Quantum ValueLoader User Manual

ValueLoader™
DLT VS80/DLT VS160
Tape Autoloader
User Manual
6326704-02 A01
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual, 6326704-02 A01, February 2004
Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice.
COPYRIGHT STATEMENT
Copyright 2004 by Quantum Corporation. All rights reserved.
Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law.
TRADEMARK STATEMENT
Quantum, the Quantum logo, and ValueLoader are trademarks of Quantum Corporation, registered in the U.S.A. and other countries. DLTtape and Super DLTtape are trademarks of Quantum Corporation. Products mentioned herein are for identification purposes only and may be trademarks or registered trademarks of their respective companies. All other trademarks are the property of their respective owners.
6207947-00cN 44

Contents

Preface xi
Chapter 1 Installing the ValueLoader 1
Section Overview ............................................................................................... 1
Installation Overview........................................................................................2
Understanding ValueLoader Features............................................................ 2
Bar Code Reader ......................................................................................... 3
SCSI Requirements .....................................................................................3
Product Overview....................................................................................... 4
Choosing a Location ..........................................................................................6
Unpacking the ValueLoader ............................................................................7
Identifying ValueLoader Components........................................................... 8
Accessories................................................................................................... 8
Installing the ValueLoader into a Rack........................................................... 9
Connecting the SCSI and Power Cables ....................................................... 12
Preparing the Host and Verifying the Connection ..................................... 14
Installing the Device Drivers................................................................... 15
Chapter 2 Operating the ValueLoader 19
Section Overview ............................................................................................. 19
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual iii
Operator’s Panel Overview.............................................................................20
LED Indicators...........................................................................................22
Operator’s Panel Control Buttons...........................................................23
Understanding the Menu Structure...............................................................24
Using Cartridges...............................................................................................25
Importing Cartridges................................................................................25
Exporting Cartridges ................................................................................26
Loading Cartridges ...................................................................................27
Unloading Cartridges...............................................................................28
Write-Protecting Cartridges ....................................................................29
Maintaining Cartridges ............................................................................29
Cleaning the Tape Drive..................................................................................30
Creating an Inventory of Cartridges .............................................................32
Chapter 3 ValueLoader Administration 33
Section Overview..............................................................................................33
Configuring the ValueLoader.........................................................................33
Resetting the ValueLoader.......................................................................34
Changing the SCSI ID...............................................................................34
ValueLoader Operating Modes...............................................................36
Updating Firmware..........................................................................................38
Using SCSI..................................................................................................38
Running the ValueLoader System Test.........................................................39
Retrieving Information About the ValueLoader .........................................39
Cycle Count................................................................................................39
View Event Log .........................................................................................40
Firmware Revision....................................................................................40
Chapter 4 Diagnostics and Troubleshooting 43
Section Overview..............................................................................................43
Troubleshooting................................................................................................ 44
Installation Problems................................................................................44
Removing Stuck Cartridges............................................................................52
ValueLoader Error Codes ...............................................................................56
iv ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Appendix A Technical Specifications 61
Physical Specifications .................................................................................... 61
Appendix B Customer Support 65
Information Needed for Support................................................................... 65
Backup Software Support ............................................................................... 66
Appendix C Regulatory Statements 67
UL and CUL Listing ........................................................................................ 67
CE Compliance................................................................................................. 67
Electromagnetic Compatibility............................................................... 67
Safety (Low Voltage Directive)............................................................... 68
FCC Compliance Statement............................................................................ 68
Industry Canada (Digital Apparatus)........................................................... 69
Manufacturer Declaration............................................................................... 69
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual v
vi ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Figures
Figure 1 Front Panel Controls .................................................................... 4
Figure 2 Back Panel Overview ................................................................... 5
Figure 3 Accessories .................................................................................... 8
Figure 4 Rack Kit Components .................................................................. 9
Figure 5 Installing Mounting Brackets (Left Side Shown) ................... 10
Figure 6 Installing Rails on Rack (Left Side Shown)............................. 11
Figure 7 Sliding the ValueLoader into the Rack Slot, Securing
Mounting Bracket....................................................................... 12
Figure 8 Attaching SCSI and Power Cables...........................................13
Figure 9 Operator’s Panel—Drive Empty .............................................. 20
Figure 10 Operator’s Panel—Drive Loaded............................................. 21
Figure 11 Operator’s Panel Menu Structure ............................................ 24
Figure 12 Importing a Cartridge................................................................ 26
Figure 13 Exporting a Cartridge ................................................................ 27
Figure 14 Write-Protecting a Cartridge .................................................... 29
Figure 15 Removing Mounting Brackets (Left Side Shown) ................. 53
Figure 16 Pull Cartridge Release Lever .................................................... 54
Figure 17 Installing the Carrier.................................................................. 55
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual vii
Figures
viii ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Tables
Table 1 Location Criteria........................................................................... 6
Table 2 LEDs ............................................................................................. 22
Table 3 Control Buttons........................................................................... 23
Table 4 Troubleshooting......................................................................... 46
Table 5 Error Codes ................................................................................. 57
Table 6 Physical Specifications............................................................... 61
Table 7 ValueLoader Specifications....................................................... 62
Table 8 ValueLoader Environmental Specifications ........................... 62
Table 9 Tape Drive Specifications..........................................................63
Table 10 Media Specifications.................................................................. 64
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual ix
Tables
x ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual

Preface

This chapter describes the ValueLoader User Manual’s audience, purpose, organization, document conventions, and product safety.
Audience This user manual is designed and written for end users and field service
engineers.
Purpose The purpose of this manual is to provide end users with the following
information:
ValueLoader™ DLT VS80/DLT VS160 description and specifications.
ValueLoader installation and configuration
Tape cartridge description and general overview
ValueLoader operation
Troubleshooting
Customer-replaceable components
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual xi
Document Organization
This manual is organized as follows:
Chapter 1,
Installing the ValueLoader - This chapter describes
features, accessories, and installation tasks.
Chapter 2,
Operating the ValueLoader - This chapter describes the
front panel menu structure, menu tree, and drive and tape operations.
Chapter 3,
ValueLoader Administration - This chapter describes how
to configure , upgrade firmware, and retrieve ValueLoader information.
Chapter 4,
Diagnostics and Troubleshooting - This chapter describes
how to identify and troubleshoot problems and resolve error conditions.
Appendix A,
Technical Specifications - This appendix describes
environmental, operational, drive, and media specifications.
Appendix B,
Customer Support - This appendix lists information
required before calling for support.
Appendix C,
Regulatory Statements - This appendix includes the
regulatory statements for this product.
xii ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Notational Conventions
This manual uses the following conventions to designate specific elements:
Note: Notes emphasize important information related to the main
topic.
Caution: Cautions indicate potential hazards to equipment and are
included to prevent damage to equipment.
Warning: Warnings indicate potential hazards to personal safety
and are included to prevent injury.
SCSI-2 Specification
The SCSI-2 communications specification is the proposed American National Standard for information systems, dated March 9, 1990. Copies may be obtained from:
Global Engineering Documents 15 Inverness Way, East Englewood, CO 80112 (800) 854-7179 or (303) 397-2740
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual xiii
Contact Information
This section provides contact information for worldwide customer support.
Quantum
To order documentation for the Quantum ValueLoader or other products contact:
Quantum Storage Systems P.O. Box 57100 Irvine, CA 92619-7100 (949) 856-7800 (800) 284-5101
Technical Publications 0
To comment on existing documentation, send e-mail to:
doc-comments@quantum.com
Visit the Quantum home page at: 0
http://www.Quantum.com
Customer Support 0
0
For information on support, or to access our “Frequently Asked Questions” database, visit our Web site at
www.Quantum.com. Open the
Support tab and select the appropriate section under Tape Libraries.
xiv ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Chapter 1

1Installing the ValueLoader

Section Overview 1

This section describes the following:
Installation Overview
Understanding ValueLoader Features
Choosing a Location
Unpacking the ValueLoader
Identifying ValueLoader Components
Installing the ValueLoader into a Rack
Connecting the SCSI and Power Cables
Preparing the Host and Verifying the Connection
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 1
Chapter 1 Installing the ValueLoader Installation Overview

Installation Overview 1

Installing the ValueLoader consists of the following steps, which are explained in more detail later in this section.
1 Choose a location for the ValueLoader (see page 6).
2 Unpack and check the ValueLoader for shipping damage (see
page 7).
3 Identify the accessories that come with the ValueLoader (see page 8).
4 Install the ValueLoader in a computer rack or select a table or
desktop near the host server (see unit, refer to your rack Installation Guide.
5 Shut down, turn off, and remove power from the server and all
devices attached to the server (see
6 Attach the SCSI cable to the ValueLoader and server’s SCSI host
adapter (see
7 Attach the power cable to the ValueLoader and plug in the power
cable to the nearest power outlet (see ValueLoader on to ensure it passes the Power-on Self Test (POST).
page 12).
page 9). If installing a rack mount
page 12).
page 12). Power the
8 Set the SCSI ID for the ValueLoader (see page 14).
9 Set up the host and verify the connection (see page 14).

Understanding ValueLoader Features 1

The ValueLoader is a SCSI-2 low-voltage differential (LVD) data storage device that incorporates a Quantum DLT VS80 or DLT VS160 tape drive, and eight tape slots. The ValueLoader operates as a single SCSI device with two Logical Unit Numbers (LUNs), one for the tape drive (0) and the other for the ValueLoader robotics (1). The DLT VS80 ValueLoader uses up to eight DLTtape™IV data cartridges, providing a maximum formatted capacity of 640 gigabytes (GB) and a sustained data transfer rate as high as 360 MB per minute, assuming a 2:1 compression ratio.
2 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Chapter 1 Installing the ValueLoader
Understanding ValueLoader Features
The ValueLoader DLT VS160 uses up to eight DLT VS1 data cartridges, providing a maximum formatted capacity of 1280 GB and a sustained data transfer rate as high as 960 MB per minute, assuming a 2:1 compression ratio.
The ValueLoader is compatible with most operating systems and environments that support the SCSI interface, but requires either direct support from the operating system or a compatible backup application to take full advantage of its many features.

Bar Code Reader 1

SCSI Requirements 1

Your ValueLoader may have come equipped with an optional bar code reader. The bar code reader is enclosed in a plastic housing that protrudes out of the back panel of the ValueLoader, just above the SCSI connectors. The bar code reader automatically scans each cartridge in the carousel upon power up, after a reset, or when a (see
Creating an Inventory of Cartridges on page 32). Beyond that, there
Re-inventory command is issued
is no user interface with the bar code reader via the front panel operator controls or LCD screen. The information from each label is stored in memory and available through SCSI to the computer’s operating system or backup application upon request.
If utilizing the bar code reader, you must insert a bar code label into the slide-in slot on the front of each cartridge. These labels must conform to ANSI/AIM BC1-1995, Uniform Symbology Specification Code 39. A set of bar code labels is included with the ValueLoader. Refer to
www.Quantum.com for information on obtaining additional bar code
labels.
The ValueLoader incorporates a wide SCSI-2, LVD SCSI bus. Make sure your SCSI host adapter or controller supports these standards.
The ValueLoader can be attached to a single-ended (SE) SCSI bus, but this is not recommended because it restricts performance. If you connect the ValueLoader to an SE SCSI bus, or if there are SE devices attached to the same SCSI bus, the autoloader’s performance is limited to the maximum data transfer speed and maximum cable lengths of the SE bus. The ValueLoader is NOT compatible with a standard differential (Diff) or high-voltage differential (HVD) SCSI bus. The ValueLoader can be attached to a narrow (50-pin) SCSI bus using a customer-supplied 68-pin to 50-pin adapter that terminates the unused 18 pins. These adapters are sometimes labeled high-byte termination.
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 3
Chapter 1 Installing the ValueLoader Understanding ValueLoader Features

Product Overview 1

Figure 1 Front Panel Controls
1 Power switch
2 Import/Export slot
3 Front panel LEDs
4 Front panel LCD screen
5 Control keys
4 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Figure 2 Back Panel Overview
Chapter 1 Installing the ValueLoader
Understanding ValueLoader Features
Note: The arrows indicate the screws on the back of the unit that
need to be removed if you want to remove the cover. Three additional screws on each side of the unit must also be removed in order to lift the top cover.
1 68-pin SCSI connectors
2 Fan vent
3 Power connector
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 5
Chapter 1 Installing the ValueLoader Choosing a Location

Choosing a Location 1

Choose a location that meets the following criteria (see appendix A on page 61 for more specifications):
Table 1 Location Criteria
Requirement Description
Standalone requirements
Rack requirements Standard 19-inch rack with 2U of clearance.
Room temperature 10-35° C (50-95° F)
Power source AC power voltage: 100-127 VAC; 200-240 VAC
Select a location that is flat, sturdy, level, and close to a host server. Do not place the ValueLoader on the floor or other carpeted surface.
Caution: Do not place the ValueLoader on its
side or upside down or stack items that weigh more than 15 kg (33 lbs) on top of the ValueLoader.
Line frequency: 50-60 Hz
Note: Locate the AC outlet near the
ValueLoader. The AC power cable is the product’s main AC disconnect device and must be easily accessible at all times.
Weight 10 kg (22 lbs)
Air quality Minimal sources of particulate contamination.
Avoid areas near frequently used doors and walkways, stacks of supplies that collect dust, printers, or smoke-filled rooms.
Caution: Excessive dust and debris can
damage tapes and tape drives.
6 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Chapter 1 Installing the ValueLoader

Unpacking the ValueLoader

Requirement Description
Humidity 20-80% RH
Clearance Back: Minimum of 15.4 cm (6 in)
Front: Minimum of 30.8 cm (12 in)
Sides: Minimum of 5.08 cm (2 in)
Unpacking the ValueLoader 1
Before you begin, clear a desk or table so that you can unpack the ValueLoader. You also need to select an open 2U computer rack location or a desktop location near the server that will be the host for the ValueLoader.
Caution: If the room temperature you are working in differs from
the shipping or storage temperature by 15° C (30° F) or more, let the ValueLoader acclimate to the surrounding environment for at least 12 hours before opening the shipping carton.
Unpack and inspect the ValueLoader for shipping damage by doing the following:
1 Clear a table or desk so that you have room to unpack the
ValueLoader.
2 Inspect the shipping box for damage. If you notice any damage,
report it to the shipping company immediately.
3 Open the shipping box and remove the accessories package. Set the
accessories package aside for now.
4 Lift the ValueLoader and padding out of the box and place it on the
work surface, top facing up.
Caution: Placing the ValueLoader on its side, on end, or upside
down can cause permanent damage to the unit.
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 7
Chapter 1 Installing the ValueLoader Identifying ValueLoader Components
5 Carefully remove the shipping padding from the left and right sides
of the ValueLoader. Then, remove the bag from the ValueLoader.
Note: Save the packing materials in case you need to move or
ship the ValueLoader in the future.

Identifying ValueLoader Components 1

Accessories 1

Figure 3 Accessories
1 SCSI cable
2 SCSI terminator
3 Power cable
4 Quick Start Guide
5 Documentation CD
8 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Figure 4 Rack Kit Components
Chapter 1 Installing the ValueLoader

Installing the ValueLoader into a Rack

Screws and clip nuts
Mounting brackets
Mounting rails
Installing the ValueLoader into a Rack 1
The ValueLoader fits all standard 19-inch racks, taking up 2U of space. To install the ValueLoader into a rack, you need to install the mounting brackets on both sides of the ValueLoader and the rails in the selected rack location.
To install the ValueLoader, follow these steps:
1 Use a screwdriver to remove the two screws near the front on each
side of the ValueLoader.
2 Using the screws you removed in step 1, secure one mounting
bracket (from the rack kit) to each side of the ValueLoader, as shown in
figure 5.
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 9
Chapter 1 Installing the ValueLoader Installing the ValueLoader into a Rack
Figure 5 Installing Mounting Brackets (Left Side Shown)
3 Using the screws and clip nuts from the rackmount hardware
package, secure one rail to each side of the rack in the location in which you plan to install the ValueLoader.
Be sure to secure both the front and back of each rail to the rack.
The rails extend to fit a variety of rack depths.
The correct orientation of the left rail is shown in figure 6. Repeat
for the right rail.
10 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Figure 6 Installing Rails on Rack (Left Side Shown)
Chapter 1 Installing the ValueLoader
Installing the ValueLoader into a Rack
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 11
Chapter 1 Installing the ValueLoader Connecting the SCSI and Power Cables
4 Slide the ValueLoader onto the rails and secure the mounting bracket
to the rack using the screws and clip nuts from the rackmount hardware package, as shown in
Figure 7 Sliding the ValueLoader into the Rack Slot, Securing Mounting Bracket
figure 7.

Connecting the SCSI and Power Cables 1

To connect the SCSI and power cables to the ValueLoader, follow these steps:
1 Shut down and turn off the selected server. Turn off all attached
accessory devices, such as printers and other SCSI devices. Remove the power cables from the server and all attached accessories.
Caution: Failure to remove the power cables from these devices
could result in damage to the ValueLoader.
12 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Chapter 1 Installing the ValueLoader
Connecting the SCSI and Power Cables
2 Attach one end of the SCSI cable (included in the accessory kit) to one
of the connectors on the back panel of the ValueLoader (see
figure 8).
3 Attach the other end of the SCSI cable to the connector on the SCSI
host adapter or to the connector on the previous device on the SCSI bus.
Note: If the supplied SCSI cable does not fit the connector on
your SCSI host adapter, you either have an incompatible SCSI host adapter or you need to purchase a cable adapter. Contact your service representative or your SCSI host adapter manufacturer for information.
4 Attach the terminator to the remaining SCSI connector on the back
panel of the ValueLoader (if the ValueLoader is the last or only device on the SCSI bus). Otherwise, attach the cable to the next device on the SCSI bus. Make sure that the last device on the SCSI bus is properly terminated.
5 Attach the female connector on the power cable to the power
connector on the back panel of the ValueLoader (see
figure 8).
Figure 8 Attaching SCSI and Power Cables
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 13
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