module.

NOTE: One card slot is dedicated for redundancy.



Video specifications

The Dell DR4300e system supports Matrox G200eR2 graphics card with 16 MB capacity.

Environmental specifications

NOTE: For additional information about environmental measurements for specific system configurations,



see Dell.com/environmental_datasheets.

Table 17. Temperature specifications

When the system is in continuous operation (for altitude less than 950 m or 3117 ft), the temperature specification ranges
from 10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment. NOTE: Maximum of 145 W 22 core processor is
supported in systems with eight 2.5-inches drives, two PCI slot chassis, and 75 W single wide active GPU. When the system is
not in operation, the temperature specification is –40°C to 65°C (–40°F to 149°F). The Maximum temperature gradient for both
opertaion and non-opertaional systems is 20°C/h (36°F/h). Information about fresh air specification is described in the Expanded
Operating Temperature section.

Temperature Specifications

Storage –40°C to 65°C (–40°F to 149°F)

Continuous operation (for altitude less than
950 m or 3117 ft)

Fresh air For information about fresh air, see Expanded Operating

Maximum temperature gradient (operating
and storage)

Table 18. Relative humidity specifications

For a non-operational system, the ambient relative humidity ranges from 5% to 95% with 33°C (91°F) maximum dew point.
Atmosphere must be non-condensing at all times. For an operational system, the ambient relative humidity ranges from 10% to
80% with 29°C (84.2°F) maximum dew point.

10°C to 35°C (50°F to 95°F) with no direct sunlight on the
equipment.

Temperature section.

20°C/h (68°F/h)

DR4300 Owners Manual

Environmental specifications

26

Relative humidity Specifications

Storage 5% to 95% RH with 33°C (91°F) maximum dew point.

Atmosphere must be non-condensing at all times.

Operating 10% to 80% relative humidity with 29°C (84.2°F) maximum

dew point.

Table 19. Maximum vibration specifications

The maximum vibration specification of an operational system is 0.26 Grms at 5 Hz to 350 Hz (all operation orientations).The
maximum vibration specification of a non-operational system is 1.88 Grms at 10 Hz to 500 Hz for 15 min (all six sides tested).

Maximum vibration Specifications

Operating 0.26 G

Storage 1.88 G

at 5 Hz to 350 Hz (all operation orientations).

rms

at 10 Hz to 500 Hz for 15 min (all six sides

rms

tested).

Table 20. Maximum shock specifications

The maximum shock specification of an operational system is six consecutively executed shock pulses in the positive and
negative x, y, and z axes of 40 G for up to 2.3 ms. The maximum shock specification of a non-operational system is six
consecutively executed shock pulses in the positive and negative x, y, and z axes (one pulse on each side of the system) of 71
G for up to 2 ms.

Maximum vibration Specifications

Operating Six consecutively executed shock pulses in the positive and

negative x, y, and z axes of 40 G for up to 2.3 ms.

Storage Six consecutively executed shock pulses in the positive and

negative x, y, and z axes (one pulse on each side of the
system) of 71 G for up to 2 ms.

Table 21. Maximum altitude specifications

The maximum altitude specification for an operational system is 3048 m (10,000 ft). The maximum altitude specification for a
non-operational system is 12,000 m (39,370 ft).

Maximum altitude Specifications

Operating 30482000 m (10,0006560 ft)

Storage 12,000 m (39,370 ft)

Table 22. Operating temperature de-rating specifications

If the operating temerature of a system is up to 35 °C (95 °F), the maximum temperature is reduced by 1 °C/300 m (1 °F/547
ft) above 950 m (3,117 ft). If the operating temperature of a system ranges from 35 °C to 40 °C (95 °F to 104 °F), the maximum
temperature is reduced by 1 °C/175 m (1 °F/319 ft) above 950 m (3,117 ft). If the operating temperature of a system ranges from
40 °C to 45 °C (104 °F to 113 °F), the maximum temperature is reduced by 1 °C/125 m (1 °F/228 ft) above 950 m (3,117 ft).

Operating temperature de-rating Specifications

Up to 35°C (95°F) Maximum temperature is reduced by 1°C/300 m (1°F/547 ft)

above 950 m (3,117 ft).

DR4300 Owners Manual

Environmental specifications

27

Operating temperature de-rating Specifications

35°C to 40°C (95°F to 104°F) Maximum temperature is reduced by 1°C/175 m (1°F/319 ft)

above 950 m (3,117 ft).

40°C to 45°C (104°F to 113°F) Maximum temperature is reduced by 1°C/125 m (1°F/228 ft)

above 950 m (3,117 ft).

Particulate and gaseous contamination specifications

The following table defines the limitations that help avoid any equipment damage or failure from particulates and
gaseous contamination. If the levels of particulates or gaseous pollution exceed the specified limitations and
result in equipment damage or failure, you may need to rectify the environmental conditions. Re-mediation of
environmental conditions is the responsibility of the customer.

Table 23. Particulate contamination specifications

Air filtration specification: Data center air filtration as defined by ISO Class 8 per ISO 14644-1 shpuld have a 95% upper
confidence limit. Note: This condition applies only to data center environments. Air filtration requirements do not apply to IT
equipment designed to be used outside a data center, in environments such as an office or factory floor. Note: Air entering the
data center must have MERV11 or MERV13 filtration. Conductive dust specification: Air must be free of conductive dust, zinc
whiskers, or other conductive particles. Note: This condition applies to data center and non-data center environments. Corrosive
dust specification: Air must be free of corrosive dust. Residual dust present in the air must have a deliquescent point less than
60% relative humidity. Note: This condition applies to data center and non-data center environments.

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO

14644-1 with a 95% upper confidence limit.

NOTE: This condition applies to data center



environments only. Air filtration requirements do not
apply to IT equipment designed to be used outside
a data center, in environments such as an office or
factory floor.

NOTE: Air entering the data center must have



MERV11 or MERV13 filtration.

Conductive dust Air must be free of conductive dust, zinc whiskers, or other

conductive particles.

NOTE: This condition applies to data center and



non-data center environments.

Corrosive dust

• Air must be free of corrosive dust.

• Residual dust present in the air must have a
deliquescent point less than 60% relative humidity.

NOTE: This condition applies to data center and



non-data center environments.

DR4300 Owners Manual

Particulate and gaseous contamination specifications

28

Table 24. Gaseous contamination specifications

The copper coupon corrosion rate is <300 Å/month per Class G1 as defined by ANSI/ISA71.04-1985. The silver coupon
corrosion rate is <200 Å/month as defined by AHSRAE TC9.9.

Gaseous contamination Specifications

Copper coupon corrosion rate <300 Å/month per Class G1 as defined by ANSI/

ISA71.04-1985.

Silver coupon corrosion rate <200 Å/month as defined by AHSRAE TC9.9.

NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.



Standard operating temperature

Table 25. Standard operating temperature specifications

The standard operating temperature for altitude less than 950 metres or 3117 feet ranges from 10°C to 35°C (50°F to 95°F) with
no direct sunlight on the equipment. Note: The 2.5-inch hard drive chassis supports a maximum of 145 W processors.

Standard operating temperature Specifications

Continuous operation (for altitude less than
950 m or 3117 ft)

10°C to 35°C (50°F to 95°F) with no direct sunlight on the
equipment.

Expanded operating temperature

Table 26. Expanded operating temperature specifications

When the system is in continuous operation, the expanded operating temperature ranges from 5°C to 40°C at 5% to 85% RH
with 29°C dew point. NOTE: Outside the standard operating temperature (10°C to 35°C), the system can operate continuously
in temperatures as low as 5°C and as high as 40°C. For temperatures between 35°C and 40°C, de-rate maximum allowable
temperature by 1°C per 175 m above 950 m (1°F per 319 ft). When the system is operating at < 1% of annual operating hours,
the expanded operating temperature is –5°C to 45°C at 5% to 90% RH with 29°C dew point. NOTE: Outside the standard
operating temperature (10°C to 35°C), the system can operate down to –5°C or up to 45°C for a maximum of 1% of its annual
operating hours. For temperatures between 40°C and 45°C, de-rate maximum allowable temperature by 1°C per 125 m above
950 m (1°F per 228 ft).

Expanded operating temperature Specifications

Continuous operation 5°C to 40°C at 5% to 85% RH with 29°C dew point.

NOTE: Outside the standard operating temperature



(10°C to 35°C), the system can operate continuously
in temperatures as low as 5°C and as high as 40°C.

For temperatures between 35°C and 40°C, de-rate
maximum allowable temperature by 1°C per 175 m above
950 m (1°F per 319 ft).

≤ 1% of annual operating hours –5°C to 45°C at 5% to 90% RH with 29°C dew point.

DR4300 Owners Manual

Expanded operating temperature

29

Expanded operating temperature Specifications

NOTE: Outside the standard operating temperature



(10°C to 35°C), the system can operate down to –
5°C or up to 45°C for a maximum of 1% of its annual
operating hours.

For temperatures between 40°C and 45°C, de-rate
maximum allowable temperature by 1°C per 125 m above
950 m (1°F per 228 ft).

NOTE: When operating in the expanded temperature range, system performance may be impacted.



NOTE: When operating in the expanded temperature range, ambient temperature warnings maybe



reported on the LCD panel and in the System Event Log.

Expanded operating temperature restrictions

• Do not perform a cold startup below 5°C.

• The operating temperature specified is for a maximum altitude of 3050 m (10,000 ft).

• 160 W or higher wattage processor is not supported.

• Redundant power supply units are required.

• Non-Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported.

• The 3.5-inch hard drive chassis supports a maximum of 120 W processor.

• The 2.5-inch hard drive chassis supports a maximum of 145 W processor.

• Only SSDs are allowed in the hard drive slots at the back of the 3.5-inch hard drive chassis.

• Mid drive configurations, eight 3.5-inch and eighteen 1.8-inch SSD configurations are not supported.

• GPU is not supported

• Tape backup unit (TBU) is not supported.

DR4300 Owners Manual

Expanded operating temperature restrictions

30

Initial system setup and configuration

Setting up your system

Complete the following steps to set up your system:

1. Unpack the system.

2. Install the system into the rack. For more information about installing the system into the rack, see your
system Rack Installation Placemat at Dell.com/poweredgemanuals.

3. Connect the peripherals to the system.

4. Connect the system to its electrical outlet.

5. Turn the system on by pressing the power button or by using iDRAC.

6. Turn on the attached peripherals.

iDRAC configuration

The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more
productive and improve the overall availability of Dell systems. iDRAC alerts administrators to system issues,
helps them perform remote system management, and reduces the need for physical access to the system.

Options to set up iDRAC IP address

You must configure the initial network settings based on your network infrastructure to enable the communication
to and from iDRAC. You can set up the IP address by using one of the following interfaces:

Interfaces
Document/Section

iDRAC Settings utility

See Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals

Dell Deployment Toolkit

See Dell Deployment Toolkit User’s Guide at Dell.com/openmanagemanuals

Dell Lifecycle Controller

See Dell Lifecycle Controller User’s Guide at Dell.com/idracmanuals

Chassis or Server LCD panel

See the LCD panel section

You must use the default iDRAC IP address 192.168.0.120 to configure the initial network settings, including
setting up DHCP or a static IP for iDRAC.

NOTE: To access iDRAC, ensure that you install the iDRAC port card or connect the network cable to the



Ethernet connector 1 on the system board.

DR4300 Owners Manual

Options to set up iDRAC IP address

31

NOTE: Ensure that you change the default user name and password after setting up the iDRAC IP



address.

Log in to iDRAC

You can log in to iDRAC as:

• iDRAC user

• Microsoft Active Directory user

• Lightweight Directory Access Protocol (LDAP) user

The default user name and password are root and calvin. You can also log in by using Single Sign-On or
Smart Card.

NOTE: You must have iDRAC credentials to log in to iDRAC.



For more information about logging in to iDRAC and iDRAC licenses, see the Integrated Dell Remote Access
Controller User's Guide at Dell.com/idracmanuals.

Options to install the operating system

If the system is shipped without an operating system, install the supported operating system by using one of the
following resources:

Table 27. Resources to install the operating system

This section provides the resources of installing the OS.

Resources Location

Dell Systems Management Tools and
Documentation media

Dell Lifecycle Controller Dell.com/idracmanuals

Dell OpenManage Deployment Toolkit Dell.com/openmanagemanuals

Dell certified VMware ESXi Dell.com/virtualizationsolutions

Supported operating systems on Dell PowerEdge
systems

Installation and How-to videos for supported
operating systems on Dell PowerEdge systems

Dell.com/operatingsystemmanuals

Dell.com/ossupport

Supported Operating Systems for Dell PowerEdge
Systems

Methods to download firmware and drivers

You can download the firmware and drivers by using any of the following methods:

DR4300 Owners Manual

Methods to download firmware and drivers

32

Table 28. Firmware and drivers

You can download the firmware and drivers from Dell support site at Dell.com/support/home, You can download the firmware
and drivers from by using Dell Remote Access Controller Lifecycle Controller (iDRAC with LC) at Dell.com/idracmanuals. You
can download the firmware and drivers by using Dell Repository Manager, Dell OpenManage Essentials, Dell Server Update
Utility, Dell OpenManage Deployment Toolkit at Dell.com/openmanagemanuals.

Methods Location

From the Dell Support site Dell.com/support/home

Using Dell Remote Access Controller Lifecycle
Controller (iDRAC with LC)

Using Dell Repository Manager (DRM) Dell.com/openmanagemanuals

Using Dell OpenManage Essentials (OME) Dell.com/openmanagemanuals

Using Dell Server Update Utility (SUU) Dell.com/openmanagemanuals

Using Dell OpenManage Deployment Toolkit (DTK) Dell.com/openmanagemanuals

Dell.com/idracmanuals

Downloading the drivers and firmware

Dell recommends that you download and install the latest BIOS, drivers, and systems management firmware on
your system.

Ensure that you clear the web browser cache before downloading the drivers and firmware.

1. Go to Dell.com/support/drivers.

2. Under the Drivers & Downloads section, type the Service Tag of your system in the Service Tag or
Express Service Code box.

NOTE: If you do not have the Service Tag, select Detect My Product to allow the system to



automatically detect your Service Tag, or under General support, navigate to your product.

3. Click Drivers & Downloads.

The drivers that are applicable to your selection are displayed.

4. Download the drivers you need to a USB drive, CD, or DVD.

Manage your system

This section provides the information about server management software.

Server Management Software

DR4300 Owners Manual

Manage your system

33

Description

OpenManage

The Dell OpenManage Server Administrator provides a comprehensive one-to-one systems management solution
for both local and remote servers and their storage controllers and Direct Attached Storage (DAS).

For information about OpenManage documents, see Dell.com/openmanagemanuals.

OpenManage Essentials

Dell OpenManage Essentials is the newest one-to-many management console for managing Dell PowerEdge
servers and direct-attached storage as it provides a simple and easy interface for system administrators to
maximize the uptime and health of Dell systems.

For information about OpenManage documents, see Dell.com/openmanagemanuals.

Remote Access Controller with Dell Lifecycle Controller (iDRAC with LC)

iDRAC with Dell Lifecycle Controller allows administrators to deploy, update, monitor, and manage Dell
servers from any location without the use of agents in a one-to-one or one-to-many method. This out-of-band
management allows the updates to be sent from Dell or appropriate third-party consoles directly to iDRAC with
Dell Lifecycle Controller on a Dell PowerEdge server, regardless of the operating system that may or may not be
running.

For information about Remote Enterprise Systems Management documents, see Dell.com/idracmanuals.

Partner Programs Enterprise Systems Management

For information about OpenManage Connections Enterprise Systems Management documents, see Dell.com/
omconnectionsenterprisesystemsmanagement.

OpenManage Connections Client Systems Management

For information about OpenManage Connections Client Systems Management documents, see Dell.com/
dellclientcommandsuitemanuals.

DR4300 Owners Manual

Manage your system

34

Pre-operating system management

applications

You can manage basic settings and features of a system without booting to the operating system by using the
system firmware.

Options to manage the pre-operating system applications

Your system has the following options to manage the pre-operating system applications:

• System Setup

• Boot Manager

• Dell Lifecycle Controller

• Preboot Execution Environment (PXE)

Related concepts 

See also: System Setup
See also: Boot Manager
See also: Dell Lifecycle Controller
See also: PXE boot

System Setup

By using the System Setup screen, you can configure the BIOS settings, iDRAC settings, and device settings of
your system.

NOTE: Help text for the selected field is displayed in the graphical browser by default. To view the help text



in the text browser, press F1.

You can access system setup by using two methods:

• Standard graphical browser — The browser is enabled by default.

• Text browser — The browser is enabled by using Console Redirection.

Related tasks 

See also: Viewing System Setup

Related references 

See also: System Setup details

DR4300 Owners Manual

System Setup

35

Viewing System Setup

To view the System Setup screen, perform the following steps:

1. Turn on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish



booting, and then restart your system and try again.

Related concepts 

See also: System Setup

Related references 

See also: System Setup details

System Setup details

The System Setup Main Menu screen details are explained as follows:

Option
Description

System BIOS

Enables you to configure BIOS settings.

iDRAC Settings

Enables you to configure iDRAC settings.

The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI (Unified
Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC
settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide
at Dell.com/idracmanuals.

Device Settings

Enables you to configure device settings.
Related concepts 

See also: System Setup

Related tasks 

See also: Viewing System Setup

System BIOS

You can use the System BIOS screen to edit specific functions such as boot order, system password, setup
password, set the RAID mode, and enable or disable USB ports.

Related concepts 

See also: Secure Boot Custom Policy Settings

Related tasks 

See also: Viewing System BIOS

Related references 

See also: System BIOS Settings details
See also: Boot Settings
See also: Network Settings

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See also: System Information
See also: Memory Settings
See also: Processor Settings
See also: SATA Settings
See also: Integrated Devices
See also: Serial Communication
See also: System Profile Settings
See also: Miscellaneous Settings
See also: iDRAC Settings utility
See also: Device Settings

Viewing System BIOS

To view the System BIOS screen, perform the following steps:

1. Turn on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish



booting, and then restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

Related references 

See also: System BIOS
See also: System BIOS Settings details

System BIOS Settings details

The System BIOS Settings screen details are explained as follows:

Option

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37

Description

System Information

Specifies information about the system such as the system model name, BIOS version, and Service Tag.

Memory Settings

Specifies information and options related to the installed memory.

Processor Settings

Specifies information and options related to the processor such as speed and cache size.

SATA Settings

Specifies options to enable or disable the integrated SATA controller and ports.

Boot Settings

Specifies options to specify the boot mode (BIOS or UEFI). Enables you to modify UEFI and BIOS boot settings.

Network Settings

Specifies options to change the network settings.

Integrated Devices

Specifies options to manage integrated device controllers and ports and specify related features and options.

Serial Communication

Specifies options to manage the serial ports and specify related features and options.

System Profile Settings

Specifies options to change the processor power management settings, memory frequency, and so on.

System Security

Specifies options to configure the system security settings, such as system password, setup password, Trusted
Platform Module (TPM) security. It also manages the power and NMI buttons on the system.

Miscellaneous Settings

Specifies options to change the system date, time, and so on.

Related tasks 

See also: Viewing System BIOS

Related references 

See also: System BIOS

Boot Settings

You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI. It also enables you to specify
the boot order.

Related tasks 

See also: Boot Settings details
See also: Viewing Boot Settings
See also: Changing the boot order

Related references 

See also: System BIOS
See also: Choosing the system boot mode

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38

Viewing Boot Settings

To view the Boot Settings screen, perform the following steps:

1. Turn on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish



booting, and then restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click Boot Settings.

Related tasks 

See also: Boot Settings details
See also: Changing the boot order

Related references 

See also: Boot Settings
See also: Choosing the system boot mode

Boot Settings details

The Boot Settings screen details are explained as follows:

Option
Description

Boot Mode

Enables you to set the boot mode of the system.

CAUTION: Switching the boot mode may prevent the system from booting if the operating



system is not installed in the same boot mode.

If the operating system supports UEFI, you can set this option to UEFI. Setting this field to BIOS allows
compatibility with non-UEFI operating systems. This option is set to BIOS by default.

NOTE: Setting this field to UEFI disables the BIOS Boot Settings menu. Setting this field to BIOS



disables the UEFI Boot Settings menu.

Boot Sequence Retry

Enables or disables the Boot Sequence Retry feature. If this option is set to Enabled and the system fails to boot,
the system reattempts the boot sequence after 30 seconds. This option is set to Enabled by default.

Hard-Disk Failover

Specifies the hard drive that is booted in the event of a hard drive failure. The devices are selected in the Hard­Disk Drive Sequence on the Boot Option Setting menu. When this option is set to Disabled, only the first hard

drive in the list is attempted to boot. When this option is set to Enabled, all hard drives are attempted to boot in
the order selected in the Hard-Disk Drive Sequence. This option is not enabled for UEFI Boot Mode.

Boot Option Settings

Configures the boot sequence and the boot devices.

BIOS Boot Settings

Enables or disables BIOS boot options.

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39

NOTE: This option is enabled only if the boot mode is BIOS.



UEFI Boot Settings

Enables or disables UEFI Boot options. The Boot options include IPv4 PXE and IPv6 PXE. This option is set to
IPv4 by default.

NOTE: This option is enabled only if the boot mode is UEFI.



Related tasks 

See also: Viewing Boot Settings
See also: Changing the boot order

Related references 

See also: Boot Settings
See also: Choosing the system boot mode

Choosing the system boot mode

System Setup enables you to specify one of the following boot modes for installing your operating system:

• BIOS boot mode (the default) is the standard BIOS-level boot interface.

• Unified Extensible Firmware Interface (UEFI) boot mode is an enhanced 64-bit boot interface. If you have
configured your system to boot to UEFI mode, it replaces the system BIOS.

1. From the System Setup Main Menu, click Boot Settings, and select Boot Mode.

2. Select the boot mode you want the system to boot into.

CAUTION: Switching the boot mode may prevent the system from booting if the operating



system is not installed in the same boot mode.

3. After the system boots in the specified boot mode, proceed to install your operating system from that mode.

NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and



32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode.

NOTE: For the latest information about supported operating systems, go to Dell.com/ossupport.



Related tasks 

See also: Boot Settings details
See also: Viewing Boot Settings

Related references 

See also: Boot Settings

Changing the boot order

You may have to change the boot order if you want to boot from a USB key. The following instructions may vary if
you have selected BIOS for Boot Mode.

1. On the System Setup Main Menu screen, click System BIOS > Boot Settings.

2. Click Boot Option Settings > Boot Sequence.

3. Use the arrow keys to select a boot device, and use the plus (+) and minus (-) sign keys to move the device
down or up in the order.

4. Click Exit, and then click Yes to save the settings on exit.

Related tasks 

See also: Boot Settings details
See also: Viewing Boot Settings

Related references 

See also: Boot Settings

DR4300 Owners Manual

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40

Network Settings

You can use the Network Settings screen to modify PXE device settings. The network settings option is
available only in the UEFI mode.

NOTE: The BIOS does not control network settings in the BIOS mode. For the BIOS boot mode, the



optional Boot ROM of the network controllers handles the network settings.

Related concepts 

See also: UEFI iSCSI Settings

Related tasks 

See also: Viewing Network Settings
See also: Viewing UEFI iSCSI Settings

Related references 

See also: Network Settings screen details
See also: UEFI iSCSI Settings details
See also: System BIOS

Viewing Network Settings

To view the Network Settings screen, perform the following steps:

1. Turn on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish



booting, and then restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click Network Settings.

Related references 

See also: Network Settings
See also: Network Settings screen details

Network Settings screen details

The Network Settings screen details are explained as follows:

Option
Description

PXE Device n (n = 1 to 4)

Enables or disables the device. When enabled, a UEFI boot option is created for the device.

PXE Device n Settings(n = 1 to 4)

Enables you to control the configuration of the PXE device.

Related tasks 

See also: Viewing Network Settings

Related references 

See also: Network Settings

UEFI iSCSI Settings

You can use the iSCSI Settings screen to modify iSCSI device settings. The iSCSI Settings option is available
only in the UEFI boot mode. BIOS does not control network settings in the BIOS boot mode. For the BIOS boot
mode, the option ROM of the network controller handles the network settings.

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41

Related tasks 

See also: Viewing UEFI iSCSI Settings

Related references 

See also: UEFI iSCSI Settings details
See also: UEFI iSCSI Settings

Viewing UEFI iSCSI Settings

To view the UEFI iSCSI Settings screen, perform the following steps:

1. Turn on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish



booting, and then restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click Network Settings.

5. On the Network Settings screen, click UEFI iSCSI Settings.

Related references 

See also: UEFI iSCSI Settings

UEFI iSCSI Settings details

The UEFI ISCSI Settings screen details are explained as follows:

Option
Description

ISCSI Initiator Name

Specifies the name of the iSCSI initiator (iqn format).

ISCSI Device n (n = 1 to 4)

Enables or disables the iSCSI device. When disabled, a UEFI boot option is created for the iSCSI device
automatically.

System Security

You can use the System Security screen to perform specific functions such as setting the system password,
setup password and disabling the power button.

Related concepts 

See also: Secure Boot Custom Policy Settings

Related tasks 

See also: System Security Settings details
See also: Viewing System Security
See also: Creating a system and setup password
See also: Using your system password to secure your system
See also: Deleting or changing system and setup password

Related references 

See also: Operating with a setup password enabled
See also: System BIOS

DR4300 Owners Manual

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42

Viewing System Security

To view the System Security screen, perform the following steps:

1. Turn on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish



booting, and then restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click System Security.

Related tasks 

See also: System Security Settings details

Related references 

See also: System Security

System Security Settings details

The System Security Settings screen details are explained as follows:

Option
Description

Intel AES-NI

Improves the speed of applications by performing encryption and decryption by using the Advanced Encryption
Standard Instruction Set (AES-NI). This option is set to Enabled by default.

System Password

Sets the system password. This option is set to Enabled by default and is read-only if the password jumper is not
installed in the system.

Setup Password

Sets the setup password. This option is read-only if the password jumper is not installed in the system.

Password Status

Locks the system password. This option is set to Unlocked by default.

TPM Security

NOTE: The TPM menu is available only when the TPM module is installed.



Enables you to control the reporting mode of the TPM. The TPM Security option is set to Off by default. You can
only modify the TPM Status, TPM Activation, and Intel TXT fields if the TPM Status field is set to either On with

Pre-boot Measurements or On without Pre-boot Measurements.

TPM Information

Changes the operational state of the TPM. This option is set to No Change by default.

TPM Status

Specifies the TPM status.

TPM Command

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43

CAUTION: Clearing the TPM results in the loss of all keys in the TPM. The loss of TPM keys



may affect booting to the operating system.

Clears all the contents of the TPM. The TPM Clear option is set to No by default.

Intel TXT

Enables or disables the Intel Trusted Execution Technology (TXT) option. To enable the Intel TXT option,
virtualization technology and TPM Security must be enabled with Pre-boot measurements. This option is set to

Off by default.

Power Button

Enables or disables the power button on the front of the system. This option is set to Enabled by default.

NMI Button

Enables or disables the NMI button on the front of the system. This option is set to Disabled by default.

AC Power Recovery

Sets how the system behaves after AC power is restored to the system. This option is set to Last by default.

AC Power Recovery Delay

Sets the time delay for the system to power up after AC power is restored to the system. This option is set to

Immediate by default.

User Defined Delay (60s to 240s)

Sets the User Defined Delay option when the User Defined option for AC Power Recovery Delay is selected.

UEFI Variable Access

Provides varying degrees of securing UEFI variables. When set to Standard (the default), UEFI variables are
accessible in the operating system per the UEFI specification. When set to Controlled, selected UEFI variables
are protected in the environment and new UEFI boot entries are forced to be at the end of the current boot order.

Secure Boot

Enables Secure Boot, where the BIOS authenticates each pre-boot image by using the certificates in the Secure
Boot Policy. Secure Boot is disabled by default.

Secure Boot Policy

When Secure Boot policy is set to Standard, the BIOS uses the system manufacturer’s key and certificates to
authenticate pre-boot images. When Secure Boot policy is set to Custom, the BIOS uses the user-defined key
and certificates. Secure Boot policy is set to Standard by default.

Secure Boot Policy Summary

Specifies the list of certificates and hashes that secure boot uses to authenticate images.

Related tasks 

See also: Viewing System Security

Related references 

See also: System Security

Secure Boot Custom Policy Settings

Secure Boot Custom Policy Settings is displayed only when Secure Boot Policy is set to Custom.

Related tasks 

See also: Viewing Secure Boot Custom Policy Settings

Related references 

See also: Secure Boot Custom Policy Settings details

DR4300 Owners Manual

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44

Viewing Secure Boot Custom Policy Settings

To view the Secure Boot Custom Policy Settings screen, perform the following steps:

1. Turn on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish



booting, and then restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click System Security.

5. On the System Security screen, click Secure Boot Custom Policy Settings.

Secure Boot Custom Policy Settings details

The Secure Boot Custom Policy Settings screen details are explained as follows:

Option
Description

Platform Key

Imports, exports, deletes, or restores the platform key (PK).

Key Exchange Key Database

Enables you to import, export, delete, or restore entries in the Key Exchange Key (KEK) Database.

Authorized Signature Database

Imports, exports, deletes, or restores entries in the Authorized Signature Database (db).

Forbidden Signature Database

Imports, exports, deletes, or restores entries in the Forbidden Signature Database (dbx).

Creating a system and setup password

Ensure that the password jumper is enabled. The password jumper enables or disables the system password and
setup password features. For more information, see the System board jumper settings section.

NOTE: If the password jumper setting is disabled, the existing system password and setup password are



deleted and you need not provide the system password to boot the system.

1. To enter System Setup, press F2 immediately after turning on or rebooting your system.

2. On the System Setup Main Menu screen, click System BIOS > System Security.

3. On the System Security screen, verify that Password Status is set to Unlocked.

4. In the System Password field, type your system password, and press Enter or Tab.

Use the following guidelines to assign the system password:

◦ A password can have up to 32 characters.

◦ The password can contain the numbers 0 through 9.

◦ Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).

A message prompts you to reenter the system password.

5. Reenter the system password, and click OK.

6. In the Setup Password field, type your setup password and press Enter or Tab.

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45

A message prompts you to reenter the setup password.

7. Reenter the setup password, and click OK.

8. Press Esc to return to the System BIOS screen. Press Esc again.

A message prompts you to save the changes.

NOTE: Password protection does not take effect until the system reboots.



Related references 

See also: System Security

Using your system password to secure your system

If you have assigned a setup password, the system accepts your setup password as an alternate system
password.

1. Turn on or reboot your system.

2. Type the system password and press Enter.

When Password Status is set to Locked, type the system password and press Enter when prompted at reboot.

NOTE: If an incorrect system password is typed, the system displays a message and prompts you to



reenter your password. You have three attempts to type the correct password. After the third unsuccessful
attempt, the system displays an error message that the system has stopped functioning and must be
turned off. Even after you turn off and restart the system, the error message is displayed until the correct
password is entered.

Related references 

See also: System Security

Deleting or changing system and setup password

NOTE: You cannot delete or change an existing system or setup password if the Password Status is set



to Locked.

1. To enter System Setup, press F2 immediately after turning on or restarting your system.

2. On the System Setup Main Menu screen, click System BIOS > System Security.

3. On the System Security screen, ensure that Password Status is set to Unlocked.

4. In the System Password field, alter or delete the existing system password, and then press Enter or Tab.

5. In the Setup Password field, alter or delete the existing setup password, and then press Enter or Tab.

If you change the system and setup password, a message prompts you to reenter the new password. If you
delete the system and setup password, a message prompts you to confirm the deletion.

6. Press Esc to return to the System BIOS screen. Press Esc again, and a message prompts you to save the
changes.

Related references 

See also: System Security

Operating with a setup password enabled

If Setup Password is set to Enabled, type the correct setup password before modifying the system setup
options.

If you do not type the correct password in three attempts, the system displays the following message:

Invalid Password! Number of unsuccessful password attempts: <x> System Halted! Must
power down.

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46

Even after you turn off and restart the system, the error message is displayed until the correct password is typed.
The following options are exceptions:

• If System Password is not set to Enabled and is not locked through the Password Status option, you can
assign a system password. For more information, see the System Security Settings screen section.

• You cannot disable or change an existing system password.

NOTE: You can use the password status option with the setup password option to protect the system



password from unauthorized changes.

Related references 

See also: System Security

System Information

You can use the System Information screen to view system properties such as Service Tag, system model
name, and the BIOS version.

Related tasks 

See also: Viewing System Information

Related references 

See also: System Information details
See also: System BIOS

Viewing System Information

To view the System Information screen, perform the following steps:

1. Turn on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish



booting, and then restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click System Information.

Related references 

See also: System Information

System Information details

The System Information screen details are explained as follows:

Option

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47

Description

System Model Name

Specifies the system model name.

System BIOS Version

Specifies the BIOS version installed on the system.

System Management Engine Version

Specifies the current version of the Management Engine firmware.

System Service Tag

Specifies the system Service Tag.

System Manufacturer

Specifies the name of the system manufacturer.

System Manufacturer Contact Information

Specifies the contact information of the system manufacturer.

System CPLD Version

Specifies the current version of the system complex programmable logic device (CPLD) firmware.

UEFI Compliance Version

Specifies the UEFI compliance level of the system firmware.

Related tasks 

See also: Viewing System Information

Related references 

See also: System Information
See also: System Information details

Memory Settings

You can use the Memory Settings screen to view all the memory settings and enable or disable specific memory
functions, such as system memory testing and node interleaving.

Related tasks 

See also: Viewing Memory Settings

Related references 

See also: Memory Settings details
See also: System BIOS

Viewing Memory Settings

To view the Memory Settings screen, perform the following steps:

1. Turn on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish



booting, and then restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click Memory Settings.

Related references 

See also: Memory Settings
See also: Memory Settings details

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Memory Settings details

The Memory Settings screen details are explained as follows:

Option
Description

System Memory Size

Specifies the memory size in the system.

System Memory Type

Specifies the type of memory installed in the system.

System Memory Speed

Specifies the system memory speed.

System Memory Voltage

Specifies the system memory voltage.

Video Memory

Specifies the amount of video memory.

System Memory Testing

Specifies whether the system memory tests are run during system boot. Options are Enabled and Disabled. This
option is set to Disabled by default.

Memory Operating Mode

Specifies the memory operating mode. The options available are Optimizer Mode, Advanced ECC Mode,
Mirror Mode, Spare Mode, Spare with Advanced ECC Mode, Dell Fault Resilient Mode and Dell NUMA Fault
Resilient Mode. This option is set to Optimizer Mode by default.

NOTE: The Memory Operating Mode option can have different default and available options based



on the memory configuration of your system.

NOTE: The Dell Fault Resilient Mode option establishes an area of memory that is fault resilient.



This mode can be used by an operating system that supports the feature to load critical applications
or enables the operating system kernel to maximize system availability.

Node Interleaving

Specifies if Non-Uniform Memory architecture (NUMA) is supported. If this field is set to Enabled, memory
interleaving is supported if a symmetric memory configuration is installed. If the field is set to Disabled, the
system supports NUMA (asymmetric) memory configurations. This option is set to Disabled by default.

Snoop Mode

Specifies the Snoop Mode options. The Snoop Mode options available are Home Snoop, Early Snoop,
and Cluster on Die. This option is set to Early Snoop by default. This field is available only when the Node
Interleaving is set to Disabled.

Related tasks 

See also: Viewing Memory Settings

Related references 

See also: Memory Settings

Processor Settings

You can use the Processor Settings screen to view the processor settings, and perform specific functions such
as enabling virtualization technology, hardware prefetcher, and logical processor idling.

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49

Related tasks 

See also: Viewing Processor Settings

Related references 

See also: Processor Settings details
See also: System BIOS

Viewing Processor Settings

To view the Processor Settings screen, perform the following steps:

1. Turn on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish



booting, and then restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click Processor Settings.

Related references 

See also: Processor Settings
See also: Processor Settings details

Processor Settings details

The Processor Settings screen details are explained as follows:

Option
Description

Logical Processor

Enables or disables the logical processors and displays the number of logical processors. If this option is set to
Enabled, the BIOS displays all the logical processors. If this option is set to Disabled, the BIOS displays only one
logical processor per core. This option is set to Enabled by default.

QPI Speed

Enables you to control QuickPath Interconnect data rate settings.

Alternate RTID (Requestor Transaction ID) Setting

Modifies Requestor Transaction IDs, which are QPI resources. This option is set to Disabled by default.

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50

NOTE: Enabling this option may negatively impact the overall system performance.



Virtualization Technology

Enables or disables the additional hardware capabilities provided for virtualization. This option is set to Enabled
by default.

Address Translation Service (ATS)

Defines the Address Translation Cache (ATC) for devices to cache the DMA transactions. This option provides an
interface between CPU and DMA Memory Management to a chipset's Address Translation and Protection Table
to translate DMA addresses to host addresses. This option is set to Enabled by default.

Adjacent Cache Line Prefetch

Optimizes the system for applications that need high utilization of sequential memory access. This option is set
to Enabled by default. You can disable this option for applications that need high utilization of random memory
access.

Hardware Prefetcher

Enables or disables the hardware prefetcher. This option is set to Enabled by default.

DCU Streamer Prefetcher

Enables or disables the Data Cache Unit (DCU) streamer prefetcher. This option is set to Enabled by default.

DCU IP Prefetcher

Enables or disables the Data Cache Unit (DCU) IP prefetcher. This option is set to Enabled by default.

Execute Disable

Enables you to run the disable memory protection technology. This option is set to Enabled by default.

Logical Processor Idling

Enables you to improve the energy efficiency of a system. It uses the operating system core parking algorithm
and parks some of the logical processors in the system which in turn allows the corresponding processor cores to
transition into a lower power idle state. This option can only be enabled if the operating system supports it. It is set
to Disabled by default.

Configurable TDP

Enables you to reconfigure the processor Thermal Design Power (TDP) levels during POST based on the power
and thermal delivery capabilities of the system. TDP verifies the maximum heat the cooling system is needed to
dissipate. This option is set to Nominal by default.

NOTE: This option is only available on certain stock keeping units (SKUs) of the processors.



X2Apic Mode

Enables or disables the X2Apic mode.

Dell Controlled Turbo

Controls the turbo engagement. Enable this option only when System Profile is set to Performance.

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NOTE: Depending on the number of installed CPUs, there may be up to four processor listings.



Number of Cores per Processor

Controls the number of enabled cores in each processor. This option is set to All by default.

Processor 64-bit Support

Specifies if the processor(s) support 64-bit extensions.

Processor Core Speed

Specifies the maximum core frequency of the processor.

Processor 1

NOTE: Depending on the number of CPUs, there may be up to four processors listed.



The following settings are displayed for each processor installed in the system:

Option

Description

Family-Model-Stepping

Specifies the family, model, and stepping of the processor as defined by Intel.

Brand

Specifies the brand name.

Level 2 Cache

Specifies the total L2 cache.

Level 3 Cache

Specifies the total L3 cache.

Number of Cores

Specifies the number of cores per processor.

Related tasks 

See also: Viewing Processor Settings

Related references 

See also: Processor Settings

SATA Settings

You can use the SATA Settings screen to view the SATA settings of SATA devices and enable RAID on your
system.

Related tasks 

See also: SATA Settings details
See also: Viewing SATA Settings

Related references 

See also: System BIOS

Viewing SATA Settings

To view the SATA Settings screen, perform the following steps:

1. Turn on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

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SATA Settings

52

NOTE: If your operating system begins to load before you press F2, wait for the system to finish



booting, and then restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click SATA Settings.

Related tasks 

See also: SATA Settings details

Related references 

See also: SATA Settings

SATA Settings details

The SATA Settings screen details are explained as follows:

Option
Description

Embedded SATA

Enables the embedded SATA option to be set to Off, ATA, AHCI, or RAID modes. This option is set to AHCI by
default.

Security Freeze Lock

Sends Security Freeze Lock command to the Embedded SATA drives during POST. This option is applicable only
for ATA and AHCI modes.

Write Cache

Enables or disables the command for Embedded SATA drives during POST.

Port A

Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to
enable BIOS support. Set it to OFF to turn off BIOS support.

For AHCI or RAID mode, BIOS support is always enabled.

Option

Description

Model

Specifies the drive model of the selected device.

Drive Type

Specifies the type of drive attached to the SATA port.

Capacity

Specifies the total capacity of the hard drive. This field is undefined for removable media devices such as
optical drives.

Port B

Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to
enable BIOS support. Set it to OFF to turn off BIOS support.

For AHCI or RAID mode, BIOS support is always enabled.

Option

Description

Model

Specifies the drive model of the selected device.

DR4300 Owners Manual

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53

Drive Type

Specifies the type of drive attached to the SATA port.

Capacity

Specifies the total capacity of the hard drive. This field is undefined for removable media devices such as
optical drives.

Port C

Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to
enable BIOS support. Set it to OFF to turn off BIOS support.

For AHCI or RAID mode, BIOS support is always enabled.

Option

Description

Model

Specifies the drive model of the selected device.

Drive Type

Specifies the type of drive attached to the SATA port.

Capacity

Specifies the total capacity of the hard drive. This field is undefined for removable media devices such as
optical drives.

Port D

Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to
enable BIOS support. Set it to OFF to turn off BIOS support.

For AHCI or RAID mode, BIOS support is always enabled.

Option

Description

Model

Specifies the drive model of the selected device.

Drive Type

Specifies the type of drive attached to the SATA port.

Capacity

Specifies the total capacity of the hard drive. This field is undefined for removable media devices such as
optical drives.

Port E

Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to
enable BIOS support. Set it to OFF to turn off BIOS support.

For AHCI or RAID mode, BIOS support is always enabled.

Option

Description

Model

Specifies the drive model of the selected device.

Drive Type

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54

Specifies the type of drive attached to the SATA port.

Capacity

Specifies the total capacity of the hard drive. This field is undefined for removable media devices such as
optical drives.

Port F

Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to
enable BIOS support. Set it to OFF to turn off BIOS support.

For AHCI or RAID mode, BIOS support is always enabled.

Option

Description

Model

Specifies the drive model of the selected device.

Drive Type

Specifies the type of drive attached to the SATA port.

Capacity

Specifies the total capacity of the hard drive. This field is undefined for removable media devices such as
optical drives.

Port G

Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to
enable BIOS support. Set it to OFF to turn off BIOS support.

For AHCI or RAID mode, BIOS support is always enabled.

Option

Description

Model

Specifies the drive model of the selected device.

Drive Type

Specifies the type of drive attached to the SATA port.

Capacity

Specifies the total capacity of the hard drive. This field is undefined for removable media devices such as
optical drives.

Port H

Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to
enable BIOS support. Set it to OFF to turn off BIOS support.

For AHCI or RAID mode, BIOS support is always enabled.

Option

Description

Model

Specifies the drive model of the selected device.

Drive Type

Specifies the type of drive attached to the SATA port.

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SATA Settings

55

Capacity

Specifies the total capacity of the hard drive. This field is undefined for removable media devices such as
optical drives.

Port I

Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to
enable BIOS support. Set it to OFF to turn off BIOS support.

For AHCI or RAID mode, BIOS support is always enabled.

Option

Description

Model

Specifies the drive model of the selected device.

Drive Type

Specifies the type of drive attached to the SATA port.

Capacity

Specifies the total capacity of the hard drive. This field is undefined for removable media devices such as
optical drives.

Port J

Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to
enable BIOS support. Set it to OFF to turn off BIOS support.

For AHCI or RAID mode, BIOS support is always enabled.

Option

Description

Model

Specifies the drive model of the selected device.

Drive Type

Specifies the type of drive attached to the SATA port.

Capacity

Specifies the total capacity of the hard drive. This field is undefined for removable media devices such as
optical drives.

Related tasks 

See also: Viewing SATA Settings

Related references 

See also: SATA Settings

Integrated Devices

You can use the Integrated Devices screen to view and configure the settings of all integrated devices including
the video controller, integrated RAID controller, and the USB ports.

Related tasks 

See also: Integrated Devices details
See also: Viewing Integrated Devices

Related references 

See also: System BIOS

DR4300 Owners Manual

Integrated Devices

56

Viewing Integrated Devices

To view the Integrated Devices screen, perform the following steps:

1. Turn on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish



booting, and then restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click Integrated Devices.

Related tasks 

See also: Integrated Devices details

Related references 

See also: Integrated Devices

Integrated Devices details

The Integrated Devices screen details are explained as follows:

Option
Description

USB 3.0 Setting

Enables or disables the USB 3.0 support. Enable this option only if your operating system supports USB 3.0. If
you disable this option, devices operate at USB 2.0 speed. USB 3.0 is enabled by default.

User Accessible USB Ports

Enables or disables the USB ports. Selecting Only Back Ports On disables the front USB ports, selecting All
Ports Off disables all USB ports. The USB keyboard and mouse operate during boot process in certain operating

systems. After the boot process is complete, the USB keyboard and mouse do not work if the ports are disabled.

NOTE: Selecting Only Back Ports On and All Ports Off disables the USB management port and



also restricts access to iDRAC features.

Internal USB Port

Enables or disables the internal USB port. This option is set to Enabled by default.

Integrated RAID Controller

Enables or disables the integrated RAID controller. This option is set to Enabled by default.

Integrated Network Card 1

Enables or disables the integrated network card.

Embedded NIC1 and NIC2

NOTE: The Embedded NIC1 and NIC2 options are only available on systems that do not have



Integrated Network Card 1.

Enables or disables the Embedded NIC1 and NIC2 options. If set to Disabled, the NIC may still be available for
shared network access by the embedded management controller. The embedded NIC1 and NIC2 options are only
available on systems that do not have Network Daughter Cards (NDCs). The Embedded NIC1 and NIC2 option is

DR4300 Owners Manual

Integrated Devices

57

mutually exclusive with the Integrated Network Card 1 option. Configure the Embedded NIC1 and NIC2 option by
using the NIC management utilities of the system.

I/OAT DMA Engine

Enables or disables the I/OAT option. Enable only if the hardware and software support the feature.

Embedded Video Controller

Enables or disables the Embedded Video Controller option. This option is set to Enabled by default.

Current State of Embedded Video Controller

Displays the current state of the embedded video controller. The Current State of Embedded Video Controller
option is a read-only field. If the Embedded Video Controller is the only display capability in the system (that is,
no add-in graphics card is installed), then the Embedded Video Controller is automatically used as the primary
display even if the Embedded Video Controller setting is set to Disabled.

SR-IOV Global Enable

Enables or disables the BIOS configuration of Single Root I/O Virtualization (SR-IOV) devices. This option is set
to Disabled by default.

OS Watchdog Timer

If your system stops responding, this watchdog timer aids in the recovery of your operating system. When this
option is set to Enabled, the operating system initializes the timer. When this option is set to Disabled (the
default), the timer does not have any effect on the system.

Memory Mapped I/O above 4 GB

Enables or disables the support for PCIe devices that need large amounts of memory. This option is set to

Enabled by default.

Slot Disablement

Enables or disables the available PCIe slots on your system. The slot disablement feature controls the
configuration of PCIe cards installed in the specified slot. Slots must be disabled only when the installed
peripheral card prevents booting into the operating system or causes delays in system startup. If the slot is
disabled, both the Option ROM and UEFI drivers are disabled.

Related tasks 

See also: Viewing Integrated Devices

Related references 

See also: Integrated Devices

Serial Communication

You can use the Serial Communication screen to view the properties of the serial communication port.

Related tasks 

See also: Serial Communication details
See also: Viewing Serial Communication

Related references 

See also: System BIOS

Viewing Serial Communication

To view the Serial Communication screen, perform the following steps:

1. Turn on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

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58

NOTE: If your operating system begins to load before you press F2, wait for the system to finish



booting, and then restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click Serial Communication.

Related tasks 

See also: Serial Communication details

Related references 

See also: Serial Communication

Serial Communication details

The Serial Communication screen details are explained as follows:

Option
Description

Serial Communication

Selects serial communication devices (Serial Device 1 and Serial Device 2) in BIOS. BIOS console redirection
can also be enabled and the port address can be specified. This option is set to Auto by default.

Serial Port Address

Enables you to set the port address for serial devices. This option is set to Serial Device 1=COM2, Serial Device
2=COM1 by default.

NOTE: You can use only Serial Device 2 for the Serial Over LAN (SOL) feature. To use console



redirection by SOL, configure the same port address for console redirection and the serial device.

NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The



serial MUX setting can independently be changed in iDRAC. Loading the BIOS default settings from
within the BIOS setup utility may not always revert the serial MUX setting to the default setting of
Serial Device 1.

External Serial Connector

Enables you to associate the External Serial Connector to Serial Device 1, Serial Device 2, or the Remote Access
Device by using this option.

NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use console redirection by



SOL, configure the same port address for console redirection and the serial device.

NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The



serial MUX setting can independently be changed in iDRAC. Loading the BIOS default settings from
within the BIOS setup utility may not always revert this setting to the default setting of Serial Device 1.

Failsafe Baud Rate

Specifies the failsafe baud rate for console redirection. The BIOS attempts to determine the baud rate
automatically. This failsafe baud rate is used only if the attempt fails, and the value must not be changed. This
option is set to 115200 by default.

Remote Terminal Type

Sets the remote console terminal type. This option is set to VT 100/VT 220 by default.

Redirection After Boot

Enables or disables the BIOS console redirection when the operating system is loaded. This option is set to
Enabled by default.

Related tasks 

See also: Viewing Serial Communication

Related references 

DR4300 Owners Manual

Serial Communication

59

See also: Serial Communication

System Profile Settings

You can use the System Profile Settings screen to enable specific system performance settings such as power
management.

Related tasks 

See also: System Profile Settings details
See also: Viewing System Profile Settings

Related references 

See also: System BIOS

Viewing System Profile Settings

To view the System Profile Settings screen, perform the following steps:

1. Turn on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish



booting, and then restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click System Profile Settings.

Related tasks 

See also: System Profile Settings details

Related references 

See also: System Profile Settings

System Profile Settings details

The System Profile Settings screen details are explained as follows:

Option
Description

System Profile

Sets the system profile. If you set the System Profile option to a mode other than Custom, the BIOS
automatically sets the rest of the options. You can only change the rest of the options if the mode is set to

Custom. This option is set to Performance Per Watt Optimized (DAPC) by default. DAPC is Dell Active Power
Controller.

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60

NOTE: All the parameters on the system profile setting screen are available only when the System



Profile option is set to Custom.

CPU Power Management

Sets the CPU power management. This option is set to System DBPM (DAPC) by default. DBPM is Demand­Based Power Management.

Memory Frequency

Sets the speed of the system memory. You can select Maximum Performance, Maximum Reliability, or a
specific speed.

Turbo Boost

Enables or disables the processor to operate in the turbo boost mode. This option is set to Enabled by default.

Energy Efficient Turbo

Enables or disables the Energy Efficient Turbo option.

Energy Efficient Turbo (EET) is a mode of operation where a processor’s core frequency is adjusted to be within
the turbo range based on workload.

C1E

Enables or disables the processor to switch to a minimum performance state when it is idle. This option is set to

Enabled by default.

C States

Enables or disables the processor to operate in all available power states. This option is set to Enabled by
default.

Collaborative CPU Performance Control

Enables or disables the CPU power management option. When set to Enabled, the CPU power management is
controlled by the OS DBPM and the System DBPM (DAPC). This option is set to Disabled by default.

Memory Patrol Scrub

Sets the memory patrol scrub frequency. This option is set to Standard by default.

Memory Refresh Rate

Sets the memory refresh rate to either 1x or 2x. This option is set to 1x by default.

Uncore Frequency

Enables you to select the Processor Uncore Frequency option.

Dynamic mode enables the processor to optimize power resources across the cores and uncore during runtime.
The optimization of the uncore frequency to either save power or optimize performance is influenced by the
setting of the Energy Efficiency Policy option.

Energy Efficient Policy

Enables you to select the Energy Efficient Policy option.

The CPU uses the setting to manipulate the internal behavior of the processor and determines whether to target
higher performance or better power savings.

Number of Turbo Boot Enabled Cores for Processor 1

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61

NOTE: If there are two processors installed in the system, you see an entry for Number of Turbo



Boost Enabled Cores for Processor 2.

Controls the number of turbo boost enabled cores for processor 1. The maximum number of cores is enabled by
default.

Monitor/Mwait

Enables the Monitor/Mwait instructions in the processor. This option is set to Enabled for all system profiles,
except Custom by default.

NOTE: This option can be disabled only if the C States option in the Custom mode is set to disabled.



NOTE: When C States is set to Enabled in the Custom mode, changing the Monitor/Mwait setting



does not impact the system power or performance.

Related tasks 

See also: Viewing System Profile Settings

Related references 

See also: System Profile Settings

Miscellaneous Settings

You can use the Miscellaneous Settings screen to perform specific functions such as updating the asset tag and
changing the system date and time.

Related tasks 

See also: Miscellaneous Settings details
See also: Viewing Miscellaneous Settings

Related references 

See also: System BIOS

Viewing Miscellaneous Settings

To view the Miscellaneous Settings screen, perform the following steps:

1. Turn on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish



booting, and then restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click Miscellaneous Settings.

Related tasks 

See also: Miscellaneous Settings details

Related references 

See also: Miscellaneous Settings

Miscellaneous Settings details

The Miscellaneous Settings screen details are explained as follows:

Option

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62

Description

System Time

Enables you to set the time on the system.

System Date

Enables you to set the date on the system.

Asset Tag

Specifies the asset tag and enables you to modify it for security and tracking purposes.

Keyboard NumLock

Enables you to set whether the system boots with the NumLock enabled or disabled. This option is set to On by
default.

NOTE: This option does not apply to 84-key keyboards.



F1/F2 Prompt on Error

Enables or disables the F1/F2 prompt on error. This option is set to Enabled by default. The F1/F2 prompt also
includes keyboard errors.

Load Legacy Video Option ROM

Enables you to determine whether the system BIOS loads the legacy video (INT 10H) option ROM from the video
controller. Selecting Enabled in the operating system does not support UEFI video output standards. This field is
available only for UEFI boot mode. You cannot set the option to Enabled if UEFI Secure Boot mode is enabled.

In-System Characterization

Enables or disables In-System Characterization. This option is set to Disabled by default. The two other options
are Enabled and Enabled - No Reboot.

NOTE: The default setting for In-System Characterization is subject to change in future BIOS



releases.

When enabled, In-System Characterization (ISC) executes during POST upon detecting relevant change(s)
in system configuration to optimize system power and performance. ISC takes about 20 seconds to execute,
and system reset is needed for ISC results to be applied. The Enabled - No Reboot option executes ISC and
continues without applying ISC results until the next time system reset occurs. The Enabled option executes ISC
and forces an immediate system reset so that ISC results can be applied. It takes the system longer to be ready
due to the forced system reset. When disabled, ISC does not execute.

Related tasks 

See also: Viewing Miscellaneous Settings

Related references 

See also: Miscellaneous Settings

iDRAC Settings utility

The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI. You can
enable or disable various iDRAC parameters by using the iDRAC settings utility.

NOTE: Accessing some of the features on the iDRAC settings utility needs the iDRAC Enterprise License



upgrade.

For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide at
Dell.com/idracmanuals.

Related concepts 

See also: Device Settings

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63

Related tasks 

See also: Entering the iDRAC Settings utility
See also: Changing the thermal settings

Related references 

See also: System BIOS

Entering the iDRAC Settings utility

1. Turn on or restart the managed system.

2. Press F2 during Power-on Self-test (POST).

3. On the System Setup Main Menu page, click iDRAC Settings.

The iDRAC Settings screen is displayed.

Related references 

See also: iDRAC Settings utility

Changing the thermal settings

The iDRAC settings utility enables you to select and customize the thermal control settings for your system.

1. Click iDRAC Settings > Thermal.

2. Under SYSTEM THERMAL PROFILE > Thermal Profile, select one of the following options:

◦ Default Thermal Profile Settings

◦ Maximum Performance (Performance Optimized)

◦ Minimum Power (Performance per Watt Optimized)

3. Under USER COOLING OPTIONS, set the Fan Speed Offset, Minimum Fan Speed, and Custom
Minimum Fan Speed.

4. Click Back > Finish > Yes.

Related references 

See also: iDRAC Settings utility

Device Settings

Device Settings enables you to configure device parameters.

Related references 

See also: System BIOS

Dell Lifecycle Controller

Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system
deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band
solution and Dell system embedded Unified Extensible Firmware Interface (UEFI) applications.

Related references 

See also: Embedded system management

DR4300 Owners Manual

Dell Lifecycle Controller

64

Embedded system management

The Dell Lifecycle Controller provides advanced embedded systems management throughout the system’s
lifecycle. The Dell Lifecycle Controller can be started during the boot sequence and can function independently of
the operating system.

NOTE: Certain platform configurations may not support the full set of features provided by the Dell



Lifecycle Controller.

For more information about setting up the Dell Lifecycle Controller, configuring hardware and firmware, and
deploying the operating system, see the Dell Lifecycle Controller documentation at Dell.com/idracmanuals.

Related references 

See also: Dell Lifecycle Controller

Boot Manager

The Boot Manager screen enables you to select boot options and diagnostic utilities.

Related tasks 

See also: Viewing Boot Manager

Related references 

See also: Boot Manager main menu
See also: System BIOS

Viewing Boot Manager

To enter Boot Manager:

1. Turn on, or restart your system.

2. Press F11 when you see the following message:

F11 = Boot Manager

If your operating system begins to load before you press F11, allow the system to complete the booting, and
then restart your system and try again.

Related references 

See also: Boot Manager
See also: Boot Manager main menu

Boot Manager main menu

Menu item

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65

Description

Continue Normal Boot

The system attempts to boot to devices starting with the first item in the boot order. If the boot attempt fails, the
system continues with the next item in the boot order until the boot is successful or no more boot options are
found.

One-shot Boot Menu

Enables you to access boot menu, where you can select a one-time boot device to boot from.

Launch System Setup

Enables you to access System Setup.

Launch Lifecycle Controller

Exits the Boot Manager and invokes the Dell Lifecycle Controller program.

System Utilities

Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell.

Related tasks 

See also: Viewing Boot Manager

Related references 

See also: Boot Manager

One-shot BIOS boot menu

One-shot BIOS boot menu enables you to select a boot device to boot from.

Related references 

See also: Boot Manager

System Utilities

System Utilities contains the following utilities that can be launched:

• Launch Diagnostics

• BIOS Update File Explorer

• Reboot System

Related references 

See also: Boot Manager

PXE boot

The Preboot Execution Environment (PXE) is an industry standard client or interface that allows networked
computers that are not yet loaded with an operating system to be configured and booted remotely by an
administrator.

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66

Installing and removing system

components

Safety instructions

NOTE: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift



the system by yourself.

WARNING: Opening or removing the system cover while the system is powered on may expose



you to a risk of electric shock.

CAUTION: Do not operate the system without the cover for a duration exceeding five minutes.



CAUTION: Many repairs may only be done by a certified service technician. You should only



perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is not
authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.

NOTE: Dell recommends that you always use a static mat and static strap while working on components



inside the system.

NOTE: To ensure proper operation and cooling, all bays in the system and system fans must be populated



always with either a component or with a blank.

Before working inside your system

Follow the safety guidelines listed in the Safety instructions section.

1. Turn off the system, including any attached peripherals.

2. Disconnect the system from the electrical outlet and disconnect the peripherals.

3. If installed, remove the front bezel.

4. If applicable, remove the system from the rack.

For more information, see the Rack Installation placemat at Dell.com/poweredgemanuals.

5. Remove the system cover.

Related tasks 

See also: Removing the optional front bezel
See also: Removing the system cover

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Before working inside your system

67

After working inside your system

Follow the safety guidelines listed in the Safety instructions section.

1. Install the system cover.

2. If applicable, install the system into the rack.

For more information, see the Rack Installation placemat at Dell.com/poweredgemanuals.

3. If removed, install the optional front bezel.

4. Reconnect the peripherals and connect the system to the electrical outlet.

5. Turn on the system, including any attached peripherals.

Related tasks 

See also: Installing the system cover
See also: Installing the optional front bezel

Recommended tools

You need the following tools to perform the removal and installation procedures:

• Key to the bezel lock.

This is needed only if your system includes a bezel.

• Phillips #2 screwdriver

• Wrist grounding strap

You need the following tools to assemble the cables for a DC power supply unit.

• AMP 90871-1 hand-crimping tool or equivalent

• Tyco Electronics 58433-3 or equivalent

• Wire-stripper pliers to remove insulation from size 10 AWG solid or stranded, insulated copper wire

NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding).



Front bezel (optional)

The front bezel is attached to the front side of the server and prevents accidents while removing the hard drive or
when pressing the reset or power button. The front bezel can also be locked for additional security.

Removing the optional front bezel

Follow the safety guidelines listed in the Safety instructions section.

1. Locate and remove the bezel key.

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Removing the optional front bezel

68

NOTE: The bezel key is attached to the back of the bezel.



2. Unlock the bezel by using the key.

3. Slide the release latch up and pull the left end of the bezel.

4. Unhook the right end, and remove the bezel.

Figure 9. Removing the optional front bezel

a. release latch
b. bezel lock
c. front bezel

Figure 10. Removing the optional Quick Sync front bezel

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Removing the optional front bezel

69

a. release latch
b. bezel lock
c. Quick Sync bezel

Installing the optional front bezel

Follow the safety guidelines listed in the Safety instructions section.

1. Locate and remove the bezel key.

NOTE: The bezel key is attached to the back of the bezel.



2. Hook the right end of the bezel onto the chassis.

3. Fit the free end of the bezel onto the system.

4. Lock the bezel by using the key.

System cover

The system cover protects the components inside the system and helps in maintaining air flow inside the system.

Removing the system cover actuates the intrusion switch which aids in maintaining system security.

Removing the system cover

1. Follow the safety guidelines listed in the Safety instructions section.

2. Turn off the system, including any attached peripherals.

3. Disconnect the system from the electrical outlet and disconnect the peripherals.

Removing the system cover

DR4300 Owners Manual

70

4. If installed, remove the optional bezel. For more information, see the Removing the optional front bezel
section.

1. Rotate the latch release lock counter clockwise to the unlocked position.

2. Lift the latch toward the back of the system.

The system cover slides back and the tabs on the system cover disengage from the slots on the chassis.

NOTE: The position of the latch may vary depending on the configuration of your system.



3. Hold the cover on both sides, and lift the cover away from the system.

Figure 11. Removing the system cover

a. system cover
b. latch
c. latch release lock

1. Install the system cover.

Related tasks 

See also: Removing the optional front bezel
See also: Installing the system cover

Related references 

See also: Safety instructions

Installing the system cover

1. Follow the safety guidelines listed in the Safety instructions section.

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Installing the system cover

71

2. Ensure that all internal cables are connected and placed out of the way and no tools or extra parts are left
inside the system.

1. Align the slots on the system cover with the tabs on the chassis.

2. Push the system cover latch down to move the system cover into the closed position.

The system cover slides forward and the slots on the system cover engage with the tabs on the chassis.
The system cover latch locks into place when the system cover is completely engaged with the tabs on the
chassis.

3. Rotate the latch release lock clockwise to the locked position.

1. If removed, install the front bezel.

2. Reconnect the peripherals and connect the system to the electrical outlet.

3. Turn on the system, including any attached peripherals.

Related tasks 

See also: Installing the optional front bezel

Related references 

See also: Safety instructions

Cooling shroud

The cooling shroud has aerodynamically placed openings that direct the airflow across the entire system. The
airflow passes through all the critical parts of the system, where the vacuum pulls air across the entire surface
area of the heat sink, thus allowing increased cooling.

Removing the cooling shroud

CAUTION: Many repairs may only be done by a certified service technician. You should only



perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is not
authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.

CAUTION: Never operate your system with the cooling shroud removed. The system may get



overheated quickly, resulting in shutdown of the system and loss of data.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. If installed, remove the full-length PCIe card.

1. Holding the touch points, lift the cooling shroud away from the system.

Figure 12. Removing the cooling shroud

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Removing the cooling shroud

72

a. cooling shroud
b. touch point (2)

1. Install the cooling shroud.

2. If required, install the full-length PCIe card.

3. Follow the procedure listed in the After working inside your system section.

Related tasks 

See also: Before working inside your system
See also: Removing an expansion card from expansion card riser 2 or 3
See also: Installing the cooling shroud
See also: After working inside your system

Related references 

See also: Safety instructions

Installing the cooling shroud

CAUTION: Many repairs may only be done by a certified service technician. You should only



perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is not
authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. If applicable, route the cables inside the system along the chassis wall and secure the cables by using the
cable-securing bracket.

1. Align the tabs on the cooling shroud with the securing slots on the chassis.

2. Lower the cooling shroud into the chassis until it is firmly seated.

1. If removed, install the full-length PCIe card.

2. Follow the procedure listed in the After working inside your system section.

Related tasks 

See also: Before working inside your system
See also: Installing an expansion card into the expansion card riser 2 or 3
See also: Installing an expansion card into the expansion card riser 1
See also: After working inside your system

Related references 

See also: Safety instructions

DR4300 Owners Manual

Installing the cooling shroud

73

Cooling fans

Your system supports six hot-swappable cooling fans.

NOTE: In the event of a problem with a particular fan, the fan number is referenced by the system



management software, allowing you to easily identify and replace the proper fan by noting the fan numbers
on the cooling fan assembly.

Removing a cooling fan

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

CAUTION: Many repairs may only be done by a certified service technician. You should only



perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is not
authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.

CAUTION: The cooling fans are hot-swappable. To maintain proper cooling while the system is on,



replace only one fan at a time.

NOTE: The procedure for removing each fan is identical.



1. Press the fan release tab and lift the cooling fan out of the cooling fan assembly.

Figure 13. Removing a cooling fan

a. cooling fan assembly
b. cooling fan connector (6)
c. fan release tab (6)
d. cooling fan (6)

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74

e. cooling fan connector on the system board (6)

1. Install the cooling fan.

2. Follow the procedure listed in the After working inside your system section.

Related tasks 

See also: Before working inside your system
See also: Installing a cooling fan
See also: After working inside your system

Related references 

See also: Safety instructions

Installing a cooling fan

CAUTION: Many repairs may only be done by a certified service technician. You should only



perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is not
authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

NOTE: The procedure for installing each fan is identical.



1. Align the connector at the base of the cooling fan with the connector on the system board.

2. Slide the cooling fan into the securing slot until the tab locks into place.

Follow the procedure listed in the After working inside your system section.

Related tasks 

See also: Before working inside your system
See also: After working inside your system

Related references 

See also: Safety instructions

Cooling-fan assembly

The cooling fan assembly is an essential part of a server’s cooling system. It ensures that the key components
of the server such as the processors, hard drives, and memory get adequate air circulation to keep them cool. A
failure in the server’s cooling system can result in the server overheating and may lead to damage.

Removing the cooling fan assembly

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

CAUTION: Many repairs may only be done by a certified service technician. You should only



perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is not
authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.

1. Unlock the cooling fan assembly from the chassis by lifting the release levers.

2. Lift the cooling fan assembly out of the chassis.

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75

Figure 14. Removing the cooling fan assembly

a. cooling fan assembly
b. cooling fan (6)
c. release lever (2)
d. guide pin on the system board (2)
e. cooling fan connector (6)
f. guide pin on the chassis (6)

1. Install the cooling fan assembly.

2. Follow the procedure listed in the After working inside your system section.

Related tasks 

See also: Before working inside your system
See also: Installing the cooling fan assembly
See also: After working inside your system

Related references 

See also: Safety instructions

Installing the cooling fan assembly

CAUTION: Many repairs may only be done by a certified service technician. You should only



perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is not
authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.

1. Follow the safety guidelines listed in Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

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76

CAUTION: Ensure that the cables are correctly installed and retained by the cable retention bracket



before installing the cooling fan assembly. Incorrectly installed cables may get damaged.

1. Align the slots on the cooling fan assembly with the guide pins on the chassis.

2. Slide the cooling fan assembly into the chassis.

3. Lock the cooling fan assembly into the chassis by lowering the release levers until firmly seated.

Figure 15. Installing the cooling fan assembly

a. cooling fan assembly
b. cooling fan (6)
c. release lever (2)
d. guide pin on the system board (2)
e. cooling fan connector (6)
f. guide pin on the chassis (6)

Follow the procedure listed in the After working inside your system section.

Related tasks 

See also: Before working inside your system
See also: After working inside your system

Related references 

See also: Safety instructions

System memory

Your system supports DDR4 registered DIMMs (RDIMMs). System memory holds the instructions that are
executed by the processor.

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77

NOTE: MT/s indicates DIMM speed in MegaTransfers per second.



Memory bus operating frequency can be 1866 MT/s, 2133 MT/s, or 2400 MT/s depending on the following factors:

• DIMM type (RDIMM)

• DIMM type (RDIMM or LRDIMM)

• Number of DIMMs populated per channel

• System profile selected (for example, Performance Optimized, Custom, or Dense Configuration Optimized)

• Maximum supported DIMM frequency of the processors

Your system contains 24 memory sockets split into two sets of 12 sockets, one set per processor. Each 12-socket
set is organized into four channels. In each channel, the release tabs of the first socket are marked white, the
second socket black, and the third socket green.

Figure 16. Memory socket locations

Memory channels are organized as follows:

Table 29. Memory channels

This tables describes memory channels and how the channels are organized.

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78

ProcessorChannel 0 Channel 1 Channel 2 Channel 3

Processor1Slots A1, A5, and A9 Slots A2, A6, and A10 Slots A3, A7, and A11 Slots A4, A8, and A12

Processor2Slots B1, B5, and B9 Slots B2, B6, and B10 Slots B3, B7, and B11 Slots B4, B8, and B12

The following table shows the memory populations and operating frequencies for the supported configurations:

Table 30. Memory population

This table describes the memory population and the operating frequencies.

DIMM Type DIMMs

Populated/
Channel

RDIMM

1 2133, 1866, 1600,

2 2133, 1866, 1600,

3

Voltage Operating Frequency

(in MT/s)

1.2 V
1333

1333

1866, 1600, 1333 Dual rank or single rank

Maximum DIMM Rank/
Channel

Dual rank or single rank

Dual rank or single rank

General memory module installation guidelines

NOTE: Memory configurations that fail to observe these guidelines can prevent your system from booting,



stop responding during memory configuration, or operating with reduced memory.

The system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid
chipset architectural configuration. The following are the recommended guidelines for installing memory modules:

• x4 and x8 DRAM based memory modules can be mixed. For more information, see the Mode-specific
guidelines section.

• Up to three dual- or single-rank RDIMMs can be populated per channel.

• If memory modules with different speeds are installed, they will operate at the speed of the slowest installed
memory module(s) or slower depending on system DIMM configuration.

• Populate memory module sockets only if a processor is installed. For single-processor systems, sockets A1
to A12 are available. For dual-processor systems, sockets A1 to A12 and sockets B1 to B12 are available.

• Populate all the sockets with white release tabs first, followed by the black release tabs, and then the green
release tabs.

• When mixing memory modules with different capacities, populate the sockets with memory modules with
highest capacity first. For example, if you want to mix 4 GB and 8 GB memory modules, populate 8 GB

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General memory module installation guidelines

79

memory modules in the sockets with white release tabs and 4 GB memory modules in the sockets with
black release tabs.

• In a dual-processor configuration, the memory configuration for each processor should be identical. For
example, if you populate socket A1 for processor 1, then populate socket B1 for processor 2, and so on.

• Memory modules of different capacities can be mixed provided other memory population rules are followed
(for example, 4 GB and 8 GB memory modules can be mixed).

• Mixing of more than two memory module capacities in a system is not supported.

• Populate four memory modules per processor (one DIMM per channel) at a time to maximize performance.

Mode-specific guidelines

Four memory channels are allocated to each processor. The allowable configurations depend on the memory
mode selected.

Advanced Error Correction Code (lockstep)

Advanced Error Correction Code (ECC) mode extends SDDC from x4 DRAM based DIMMs to both x4 and x8
DRAMs. This protects against single DRAM chip failures during normal operation.

The installation guidelines for memory modules are as follows:

• Memory modules must be identical in size, speed, and technology.

• DIMMs installed in memory sockets with white release levers must be identical and the same rule applies
for sockets with black release levers. This ensures that identical DIMMs are installed in matched pair —for
example, A1 with A2, A3 with A4, A5 with A6, and so on.

Memory optimized (independent channel) mode

This mode supports Single Device Data Correction (SDDC) only for memory modules that use x4 device width. It
does not impose any specific slot population requirements.

Memory sparing

NOTE: To use memory sparing, this feature must be enabled in System Setup.



In this mode, one rank per channel is reserved as a spare. If persistent correctable errors are detected on a rank,
the data from this rank is copied to the spare rank, and the failed rank is disabled.

With memory sparing enabled, the system memory available to the operating system is reduced by one rank
per channel. For example, in a dual-processor configuration with sixteen 4 GB single-rank memory modules, the
available system memory is: 3/4 (ranks/channel) × 16 (memory modules) × 4 GB = 48 GB, and not 16 (memory
modules) × 4 GB = 64 GB.

NOTE: Memory sparing does not offer protection against a multi-bit uncorrectable error.



NOTE: Both Advanced ECC/Lockstep and Optimizer modes support memory sparing.



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80

Memory mirroring

Memory mirroring offers the strongest memory module reliability mode compared to all other modes, providing
improved uncorrectable multi-bit failure protection. In a mirrored configuration, the total available system memory
is one half of the total installed physical memory. Half of the installed memory is used to mirror the active memory
modules. In the event of an uncorrectable error, the system switches over to the mirrored copy. This ensures
SDDC and multi-bit protection.

The installation guidelines for memory modules are as follows:

• Memory modules must be identical in size, speed, and technology.

• Memory modules installed in memory module sockets with white release levers must be identical and
the same rule applies for sockets with black and green release tabs. This ensures that identical memory
modules are installed in matched pairs—for example, A1 with A2, A3 with A4, A5 with A6, and so on.

Table 31. Processor configuration

This table describes the memory population and its configuration

Processor Configuration Memory population

rules

Single CPU Memory population order {1,2}, {3,4} See Memory mirroring note

Memory population
information

Sample memory configurations

The following table shows sample memory configurations for two processor configuration that follows the
appropriate memory guidelines.

NOTE: 1R and 2R in the following table indicates single and dual ranks DIMMs respectively.



Table 32. Sample Memory configurations

This section describes the memory configurations for a two processors.

System
capacity
(in GB)

32 4 8 1R, x8, 2400 MT/s

DIMM
size (in
GB)

Number
of DIMMs

DIMM rank, organization, and
frequency

1R, x8, 2133 MT/s

DIMM slot population

A1, A2, A3, A4, B1, B2, B3, B4

Removing memory modules

CAUTION: Many repairs may only be done by a certified service technician. You should only



perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is not
authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. Remove the cooling shroud.

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81

4. If installed, remove the cooling fan assembly. For more information, see the Removing the cooling fan
assembly section.

NOTE: The memory modules are hot to touch for some time after the system has been powered down.



Allow the memory modules to cool before handling them. Handle the memory modules by the card edges
and avoid touching the components or metallic contacts on the memory module.

CAUTION: To ensure proper system cooling, memory module blanks must be installed in any



memory socket that is not occupied. Remove memory module blanks only if you intend to install
memory modules in those sockets.

1. Locate the appropriate memory module socket.

CAUTION: Handle each memory module only by the card edges, ensuring not to touch the



middle of the memory module or metallic contacts.

2. To release the memory module from the socket, simultaneously press the ejectors on both ends of the
memory module socket.

3. Lift and remove the memory module from the system.

Figure 17. Removing the memory module

a. memory module
b. memory module socket
c. memory module socket ejector (2)

1. Install the memory module.

NOTE: If you are removing the memory module permanently, install a memory module blank.



2. Install the cooling shroud.

3. Follow the procedure listed in the After working inside your system section.

Related tasks 

See also: Before working inside your system
See also: Removing the cooling shroud
See also: Removing the cooling fan assembly
See also: After working inside your system

Related references 

See also: Safety instructions

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82

Installing memory modules

NOTE: The memory modules are hot to touch for some time after the system has been powered down.



Allow the memory modules to cool before handling them. Handle the memory modules by the card edges
and avoid touching the components or metallic contacts on the memory module.

CAUTION: Many repairs may only be done by a certified service technician. You should only



perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is not
authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. Removing the cooling fan assembly.

1. Locate the appropriate memory module socket.

CAUTION: Handle each memory module only by the card edges, ensuring not to touch the



middle of the memory module or metallic contacts.

2. Open the ejectors on the memory module socket outward to allow the memory module to be inserted into
the socket.

3. Align the edge connector of the memory module with the alignment key of the memory module socket, and
insert the memory module in the socket.

CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both



ends of the memory module evenly.

NOTE: The memory module socket has an alignment key that enables you to install the memory



module in the socket in only one orientation.

4. Press the memory module with your thumbs until the socket levers firmly click into place.

When the memory module is properly seated in the socket, the levers on the memory module socket align
with the levers on the other sockets that have memory modules installed.

Figure 18. Installing the memory module

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Installing memory modules

83

a. memory module
b. alignment key
c. memory module socket ejector (2)

1. Follow the procedure listed in the After working inside your system section.

2. Press F2 to enter System Setup, and check the System Memory setting.
The system should have already changed the value to reflect the installed memory.

3. If the value is incorrect, one or more of the memory modules may not be installed properly. Ensure that the
memory module is firmly seated in the memory module socket.

4. Run the system memory test in system diagnostics.

Related tasks 

See also: Before working inside your system
See also: Removing the cooling shroud
See also: Removing the cooling fan assembly
See also: After working inside your system

Related references 

See also: Safety instructions

Processors and heat sinks

Use the following procedure when:

• Removing and installing a heat sink

• Installing an additional processor

• Replacing a processor

NOTE: To ensure proper system cooling, you must install a processor blank in any empty processor



socket.

Removing a heat sink

CAUTION: Never remove the heat sink from a processor unless you intend to remove the



processor. The heat sink is necessary to maintain proper thermal conditions.

WARNING: The heat sink will be hot to touch. Allow the heat sink to cool for some time after



powering down the system.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Keep the Phillips #2 screwdriver ready.

3. Follow the procedure listed in the Before working inside your system section.

4. If installed, remove the full-length PCIe card(s).

5. Remove the cooling shroud.

1. Loosen one of the screws that secure the heat sink to the system board.

Allow some time (approximately 30 seconds) for the heat sink to loosen from the processor.

2. Remove the screw diagonally opposite the screw you first removed.

3. Repeat the procedure for the remaining two screws.

4. Remove the heat sink.

Figure 19. Removing a heat sink

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Removing a heat sink

84

a. retention screw (4)
b. heat sink
c. processor shield
d. retention screw slot (4)

1. Replace the heat sink(s) and processor(s).

2. Follow the procedure listed in the After working inside your system section.

Related tasks 

See also: Before working inside your system
See also: Removing an expansion card from expansion card riser 2 or 3
See also: Removing the cooling shroud
See also: Removing a processor
See also: Installing a processor
See also: Installing a heat sink
See also: Installing the cooling shroud
See also: Installing an expansion card into the expansion card riser 2 or 3
See also: After working inside your system

Related references 

See also: Safety instructions

Removing a processor

CAUTION: Many repairs may only be done by a certified service technician. You should only



perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is not
authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.

NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed



only by Dell certified service technicians.

NOTE: If you are upgrading your system, download the latest system BIOS version from Dell.com/



support and follow the instructions included in the compressed download file to install the update on your
system.

NOTE: You can update the system BIOS by using the Dell Lifecycle Controller.



DR4300 Owners Manual

Removing a processor

85

NOTE: To ensure proper system cooling, you must install a processor blank in any empty processor



socket.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. Keep the Phillips #2 screwdriver ready.

4. If installed, remove the full-length PCIe card(s).

5. Remove the cooling shroud.

6. Remove the heat sink.

WARNING: The processor is hot to touch for some time after the system has been powered down.



Allow the processor to cool before removing it.

CAUTION: The processor is held in its socket under strong pressure. Be aware that the release



lever can spring up suddenly if not firmly grasped.

1.
Release the open first socket lever near the unlock icon by pushing the lever down and out from under

the tab.

2.
Release the close first socket release lever near the lock icon by pushing the lever down and out from

under the tab. Lift the lever 90 degrees upward.

3. Lower the open first socket-release lever to lift the processor shield.

4. Hold the tab on the processor shield and lift the processor shield until the open first socket-release lever
lifts up.

CAUTION: The socket pins are fragile and can be permanently damaged. Be careful not to



bend the pins in the socket when removing the processor out of the socket.

5. Lift the processor out of the socket and leave the open first socket-release lever up.

NOTE: If you are permanently removing the processor, you must install a socket protective cap in the



vacant socket to protect the socket pins and keep the socket free of dust.

NOTE: After removing the processor, place it in an anti-static container for reuse, return, or temporary



storage. Do not touch the bottom of the processor. Touch only the side edges of the processor.

Figure 20. Processor shield

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Removing a processor

86

a. close first socket release lever
b. lock icon
c. processor
d. open first socket release lever
e. unlock icon

Figure 21. Removing a processor

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Removing a processor

87

a. close first socket-release lever
b. pin-1 indicator of processor
c. processor
d. slot (4)
e. processor shield
f. open first socket-release lever
g. socket
h. socket keys (4)

1. Replace the processor(s).

2. Install the heat sink.

3. Reinstall the cooling shroud.

4. Follow the procedure listed in the After working inside your system section.

Related tasks 

See also: Before working inside your system
See also: Removing an expansion card from expansion card riser 2 or 3
See also: Removing the cooling shroud
See also: Removing a heat sink
See also: Installing a processor
See also: Installing a heat sink
See also: Installing the cooling shroud
See also: Installing an expansion card into the expansion card riser 2 or 3
See also: After working inside your system

Related references 

See also: Safety instructions

DR4300 Owners Manual

Removing a processor

88

Installing a processor

CAUTION: Many repairs may only be done by a certified service technician. You should only



perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is not
authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. Keep the Phillips #2 screwdriver ready.

4. If you are upgrading your system, download the latest system BIOS version from Dell.com/support and
follow the instructions included in the compressed download file to install the update on your system.

NOTE: You can also update the system BIOS by using the Dell Lifecycle Controller.



5. Remove the cooling shroud.

NOTE: If applicable, close the expansion card latch on the cooling shroud to release the full length



card.

6. If connected, disconnect the cables from expansion card(s).

7. If installed, remove the expansion card riser.

NOTE: The heat sink and processor are too hot to touch for some time after the system has been powered



down. Allow the heat sink and processor to cool down before handling them.

CAUTION: Never remove the heat sink from a processor unless you intend to remove the



processor. The heat sink is necessary to maintain proper thermal conditions.

NOTE: If you are installing a single processor, it must be installed in socket CPU1.



1. Unpack the new processor.

NOTE: If the processor has previously been used in a system, remove any remaining thermal grease



from the processor by using a lint-free cloth.

2. Locate the processor socket.

3. If applicable, remove the socket protective cap.

4.
Release the open first socket-release lever near the unlock icon by pushing the lever down and out

from under the tab.

5.
Similarly, release the close first socket-release lever near the lock icon by pushing the lever down and

out from under the tab. Lift the lever 90 degrees upward.

6. Hold the tab near the lock symbol on the processor shield and lift it up and out of the way.

CAUTION: Positioning the processor incorrectly can permanently damage the system board or



the processor. Be careful not to bend the pins in the socket.

CAUTION: While removing or reinstalling the processor, wipe your hands of any contaminants.



Contaminants on the processor pins such as thermal grease or oil can damage the processor.

7. Align the processor with the socket keys.

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89

CAUTION: Do not use force to seat the processor. When the processor is positioned correctly,



it engages easily into the socket.

8. Align the pin-1 indicator of the processor with the triangle on the system board.

9. Place the processor on the socket such that the slots on the processor align with the socket keys.

10. Close the processor shield.

11.
Lower the close first socket-release lever near the lock icon and push it under the tab to lock it.

12.
Similarly, lower the open first socket-release lever near the unlock icon and push it under the tab to lock

it.

Figure 22. Installing a processor

a. socket-release lever 1
b. pin–1 corner of the processor
c. processor
d. slot (4)
e. processor shield
f. socket-release lever 2
g. processor socket
h. tab (4)

NOTE: Ensure that you install the heat sink after you install the processor. The heat sink is necessary to



maintain proper thermal conditions.

1. Install the heat sink.

2. If removed, reinstall the PCIe expansion card riser.

3. If disconnected, reconnect the cables to the expansion card(s).

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4. While booting, press F2 to enter System Setup and verify that the processor information matches the new
system configuration.

5. Run the system diagnostics to verify that the new processor operates correctly.

Related tasks 

See also: Before working inside your system
See also: Removing an expansion card from expansion card riser 2 or 3
See also: Removing an expansion card from the expansion card riser 1
See also: Removing the cooling shroud
See also: Removing a heat sink
See also: Installing a heat sink
See also: Installing the cooling shroud
See also: Installing an expansion card into the expansion card riser 2 or 3
See also: Installing an expansion card into the expansion card riser 1
See also: After working inside your system

Related references 

See also: Safety instructions

Installing a heat sink

CAUTION: Many repairs may only be done by a certified service technician. You should only



perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is not
authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. Keep the Phillips #2 screwdriver ready.

4. Install the processor.

NOTE: If you are installing a single processor, it must be installed in socket CPU1.



1. If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean lint­free cloth.

2. Use the thermal grease syringe included with your processor kit to apply the grease in a thin spiral on the
top of the processor.

CAUTION: Applying too much thermal grease can result in excess grease coming in contact



with and contaminating the processor socket.

NOTE: The thermal grease syringe is intended for one-time use only. Dispose of the syringe after you



use it.

Figure 23. Applying thermal grease on the top of the processor

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91

a. processor
b. thermal grease
c. thermal grease syringe

3. Place the heat sink onto the processor.

4. Tighten one of the four screws to secure the heat sink to the system board.

5. Tighten the screw diagonally opposite to the first screw you have tightened.

NOTE: Do not over-tighten the heat sink retention screws when installing the heat sink. To prevent



over-tightening, tighten the retention screw until resistance is felt, and stop after the screw is seated.
The screw tension should not be more than 6 in-lb (6.9 kg-cm).

6. Repeat the procedure for the remaining two screws.

1. Follow the procedure listed in the After working inside your system section.

2. While booting, press F2 to enter System Setup and verify that the processor information matches the new
system configuration.

3. Run the system diagnostics to verify that the new processor operates correctly.

PCIe card holder

The PCIe card holder can be extended to support a full length PCIe card. This will prevent any damage to the
card that may occur due to its length.

Removing the PCIe card holder

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

Removing the PCIe card holder

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92

3. If installed, remove the full-length PCIe card.

CAUTION: Many repairs may only be done by a certified service technician. You should only



perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is not
authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.

CAUTION: Do not use your system without the PCIe card holder installed. The PCIe card holder is



necessary to ensure proper system cooling.

1. Press the release tab and slide the card holder toward the back of the chassis to release the PCIe card
holder from the chassis.

2. Lift the PCIe card holder out of the chassis.

NOTE: To ensure proper system cooling, you must replace the PCIe card holder.



Figure 24. Removing the PCIe card holder

a. PCIe card holder
b. release tab

1. Replace the PCIe card holder.

2. If removed, install the full-length PCIe card.

3. Follow the procedure listed in the After working inside your system section.

Related tasks 

See also: Before working inside your system
See also: Removing an expansion card from expansion card riser 2 or 3
See also: Installing the PCIe card holder
See also: Installing an expansion card into the expansion card riser 2 or 3
See also: After working inside your system

Related references 

See also: Safety instructions

Installing the PCIe card holder

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

CAUTION: Many repairs may only be done by a certified service technician. You should only



perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is not
authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.

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93

CAUTION: Do not use your system without the PCIe card holder installed. The PCIe card holder is



necessary to ensure proper system cooling.

1. Align the PCIe card holder with the notches and tabs on the power supply unit cage.

2. Press the release tab and slide the PCIe card holder toward the front of the chassis until firmly seated.

Figure 25. Installing the PCIe card holder

a. PCIe card holder
b. release tab

1. If applicable, replace the full-length PCIe card.

2. Follow the procedure listed in the After working inside your system section.

Related tasks 

See also: Before working inside your system
See also: Installing an expansion card into the expansion card riser 2 or 3
See also: After working inside your system

Related references 

See also: Safety instructions

Opening and closing the PCIe card holder latch

1. Follow the safety guidelines listed in Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

CAUTION: Many repairs may only be done by a certified service technician. You should only



perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is not
authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.

1. To open the PCIe card holder latch, press the release tab.

2. To close the PCIe card holder latch, rotate the latch clockwise until it locks.

NOTE: Before installing a full-length PCIe card, the PCIe card holder latch must be closed. When



the full-length PCIe card is installed, open the PCIe card holder latch. Before removing the full-length
PCIe card, you must close the PCIe card holder latch.

Figure 26. Opening the PCIe card holder latch

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Opening and closing the PCIe card holder latch

94

a. PCIe card holder
b. release tab
c. PCIe card holder latch

Figure 27. Closing the PCIe card holder latch

a. PCIe card holder
b. release tab
c. PCIe card holder latch

Follow the procedure listed in the After working inside your system section.

Cable retention bracket

Cable retention bracket provides support to the installed cables. The cable retention bracket also helps to prevent
the cables from moving out of place, which may result in loose connections and reduced air flow inside the server.

Removing the cable retention bracket

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. If installed, remove the cooling shroud.

4. Remove the PCIe card holder.

5. Remove all cables routed through the cable retention bracket.

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95

CAUTION: Many repairs may only be done by a certified service technician. You should only



perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is not
authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.

1. Pull the tab to release it from the notch and slide the cable retention bracket toward the front of the chassis
to release it from the chassis.

2. Lift the cable retention bracket out of the chassis.

Figure 28. Removing the cable retention bracket

a. alignment pin (2)
b. tab
c. cable retention bracket

1. Install the cable retention bracket and reconnect all cables routed through the cable retention bracket.

2. If removed, install the PCIe card holder.

3. If removed, install the cooling shroud.

4. Follow the procedure listed in the After working inside your system section.

Related tasks 

See also: Before working inside your system
See also: Removing the cooling shroud
See also: Removing the PCIe card holder
See also: Installing the cable retention bracket
See also: Installing the cooling shroud
See also: Installing the PCIe card holder
See also: After working inside your system

Related references 

See also: Safety instructions

Installing the cable retention bracket

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. If installed, remove the cooling shroud.

4. Remove the PCIe card holder.

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Installing the cable retention bracket

96

CAUTION: Many repairs may only be done by a certified service technician. You should only



perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is not
authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.

1. Align the cable retention bracket with the alignment pins on the chassis.

2. Slide the cable retention bracket along the chassis wall until the tab clicks and locks the keyhole slots.

3. Place all cables to be routed in the cable retention bracket.

Figure 29. Installing the cable retention bracket

a. alignment pin (2)
b. keyhole slot
c. tab
d. cable retention bracket

1. Install the PCIe card holder.

2. Install the cooling shroud.

3. Follow the procedure listed in the After working inside your system section.

Related tasks 

See also: Before working inside your system
See also: Removing the cooling shroud
See also: Removing the PCIe card holder
See also: Installing the cooling shroud
See also: Installing the PCIe card holder
See also: After working inside your system

Related references 

See also: Safety instructions

Integrated storage controller card

Your system includes a dedicated expansion card slot on the system board for an integrated controller card. The
integrated storage controller card provides the integrated storage subsystem for the internal hard drives in your
system. The controller supports SAS and SATA hard drives and also enables you to set up the hard drives in
RAID configurations. The RAID configurations depend on the version of the storage controller included with your
system.

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97

Removing the integrated storage controller card

CAUTION: Many repairs may only be done by a certified service technician. You should only



perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is not
authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. Remove the cooling shroud.

4. Remove the expansion card riser 1.

5. Keep the Phillips #2 screwdriver ready.

1. Loosen the screws that secure the integrated storage controller cable to the integrated storage controller
card connector on the system board.

2. Lift the integrated storage controller cable away from the integrated storage controller.

3. Lift one end of the card and angle it to disengage the card from the integrated storage controller card holder
on the system board.

4. Lift the card out of the system.

Figure 30. Removing the integrated storage controller card

a. integrated storage controller cable
b. integrated storage controller card
c. integrated storage controller card connector on the system board
d. integrated storage controller card holder

Removing the integrated storage controller card

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98

1. Install the expansion card riser 1.

2. Install the cooling shroud.

3. Installing the integrated storage controller card.

4. Follow the procedure listed in the After working inside your system section.

Related tasks 

See also: Before working inside your system
See also: Removing the cooling shroud
See also: Removing expansion card risers
See also: Installing expansion card risers
See also: Installing the cooling shroud
See also: After working inside your system

Related references 

See also: Safety instructions

Installing the integrated storage controller card

CAUTION: Many repairs may only be done by a certified service technician. You should only



perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is not
authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. Remove the cooling shroud.

4. Remove the expansion card riser 1.

5. Keep the Phillips #2 screwdriver ready.

1. Align the end of the integrated storage controller card with the controller card connector on the system
board.

2. Lower the connector side of the integrated storage controller card into the integrated storage controller card
connector on the system board.

NOTE: Ensure that the tabs on the system board align with the screw holes on the integrated storage



controller card.

3. Align the screws on the integrated storage controller card cable with the screw holes on the connector.

4. Tighten the screws to secure the integrated storage controller card cable with the integrated storage
controller card connector on the system board.

Figure 31. Installing the integrated storage controller card

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99

a. integrated storage controller cable
b. integrated storage controller card
c. integrated storage controller card connector on the system board
d. integrated storage controller card holder

1. Install the expansion card riser 1.

2. Install the cooling shroud.

3. Follow the procedure listed in the After working inside your system section.

Related tasks 

See also: Before working inside your system
See also: Removing the cooling shroud
See also: Removing expansion card risers
See also: Installing expansion card risers
See also: Installing the cooling shroud
See also: After working inside your system

Related references 

See also: Safety instructions

Expansion cards and expansion card riser

An expansion card in the server is an add-on card that can be inserted into an expansion slot on the system board
or riser card to add enhanced functionality to the system through the expansion bus.

NOTE: A System Event Log (SEL) event is logged if an expansion card riser is unsupported or missing. It



does not prevent your system from turning on and no BIOS POST message or F1/F2 pause is displayed.

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