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Trademarks QUATECH® is a registered trademark of Quatech, Inc. Other product
and brand names listed in this manual may be trademarks of their
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Disclaimer The information in this manual is believed to be accurate and reliable at
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manual, and expressly disclaims any liability or damages for loss of data,
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Changes or modifications to this device not explicitly approved by
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Quatech Freedom USB Adapter User’s Manual Table of contents
System requirements ----------------------------------------------------------------------------------------------------- 2
Features ---------------------------------------------------------------------------------------------------------------------- 2
IND option - surge suppression upgrade ---------------------------------------------------------------------- 2
Installing the Freedom USB ------------------------------------------------------------------------------------------------- 3
Installing under Windows XP------------------------------------------------------------------------------------------ 3
Uninstalling from Windows XP ---------------------------------------------------------------------------------- 9
Installing under Windows 2000 --------------------------------------------------------------------------------------10
Uninstalling from Windows 2000-------------------------------------------------------------------------------17
Installing under Windows NT-----------------------------------------------------------------------------------------17
Installing under Windows Me-----------------------------------------------------------------------------------------18
Uninstalling from Windows Me ---------------------------------------------------------------------------------21
Installing under Windows 98/98SE----------------------------------------------------------------------------------22
Uninstalling from Windows 98/98SE -------------------------------------------------------------------------- 28
Making external connections -----------------------------------------------------------------------------------------------29
RS-232 serial connections ----------------------------------------------------------------------------------------------29
RS-422/485 serial connections-----------------------------------------------------------------------------------------30
Configuring termination resistors------------------------------------------------------------------------------31
Testing DB-9 serial ports in HyperTerminal ---------------------------------------------------------------------32
Troubleshooting-----------------------------------------------------------------------------------------------------------------47
Appendix A -----------------------------------------------------------------------------------------------------------------------48
Quatech Freedom USB Adapter User’s Manual Introduction
Introduction
Note: These products comply
fully with USB Specification
version 1.1 and are fully
supported under Windows
98/ME/XP/2000/NT4.
This Users Manual describes how to setup and install your Quatech
Freedom USB Adapter.
The Quatech SSU-100, DSU-100, QSU-100, ESU-100, and HSU-100,
respectively, provide one, two, four, eight, and sixteen independent
RS-232 serial interfaces to the host PC via the Universal Serial Bus
(USB) port.
The Quatech DSU-200/300, QSU-200/300, ESU-200/300, and HSU200/300, respectively, provide two, four, eight, and sixteen
independent asynchronous serial interfaces via the USB port. Each of
these interfaces can be used as desired for either RS-422 or RS-485
communications.
For convenience, this manual refers to all these products as Freedom
USB unless otherwise noted.
The following table details the port and connection configuration for
all the Freedom USB devices.
Table 1 - Device port and connection options
Device Ports Connection Device Ports Connection
SSU-100 1 RS-232 RS-422
DSU-100 2 RS-232 DSU-200/300 2 RS-422
QSU-100 4 RS-232 QSU-200/300 4 RS-422
ESU-100 8 RS-232 ESU-200/300 8 RS-422
HSU-100 16 RS-232 HSU-200/300 16 RS-422
Note: The 16550 is well suited
for applications involving high
data rates and for heavy
multitasking environments. The
larger FIFO allows each
read/write access to the UART
to move more data, resulting in
fewer interrupts and less
processor time spent servicing
the UART.
Each adapter comes standard with 16550 Universal Asynchronous
Receiver/Transmitters (UARTs) containing 16-byte First In First Out
(FIFO) storage devices. These FIFOs, in conjunction with the USB
micro controller FIFOs, help to relieve the CPU of excessive
interrupts by buffering received and transmitted data. This
configuration allows each channel (either two or four) to obtain data
rates up to 460.8 kbps. The adapters are USB bus-powered; therefore
no external power supply is required.
The Freedom USB products are Plug-and-Play devices and require no
hardware configuration. Your computer's BIOS or operating system
automatically configures the ports when you install the device.
Rev 2.02 (2/24/2004) Page 1
Introduction Quatech Freedom USB Adapter User’s Manual
System requirements
Note: The 16-port units (HSU100/200/300) require two
USB ports. All the other units
use only one USB port.
Quatech’s serial USB adapters require the Windows 98/Me/XP/2000/NT4
operating system and an IBM or IBM-compatible PC with a standard
USB port or an add-in USB host adapter. Contact our sales
department for details on current software offerings. Most device
drivers are available for download from the Quatech World Wide Web
site at http://www.quatech.com/
Features
Quatech offers an IND option, or surge-suppression board upgrade, to
provide improved performance and industrial-grade reliability.
IND option - surge suppression upgrade
The IND option provides essential protection for reliable use in an
industrial environment. Each communication line has a surge
suppressor capable of sustaining up to 40-A, 20-s peak transient
surges, a clamping voltage of 30 V (15.1 V for 200/300 units), and a
peak energy dissipation of 0.1 Joules.
Table 2 differentiates between
the Freedom USB-1/2/300 part
numbers with and without the
IND option.
Table 2 - Product series summary
Part number IND option Part number
.
IND
option
SSU-100 no
DSU-100 no DSU-200/300 no
DSU-100IND yes DSU-200/300IND yes
QSU-100 no QSU-200/300 no
QSU-100IND yes QSU-200/300 IND yes
ESU-100 no ESU-200/300 no
ESU-100IND yes ESU-200/300 IND yes
HSU-100 no HSU-200/300 no
HSU-100IND yes HSU-200/300 IND yes
Page 2 Rev 2.02 (2/24/2004)
Quatech Freedom USB Adapter User’s Manual Installing the software
Installing the Freedom USB
Note: The installation process
takes place in two stages: the
serial adapter board and then
the serial ports.
This section explains how to install the Freedom USB under different
operating systems. Please locate and follow the procedure for your
computer’s operating system.
Windows maintains a registry of all known hardware installed in
your computer in which it keeps track of all of your system resources,
such as I/O locations, IRQ levels, and DMA channels. The Add New
Hardware Wizard utility helps you to add new hardware and updates
Caution! Be sure to allow
the installation process to
finish without interruption.
If you stop the process
before the adapter board(s)
and all of the serial ports
are installed, you will
corrupt the installation.
this registry.
The Freedom USB includes an INF configuration file to allow easy
configuration in the Windows environment. Windows uses the INF
file to determine the system resources required by the Freedom USB,
searches for available resources to fill the boards requirements, and
then updates the hardware registry with an entry that allocates these
resources.
The Freedom USB also includes Windows device drivers that enable
the Freedom USB serial ports to appear to Windows as standard
COM ports.
Installing under Windows XP
Follow these steps to install the Freedom USB under Windows XP.
Step Procedure Description
Step 1 Turn on the power to your computer
system.
This is the system in which the Freedom
USB is to be installed.
Step 2 Plug the wide flat end of the USB cable
into the downstream connector.
Step 3 Plug the square end of the USB cable into
the back of the Freedom USB box.
This is the connector located on the back of
the computer or USB hub.
Windows tells you that it has found new
hardware and launches the Found New
Hardware Wizard.
Rev 2.02 (2/24/2004) Page 3
Installing the software Quatech Freedom USB Adapter User’s Manual
X
X
Figure 1 - Win XP Found new hardware prompt
Figure 1 illustrates the Win
P Found new hardware
prompt. The Found New
Hardware Wizard launches
automatically when you first
plug in the Freedom USB
serial adapter.
Step Procedure Description
Step 4 Insert the Quatech installation CD into
your CD-ROM drive.
Step 5 Click the Next button. The Choose your search and installation
This is the CD that shipped with the
Freedom USB.
options prompt displays.
Figure 2 - Win XP Choose your search and installation options prompt
Figure 2 illustrates the Win
P Choose your search and
installation prompt.
Page 4 Rev 2.02 (2/24/2004)
Quatech Freedom USB Adapter User’s Manual Installing the software
X
Step Procedure Description
Step 6 Select Search removable media (floppy,
CD-ROM).
If necessary, you can also select the
Include this location in the search:
option and browse to the location with
the Freedom USB drivers.
The complete path is E:\Serial Port
Adapters\Drivers\Windows 95, 98, Me,
2000, XP for USB \Enhanced.
Replace E:\ with your CD-ROM
designation
Step 7 Click the Next button. Windows searches for drivers for the
serial USB adapter.
Figure 3 - Win XP Searches drivers prompt
Figure 3 illustrates the Win
P Searches for drivers
prompt. When the Wizard
finds the Freedom USB
drivers, this screen disappears.
Step Procedure Description
Step 8 The Wizard locates and starts to install
the necessary software, then notifies you
that Windows XP has not certified the
software.
Rev 2.02 (2/24/2004) Page 5
The warning appears just as the installation
starts and indicates that Windows XP
has not yet tested the software. Note that
the software does
work properly with XP.
Installing the software Quatech Freedom USB Adapter User’s Manual
X
Figure 4 - Win XP software logo warning
Figure 4 shows the Windows
P Logo testing warning. This
indicates only that Windows
has not certified the Freedom
USB. Rest assured that
Quatech’s drivers work properly
with Windows XP.
Step Procedure Description
Step 9 Click the Continue Anyway button.
Step 10 The Wizard proceeds with the
installation.
Figure 5 - Win XP Wizard installs the software prompt
Figure 5 is the Win XP Wizard
installs the software prompt.
This screen shows you the
target directory for the
installation.
The Wizard installs the software prompt
displays, followed by the Finished
installing prompt.
Page 6 Rev 2.02 (2/24/2004)
Quatech Freedom USB Adapter User’s Manual Installing the software
Figure 6 - Win XP Finished installing prompt
Figure 6 shows the Win XP
Finished installing prompt. It
indicates that the serial USB
adapter has been successfully
installed.
Step Procedure Description
Step 11 Press the Finish button to continue. The USB adapter installation is
complete. Next, the Wizard installs the
serial USB port(s).
The Install software for USB serial port
prompt displays.
Figure 7 - Win XP Install software for USB serial port prompt
Figure 7 indicates that the
wizard is ready to install the
USB ports.
Rev 2.02 (2/24/2004) Page 7
Installing the software Quatech Freedom USB Adapter User’s Manual
Step Procedure Description
Step 12 Make sure that the Quatech CD is in your
CD-ROM drive.
This is the CD that shipped with your
Freedom USB adapter.
Step 13 Select the Install the software
automatically (Recommended) option.
The Wizard should go automatically to
the USB driver location. If necessary,
you can browse to the correct location.
The complete path is E:\Serial Port
Adapters\Drivers\Windows 95, 98, Me,
2000. XP for USB\Enhanced. Replace
E: with your CD-ROM drive
designation.
Step 14 Click the Next button to continue. The wizard prompts you to wait while it
searches for serial USB port drivers.
Figure 8 - Win XP Searches for Quatech serial port screen
Figure 8 illustrates the wizard
searching for the serial USB
port driver.
Step Procedure Description
Step 15 The wizard completes the installation and
displays the Installation complete prompt.
Page 8 Rev 2.02 (2/24/2004)
Quatech Freedom USB Adapter User’s Manual Installing the software
Figure 9 - Win XP Installation complete prompt
Figure 9 displays when the file
copying process is finished.
Step Procedure Description
Step 16 Click the Finish button. The Wizard briefly displays the
Unknown hardware found and
Installing messages as it installs each
serial USB port.
Step 17 Repeat Steps 12-16 for each port. Your Freedom USB adapter installation
is complete!
Uninstalling from Windows XP
Follow these steps in the event that you need to uninstall or reinstall
the Freedom USB software.
1. From the Control Panel, select System.
2. Press the Hardware tab.
3. Click on Device Manager.
4. Scroll down to Multi-port serial adapters and expand.
5. Highlight your Quatech Freedom USB; for example, QSU-100
Quad RS-232 Serial Ports (Group ID1).
6. Select the Action menu option.
7. Select Uninstall from the drop down menu.
8. Click OK at the Confirmation screen. Note that this also removes
all the serial ports associated with your Freedom USB.
Rev 2.02 (2/24/2004) Page 9
Installing the software Quatech Freedom USB Adapter User’s Manual
Installing under Windows 2000
Follow these steps to install the Freedom USB under Windows 2000.
Step Procedure Description
Step 1 Turn on the power to your computer
system.
This is the system in which the Freedom
USB is to be installed.
Step 2 Plug the wide flat end of the USB cable
into the downstream connector.
Step 3 Plug the square end of the USB cable into
the back of the Freedom USB box.
Figure 10 - Win 2000 Found new hardware prompt
Figure 10 illustrates the Win
2000 Found new hardware
prompt. The Found New
Hardware Wizard launches
automatically when you first
plug in the Freedom USB
serial adapter.
This is the connector located on the back of
the computer of USB hub.
Windows tells you that it has found new
hardware and launches the Add New
Hardware Wizard. The Found new
hardware prompt displays.
Step Procedure Description
Step 4 Click the Next button. The Search for or display drivers
prompt displays.
Page 10 Rev 2.02 (2/24/2004)
Quatech Freedom USB Adapter User’s Manual Installing the software
Figure 11 - Win 2000 Search for or display drivers prompt
Figure 11 shows the Win 2000
Search for or display drivers
prompt.
Step Procedure Description
Step 5 Insert the Quatech installation CD into
your CD-ROM drive.
Step 6 Select Search for a suitable driver for
This is the CD that shipped with the
Freedom USB.
my device (recommended)
Step 7 Click the Next button. The Locate driver files prompt displays.
Figure 12 - Win 2000 Locate driver files prompt
Figure 12 illustrates the Win
2000 Locate driver files prompt.
Rev 2.02 (2/24/2004) Page 11
Installing the software Quatech Freedom USB Adapter User’s Manual
Step Procedure Description
Step 8 Select CD-ROM drives. If necessary, you can also select Specify
a location: and browse to the desired
location with the Freedom USB drivers.
The complete path is E:\Serial Port
Adapters\Drivers\Windows 95, 98, Me,
2000, XP for USB \Enhanced.
Replace E:\ with your CD-ROM drive
designation.
Step 9 Click the Next button. Windows searches for drivers for the
serial USB adapter. The Finished
searching for driver files prompt
displays.
Figure 13 illustrates the Win
2000 Finished searching for
driver files prompt.
Step Procedure Description
Step 10 Click the Next button.
Step 11 The Wizard locates and starts to install
the necessary software, then notifies you
that Windows 2000 has not certified the
software.
The warning appears just as the installation
starts and indicates that Windows 2000
has not yet tested the software. Note that
the software does work properly with
Windows 2000.
Page 12 Rev 2.02 (2/24/2004)
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